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SAMPLE SOLICITED APPLICATION LETTER 2893 Jack Pine Road Chapel Hill, NC 27514 February 2, 2008 Ms.

Angela Clair Director of Administration Cummings and Welbane, Inc. 770 Campus Point Drive Chapel Hill, NC 27514 Dear Ms. Clair: In the January 31 issue of the Chapel Hill Post, your ad mentioned proven skills, I believe I have what you are looking for in an administration assistant. In addition to experience in a variety of office settings, I am familiar with the computer software used in your office. I recently completed a three-course sequence at Hamilton College on Microsoft Word and PowerPoint. I learned how to apply those programs to speed up letter and report-writing tasks. A workshop on Writing and Editing with the Unix Processor gave me experience with other valuable applications such as composing and formatting sales letters, financial reports and presentation slides. These skills have been invaluable to me as assistant to the chief nutritionist at our campus cafeteria (please refer to my resume). Im particularly proud of the order-confirmation system I designed, which has sharply reduced the problems of late shipment and depleted inventories. Because proven skills are best explained in person, I would appreciate an interview with you. Please phone me any afternoon between 3 and 5 p.m. at (919) 220-6139 to let me know the day and time most convenient for you. Sincerely,

Kenneth Sawyer Enclosure: Resume

Source: Business Communication Today Prentice Hall 7th edition Seminar TICKET Atmajaya 29/11/08

SAMPLE UNSOLICITED APPLICATION LETTER 1254 Main Street Council Bluffs. IA 51505 June 16, 2008 Ms. Patricia Downings, Store Manager Wal-Mart 840 South Oak Iowa Falls, IA 50126 Dear Ms. Downings: You want retail clerks and managers who are accurate, enthusiastic, and experienced. You want someone who cares about customer service, who understands merchandising, and who can work with others to get the job done. When youre ready to hire a manager trainee or a clerk who is willing to work toward promotion, please consider me for the job. Working as a clerk and then as an assistant department manager in a large department store has taught me how challenging a career in retailing can be. Moreover, my AA degree in retailing (including work in such courses as retailing, marketing, and business information systems) will provide your store with a wellrounded associate. Most important, I can offer Wal-Marts Iowa Falls store more than my two years of study and filed experience. Youll find that Im interested in every facet of retailing, eager to take on responsibility, an willing to continue learning throughout my career. Please look over my resume to see how my skills can benefit your store. I understand that Wal-Mart prefers to promote its managers from within the company, an I would be pleased to start out with an entry-level position until I gain the necessary experience. Do you have any associate position opening up soon? Could we discuss my qualifications? I will phone your early next Wednesday to arrange a meeting at your convenience. Sincerely, Glenda Jones Enclosure
Source: Business Communication Today Prentice Hall 7th edition Seminar TICKET Atmajaya 29/11/08

Effective Chronological Resume

Roberto Cortez 56887 Crosswoods Drive Falls Church, Virginia 22046 Home: (703) 987-0086 Office: (703) 549-6624 OBJECTIVE Accounting management position requiring a knowledge of international finance EXPERIENCE March 1999 to present Staff Accountant/Financial Analyst, Inter-American Imports (Alexandria, Virginia) Prepare accounting reports for wholesale giftware importer ($15 million annual sales) Audit finacial transactions with suppliers in 12 Latin American countries Created a computerized model to adjust accounts for fluctuations in currency exchange rates Negotiated joint-venture agreements with major suppliers in Mexico and Colombia Implemented electronic funds transfer for vendor disbursements, improving cash flow and eliminating payable clerk position

October 1995 to Staff Accountant, Monsanto Agricultural Chemicals March 1999 (Mexico City, Mexico) Handled budgeting, billing and credit-processing functions for the Mexico City branch 30-member Audited travel/entertainment expenses for Monsantos Latin American sales force Assisted in launching an online computer system to automate all accounting functions EDUCATION 1993 to 1995 Master of Business Administration with emphasis on international business George Mason University (Fairfax, Virginia) Bachelor of Business Administration, Accounting University of Texas, Austin INTERCULTURAL AND TECHNICAL SKILLS Fluent in Spanish and German Traveled extensively in Latin America Access HTML Visual Basic Excel

1990 to 1993

Ineffective Chronological Resume Roberto Cortez 56887 Crosswoods Drive, Falls Church, Virginia 22046 Home: (703) 987-0086 Office: (703) 549-6624 I have been staff accountant/financial analyst at Inter-American Imports in Alexandra, Virginia, from March 1999 to present. I have negotiated with major suppliers I speak both Spanish and German fluently, and I was recently encouraged to implement an electronic fund transfer for vendor disbursements. In my current position, I am responsible for preparing accounting reports I have audited financial transactions I have also been involved in the design of a computerized model to adjust accounts for fluctuations in currency exchange rates I am skilled in the use of Excel, Access, HTML and Visual basic.

