UFR II Printer Guide

Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.

ENG

imageRUNNER 2422/2420 UFR II Printer Guide

Manuals for the Machine

The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed.
Guides with this symbol are printed manuals.
CD-ROM

Guides with this symbol are PDF manuals included on the accompanying CD-ROM. (See footnote.)

Quick Reference for Basic Operations Setup Instructions Basic Operations Basic Operations Troubleshooting Copying Instructions Remote User Interface Instructions Network Connectivity and Setup Instructions Color Network ScanGear Instructions

Easy Operation Guide Users Guide Reference Guide Copying Guide Remote UI Guide* Network Guide* Network ScanGear Guide* UFR II Printer Guide (This Document) Windows Printer Driver Guide Mac Printer Driver Guide

CD-ROM

CD-ROM

CD-ROM

CD-ROM

CD-ROM

(for Windows only)

UFRII LT Printer Instructions

CD-ROM

CD-ROM

UFRII LT Printer Driver Instructions

for Windows
UFRII LT Printer Driver Instructions

CD-ROM

for Macintosh

CD-ROM

* The manual is needed only if the optional Network Kit is attached to the machine.

To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your system, please download it from the Adobe Systems Incorporated website.

How This Manual is Organized

Chapter 1 Chapter 2 Chapter 3 Using the Machine as a Printer Troubleshooting Appendix
Includes the Symbol Sets Supported, Specifications, and the Index.

Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Keys and Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Chapter 1

Using the Machine as a Printer

Using the Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4 Default Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4 Default Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6 Enabling the Duplex Unit-A1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7 Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11 Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12 Combining the Binding and Margin Settings . . . . . . . . . . . . . . . . . . . . . .1-14 Finishing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15 Error Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17 Auto Size Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18 Initializing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18 Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19 Using the Stop Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19 Using the System Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20

iv

Chapter 2

Troubleshooting
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Printer Trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Other Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Correcting Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Chapter 3

Appendix
Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Symbol Sets Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 ISO Substitution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Preface
Thank you for purchasing the Canon imageRUNNER 2422/2420. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

How to Use This Manual

Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.
IMPORTANT Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine or property. NOTE Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

Keys and Buttons Used in This Manual

The following symbols and key/button names are a few examples of how keys and buttons to be clicked or pressed are expressed in this manual:
Control

Panel keys Control Panel Keys Example [ ] (Additional Functions) [OK]

[Key icon] Key icon + (Key Name) [Key Name]

Buttons

on Computer Operation Screens UI Type Example [OK] [Start] menu, [CD-ROM] icon, etc.

[Button Name] [UI Name] + menu, icon, etc.

vi

Displays Used in This Manual

Screen shots of computer operation screens used in this manual may differ from the ones you actually see, depending on the model or options you have installed. The buttons and other objects that are related to operations during the procedure are marked with a , as shown in the example below.

vii

Illustrations Used in This Manual

The machine illustrations used in this manual are those of the imageRUNNER 2420 with the following optional equipment attached: the Feeder (DADF-P2), Finisher-U2, Additional Finisher Tray-C1, Cassette Feeding Module-J1, and Cassette Feeding Module-K1.

Abbreviations Used in This Manual

In this manual, product names are abbreviated as follows: Microsoft Windows 2000 operating system: Microsoft Windows XP Home Edition operating system: Microsoft Windows XP Professional Edition operating system: Microsoft Windows XP operating system: Microsoft Windows Vista operating system: Microsoft Windows 7 operating system: Microsoft Windows Server 2003 operating system: Microsoft Windows Server 2008 operating system: Microsoft Windows operating system: Windows 2000 Windows XP Home Edition Windows XP Professional Edition Windows XP Windows Vista Windows 7 Windows Server 2003 Windows Server 2008 Windows

viii

Trademarks
Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft, Windows, Windows Vista, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product and company names herein may be the trademarks of their respective owners.

ix

Legal Notices
Copyright
Copyright 2012 by Canon Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc.

