HRM

1. CONCEPT TESTING

 Career planing
 Delphi techniue
 Job rotation
 Quality circles
 Sensitivity training

2. LONG QUESTIONS

 Discuss the functions of HRM dept in an org.

 Explain modern methods of performance appraisal
 Analyze the training process discuss any 3 training techniques
 Wat r imp sources of recruitment? Exp giving egs.

3. SHORT NOTES

 Fringes
 Induction
 Strategic HRM
 RM
1. CONCEPT TESTING

 Moghum sale
 Under cover system
 Primary wholesale maret
 Itinerant beopari
 Haats

2. LONG Qs

 “go Rural” has become the mantra of all FMCG consumer durable cos.
Justify.
 Identify probs in rural distribution. List channels of distribn & discuss
the role of retailer in rural markets.
 Discus the importance of standardization & grading in agri marketing.
 Discuss any 4 defects of agri marketing.
 wat r the steps taken by central & state govt to overcome the problem of
high rate of suicides among farmers.
 COOPERATIVES

1. CONCEPT TESTING

 Rochdale principles
 Role of registrar
 Chief promoter of co-op socieites
 Service motive
 Define- cooperation

2. LONG Qs

 Trace the evolution of coops in india. Highlight the 1904 coop socieites
act.
 Wat r the priniciples of cooperation? Highlight the aspect of democratic
control
 wat r the probs faced by coop dairy sector in india?
 Wat is leadership? Exp the qualities reqd for a leader in coops.

3. SHORT NOTES

 Role of chairman
 Socialism v/s capitalism
 FM

1. CONCEPT TESTING

 Net WC and gross WC

 Oppurtunity cost of capital
 Functions of a finance mgr.
 Del-credre agent

2. LONG Qs

 Expalin the various sources of short- term finance

 Exp the types of maretable securities. Are they imp in C management
decisions?. Discuss.
 Sums on fund flow, receivables magt & WC
 Case study on ratios.
 SSM

1. CONCEPT TESTIING

 Moments of truth
 Service recovery
 Service recovery
 Not-for-profit service org
 Inseparabilty
 Variability
 Product- service continuum

2. LONG Qs

 Explain the intangibility & perishability factor in tourism

 How will MTDC overcome them in its destination, accomodation
transportation marketing?
 How can it be said tat MTDC is in the game of promises

 Exp the usage of any 3 mareting mixes to improve the transactions in a

retail bank.
 Explain the different markets it has to conquer.
 How can the retail bank use the gap model to measure quality.

 How will u classify the hospital health care sector?

 Exp the ways means of overcoming the inseparability and variabilty
factor.
 Exp the pricing mechanism in hospitals.