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You are here: AustLII >> Databases >> Federal Privacy Commissioner of Australia Case Notes >> 2002 >> [2002] PrivCmrA 1
http://www.austlii.edu.au/au/cases/cth/PrivCmrA/2002/1.html
22/01/2014
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Outcome As a result of the investigation, the insurer agreed to implement the following changes in relation to each of the issues raised. Issue 1. The insurance product in question was bundled together with a number of credit card products so that the individual dealt directly only with the credit card providers; the only time the individual dealt directly with the insurer was if he or she made a claim. The insurer agreed to contact the card providers to arrange for the inclusion of new terms and conditions in the contract so that, before they enter into the contract, potential claimants would be told what would happen with their personal information and why the insurer needed to collect it. Issue 2. The privacy policy has been reworded to make it clearer to whom personal information is passed in relation to each insurance product. The term other consultants remains but specific lists are located on the insurer s website and can be obtained from it on request, to specifically define who other consultants and professionals are for each of its insurance products. Issue 3. The travel claim form now makes clearer the persons to whom the insurer discloses personal information. The relevant section now reads, "By signing this Claim Form, You consent to those organisations and other professionals collecting, and Us disclosing sensitive information about You for this purpose". The investigation was closed under s.41(2)(a) of the Privacy Act, on the grounds that the insurer had adequately dealt with the matter. OFFICE OF THE FEDERAL PRIVACY COMMISSIONER DECEMBER 2002
http://www.austlii.edu.au/au/cases/cth/PrivCmrA/2002/1.html
22/01/2014