Project Report on Motivation Level of Employees or Employees Motivation

Certificate This is to certify that the research project report entitled Motivation Level of Employees has worked on Final Year Student of MBA under my supervision. She has showed a tremendous zeal, workin spirit and enthusiasm towards this pro!ect. " certify that this research work is ori inal and have the re#uisite standard of an MBA student. Therefore, " recommend the same for evaluation. " wish her all the $est in her future endeavors. Si nature

Contents %. ). *. +. ,. .. /. 1. 2. "ntroduction to the &ro!ect 'eport on (mployees Motivation "ndustrial &rofile 'esearch Methodolo y Analysis -onclusions 'ecommendations 0imitations Bi$lio raphy Anne3ure

Introduction towards Project Report on Motivation The efficiency of a person depends on two factors, firstly, the level of a$ility to do a certain work, secondly, the willin ness to do the work. So for as the first factor is concerned it can $e ac#uired $y education and trainin , $ut the second factor can $e created $y motivation. A person may have several needs and desires. "t is only stron ly felt needs which $ecomes motives. Thus motives are a product of needs and desires motives are many and keep on chan in with time motives are invisi$le and directed towards certain oals. Motivation means that process which creates on inspiration in a person to motivation is derived from the word 4motive5 which means the latest power in a person which impels him to do a work. Motivation is the process of steerin a person5s inner drives and actions towards certain oals and committin his ener ies to achieve these oals. "t involve a chain reaction startin with felt needs, resultin in motives which ive rise to tension which census action towards oals. "t is the process of stimulatin people to strive willin ly towards the achievement of or anizational oals motivation may $e defined as the work a mana er performs an order to "nduce Su$ordinates to act on the desired manner $y satisfyin their needs and desires. Thus motivations is concerned with how $ehaviour ets started, is ener ized, sustained and directed. Definition of Motivation : %st 6efinition of Motivation 7 Accordin to Michael 8. 8acius 9 Motivation is the act of stimulatin some one or oneself to et a desired course of action or to push the ri ht $utton to et a desired reaction. )nd 6efinition of Motivation 7 Accordin to 6alton (. Mcfarland, :The concept of motivation is mainly psycholo ical. "t related to those forces are many and keep on chan in with time motives are invisi$le and directed towards certain oals.

ec!ni"ues of Motivation The main techni#ues of motivation are as under 7

&ositive and ne ative motivation. Financial and ;on<financial motivation. "ndividual and roup motivation. (3trinsic and "ntrinsic motivation.

Importance of Motivation Motivation is one of the most crucial factors that determine the efficiency and effectiveness of an or anization with its help a desire is $orn in the minds of the employees to achieve successfully the o$!ective of the enterprise. All or anizational facilities will remain useless people are motivated to utilize these facilities in a productive manner. Motivation is an inte ral part of mana ement process. An enterprise may have the $est of material, machines and other means of production $ut all these resources are meanin less so lon as they are not utilized $y properly motivated people. There was a time when the human resource of production was treated like other non<human resources and was not iven any special importance. But this old concept has lost all importance in this competitive a e classifyin the importance of motivation 'enis 0ikert has called it. :The core of Mana ement:. The importance of motivation $ecomes clear from followin facts 7 %. ). *. +. ,. .. /. 1. 2. %?. %%. =i h 0evel of &erformance. 0ow (mployee Turnover and A$senteeism. (asy Acceptance of or anizational chan es. >ood human relations. >ood ima e of or anization. "ncrease in Morale. &roper use of =uman 'esource &ossi$le. =elpful in Achievin >oals. Builds >ood relations amon employees. (asier Selection. Facilities -han e.

Pro#lem of Motivation Motivation is the outcome of a certain relation $etween the superiors and the su$<ordinates for this the superiors or the mana ers make special effort different from the daily control or functions. "t is not necessary that the efforts made $y the mana ers will $e unanimously accepta$le. "t can also $e opposed in this way there are many hardles in implementin a motivational system. They are follows 7 %. ). *. +. A -ostly (fforts Trou$le Makin (mployees. Motivation is an internal feelin . @pposition to chan es.

$#jectives of t!e Project Report

To know the motivation level of the employees of the or anization. To access the workin of the personnel department.

Researc! Met!odolo%y &cope of &tudy : The study was limited to B.T.M. ABhiwaniB of Birla >roups.

