AET/515 3-Week Bartender s Anonymous

In this 3 week course employees will meet one day per week for four hours. Employees will learn mixology basics, customer relations, and state alcohol regulations. At the end of this course employees will be able to properly mix requested adult beverages and adhere to all state alcohol regulations. Per state law and company policy all employees participants must be 21 or older. (12 hours)

Brett A. Middlebrook

Needs Assessment
Baderman Island has the opportunity to expand on the guest experience by providing a course that is specific to teach the state regulations and keep the guests pleased. Currently Baderman offers cuisine, activities, and events designed to enhance a persons stay at the resort. However, the resort should provide a service for the adult employees that teaches mixology, proper drink preparation, and state regulations.

Offering this course to employees over the age of 21 that focuses on the availability to keep guests pleased while they are participating in Activities on the island can be received by enjoying a well mixed adult beverage
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Instructional Goal
In each day of the course, bartenders will learn the art of how to mix an appropriate alcohol content beverage, while following all state regulations.

Instructional Plan Template

Performance-Based Objectives
Each day bartenders will successfully mix three drinks after a hands-on instruction.

Each day bartenders will explore the requirements of the state laws and how to ensure accurate credentials, or spot a fake identification card by researching what forms of identification are acceptable by state regulations (driver s license, passports, identification guard).

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Summative Assessment & Learning Outcomes

Bartender Outcomes:
At the end of this courses, bartenders: Will be able to successfully apply mixology techniques to make the perfect mixed drink. Will be able to understand the importance of state regulations, organization regulations, and how to determine acceptability of identification cards.

Summative Assessment:
Bartenders will complete a hands on quiz at the end of every course ensuring the drinks that were mixed that day are mixed properly.
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Learner Characteristics
General Characteristics:
Bartenders will be a combination of 11 women and 9 men over the ages of 21. All 20 Bartenders have graduated from high school.

Specific Characteristics:
3 Bartenders are in management positions and the other 17 are in baseline positions. 1 Bartender has trouble understanding English 7 Bartenders have their BS/BA degrees.

Learning Styles:
Visual Hands-on training Auditory

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Learner Characteristics
Implications to Instruction: All employees over the age of 21 can participate in this course regardless of gender, or skill level. Participants will be able to learn and apply their mixology skills to the resort and at local bars. Course requires Bartenders to be over the age of 21 and be able measure drink requirements within mixology. The course will allow Bartenders to see, communicate, listen, and do which touches different types of learning. The course will offer visual aids and walk throughs to assist learners who need a more hands on training.
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Learning Context
This course will be spent in a classroom setting behind a master bar with tools essential for mixology.
Tools: Rocks Glass, Shot Glass, Collins Glass, Cocktail Glass, and Shaker. Fake Fruit and Vegetables with ice for drinks to be served on the rocks. Liquor bottles mixed with food coloring and water to give the natural look. Blenders to prepare frozen beverages.

The tools will be used by Bartenders in everyday practice while preparing the 3 drinks for review in their course work.

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Learning Context
The course will also focus on the need of ensuring that all alcoholic beverage partakers are of the correct ages.
Tools: Study guide that lists current Bartender rules and regulations. Visual list of drinks and ingredients. Examples of not acceptable identification and common flaws within fakes.

The Bartenders will utilize their study guides and will be presented with identification cards that has a mixture between acceptable and not acceptable. They will be able to select the ones they would accept and the ones they would Bartender s Anonymous not.

Delivery Modality

The delivery modality for this course is face to face, instructor led, and synchronous learning. The course needs to be face to face and instructor led in a behind the bar setting for the instructor to demonstrate mixology. Synchronous learning allows students to get real time feedback on their progress from the instructor as well as classmates. The bartender students will meet for 1 day out of the week for 4 hours over a 3 week period. There are various learning environments for the course Learner centered: The course participants have limited mixology skills, which is why this course is building upon students previous knowledge and designing new procedures for their skill. Knowledge centered: Students are learning new mixology techniques. The instructor for this course will be giving new knowledge on a proper mixture of adult beverages.
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Instructional Strategies
Instructional strategies are hands on learning with instructor led format. Students will be able to discuss ideas on mixology. Assessment designed to ensure 80% accuracy.

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Plan for Implementation (Day 1)

Activity:

Goal: Students will understand martini glassware and how to apply mixology. PBO: During hands on instruction, students will recite glassware and mix 3 drinks.

12pm to 12:30pm Set up the bar with liquors used for the first three drinks. Along with glassware. 12:30pm to 1pm Mapping out what glassware goes with which type of beverage they belong. 1pm to 1:15pm Break 1:15pm to 2pm Learning acceptable identification cards 2pm to 3pm Mix drink 1: Vodka Martini Mix drink 2: Gin Martini Mix drink 3: Cosmopolitan 3pm to 3:30pm Partnering to peer review drink mixes 3:30pm to 4pm Questions, Cleanup, and prep for next class

Assessment: Understanding will be assessed through participation and the observation of the head bartender.

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Plan for Implementation (Day 2)

Goal: Students will understand rocks glass and how to apply mixology. PBO: During hands on instruction, students will mix 3 drinks in a Rocks Glass.
Activity: 12pm to 12:30pm Set up the bar with liquors used for the first three drinks. Along with glassware. 12:30pm to 1pm Mapping out what glassware goes with which type of beverage they belong. 1pm to 1:15pm Break 1:15pm to 2pm Learning non acceptable identification cards 2pm to 3pm Mix drink 1: Jack Daniels and Coke Mix drink 2: Southern Comfort and Lime Juice Mix drink 3: Seagrams 7 and 7up 3pm to 3:30pm Partnering to peer review drink mixes 3:30pm to 4pm Questions, Cleanup, and prep for next class Bartender s Anonymous 13

Assessment: Understanding will be assessed through participation and the observation of the head bartender.

