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McKinney, TX 75070

Monica L. Hall

Home: 972-369-7260 Cell: 469-219-9787 mlanette@swbell.net

PROFILE
Human Resources Manager with extensive experience in a retail sales business environment. Possess a strong background in talent acquisition, talent and succession planning, employee relations, and driving profitability. Works effectively with executive management and employees at all levels of the organization. Strong interpersonal skills with the ability to communicate effectively while building and maintaining relationships in a positive working environment.

PROFESSIONAL EXPERIENCE
Target Corporation, Minneapolis, MN 1998- 2013 Target Corporation is an upscale discount retailer headquartered in Minneapolis, Minnesota. Target Corporation earned total revenues of $72B in 2013 and operates 1793 stores in the U.S., 124 stores in Canada and 37 Distribution Centers across the nation. It employs 361,000 team members worldwide. Sr. Group (Regional) Human Resources Manager, Target Stores - Dallas, TX 2005-2013 Reports to the R300 Corporate Director of HR. Manage Human Resource functions for a multi-location $3.0 Billion Market with over 15,000 employees. Responsible for leading all human resources disciplines to strategically align with Targets corporate values and business priorities. Accomplishments: Led and oversaw all Human Resources functions for 83 stores across TX, OK, MO and NM, delivering over $3.3B in sales Chief HR Advisor for the Group Director (most senior leader), 5 Senior Group Leaders and 8 District Managers in a cross functional retail sales business infrastructure Implemented and executed successful Group (Regional) level talent and succession planning strategies consistently. Recognized in 2012 for producing and enterprising talent. Promoting 1 Stores Director to HQ VP of Transportation, 1 District Manager to Distribution GM, 1 Store Manager to Regional Pharmacy Manager, 2 Store Manager to District Manager, 14 Assistants to Store Manager, 3 Assistants to District Leaders, 1 District Leader to Regional Investigations Manager Solicited by the EVP of Stores and the SVP of HR to negotiate complex employee relations issues outside my region effectively mitigating risk for the organization. Recognized by Employee Relations Counsel for management of complex ER and litigious claims Effectively led teams through change as substantiated by 24 successful new Target Stores openings and 4 store closure/relocations/re-openings between 2005-2012 Led a consistent culture of financial accountability as evidence in exceeding hourly and salaried payroll expense plan by $1.5M, achieving HR departmental budget by $51.8K and HR Program Operations budgets by $118K in 2012 Exceeded employee retention expectations for both exempt and non-exempt employees along with diversity retention goals. Improved diverse retention by 42% Provided consistently effective HR Team leadership as affirmed by 360 Upward Feedback results Team Engagement, 93%; Intent to Stay with the Organization, 100% both on a 100% rating scale Managed a team of six Human Resources Business Partner, Target Stores- Dallas, TX 2003- 2005 Reported to the Group Human Resources Manager. Led District level Human Resources functions for 36 Target stores supporting approximately 6,000 employees. Responsible for recruiting exempt and non-exempt employees. Assist in the development of compensation strategies, talent plans and managing employee relations activities. Accomplishments: Promoted to a four-district territory spanning 7 unique markets (El Paso, TX, Dallas Metro Market, East and West Texas, Oklahoma and Alabama) Led teams through complex employee relations issues. Implemented a plan resulting in the successful defense of two class action lawsuits and numerous EEOC charge dismissals

Monica L. Hall

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Enhanced recruiting and development initiatives in my districts resulting in numerous high-potential assistant managers being promoted to Store Manager positions Executive of Human Resources, Target Stores- Plano, TX 2000-2003 Reported to Store Manager. Responsible for Human Resources functions for all non-exempt employees within a single store. Focused on hiring, training and conducting new employee orientations. Developed an inclusive work environment supporting the companys objective of being a preferred employer in the retail industry. Successfully opened the West Plano Super Target store. Hired, on-boarded and trained 350 new employees; 1 of the first 4 Super Targets that opened simultaneously in Dallas-Fort Worth in 2000 Effectively managed the Human Resources department within the store directly supervising 1 nonexempt department manager and 8 non-exempt full and part-time employees Recognized for new store opening program execution, new store employee retention and hourly team engagement results Supported the store in exceeding new store opening budget demonstrating sound fiscal accountability Executive of Human Resources, Target Stores- Allen, TX 1999-2000

Successfully staffed and opened the Allen Target store in 1999 hiring, training and orientating over 200 new employees Effectively managed the Human Resources department within the store directly supervising 6 nonexempt full and part-time employees Recognized for new store hiring success in designated hard-to-hire area, filling all openings timely Supported the store in achieving new store opening budget demonstrating sound fiscal accountability Executive of Human Resources, Target Stores- Carrollton, TX 1998-1999

Successfully planned and executed staffing, development and team retention focuses for the store Led team through significant corporate structure change without incident to position the store to meet new company expectations Recognized by District Manager as Rookie Human Resources Manager of the Year Texas Department of Human Services, Austin, TX 1990-1998 Held various positions via three promotions within the Harrison County Office in Marshall, TX to my last role as Eligibility Specialist III (Case Worker Supervisor) Wal-Mart Stores, Inc., Bentonville, AR 1987-1990 Held various positions via numerous promotions from part-time cashier to Customer Service Manager

EDUCATION
EAST TEXAS BAPTIST UNIVERSITY, Marshall, TX Bachelor of Business Administration, 1990 TYLER JUNIOR COLLEGE, Tyler, TX Associate of Applied Sciences Business Administration, 1987

PROFESSIONAL AND AFFILIFATIONS ALPHA KAPPA ALPHA SORORITY, INC. Member Since 1990
SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM) Member Since 2013