Cognizent

Mail flow Architecture Troubleshoot Email delivery issues CAS Array Management Troubleshooting Issues Related to Auto discover, Out of Office & OAB download Knowledge on Active Sync Throttling Policies Exchange server Maintenance Knowledge on Mailbox Recovery Configure Server Relay Troubleshoot client issues related to archiving Knowledge on DAG Exchange Transport Rules Generate Monthly reports for database growth trend Blackberry 5.0 & earlier Versions: Troubleshooting activation issues Server Monthly Patching Exporting the user statastics and producing monthly reports Monitoring the deployment jobs/tasks for any bulk activities done for the user(like policy push and S/W conf push) Managing BES agents Managing the Roles / role groups and giving necessary access to the admins PS: Candidates who have taken interview with Cognizant in the last 6 months are not eligible to apply.

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Technical Requirements 1. Knowledge on AD FSMO roles. 2. AD domains and forests. 3. Backup and restore. 4. Expertise of Exchange 2003, 2007 and 2010. 5. Exchange 2003, 2007 & 2010 backup and restore. 6. Disaster recovery in exchange 2003, 2007 & 2010. 7. Troubleshoot public folder replication. 8. Troubleshoot RUS. 9. Knowledge on Exchange tools like EXMERGE, PFDAVADMIN, MFCMAPI, EXBPA, Recovery Storage Group, Message tracking etc. 10. Migration between exchange servers. 11. Troubleshoot disaster recovery on exchange servers. 12. Clustering technology in exchange 2003, 2007 and 2010. 13. Troubleshoot mail flow issues with Exchange 2003, exchange 2007 and exchange 2010. 14. Knowledge on Forefront security for exchange. 16. Knowledge on Blackberry 4.5 and 5.0 a. Account Administration b. Troubleshooting Desired Skills: 1. Knowledge on LCS, OCS and Lync. 2. Knowledge on Exchange 2010 Unified Messaging 3. Troubleshoot LCS/OCS/Lync workflow. 4. Knowledge on firewalls like Barracuda, sonic wall, FrontBridge. 5. Knowledge on Thirdparty Email gateway solutions like Postini and Microsoft fore front online protection for exchange.

Messaging Admin: Key Skills: Exchange 2010 administration, Exchange 2003/2007 to 2010 migration, Exchange 2003 administration, Windows active directory 2003 and 2008, Good experience on Lync support, Providing L2/L3 support on Lync. Symantec Mail Security, Symantec Messaging Gateway, Symantec Enterprise Vault, Good understanding about email routing, exchange backup and restore, Experience on ticketing tools like HPSM, Remedy and etc. Requirement: Must have Exchange 2010 support/implementation experience with the knowledge of Exchange migration knowledge and tools skill. Must have good KnowledgeExchange 2010 Migration Exchange 2010 mail box administration Troubleshoot user issues related to mailbox, blackberry Microsoft Exchange Engineer responsible for the day to day L2 / L3 support of Exchange infrastructure Including Troubleshooting messaging issues (Outlook and Exchange) User provisioning Resource account management (conference room scheduling) Experience in Integration Requirements (fax ..etc.) Active Directory and Directory Services knowledge Experience with Large Enterprise Exchange environments will add value Experience Enterprise messaging best practices. Excellent knowledge on Microsoft Exchange (2003/2007) and Active Directory Troubleshooting and Configuration ofExchange and Active Directory Sound experience on Email archiving solution Good knowledge on mobility solution like Blackberry, ActiveSync etc.. Knowledge on Backup and Restore of exchange infrastructure Hands-on experience in troubleshooting and configuration of Antispam, Antivirus software Strong in multiple OS Win 7/Win2K8/Win2k3 Performance Management & Optimization Sound experience on Storage and Cluster Sound experience with Windows server Administration Roles & Responsibilities: The purpose of this role is to provide technical L2 / L3 support in order to ensure a high degree of Customer Satisfaction through SLA & Process Compliance. The emphasis would be on skills like Proactive Metrics and Improvement Work on Escalated incidents and provide resolution Excellent Technical Solution Engineering Drive reactive Problem Management Direct/indirect involvement in architecture designing Solution designing, delivery & documentation Perform knowledge transfers & training Customer sensitivity and Rapid Response Proactive and Clear Communication Quality & Process Compliance Constant evaluation of exchange environment and driving automation

Exchange server 2010 administration Exchange Server performance tuning Troubleshooting inbound and outbound queues, mail routing issues, server errors, mail delivery latency issues, analysis of NDR. Handling the Outlook, OWA related issues Exchange Patch management- plan, test, schedule and deploy the security patches on Exchange production environment Resolve incidents affecting the operation/availability of Exchange production systems Restoration of user mailbox or individual mails from backup for well as exchange 2010 users. Public Folder Creation, Deletion, handling permission issues and managing replication Addition of external domain to internal organization to allow mail flow for the external domain via internal exchange server. Managing DAG, troubleshooting failover issues, addition and deletion of servers from DAG Managing ActiveSync users in Exchange 2010 infrastructure. Participated in Migration Activity (from existing exchange 2003 infrastructure to Exchange 2010 infrastructure). Blackberry 5.0 server administration Troubleshooting Enterprise Activation related issues.

Candidate should have experience in Exchange 2010 and Server Migration knowledge. Candidate should have experience in Exchange Migration. No Database Migration experience would be required . Candidates should have experience in managing 600+ Mailbox Level L2 Exposure to migration and its tools mandate. Skill Set Exchange-L2 The resources will be assigned to assist on migrating/move Lowes 2007 to 2010 Exchange mailboxes. There is a Corporate and Store user mailbox migration/move. Work Effort Description: Submit migration/move PowerShell scripts to migrate/move mailboxes as directed (schedule to be provided). Monitor submitted migration/move PowerShell scripts. Review all output for success/failures. Identify success/failures. Read excel spreadsheet reports. o Document success/failure (associated tracking metric document to be provided). Resource preferred experience: Experience with exchange migration as denoted above. Basic PowerShell script 2.0 knowledge Be able to read script if/as necessary (not to write/code). Basic excel spreadsheet knowledge be able to read output reports and distinguish associated data Should join within 10 days

Exchange Server 2010/ 2013 Administration with multi domain SMTP configurations Exchange Server Cluster administration and management Exchange and Lync Multi Tenant (High availability) LYNC Server 2010/2013 Administration with multi domain SMTP configurations LYNC Server Cluster administration and management Windows Server 2008 and 2012 Management Excellent knowledge on TCP/IP, DNS and DHCP and Active Directory