SM QL1060n e Ver2

P-touch
SERVICE MANUAL
MODEL: QL-1060N
PREFACE
This publication is a service manual covering the specifications, theory of operation, disassembly/reassembly procedure, and troubleshooting the Brother QL-1060N. It is intended for service personnel and other concerned persons to accurately and quickly provide after-sale service for our QL-1060N. To perform appropriate maintenance so that the machine is always in best condition for the customer, the service personnel must adequately understand and apply this manual. This manual is made up of four chapters and appendices. CHAPTER I CHAPTER II CHAPTER III CHAPTER IV APPENDIX 1. SPECIFICATIONS THEORY OF OPERATION DISASSEMBLY AND REASSEMBLY TROUBLESHOOTING AND ERROR MESSAGE MAINTENANCE SOFTWARE OPERATION
Copyright Brother 2007 All rights reserved. No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice.
CONTENTS
CHAPTER I SPECIFICATIONS .......................................................................... I-1
1.1 MECHANICAL SPECIFICATIONS ........................................................................... I-1 1.1.1 1.1.2 1.1.3 1.1.4 1.1.5 1.1.6 1.1.7 1.2 External Appearance ......................................................................................... I-1 Keyboard............................................................................................................ I-1 Display ............................................................................................................... I-1 Printing Mechanism ........................................................................................... I-2 Thermal Tape..................................................................................................... I-2 Cutter ................................................................................................................. I-3 PC Interface ....................................................................................................... I-3
ELECTRONICS SPECIFICATIONS ......................................................................... I-3 1.2.1 Power Supply..................................................................................................... I-3
CHAPTER II THEORY OF OPERATION ............................................................ II-1

2.1 OUTLINE OF MECHANISMS ................................................................................... II-1 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.2 Print Mechanism ................................................................................................ II-1 Press Contact and Release Mechanism of Thermal Head ............................... II-2 Tape Feed Mechanism ...................................................................................... II-3 Automatic Tape Full Cutter Mechanism ............................................................ II-4 Cover Open (Cover Lock) Sensor ..................................................................... II-5
OUTLINE OF CONTROL ELECTRONICS ............................................................... II-6 2.2.1 2.2.2 2.2.3 2.2.4 2.2.5 2.2.6 2.2.7 Main PCB ........................................................................................................... II-6 Media Position Detect Sensor PCB (Tape Sensor)........................................... II-6 Key, LED PCB (SB PCB)................................................................................... II-7 Cutter Home Position Sensor ............................................................................ II-7 Media Feed Motor (Tape Feed Motor) .............................................................. II-7 Full Cutter Motor ................................................................................................ II-7 Thermal Head .................................................................................................... II-7
2.3
MAIN PCB ................................................................................................................. II-8 2.3.1 [1] Logic Components ............................................................................................. II-10 CPU ................................................................................................................ II-10 i
[2] [3] [4] 2.3.2 2.3.3 2.3.4 2.3.5 2.3.6 2.3.7 2.3.8 2.3.9
Flash ROM...................................................................................................... II-10 SDRAM ........................................................................................................... II-10 EEPROM ........................................................................................................ II-10 Key, LED Circuit................................................................................................. II-11 Head and Motor Power Supply ON/OFF Circuit................................................ II-12 Full Cutter Motor Driver Circuit and Media Feed Motor Driver Circuit............... II-13 Media Type Sensor Circuit, Media Position Detect Sensor Circuit and Cover Open Sensor Circuit ........................................................................ II-14 Head Temperature Detect Circuit ...................................................................... II-18 Cutter Home Position Sensor Circuit ................................................................. II-18 Reset Circuit ...................................................................................................... II-18 USB Interface Circuit ......................................................................................... II-19
2.3.10 RS232C Interface Circuit ................................................................................... II-19 2.3.11 LAN Interface Circuit.......................................................................................... II-20
CHAPTER III DISASSEMBLY AND REASSEMBLY.......................................... III-1

3.1 3.2 3.3 3.4 SAFETY PRECAUTIONS ......................................................................................... III-1 TIGHTNING TORQUE LISTS................................................................................... III-2 LUBRICATION POINTS LIST................................................................................... III-3 DISASSEMBLY PROCEDURE................................................................................. III-5 [1] [2] [3] [4] [5] [6] [7] [8] 3.5 Removing the Top Cover ASSY and Thermal Tape ...................................... III-5 Disassembling the Top Cover ASSY.............................................................. III-7 Removing the Upper Cover ASSY ................................................................. III-9 Removing the Power Supply PCB and Main PCB.......................................... III-12 Removing the Front Cover, Panel Cover and Front Side Cover .................... III-17 Removing the Cutter Unit ASSY and Mecha ASSY ....................................... III-19 Disassembling the Panel Cover ..................................................................... III-20 Disassembling the Mecha ASSY.................................................................... III-21
REASSEMBLING PROCEDURE.............................................................................. III-27 [1] [2] [3] [4] Reassembling the Mecha ASSY .................................................................... III-27 Installing the Panel Cover............................................................................... III-34 Installing the Mecha ASSY and Cutter unit ASSY.......................................... III-35 Installing the Front Side Cover, Panel Cover and Front Cover ...................... III-38 ii
[5] [6] [7] [8] [9]
Installing the Upper Cover ASSY.................................................................... III-41 Installing the Power Supply PCB and Main PCB............................................ III-43 Reassembling the Top Cover ASSY .............................................................. III-48 Installing the Top Cover ASSY and Thermal Tape ........................................ III-50 Demonstration Print and Final Check............................................................. III-52
CHAPTER IV TROUBLESHOOTING AND ERROR MESSAGE ........................ IV-1

4.1 4.2 4.3 4.4 PRECAUTIONS ........................................................................................................ IV-1 AFTER REPAIRING.................................................................................................. IV-1 ERROR MESSAGE .................................................................................................. IV-2 TROUBLESHOOTING FLOWS ................................................................................ IV-3 [1] [2] [3] [4] [5] [6] [7] [8] [9] Printing is performed with specific dots omitted ............................................. IV-3 The tape is not detected correctly .................................................................. IV-4 LED does not turn on...................................................................................... IV-5 No printing is performed ................................................................................. IV-6 The USB interface malfunction ....................................................................... IV-7 The RS232C interface malfunction................................................................. IV-8 The Ethernet interface malfunction................................................................. IV-9 The tape is not cut .......................................................................................... IV-10 The tape is not fed correctly ........................................................................... IV-11
[ 10 ] The tape is fed, but the error message appears shortly................................. IV-12
APPENDIX 1 MAINTENANCE SOFTWARE OPERATION ................................ 1

APPENDIX 1.1 APPENDIX 1.2 APPENDIX 1.3 Role and Use Procedure of the Reset Software Tool (QL1060NtstReset.exe) .......................................................................... 2 Setting and Use Procedures of the Maintenance Software Tool (QL1060NtstSE.exe) ............................................................................... 3 Role and Use Procedure of the VR Adjustment Tool (QL1060NtstVRAdjust.exe)..................................................................... 24
iii
CHAPTER I SPECIFICATIONS
1.1
1.1.1
MECHANICAL SPECIFICATIONS
External Appearance [1] [2] Dimensions (W x D x H) Weight
147.5mm
170mm x 222mm x 147.5mm Approx. 1.7kg (Machine proper only)

170mm
Fig. 1.1-1 External Appearance
1.1.2
Keyboard [1] [2] Number of function keys Key arrangement 3 See Fig. 1.1-2.
LED lamp POWER button CUT button
FEED button
Fig. 1.1-2 Key Arrangement
1.1.3
Display [1] Display type LED 1 (ON/OFF: Green On/Off, Error: Red blinking Cover open: Yellow On/Off, Cooling: Yellow blinking)
I- 1
222mm
1.1.4
Printing Mechanism [1] Print method Direct thermal printing with thermal head Printing on thermal paper tape, and printing on thermal paper and thermal plastic tape (with fixed head and tape feeding) 110mm/sec Thick film thermal head 1296 dots by one row 0.0847mm (Height) x 0.13mm (Width) 300 dpi
[2] [3]
Highest printing speed Print head Type Size of heating element Resolution
1.1.5
Thermal Tape [1] [2] Tape Roll type (Die cut and free length)
Type and size of die cut tape Type of tape P29 x 90BW P38 x 90BW P62 x 29BW P62 x 100BW P17 x 54BW P17 x 87BW M58DBW P23 x 23BW P12DBW P24DBW P29BW P62BW M29BW M62BW M62BY M62BC P12BW P102 x 51BW P102 x 152BW P102BW P50BW 102 x 51mm 102 x 152mm 23mm x 23mm Label size (W X H) 29mm x 90mm 38mm x 90mm 62mm x 29mm 62mm x 100mm 17mm x 54mm 17mm x 87mm Roll overall width 32.0mm 42.0mm 66.0mm 66.0mm 19.0mm 19.0mm 66.0mm 32.0mm 19.0mm 32.0mm 32.0mm 66.0mm 32.0mm 66.0mm 66.0mm 66.0mm 32.0mm 105.6mm 105.6mm 105.6mm 54.0mm
I- 2
1.1.6
Cutter [1] Tape cutting Automatic cut (Cutter unit is user unexchangeable component)
1.1.7
PC Interface [1] Method Standard USB Standard Ver.2.0 Full speed (12Mbps) RS232C Ethernet 10BASE-T/ 100BASE-TX Microsoft Windows 2000 Professional Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows VISTA
[2]
Supported OS
1.2
1.2.1
ELECTORONICS SPECIFICATIONS
Power Supply Integral switching power supply U.S.A. / Canada: 120V AC 60Hz Europe: 220V - 240V AC 50/60Hz Japan: 100V AC 50/60Hz
I- 3
CHAPTER II THEORY OF OPERATION

