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IBM SmartCloud Virtualized Server Recovery Recovery i IBM SmartCloud Virtualized Server
Contents
2 Introduction 3 The constraints of traditional disaster recovery methods 4 The promise of cloud-based recovery 5 What to look for in a cloud-based disaster recovery solution 6 IBM SmartCloud Virtualized Server Recovery: an intelligent choice 7 Why IBM? 7 For more information In an around-the clock business world, organizations need nearly instantaneous failover and failback of critical business applications. Disasters, and, more often, disruptions, do occur. Hurricanes, tsunamis, oods and res are to be feared and accounted for in enterprise business continuity and disaster recovery plans. However, organizations must also prepare for the far more likely event of disruptionsthe hardware failures, security breaches and run-of-the-mill power outages that can compromise access to business-critical applications. A recent study by the Aberdeen Group indicates that, depending on the maturity of their recovery operations, organizations can experience up to 4.4 business disruptions per year, with restore times ranging from one hour to more than nine hours. The business cost of this downtime averages $138,000 per hour. 1 As noted in the 2012 IBM Global Reputational Risk and IT Study2, brand damage is equally signicant: service disruption can harm an organizations reputation, especially in the online marketplace and in a world where opinions are shaped by social media.
Traditional disaster recovery solutions do not always meet organizations need for reduced recovery times and improved reliability. They are slow to recover, complex to implement, and hard to manage. They require the completion of separate procedures for systems, data disks, and applicationsto say nothing of separate procedures for physical and virtual servers. No wonder then that chief information officers and IT managers increasingly look to cloud-based recovery either on its own or as a complement to traditional disaster recovery methodsto help them meet the needs for nearly instantaneous failover and failback. As Forrester reports, two thirds of enterprises recently surveyed are interested in, or have already adopted, disaster recovery as a service (DRaaS).3 And, perhaps because of clouds ability to provide enterprise class disaster recovery capabilities to smaller businesses, the interest is also high among midsize companies. Thirty percent of midsize companies will have cloud-based recovery operations by 2014, Gartner reports.4 IBM posits that clouds role in disaster recovery solutions will increase as cloud capabilities evolve and the use of cloud technologies becomes increasingly widespread. This document will discuss: The constraints of traditional disaster recovery methods The ways in which cloud-based disaster recovery solutions improve hot site recovery operations Characteristics of an intelligent cloud-based disaster recovery solution The features and benefits of IBM SmartCloud Virtualized Server Recovery (VSR)
Recovery challenges on physical infrastructure: Need for faster, more reliable recovery
A shared model, in which the recovery infrastructure is split among multiple organizations, is more cost-effective. However, it has the same problems as a dedicated infrastructure, only more pronounced. For example, in the event of disruption, the hardware, operating systems, data and applications replicated at the disaster site must be congured from the ground up to match the organizations IT site. This process could take days.
The trend toward virtualization has added further complexity to the server restoration process, whether a server environment is entirely virtualized or, as is more likely, contains a mix of virtualized and physical assets. The architecture needed for the restoration of an entirely virtualized environment is in itself difficult to design, engineer, implement and manage. These challenges are heightened, sometimes becoming impossible to meet, when trying to recover applications running in a mixed physical/virtual environment. The risk of restoration failures is signicant in these situations. Whether an organization is restoring physical, virtual or hybrid physical/virtual environments, additional challenges arise in the elds of complexity and cost. Traditional restoration solutions are often complex, requiring multiple steps and specialized IT skills. These solutions typically can not be scaled to meet demand. They are costly, requiring large capital outlays for solution development, implementation and management. They come with unpredictable operating expenses, and travel expenses for moving backup tapes and the professionals that manage themto off-site restore facilities. Because of these expenses, traditional recovery solutions are often impractical for small and mid-sized businesses.
solutions improve over traditional recovery solutions in several ways. First, they are much faster, reducing recovery times from hours or days to just minutes, thereby signicantly limiting business outage due to disruption or disaster. Second, these solutions are more reliable, reducing the risk of data loss or inability to recover operations because of human error. Third, they eliminate many of the complex, manual steps required by traditional recovery solutions, allowing organizations to quickly recover servers, data, disks and applications. Cloud-based solutions can also help organizations optimize their recovery investments. Because the provider, rather than the client, owns the hardware required, organizations no longer need to pay for hardware that sits idle except for times of disruption or disaster. Cloud-based disaster recovery solutions are also easily scalable, allowing organizations to expand or contract recovery capabilities on demand, so organizations dont have to pay for services they dont need. This scalability can be especially benecial for small or medium-sized businesses. Since these solutions also provide remote access tools, they eliminate the need for physical transfers of tapes to offsite disaster recovery hot sites, and the travel and transport costs associated with those transfers. Finally, because they do not require hardware purchases or in-house specialized recovery knowledge, cloud-based disaster recovery solutions give small and medium-sized businesses the opportunity to adopt the type of robust continuity and disaster recovery solutions that may have previously been beyond their reach, achieving the same type of recovery times, recovery points and security levels as large enterprises.