Disclaimers
The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

Using the Machine as a Printer

CHAPTER This chapter describes what you should know and do before printing documents from a computer, such as customizing the Printer Settings and canceling print jobs. Using the Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Default Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4 Default Paper Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6 Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11 Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12 Finishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15 Error Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17 Auto Size Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18 Initializing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18

Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

Using the Stop Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19 Using the System Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20

1-1

Using the Printer Settings Menu

1
Using the Machine as a Printer The <Printer Settings> menu enables you to access common features. Below is an abbreviated outline of the <Printer Settings> menu structure.
NOTE Depending on the printer environment, some settings may not be available.

A sequence of steps for selecting the Printer Settings is illustrated below. For details on the available printer settings, see Settings Menu, on p. 1-4.

1-2

Using the Printer Settings Menu

1 2

Press

(Additional Functions).

The Additional Functions menu appears.

The Printer Settings menu appears.

Printer Settings Default Paper Size Default Paper Type 2-Sided Print Quality

Use [ ] or [ ] to select the setting that you want to change press [OK].

Referring to the descriptions of the following settings, select the option best suited to your preferences: - Default Paper Size (See Default Paper Size, on p. 1-4.) - Default Paper Type (See Default Paper Type, on p. 1-5.) - 2-Sided (See 2-Sided Printing, on p. 1-6.) - Print Quality (See Print Quality, on p. 1-11.) - Page Layout (See Page Layout, on p. 1-12.) - Finishing (See Finishing, on p. 1-15.) - Error Time Out (See Error Time Out, on p. 1-17.) - Auto Size Detection (See Auto Size Detection, on p. 1-18.) - Initialize Printer (See Initializing the Printer, on p. 1-18.)

Press

(Reset) to return to the Standby display.

Using the Printer Settings Menu

1-3

Using the Machine as a Printer

Additional Functions Audible Tones Common Settings Copy Settings Printer Settings

Use [ ] or [ ] to select <Printer Settings> press [OK].

Settings Menu
1
Using the Machine as a Printer This section provides detailed information on the Printer Settings.
NOTE The default settings are indicated in bold.

Default Paper Size

A4, A4R, A3, A5R, B4, B5, B5R, LTR, LTRR, LGL, STMTR, EXEC, COM10, Monarch, DL, ISO-C5, ISO-B5 This setting defines the default paper size used when the paper size cannot be set from the printer driver in the computer, or when no paper source is specified. To select an option, use [ ] or [ ] to select the desired paper size press [OK].

IMPORTANT If you are printing from a computer that does not have the appropriate printer driver for the machine, make sure that the paper loaded in the paper drawer matches the paper size selected for this setting. If paper of the selected size is missing in any of the paper sources, the machine displays an error message on the LCD display and suspends to perform further printing. If no paper source has been selected through the application, the machine automatically selects the default printer setting for the paper size. (See Chapter 3, Useful Functions and Settings, in the Reference Guide.)

1-4

Settings Menu

Default Paper Type

Plain, Recycled, Color, Bond, Heavy Paper, Tracing Paper, Transparency, Labels This setting sets the default paper type to be used for print jobs. This machine has internally defined optimal print modes for each specified paper type. To select an option, use [ ] or [ ] to select the desired paper size press [OK].

1
Using the Machine as a Printer

IMPORTANT If you are printing from a computer that does not have the appropriate printer driver for the machine, make sure that the paper loaded in the paper drawer matches the paper type selected for this setting. If paper of the selected type is missing in any of the paper sources, the machine displays an error message on the LCD display and suspends to perform further printing. If no paper source has been selected through the application, the machine automatically selects the default printer setting for the paper type. (See Chapter 3, Useful Functions and Settings, in the Reference Guide.) NOTE Use the following figures as a guideline to decide whether paper should be specified as Plain Paper or Heavy Paper: - Plain Paper: 64 g/m2 to 80 g/m2 - Heavy Paper 1: 81 g/m2 to 90 g/m2 - Heavy Paper 2: 91 g/m2 to 105 g/m2 - Heavy Paper 3: 106 g/m2 to 128 g/m2 Canon transparency film is recommended for printing on transparencies. Canon label paper is recommended for printing on labels. Two-sided printing is not available for Heavy Paper, Transparency, or Labels.

