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September 16-17, The Westin, Michigan Avenue, Chicago Re gister
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July 3

How to Cut Costs and Grow

Profits in the Changing World
of Online Travel ORGANIZED

Seize Opportunities, Create Innovative BY:

Campaigns and Steal Market Share

North America’s key networking event for online Senior speakers from the
travel suppliers and distributors. Meet and do world’s biggest travel brands
business with 700+ of your potential customers
and partners in just 2 days!
• Latest Distribution Trends: What’s new when it comes to managing
your channels, evaluating ROI and achieving significant
Matthew Crummack, SVP Lodging, Scott Hyden, President,
cost reduction? Expedia STA Travel
• Customer Behavior: What can you do differently to engage
potential customers?
• Consolidation & Convergence: As major players attack one
another’s space, who will win? And how do you profit?
Virginia Suliman, VP Web Design & Cory Garner, Director of Merchandising
• Airline Focus: How are the GDSs adapting to the new fare structures Development, Hilton Hotels Corporation Strategy, American Airlines
– and how are the airlines looking to boost their ancillary revenues?
• Direct vs Indirect Distribution: Who’s got more leverage now,
suppliers or OTAs?
• Search Engine Marketing: What simple changes can you make to Chris Amenichi, Sr. Director International Glenn Fogel, EVP Corporate
eCommerce and Distribution Planning, Development, Priceline.com
increase conversion rates? Continental Airlines
• Social Media & Trip Planning Tools: Can you demonstrate the
ROI and tangible benefits to key stakeholders?
• Holistic Distribution: What are the practicalities of broadcasting a
consistent message across all channels to Tammy Peter, VP Channel Management, Noreen Courtney-Wilds, VP Sales,
maximize sales and minimize costs? Wyndham Hotel Group JetBlue Airlines

• Vacation Rentals: Can you cash in on a booming sector?

SPONSORS

Ted Souder, Head of Travel – Central Jeff Davidoff, CMO,

Region, Google Orbitz Worldwide

One Pass Gives You Unlimited Access to 3 Conferences

Travel Distribution Summit Revenue Management and Pricing Mobile Strategies for Travel
 Reinventing your Revenue Management Strategies: How can US travel
businesses profit from the worst recession since The Great Depression?

Reserve your place at the Conference
that shows you how to help your business
survive – and thrive – during the economic
crisis… and prepare for the green shoots of
recovery
2009 will go down as the year that Revenue
Managers in travel industry firms across
America realized their forecasts based on
historical data were no longer worth the paper
they were printed on.
So what now? The name of the game is
reinvention. Quietly yet confidently, a small
percentage of travel Revenue Managers are
switching strategies. By thinking differently
– and acting differently – they are turning
economic challenge into brilliant opportunity.
It makes the timing of this year’s Revenue
Management and Pricing in Travel USA
Conference better than ever before. Because
this year, our mission is to show you how to:
• Adapt fast to today’s enormously tough
business climate
• Get ready for the economic upturn – and
have your own RM Recovery Plan waiting in
the wings
Make sure you understand why Revenue
Managers can be more valuable now than
ever before
Quite simply, the value of Revenue Managers
does not need to plummet during hard times.
On the contrary. Effective RM processes Beyond discounts: What are the smartest
can still make all the difference to your Revenue Managers doing – and should you
organization’s bottom line – and perhaps now, be concerned?
a bigger difference ever. When you come to check out the Conference
Agenda you’ll see that as well as evaluating the
The fact is, you need to give direction not
take direction. To positively impact revenue, value of opaque pricing you’ll also be able to
you need to know how to convince senior fully investigate alternatives to discounting.
management to adopt new, and perhaps In particular, we’ll focus on stealing market
even initially unpopular strategies. And this share. After all, since demand has plummeted,
Conference will give you the ammunition you one of the few ways left to grow your business
need to do just that. is to capture business from your rivals. Solely
by discounting? That’s great for customers, but
For example, the issue of whether or not to
what about your brand?
discount is becoming increasingly contentious
Find out how to communicate the true value
as the weeks go past. Should you continue
of your products and services. And how to
to cut your rates? What are the alternatives?
improve customer relationships… boost
How much is at risk if you make the wrong
choice? And is it fair to say that today’s short- loyalty initiatives… improve direct marketing
term decision will affect your organization’s revenues… and not even think about cutting
profitability for years to come? back on service.
None of the above can be achieved effectively
This is the one proven event in America where
without optimizing cost centers and profits –
you’re guaranteed expert answers to these and
making RM an operational imperative.
other equally pertinent questions.
It’s all knowledge and market intelligence you
We’ll demonstrate what the travel leaders are cannot afford to ignore. Otherwise, it’s YOUR
doing to quickly change strategies and policies market share that Revenue Managers will be
to reflect current conditions. Come and find chasing.
out which channels and demand segments
This event will sell out. Immediate booking
are performing better than average… what
is strongly recommended. We look
that implies about current sales targets and
pricing… and how to zone in on specific forward to seeing you in
marketing programs that deliver top results. Chicago, 16 – 17 September 2009.

