FR44

1. Control is introduced in the organization to(a) Minimize expenditure (b) Maintain technical efficiencies (c) None of the above (d) Both (a) and (b) Managerial control is the !!!! of management (a) "irst function (b) #econd function (c) Middle function (d) $nd function Managerial control is an (a) &ne time process (b) Continuous process (c) 'ntermittent process (d) Not an( process Control exists at (a) &nl( at top level of organization (b) &nl( at bottom of organization (c) *ll levels in the organization (d) &utside the organization *mong the features, naming '. "or-ard loo.ing/ ''. "lexible and d(namic '''. Close or general Managerial control has features(a) &nl( (i) (b) &nl( (i) and (ii) (c) &nl( (i) and (iii) (d) *ll (i), (ii) and (iii) 1he first step in the process of control is (a) Measurement of performance (b) Comparing performance -ith standard (c) $stablishing standards (d) 1a.ing corrective action &ne of the ob3ectives of controlling is (a) 1o ma.e plans polices (b) 1o reframe plans, policies (c) 1o implement plans, policies (d) None of the above "or-ard loo.ing means (a) #uitable to organization (b) Can be ad3usted -ith the change (c) "ramed, .eeping future ris. and uncertainities in mind (d) Maintains prompt reporting * good control s(stem should be (a) "lexible (b) 6nderstandable (c) $conomical (d) *ll of the these 17. 8h(sical control relates to (a) 9uantitative and :ualitative evaluation (b) 8erformance evaluation (c) Cost evaluation (d) None of the above 11. 1he control that evaluates all mar.eting efforts of organization is (a) Control over pa(ments (b) Control over sales and price (c) Control over product and production (d) control over inventor( 1 . *dvantage of controlling is (a) *chieving planned ob3ectives (b) ;igidit( in process (c) Control external factors (d) <igh emplo(ee morale 1%. =imitation of controlling is (a) >ifficult( in setting standards (b) 1ime ta.ing process (c) Creates ps(chological pressure in staff (d) *ll of above 1). ?oal is a (a) &pen ended attribute (b) Close ended attribute (c) @aguel( expressed attribute (d) *ll of the above 1+. 1ime bound programmes are called (a) ?oals (b) &b3ectives (c) 1argets (d) #trateg( 10. *uthorit( flo-s directl( from top is bottom in follo-ing t(pe to organization structure (a) "unctional organization (b) Committee organization (c) Matrix organization (d) =ine organization 12. =ine and staff organization is a combination of (a) =ine organization and functional organization (b) =ine organization and pro3ect organization (c) =ine organization and committee organization (d) None of the above 14. * common t(pe of organization structure, preferred b( government organization, education bodies and religious organization is (a) =ine organization (b) "unctional organization (c) Committee organization (d) 8ro3ect organization 15. MB& refers to

