COMMENT

Letter from America

New FAA Controllers hiring plan
on track for NextGen
Hiring and training new air traffic controllers at the Federal Aviation
Administration’s (FAA) Air Traffic Organization (ATO) is not only
happening faster than a wave of controller retirements but is also
delivering a new generation of controllers in time for the Next
Generation Air Transportation System.

Earlier this year, we released the fifth edition of our long-term ATO staffing plan to hire,
train, and develop the air traffic controller workforce. Our plan reports that system-wide,
air traffic demand has declined significantly over the past decade. Since 2000, the peak
year for traffic, volume has fallen by 17 percent and is not expected to return to peak levels
in the near term. On a per-operation basis, the ATO has more fully certified controllers on
board today than in 2000.

Ensuring air traffic control facilities are adequately staffed to meet workload and traffic
volume is a high priority for us. Our “staff to traffic” model provides the flexibility to
match the number of controllers with traffic volume and workload unique to each facility.
Numerous facility-specific factors are considered, including traffic volume based on
forecasts and hours of operation, as well as forecasts of retirements and attrition losses.

Controller retirements in fiscal year 2008 were below projections, and lower than the previous year.
Current year retirements are trending even lower than last year. In total, we expect to lose more than
1,500 controllers due to retirements, promotions and other losses in fiscal year, ending September 30,
2009. Over the next 10 years, we project a total loss of 14,657 controllers from all causes.

The good news is that thousands keep applying for air traffic controller jobs and enter the preparation
pipeline. We continue to hire well in advance, allowing sufficient training time for newly hired controllers
to replace retiring controllers. In fiscal year 2008, we brought 2,196 new air traffic controllers on board,
exceeding hiring targets by 300. In the last three years, we have hired more than 5,500 new air traffic
controllers, increasing the controller workforce to 15,381.

These new controllers are learning new methods of controlling traffic. The Next Generation Air
Transportation System incorporates satellite-based technologies into existing systems to improve
operations today.

For example, the FAA recently deployed a new oceanic air traffic control system that uses satellites and
electronic reporting of aircraft positions. The FAA also reduced separation requirements in the West
Atlantic for aircraft equipped with advanced avionics and established satellite-based routes on the
West Coast.

In the last decade or so, new technology and procedures have been introduced into the air traffic system
to increase capacity, reduce delays and improve controller productivity. Some of these include the User
Request Evaluation Tool, Reduced Vertical Separation Minimum and Traffic Management Advisor. These
modern tools have enabled controllers to handle additional traffic more safely and more efficiently.

This planned evolutionary approach provides for a smooth transition for pilots and controllers. And as the
FAA brings thousands of new controllers on board, our training continues to improve.

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The FAA Academy in Oklahoma City, Oklahoma, trains developmental controllers using lecture,
computer-based instruction, medium-fidelity simulation, and high-fidelity simulation. The academy lays
the foundation for developmental controllers by teaching fundamental air traffic control procedures that
are used across the country. In 2008, the FAA vastly increased the terminal simulation capability at the
FAA Academy by installing six new high-fidelity tower simulators, providing a realistic tower environment
in which to teach new controllers.

The academy also installed a state-of-the-art en route training lab, which simulates the air traffic control
technology currently in use in FAA en route facilities and provides unique training opportunities. The
FAA has been using tower simulators for on-site field training in Chicago, Miami, Phoenix and Ontario,
Calif., since 2006. In December 2007, the FAA awarded a contract to provide another 18 simulators to
field facilities.

All these improvements contribute to reducing training time for terminal and en route controllers.
It no longer takes from three-to-five years to fully train a professionally certified air traffic controller.
Depending on the complexity of the facility, controllers are now being trained to full certification in
two-to-three years.

Based on our hiring needs, vacancy announcements are issued to recruit candidates from the general
public, air traffic collegiate training initiative graduates, retired military controllers, veterans eligible
under the Veterans’ Recruitment Appointment Authority, as well as current and former civilian air traffic
controllers. The FAA is streamlining the controller application process through enhanced automation
and recruiting candidates under open continuous vacancy announcements.

The number of people in the hiring pool varies during the year as applicants are evaluated and drawn
from the pool. However, our overall goal is to maintain a pool of between 3,000 and 5,000 candidates
available for consideration by selection panels at any one time.

The FAA attracts potential job candidates with the use of popular Internet and social networking sites
such as CareerBuilder.com, Monster.com, HireDiversity.com, haveadreamjob.com, aviationemployment.
com, Military.com, YouTube.com and MySpace.com.

The FAA places advertisements on morning drive-time radio, local television stations and buses.
Newspaper and magazine advertisements in USA Today, Aviation Week & Space Technology, Native
American Times, Asian Week, Latina, Minority Career, Atlanta Latino and Birmingham Times are
supplemented with media designed to reach and attract a broader applicant pool for controller positions.

This year the FAA plans to participate in more than 65 job fairs such as: Annual Career Fair for People
with Disabilities & Disabled Veterans, Washington, D.C.; Haskell Indian Nations University, Lawrence,
Kan.; Good Morning America & Women for Hire, Hollywood, Fla.; National Asian American Student
Conference, Emory University, Atlanta, Ga.; Diversity Military World Heritage Expo, National Harbor,
Md.; Tuskegee University, Tuskegee, Ala.; and University of Washington, Seattle, Wash.

Safety is our top priority at the Federal Aviation Administration. Every day tens of thousands of aircraft
are guided safely and expeditiously through the national airspace system. This would not be possible
without the combined expertise of people, leading edge technology and procedures the FAA works
hard to maintain. The FAA is on track to systematically replace air traffic controllers as well as ensuring
the knowledge transfer required to maintain a safe airspace system.

Eugene D. Juba
Senior Vice President for ATO Finance
Air Traffic Organization
Federal Aviation Administration

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