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Building and Project
Management

AR 451
Spring 2012-2013
IZTECH
Management and Leadership
What is the difference between
Management and Leadership?
Management and Leadership
MANAGEMENT:
Management is the activity of coping with the
complex structure in the organizations.

Yneticilik:
Organizasyonlardaki karma!k yapyla ba!a kma
faaliyetidir.
Management and Leadership
LEADERSHIP:
Leadership is the activity yielding to the
actualisation of the alteration process .

Liderlik:
De"i!im srecini gerekle!tirme faaliyetidir.
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Management and Leadership
! Management is related to the system.
! Leadership is related to the human beings.

! Management provides continutiy.
! Leadership provides improvement.

Management and Leadership
! Management is related to the system.
! You cannot manage human beings, but
! You can manage the system.
! If you dont have a well-defined system / well-defined
set of processes, then you think of managing people.
! (8emember Lhe ro[ecL ManagemenL MaLurlLy Levels)
! (8emember Lhe Ad-hoc level of M)

Management and Leadership
! In a construction site,

! The operator overly drives the bulldozer (excavator)
carrying soil and damages the scaffold.
! Covers up what happened.
! Replaces the scaffold.

Management and Leadership
! Discuss the situation:
! After 2 hours; construction workers enter site and
discover the damage.
! Scaffold has a huge 2 storey steel structure with the
complex joints, timber steps, etc...
! Handy men come to check the damage and spend 1
and a half hour to fix the structure.
! For 1 and a half hour construction site remains
unoperative. Cement mixer hired hourly to pour
concrete could not operate for 2 hours.

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Management and Leadership
! Discuss the situation:
! Handy men come to check the damage and spend 1
and a half hour to fix the structure.
! When the damage is identified, it becomes clear that
it is the fault of the operator.
! How does a bad manager behave in that kind
of a situation?

Management and Leadership
! Discuss the situation:
! How does a bad manager behave in that kind
of a situation?
! A bad manager calls the operator to his office
! Tells off the operator
! Criticizes him
! Have slang words with him
! Gives him hell

Management and Leadership
! Discuss the situation:
! A bad manager calls the operator to his office
and criticizes him:
! Neden dikkatli olmuyorsun?, senin dikkatsizli"in
beceriksizli"in yznden !anitye 1 saat durdu, ne
kadar para kaybettik bu srede haberin var m? Bir
daha olmasn!
! THEN goes to lunch with dear friends and
starts chatting.

Management and Leadership
! THEN goes to lunch with dear friends and starts
chatting.
! Guess what happened today:
This silly operator pushed the excavator and damaged
the scaffold. But I handled the situation very well. I
called him and had my words with him!!!
THATS WHAT MOST TURKISH MANAGERS
DO!
an unfortunate habit of being proud of shouting and
criticizing workers
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Management and Leadership
! How does a good manager behave in that kind
of a situation?
! A good manager firstly establishes a 4th type
relationship with the worker, means:
! The worker is willing to tell the construction manager
that the manoeuvring area is not enough for the
bulldozer.
! OR if the accident has already happened, urgently
calls the upper responsibles and identifies the
damage.
Management and Leadership
! How does a good manager behave in that kind of a
situation?
! A good manager then makes a round table meeting
with the operator, foreman and the related engineer
and
! talks / emphasizes/ focuses on the SOLUTION.
! Thinks of prevention alternatives with workers:
! Gets opinions:
! Could think of erecting barriers.
! Could think of removing stuff and making a more spacious
manoeuvring area.
Management and Leadership
A GOOD MANAGER
! talks / emphasizes/ focuses on the
SOLUTION.
! Thinks of prevention alternatives with workers:
! Gets opinions:
! And in the lunch talks about what happened and
what kind of a solution they came up with!!!
Management and Leadership
A GOOD MANAGER
! talks / emphasizes/ focuses on the SOLUTION.
! #skeleyi ykma ihtimalimiz vard.
! Hemen oturup etrafna koruma yaptk.
! Hem 10 dkda yaptk hem de bir dahaki sefere arpma ihtimalini
ortadan kaldrdk.
! nemli olan yneticilikte bu tip ihtimalleri ortadan kaldrmaktr.
! YNET#C#L#K: DAHA #Y# SONU ALMAK #ST#YORSANIZ ETK#
ALANINIZDA EYLEMDE BULUNMAK
! Amerikan tipi !irketlerde ynetimde bu durum ok yaygndr.
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Management
! You notice those kind of managers very
often all around.
! More examples?
Management and Leadership
! Management is related to the system.

