Release Notes

BMC Recovery Manager Module
for EMC Networker Version: 4.0.13 July 2, 2010

BMC Software is releasing version 4.0.13 of the BMC Recovery Manager Module product for EMC Networker. These release notes supplement the product documentation and describe enhancements and resolved problems in this version.

NOTE
Before you install the product, check the Customer Support website at http://www.bmc.com/support for
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updated documentation (for example, flashes and technical bulletins) product downloads, patches, and fixes (PTFs) product availability and compatibility (PAC) data

The following topics are provided: What’s new . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Corrected problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Known issues and workarounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requirements and supported resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to obtain the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Support information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 2 3 3 4 4 4

What’s new
BMC Recovery Manager Module now supports the EMC Networker 7.6 client.

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QM001649807 Database backup attempts failed when the EMC Networker pool name contained a space. QM001657707 Restore operations used the host name defined in the (RFE) sqlbt_emc_networker_options. Known issues and workarounds The following issues remain open in this release of BMC Recovery Manager Module. Tracking number QM000547911 Issue You can schedule unattended backups through a cron job on Linux® or by using the Windows Scheduler utility. 2 Release Notes July 2. QM001657709 BMC Recovery Manager Module did not immediately proceed to the next file after saving a file to the networker. until the current file was completely written. The table lists a tracking ID for each issue. The table lists a tracking ID for each issue.Corrected problems Corrected problems The following problems were reported earlier and were corrected in this version. 2010 .rdf file. Scheduling backups through the BMC Recovery Manager Module nsrsqlbt utility is not supported. QM001528449 Launching more than one expiry program from BMC SQL-BackTrack at the same time causes one of the expiry programs to exit. if file size values changed during a recovery operation. instead of the host name from the backup. Tracking ID Description QM001656666 Attempts to restore data from the BMC Recovery Manager Module failed.

BMC Recovery Manager Module Version 4. the backup will not complete correctly.0. If a BMC SQL-BackTrack product is supported on the same operating system as a version of EMC Legato Networker. Workaround: Use an absolute path to specify the staged directory. there must at least 500 Mb available to be used as a disk staging area during backup and recovery. Installation information This section contains installation information that supplements or supersedes the information in the BMC Recovery Manager Module Installation and User Guide for EMC Legato Networker.cfm. the BMC SQL-BackTrack product and the BMC Recovery Manager Module work together with that version of Networker. For a complete list of operating systems for version 4.13 for EMC Networker 3 .0. Syntax: tcpinfo=<valid ip address>.bmc. Workarounds: I Do not specify the same port number as the Sybase dataserver port in the pool file.0.com/supportu/PAC_utility/index. the recovery will fail. Requirements and supported resources This section provides information about requirements and supported resources for version 4. For general information about requirements and supported resources.13 of BMC Recovery Manager Module for EMC Networker.13 of BMC Recovery Manager Module. see BMC Recovery Manager Module Installation and User Guide for EMC Legato Networker. see the Product Availability and Compatibility Utility at http://www.<dataserver port> I QM001563593 If you use a symbolic link to specify the staged directory. Put the host’s ip address in the tcpinfo parameter. and you specify the Sybase dataserver port with the tcpinfo parameter in the pools file. In addition to the requirements listed in BMC Recovery Manager Module Installation and User Guide for EMC Legato Networker.Installation information Tracking number QM001554323 Issue When you use BMC Recovery Manager for Databases: BMC SQL-BackTrack for Sybase with BMC Recovery Manager Module.

How to obtain the product How to obtain the product BMC Recovery Manager Module for EMC Networker is available for download from the BMC Electronic Product Distribution (EPD) website at http://webapps.0. Support information BMC provides the following levels of support for BMC Recovery Manager Module for EMC Networker: Version BMC Recovery Manager Module for EMC Networker 4.com/epd. you must register and set up a user name and password.com/support.bmc. 4 Release Notes July 2.11 If you have problems with or questions about a BMC product. If you do not have a current license for the product.10 Level of support full full full no support no support BMC SQL-BackTrack NetWorker OBSI Module 3. Related information The BMC Recovery Manager Module Installation and User Guide for EMC Legato Networker supports the product.0. You can order hardcopy documentation from your BMC sales representative or from the website. Individual product documents (books and notices) are available on the Customer Support website. If you cannot download the product.11 BMC Recovery Manager Module for EMC Networker 4. To use the website.bmc.xx BMC SQL-BackTrack NetWorker OBSI Module 3.1. contact a BMC sales representative by calling 800 793 4262.0. 2010 . see the Customer Support website at http://www.13 BMC Recovery Manager Module for EMC Networker 4. contact a sales representative and request a physical kit.0. or for the latest support policies. You can also subscribe to proactive alerts to receive e-mail messages when notices are issued or updated.

The information included in this documentation is the proprietary and confidential information of BMC Software. and the BMC Software logo are the exclusive properties of BMC Software.Support information You can view or download product documents.0. All other BMC trademarks. Inc. and download products and maintenance. All other trademarks or registered trademarks are the property of their respective owners. search the Knowledge Base for help with an issue.S. service marks. Patent and Trademark Office. Inc. Outside the United States or Canada. BMC Software. Linux is the registered trademark of Linus Torvalds. and may be registered or pending registration in other countries. If you do not have access to the web and you are in the United States or Canada. BMC SOFTWARE INC 2101 CITYWEST BLVD. its affiliates.13 for EMC Networker 5 . or licensors.S. contact Customer Support at 800 537 1813. HOUSTON TX 77042-2827.. are registered with the U. USA• 713 918 8800 Customer Support: 800 537 1813 (United States and Canada) or contact your local support center BMC Recovery Manager Module Version 4. and logos may be registered or pending registration in the U. Inc. BMC. Your use of this information is subject to the terms and conditions of the applicable End User License agreement for the product and to the proprietary and restricted rights notices included in the product documentation.. contact your local BMC office or agent. or in other countries. © Copyright 2010 BMC Software.

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