Was staff accountant with Monsanto Agricultural Chemicals in Mexico City, Mexico (October 1995 to March 1999). While with Monsanto in Mexico city, I was responsible for budgeting and billing. I am responsible for credit-processing functions. I was also responsible for auditing the travel and entertainment expenses for the sales department. I launched an online computer system to automate all accounting functions. Also during this time, I was able to travel extensively in Latin America.

I have my Master of Business Administration with emphasis on international business, which I earned while attending George Mason University in Fairfax, Virginia, from 1993 to 1995. Bachelor of Business Administration, Accounting (1990-1993), earned while attending University of Texas in Austin, Texas.

Combination Resume Erica Vorkamp 993 Church Street, Barrington, Illinois 600100 (847) 884-2153 OBJECTIVE To obtain a position as a special events coordinator that will utilize my skills and experience SKILLS AND CAPABILITIES Plan and coordinate large-scale public events Develop community support for concerts, festivals and the arts Manage publicity for major events Coordinate activities of diverse community groups Establish and maintain financial controls for public events Negotiate contracts with performers, carpenters, electricians and suppliers

SPECIAL EVENT EXPERIENCE Arranged 2001s week-long Arts and Entertainment Festival for the Barrington Public Library, involving performances by 25 musicians, dancers, actors, magicians and artists Supervised the 2000 PTA Halloween Carnival, and all-day festival with game booths, live bands, contests and food service that raised $7,600 for the PTA Organized the 1999 Midwestern convention for 800 members of the League of Women Voters, which extended over a three-day period and required arrangements for hotels, meals, speakers and special tours Served as chairperson for the 1998 Childrens Home Society Fashion Show, a luncheon for 400 that raised $5000 for orphans and abused children

EDUCATION Bachelor of Arts, Psychology, Northwestern University (Evanston, Illinois), Phi Beta Kappa

EMPLOYMENT HISTORY First National Bank of Chicago, 1988 to 1990, personnel counselor/campus recruiter; scheduled and conducted interviews with graduating MBA students on 18 Midwestern campuses; managed orientation program for recruits hired for bankss management trainee staff Northwestern University, 1996-1998, part-time research assistant for Professor Paul Harris (Science Department)

Functional Resume Glenda S. Johns Home: 457 Mountain View Road Clear Lake, Iowa 50428 (515) 633-5971 College: 1254 Main Street Council Bluffs, Iowa 51505 (712) 438-5254

OBJECTIVE Retailing position that utilizes my experience RELEVANT SKILLS Personal Selling/Retailing Led housewares department in employee sales for spring 2000 Created end-cap and shelf displays for special housewares promotions Sold the most benefit tickets during college fund-raising drive for local community center Public Interaction Commended by housewares manager for resolving customer complaints amicably Performed in summer theater productions in Clear Lake, Iowa Managing Trained part-time housewares employees in cash register operation and customer service Reworked housewares employee schedules as assistant manager Organized summer activities for children 6-12 years old for city of Clear Lake, Iowa including reading programs, sports activities and field trips EDUCATION Associate in Arts, Retailing Mid-Management (3.81 GPA / 4.0 scale), Iowa Western Community College, June 2000 In addition to required retailing, buying, marketing and merchandising courses, completed electives in visual merchandising, business information systems, principles of management and business math WORK EXPERIENCE Assistant manager, housewaves, at Jeffersons Department Store during off-campus work experience program, Council Bluffs, Iowa (fall 1999 spring 2000) Sales clerk, housewares, at Jeffersons Department Store during off-campus work experience program, Council Bluffs, Iowa (fall 1998 spring 1999) Assistant Director, Summer Recreation Program, Clear Lake, Iowa (summer 1998) Actress, Cobblestone Players, Clear Lake, Iowa (summer 1997) LEADERSHIP EXPERIENCE Student Co-Chair for Clear Lake Womens Auxiliary Board Fashion Show 2000 (raised $45,000) President of Phi Kappa Phi Sorority 1999 Student representative (high school) to Clear Lake Chamber of Commerce (2 years)

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