! If you dont have a well-defined system / well-defined
set of processes, then you think of managing people.
! (8emember Lhe ro[ecL ManagemenL MaLurlLy Levels)
! How do you establish the conception of a system ?
! 1haL lmplles deLalled, very well dened explanauons for
Lhe knowledge and capablllLy requlred Lo carry ouL every
lndlvldual Lask.
Management and Leadership
! Management is related to the system.

! Defining the processes
! Improving the processes
! Interfering with the processes
Management
What does being a manager mean?

! means you are expected to produce some
work outcomes:
! in order to achieve expected outcomes
! You have 4 types of tools in hand:
! Organization Structure
! Processes
! Technology
! Human Resources
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What does being a manager means?

! Yneticilik, beklenen sonular almak iin
sistemi ynetmektir.
! Ynetici, yap ve sreler zerinde kontrol
etme, de"i!tirme otoritesine sahiptir.
! Otorite: Kullanma gcdr.
! Sre: Bir sonucu ortaya karmak iin
onun arkasnda adm adm yaplmas
gereken faaliyetler.
How NOT to be a Good Manager?

! YNET#C# #NSANLA U$RA%MAMALIDIR.
! #ster son derece kibarca size ok krldm biraz
dikkatsiz davranm!!nz desin.
! #ster size kfretsin, a!a"lasn, szl !iddet
uygulasn.
! #K#S# DE AYNI KAPIYA IKAR.
! Ynetici btn gn masasnda oturup
insanlar ynetmeye al!rsa olmaz.
How to be a Good Manager?

! YNET#C# SRELE U$RA%MALIDIR.
! Sreci tekrar gzden geirmelidir.
! al!anlarn d!ncelerini sylemelerini
te!vik edip hatalar, eksikleri giderecek,
nlem alacak yeni sreler nermelidir.

How to be a Good Manager?

! al!anlar odanza a"rp yap-yapma
demek de"ildir yneticilik.
! Yneticinin srekli srece dnp sreci
incelemesi gerekir:
! Gelin bu sreci birlikte inceleyelim,
! Bu sreci de"i!tirmemiz gerek demesi lazm.
! Srecin !urasna !yle bir faaliyet koyalm.

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Management
A GOOD MANAGER
! Gnmz piyasasnda !u anda #yi Yneticilik
ile ilgili tek kriter ana kriterdir:
! #% SONULARI
Managing the Process

! Kt sonu srele ilgilidir.
! #nsanlarla ilgili olan ok nadirdir.
! #nsan ynetilmez.
! #nsana liderlik yaplr.