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(a) Management based organization (b) Management bet-een ob3ectives (c) Management be(ond ob3ectives (d) Management b( ob3ectives 'mposition of control measure before the problem starts is called (a) 8reventive control (b) Curative control (c) $fficient control (d) None of the above MB& is a (a) #tatic s(stem -ith s(stem approach (b) >(namic s(stem -ith goal oriented approach (c) >(namic s(stem -ith profit (d) *ll of the above A'1 refers to (a) Aapanese information technolog( (b) Aust in time (c) Aust information technolog( (d) Aoint information time A'1 s(stem re:uires the follo-ing for its successful implementation (a) 1eam -or. (b) >iscipline (c) #upplier involvement (d) *ll of the above B;* stands for (a) Be( 8resentation *rea (b) Be( 8erformance *rea (c) Be( 8ersonal *rea (d) Be( 8roficienc( *rea 1he critical points in the s(stem -here monitoring or information collecting occurs ,is (a) Critical control point (b) 8erformance control point (c) #trategic control point (d) 9ualit( control point Cero base budgeting is a!!!!!!!! control techni:ue (a) "inancial (b) 8roduction (c) 'nventor( (d) Mathematical !!!!!!!!! is both a planning function and a control techni:ue (a) #imulation (b) Budgeting (c) 'nspection (d) None of the above 1he Budget, that sho-s the plan of monthl( opening inventor( and monthl( closing inventor( is called (a) Materials budget (b) 8roduction budget (c) #ales budget (d) "inished goods budget Dhich of the follo-ing control techni:ue helps to determine source of -astage (a) Balance sheet (b) Budgetar( control (c) Cost accounting and cost control (d) ;esponsibilit( centre 1he revie- of operations and records of an enterprise underta.en b( specialized staff -ith in the organization is .no-n as (a) Budgetar( control (b) 'nternal audit (c) "inancial statements (d) ;esponsibilit( centre 1he responsibilit( under, responsibilit( centre control techni:ue is assigned to ho- man( centers (a) &ne (b) 1-o (c) 1hree (d) "our *t brea. even point the firm is at (a) No profit, onl( loss (b) No profit, heav( loss (c) No profit, no loss (d) =o- profit, no loss Dhich one of the follo-ing is not an assumption made under brea. even point anal(sis (a) "ixed cost remains constant (b) "ixed and variable cost are accuratel( identifiable (c) @ariable cost per unit changes (d) 8rice does not change 1hese ratios anal(se the firms abilit( to meet its current liabilities out of its current assets (a) =i:uidit( ratio (b) =everage ratio (c) *ctivit( ratio (d) 8rofitabilit( ratio "ixed assets to net -orth ratios is a .ind of (a) =i:uidit( ratios (b) =everage ratios (c) *ctivit( ratios (d) 8rofitabilit( ratios $arning divided b( total investment is ratios called (a) 9uic. ratios/ (b) 8rofitabilit( ratios

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%2. (c) ;eturn on investment (d) Current ratios 6nder production control process Escheduling/ is preceded b( (a) 8lanning (b) ;outing (c) >ispatching (d) 'nspection 1he t-o lines sho-n on the control chart used in statistical :ualit( control are .no-n as (a) Control lines (b) Control limits (c) 1olerance limits (d) =imiting 6nder *BC method of inventor( control, the materials -hich re:uire strict control are (a) E*/ class material (b) EB/ class material (c) EC/ class material (d) None of the above 1he cost of insurance of inventor( in included in (a) 'nventor( ordering cost (b) 'nventor( purchasing cost (c) 'nventor( ac:uisition cost (d) 'nventor( carr(ing cost 6nder ?&=" s(stem of inventor( control E=/ stands for (a) =and suppl( (b) =i:uid suppl( (c) =ocal suppl( (d) =atest suppl( 1he formula for estimated time calculated under 8$;1 is (a) te F to G tmG tp H0 (b) teF to G tmG )tp H0 (c) teF to G)(tmG tp ) H0 (d) teFF to G )tmG tp H0 *llocation of limited resources in an optimum manner is done in (a) =inear programming (b) Management information s(stem (c) #imulation (d) 8robabilit( 1heor( of games -as development b( (a) 8rof *lfred Marshall and " C mills (b) Croxton and Co-den (c) @on Neumann and Morgenstern (d) Metter and Dasserman #imulation stands for (a) Correction (b) Controlling (c) =ogical (d) 'mitation )0. 9ueing theor( is applied mostl( for solving -aiting line problems in the (a) Manufacturing sector (b) Mining (c) #ervice sector (d) None of the above )2. * graphic presentation having channel events and change events is sho-n in (a) >ecision tree (b) 9ueing theor( (c) #imulation (d) ?ame theor( )4. 1he most optimum amount of inventor( ordered for purchase is .no-n as (a) Brea. even units (b) $conomic order :uantit( (c) ;eorder level (d) #tandard :uantit( )5. $stablishment of amount of -or. to be done and fixing their time under production control is called (a) ;outing (b) #cheduling (c) 'nspecting (d) >ispatching +7. Dhich statement is not true (a) 8eople are resistant to close control (b) 8eople ma( leave 3ob under pressure (c) 8erformance of people al-a(s improves under strict control (d) *ll statement are not true +1. Dhich of the follo-ing factor is useful to reduce the opposition of control b( emplo(ees (a) $mplo(ee participation in setting standards (b) "ocused ob3ective (c) "lexible control s(stem (d) *ll of the above + . Dhich of the follo-ing is a t(pical example of self control (a) MB& (b) A'1 (c) M'# (d) None of the above +%. * method for control -here emplo(ees are made responsible to control themselves (a) 1rade union (b) #elf control (c) Control records (d) $mplo(ee participation +). Control is opposed b( emplo(ee due to the reason that (a) &b3ective of control are accepted b( them (b) #tandards are set as per their advice