2.1
2.1.1
OUTLINE OF MECHANISMS
Print Mechanism Structure of Thermal Head This machine adopts direct thermal printing system. The thermal head consists of 1296 pieces of heating elements arrayed in vertical single row as shown in the Fig. 2.1-1. The dimension of each heating element is vertical length 0.0847(0.0847mm pitch) x horizontal width 0.13mm.
Pitch 0.0847mm
0.13mm
Fig. 2.1-1 Heating Elements of Thermal Head
Printing Process A thermal tape is pressed against the thermal head in the printing process by the force comes from a nip between the cylindrical rubber platen and the thermal head. At this timing, voltage is applied selectively to 1296 pieces of heating elements arrayed on the thermal head. By this voltage application, the heating elements generate heat and the thermal tape develops dots by itself at heat sensing points. After application of voltage the thermal tape is fed to the next printing position by the platen (0.0847mm). This printing cycle is repeated and characters and geometries are printed on the tape. One time travel distance (0.0847mm) is shorter than the width of a heating element (0.13mm), so that continuous printing cycle can print characters and geometries on a tape by developing dots with no gap.
II- 1
2.1.2
Press Contact and Release Mechanism of Thermal Head The head ASSY is pressed firmly against the platen by the force of spring. When the release levers L and R are pulled upwards, they are unlocked so that the platen and top cover are released. The tape can be loaded into the machine in this status. If the head ASSY is pressed against the platen, close the top cover.
Head ASSY Top cover ASSY
Platen
Head spring
Sub plate
Release lever L, R
Release lever L
Platen
Release lever R
Fig. 2.1-2 Press Contact and Release Mechanism of Thermal Head
II- 2
2.1.3
Tape Feed Mechanism When the tape is fed, the tape is pressed against the thermal head, which is nipped between the platen and the thermal head. Here, the tape feed motor (step motor) rotates, of which drive power is transmitted via the gear train to the platen gear and the platen, and consequently the platen can feed the tape.
Thermal tape
Platen
Double gear B
Double gear C
Feed motor ASSY Double gear A
Fig. 2.1-3 Tape Feed Mechanism
II- 3
2.1.4
Automatic Tape Full Cutter Mechanism The automatic tape full cutter mechanism moves the moving cutter blade up and down to the direction of the fixed cutter blade to cut the tape on the feeding pass. The cam is rotated once so that the moving cutter blade moves up and down and cuts a medium. The cutter motor rotates from the position where the cutter home position sensor is ON, and the gear of the cam is rotated through the cutter worm gear. When the cam is rotated once, the cutter motor stops and stays again at the position where the cutter home position sensor is ON. This mechanism provides the mechanism to reverse the driving system, which is used in case that the tape or the like is jammed between the blades. (For the details, refer to CHAPTER IV TROUBLESHOOTING & ERROR MESSEAGE.) When the driving system is reversed, the cutter motor stops and stays again at the position where the cutter home position sensor is ON.
Fixed cutter blade
Moving cutter blade
A view
Cutter motor
Thermal tape
Cut helical gear Cut worm gear Cutter home position sensor
< A view >
Fixed cutter blade
Moving cutter blade
Cutter home position sensor
Cut worm gear
Cut helical gear
Cutter motor
Fig. 2.1-4 Automatic Tape Full Cutter Mechanism
II- 4
2.1.5
Cover Open (Cover Lock) Sensor The cover open (cover lock) sensor R (push switch) is mounted on the SB PCB ASSY. The cover open sensor L is secured on the cutter unit ASSY with the screw. Closing the top cover ASSY, the cover sensor arms R and L push the cover open (cover lock) sensors (R and L) (push switch) and the signal of top cover ASSY close status is output.
Top cover ASSY Rib
Cover sensor arm L Cover open(cover lock) sensor L(push switch)
Rib
Top cover ASSY
Cover sensor arm L Rib
Cover open sensor L
Cutter unit ASSY Cover open sensor R SB PCB ASSY
Cover sensor arm R
Top cover ASSY Rib Cover sensor arm R Cover open(cover lock) Sensor R(push switch) SB PCB ASSY
Fig. 2.1-5 Cover Open (Cover Lock) Sensor
II- 5
2.2
OUTLINE OF CONTROL ELECTRONICS

Fig. 2.2-1 shows the block diagram of the control electronics. consist of the following components. The control electronics
PC
HUB Fan motor unit Serial
USB
LAN
Cutter motor Cutter home position sensor CN5
CN13 CN12 CN14 CN16 CN10 CN11 CN8
CN6 CN7 CN4
Cover open sensor
Key, LED PCB (SB PCB)
Media position detect sensor
Media feed motor
Thermal head
DC8V Power PCB ASSY
Power supply PCB
Fig. 2.2-1 Block Diagram of the Control Electronics
2.2.1
Main PCB This manages all the components. motor drivers etc. This PCB consists of CPU, EEPROM, USB chip and
2.2.2
Media Position Detect Sensor PCB (Tape Sensor) This sensor PCB detects the printing start position for the die cut label, and checks existence of the zebra pattern for the free length label, using reflection type photo sensor.
II- 6
2.2.3
Key, LED PCB (SB PCB) This is the PCB equipped with ON/OFF button, FEED button, CUT button, cover open sensor and LED lamp.
2.2.4
Cutter Home Position Sensor This sensor detects existence of the cutter at its home position.
2.2.5
Media Feed Motor (Tape Feed Motor) The media feed motor supplies the drive power to feed media. which drive voltage is VH (25V). This motor is step motor of
2.2.6
Full Cutter Motor The cutter motor supplied the drive power to cut media. drive voltage is VH (25V). This motor is a DC motor of which
2.2.7
Thermal Head Thermal head is thick film and drive built-in type thermal head, which consists of1296 dots by one row / 300dpi. The drive voltage is VH (25V).
II- 7
2.3
MAIN PCB
Fig. 2.3-1 and Fig. 2.3-2 show the block diagram of the main PCB. The main PCB consists of the following components. (1) CPU (Including ROM and RAM) (2) Flash ROM, SDRAM (3) EEPROM (4Kbit) (4) Power supply ON/OFF circuit, FEED button ON/OFF circuit, CUT button ON/OFF circuit, LED ON/OFF circuit (5) Head power supply ON/OFF circuit (6) Full cutter motor driver circuit, and Media feed motor driver circuit (7) Media type sensor circuit, Media position detect sensor circuit, and Cover open sensor circuit (8) Head temperature detect circuit (9) Cutter home position sensor circuit (10) Reset circuit (11) USB interface circuit (12) RS232C interface circuit (13) Ethernet interface circuit
<For 100/120V model>

Oscillator circuit 7.6MHZ Photo sensor for detecting top edge of media
16bit bus
EEPROM (4Kbit) FROM 64Mbit (Max. 64Mbit) SDRAM 128Mbit (Max. 128Mbit) USB IC D12 USB IF LAN IF RS232C IF DC motor for full cut
Media type sensor circuit 6 selector switches
CPU
FEED, CUT button
LAN IC LAN 9115 RS232C IC DC motor Normal/reverse drive circuit Step motor Bipolar constant current drive circuit
850E/MA3 (NEC)
Green LED, Red LED
Cover open sensor
Power supply ON/OFF button Key PCB Cover left sensor
ROM: 256KB RAM: 16KB
For tape feed driving Thermal head
Thermal head temperature detect circuit +25V power supply voltage detect circuit Lock signal +8V output +2.5V power supply circuit +2.5V output (for CPU power supply) +3.3V output (for logic power supply) +25V output +25V output (for drive power supply)
Fan motor unit
INT
AC power supply
100/120V
Switching power supply
Power supply shunt PCB
+5V output
+3.3V power supply circuit
Fig. 2.3-1 Block Diagram of Main PCB (For 100/120V model)
II- 8
<For 220/230/240V model>