One Pass Gives You Access to Three Co-Located Conferences

Choose from over twenty in-depth sessions and network with a wide variety of senior travel
executives across three tracks: Distribution, Revenue Management and Mobile Technology

DAY 1 DAY 2
Networking Cocktail Party 5-7pm at the close of day one

Travel Revenue mobile Travel Revenue mobile

Distribution Management strategies Distribution Management strategies
summit & Pricing for travel summit & Pricing for travel

Supplier & OTA Adapting RM in Mobile in Travel: Keynote: Mobile

Relations the Current What’s the Hype Meta-Search Transaction Payments
All About? The Evolution of RM
Economy
MORNING

Keeping Your
MORNING

Industry Analysis Case Studies: Innovations in Customers Through

Market Share vs Experiments in Mobile Search Mobile
Profitbility Ancillary Revenue

Monetizing Online Integrating RM and Initial Trials and Integrate Mobile

Future Developments Customer-Centric into Your Systems
Programs Distribution RM & Loyalty
LU N C H B R E A K LU N C H B R E A K

Social Media Mobile for Search, A Holistic Approach to Where does Mobile Fit
Marketing and Independant Hotels
Marketing and into Distribution
Pricing Distribution
AFTERNOON

AFTERNOON

Analysis
Trip Planning Tools Merchandising
Alternative Lodging Find, Train and Retain Through
Mobile Content Options
Forecasting that Sells Revenue Managers the Mobile Channel
Airlines: GDSs and
Ancillary Revenue Travel Products that New Technology for
Sell via Mobile Travel Distribution

