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Course Code XXXXX Product XXXX

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Page0

FlexiPacket Operation and Maintenance

Objectives

Upon completion of this course, you will be able to:

List the operation and maintenance items of FlexiPacket Implement the maintenance operation of FlexiPacket

Page2

Contents
1. Operation and Maintenance Overview 2. Alarm Management 3. Test Functions 4. Measurement Management 5. Export Data 6. Performance Management 7. Administration Tasks 8. License Management

Page3

Overview

An Operator normally can perform by the LCT to detect the normal operating conditions or the malfunctions:

Alarm management Test functions Measurement management Export data Performance management Administration tasks License management
Page4

How to enter the FlexiPacket Radio/MultiRadio

The following 3 User Classes are available:

Read Only User Read & Write User Admin User

Default values are listed in the table:

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How to enter the FlexiPacket Radio/MultiRadio

System Status:

Page6

Contents
1. Operation and Maintenance Overview 2. Alarm Management 3. Test Functions 4. Measurement Management 5. Export Data 6. Performance Management 7. Administration Tasks 8. License Management

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Contents
2. Alarm Management
2.1 Automatic Backup Manager Alarms Severity 2.2 Alarm condition (menu Equipment > System Status) 2.3 Display of Alarms (Alarm menu) 2.4 Alarm List

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Alarm Management

The Alarms menu allows checking the status of the equipment alarms and detecting the cause of a possible wrong operation.

The failure and the failure processing are differentiated in 4 failure classes:

communication problems related to the ports, to the modem and to the Tx power (INTERFACES ALARMS)

synchronization problems (SYNCHRONIZATION ALARMS) problems related to the software (SOFTWARE ALARMS) equipment failures (WHOLE ODU ALARMS)

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2.1 Alarms Severity

Five severity levels are foreseen in order to classify the alarms:

Critical Major Minor Warning Indeterminate

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2.2 Alarm Condition (Menu Equipment > System Status)

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2.3 Display of Alarms (Alarm menu)

Display of Alarms (1+0)

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Display of Alarms (Alarm menu)

Display of Alarms (1+1)

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Display of Alarms (Alarm menu)

Whole ODU alarms Synchronization Maintenance System Severity Accounting Log Interfaces Alarms Software Alarms

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2.4 Alarm List

The Alarm List menu opens a list with all the current alarms with the relevant Raised time, Severity and Alarm Description.

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Contents
1. Operation and Maintenance Overview 2. Alarm Management 3. Test Functions 4. Measurement Management 5. Export Data 6. Performance Management 7. Administration Tasks 8. License Management

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Test Functions

Select menu Equipment > Operation, Administration and Maintenance.

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Loopbacks

The loopbacks are available only in 1+0 configuration:

LL4: used to test cable connectivity. LL4 can be enabled for a time T (user configurable with granularity in seconds), before being automatically disabled by P.

LL1: RF loopback. LsRL3 (in the local station) and RL3 (in the remote station): these 2 loopbacks can be used to test the radio link.

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Loopbacks

IDU-ODU Cable Test

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Loopbacks

RF Self Test

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Loopbacks

Link Test

Page21

LL4 (IDU-ODU Cable Test Loopback)

Steps:

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LL4 (IDU-ODU Cable Test Loopback)

Steps:
Set : Interface: GbE Port Test Type: IDU-ODU Cable Test (LL4) If these fields are not changed, the default values are used.

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LL1 (RF Loopback)

Set : Interface: Radio Port Test Type: RF Self Test(LL1) If these fields are not changed, the default values are used.

Steps: (Step 1, 2, 3 are the same as these steps of LL4.)

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Link Test Loopbacks (RL3)

Set : Interface: GbE Port Test Type: Link Test Remote Payload(RL3) If these fields are not changed, the default values are used.

Steps: (Step 1, 2, 3 are the same as these steps of LL4.)

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Link Test Loopbacks (LsRL3)

Set : Interface: GbE Port Test Type: Link Test Remote Payload(RL3) If these fields are not changed, the default values are used.

Steps: (Step 1, 2, 3 are the same as these steps of LL4.)

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Timed Tx Squelch

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Contents
1. Operation and Maintenance Overview 2. Alarm Management 3. Test Functions 4. Measurement Management 5. Export Data 6. Performance Management 7. Administration Tasks 8. License Management

Page28

Measurement Management

The Measurements menu provides the following options:

Port Counters: Measurements on the Ethernet traffic interface

RF & Others: Reading of the RF Tx - Rx power, number of synchronization switch, LLDP summary.

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Port Counters

The Port Counters menu allows to display the statistics information relevant to the 3 ports of the internal Ethernet switch.

