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Terms and Conditions

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Distributor Registration Terms and Conditions


1. Registration 1.1 For the purposes of this contract the term "Registrant" shall mean any person making use of the registration system provided on this site. A "Distributor" is a person whose membership application under the DXN Network System has been approved and has been issued with a Membership Code. By registering to the DXN Network System, the Registrant is deemed to have read, understood, be bound and shall comply with the provisions of the DXN Distributorship Rules and Regulations, Code of Conduct, DXN Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time. The Registrant is required to complete all mandatory fields during the registration process via the DXN Network System and is prohibited from providing false or inaccurate information. DXN shall take all measures afforded to it against any Distributor under the DXN Distributorship Rules and Regulations, Code of Conduct, DXN Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time in the event DXN discovers that false or inaccurate information was provided by the Distributor notwithstanding the same was provided with or without knowledge or by pure negligence. It shall be the sole responsibility of the Distributor to maintain the validity, activation and ability to receive emails via the Distributor's personal e-mail account which has been provided during the registration via the DXN Network System. Any form of notification issued by DXN to the Distributor's personal e-mail account is deemed to have been successfully delivered once it has been sent. It shall be the duty of the Distributor to inform DXN in writing concerning any changes to the Distributor's e-mail address. DXN Network System is for Distributor Registration only. A Distributor Code will be issued upon any successful registration and the Distributor shall be able to use it to make product purchase at the nearest branch or service center. The member code can be used to sponsor new distributors as well. A Distributor is allowed to register only once using the DXN Network System. Any double registration or fictitious registration whether committed knowingly or otherwise shall be deemed as an offence and shall be dealt according to the provisions of the DXN Distributorship Rules and Regulations, Code of Conduct, DXN Marketing Plan and any of its policies which shall include provisions as modified, amended or re-enacted from time to time. Based on DXN membership policy, a new distributor shall purchase a Starter Kit before proceeding with other product purchase. Similarly with the DXN Network System, a Distributor is encouraged to purchase the Starter Kit and other products purchase in their first cash bill at any nearest branch or service center. Then register the Kit Code together with the country of purchased into the system. It shall not be the duty of DXN to ensure that every Distributor is aware of the opening of the local office. Registered Distributor without any transaction for the first 12 months will be removed from the system as per the DXN membership expiration terms and conditions. All confirmation letter, notifications or monthly statement will be sent in electronic format only. Any cancellation or deletion of distributorship shall be made in the same month as the registration month by the Distributor only. No other changes are allowed to be made thereafter except for personal details. DXN reserves the right to terminate the distributorship in the event it is found that there has been improper use of the DXN Network System or any violation by the Distributor
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against the DXN Distributorship Rules and Regulations, Code of Conduct, DXN Marketing Plan and any of its policies which shall include provisions as modified, amended or reenacted from time to time. 1.11 DXN reserves the right to modify, amend, suspend and even terminate the DXN Network System at any time without prior notice and the Distributor or Registrant hereby agrees to hold DXN harmless against any losses whether direct or indirect as a result of such modification, amendment, suspension or termination of the DXN Network System. All Distributor Registered in DXN Network System will only get the monthly reward in Epoint. The Distributor must purchase enough minimum Personal PV in single country for monthly E-point entitlement. The E-Point account in E-Point system will be automatically created for the Distributor who is entitled for the monthly point. The details of E-Point account will be sent to the Email Address as provided during the Distributorship Registration. Distributor shall use the information for account login. In order to redeem the earned point(s), Distributors are required to purchase the Starter Kit from any Branch/Service Center and register the Kit Code together with the country of purchased into the DXN Network System for validation. The validation process will take 3-5 working days to complete. Distributor is only allowed to request for transfer of the point value to their own bank account as confirmed during online transfer request, with the converted sum not less than 73.68! or EURO75.00 or other equivalent value. Any service charge or tax incurred will be automatically deducted from the transfer amount so requested. The online transfer will take 7-10 working days for processing. DXN Transaction Authorisation Code ('D-Tac') is a unique 6-digits code that provides an additional layer of identity authentication. D-Tac is generated randomly by the system and sent directly to the user's Email Address as security control for user to execute the E-point transaction. The point value in the E-Point account will only be valid for 12 months from its date of credit. Distributor is allowed to write in and provide a valid reason(s) to request for extension. However, DXN reserves the absolute right to reject the request if the point value has been converted and submitted to Malaysia Bank Negara. The E-Point account will be automatically terminated with the expiration of the membership. DXN reserves the right to amend the policy or business flow for the E-Point account or E-Point system as and when it is necessary without any prior notice. User name and password To prevent unauthorised access to DXN E-Point system, every members is required to select a user name and an alphanumeric password, which provides access to their Epoint account. The user name must be between 6 to 16 characters and the alphanumeric password between 8 to 12 characters. The password must include both alphabets and numbers but you may also use special characters (e.g.& * $) except spaces. Here are some tips to ensure the integrity of your user name and password: Do not choose a password that others can easily guess. For example, 123abc, abc123 and etc. Do not use simple words, your name, birth date, telephone number or names
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2. E-point Policy 2.1 2.2