This is a visual representation and is not a timed agenda

Register now Online at: www.eyefortravel.com/tdsusa

 “An unparalleled and forward-looking educational experience; extraor
Chair: Susan Black, President, Susan Black
Consulting
Day One:
September 16, 9am – 7pm
Session 1: Presentations & Panel
The Distribution Landscape: Who’s
Running the Show Now – Suppliers
or OTAs?
• Given the recession and changes in customer
behavior, who’s got more leverage now -
intermediaries or suppliers? Who will win?
And why?
• How can suppliers lessen their dependence on
OTAs by optimizing their websites and building
a robust direct online distribution strategy?
• Why do customers frequently prefer a supplier’s
direct website over an OTA? What are the pre
and post-booking customer benefits?
• Why are opaque channels, such as Priceline
and Hotwire, thriving? What is their unique value
proposition for suppliers and consumers?
• How come Expedia’s earnings have fallen from
$51 million to $39 million? Why does one OTA
succeed over another? How will the balance of
power shift over the next 12 months? And how
long will the Big Four last?
• What new tools and services are the OTAs
about to launch to capture market share?
• When Priceline dropped their air fees, their airline
business soared, prompting Expedia, Travelocity
and Orbitz to follow suit. How do the OTAs
rationalize this decision? And what impact is this
strategy having on suppliers’ direct channels?
• Will the major OTAs’ decision to cut fees and
refund promotions pay off? Or are they risking
profitability in a futile attempt to steal market
share?
Jeff Davidoff, CMO, Orbitz
Matthew Crummack, SVP Lodging, Expedia
Julie Atkinson, Sr. Director Global Online Sales
and Distribution, Starwood Hotels & Resorts
Worldwide
Networking Coffee Break
Session Two: Presentations & Panel
Expert Industry Analysis: How to
Survive the Recession and Position
Yourself for Future Success
• Hear the latest news on key economic trends
• Survive or thrive: Understanding value in this
new economy
• How is the economy affecting travelers’ attitudes
and behaviors? How can you benefit?
• Where does travelers’ brand loyalty fit into this
new economy?
• How well is the online channel delivering on the
customer experience?
• Are the OTA fee cuts likely to prove a short-term
strategy or a permanent fixture?
• Consolidation: Why is it now a time for
consolidation in the travel industry?
“The event was current, insightful and very informative, plus it w
• What opportunities does the downturn present
– and how do you capitalize?
Diane Clarkson, Travel Industry Analyst,
Forrester Research
Mark Mahaney, Director, Internet Research,
Citigroup Investment Research
Presentation
Maximizing and Monetizing Your Online
Programs
• Maximize the performance of your paid search
and SEO programs by conquering seasonality
and restructuring campaigns
• Monetize your online elements – from photo and
video assets to mash-up applications
• Eliminate budget waste by successfully
geo- and re-targeting your ideal customer
• Learn which onsite elements are worthwhile,
and which will not recoup your investment
• Determine how to stretch your budget to
secure and build your brand strength
Ashwini Karandikar, VP Client Services, Range
Online Media
Roundtable Lunch Break
Session Three: Presentations & Panel
How Can You Deploy Social Media to
Improve Distribution?
• How do travel suppliers harness the breadth of
social networks? Is it about brand building? Or
are measurable transactions more important?
• Do people really use social networks to improve
their travel planning? How can travel players
insert themselves into conversations without
turning off potential customers?
• What are the benefits of Twitter over Facebook?
What’s the most powerful way to use Twitter to
promote marketing messages and build brand
identity?
• Is 2009 the Year of Twitter? What are the rules
of engagement? How do you attract followers?
How do you identify the right topics to cover
and create a two-way dialogue?
• How can you use differences in behavioral
patterns to customize social media campaigns,
and reach specific segments at optimal times?
• How can you manage TripAdvisor to your
advantage? And what new tools are available,
especially for independent hotels?
• How can you demonstrate the ROI and tangible
benefits of social media marketing to key
stakeholders?
• TripAdvisor, Kayak, Travelpost… Who’s best