Page30

How to Check the Errors on the Ethernet Cable after a Long Recording of Traffic

Step 1:

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How to Check the Errors on the Ethernet Cable after a Long Recording of Traffic

Step 2:

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Reset the Counters

The values of the counters are valid if you made the reset of the counters of the GbE Port ( or All Ports) at the start of recording.

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RF & Others

By selecting RF & Others the following dialog box opens:

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Contents
1. Operation and Maintenance Overview 2. Alarm Management 3. Test Functions 4. Measurement Management 5. Export Data 6. Performance Management 7. Administration Tasks 8. License Management

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Export Data

This menu allows to export and to save on the PC the report files.

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How to Export the Report Files

Destination directory

Exporting

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Contents
1. Operation and Maintenance Overview 2. Alarm Management 3. Test Functions 4. Measurement Management 5. Export Data 6. Performance Management 7. Administration Tasks 8. License Management

Page38

Performance Management

Three types of performance are available:

RSPI Performance ACM Performance Ethernet Performance

The system foresees two measuring intervals for the performance data:

interval of quarters of an hour interval of 24 hours.

Page39

RSPI Performance

RSPI (Radio Section Physical Interface) performances are parameters allowing estimates and statistics on the RF transmission.

The parameters are reported in the table.

It is possible to set up to 4 different thresholds for the RF Rx power (RLT Threshold) and 2 threshold for the RF Tx (TLT Threshold).

Page40

Setting of the RSPI Parameters

Open the PM Setting sub-menu in the Performance menu.

The Performance Setting window allows setting the values of the measurement of the RSPI performance:

TLT1 = Tx Level Threshold #1 TLT2 = Tx Level Threshold #2 RLT1 = Rx Level Threshold #1 RLT2 = Rx Level Threshold #2 RLT3 = Rx Level Threshold #3 RLT4 = Rx Level Threshold #4
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Displaying of the RSPI Parameters

Open the PM View. Click on Quarter for the 15 performance and Day for the 24 hours performance.

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Displaying of the RSPI Parameters

Displaying of the RSPI Rx Performance (Quarter)

Displaying of the RSPI Rx Performance (Daily)

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Displaying of the RSPI Parameters

Displaying of the RSPI Tx Performance (Quarter)

Displaying of the RSPI Tx Performance (Daily)

Page44

ACM Performance

The ACM performance menu shows the total number of seconds, during which the Radio link in Tx side (or in Rx side), a specific modulation profile has been used.

Displaying of the ACM parameters: Open PM View in the Performance menu.

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Displaying of the ACM Parameters

Displaying of the ACM Rx Performance (Quarter)

Displaying of the ACM Rx Performance (Daily)

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Displaying of the ACM Parameters

Displaying of the ACM Tx Performance (Quarter)

Displaying of the ACM Tx Performance (Daily)

Page47

Ethernet Performance

The Ethernet performance menu shows the performances of the Ethernet.

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Displaying of the Ethernet Performances

Open PM View in the Performance menu.

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Displaying of the Ethernet Performances

Displaying of the GbE Performance (Quarter)

Displaying of the GbE Performance (Daily)

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Displaying of the Ethernet Performances

Displaying of the Radio Performance (Quarter)

Displaying of the Radio Performance (Daily)

Page51

Contents
1. Operation and Maintenance Overview 2. Alarm Management 3. Test Functions 4. Measurement Management 5. Export Data 6. Performance Management 7. Administration Tasks 8. License Management

Page52

Contents
7. Administration Tasks
7.1 Security 7.2 Product and Software menu 7.3 License Upgrade 7.4 Networking parameter change in the Single cable configurations 7.5 Reset 7.6 Backup and Restore

Page53

7.1 Security

Open the Security menu:

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Security

By pressing the View Accounting Log button the Accounting Log Table opens.

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7.2 Product and Software Menu

Software Data View

Page56

Software Upgrade

From WebLCT, the build software can be upgraded without any interruption on the operation.

The upgrade procedure uploads the software build on the standby bank; the system keeps running the pre-existing software on the active bank.

To make active the new build software, it is necessary to execute the switching of the banks. The switching operation runs the new version of the software.

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Software Upgrade

Steps:

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Product Inventory Data

Select HW Inventory in the Product & Software menu.

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7.3 License Upgrade

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7.4 Networking Parameter Change in the Single Cable Configurations

The new parameters can be made available in different ways:

HW Reset of the Direct_connected ODU, Disabling/Enabling of ACCM Timer and Disabling/Enablin MAC Learning in Direct Connected ODU

Topology change (disconnect and reconnect the ODU-ODU cable or connect/disconnect the GbE cable of Co-located ODU)

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Networking Parameter Change in the Single Cable Configurations

Disable the Transfer IP Address to colocated ODU functionality as shown in the figure, before to run the commands on port 23001 and do not re-enable it.

