6349 Lillian Way, San Jose Ca.

95120

408.717.0006 ashleywal@msn.com

!shley Wal"e#
S$mma#y o% &$ali%ica'ions
A reliable, highly motivated, and self-directed team player with a history of implementing successful sales and recruiting strategies, at all levels of an organization. Proven ability to positively contribute in a fastpaced constantly changing work environment.

(#o%essional )*+e#ience ,amo$s -a''#ess .nc. /- o% Com+any Sales an0 1+e#a'ions

201022013

Recruited, hired, coached and retained an engaged team of store managers and sales associates, through demonstrating initiative and leading by example anaged companies sales staff, including coaching teams to reduce lost customers and improve customer satisfaction !uccessful track record in achievement of business "P#s $stablished business pro%ections and forecasts, and delivered to target anaged employee utilization, gross margin, revenue, cost, payroll, and attrition &ostered a customer-centric environment through team management and motivation Provide a welcoming environment to customers through effective facility, labor, and vendor management aintained customer retention, through proper escalation management #dentify and celebrate operational successes, as well as develop and implement plans to address opportunities 'elivered company ob%ective setting through proper communicate with employees, colleagues and customers. (andled all large )*) orders personally. +recruited several large volume accounts, -versee and manage shipping.receiving and delivery scheduling

3CC Sola# 4Comme#cial an0 .n0$s'#ial5 !cco$n' )*ec$'i6e

200922010

Responsible for complete territory management, prospecting, deal origination, client relationship management, and contract negation /rew territory 012 in 3 months

432 pipeline fill rate through independent prospecting /old club +top sales rep+s,, member for 5 consecutive 6uarters 7112 deliver of revenue targets

Slee+ '#ain .nc., Sac#amen'o, C! -on'e#ey 3ay 7is'#ic' Sales -ana8e#

200322009 200622009

$nsured all stores we maintained to company standards. 8onducted store audits. Responsible for the development of management and sales team. ember of strategy team !econd level escalation management +severe and.or complicated customer service issues, Aided in the implementation and teaching of the 9arry :ilson ;)e it; program to entire company Aided in the creation and implementation of an advanced sales coaching tool for entire company #nitiated adult learning program to educate proper way to conduct sales meeting <ook part in community relations for new store openings

Sales '#ainin8 an0 #ec#$i'in8 mana8e#

200422006

8ontacted and pre-screened all applicants searching for a sales position. 8onducted all first and second interviews with applicants. Ran sales and product training classes for *= to 5= new hires per class. Ran back on track and manager training classes for the bay area. Aided in the development of advanced sales training program for existing employees. 8reated and implemented daily and weekly goal tracking logs for entire company.

S'o#e -ana8e#

200322004

#mplemented consultative sales approach to account for individual costumer needs Responsible for store and personal sales goals <rained all new hires and current sales associates in my store in sales and customer service 9ead store from >71 out of 7* stores to number >* in the district in 5 months ?olunteered with the training dept. to help train new hires and develop further training tools

Sales !ssocia'e

200322003

Responsible for sales and customer relations $xceeded every week@s sales goal for 3 straight months (elped in training all new hires in the store on sales techni6ues and proper customer service

)0$ca'ion
Professional consultative sales training 'e Anza 8ommunity 8ollege 9eland (igh !chool $xcel and :ord proficient