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WSD & Ergonomics Lab Quiz, 5th Sem PIE, MM;20 , Time: 20 min.

1. The owner of Touchdown Sports Bar wants to develop a time standard for the task of mixing a specialty cocktail. In a preliminary study, he observed one of his bartenders perform this task seven times with an average of 90 seconds and a standard deviation of 5 seconds. What is the standard time (ST) for this task if the bartender worked at a twenty percent faster pace than is average, and an allowance of twenty percent of the workday is used? a. 112.5 seconds b. 120 seconds c. 135 seconds d. 144 seconds e. 150 seconds 2. Who of the following is NOT associated with scientific management a. Frederick W. Taylor b. Henry L. Gantt c. Elton Mayo d. Henry R. Towne 3. Lillian and Frank Gilbreth are responsible for principles of a. sociotechnical systems b. zero inventory c. motion study d. interchangeable parts 4. The principles of scientific Management included a. the rise of the service sector. b. increased motivation through additional employee fringe benefits c. the implementation of the 44 hrs. work week d. development of cooperation between management and production workers. 5. Which of the following is least related to the management science era a. efficiency experts b. operational research c. optimum solution d. statistical theory 6. The Father of Scientific Management is a. Frank Gilbreth b. Frederick W. Taylor c. W. Edwards Deming d. Walther Shewhart 7. Which of the following is not an element of the management process? a. staffing b. planning c. controlling d. leading e. pricing 8. Which of the following is not a key way in which business organizations compete with one another? a. production cost b. Product duplication c. Flexibility d. quality e. Time to perform certain activities 9. Which came last in the development of manufacturing techniques? a. Lean production b. Division of labour c. Mass production d. Craft production e. Interchangeable parts 10. If inputs decrease while output remains constant, what will happen to productivity? a. It will increase b. It will decrease c. It will remain the same d. It is impossible to tell e. It depends on which inputs decreases 11. The scientific study of work a. applies the scientific method of the management of work b. has in some cases been misapplied by management. c. can be reconciled with a modern sociotechnical approach. d. all of these. 12. Which of the following is not a characteristic of most service system? a. product is tangible b. quality of output can be highly variable c. production and consumption occur simultaneously d. no finished goods inventory is accumulated e. mark this answer if all the above are service system characteristics 13. Productivity measurement is complicated by a. the competitions output b. the fact that precise units of measure are often unavailable c. stable quality d. the workforce size e. the type of equipment used 14. Productivity can be improved by a. increasing inputs while holding outputs steady b. decreasing outputs while holding inputs steady

WSD & Ergonomics Lab Quiz, 5th Sem PIE, MM;20 , Time: 20 min.
c. increasing inputs and outputs in the same proportion d. decreasing inputs while holding outputs steady e. all of the above 15. Three commonly used productivity variables are a. quality, external elements, and precise units of measure b. technology, raw materials, and labour c. education, diet, and social overhead d. labour, capital and management e. quality of the student, efficiency of the student to work and money 16. The (OSHA) is a regulatory act for a. Overall Safety and Health Act b. Organs Safety and Hazard Act c. Occupational Safety and Health Act d. Organisational Safety and Hazard Act 17. Which of the following is not a guideline for selecting a job to study by methods analysis? a. The job has a high labor content. b.The job is done infrequently. c.The job is unsafe or tiring. d.The job is unpleasant or noisy. 18. In stopwatch time study, adjusting the normal time by an allowance factor for normal delays and interruptions results in the: a. observed time b. normal time c. standard time d. allowance time 19. A job had an observed time of 10 minutes, a performance rating of .90, and an allowance factor of 20 percent of job time. Twenty-five cycles were timed. Standard time for the job in minutes is: a. 10 b. 10.8 c. 12.5 d. 15.0 20. A Work Measurements Analyst needs to develop a time standard for a certain task. In a preliminary study, he observed one of his workers perform this task five times, with the following results: What is the standard time (ST) for this task if the employee worked at a twenty-five percent faster pace than is average and an allowance of twenty percent of the workday is used? a. 80 b. 96 c. 100 d. 125

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