Oscillator circuit 7.6MHZ Photo sensor for detecting top edge of media
16bit bus
EEPROM (4Kbit) FROM 64Mbit (Max. 64Mbit) SDRAM 128Mbit (Max. 128Mbit) USB IC D12 USB IF LAN IF RS232C IF DC motor for full cut
Media type sensor circuit 6 selector switches
CPU
850E/MA3 (NEC)
FEED, CUT button
LAN IC LAN 9115 RS232C IC DC motor Normal/reverse drive circuit Step motor Bipolar constant current drive circuit
Green LED, Red LED
Cover open sensor
For tape feed driving
Power supply ON/OFF button Key PCB Cover left sensor
ROM: 256KB RAM: 16KB
Thermal head Thermal head temperature detect circuit +25V power supply voltage detect circuit +25V output (for drive power supply)
Fan motor unit
INT Lock signal
+25V output
+8V output
ON/OFF current control signal +2.5V power supply circuit +3.3V power supply circuit +5V output +2.5V output (for CPU power supply) +3.3V output (for logic power supply)
AC power supply
220/230/240V
Switching power supply
Power supply shunt PCB
Fig. 2.3-2 Block Diagram of Main PCB (For 220/230/240V model)
II- 9
2.3.1
Logic Components [1] CPU CPU (U12) controls and manages the entire system, which is 32bit microcomputer of NEC brand. [2] Flash ROM One 32M-bit flash ROM is used, where the program, font and downloaded data are stored. [3] SDRAM One 64M-bit SDRAM is used. It is used when the program is executed, and when the received data is stored temporarily. [4] EEPROM One 4Kbit EEPROM (U3) is used. This memory is used for write and storage of baud rate information, Vendor ID code, Product ID code and mechanical information. If the main PCB is replaced, it is needed to write the serial number printed on the EEPROM mounted on the main PCB and the mechanical configuration date. For this operation, refer to APPENDIX 1. MAINTENANCE SOFTWARE OPERATION.
II- 10
2.3.2
Key, LED Circuit - Power supply ON/OFF circuit This circuit detects the state of ON/OFF of the ON/OFF button. Pressing this button in the power supply OFF state (LED OFF), LOW signal is sent to the CPU. Then the CPU starts initializing process and establishes the status of power supply ON (LED ON and ready for date acceptance from PC). Pressing this button in the condition that the status of power supply in ON and the status of ready for date acceptance from PC (LED ON), the CPU starts power OFF process, turns the LED OFF and changes the status into power supply OFF (LED OFF). Pressing this button in the condition that the status of power supply is ON and now going on printing, the CPU stops printing, starts power OFF process after reading and discarding the date sent from PC, and changes the status into power supply OFF (LED OFF).
Fig. 2.3-3 Key, LED Circuit
II- 11
2.3.3
Head and Motor Power Supply ON/OFF Circuit Turning the CPU status of 91pin (VHON) to High, Q2 turns on, VH (25V power supply) turns on and consequently the head and motor is energized. Turning the CPU status of 91pin (VHON) to Low, Q2 turns off, VH (25V power supply) turns off and consequently the head and motor power supply is cut off.
Fig. 2.3-4 Head and Motor Power Supply ON/OFF Circuit
II- 12
2.3.4
Full Cutter Motor Driver Circuit and Media Feed Motor Driver Circuit (1) Full Cutter motor driver circuit The circuit drives the DC motor to cut a medium as described in subsection 2.1.4 Automatic Tape Full Cutter Mechanism. When the CPU receives cut request from the key or software, it confirms that the top cover ASSY is closed, and turns VHON (91 pin) high. Then the CPU controls C_DCF (114 pin) and C_DCR (115 pin) to drive the cutter motor. Media feed motor driver circuit When the CPU receives feed request from the key, it confirms that the top cover ASSY is closed, and turns VHON (91 pin) high. Then the CPU controls SIN1 (27 pin) through SIN6 (20 pin) to drive the media feed motor.
(2)
Fig. 2.3-5 Full Cutter Motor Driver Circuit and Media Feed Motor Driver Circuit
II- 13
2.3.5
Media Type Sensor Circuit, Media Position Detect Sensor Circuit and Cover Open Sensor Circuit (1) Media type sensor circuit The sensor circuit consists of media sensor with six switch systems (CAS1 through CAS6). Loading a tape cassette, some of six switches turn on and the others retain off according to the configuration of its ID code apertures. Clogged ID apertures turn on the corresponding sensor switches. As shown next page, the CPU identifies media type and size from the status of each sensor switch. Fig. 2.3-6 shows the media type sensor circuit.
Fig. 2.3-6 Media Type Sensor Circuit
II- 14
No. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Media type No media (not loaded) Standard Address Large Address Small Address Shipping Multi Purpose File Folder CD/DVD Reserved Reserved Reserved Reserved Square Paper Reserved Not to be used. Not to be used. Not to be used. Round paper Round paper Not to be used. White Paper White Paper Removable White Paper Removable Yellow Paper White Film White Film Yellow Film Clear Film White Paper White Paper Not to be used. Not to be used. Not to be used. Reserved Tape Tape Tape Tape Tape Tape Tape Tape Tape Tape 29mm 62mm 62mm 62mm 29mm 62mm 62mm 62mm 12mm 50mm Label Label Label Label Label Label Label Label Label Label
Size
SW 0 0 1 0 1 0 1 0 1 0 1 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 2 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 3 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 5 -
29mm x 90mm 38mm x 90mm 62mm x 29mm 62mm x 100mm 17mm x 54mm 17mm x 87mm 58mm x 58mm
23mm x 23mm
0 1 0 1 0
12mm Round 24mm Round
1 0 1 0 1 0 1 0 1 0 1 0 1 0 1
II- 15
No. 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63
Media type Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. White Paper White Paper Not to be used. Not to be used. Reserved Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. White Paper Not to be used. Not to be used. Not to be used. Not to be used. Not to be used. Reserved < Sensor parts > Tape 102mm Label Label
Size
SW 0 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 2 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 3 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 5 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
102mm x 51mm 102mm x 152mm
1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1
Identifies from the status of six switches mounted on the machine. No projections on sensor parts side that applies to corresponding sensor switches: 0 Any projections on sensor parts side that apply to corresponding sensor switches: 1
II- 16
(2)
Media position detect sensor circuit When performing printing and FEED motion through the process described in subsection 2.3.4 (2) Media feed motor driver circuit, the CPU reads the sensor value to detect the medium position. The CPU receives the voltage of the media position detect sensor (reflection type photo sensor) sent through CN13 and input it through SENTAN (80 pin). The CPU processes this voltage through AD conversion and inspects the print mark on the back face of media that stays on the sensor position.
Fig. 2.3-7 Media Position Detect Sensor Circuit
(3)
Cover open sensor circuit QL-1060N has the cover open sensor. It identifies open/close of the top cover ASSY from the status of mechanical switch. Opening the top cover ASSY, the contact of cover open sensor on SB PCB opens. The change of status is sent as the signal through CN16 to COVER (34 pin) of the CPU. The CPU detects open/close of the cover from the change of voltage at 19 pin. The CPU stops all performances if detecting cover open during printing, FEED or CUT.
Fig. 2.3-8 Cover Open Sensor Circuit
II- 17
2.3.6
Head Temperature Detect Circuit QL-1060N measures the following temperature. - Head temperature: The CPU determines the ambient temperature of the head from the AD converted voltage value input to TH (78pin) of the CPU via CN11.
Fig. 2.3-9 Head Temperature Detect Circuit
2.3.7
Cutter Home Position Sensor Circuit QL-1060N identifies open/close of the cutter from the status of mechanical switch. Closing the cutter, the cutter home position sensor opens. The change of status is sent as the signal through CN14 to CUTSEN (74 pin) of the CPU. QL-1060N first confirms that the cutter stays on its home position prior to printing. When the cutter returns to the home position, the cutter home position sensor circuit recognizes it and stops the DC motor rotation.
Fig. 2.3-10 Cutter Home Position Sensor Circuit
2.3.8
Reset Circuit QL-1060N receives the electric power from the power supply PCB and output +5V and +3v to the CPU. When the power is supplied, the reset circuit (U13) returns high to reset input pin (66pin) of the CPU when detecting the voltage the +3V voltage line rises over +2.8V. This input releases the reset status of CPU. If the +3V voltage line drop to +2.8V or lower due to any reason during operation, the reset circuits returns Low signal to the CPU and the CPU goes to the reset status.
Fig. 2.3-11 Reset Circuit
II- 18
2.3.9
USB Interface Circuit The CPU of QL-1060N is connected with a PC using the USB cable via U14 and CN1. U14 and CPU (U12) establishes bus connection with 8-bits to send and receive the data.
Fig. 2.3-12 USB Interface Circuit
2.3.10
RS232C Interface Circuit The CPU of QL-1060N is connected with a PC using the RS232C cable via U11 and CN3. U11 and CPU (U12) send and receive the data through the serial port.
Fig. 2.3-13 RS232C Interface Circuit
II- 19
2.3.11
LAN Interface Circuit The CPU of QL-1060N is connected with a PC using the LAN cable via U1 and CN2. U1 and CPU (U12) establishes bus connection with 8-bits to send and receive the data.
Fig. 2.3-14 LAN Interface Circuit
II- 20
CHAPTER III
3.1
DISASSEMBLY AND REASSEMBLY
SAFETY PRECAUTIONS
(1) The disassembly or reassembly work should be carried on a grounded antistatic sheet. Otherwise, the LSIs and electronic parts may be damaged due to the electricity charged in your body. (2) When transporting PCBs, be sure to wrap them in conductive sheets such as aluminum foil. (3) When using soldering irons and other heat-generating tools, take care not to damage the resin parts such as wires, PCBs, and covers. (4) Be careful not to lose small parts such as screws, washers, or other parts removed for parts replacement. (5) Tighten screws according to the torque listed in the next page. (6) Lubricate according to the lubrication points list.
III- 1
3.2
TIGHTNING TORQUE LISTS

Location Chassis L sub ASSY Chassis R sub ASSY Head ASSY Tape feed motor ASSY FG harness ASSY Tape feed motor ASSY Cutter unit ASSY Side panel L Side panel R Front cover Insert guide Upper cover ASSY Mecha ASSY LED guide SB PCB ASSY Main PCB ASSY Main PCB ASSY Ground spring plate Main PCB ASSY FG harness ASSY Power supply PCB DC8V power PCB ASSY Heat skin DC8V Lower plate ASSY Upper cover ASSY Panel cover Front side cover Screw type Screw, bind 2.6 x 4 Screw, bind 2.6 x 4 Screw, bind 3 x 3 Screw, bind 3 x 4 Screw, bind 3 x 4 Screw, bind 3 x 4 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 3 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Taptite, bind B 2.6 x 8 Screw, bind 2.6 x 4 Screw, bind 2.6 x 4 Screw, bind 2.6 x 4 Qty 2 2 2 1 1 2 2 2 2 1 3 2 1 2 2 1 1 2 1 4 2 1 1 Tightening torque Ncm 0.392 0.098 0.392 0.098 0.588 0.098 0.588 0.098 0.588 0.098 0.588 0.098 0.343 0.049 0.343 0.049 0.55 0.049 0.343 0.049 0.343 0.049 0.343 0.049 0.343 0.049 0.343 0.049 0.343 0.049 0.343 0.049 0.343 0.049 0.343 0.049 0.343 0.049 0.343 0.049 0.392 0.098 0.392 0.098 0.392 0.098
III- 2
3.3
LUBRICATION POINTS LIST

* Grease to be used: Grease B (one rice-grain size)
Cut moving pin
Cut worm gear
* Grease to be used: FLOIL BG-1507 (one rice-grain size)
* Grease to be used: Grease B (one rice-grain size) * Grease to be used: Grease B (quarter of a rice-grain size)
Cut press spring
Moving cutter blade * Grease to be used: Grease B (one rice-grain size)
III- 3
Mecha ASSY * Grease to be used: Silicon grease G501 (one rice-grain size) Double gear B
Double gear C
Double gear A
III- 4
3.4
DISASSEMBLY PROCEDURE
[ 1 ] Removing the Top Cover ASSY and Thermal Tape Note: Turn on the power supply with top cover closed and initialize the machine before disassembly. (1) Turn off the power supply. (2) Unplug the AC cord from the outlet. (3) Disconnect the AC cord from the machine.
AC cord
AC cord Power button
Fig. 3.1-1
Removing the Top Cover ASSY and Thermal Tape (1)
(4) Pull up the release levers L and R upwards and open the top cover ASSY. (5) Remove the thermal tape from the machine. 2
Thermal tape
Top cover ASSY
Release lever L
Release lever R
Fig. 3.1-2
III- 5
(6) Push the hooks inwards to release them and remove the back cover from the machine.
Hook
1
Back cover
2
Hook
Fig. 3.1-3
(7) Slide the two top cover shafts inwards to remove them, and remove the top cover ASSY.
Top cover ASSY
Top cover shaft
Fig. 3.1-4
III- 6
[ 2 ] Disassembling the Top Cover ASSY (1) Remove the four screws and remove the side panel L and side panel R.
Hook
Side panel L
Top cover Hook
Side panel R Screws
Screws
Fig. 3.1-5
Disassembling the Top Cover ASSY (1)
III- 7
(2) Remove the two retaining rings from the platen ASSY. (3) Remove platen shaft bearing (A) from the platen ASSY. (4) Remove the left end of the platen ASSY from the top cover. (5) Remove the platen ASSY from the platen gear and platen shaft bearing (B).
Top cover Platen shaft bearing (A)
Retaining ring
Platen ASSY Retaining ring
Platen ASSY
2 3
Top cover Platen ASSY
3
Platen shaft bearing (B) Platen gear
Fig. 3.1-6
Disassembling the Top Cover ASSY (2)
III- 8
[ 3 ] Removing the Upper Cover ASSY (1) Turn the machine upside down. (2) Remove the four screws and remove the lower plate.
Screws Lower plate Screw
Screw
Fig. 3.1-7
Removing the Upper Cover ASSY (1)
(3) Disconnect all connectors from the main PCB.