Lower
12 Hours
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24
Figure 2. IBM VSR offers three recovery options: Gold, Silver and Bronze.
Applications at the Bronze service level can be provisioned within six hours, while applications at the Gold service level can be recovered in a matter of minutes.
A web-based portal that organizations can use to access and manage the recovery service A highly secure multi-tenant environment
Description
This option is appropriate for mission-critical servers requiring immediate recovery. It provides dedicated virtual servers for failover in minutes. Actual failover time depends on the number of client servers and volumes in play. A signicant benet of this option is that the size of the protected volumes does not affect recovery time; a two-terabyte image will be recovered just as quickly as a two-gigabyte imagein minutes. Server failover completions are staggered. Every 24 hours, 96 replication snapshots are captured. This option provides failover initiation within one hour; server failover completions are staggered. Twenty four snapshots are captured every 24 hours. Silver is a cost effective option that helps organizations meet recovery needs for servers running Tier 2 applications. Provisioning for Bronze-level services typically occurs within six hours. Bronze offers no replication. It is designed to provide a migration path from traditional hot site to cloud recovery services.
Silver
Web-based portal
Along with the variety of server environments supported; improved speed, security and reliability; and tiered service levels, the IBM web-based management portal is a signicant differentiator. After installing the Virtualized Server Recovery software onto their servers, administrators can access the IBM VSR portal via the Internet, and select the server disks that need to be protected and replicated. Once the environment is dened through the portal, the administrator can view the protection status of the servers, generate reports and conduct other administrative tasks. Frequent and rigorous disaster recovery testing can also be performed through the portal, helping the organization prepare for the unexpected.
those solutions. IBM deploys advanced automation, cloud technologies and security tools to provide organizations with a solution that is designed to securely meet their IT recovery needs. Our global presence helps to reduce network latency, while helping organizations to manage local data residency compliance regulations. It is this depth of experience and technological reach that helps differentiate IBM SmartCloud Virtualized Server Recovery in the cloud-based disaster recovery services marketplace. Our clients experience the IBM difference in the reliability and speed of our server recovery solutions; in our ability to support mixed physical/virtualized environments and an array of operating systems; and in our cost-saving tiered service levels. These aspects of IBM SmartCloud Virtualized Server Recovery help organizations minimize business disruptions and more easily cope with the demands of an always-on business world.
Why IBM?
With IBM VSR, organizations can benet from a single vendor to recover both virtualized and physical server environmentscreating a fast, cost-effective resiliency and recovery solution for almost all scenarios. IBM has the depth and breadth of expertise to provide this service. We have more than 50 years of experience with business resilience and information protection. We began offering physical-to-virtual server recovery solutions in 2009, debuting Virtualized Server Recovery in 2012. Cloud services are offered from many sites in IBM global network of resiliency centers, operating in more than 70 countries. To craft cloud solutions, IBM professionals leverage extensive expertise gained from deploying cloud solutions to organizations of virtually all sizes, then managing
Copyright IBM Corporation 2013 IBM Corporation New Orchard Road Armonk, NY 10504 Produced in the United States of America January 2013 IBM, the IBM logo, ibm.com and IBM SmartCloud are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at Copyright and trademark information at ibm.com/legal/copytrade.shtml This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data discussed herein is presented as derived under specic operating conditions. Actual results may vary. THE INFORMATION IN THIS DOCUMENT IS PROVIDED AS IS WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NONINFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. The client is responsible for ensuring compliance with laws and regulations applicable to it. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the client is in compliance with any law or regulation. Statements regarding IBMs future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.
1 Datacenter Downtime: How Much Does it Really Cost?, Aberdeen Group, March, 2012 2 Reputational risk and IT: Findings from the 2012 IBM Global Reputational Risk and IT Study, IBM, 2012
Cloud-Based Disaster Recovery Barriers And Drivers In The Enterprise, Forrester Research, 2012
3 4 Gartner Says 30 Percent of Midsize Companies Will Use Recovery-as-aService by 2014, Gartner, 2011
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