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7.5 Reset

Select menu Equipment > System Status.

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7.6 Backup and Restore

Backup:

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Backup and Restore

Restore:

Page65

Backup and Restore

Restore: Click on View Last Restore Log button to view the log of the last restore done on the application.

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Contents
1. Operation and Maintenance Overview 2. Alarm Management 3. Test Functions 4. Measurement Management 5. Export Data 6. Performance Management 7. Administration Tasks 8. License Management

Page67

Instructions for Fetching License Key from CLicS System

Page68

Support for Target ID Swap

Target IDs can be swapped only if:

Hardware is broken and a replacement license key is needed in new HW. A wrong target ID has been used.

Only license type that can be swapped is: license & standard key, if a reason for SWAP is met.

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Support for Target ID Swap

By pressing the LAC/Serial number link . user is directed to Detailed LK information. User can navigate also from there to the SWAP target IDs.

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Support for Target ID Swap

Swap target IDs:

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Support for Target ID Swap

Swap target IDs:

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Troubleshooting Instructions
Error Code 1 Error scenario Incorrect message format System Response Corrective instruction Error 001: Incorrect message format. User should send message again with correct message Please send message in format "STOCK- format. Message format expects at least 2 words. First ID DEVICE SERIALNUMBER". NSN/CLicS word is considered as Stock-ID and 20 characters after the first space will be considered as target ID. Requester's mobile number Error 002: Access rights denied for User's mobile number cannot be traced back to a valid cannot be identified in requested mobile number. Please NOLS account. If user has existing NOLS account, mobile system contact NSN Contact / NOLS Support for number update can be requested by email to NOLS correcting mobile number in NOLS Support team. If user does not have NOLS account, account. NSN/CLicS request NOLS support for creating new account. Mobile number is valid, but Error 003: You do not have sufficient SMS license delivery access access rights for CLicS SMS service. missing Please contact NSN Contact Person/CLicS Local key users for access rights. NSN/CLicS Stock ID is invalid Error 004: Stock-ID ABC is not valid. Please type the correct Stock-Id. NSN/CLicS Error 005: You do not have access to license keys from stock ABC. Please contact NSN Contact/CLicS Local key users to get needed access rights. NSN/CLicS User has a valid NOLS account with correct mobile number. But CLicS tool access or/and CLicS Subcontractor role is missing. CLicS Local key user should be able to provide the needed CLicS roles. The stock id sent by user is incorrect and does not exist in CLicS. Correct Stock-Id should be noted down from CLicS application web interface from left hand menu - "Support for SMS Delivery". Stock is valid, but user does not have access to the mentioned stock. Stocks are associated with customers. User should be mapped to the customer to enable access to the stocks belonging to that customer. CLicS Local key users should be contacted for mapping user to needed customers in CLicS system.

User does not have access rights to create licenses from requested stock.

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Troubleshooting Instructions
Error Code Error scenario 6 Stock does not have any more capacity available for license key creation System Response Error 006: Stock ABC does not have capacity available for license creation. Please contact NSN for solving the problem. NSN/CLicS Corrective instruction Stock available capacity is zero. This is possible if: All ordered licenses are used > more licenses need to be ordered Licenses are ordered, but order is cancelled / GI not issued/ GI cancelled. > contact SAP local key users for correcting the problem Error 007 - License generation failed. License generation failed due to system related Please contact NSN Contact Person problem. This is possible if any system component is to investigate the problem. down (NAIP, CLicS, and NOLS) or not working. User NSN/CLicS can try after sometime; it will work if the problem was temporary. CLicS IT Support should be contacted according to support model to troubleshoot the problem. Error 008 - Entered Target ID has CLicS system allows device serial numbers (target id) more than 20 characters, Please of check if the target id (device serial maximum length 20 characters. Please type the number) is correct. NSN/CLicS correct target id. Error 009 - Entered Target ID The target ID contains characters which are not contains invalid characters, Please allowed. check if the target id (device serial Allowed characters are ASCII characters within range number) is correct. NSN/CLicS 0127. CLicS IT support should be contacted for further details. User gets no response from CLicS Technical problem contacting BookIT server. CLicS IT after SMS request is sent support should be contacted for troubleshooting the problem on BookIT server.

License generation failed due to system problem

Device Serial number length exceeds limit

Device Serial Number format is invalid

No response from CLicS after 15 minutes SMS request is sent (in average response is expected in less than 5 minutes)

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Summary

Operation and Maintenance Overview Alarm Management Test Functions Measurement Management Export Data Performance Management Administration Tasks License Management

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Thank you