Main PCB
Fan motor
Tape feed motor ASSY DC8V power PCB ASSY Tape sensor PCB ASSY
Cutter home position sensor Head ASSY
Cover open sensor
Cutter motor ASSY
SB PCB ASSY
Fig. 3.1-8
III- 9
(4) Place the machine the right way up. (5) Remove the three screws and two screws (A) from the upper cover ASSY. (6) Remove the upper cover ASSY from the under cover. Note: The screws (A) are screw, bind B M2.6x4. Other screws are taptite, bind B M2.6x6.
Screws Screws (A)
Upper cover ASSY
Under cover
Fig. 3.1-9
(7) Turn the upper cover ASSY upside down. (8) Remove the filament tape which secures the harness of the tape sensor PCB ASSY.
Upper cover ASSY
Tape sensor PCB ASSY harness
Filament tape
Fig. 3.1-10
III- 10
(9) Remove the one screw and remove the insert guide from the upper cover ASSY. (10) Remove the tape sensor PCB ASSY from the insert guide.
Tape sensor PCB ASSY Insert guide
Upper Cover ASSY
Screw
Fig. 3.1-11
III- 11
[ 4 ] Removing the Power Supply PCB and Main PCB (1) Turn the machine upside down. (2) Remove the one screw and remove the heat sink DC8V. (3) Remove the two screws and remove the power supply PCB and DC8V power PCB ASSY. Note: The power supply PCB and DC8V power PCB ASSY cannot be removed from the machine in this status since the inlet of the power supply PCB is still assembled onto the under cover.
Screws
Heat sink DC8V
Power supply PCB
Screw
DC8V power PCB ASSY
Inlet
Fig. 3.1-12 Removing the Power Supply PCB and Main PCB (1)
(4) Remove the DC8V power PCB ASSY from the power supply PCB. Note: The power supply PCB and DC8V power PCB ASSY are connected each other with the pin. When disassembling the DC8V power PCB ASSY, be careful not to bend the pin.
DC8V power PCB ASSY Pin Power supply PCB
III- 12
(5) Disconnect the power supply harness from the power supply PCB.
Power supply harness
Power supply PCB
(6) Remove the four screws and remove the ground spring plate and FG harness ASSY from the main PCB. (7) Remove the main PCB from the under cover.
Screw Screw Ground spring plate Screw FG harness ASSY Main PCB Screw
Under cover
III- 13
Note: Pay attention to the USB connector, serial connector and LAN connector when removing the main PCB.
2 1
Main PCB USB connector Serial connector LAN connector Under cover
(8) Remove the fan from the under cover.
Fan
Under cover
III- 14
(9) Remove the shield plate ASSY from the under cover.
Shield plate ASSY
Under cover
(10) Release the hooks on both sides of the inlet and pull the inlet to the direction of the arrow as shown in the figure below to remove it. Note: For the hook on the lower side of the inlet, turn the under cover upside down and press the hook from the hole on the under cover.
Under cover
Hook
Inlet
Hole
Hook
Hook
III- 15
(11) Pull the inlet out of the hole of the fan to remove it and remove the power supply PCB from the machine.
Power Supply PCB
Inlet
Under cover
III- 16
[ 5 ] Removing the Front Cover, Panel Cover and Front Side Cover (1) Turn the machine upside down, and remove the two screws of the front cover. (2) Release the hook A of the front cover from the under cover, and release the two hooks B of the front cover from the holes on the cutter unit ASSY to remove the front cover.
Screw Screw Under cover
Hooks B
Front cover
2
Hook A
Front cover
Cutter unit ASSY
Fig. 3.1-21 Removing the Front Cover, Panel Cover and Front Side Cover (1)
(3) Remove the cover sensor arm L from the front cover.
Cover sensor arm L
Front cover
III- 17
(4) Pull the harness out of the hole of the under cover. (5) Remove the one screw and release the pin to remove the panel cover.
Cutter unit ASSY
Harness
2 1
Pin
Hole
3
Under cover Screw
Panel cover Hook
(6) Remove the one screw and release the pin to remove the front side cover.
Cutter unit ASSY
1
Front side cover
Hook Pin Screw Under cover
III- 18
[ 6 ] Removing the Cutter Unit ASSY and Mecha ASSY (1) Take out the harness from the hole of the under cover. (2) Remove the two screws and remove the cutter unit ASSY from the mecha ASSY.
Mecha ASSY Harness
Hole Harness
Under cover
Screws
Cutter unit ASSY
Fig. 3.1-25
Removing the Cutter Unit ASSY and Mecha ASSY (1)
(3) Pull the harnesses out of the under cover. Remove the two screws and remove the mecha ASSY from the under cover while pulling both sides of the under cover outwards.
Screws
Mecha ASSY
Under cover
Fig. 3.1-26
Removing the Cutter Unit ASSY and Mecha ASSY (2)
III- 19
[ 7 ] Disassembling the Panel Cover (1) Remove the two screws and remove the SB PCB ASSY, cover sensor arm R and SB PCB sheet from the panel cover.
Cover sensor arm R Screw Screw
SB PCB ASSY SB PCB sheet
Panel cover
Fig. 3.1-27 Disassembling the Panel Cover (1)
(2) Remove the one screw and remove the LED guide. Remove the power button and feed button.
Screw Power button
LED guide
Feed button
Panel cover
Fig. 3.1-28 Disassembling the Panel Cover (2)
III- 20
[ 8 ] Disassembling the Mecha ASSY (1) Remove the release springs and retaining rings from both sides of the mecha ASSY and remove the release levers L and R.
Release lever L Release spring Retaining ring Mecha ASSY
Release lever R
Release spring
Retaining ring
Fig. 3.1-29
Disassembling the Mecha ASSY (1)
(2) Release the hook to remove the double gear C from the mecha ASSY. (3) Remove the retaining ring E4 to remove the double gear B from the mecha ASSY. (4) Remove the retaining ring E2.5 to remove the double gear A from the mecha ASSY.
Mecha ASSY Double gear B
Retaining ring E4 Hook
Double gear C
Retaining ring E2.5 Double gear A
Fig. 3.1-30
III- 21
(5) Remove the two screws to remove the chassis R sub ASSY. (6) Remove the two screws to remove the chassis L sub ASSY.
Screws
Chassis L sub ASSY
Sub plate
Chassis R sub ASSY
Screws
Fig. 3.1-31
III- 22
(7) Remove the head ASSY.