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3. Security and safety features of DXN E-Point System 3.1

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listed in a standard dictionary. Memorise your password and do not write it down. Passwords or PINs should be used when accessing an online account to protect your personal information. Sharing your password or PIN with your sponsor or others is the same as giving that individual authority to use your name in a transaction. It should not be disclosed even if requested by an authorised DXN Officer staff. Change your password frequently.

Online Purchase Terms and Conditions


1. About these Terms and Conditions In these terms and conditions, DXN Marketing Sdn Bhd (after this can be referred to as "we", "our" and "us") and the customer (after this can be referred to as "you"). In these terms and conditions certain words spelt with initial capital letters are defined terms. For your ease of reference these defined terms are listed together at the end of the terms and conditions. These terms and conditions together with your Order Confirmation constitute the Contract between us and you for the supply of Products. 2. Placing Your Order 2.1 2.2 This online purchase can only be utilized by registered members. You are responsible for correctly entering all requested Order. If incorrect information is entered, it may result in you receiving and being liable for payment of unwanted Products.; Purchase Order Number will be issued once you place your order. Purchase Order does not constitute our acceptance of your Order but it is for reference purpose only. By placing an Order, you are making an offer to us to purchase the Products you have selected on these terms and conditions. We may, at our discretion decide whether to accept or not accept your offer. Your Order is considered as accepted by us once we issue you an Order Confirmation by email. If we cannot accept your Order we will attempt to contact you as soon as possible by email or telephone. Whilst we will make every effort to supply you with the Products listed on the Purchase Order, there may be occasions, in which we are unable to supply these Products because, for example: 1. such Products are no longer being manufactured or are no longer available or 2. if there was any unexpected occurrences on our part. 2.7 Any cancellation by you is not allowed after issuance of the Purchase Order. However, we reserve the right to cancel your order in accordance with circumstances beyond our reasonable control subject to prior notification to you via email or telephone. Information contained in our advertising, brochures and other written materials on our websites or given to you by our agents or employees constitutes an invitation to treat. No such information constitutes an offer by us to supply any Products.

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3. Supply of the Products Subject to these terms and conditions, we will supply the Products to you as indicated on your Purchase Order. 4. Prices 4.1 The price of the Products will be the price indicated on your Purchase Order.