Settings Menu

1-5

2-Sided Printing
Off, On This setting selects one- or two-sided printing. In the 2-Sided Printing mode, the document is printed on both sides of the paper.

1
Using the Machine as a Printer

To select an option, use [

] or [ ] to select the desired paper size press [OK].

IMPORTANT The 2-Sided Printing mode is available only when the optional Duplex Unit-A1 is attached. To perform 2-Sided Printing from a computer that is connected to the machine with a USB cable, you must enable the optional Duplex Unit-A1 from the printer driver. For help, see Enabling the Duplex Unit-A1, on p. 1-7. NOTE In the 2-Sided Printing mode, you can use either the paper drawers or stack bypass as the paper source, with the A4, A3, A5R, B4, B5, B5R, LTR, LGL, STMTR, or EXEC paper loaded. In the 2-Sided Printing mode, you can use the 64 g/m2 to 90 g/m2 paper. When printing on letterhead paper, or paper with a logo (such as a cover sheet), pay attention to the printing surface as illustrated below. - If the paper is fed from a paper drawer, the printing surface should be face down.

- If the paper is fed from the stack bypass, the printing surface should be face up.

You can switch the paper feed method for paper loaded in the machine. (See

Chapter 3, Useful Functions and Settings, in the Reference Guide.)

1-6

Settings Menu

Enabling the Duplex Unit-A1

To perform 2-Sided Printing, enabling the Duplex Unit-A1 manually on the printer driver is required on some cases, such as when the machine is connected to a computer with a USB cable. You can also check whether the Duplex Unit-A1 is enabled by the procedure below. For Windows:

1
Using the Machine as a Printer

Open the printer properties dialog box.

For Windows 2000 Click on the [Start] menu point to [Settings] click [Printers]. For Windows XP Professional Edition/Server 2003 Click on the [Start] menu [Printers and Faxes]. Windows XP Home Edition Click on the [Start] menu point to [Control Panel] [Printers and Other Hardware]
click [Printers and Faxes].

Windows Vista Click on the [Start] menu [Control Panel] [Hardware and Sound] [Printers]. Windows Server 2008 Click on the [Start] menu [Control Panel] [Printers]. Windows 7 Click on the [Start] menu [Devices and Printers].

Right-click the icon of the printer you installed click [Printer Properties] (or [Properties]).

Settings Menu

1-7

Click the [Device Settings] tab to display the [Device Settings] sheet select the [Duplex Unit] check box click [OK].
For Windows 7

1
Using the Machine as a Printer
1-8

Settings Menu

 For Macintosh:
NOTE The screen shots in the procedure below are from Mac OS X 10.4.

1 2

Open [System Preferences] click [Print & Fax].

1
For Mac OS X 10.5 or later, select your printer click [Options and Supplies].

Select [Installable Options] select the [Duplex Unit] check box click [Apply Changes].
NOTE For Mac OS X 10.4, if you close the [Printer Info] dialog box without clicking [Apply Changes], the settings you have made will not be saved. For Mac OS X 10.5 or later, click [Driver] confirm that the printer driver corresponding to your printer is selected for [Print Using] enable [Duplex Unit] click [OK].

Settings Menu

1-9

Using the Machine as a Printer

Click [Printing] select your printer click [Printer Setup].

1
Using the Machine as a Printer

IMPORTANT Confirm also that the options other than the Duplex Unit-A1 are properly configured. Be sure to select only those options that are actually installed in the machine.

1-10

Settings Menu

Print Quality
Image Refinement
On, Off This setting smoothes the jagged outlines of characters and graphics. Use [ ] or [ ] to select <Off> or <On> press [OK]. If <On> is selected, smoothing is performed before printing. Select <Off> to disable the function. NOTE The effects of image refinement may vary depending on the types of characters and graphics on the printed document.