Head plate
Head ASSY
Sub plate
Note: Be careful not to give impact on the heating element of the thermal head.
Head ASSY
Heating element
Fig. 3.1-32
III- 23
(8) Remove the two screws and remove the head ASSY from the head plate.
Head ASSY
Screw
Head plate
Screw
Fig. 3.1-33
(9) Remove the head cable black and head cable white from the head ASSY. (10) Remove the ferrite core from the head cable black and head cable white.
Ferrite core
Head cable white
Head cable black Head ASSY
Fig. 3.1-34
III- 24
(11) Remove the two head springs from the sub plate.
Head spring
Sub plate
Fig. 3.1-35
(12) Release the pin to remove the platen support from each of the chassis sub ASSYs.
Pin Platen support
Pin
Chassis L sub ASSY
Chassis R sub ASSY
Fig. 3.1-36
III- 25
(13) Remove the two screws and remove the tape feed motor ASSY and FG harness ASSY from the chassis R sub ASSY.
Tape feed motor ASSY
Chassis R sub ASSY Screw
FG harness ASSY
Screw
Fig. 3.1-37
III- 26
3.5
REASSEMBLING PROCEDURE
[ 1 ] Reassembling the Mecha ASSY Note: Be careful not to cut your finger with the edge of the parts. (1) Assemble the tape feed motor ASSY and FG harness ASSY onto the chassis R sub ASSY with the two screws. Note: Pay attention to the direction of the tape feed motor ASSY.
Chassis R sub ASSY Screw
FG harness ASSY
Screw
Fig. 3.2-1
Reassembling the Mecha ASSY (1)
(2) Assemble the chassis R sub ASSY onto the sub plate with the two screws.
Sub plate
Chassis R sub ASSY
Screws
Fig. 3.2-2
III- 27
(3) Push the two head springs into the sub plate.
Head spring
Sub plate
Fig. 3.2-3
III- 28
(4) Connect the head cable black and head cable white with the connectors on the head ASSY. (5) Put the head cable black and head cable white through the ferrite core.
Ferrite core
Head cable white
Head cable black Head ASSY
Note1: Pay attention not to give strong impact on the heating element of a head ASSY when mounting the head ASSY. Note2: Connect each head cable with the connector of the correct color.
* Connect both connectors so that the one inside wire of each harness is red.
Head cable white
Head cable black
Head ASSY Heating element
Fig. 3.2-4
III- 29
(6) Assemble the head ASSY onto the head plate with the two screws.
Head ASSY
Screw
Head plate
Screw
Fig. 3.2-5
(7) Align the head ASSY with the head springs and assemble the head ASSY. Note: Confirm that the head ASSY moves smoothly.
Head ASSY
Head spring
Fig. 3.2-6
III- 30
(8) Put the section B of the head ASSY into the hole A on the chassis L sub ASSY and assemble the chassis L sub ASSY onto the sub plate with the two screws.
Screws Hole A
B Head ASSY
Chassis L sub ASSY
Sub plate
Note: When assembling the chassis L sub ASSY, make sure that there is no gap on the bottom of each chassis sub ASSY.
Gap Gap
Fig. 3.2-7
III- 31
(9) Assemble the double gear A with the retaining ring E2.5. (10) Assemble the double gear B with the retaining ring E4. (11) Assemble the double gear C. Note: Confirm that the hook of the double gear C is securely hooked on.
Chassis R sub ASSY Double gear B
Retaining ring E4
Double gear C
Double gear A
Retaining ring E2.5
Fig. 3.2-8 Reassembling the Mecha ASSY (8)
(12) Assemble the two platen supports.
Pin
Platen support
Pin
Chassis L sub ASSY
Chassis R sub ASSY
Fig. 3.2-9
III- 32
(13) Assemble each of the release levers L and R with the one retaining ring E2.5. (14) Assemble the release springs on both sides. Note: When assembling the release spring, pay attention to its direction.
Release lever L Release spring Retaining ring E2.5
Mecha ASSY
Release lever
Release lever R
Hook Release spring Hook Hook Mecha ASSY Retaining ring E2.5
Release spring
Fig. 3.2-10 Reassembling the Mecha ASSY (10)
III- 33
[ 2 ] Installing the Panel Cover (1) Assemble the LED guide onto the panel cover with the one screw. (2) Assemble the power button and feed button onto the panel cover.
Screw Power button
LED guide
Feed button
Panel cover
Fig. 3.2-11 Installing the Panel Cover (1)
(3) Assemble the SB PCB ASSY, cover sensor arm R and SB PCB sheet onto the panel cover and secure the SB PCB ASSY onto the panel cover with the two screws. Note: Make sure to put the harness of the SB PCB ASSY through the hook of the panel cover.
Cover sensor arm R Screw Screw
SB PCB ASSY SB PCB sheet
Panel cover
Fig. 3.2-12 Installing the Panel Cover (2)
III- 34
[ 3 ] Installing the Mecha ASSY and Cutter unit ASSY (1) Put the two head cables, tape feed motor harness and FG harness ASSY through the two holes on the under cover referring to the figure below.
Hole Hole
Under cover FG harness ASSY
Tape feed motor harness
Head cable
* Put the tape feed motor harness through the ferrite core and wind up the harness once.
Mecha ASSY
Fig. 3.2-13
Installing the Mecha ASSY and Cutter unit ASSY (1)
(2) Align the mecha ASSY with the pins and hooks on the under cover, then assemble the mecha ASSY with the two screws while pulling both sides of the under cover outwards evenly.
Head cable Screws
Mecha ASSY Hook * Be sure that the head cables are not attached onto the hatched portion.
Hook
Under cover
Pins A
Hook
Fig. 3.2-14
III- 35
(3) Put the ferrite cores of the head cables and tape feed motor harness into the place provided on the under cover as shown in the figure below.
Mecha ASSY
Ferrite core
Ferrite core
Head cable
Under cover Tape feed motor harness
Fig. 3.2-15
(4) Bind the harnesses of the cutter unit ASSY with the fastening band. Note: Be sure to bind the harnesses securely so that there is no looseness.
Cutter unit ASSY
Cover left sensor ASSY
Cover left sensor ASSY
Fastening band Cutter motor ASSY
Fastening band Cutter motor ASSY
Fig. 3.2-16
III- 36
(5) Assemble the cutter unit ASSY with the two screws while paying attention to the harnesses inside.
Mecha ASSY
Under cover Cutter unit ASSY
Screws
Fig. 3.2-17
(6) Put each of the harnesses of the cutter unit ASSY through the holes on the under cover.
Hook Rib Rib Hole
Rib Cutter unit harness
Pass the harness under the release lever L.
Pass the harness under the release lever R. Cutter home position sensor harness
Under cover
Cutter unit ASSY
Fig. 3.2-18
III- 37
[ 4 ] Installing the Front Side Cover, Panel Cover and Front Cover (1) Align the pins of the panel cover and front side cover with the holes on the cutter unit ASSY, then assemble each of them with the one screw.
Cutter unit ASSY
2
Front side cover
2 1
Hook
Pins Screw Screw Hook
1
Under cover Panel cover
Fig. 3.2-19 Installing the Front Side Cover, Panel Cover and Front Cover (1)
(2) Put the harness through the hole of the under cover.
SB PCB harness Hole Rib
Mecha ASSY Pass the harness under the release lever R.
SB PCB
Panel cover Under cover
III- 38
(3) Assemble the cover sensor arm L into the front cover.
Cover sensor arm L
Front cover
III- 39
(4) Insert the two hooks A of the front cover into the holes of the cutter unit ASSY. (5) Catch the hook B of the front cover with the under cover, and assemble it. (6) Secure the front cover by tightening the two screws (taptite, bind B M3x8) from the bottom of the machine.
Screw Screw Under cover
Hooks A
Front cover
Hook B
Front cover
Cutter unit ASSY
Note: Put the cover sensor arm L into the gap between the cutter unit ASSY and front side cover before assembling the front cover.
Cutter unit ASSY
Front side cover
Fig. 3.2-22
Installing the Front Side Cover, Panel Cover and Front Cover (4)
III- 40
[ 5 ] Installing the Upper Cover ASSY (1) Insert the tape sensor PCB ASSY into the insert guide. Note 1: Insert the tape sensor PCB ASSY until it hits the rib of the insert guide. Note 2: Confirm that you can see the tape sensor PCB ASSY from the hole of the insert guide. Note 3: Fold the flat cable after assembling the tape sensor PCB ASSY. Important: When replacing the tape sensor PCB ASSY or insert guide, implement each operation described in APPENDIX 1. MAINTENANCE SOFTWARE OPERATION.
Insert guide
Tape sensor PCB ASSY
Flat cable
Rib
Insert guide
Fig. 3.2-23
Installing the Upper Cover ASSY (1)
(2) Assemble the insert guide onto the upper cover ASSY with the one screw.
Insert guide
Upper cover ASSY
Tape sensor PCB ASSY Put the tape sensor through the rib. Screw
Fig. 3.2-24
III- 41
(3) Turn the upper cover ASSY upside down. (4) Secure the harness of the tape sensor PCB ASSY with the filament tape.
Upper cover ASSY
Tape sensor PCB ASSY harness
Filament tape
Fig. 3.2-25
(5) Tighten the upper cover ASSY with the two screws and the three screws. Note 1: The screws (A) are screw, bind B M2.6x4. Other screws are taptite, bind B M2.6x8. Note 2: When assembling the upper cover ASSY, be sure not to catch the head cable and flat cable.
Screws Screws (A)
Upper cover ASSY
Tape sensor flat cable
Under cover
Fig. 3.2-26
III- 42
[ 6 ] Installing the Power Supply PCB and Main PCB (1) Turn the machine upside down. (2) Connect the power supply PCB and DC8V power PCB ASSY with the pin, and connect the connector from the main PCB with the power supply PCB. Note: Be careful not to break the pin between the power supply PCB and DC8V power PCB ASSY.
DC8V power PCB ASSY
Connector
Pin
Power supply PCB
Fig. 3.2-27 Installing the Power Supply PCB and Main PCB (1)
(3) Put the inlet into the under cover. Note 1: Make sure that the hooks of the inlet are locked securely. Note 2: Assemble the inlet while paying attention to the direction of the ribs of the inlet. (4) Place the power supply cord in the right position.
Rib Inlet
Power supply cord
Rib Hook
Inlet Hook
III- 43
(5) Assemble the power supply PCB, DC8V power PCB ASSY and heat sink DC8V onto the under cover with the three screws.
Screws
Heat sink DC8V
Power supply PCB
Screw
DC8V power PCB ASSY
Inlet
(6) Assemble the fan into the under cover.
Fan
Under cover
III- 44
(7) Assemble the shield plate ASSY.
Shield plate ASSY
Under cover
III- 45
(8) Assemble the main PCB, ground spring plate and FG harness ASSY with the four screws. (9) Connect the nine connectors and flat cable with the main PCB as shown in the figure. Important: When replacing the main PCB, implement each operation described in APPENDIX 1. MAINTENANCE SOFTWARE OPERATION.
Screw Screw Ground spring plate Screw FG harness ASSY Main PCB Screw
Under cover
Power supply PCB
Head ASSY
Put the harness into the hook. Main PCB Tape sensor PCB ASSY FG harness ASSY Cutter home position sensor Put the harness into the hook. Cutter motor ASSY Fan motor DC8V power PCB ASSY
Cover open sensor
Put the harness into the hook. SB PCB ASSY Put the harness into the hook. Put the harness into the hook. Head ASSY
Put the harness into the hook.
III- 46
(10) Assemble the lower plate onto the machine with the four screws.
Screws Lower plate Screw
Screw
III- 47
[ 7 ] Reassembling the Top Cover ASSY (1) Assemble the platen ASSY, platen gear and platen shaft bearing into the hole of the top cover as shown in the figure below.
Top cover
Platen gear Platen ASSY Platen shaft bearing
Fig. 3.2-34
Reassembling the Top Cover ASSY (1)
(2) Put the other end of the platen ASSY into the notch of the hole at the left hand side of the top cover.
Platen ASSY Top cover
Platen ASSY
Fig. 3.2-35
III- 48
(3) Put the retaining ring onto the right end of the shaft of the platen ASSY. (4) Put the platen shaft bearing into the shaft on the left hand side and secure it with the retaining ring.
Top Cover
Platen shaft bearing
Retaining ring
Retaining ring Platen ASSY Platen shaft bearing Platen gear
Fig. 3.2-36
(5) Secure the side panels L and R onto the top cover with the four screws.
Hook Side panel L
Top cover
Hook
Screws
Side panel R
Positioning pins Positioning pins Screws
Fig. 3.2-37
III- 49
[ 8 ] Installing the Top Cover ASSY and Thermal Tape (1) Put the top cover ASSY into the slit on the under cover. Note: Confirm that the top cover ASSY is opened and closed smoothly. (2) Insert the two top cover shafts from the inside of the hooks on the top cover until they hit the end of the hooks.
Top cover ASSY
Top cover shaft
Fig. 3.2-38
Installing the Top Cover ASSY and Thermal Tape (1)
(3) Assemble the back cover.
Hook
Back cover
1
Hook
Fig. 3.2-39
III- 50
(4) Assemble the thermal tape onto the machine. (5) Close the top cover ASSY. 2
Thermal tape
Top cover ASSY
Fig. 3.2-40
III- 51
[ 9 ] Demonstration Print and Final Check (1) Insert the AC cord into a outlet. (2) After setting a widest label (P102), press the Feed button six times continuously as holding down the power supply button in the power-off condition. Release the power supply button to make a full-width gray printing to 100mm length, and repeat printing. When turning the power supply button off, printing stops.
Print sample
(3) Confirm that the tape is fed properly, printing is correct, and the tape is cut accurately. If any fault is found, execute the troubleshooting referring to CHAPTER IV TROUBLESHOOTING AND ERROR MESSAGE. (4) Pull the release levers upwards and confirm that the top cover is opened and closed properly. (5) Confirm that the FEED/CUT button works properly. (6) Confirm that the ON/OFF button works properly.
III- 52
CHAPTER IV TROUBLESHOOTING AND ERROR MESSAGE