positioned to win big in exploiting social media?
And will the advertising model supersede the
transactional model?
Scott Hyden, President, STA Travel
Roseanne Landay, Director of Strategy and
Business Development, Pleasant Holidays
Anil Aggarwal, CEO, MileStone Internet
Marketing
Virginia Suliman, VP Web Design and
Development, Hilton Hotels Corporation
Session Four: Presentations & Panel
What Role and Value Do Trip Planning
Tools Provide in the Customer Travel
Cycle?
• What type of online trip planning tools exist?
And how can you utilize them?
• Discover how trip planning tools support
sharing, collaboration and the use of social
media
• How do these tools work with travel suppliers,
agencies and websites?
• How can offline distribution take advantage of
consumers using online trip planning and trip
inspiration services?
John Peters, CEO, Tripology
Gregg Brockway, CEO, TripIt
Networking Coffee Break
Session Five: Presentations & Panel
Airlines, GDSs & Ancillary Revenue
• How are the OTAs and GDSs accommodating
airlines as they continue to drive ancillary
revenues? Are the GDSs actually capable
of unbundling?
• Is GDS technology flexible enough for complex
fare structures like those of Air Canada? And
are fare-families here to stay?
• How can your ancillary revenue program benefit
your direct distribution strategy?
• Merchandising and upselling via a GDS: What
new opportunities are in the pipeline?
• What new technology developments are poised
to facilitate ancillary revenue in the leisure and
corporate environment?
• Now the OTAs have cut their fees, how else can
they generate revenues?
• How can you track and measure your ancillary
revenue strategy?
• Settlement of ancillary revenues: How can the
fee collection process be simplified?
Cory Garner, Director of Merchandising Strategy,
American Airlines
Kyle Moore, VP Air and Ground Content and
Shopping, Sabre Travel Network
Chris Amenichi, Sr. Director International
eCommerce and Distribution Planning,
Continental Airlines
OpenTravel Pre-Conference
Workshop
September 15, The Westin, Chicago
Followed by The Pre-Conference Drinks
Reception in the exhibition hall, sponsored by
OpenTravel www.opentravel.org
More information about this workshop will be
announced shortly
*There will be an additional charge for this event
rdinary networking and a great use of my time”
Day Two:
September 17, 9am – 4pm
Keynote Presentation:
Expert Insight on Crucial Distribution
Trends
• Will the traditional online travel transaction
revenue model wither away? With self-
imposed transaction fee cuts on the one hand,
and suppliers wanting to cut commissions
on the other, can the OTA transaction model
survive long-term? And does this shift provide
opportunities for smaller firms to better
compete against the giants?
• How should online travel companies
position themselves to take maximum
advantage of rocketing social media
usage? Traditional travel agencies used to
be the information gate-keepers. Then OTAs
displaced them. And now, social networks are
bypassing OTAs to deliver travel information
peer-to-peer. How do you provide value in a
way that can actually be monetized?
• Travel information overload is becoming
the norm – potentially making it harder for
customers to plan and purchase travel.
How do you ensure authentic reviews?
Who will be the winners in sorting, filtering,
and ranking the information to guide
customers through data overload?
• Radical changes: Is this the right moment?
In the travel business, is it better for a
company to pull back during recessionary
times or to boldly move forward? Is now
the time to take risks? If not now, when?
Glenn Fogel, EVP Corporate Development,
Priceline.com
Session Six: Presentations & Panel
How to Take Advantage of Travel
Comparison Sites: Optimizing Meta-
Search in Your Distribution Strategy
• Even with 40 million searches a month, can
Kayak continue to dominate? Does their
business model need to change?
• What are the benefits for suppliers of meta-
search? How can you maintain control over your
inventory and lower your distribution costs?
• How much business is actually generated by
sites like Kayak? What’s the potential share
for this type of traffic given the low level of
consumer awareness?
• What’s the real cost of meta-search
transactions for suppliers? And what about
the risk that they deliver a distorted picture?
• TripAdvisor versus Kayak in terms of brand,
traffic, search and technology: What are