Researc! Desi%n : This research is of descriptive. "n descriptive research we have sufficient data on the concept and research material. Because many researchers have $een done the same concept. Therefore, there is nothin new this concept while " am oin to study. " have used #uestionnaire method for collectin the data. " have formed same #uestionnaire for workers C staff mem$ers. Met!odolo%y

Sample Size 7 *? "nstrument Dsed 7 Euestionnaire. Sample Techni#ue 7 'andom Samplin .

&ources of Data

&rimary 6ata < Euestionnaire. Secondary 6ata < Files, 'ecord Books, -ompany Manuals, Fe$sites and Books.

=ere are the complete Analysis of (mployees Motivation 7

Table - 1 Title : Respondent's Classification According to the Age

A e >roup Below *? *?<+? +?<,? ,?<.? Total

;o. of 'espondents ? . %1 . *?

&ercenta e ? )? .? )? %??
roup of +?<,? and )?G of the

6escription 7 Ta$le % shows that most of the respondents are in the a e respondents are in the a e roup of *?<+? and ,?<.? respectively.

Table - 2 Title : Respondent's Classification According to the Qualification

Eualification Below Matric Matric "ntermediate >raduate &ost >raduate

;o. of 'espondents 1 %1 + ? ?

&ercenta e )../ .? %*.* ? ?

Any Tech.

6escription 7 Ta$le ) shows that out of *? respondents, most of them are Matric, %*.*G respondents are intermediate and ).../G are $elow matric.

Table - 3 Title : Respondent's Classification According to the sex

Se3 Male Female

;o. of 'espondents *? ?

&ercenta e %?? ?

6escription 7 Ta$le * shows that %??G respondents are male.

Table - 4 Title : Respondent's Classification According to the experience

(3perience ?<, Years ,<%? Years %?<%, Years %,<)? Years )?<), Years ),<*? Years *?<*, Years *,<+? Years Total

;o. of 'espondents ? ) ) / 1 1 ? * *?

&ercenta e ? ../ ../ )*.) )../ )../ ? %?.? %??

6escription 7 Ta$le + shows e#ual no. of respondents are havin the e3perience of )?<), and ),<*? years respectively and / respondents are havin the e3perience of %,<)? years.

Table Title : Respondent's Classification According to the !arital "tatus

Marital Status Married

;o. of 'espondents *?

&ercenta e %??

Dnmarried

6escription 7 Ta$le , shows that all of the respondents are married.

Table - # Title : Respondent's Classification According to the $%plo&ee !oti'ation

Are you ;o. of motivated $y 'espondents the officers Yes ;o *? ?

&ercenta e %?? ?

6escription 7 Ta$le . shows that %??G respondents view that they are motivated $y the officers.

Table - ( Title : Respondent's Classification According to the T&pes of )eeling *ith organi+ation

Fhat type of feelin you ;o. of have $y 'espondents workin on BTM Satisfied Dnsatisfied *? ?

&ercenta e

%?? ?

6escription 7 Ta$le / shows that %??G of the respondents are of the opinion that they are satisfied with the or anization.

Table - , Title : Respondent's Classification According to the opportunit& for 'ie*s expression

6o you et the opportunity to ;o. of &ercenta e e3press your view 'espondents in the company Yes ;o *? ? %?? ?
ets the opportunity to

6escription 7 Ta$le 1 shows that %??G respondents are of the opinion that they e3press their views.

Table - Title : Respondent's %anage%ent Classification According to the .ob satisfaction about co%pan&

Are you satisfied ;o. of with your company &ercenta e 'espondents mana ement -ompletely &artially )% 2 /? *?

6escription 7 Ta$le 2 shows that /?G respondents are completely satisfied a$out company mana ement and *?G of respondents are partially satisfied with the company.

Table - 1/ Title : Respondent's Classification According to the satisfaction *ith regard to *or0ing conditions

Are you satisfied ;o. of with the workin &ercenta e 'espondents conditions on BTM -ompletely &artially )/ * 2? %?

6escription 7 Ta$le %? shows that 2?G respondents opinion that they are completely satisfied with the workin conditions and %?G of the opinion that they are partially satisfied with workin conditions. Conclusion

@n the $asis of the data analysis and interpretations the research come to know that followin points 7 'espondents et opportunity to e3press their views. /?G of the respondents are completely satisfied while *?G of the respondents are partially satisfied. Ma!ority of the respondents are completely satisfied with the workin conditions. /?G of the respondents are satisfied with the wa es and salary administration of the or anization. +?G of the respondents are completely satisfied with the medical facilities. There is a cooperative relationship $etween workers and mana ement. Motivation is a$stract #uality, for which measurement $ecome to difficult task $ecause of the non<availa$ility of standardized test for it. Attitude of workers towards supervisor and co<workers is also e3tremely favoura$le. Attitude of workers towards or anization is e3tremely favoura$le.