This section gives the service personnel some of the troubleshooting procedures to be followed if an error or malfunction occurs with this machine. It is impossible to anticipate all of the possible troubles which may occur in future and determine the troubleshooting procedures, so this chapter covers some sample troubles. However, those samples will help service personnel pinpoint and repair other defective elements if he/she analyzes and examines them well.
4.1
PRECAUTIONS
Be sure to observe the following precautions to prevent the secondary problems from happening during troubleshooting.
(1) (2)
Make sure to unplug an AC cord to ensure no power supply, when doing conductivity test with a tester. When printing error occurs, pull out the thermal head cable from the connecter until the peripheral circuit related to the thermal head works properly.
4.2
AFTER REPAIRING
Verify again that the repaired portion works properly. Then adjust and examine this machine according to APPENDIX 1. MAINTENANCE SOFTWARE OPERATION. It is recommended to record and store actual troubleshooting and repair procedures to accumulate repair know-how.
IV- 1
4.3
ERROR MESSAGE
A list of the error messages that are indicated while the service person tool is being used is shown below. Check Item (0) Write default EEPROM data Error Communication error Write error (2) Media & cover sensors check Communication error Check failure Error Messages Cannot transmit. Failed to write the default settings. Cannot transmit. The sensor check failed. Cannot transmit. The Cut test failed. Advices Check the power supply and the USB connector. Check the power supply and the USB connector. Check the power supply and the USB connector. Check if any obstacle is placed around the media sensors. Check the power supply and the USB connector. Check if any obstacle is placed around the cutter and the delivery opening. Check the power supply and the USB connector. Check if the correct print file is set in the General Settings dialog box. Check the power supply and the USB connector. Check if the correct print file is set in the General Settings dialog box. Check the power supply and the USB connector. Check the power supply and the USB connector.
(3) Cut test
Communication error Check failure
(6) Print test (Die Cut)
Communication error Print file not detected
Cannot transmit. Dont find print file!
(7) Print test (Continuous)
Communication error Print file not detected
Cannot transmit. Dont find print file!
(8) Write serial number
Communication error Check failure
Cannot transmit. Failed to write the serial number.
IV- 2
4.4
TROUBLESHOOTING FLOWS
[ 1 ] Printing is performed with specific dots omitted.
Printingisperformedwith specificdotsomitted.
Arethethermalhead andtheplatendirty?
Thethermalheadandtheplaten aredirty. Cleanthethermalheadand theplaten.
Istheplatenrubber deformed?
ReplacetheplatenASSY.
Istheheadpressure 3.0kg10%atthe rollercenter?
Istheheadspring attachedcorrectly?
Attachtheheadspring incorrectway.
Y
Thethermalheadisdefective. ReplacethethermalheadASSY.
Replacetheheadspring.
IV- 3
[ 2 ] The tape is not detected correctly.
Donotrecognizeatapetypecorrectly.
Isatapeloadedcorrectly?
Loadatapecorrectly.
IsthemainPCBASSY installedcorrectly? Y
Installthemain PCBASSYcorrectly.
Isinputsignalnormal?
Thesensorisdefective. ReplacethemainPCB ASSY.
N ThemainPCBASSYisdefective. ReplacethemainPCBASSY.
IV- 4
[ 3 ] LED does not turn on.

LEDdoesnotturnon. OrLEDturnsontemporarily.
IsthecableofSBPCB connectedcorrectly?
Correcttheconnection.
Areanyofthe linesinthecablebroken?
ReplacetheSBPCB.
Isthepanelcover assembledcorrectly? Y
Re-assemblethecovercorrectly.
Istheheadcableof thecorrectcolorconnected? Istheheadcable connectedcorrectly? Y
Istheconnector (CN6)connectedtothe powersupplyPCBcorrectly? ArethepowersupplyPCB,DC8V powerPCBandmainPCB connectedcorrectly?
Istheconnectoroutput ofthepowersupplyPCB24to26V? Istheoutputofthepin(No.1) onthepowersupply PCB7to5V? Y
ReplacethepowersupplyPCB.
Istheconnector outputoftheDC8Vpower PCB7to5V? Y
ReplacetheDC8VpowerPCB.
ArethekeyandLED signalsofCN16normal?
ReplacetheSBPCB.
Aretheoutputsignals fromPin3andPin4of CN16normal?
ReplacethemainPCBASSY.
TheSBPCBisdefective. ReplacetheSBPCB.
IV- 5
[ 4 ] No printing is performed.
Tapefeedisnormalbutcannotprint.
Istheprinthead cableconnectedcorrectly? Istheheadcableof thecorrectcolor connected? Y
Isthesignalfor thermalheadnormal? Y
AnydevicesonthemainPCBare defectiveorsolderingisdefective. ReplacethemainPCBASSY.
IsVHinthestand-by statusorprinting25V1.5V?
ThepowersupplyPCBisdefective. ReplacethepowersupplyPCB.
Y Thethermalheadisdefective. ReplacethethermalheadASSY.
IV- 6
[ 5 ] The USB interface malfunction.
Theinterfacemalfunction.
IstheUSBcable connectedcorrectly?
Aretheprinterdriver andP-toucheditorinstalled ontothePCcorrectly? Y
Re-installthedriverandeditor correctly.
IstheUSBmode selectedinprinterproperty?
SettotheUSBmode.
Isthewaveformof USBconnectornormal? Y
TheUSBdriverorCPUisdefective. ReplacethemainPCBASSY.
TheUSBcableisdefective. Replacethecable.
IV- 7
[ 6 ] The RS232C interface malfunction.

IstheRS232Ccable connectedcorrectly?
Istheinterlinkcable (cross)used? Y
Usetheinterlinkcable.
Aretheprinterdriver andP-toucheditorinstalled ontothePCcorrectly? Y
IstheRS232Cmode selectedinprinterproperty? Y
SettotheRS232Cmode.
Isthebaudrateof theprintersetcorrectly? Y
Setthebaudratecorrectly.
Isthewaveformof RS232Cconnectornormal?
TheRS232CdriverorCPUis defective. ReplacethemainPCBASSY.
TheRS232Ccableisdefective. Replacethecable.
IV- 8
[ 7 ] The Ethernet interface malfunction.

IstheEthernetcable connectedcorrectly?
Istheinterlinkcable (cross)used? Y
Usetheinterlinkcable.
Aretheprinterdriver andP-toucheditorinstalled ontothePCcorrectly?
IstheEthernetmode selectedinprinterproperty? Y
SettotheEthernetmode.
Isthewaveformof Ethernetconnectornormal?
TheEthernetdriverorCPUis defective. ReplacethemainPCBASSY.
TheEthernetcableisdefective. Replacethecable.
IV- 9
[ 8 ] The tape is not cut.

Thetapeisnotcut.
Isthecutter unitassembledcorrectly? Istheharnessassembled correctly? Y Arethereany jammedtapeorthelike betweentheblades? (RedLEDblinking) N
Assemblethecutterunit orharnesscorrectly.
PressthePower,Cutor Feedbuttontoreverse thecutter. Then,removethe jammedtape.
Doesthecutterunit worknormally? N
Replacethecutterunit.
DoestheDCmotorrotate?
IstheDCmotorconnected?
Correctthe connection.
Replacethegears.
Dothegearsrotate?
Isthecabledamaged?
Replacethe cutterunit.
Aretheoutput waveformsofPin1and Pin2ofCN7normal? Y
Replacethe mainPCBASSY.
IV- 10
[ 9 ] The tape is not fed correctly.

The tape feed is not correctly.
Try to print after replace a new tape cassette.
Is tape feed normal?
Repair completed. The old tape cassette is defective.
Is paper dust on the platen?
Clean the platen.
Is the head pressure 1.6kgf 10% at the roller center?
Is the head spring attached correctly? Y
Attach the head spring correctly.
Replace the head spring. Y
Does the motor rotate?
Is the motor connected correctly? Y
Correct the connection.
Replace the gears.
Do the gears rotate?
Is the motor harness damaged? Y
Replace the motor ASSY.
Y The platen is defective. Replace the platen.
Are ON/OFF activities of each pin of CN10 normal? Y The motor ASSY is defective. Replace the motor ASSY.
Replace the main PCB ASSY.
IV- 11
[ 10 ] The tape is fed, but the error message appears shortly.

