10 THINGS TO KNOW ABOUT CLICKMOBILE

1. First HTML5: Develop Once, Run Everywhere

1. HTML5 is a web technology and is often used as the buzzword behind the mobile web. 2. It provides new capabilities for building rich web applications, along with JavaScript (the actual development language) and CSS3 (for UI styles). 3. ClickMobile Touch is using HTML5 since 2009. Long before it became the huge trend it is today. The Business value : Develop and deploy a solution that fits all mobile operating systems and Windows.

2. Responsive UI: Configure Once, Run Everywhere

1. Responsive UI is the next generation of device agnostic software. 4. Responsive software automatically responds to the screen size, hardwa re features, and input types of the device its running on. 5. ClickMobile Touch is one of the first enterprise solutions to adopt a responsive UI approach including UI layout, responsiveness to scrolling, mouse, camera, barcode etc. The Business value: IT wise: maintain one software configuration that automatically fits to a range of devices Usability wise: consistent user experience across devices

10 THINGS TO KNOW ABOUT CLICKMOBILE

3. ClickMobile Cascade Style Sheets (CSS) Skins
1. Using standard web technologies, customers can change many of the graphic elements of ClickMobile by creating alternative skins using CSS (Cascade Style Sheets) 2. Customers can change graphic elements The Business value : Companies can brand ClickMobile with their visual busin ess brand. As BYOD becomes more acceptable in the work place; the concerns of IT leaders continue to grow

4. Push Notifications: Device Wakeup

1. The new standard way to wake up a modern mobile device 2. Notifications are initiated by the app but are being sent by the OS vendor (Google, Apple, MS) through an efficient message 3. ClickMobile supports push notifications for every app which is built using the platform. This is a big advantage for developers as it saves long development time The Business value : Immediate response to dynamic business events

5. PhoneGap: Native Container

1. PhoneGap comes to the rescue when web technologies are lacking as PhoneGap mediates between the HTML5 application to the operating system API and thus allow capabilities that are available to native applications within a HTML5 application 2. Typical areas: file attachments, push notifications, barcode scanning, and speech.

The Business value : Run the newest technology no matter what version or platform you use

6. Push Mobile Business Views

1. Business Views are ClickMobiles engine to mobilize business data beyond traditional tasks or timesheets. 2. Handle Business Objects like: Assets, Customers, Parts, Vacation Request 3. The engine brings the W6 paradigm to life by synchronizing data based on l ocation, time, role, context, activities (who, what, where, when, etc). 4. Today, around 70% of ClickMobile apps are based on the Mobile Business Views. The Business value: For organizations: Extend the solution beyond existing functionality For developers: Rapid development engine that can save 50%-80% code-level development effort.

10 THINGS TO KNOW ABOUT CLICKMOBILE

7. Forms: Expressions
1. The expressions engine helps design dependencies between fields on top of the forms 2. The result is dynamic forms, holding concrete business workflows based on user input. 3. Fields and validations are changed based on the context of the activity. 4. Changes to the forms can be done by the IT on the fly (no compilation required) The Business value : Support workflows with great user experience and ease of continues maintenance

8. Push Integration to backend system: with/without scheduling

1. ClickMobile is based on the same ClickPlatform like all ServiceOptimization products 2. The same integration exists for implementing one or more products done via the Integration Manager The Business value : Customers can implement ClickSoftware solutions based on their business priorities

9. Interconnected Apps
1. Interconnected apps are multiple apps residing inside the same application (ClickMobile) to create one large application with consistent user experience 2. Interconnected apps share objects, data, context and even specific workflows The Business value : Efficient workflows that save TIME to any mobile employee

10.

Building Apps

1. IT professionals can develop any type of business app or interconnectivity between apps using Mobility Studio. 2. Ready to use apps can also be downloaded from the ClickAppStore into the Mobility Studio in order to become an embedded part of a complete mobil e solution. The Business value : Businesses and ClickSoftware Partners can build and create Apps based on their business needs