Plan for Implementation (Day 3)

Goal: Students will understand how to shake frozen drink mixtures with a mixer. PBO: During hands on instruction, students will shake mix 3 frozen drinks.
Activity: 12pm to 12:30pm Set up the bar with liquors used for the first three drinks. Along with glassware. 12:30pm to 1pm Mapping out what glassware goes with which type of beverage they belong. 1pm to 1:15pm Break

Assessment: Understanding will be assessed through participation and the observation of the head bartender.

1:15pm to 2pm Testing acceptable identification cards. 2pm to 3pm Mix drink 1: Strawberry Daiquiri Mix drink 2: Frozen Margarita Mix drink 3: Pina Colada 3pm to 3:30pm Partnering to peer review drink mixes 3:30pm to 4pm Questions, Cleanup, and prep for next class

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Plan for Implementation (Day 4)

Goal: Students will prove mastery from previous courses. PBO: During hands on instruction students will successfully apply mixology on their own as a Bartender. Students must receive 80% accuracy. Activity:
12pm to 12:15pm Set up the bar with liquors used for the first three drinks. Along with glassware, ice, and mixers. 12:15pm to 12:30pm Break 12:30pm to 12:45pm Group practice and questions before examination 12:45 to 1pm Exam Covering: Names of glasses needed for each drink mix. 1pm to 1:45pm Exam covering: Mix drink 1 Day 1 Mix Drink 2 Day 1 Mix Drink 3 Day 1 1:45pm to 2:30pm Exam covering: Mix drink 1 Day 2 Mix Drink 2 Day 2 Mix Drink 3 Day 2 2:30pm to 3:15pm Exam covering: Mix drink 1 Day 3 Mix Drink 2 Day 3 Mix Drink 3 Day 3

Assessment: Students will be tested on their skills based on the previous courses and will bartend on their own.

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3:15 to 4pm Recap on what was learned and questions over course

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Instructional Resources
In order to facilitate this course a bar will be used. The course needs to have enough equipment for 20 bartenders. Fake bottles of liquor with water and proper food coloring to represent the liquor. Coolers, mixtures, and glassware. The proper identification analysis will consist of students matching correct and incorrect identification cards. The glassware analysis will utilize glass names and the drinks they correspond with. The mixology analysis will be conducting by the instructor watching the students make the drinks. Grading based on the mixology basics.
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Formative Assessment
Student Grading: students will be able to grade class mates on a scale of 1-10 (1 being the lowest skill level and 10 being the highest skill level) Competition: students will be able to compete and compare skills. Pair mentoring: students will partner up and discuss areas of opportunity to master. Call Out: students are able to call out possible errors for other students. Testing: Instructor based testing
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Evaluation Strategies
The strategies for evaluation of bartenders would be instructor monitored application of mixed drinks. An end of course survey. Follow-up mastery level ensured by customer satisfaction on drink levels. Bar management surveys on bartender s performance.

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Outcome Review
Exam Criteria: The exam consists of two parts. Requires 80% on both exams to meet requirements. Acceptable Id Cards (Day 3 Exam): 100% max scoring on exam 10 identification cards would be presented and the bartender would have to determine which are acceptable, which are not, and why. 10 points for each identification card labeled correctly with an overall passing grade of 80% needed. If the reasoning behind the answer is no correct then the answer is incorrect. There are no points awarded for half correct answers.
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Outcome Review
Exam Criteria: The exam consists of two parts. Requires 80% on both exams to meet requirements. Mixology (Day 4): 100% max scoring on exam Glass Examination: Bartenders will be graded in glass names used to mix 9 drinks on the mixology examination. Each glass will be worth 1 point. The total score for this portion is 10 points. Mixology Examination: Bartenders will mix 9 drinks correctly with the right measurements of alcohol to drink mix amounts.

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Recommendations
The outcome of this course has developed bartenders with have the general understanding of mixology basics. The drinks utilized in this course are the most commonly ordered drinks based on the island survey. Recommendation for further courses:
Longer course period Prepping advanced drinks Bar intern program

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References
Determining instructional goals and learning objectives. (n.d.). Retrieved from http://ofd.ncsu.edu/other-resources/preparing-for-your-course/determining-instructional-goalsand-learning-objectives/ Fenwick, T. J. (2001). New directions for teaching and learning. Manhattan, NY: John Wiley & Sons, Inc.. Five characteristics of learner-centered teaching. (2012, Fall). Faculty Focus, (), 1. Retrieved from http://www.facultyfocus.com/articles/effective-teaching-strategies/fivecharacteristics-of-learner-centered-teaching/ Garrison, C., & Ehringhaus, M. (2007). Formative and summative assessments in the classroom. Retrieved from http://www.amle.org/Publications/WebExclusive/Assessment/tabid/1120/Default.aspx Learning context is an area which must be addressed. (n.d.). Retrieved from http://www.teachersupport-force.com/learning-context.html Rouda, R. H. (n.d.). Needs assessment the first step. Retrieved from http://alumnus.caltech.edu/~rouda/T2_NA.html

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Template End
You have completed the three parts of the instructional plan assignment. To complete your Week Six assignment be sure to submit your entire template reflecting sections I, II, III, and the Reference slide. To finalize your instructional plan, remember to remove slides 2, 3, 10, and 16. Your final presentation should only reflect the three sections of your instructional plan. All instructions within this template should be removed. Note: Students must upload the final completed Instructional Plan (Parts I, II, and III) to their personal Presentation Portfolio in TaskStream. (This is required.)

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