The tape is fed, but the error message appears shortly.
Is the VR adjustment performed correctly? * Refer to "APPENDIX 1. MAINTENANCE SOFTWARE OPERATION". Y
Correct the adjustment.
Is the flat cable of the tape sensor ASSY damaged?
Replace the tape sensor PCB ASSY. * At this timing, implement "APPENDIX 1. MAINTENANCE SOFTWARE OPERATION" again.
Is the tape sensor ASSY assembled onto the insert guide correctly?
Re-assemble the tape sensor ASSY correctly. * At this timing, implement "APPENDIX 1. MAINTENANCE SOFTWARE OPERATION" again.
Is the waveform of CN13 on the main PCB normal?
Replace the tape sensor PCB ASSY. * At this timing, implement "APPENDIX 1. MAINTENANCE SOFTWARE OPERATION" again.
Replace the main PCB ASSY. * At this timing, implement "APPENDIX 1. MAINTENANCE SOFTWARE OPERATION" again.
IV- 12
APPENDIX 1. MAINTENANCE SOFTWARE OPERATION

This software has the feature to adjust and examine every component mounted on a mechanical component or the main PCB ASSY when it is replaced, and the capability to write the information such as the model name and serial number into the EEPROM mounted on the main PCB ASSY. (Supported OS: Windows 2000, Windows XP) Important: The maintenance software includes three types of the software, which is distinguished generally. - Reset software tool (QL1060NtstReset.exe) - Maintenance software tool (QL1060NtstSE.exe) - VR adjustment tool (QL1060NtstVRAdjust.exe) <Purpose and flow chart of each tool>
1.1 Reset software tool
Always implement this software before the inspections in the maintenance software when the main PCB ASSY, tape sensor PCB ASSY, DC8V power PCB ASSY or head ASSY is replaced. Initializes the EEPROM.
* After carrying out Reset EEPROM, make sure to implement the settings and inspections of (0) Write default EEPROM data, (6) Adjustment print test and (7) Write serial number.
Reset EEPROM
Check SerNo.
Checks the serial number which has been written into the EEPROM. Implement the applicable setting and inspection.
1.2 Maintenance software tool

<General settings>
General settings
Selects the port and sets the print pattern when implementing RS test and Various print tests.
* It is impossible to set other items than the above.
<Maintenance check> * The maintenance software includes nine types of the inspection item as listed below. Implement
the applicable inspection when replacing each of the parts.
(0) Write default EEPROM data (1) Tape sensor check (2) Media & Cover sensors check (3) Fan check (4) Cut test (5) Temperature check (6) Adjustment print test (7) Write serial number (A) RS test
Checks when replacing the main PCB ASSY. Checks when replacing the tape sensor PCB ASSY or main PCB ASSY. Checks when replacing the switch sensor or main PCB ASSY. Checks when replacing the fan or main PCB ASSY. Checks when replacing the cutter unit ASSY or main PCB ASSY. Checks when replacing the head ASSY or main PCB ASSY. Checks when replacing the mecha ASSY or main PCB ASSY. Checks when replacing the main PCB ASSY. Checks when replacing the main PCB ASSY.
1.3 VR adjustment tool

VR Adjust
Always implement this software when the result of Tape sensor check in the maintenance software tool is NG. Adjusts the VR.
APPENDIX 1.1
Role and Use Procedure of the Reset Software Tool (QL1060NtstReset.exe)
[ 1 ] Role of the Reset Software Tool This tool serves to reset the EEPROM. Note: Be sure to reset the EEPROM before making an examination after repair work is done. [ 2 ] Use Procedure of the Reset Software Tool (1) Connect the machine to your PC with the USB cable and turn the power supply button ON. Note: When new hardware is detected and the New hardware detection wizard screen appears, press the Cancel button. (2) Start the Reset software tool (File name: QL1060NtstReset.exe) to initialize the EEPROM and check the serial number. (Refer to Fig. 1.)
Fig. 1 Reset software tool screen
- Reset EEPROM Resets the EEPROM of the machine to the factory settings. - Check SerNo. Checks the serial number of the machine. The serial number is indicated in the Results column.
APPENDIX 1.2
Setting and Use Procedures of the Maintenance Software Tool (QL1060NtstSE.exe)
[ 1 ] Setting Procedure of the Maintenance Software Tool (1) Connect the machine to your PC with the USB cable and turn the power supply button ON. Note: When new hardware is detected and the New hardware detection wizard screen appears, press the Cancel button. (2) Start the maintenance software. (File name: QL1060NtstSE.exe) (3) Click the General setting button. (Refer to Fig. 2.)
Fig. 2 Setting selecting screen
(4) General Settings Set various items before the inspection. (Refer to Fig. 3.) Note: The settings are not saved.
(4-2)
(4-1) (4-3)
Fig. 3 Setting screen
(4-1) RS test port Set the COM port to be used for the RS test. (Default: COM1) (4-2) Print pattern Set the print pattern file to be used for the inspection. In accordance with the table below, specify a file for each print pattern of the Print pattern section in the General settings window. Items to be examined Adjustment print test (continuous) Adjustment print test (62mm 2Labels) Adjustment print test (62mm 1Label) File name (PRN file) P102_ latest date.prn P62100_Non_ latest date.prn P62100_ latest date.prn
(4-3) Click the OK button after completing all settings. Note: It is impossible to change other items than the above.
[ 2 ] Use Procedure of the Maintenance Software Tool (1) Start the maintenance software. (File name: QL1060NtstSE.exe) (Refer to Fig. 4.) (2) Connect the machine to your PC with the USB cable and turn the power supply button ON. Note: When new hardware is detected and the New hardware detection wizard screen appears, press the Cancel button. (3) Enter the last nine digits of the serial number into the Serial No. column, which is found on the nameplate attached on the under cover. (4) Click the Read MAC address button to read the MAC address from the machine. If transmission with the machine is failed: It causes an error, and the Cannot transmit message appears in the dialog box. If the MAC address is not standard, also, it causes an error, and the MAC address error message appears. If one of those errors occurs: Click the Read MAC address so that the MAC address is acquired again. Or, click the Clear Serial No button so that the serial number is cleared, and the software returns to the initial state.
(3) (4)
After entering the serial number, the MAC address is read.
Fig. 4 Serial number and MAC address acquiring screen
(5) When the serial number and MAC address are set, the inspection buttons are enabled, which makes various inspections possible to be implemented. (Refer to Fig. 5.) - For the descriptions of each inspection, see the section [2-1] or later. - The inspection order is not specified. (6) After the applicable inspections are finished, click the To next check button and implement the inspections for the next machine. The serial number and MAC address are cleared, and the software returns to the state of Step (3). (7) When the inspections for all machines are completed, click the Finish checking and exit or X button and close the maintenance software tool.
(7)
The tool is closed, and the inspection history is saved.
(6)
Shifts to the inspection for the next machine.
(5)
Select the applicable inspection.
Fig. 5 Inspection selecting screen
(8) When finishing the maintenance software tool, the inspection history file (QL1060NtstSE.csv) to control the MAC address, in the same folder as the tool, is updated and saved. (Refer to Fig. 6.) Note: Do not delete the inspection history file (QL1060NtstSE.csv) but save.
Fig. 6 Example of inspection history
[ 2-1 ] Write default EEPROM data Reset the setting value of the EEPROM to the factory default value. < Inspection method > (1) Click the Write default EEPROM data button and start writing the default value. (Refer to Fig. 7.) (2) If the process is correctly completed, the message that writing is successful and the EEPROM version appear in the Results column.
The inspection result of OK or NG is displayed.
If default value writing is successful, the EEPROM version is displayed.

Fig. 7 Write default EEPROM data screen
[ 2-2 ] Tape sensor check Inspect whether the tape sensor works correctly. <Inspection method> (1) Click the Tape sensor check button. (Refer to Fig. 8.)
Fig. 8 Screen when Tape sensor check is selected
(2) Set only the backing paper (release paper) of a 62mm x 100mm roll into the machine. (Be sure to remove the label.) Make sure to set the backing paper so that the printed section (black sensor mark) on the paper is aligned with the tray base.
Backing paper (release paper) Tape sensor PCB ASSY
62mmx100mm 2-3/7"x4"
202
Tray base
* Align the side of the printed section (black sensor mark) on the backing paper with the tray base.
62 m m x 2- 10 3/ 0m 7" m x4 "
Fig. 9
(3) Click the Sensor white level check (1) button to acquire the sensor value. (Refer to Fig. 10.) (4) If OK appears in the Adjusted value column, click the OK button. Important: If NG appears, make the setting with the VR adjustment tool, then, perform the inspection again.
OK is displayed if the value is up to the standards.
Fig. 10 Photo sensor level setting screen
2 20
[ 2-3 ] Media & Cover sensors check Check that the cover open sensor and media sensor work correctly. <Inspection method> (1) Click the Media & Cover sensors check button. (Refer to Fig. 11.)
Fig. 11 Screen when Media & Cover sensor check is selected
10
(2) Push the cover sensor arms L & R and media sensors, and check that the message in the Results column is changed to on or off. (Refer to Fig. 12.) After checking each sensor, Undo in the Results column is changed to Done. (3) Check all sensors and click the Quit sensors check button if the check results are normal. If not, click the Sensor test NG button. Then, finish the inspection.
Media sensor ASSY
Cover sensor arm L (Cover sensor 1)
Cover sensor arm R (Cover sensor 0) Media sensor ASSY (Media sensor 0~5)
Click if any of the sensors does not work correctly.
on or off is displayed according to the sensor condition.
Click if the sensors are normal.
Undo is changed to Done after checking each sensor.

