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Irvine, CA 949.500.6624 janice.decker3@gmail. Focused, Overachieving Sales Professional with a career building solid client relationships and delivering double-digit sales growth within highly competitive markets. High-performance career as a sales manager leading organizations through accelerated growth to dominant market positions and revitalizing stagnant areas. Skilled at identifying the right opportunities and understanding prospect requirements. Top-of-the-line presentation, negotiation, and relationship management skills. Talented sales trainer and team leader. Disciplined and decisive with the ability to identify client requirements and determine appropriate solutions. An accelerator of profitable revenue growth through expertise creating strategic sales plans, developing vertical markets, and evaluating competitive activity. Successful at orchestrating the entire sales process, from opportunity identification through market launch, customer capture and retention, and product/service delivery.


Client Retention - Relationship Building - Cost-Benefit Analysis - Maintaining and Growing Brand Awareness - HighImpact Sales Presentations Contract Negotiations - Operations Management - New Business Development and Procurement Create and Implement Sales Strategy - Generate and Monitor Budgets - Develop Existing Account Relationships Performance Measurement and Improvement - Strategic Sales and Market Planning - Team Building - Territory Development and Growth - Turnaround and Change Management Improve Market Penetration

Kensington Tours, Santa Ana CA 2013-2014
Kensington Tours specializes in carefully crafted tailor-made journeys to the most extraordinary destinations.

SENIOR SALES SPECIALIST Fulfill incoming email and phone leads by creating tailor-made quotes according to clients exact specifications. Update Client Management System with contact information, daily activities and leads. Maintained consistent communication with Outside Sales, Marketing and Management Teams through daily reports and weekly telephone or Skype calls.
Cox & Kings, the Americas, Los Angeles CA 2010-2012

With over 250 years of experience provides worldwide Luxury Private, Escorted Discovery and Luxury Group Journeys.

DIRECTOR, GROUP SALES Responsible for establishing new Discovery Escorted Department including all procedures from quotes to travel documents offering 52 tours to 24 countries and customized FITs. Introduced Escorted Tours to customer base through travel agent training luncheons, webinars and sales calls. Solicited, developed and closed business to ensure revenue goals. Worked hand-in-hand with Marketing Team to create sales campaigns including on-line and print collateral. Met and exceeded Q2 2012 assigned business goals by 50%.


Trafalgar Tours, Anaheim, CA

Provider of value escorted tours to worldwide destinations, with over 60 years' experience.



Managed all National and Key Account communications, reporting, marketing programs and events. Negotiated yearly contracts, marketing plans and projected goals with consortium headquarters. Generated business opportunities and created new accounts improving brand awareness through aggressive prospecting, effective sales visits, facilitating and maintaining professional relationships. Assured accurate account reporting, prompt payment of management fees and overrides. Organized luncheon for top agents based on a British theme complete with fish and chips, room rental, catering contracts and back-end accounting. Created Familiarization Trips for agents as follow-up to the luncheon. In charge of companys participation at National Trade Shows and Seminars, including booth space, marketing collateral, and conducting training. Increased program series by 25% by assessing individual and business needs, providing effective promotions of travel packages, and utilizing my strong operations background. Sited as major contributor to companys recognition as 2008 Tour Operator of the Year, through fostering key professional relationships, commitment, integrity, and consistency. TRAVCOA, Newport Beach, CA
A global leader in luxury leisure travel.


Managed and directed outside sales, reservation staff, air department, and FIT division. Major point of contact for consortia advertising, marketing contracts, and professional business relationships. Increased program series and custom journey business by 35%, as a result of integrating program enhancements and agent incentives. As Regional Sales Manager, managed 7 state territory offering 8 Grand Expeditions brands. Increased Private Jet revenues by 50% exceeding quarterly and annual goals.


Associate of Arts, Humanities, Glendale Community College Coursework in Marketing & Economics, UCLA Ongoing Professional Training How to Gain, Train, and Maintain a Dynamic Sales Force, Certification from Tom Hopkins International Mastering Travel Consultant Leadership, Travel Mart Training Professional Tools Word, Microsoft Office, Excel, CRM, PowerPoint