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FR44
(c) Method of measuring performance is not accurate (d) *ll of the above ++. 8roductivit( is measured as (a) &utput I input (b) &utput J input (c) &utput - input (d) &utput - 1H input +0. Measure of the rate or speed -ith -hich the input is converted into output is called (a) 8roductivit( (b) *bilit( (c) $ffectiveness (d) $fficienc( +2. $ffectiveness measures (a) $xtent to -hich the goal is achieved (b) Customer satisfaction (c) Both (a) and (b) (d) None of the above +4. 'f the organization is effective and efficient, then business (a) 1hrives (b) #urvives (c) >ies slo-l( (d) >ies :uic.l( +5. 9ualit( is defined as (a) *bilit( to chance productivit( (b) *bilit( to create demand (c) *bilit( to live long product life (d) *bilit( to satisf( customer needs 07. #ervice :ualit( is of follo-ing t(pes (a) 8roduction :ualit( and technical :ualit( (b) "unctional :ualit( and behavioural :ualit( (c) 1echnical :ualit( and functional :ualit( (d) 1echnical :ualit( K behavioural :ualit( 01. "ormula for cost performance of index calculated in variance anal(sis is (a) C8'F BCD8 H BCD# (b) C8'F BCD8 H *CD8 (c) C8'F *CD8 H BCD8 (d) C8'F BCD# H BCD8 Dhere BCD# L budget cost for -or. schedule BCD8 L budget cost for -or. performed *CD8 L *ctual cost for -or. performed 0 . $xpenditure variance is calculated as (a) BCD8 L BCD# (b) BCD# L BCD8 (c) BCD# L *CD8 (d) BCD8 L *CD8 0%. Dor. performed as against budgeted schedule of -or. is (a) 8erformance variance (b) $fficienc( variance (c) $xpenditure variance (d) None of the above 0). Dhich of the follo-ing is not a tool for ma.ing ethical behaviour in organization (a) Code of ethics (b) =a-s and statutes (c) $thics committee (d) None of the above 0+. &ne of the control s(stem adopted b( MNC/s is (a) 8ersonal control (b) Bureaucratic control (c) &utput control (d) *ll of the above 00. * unit in the organization -hich has control over its costs, revenues and investment is termed as (a) ;esponsibilit( centre (b) Cost centre (c) 8rofit centre (d) ;evenue centre 02. 1he budget that is based on sales forecast is the (a) 8urchase (b) Cash (c) 8roduction (d) Capital expenditure 04. MB& -as development b( (a) <ertz berg (b) 8eter " >ruc.er (c) Me ?regar (d) Neumen 05. Comprehensive and s(stematic examination and appraisal of business as a -hole is called (a) Controlling (b) 'nspection (c) Corporate appraisal (d) Management audit 27. 19M stands for (a) 1otal 9ualit( Material (b) 1otal 9ualit( Management (c) 1otal 9ualit( Mar.eting (d) None of the above

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