the strengths and vulnerabilities of the two
companies? How are they encroaching on one
another’s space? Who’s most likely to win?
• Are suppliers correct to be worried about
commoditization? Can the meta-search sites
overcome this with rich media and UGC?
was very well organized and executed”
Chris Shaver, BookingWiz.com
• How do consumers benefit from vertical
search rather than general search?
Noreen Courtney-Wilds, VP Sales, JetBlue
Airlines
Sam Shank, CEO, Dealbase
Tammy Peter, VP Channel Management,
Wyndham Hotel Group
Networking Coffee Break
Session Seven: Presentations & Panel
Innovations in Search: How is Online
Travel Evolving to Meet the Demands
of Increasingly Sophisticated Web
Users?
• How can you build a keyword list that’s based
on consumer behaviour and purchasing habits
– and accurately measure ROI?
• EyeforTravel research shows the number of
keywords used in the travel search phrase
is increasing – sometimes to five words or
more. How can you embrace this opportunity
and provide more relevant ads for long tail
keywords?
• What really impacts how Google sees your
site; Maps, videos, mash-up applications,
keyword-rich content, inbound links,
UGC, long-tail content…? Which of these
components will make your SEO strategy
more successful? And how do you monetize
these various online elements?
• How do you engage customers on your
websites for the best conversion rates?
• What do travel companies need to do now to
prepare for the Semantic Web? How does your
website need to change to ensure optimized
results in semantic search?
• Mobile search: How is search evolving for the
mobile channel? How does mobile search
differ from internet search?
• Search and the Geospacial Web: How many
people now search by maps as opposed
to text? Which travel products are right for
geosearch?
Ted Souder, Head of Travel – Central Region,
Google
Anne Payne, CEO, BeDynamic
Yen Lee, President, Uptake
Roundtable Lunch Break
Session Eight: Presentations & Panel
The Holistic Approach: How Do You
Deliver a Consistent Message Across
all Your Channels, Maximize Sales and
Cut Costs?
• Practical advice on measuring your
performance across all distribution channels
and ensuring all parts of your marketing
campaign are delivering a return on investment
• How do you avoid commoditization,
differentiate your products and brands, identify
your strengths and selling points – and
Stuart Cerullo, Wyndham Worldwide
then translate this uniqueness into all your
marketing messages?
• How can travel content converge to provide a
better service to consumers?
• The demographic of online travellers is
becoming increasingly diverse. How can
you ensure your web marketing engages all
potential customers?
• Get a complete view into self-service
functionality and enhanced customer service
delivery across all self-service channels:
Mobile, Kiosk & Web
• How can individual technologies come
together to improve your business?
• Is online advertising failing? Does today’s
customer respond to advertising or will social
media replace traditional marketing?
• Standardization: Which tools will help you
overcome obstacles currently inhibiting the
aggregation of content, and streamline the
transaction process?
Paula Twidale, EVP, Collette Vacations
Doug Miller, VP Global Media, Expedia
Jan Wood, Travel Industry Consultant Business
Consultant, Teradata Corporation
Sharon McAuliffe, Sr. Director E-Commerce,
Aston Hotels & Resorts
Networking Coffee Break
Session Nine: Presentations & Panel
Vacation Rental Market: Can You Cash
In On a Booming Sector?
• What key factors are driving – and inhibiting
growth – in the vacation rental market?
• How are stay restrictions responding to
economic factors and changes in customer
booking patterns?
• How can OTAs and airlines partner with
vacation rental distributors?
• Tips on aggregating content across owners
and appealing to an online audience
• Who has ownership of the booking and
payment processes? How can you make this
more efficient?
• How can the vacation rental industry use
social media to grow their business?
• Who rents properties? Who’s looking for a
rental? And how do you profit from a better
understanding of the marketplace?
Kate Burda, VP Sales, Extended Stay Hotels
Jessica Kornacki, VP Marketing, Endless
Vacation Rentals
Bob Barnes, CEO, Zonder
Carl Shepherd, Co Founder and Chief Strategy
and Development Officer, HomeAway
 Register on the Secure Website at www.eyefortravel.com/tdsusa

