Release Notes

BMC Recovery Manager Module
for EMC Networker Version: 4.0.13 July 2, 2010

BMC Software is releasing version 4.0.13 of the BMC Recovery Manager Module product for EMC Networker. These release notes supplement the product documentation and describe enhancements and resolved problems in this version.

NOTE
Before you install the product, check the Customer Support website at http://www.bmc.com/support for
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updated documentation (for example, flashes and technical bulletins) product downloads, patches, and fixes (PTFs) product availability and compatibility (PAC) data

The following topics are provided: What’s new . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Corrected problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Known issues and workarounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requirements and supported resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to obtain the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Support information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 2 3 3 4 4 4

What’s new
BMC Recovery Manager Module now supports the EMC Networker 7.6 client.

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QM001657709 BMC Recovery Manager Module did not immediately proceed to the next file after saving a file to the networker. QM001657707 Restore operations used the host name defined in the (RFE) sqlbt_emc_networker_options. Known issues and workarounds The following issues remain open in this release of BMC Recovery Manager Module. 2 Release Notes July 2. QM001528449 Launching more than one expiry program from BMC SQL-BackTrack at the same time causes one of the expiry programs to exit. The table lists a tracking ID for each issue. until the current file was completely written. 2010 . Tracking number QM000547911 Issue You can schedule unattended backups through a cron job on Linux® or by using the Windows Scheduler utility.Corrected problems Corrected problems The following problems were reported earlier and were corrected in this version. Tracking ID Description QM001656666 Attempts to restore data from the BMC Recovery Manager Module failed. instead of the host name from the backup. if file size values changed during a recovery operation. QM001649807 Database backup attempts failed when the EMC Networker pool name contained a space.rdf file. Scheduling backups through the BMC Recovery Manager Module nsrsqlbt utility is not supported. The table lists a tracking ID for each issue.

Workaround: Use an absolute path to specify the staged directory. BMC Recovery Manager Module Version 4. Workarounds: I Do not specify the same port number as the Sybase dataserver port in the pool file. there must at least 500 Mb available to be used as a disk staging area during backup and recovery. Put the host’s ip address in the tcpinfo parameter.cfm.0.<dataserver port> I QM001563593 If you use a symbolic link to specify the staged directory.13 for EMC Networker 3 . Syntax: tcpinfo=<valid ip address>. see the Product Availability and Compatibility Utility at http://www.bmc. For a complete list of operating systems for version 4.Installation information Tracking number QM001554323 Issue When you use BMC Recovery Manager for Databases: BMC SQL-BackTrack for Sybase with BMC Recovery Manager Module.com/supportu/PAC_utility/index. and you specify the Sybase dataserver port with the tcpinfo parameter in the pools file. For general information about requirements and supported resources. the backup will not complete correctly. Installation information This section contains installation information that supplements or supersedes the information in the BMC Recovery Manager Module Installation and User Guide for EMC Legato Networker.0. Requirements and supported resources This section provides information about requirements and supported resources for version 4.0. In addition to the requirements listed in BMC Recovery Manager Module Installation and User Guide for EMC Legato Networker. the BMC SQL-BackTrack product and the BMC Recovery Manager Module work together with that version of Networker.13 of BMC Recovery Manager Module.13 of BMC Recovery Manager Module for EMC Networker. see BMC Recovery Manager Module Installation and User Guide for EMC Legato Networker. the recovery will fail. If a BMC SQL-BackTrack product is supported on the same operating system as a version of EMC Legato Networker.

2010 .How to obtain the product How to obtain the product BMC Recovery Manager Module for EMC Networker is available for download from the BMC Electronic Product Distribution (EPD) website at http://webapps.11 BMC Recovery Manager Module for EMC Networker 4. contact a BMC sales representative by calling 800 793 4262.13 BMC Recovery Manager Module for EMC Networker 4. You can order hardcopy documentation from your BMC sales representative or from the website. If you cannot download the product. To use the website.com/epd.bmc.bmc.0. you must register and set up a user name and password. contact a sales representative and request a physical kit. If you do not have a current license for the product.1.10 Level of support full full full no support no support BMC SQL-BackTrack NetWorker OBSI Module 3. Support information BMC provides the following levels of support for BMC Recovery Manager Module for EMC Networker: Version BMC Recovery Manager Module for EMC Networker 4.com/support. 4 Release Notes July 2. or for the latest support policies. You can also subscribe to proactive alerts to receive e-mail messages when notices are issued or updated.11 If you have problems with or questions about a BMC product. Related information The BMC Recovery Manager Module Installation and User Guide for EMC Legato Networker supports the product. see the Customer Support website at http://www.0.0.0. Individual product documents (books and notices) are available on the Customer Support website.xx BMC SQL-BackTrack NetWorker OBSI Module 3.

. and download products and maintenance.Support information You can view or download product documents. BMC Software. © Copyright 2010 BMC Software. Patent and Trademark Office. or licensors. Your use of this information is subject to the terms and conditions of the applicable End User License agreement for the product and to the proprietary and restricted rights notices included in the product documentation. are registered with the U. its affiliates. and logos may be registered or pending registration in the U. If you do not have access to the web and you are in the United States or Canada.S. All other BMC trademarks. Inc.S. The information included in this documentation is the proprietary and confidential information of BMC Software. or in other countries. Inc. BMC. USA• 713 918 8800 Customer Support: 800 537 1813 (United States and Canada) or contact your local support center BMC Recovery Manager Module Version 4. HOUSTON TX 77042-2827.13 for EMC Networker 5 . Linux is the registered trademark of Linus Torvalds. Outside the United States or Canada.0. contact Customer Support at 800 537 1813.. contact your local BMC office or agent. Inc. service marks. search the Knowledge Base for help with an issue. All other trademarks or registered trademarks are the property of their respective owners. BMC SOFTWARE INC 2101 CITYWEST BLVD. and the BMC Software logo are the exclusive properties of BMC Software. and may be registered or pending registration in other countries.

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