Fig. 12 Screen when checking the cover sensors and media sensors
11
[ 2-4 ] Fan check Inspect the fan operation. < Inspection method > (1) Click the Fan check button. (Refer to Fig. 13.)
Fig. 13 Screen when Fan check is selected
12
(2) Click the Fan ON button in the dialog box shown to turn the fan. (Refer to Fig. 14.) (3) Confirm the fan turning and click the Fan OFF button. (4) If the fan is stopped normally, OK appears in the central message column. (Refer to Fig. 15.) If the fan does not work normally, Fan Error. appears in the message column.
Click to turn the fan.
Click to stop the fan. (It is enabled only during fan turning.)
Fig. 14 Fan check screen before the fan is turned
The inspection result is displayed. Fan Error appears if the fan does not work normally.
Fig. 15 Fan check screen after the fan is turned
(5) If the fan works normally, click the OK button. If not, click the NG button. Then, finish the inspection.
13
[ 2-5 ] Cut test Check that the tape is fed and cut correctly. <Inspection method> (1) Set the free length roll (102mm) into the machine. (2) Click the Cut test button. (Refer to Fig. 16.)
Fig. 16 Screen when Cut test is selected
14
(3) Press the Feed button on the machine to feed the tape. (4) If OK, the feed test OK message appears in the Results column. (Refer to Fig. 17.) If NG, check the Feed button, motor or the like.
Feed button
Press the Feed button.
The result of tape feeding is displayed.
Fig. 17 Cut Test flow
15
(5) After checking the tape feeding operation, press the Cut button on the machine to cut the tape. (6) If OK, the feed and cut test OK message appears in the Results column. (Refer to Fig. 18.) If NG, check the Cut button, cutter, cutter motor or the like. (7) After checking the tape feeding and tape cutting operations, click the Quit cut test button to finish the cut test mode.
Cut button
Finish the cut test mode.
The result of tape feeing and tape cutting is displayed.
Fig. 18 Cut Test flow
16
[ 2-6 ] Temperature check Check that the head temperature sensor works properly. <Inspection method> (1) Click the Temperature check button. (Refer to Fig. 19.) (2) The temperature sensor value is displayed in the Results column. (3) If the result is OK, proceed to the next inspection. If NG, check the thermistor or the like.
The temperature sensor value is displayed. The inspection result of OK or NG is displayed.
Fig. 19 Temperature check screen
17
[ 2-7 ] Adjustment print test Print the print pattern for inspection and adjust the margin. <Inspection method> (1) Click the Adjustment print test button (Refer to Fig. 20.), so that the Adjustment print test screen (Fig. 21) appears.
Fig. 20 Screen when the Adjustment print test is selected
18
Note 1: Always make sure to adjust these values following the steps above. (continuous 62mm 2Lables 62mm 1Label) Note 2: The OK button is disabled before these three types of adjustment are completed. (2) Set the free length roll of 102mm into the machine and click the Print test(continuous) (A) button to implement the test print. (Refer to Print result (A).) (3) Measure the top margin on the print result and make sure that it is 3mm0.25mm. If it is not in this range, select the appropriate Adjusted value and click the Apply (0) button. Then, click the Print test (continuous) (A) button and print the print pattern for inspection again. (Refer to Fig. 21.) Check that the top margin of the print result is 3mm0.25mm.
Printing direction 3mm0.25mm
Print result (A)
If the margin is adjusted, select the appropriate Adjusted value and click the Apply (0) button.
Print the print pattern for inspection.
Fig. 21 Adjustment print test screen
19
(4) Set the die cut roll of 62mm x 100mm into the machine and click the Print test(62mm 2Labels) (B) button to implement the test print. (Refer to Print result (B).) (5) Measure the top margin of the 2nd page of the print result. It is OK if the top margin is 3mm0.25mm. (Two pages are printed. 1st page: blank, 2nd page: print pattern for inspection) If it is not 3mm0.25mm, select the appropriate Adjusted value and click the Apply (1) button. Then, click the Print test (62mm 2Labels) (B) button and print the print pattern for inspection again. (Refer to Fig. 22.) Check that the top margin of the print result is 3mm0.25mm.
Printing direction
3mm0.25mm
Print result (B)
20
(6) Set the die cut roll of 62mm x 100mm into the machine and click the Print test(62mm 1Label) (C) button to implement the test print. (Refer to Print result (C).) (7) Measure the top margin on the print result and make sure that the margin is 3mm0.25mm. If it is not in this range, select the appropriate Adjusted value and click the Apply (2) button. Then, click the Print test (62mm 1Label) (C) button and print the print pattern for inspection again. (Refer to Fig. 23.) Check that the top margin of the print result is 3mm0.25mm. (8) Click the OK or NG button in accordance with the inspection result and finish margin adjustment.
3mm0.25mm
Printing direction
Print result (C)
21
[ 2-8 ] Write serial number Write the USB serial number into the EEPROM. <Inspection method> (1) Click the Write serial number button and start writing the serial number. (Refer to Fig. 24.) (2) When finishing writing, the result is displayed in the Results column.
When finishing, the result is displayed.
Fig. 24 Write serial number screen
22
[ 2-9 ] RS test Implement the communication test to the serial port RS232C. <Inspection method> (1) Disconnect the USB cable from the machine and connect the machine to your PC with the RS232C cable. (2) Click the RS test button and start the communication test. (Refer to Fig. 25.) (3) The result of the communication test is displayed in the Results column.
The communication test result is displayed.
Fig. 25 RS test screen
[ 2-10 ] Final check Connect the machine to network and check whether normal printing is possible.
23
APPENDIX 1.3
Role and Use Procedure of the VR Adjustment Tool (QL1060NtstVRAdjust.exe)
[ 1 ] Role of the VR Adjustment Tool This tool shows the VR value. Turn the VR adjustment volume according to the value shown with the tool and adjust the VR. Note: Always implement this adjustment if the main PCB ASSY or tape sensor PCB ASSY is replaced, or if the result of the tape sensor inspection in the maintenance software tool (QL1060NtstSE.exe) is NG. [ 2 ] Use Procedure of the VR Adjustment Tool (1) Connect the machine to your PC with the USB cable and turn the power supply button ON. Note: When new hardware is detected and the New hardware detection wizard screen appears, press the Cancel button. (2) Open the top cover ASSY of the machine. (3) Start the VR adjustment tool. (File name: QL1060NtstVRAdjust.exe) (Refer to Fig. 26.) (4) Click the VR Adjustment button so that the VR value appears in the Results column. Write down the value in the column.
Start or finish VR adjustment.
Adjust the VR so that the value is in the range of 218 to 222.
Fig. 26 VR adjustment tool screen
24
(5) Insert the VR spacer into the tape sensor PCB ASSY while aligning the spacer with the wall of the tape sensor PCB ASSY as shown in Fig. 27. Note: Insert the VR spacer until it hits the head ASSY slightly. If inserting the spacer more, the head ASSY may be damaged.
VR spacer
Wall of tape sensor PCB ASSY
Fig. 27
(6) Check that the value which has been written down in Step (4) is not changed. (Refer to Fig. 28.) Note: If the value is changed substantially, the tape sensor PCB ASSY may be defect.
25
(7) Set only the backing paper (release paper) of a 62mm x 100mm roll into the machine in the status of the VR spacer assembled as shown in Fig. 29. (Be sure to remove the label.) Make sure to set the backing paper so that the printed section (black sensor mark) on the paper is aligned with the tray base.
Backing paper (release paper) VR spacer

62mmx100mm 2-3/7"x4"
202
Tray base
* Align the side of the printed section (black sensor mark) on the backing paper with the tray base.
6 2m m x 2 10 3/ 0m 7" m x4 20 "
Fig. 29
(8) If the value indicated in the Results column of the VR adjustment tool is in the range of 218 to 222, the result is OK. (Refer to Fig. 30.) If it is out of the range and NG, proceed to the next adjustment.
The VR is normal if the value is in the range of 218 to 222.
26
(9)
Remove the volume cover label from the upper cover ASSY.
(10) Turn the VR adjustment volume provided in the machine with using a screwdriver so that the value indicated in the Results column is in the range of 218 to 222. (Refer to Fig. 31.) Note: Make sure that a screwdriver is put into the slit on the volume and turn it slowly. Do not turn the screwdriver forcibly since the angle that the screwdriver can be turned is limited.
Upper cover ASSY Volume cover label
Screwdriver Slit
Volume
Adjust the VR so that the value is in the range of 218 to 222.
27
(11) After adjustment, attach a brand-new volume cover label onto the adjustment hole on the upper cover ASSY. (Refer to Fig. 32.)
Brand-new volume cover label
Upper cover ASSY
Adjustment hole
Fig. 32
(12) Click the Quit VR adjustment button. (Refer to Fig. 33.) (13) Click the Exit button to finish the software. (14) Turn off the power supply button of the machine. This is the end of the adjustment.
Note: Be sure not to activate the maintenance software and P-Touch editor at the same time. They do not work properly if they are activated at a time.
28
December, 2007 SM-PT004 (2) Printed in Japan

SM QL1060n e Ver2

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ELECTRONICS SPECIFICATIONS ......................................................................... I-3 1.2.1 Power Supply..................................................................................................... I-3

CHAPTER II THEORY OF OPERATION ............................................................ II-1

CHAPTER III DISASSEMBLY AND REASSEMBLY.......................................... III-1

[5] [6] [7] [8] [9]

CHAPTER IV TROUBLESHOOTING AND ERROR MESSAGE ........................ IV-1

APPENDIX 1 MAINTENANCE SOFTWARE OPERATION ................................ 1

170mm x 222mm x 147.5mm Approx. 1.7kg (Machine proper only)

Fig. 1.1-1 External Appearance

LED lamp POWER button CUT button

Fig. 1.1-2 Key Arrangement

CHAPTER II THEORY OF OPERATION

Fig. 2.1-1 Heating Elements of Thermal Head

Fig. 2.1-2 Press Contact and Release Mechanism of Thermal Head

Feed motor ASSY Double gear A

Fig. 2.1-3 Tape Feed Mechanism

Moving cutter blade

< A view >

Fixed cutter blade

Moving cutter blade

Cutter home position sensor

Cut worm gear

Cut helical gear

Fig. 2.1-4 Automatic Tape Full Cutter Mechanism

Top cover ASSY Rib

Cover sensor arm L Cover open(cover lock) sensor L(push switch)

Top cover ASSY

Cover sensor arm L Rib

Cover open sensor L

Cutter unit ASSY Cover open sensor R SB PCB ASSY

Cover sensor arm R

Fig. 2.1-5 Cover Open (Cover Lock) Sensor

OUTLINE OF CONTROL ELECTRONICS

HUB Fan motor unit Serial

Cutter motor Cutter home position sensor CN5

CN13 CN12 CN14 CN16 CN10 CN11 CN8

CN6 CN7 CN4

Cover open sensor

Key, LED PCB (SB PCB)

Media position detect sensor

Media feed motor

DC8V Power PCB ASSY

Power supply PCB

Fig. 2.2-1 Block Diagram of the Control Electronics

<For 100/120V model>

Cutter home position sensor

Media type sensor circuit 6 selector switches

Green LED, Red LED

Cover open sensor

Power supply ON/OFF button Key PCB Cover left sensor

ROM: 256KB RAM: 16KB

For tape feed driving Thermal head

Fan motor unit

Switching power supply

Power supply shunt PCB

+3.3V power supply circuit

Fig. 2.3-1 Block Diagram of Main PCB (For 100/120V model)

<For 220/230/240V model>

Cutter home position sensor

Media type sensor circuit 6 selector switches

Green LED, Red LED

Cover open sensor