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 Travel Distribution Summit N. America 2009
SAVE $3
September 16-17, The Westin, Michigan Avenue, Chicago
0
on your 0
Confere
nce Pas
Re
s!
AMPLE OPPORTUNITY WHO YOU WILL MEET gister
before
July 3
TO NETWORK WITH THE 39% Hotel / Resort/ Accommodation Provider
25% Online Travel Agencies
BEST IN THE INDUSTRY Below is a detailed breakdown16%
of Technology/
last year’s attendees
Marketing Solution Providers
17% Other suppliers (Cruise, Car, Airlines)
Travel distribution is based on partnerships and
at this event deals are initiated, refreshed and 2008 Attendees by Seniority3% Press, Academics, Consultants
most importantly sealed. We know how important
your time is, which is why we have specifically
designed this event to allow you to meet your 39% Hotel / Resort/ Accommodation Provider
fellow delegates and start talking. These include: 25% Online Travel Agencies
16% Technology/ Marketing Solution Providers
ONLINE NETWORKING CENTER - For two 17% Other suppliers (Cruise, Car, Airlines)
weeks leading up to the event, you can network 39% Hotel / Resort/ Accommodation Provider
3% Press, Academics, Consultants
online with fellow delegates with our purpose built 25% Online Travel Agencies
16% Technology/ Marketing Solution Providers
messaging service. Arrange meetings and avoid
17% Other suppliers (Cruise, Car, Airlines)
missing those crucial contacts 39%
3% Hotel
Press,/Academics,
Resort/ Accommodation
Consultants Provider
25% Online Travel Agencies
PRE-CONFERENCE RECEPTION – Pick 16% Technology/ Marketing Solution Providers
up your badge, catch up with old friends and 2008 Attendees by Company Type
17% Other suppliers (Cruise, Car, Airlines)
avoid the morning rush before heading out for 3% Press, Academics, Consultants
the evening
40% Director
NETWORKING DRINKS PARTY - At the end 24% VP
of an information-packed first day this informal 17% Manager
reception is the perfect opportunity for you to 14% CEO/MD/President
meet your fellow attendees, see the products on 5% EVP/SVP
offer and discuss the issues that have been raised
40% Director
24% VP 40% Director
17% Manager
24% VP
OVER 80 EXPERT SPEAKERS INCLUDING: 14% CEO/MD/President
5% EVP/SVP
40% Director
17% Manager
24% VP 14% CEO/MD/President
Travel Distribution Summit Glenn Fogel, EVP Corporate Sharon Duffy, VP Revenue Andrew Goldstone, Sr. Director, Sameer Poonja, VP Online Distribution
Development, Priceline.com Management, 17% Manager
Hilton Hotels 5%of Capri
Revenue Management, Isle EVP/SVP & E-Commerce, Kiwi Collection Inc.
Matthew Crummack, SVP Lodging, 14% CEO/MD/President
Sam Shank, CEO, Dealbase Corporation Casinos
Expedia 5% EVP/SVP Jared Miller, Sr. Director, Customer
Jeff Roy, Director – Air Revenue Mark Moliari, Executive Director Self-Service, Continental Airlines
Julie Atkinson, Sr. Director Global Tammy Peter, VP Channel
Management, Collette Vacations of Revenue Management, Strategic
Online Sales and Distribution, Management, Wyndham Hotel Group Kristen Manion, Director, Direct
Starwood Hotels & Resorts Jim Rozell, Revenue Optimization Marketing, The Venetian Resort Hotel
Noreen Courtney-Wilds, VP Sales, Leader, Carlson Hotels Worldwide Marketing and CRM, Delta Airlines
Worldwide Casino
JetBlue Airlines Greg Brockway, CEO, TripIt
Scott Hyden, President, STA Travel Melissa Skluzacek, Director of Revenue Juston Parker, CEO, Parker Hospitality
Ted Souder, Head of Travel – Central Management, Midwest Airlines
Virginia Suliman, VP Web Design and Tammy Farley, Principal, The Michael Perhaes, Assistant VP
Region, Google
Development, Hilton Hotels Corp. Julie Szudarek, VP Revenue Marketing, MGM Grand Hotel
Yen Lee, President, Uptake Rainmaker Group
Management, Orbitz Worldwide
Anil Aggarwal, CEO, MileStone John Enright, Executive Director, Ken Bostock, MD Airport Strategy
Internet Marketing Jeff Davidoff, CMO, Orbitz Chinmai Sharma, VP Revenue and Continuous Improvement, United
Management, Wyndham Worldwide Revenue Account Management,
Roseanne Landay, Director of Strategy Anne Payne, CEO, Be Dynamic Preferred Hotel Group Airlines
Chris Anderson, Assistant Professor,
and Business Development, Pleasant Sharon McAuliffe, Sr. Director Kurien Jacob, SVP Revenue Chris La Rose, Director Web Product
Cornell University, School of Hotel
Holidays E-Commerce, Aston Hotels & Resorts Management and Distribution, Strategy, Hilton Hotels Corporation
Administration
John Peters, CEO, Tripology Doug Miller, VP Global Media, Expedia Matt Busch, Director of Pricing Highgate Hotels Tom O’Neil, Account Executive, Google
Gregg Brockway, CEO, TripIt Paula Twidale, EVP, Collette Vacations Strategy, InterContinental Hotels Greg Cross, Revenue Management Jeff Plaisted, National Sales Manager,
Cory Garner, Director of Merchandising Jan Wood, Travel Industry Consultant Group Consultant & former SVP Revenue Microsoft Mobile Advertising,
Strategy, American Airlines Business Consultant, Teradata Kristi White, Director, Revenue Management, Hilton Hotels Corp. Microsoft Corporation
Kyle Moore, VP Air and Ground Content Corporation Optimization, TravelCLICK
Mobile Strategies for Travel Michael Dalesandro, CEO, Where I’ve
and Shopping, Sabre Travel Network Kate Burda, VP Sales, Extended Stay Charles Vuono, VP Revenue Been
Diane Clarkson, Travel Industry Hotels Management, United Airlines Gareth Morgan, Director of Product
Analyst, Forrester Research Greg Weiss, VP Revenue Management, Management, InterContinental Hotels Mike Daly, VP Travel Services,
Jessica Kornacki, VP Marketing, Group Rearden Commerce
Mark Mahaney, Director, Internet Endless Vacation Rentals Joie de Virve Hospitality
Research, Citigroup Investment Kim Nugent, Corporate Director Chris La Rose, Director Website Fraser Campbell, CEO, Wcities
Research Bob Barnes, CEO, Zonder
Revenue Management, Benchmark Strategy & Testing, Hilton Hotels Koen Bavinck, Sales Manager, Sound
Ashwini Karandikar, VP Client Revenue Management and Hospitality International Corporation of Data
Services, Range Online Media Pricing Scott Nason, VP Revenue Management, Josh Steinitz, CEO, NileGuide
April Bridgeman, Senior Vice President,
Chris Amenichi, Sr. Director Dr. Peter Belobaba, Principal Research American Airlines (retired) Deanne Dale, VP Sales and Account BCD Travel
International eCommerce and Scientist, Massachusetts Institute of Dr. Bill Brunger, Internal Consultant, Management, Travelocity Business
Distribution Planning, Continental Technology Continental Airlines (SVP Network, Bill Bernahl, VP eCommerce, Hyatt
Airlines retired)

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