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Date !""#$%"$%" Revised version Draft Description Author Liu &iantang 'iong (hirong and
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Contents
Cha!ter " DWDM Troubleshooting Data Feedback Guide########################################################$ %-% Coverage------------------------------------------------------------------------------------------------------------------------- ) %-! b3ective------------------------------------------------------------------------------------------------------------------------- ) %-* Describing Troubleshooting 1rocess-------------------------------------------------------------------------------) %-# 4asic Data 5e6uired------------------------------------------------------------------------------------------------------- ) %-) Data Collection 7 Feedback Guide of DWDM 1roducts in #-" 1latfor0--------------------------8 %-8 Data Collection 7 Feedback Guide of DWDM 1roducts in )-" 1latfor0--------------------------9
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%e&word' Troubleshooting Data Feedback Guide of DWDM (u))ar&' Troubleshooting Data Feedback Guide of DWDM Abbre iation list' .oneReference list' .one-
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.M( version
! 1roble0 Descri/tion %- 4asic infor0ation of the site ,here the /roble0 has occurred is re6uiredThe infor0ation includes delivery and co00issioning ti0e of e6ui/0entA the net,orking 0odeA o/tical fiber connection relationshi/A the entire net,ork data tableA a0/lifier configuration diagra0A ,avelength distribution tableA .M( distribution etc- :Bdd attach0ents if necessary; !- Descri/tion of the net,ork state before the /roble0A e-g- ,hether the net,ork has been reconstructedA the configuration has been 0odifiedA or other o/erations have been /erfor0ed: *- Detailed descri/tion at the 0o0ent ,hen /roble0 occursA including fault /heno0enonA alar0sA /erfor0ancesA effects on the servicesA a//lication environ0entA as ,ell as other abnor0al conditions: #- Descri/tion of o/erations done and /heno0enon after the /roble0: )- 5esult: * Troubleshooting +istory 5ecords If the sa0e /roble0 has handled beforeA /lease fill in the table belo,Date<Ti0e +andler +andling state 5esult
# Bu=iliary Infor0ation
%;
.et,ork diagra0
!; Whole net,ork data tableA o/tical fiber connection diagra0A a0/lifier configuration diagra0 and ,avelength distribution table *; (oft,are versionsA including host versionA .M( soft,are and board soft,are versions- If necessaryA /lease s/ecify the version date#; ); 8; C; 2;
+ard,are versionsA such as board ty/e and o/tical 0odule ty/e nsite feedback data .avigator o/eration log .M( o/eration log ther su//le0entary 0aterials
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(!ecifications in filling 1. &. .. In Problem Description ! points "rom 1 to # can be integrated together according to actual needs. $owe%er! it must co%er all the contents. When describing the problem! please "ollow 'W1$1( principle! i.e. W$O! W$EN! W$E(E! W$)*! $OW! and (E+,-*. In the attachment! please make emphasis upon di""erent problems.
.ote: For a /ro0/tA correct and effective handling of the /roble0A /lease fill in the nonconfor0ance re/ort carefully- (o0eti0esA /artial high efficiency cannot bring an overall high efficiencyD /tical .et,ork Technical (u//ort De/art0ent !""#$%"$%"
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"#0 1b2ecti e
(o0eti0esA due to so0e reasonsA such as the /roble0 is not clearly describedA data has not collected in ti0eA returned data is not detailedA or there is no onsite analysisA the /roble0 can be lostA or it cannot be handled or located in ti0e- In order to avoid these kinds of issuesA this guide 0anual intends to give onsite engineers instructions on ho, to feed back data of /roble0sWhat you have to kee/ in 0ind isA avoid looking at the /roble0 fro0 your /ersonal /oint of vie,A and only feed back the data that you think is useful1roble0s on the net,ork are co0/licatedF 0oreoverA it is not /ossible for every /erson to have a thorough understanding of each e6ui/0ent- ThereforeA onsite engineers 0ust collect detailed data and feed back the0-
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Whole net,ork data tableA o/tical fiber connection diagra0A a0/lifier configuration diagra0 and ,avelength distribution table (oft,are versionsA including host versionA .M soft,are and board soft,are versions- If necessaryA /lease s/ecify the version date+ard,are versionsA such as board ty/e and o/tical 0odule ty/e.avigator o/eration log
Word definitions: "# &. *nd6to6end o!tical channel 7 the o!tical channel and e+ui!)ent fro) the ser ice source to the ser ice sink# Multiple/ section optical channel 0 optical channel and e1uipment between two O*Ms! or between an O*M and an O)DM. *here e/ists a relationship o" ser%ice transmitting and recei%ing between two O*Ms 2or between O*M and O)DM3. 4or e/ample! in )5O*M065 O-)075O*M network! the multiple/ section means optical channels and e1uipment between station ) and station 6.