LEADERSHIP
COMPETENCIES
Capability
yetkinlikler
Knowledge
Personal traits
Talent
BEHAVIOR
MOTIVATION
PERFORMANCE
BEHAVIOR WORK
OUTCOMES
Competencies -Yetkinlikler
! Capability could be gained.
! Knowledge could be gained.
! You can train the person and test the results.
! For example, getting a driving license, you train the canditate to
gain driving capability and knowledge.
! Personal Traits are permanent, comes from birth.
! Talent could be explorable / detectable and could
be improved.
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Competencies -Yetkinlikler
! Lets say you have all competencies in a
person: capability, knowledge, personal traits,
talent
! Do all these competencies assure that he would
perform in a desired way?
! Recall the soccer player cases!
1. Has the ultimate capability
2. Has all tecnical, practical soccer knowledge
3. Fighting spirit
4. Born talented, soft ankles
Competencies -Yetkinlikler
! Recall the soccer player cases!
1. Has the ultimate capability
2. Has all tecnical, practical soccer knowledge
3. Fighting spirit
4. Born talented, soft ankles
! Still dont play well
! Audience shouts RUHSUZLAR
! Futbolcunun kalitesi ortada ama istedi"iniz
sonucu alamyorsunuz.
Behavior -Davran!
! Work outputs are not only the results of
competencies. Behavior is observable
and how to behave is of your choice.
! Work outputs are related to your behavior.
You are assessed according to your
behavior after 5 years of work at the same
organization.
Leadership
! Leadership is motivating to urge others to
perform the way they havent before.
! Leadership is creating the motivation
energy.
! Management is a duty.
! Leadership is a chance you can create in
every aspect of your life.
! If a fire starts in the classroom now, ....?
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Leadership
! Management is a duty.
! Leadership is a chance you can create in every
aspect of your life.
! If a fire starts in the classroom now, ....?
! Somebody taking responsibility and calming
everyone, organizing exits takes the role of the
leader.
! Thay may not be me (the instructor of the class)
although I am the manager of the course. I am
managing and directing the PM course.
Leadership Model
! Leadership is directly related with
! HUMANS
! BEHAVIOR OF HUMANS
! MOTIVATION
Why people behave in a certain way
and why not behave in another way?
How he/she
perceives
the situation
he/she is in
How does
he / she feel?
How does
he / she behave?
Why people behave in a certain way
and why not behave in another way?
! I think of something of being true to act on.
! Is it enough to take action?
! Not enough since feelings dominate
! Leadership is not to tell people how to behave because
people already know how to behave.
! They lack the supporting emotions.
! Behavior is displayed if emotions support.
! How does that feeling occur?
! That feeling emerge depending on how we perceive the
situation we are in.
! All of our behavior is a result of the emotions we are in.
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Why people behave in a certain way
and why not behave in another way?
! Behavior is displayed if emotions support.
! How does that feeling occur?
! That feeling emerge depending on how we
perceive the situation we are in.
! All of our behavior is a result of the emotions we
are in.
! Emotions do not come from the events we llive,
emotions come from how we perceive the
situation we are in.
VISION
! Vision can also be explained in terms of
how we perceive the situation we are in.
! Leader can direct his team members to the
way they should look at a situation.
How do you perceive the situation you
are in?
If you look at the situation you
are in from this window, what
do you live?
I am NOT OK, you are OK.
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2
If you look at the situation you
are in from this window, what do
you live?
I am NOT OK, you are NOT OK.
How do you perceive the situation you
are in?
If you look at the situation
you are in from this window,
what do you live?
I am OK, you are NOT OK.
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4
If you look at the situation
you are in from this
window, what do you
live?
I am OK, you are OK.
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Which window to open when acting?
! Behavior urging emotions are not at all
related to capability, knowledge, personal
traits or talent.
! Behavior is the result of your emotions.
! Emotions are of your choice.
! L#DERL#K TAVRI HERZAMAN HERKESE
4NC PENCEREY# AMAKTIR.
Which window to open when acting as a
leader?
! Leadership is about making the other close the
1st window of I am not OK, you are OK.
! If you make your addressee open 4th window of
I am OK and you are OK, he/she will contribute
to the work outputs of your company.
! Worst Scenario is having 3-4 manager of
opening 1st window all the time.
! This makes your ego satisfied
! It also makes your company go bankrupt
! Ministers think of what they do is right all the time _ with
window 1 consultants
4th window: I am OK, you are OK.
Ben iyi durumdaym, sen iyi durumdasn.
! Ba!kalar ne d!nr diye kayglanmayan
! Kendini ortaya koyan
! E!it statde ileti!im kuran
! "renmeye ve "retmeye ak
Leadership
! Daha iyi sonular elde etmek iin, lider
olmak iin 4nc pencereyi amanz gerekir.
! Karar verme annda ben karar veririm nk
hesabn da ben veririm.
! Ama herkesi dinlerim, tart!rm.
! Farkl gr!leri duyarm.
! Farkllklara ak olurum.
! Bu lidere gl bir ekiple al!ma !ans sa"lar.
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Leadership
! Daha iyi sonular elde etmek iin, lider
olmak iin 4nc pencereyi amanz gerekir.
! Lider ekibindekileri konu!maya, kar! kmaya
te!vik eder.
! Konu!sun, kar! ksn ne fark eder; son karar
siz vereceksiniz zaten.