&u%%estions

After findin out the Survey 'eport on (mployees Motivation, the conclusions the followin can $e made 7

su

estions

Forkin conditions should $e improved. Fa es and salary administration should $e made appropriate for their purpose wa es should $e revised annually. More financial $enefits should $e iven. Felfare services for the $enefits of workers need to $e improved. &artially medical facilities needs a si nificant improvement. &romotion system should $e communicated amon the workers. Today, as there is a atmosphere of worker participation in the decisions re ardin or anization worker should have iven opportunity to e3press their views in the company. The human motivation is chan ea$le and not sta$le it should $e considered in mind. Money incentives should $e iven more. Mana ement policies and practices should $e communicated so that workers could understand them easily.

Limitations 0imitations of the research are as follows 7 Motivation '#stract : Motivation is a$stract and it is very difficult to measure motivation $ecause it can only $e felt. As it cannot $e touched there is no standardized data on motivation. Lac( of Education 'mon% t!e wor(ers : Most of the workers are not educated as a result they $ecome suspicious of the fillin of these #uestionnaire. Difficulty in )illin% : A lar e num$er of the respondents needed help in fillin these #uestionnaire. Lac( of &eriousness : Some of the workers did not attach the re#uired seriousness to the investi ator.

*uestionnaire of Employees Motivation &urvey Back round "nformation ;ame 7 HHHHHHHHHHHHHHHHHHHHHHH FatherIs J =us$andIs ;ame 7 HHHHHHHHHHHHHHHHHH A e 7 HHHHHHHHHHHHHHH Se3 7 Male A B Female A B 6epartment 7 HHHHHHHHHHHHHHHHHHHHHH6esi nation 7 HHHHHHHHHHHHHHHHH (3perience 7 "n the or anization A HHHHH YearsB "n other or anization A HHHHH YearsB (ducational Eualifications 7 "lliterate A B 0iterate A B

"f 0iterate 7 Below Matric A B Matric A B "ntermediate A B >raduate A B Marital Status 7 Married A B Dnmarried A B -ate ory 0evels 7 Skilled A B Dnskilled A B Semi Skilled A B

;ature of 8o$ 7 -asual A B &ermanent A B

*uestionnaire )or Employees %. Are you motivated $y the officers K AiB Yes AiiB ;o ). Fhat type of feelin you have $y workin in the BTM K AiB Satisfactory AiiB Dnsatisfactory *. 6o you et the opportunity to e3press your view in the company K AiB Yes AiiB ;o +. Are you satisfied with your companyIs mana ement K AiB -ompletely AiiB &artially AiiiB Moderate ,. Are you satisfied with the workin conditions in BTM K AiB -ompletely AiiB &artially AiiiB Moderate .. Are you the mem$er of any reco nize union K AiB Yes AiiB ;o Specify the name HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH. /. Fhat type of relation you have with your officers K AiB 6irect AiiB "ndirect 1. =ow are the relation with workers union and mana ement K AiB Fine AiiB Avera e AiiiB Bad 2. Fhich method of motivation motivate you more K AiB &ositive Method AiiB ;e ative Method %?. Accordin to you which one is the $est motivator K AiB "n -ash AiiB "n Lind. %%. Are you satisfied with wa es and salary administration K AiB -ompletely AiiB &artially AiiiB Moderate AivB ;one of those. %). Fhat is your view the practices C &olicies of mana ement K

AiB Fair AiiB Dnfair AiiiB -annot Say %*. =olidays provided to you in a year K AiB ?<%? AiiB %?<)? AiiiB )?<*? AivB *?<+? %+. 6o you consider BTM is the $est place of work K AiB Yes AiiB ;o %,. 6o you satisfied with the medical facilities K AiB -ompletely AiiB &artially AiiiB Moderate %.. Are you satisfied with Financial Benefits K AiB -ompletely AiiB &artially AiiiB Moderate %/. Fhat kind of the recreational facilities provided $y the company K AiB Sports -lu$ AiiB 0i$rary AiiiB Any other, specify. %1. Fhat kind of the facilities provided $y the company K AiB 'esidential Facility AiiB -anteen Facility AiiiB -hildrenIs School Facility AivB All of A$ove. %2. Fhat do you et for over time K AiB (3tra money AiiB 0eave facility AiiiB &raise AivB All of a$ove. )?. =owIs the relation $etween workers and mana ement K AiB -o<operative AiiB Dn<cooperative.