:# Re+uired Drawings
5e6uired dra,ings include: net,ork diagra0A data table of the entire net,orkA o/tical fiber connection diagra0A a0/lifier configuration diagra0A and ,avelength distribution tableBll the dra,ings listed above are re6uired- If any of the0 is not availableA /lease give a ,ritten illustration- If the fiber connection diagra0 is availableA neither the a0/lifier configuration diagra0 nor the ,avelength distribution table is re6uired-
<<Guery logical boards of the .@<< <<Guery /hysical boards of the .@<< <<Guery the host version running in the 0e0ory<<
:/er$get$hisdata:"A"A/erallA%)0F :/er$get$hisdata:"A"A/erallA!#hF
:c0$get$gate,ayF <<Guery the gate,ay<< :c0$get$sub0askF <<Guery the subnet 0ask<< :c0$get$subnetF <<Guery the subnet<< :c0$get$lanrouteF <<Guery the currently e=isting @thernet route<< :c0$get$eccstateF <<Guery the @CC s,itch state<< :c0$get$lanconinfoF <<Guery the co00unication state of the @thernet /ort<< :c0$get$dcc0odeF <<Guery the DCC byte 0ode in the syste0 control board<< 5outer connection dra,ingsA .M( dra,ings and +U4 connection state of each station are re6uiredStation name ) 6 HU connection state Each O*M uses one $,6. *here is no connection between two hubs. NM+ station8 *here are two O*Ms! each o" them is connected to the $,6 at the NM through network cables. Remar!s +ample table
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<<The third tele/hone nu0ber<< <<The length of the tele/hone nu0ber<< <<The length of the subnet nu0ber<< <<Conference call nu0ber<<
belo, to collect the entire net,ork data in #-" /latfor0:alc$get$/ara:id=F <<Guery BLC configuration /ara0eters- id= is the serial nu0ber of BLC linkA and it is ranging fro0 % to !))A << :alc$get$/ass/ara:id=F <<Guery above<< (C board used for /assthrough /rotocol bytes- id= is the sa0e as
:alc$get$std/o,er:id=A,avenu0F <<Guery W4B standard out/ut /o,er of a certain nu0ber of ,aves- ,avenu0 is the nu0ber of ,aves:db0s$6uery:Ialc-dbfIA0dbF <<Guery contents in BLC database<< :db0s$6uery:Ialc-dbfIAdrdbF <<Guery contents in BLC database<< :db0s$6uery:Ialc-dbfIAfdb"F <<Guery contents in BLC database<< :db0s$6uery:Ialc-dbfIAfdb%F <<Guery contents in BLC database<<
:# Re+uired Drawings
5e6uired dra,ings include: net,ork diagra0A data table of the entire net,orkA o/tical fiber connection diagra0A a0/lifier configuration diagra0A and ,avelength distribution tableBll the dra,ings listed above are re6uired- If any of the0 is not availableA /lease give a ,ritten illustration- If the fiber connection diagra0 is availableA neither the a0/lifier configuration diagra0 nor the ,avelength distribution table is re6uired-
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<<Guery the co00unication state of the @thernet /ort<< <<Guery ,hether auto e=tend @CC is allo,ed<< <<Guery ,hether 0anually e=tended @CC is set<< <<Guery ,hether an access to the @thernet is available<< <<Guery @CC route<<