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4.2

Delivery costs, where applicable, are payable by you as indicated on your Purchase Order. Your Purchased Products can be paid using credit card as displayed on the payment section of the DXN network system from time to time. You must pay in the currency as indicated on your Purchase Order. You must supply the credit card details when you place your Order. The credit card will be charged when we issue your Purchase Order. We will not commence the supply of Products to you until the credit card issuer has authorised the use of the card for payment of the Products ordered. If we do not receive such authorisation we shall let you know. We reserve the right to verify the identity of the credit card holder by requesting appropriate documentation. We will send the Purchased Products to you at the shipping address indicated on your Purchase Order. We will use all reasonable endeavours to process your Purchase Order upon the date of issuance of your Order Confirmation. Estimated product delivery time which is given at the time of placing an Order are estimates only and do not equate the exact delivery time. Title to and risk of loss or damage to the Products will pass to you upon delivery of the Products. If you receive any defective products that you have purchased from us, you must inform us by telephone or email within the next 2 working days. By failing to do so, we reserve the right not to replace or exchange the defective products to you. The extent of our liability are as follows : These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products; There are no warranties, conditions or other terms that are binding on us except as expressly stated in the Contract; and Any warranty, condition or other terms concerning the Products which might otherwise be implied into or incorporated into the Contract by statute, common law or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes. We will not be liable under the Contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability under the Contract whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

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6. Delivery of Purchased Products 6.1 6.2

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7. Liability 7.1 7.1.1 7.1.2 7.1.3

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8. Data Protection By placing your Order, you agree and understand that we may store, process and use the data collected from your Order Form for the purposes of processing your Order. Please note that we may also share such data globally within the DXN group of companies. All DXN companies will protect your information in accordance with the DXN Customer Privacy Policy available at the URL www.dxn2u.com/legal/privacy. We work with other companies that help us provide Products and services to you. For example we may provide your information to these companies for the
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Terms and Conditions

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shipment of Products to you or to ensure that you benefit from special purchase discounts or terms. In addition, if you have requested financial aid in order to pay for the Products ordered, some of the information you provide to us will be forwarded to companies providing financial aid for your purchase. For more detailed information on how we protect your information, please refer to our customer Privacy Policy available at the URL www.dxn2u.com/legal/privacy. If you wish to have access to the information that we hold concerning you, if you want to make any changes, or if you do not want to receive information from us or these third party companies, click www.dxn2u.com/css to update your personal contact preferences or you may contact the DXN data controller at mlm@dxn2u.com. 9. Circumstances Beyond Our Reasonable Control We will make every effort to perform our obligations under the Contract. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible. 10. Governing Law The Laws of Malaysia govern these Terms and Conditions. By accessing this website (and using our services or buying our products) you consent to these Terms and Conditions and to the exclusive jurisdiction of the Malaysian Courts in any arising disputes. 11. General 11.1 11.2 11.3 Our failure to enforce any term of the Contract shall not constitute a waiver of any term. Such failure shall in no way affect our rights to enforce such terms. The invalidity or unenforceability of any provision of the Contract shall not adversely affect the validity or enforceability of the remaining provisions. DXN reserves the right to amend, modify, vary or supplement these Terms and Conditions at any time as it sees fit. In these terms and conditions: "DXN network system" means our build to order website for customers, the web address of which is http://networkmlm.dxn2u.com. "Contract" means these terms and conditions together with your Order Confirmation; "Purchase Order" means the Purchase Order issued by us to you for the price of the Products; "Order" means an order placed by you in accordance with these terms and conditions; "Order Confirmation" means the order confirmation issued by us to you indicating acceptance of your Order; "Product" means any product(s) listed on the DXN network system which we agree to supply to you on these terms and conditions; "Purchase Order Number" means the order number issued by us to you; "Working Day" means any working days in Malaysia, other than public holidays; "Purchased Product" means the product(s) selected in the Purchase Order after the Order Confirmation issued by us. 12.2 DXN Marketing Sdn Bhd is a company incorporated in Malaysia with its address at 43, Jalan SS22/23, Damansara Jaya, 47400 Petaling Jaya, Selangor Darul Ehsan. Copyright 2009-2013, DXN Marketing Sdn.Bhd. All Rights Reserved.

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