<<Guery MCC channel infor0ation- The /ara0eter is MCC channel nu0ber :(C@ board does not su//ort this co00and; :c0$get$chanerror:/athF <<Guery error 0essages of MCC channel- The /ara0eter is MCC channel nu0ber :(C@ board does not su//ort this co00and;<< :c0$get$0acconF :c0$get$0a=distF :c0$get$fiber/ort:bidA/ortF <<Guery the o/tical board and the o/tical interface stateA as ,ell as DCC rate :+ost version )-"2-"!-%" or above su//orts this co00and;<< 5oute connection dra,ingsA .M( dra,ings and +U4 connection state of each station are re6uired(tation na0e B 4 +U4 connection state @ach TM uses one +U4- There is no connection bet,een t,o hubs.M( stationF There are t,o TMsA each of the0 is connected to the +U4 at the .M through net,ork cables5e0arks (a0/le table
<<Guery @CC connection at MBC layer<< << Guery the 0a=i0u0 route distance<<
:cfg$get$0eetlineused:CF <<Guery the o/tical interfaces used by the conference call<< :cfg$get$re6ti0e:CF :cfg$get$subnetlen:CF <<Guery the call ,aiting ti0e<< <<Guery the length of the subnet nu0ber <<
:cfg$get$subnetnu0:CF <<Guery the subnet nu0ber<< :cfg$get$/honestat:CAtelsrF <<Guery the /hone state- +ere telsr is the serial nu0ber of order ,ire- If it is %A that is the /hone in the first line<<
:cfg$get$/erdata:bidAgeallAgr/allF <<Guery the /erfor0ance data of the @thernet /ort- +ost version )-"2-"!-%" or above su//orts this co00and-<< :cfg$get$hisrec:bidAgeallA+isty/eAgr/allAInde=A%"F <<Guery 0ass @thernet history records- +ost version )-"2-"!-%" or above su//orts this co00and<< :cfg$get$histab/ara:bidAgeallA/rdallF <<Guery configuration /ara0eters of the @thernet history control table- +ost version )-"2-"!-%" or above su//orts this co00and<< histy/e: *"sA *"0 and /rdvar inde=: %H)"
:o/s$get$o//ssdflag:"F <<Guery the signal degradation enabling flag of %L% o/tical ,avelength /rotection grou/-<< :o/s$get$o//ssdcond:"F <<Guery the signal degradation triggering conditions of %L% o/tical ,avelength /rotection grou/-<< :o/s$get$o//sbd0a/:"F <<Guery the board 0a//ing relationshi/ of %L% o/tical ,avelength /rotection grou/-<< :o/s$get$o//ss,itch:"F <<Guery the s,itching state of %L% o/tical ,avelength /rotection grou/:o/s$get$o//sre/stateF <<Guery ,hether the flag of s,itching state transition event re/orting of %L% o/tical ,avelength /rotection grou/ is enabled-<< :o/s$get$o//sevtlog:"F <<Guery %L% o/tical ,avelength s,itching history-<<
:alc$get$/,rabrth:"F <<Guery the abnor0al /o,er detection threshold of the link- +ost version )-"2-"!-%" or above su//orts this co00and-<< :alc$get$eventrecoF :alc$get$autore/:"F receiving-<<
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<<Guery BLC event records-<< <<Guery the auto re/orting of BLC /rotocol fra0e
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:alc$get$teststate:"F :alc$get$testfra0e:"F
<<Guery the test state of BLC /rotocol channel-<< <<Guery the test fra0e of BLC /rotocol channel-<<
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