1
Using the Machine as a Printer

Density
-4 to +4; 0 This setting adjusts the print density. Pressing [ ] or [ ] makes the print image lighter or darker respectively. You can select from nine levels, with level 0 (middle) being the default setting.

Toner Saver
Off, On This setting enables or disables the toner saving feature. Enabling this feature uses less toner to print documents and may result in longer toner life. Use [ ] or [ ] to select <Off> or <On> press [OK].

NOTE If <On> is selected for <Toner Saver>, very light or finely detailed images may not be printed clearly.

Settings Menu

1-11

Page Layout
Binding
Long Edge, Short Edge

1
Using the Machine as a Printer

This setting determines whether the binding position is along the long edge or the short edge of the paper. When binding for two-sided printing, the image orientation is automatically adjusted for correct layout. When the binding position is on the long edge of the paper:
Two-sided printing in portrait orientation Front Back Two-sided printing in landscape orientation Front Back

When the binding position is on the short edge of the paper:

Two-sided printing in portrait orientation Front Back Two-sided printing in landscape orientation Front Back

Use [

] or [ ] to select the desired page layout press [OK].

NOTE You cannot create a binding margin with this setting alone. Use this setting in combination with the Margin setting (described below) to create a binding margin. For two-sided printing, the orientation of the image on the back side of the page may be changed by this setting.

1-12

Settings Menu

 Margin
-50.0 mm to +50.0 mm (in increments of 0.5 mm); 0.0 mm This setting sets the page margin in millimeters or inches. The settings can be set between -50.0 mm and +50.0 mm in increments of 0.5 mm. Press [ Press [ ] to increase the width of the inside margin. ] to increase the width of the outside margin.

1
[-] Center

[0 mm] Center

[+] Center

You can specify the edge along which the margin will be created in the <Binding> setting. To create a margin along one of the edges of the paper, use this setting in combination with the <Binding> setting. IMPORTANT If this setting moves the image outside the printable area, part of the image may be cut off. NOTE Pressing [ ] increases the setting value in 0.5 mm increments. Pressing [ ] decreases the value by 0.5 mm. Hold down [ ] or [ ] to quickly and continuously scroll through the values.

Settings Menu

1-13

Using the Machine as a Printer

Combining the Binding and Margin Settings

The figures below illustrate how the Binding and Margin settings are combined. You can set the paper orientation using the printer driver. (See the Windows Printer Driver Guide, Mac Printer Driver Guide, or the help on the printer driver.)

1
Using the Machine as a Printer
1-14

Settings Menu

Finishing
Group, Collate, Staple, Rotate + Group, Rotate + Collate, Offset + Group, Offset + Collate Use [ ] or [ ] to select the desired finishing mode press [OK].

: Available N/A: Not Available When Finisher-U2 Is Not Attached Group Collate Staple Rotate + Group Rotate + Collate Offset + Group Offset + Collate N/A N/A N/A N/A N/A When Finisher-U2 Is Attached

You can select from several features when collating printed matter.

Group
This setting prints all copies of the same page before printing the next page.

Collate
This setting prints all pages of each copy before printing the next copy.

Staple
This setting prints all pages of each copy (collating), and staples them together before printing the next copy.

Rotate + Group
This setting prints all copies of the same page before printing the next page. It rotates every other complete set of pages to indicate where each new set starts.

Settings Menu

1-15

Using the Machine as a Printer

Some of the above options require the optional Finisher-U2 and are not available unless the Finisher-U2 is attached to the machine:

Rotate + Collate
This setting prints all pages of each copy (collating), and rotates every other complete copy 90 degrees to indicate where each copy starts.

Offset + Group

1
Using the Machine as a Printer

This setting prints all copies of the same page before printing the next page. It offsets every other complete set of pages to indicate where each new set starts.

Offset + Collate
This setting prints all pages of each copy (collating), and offsets every other complete copy to indicate where each copy starts. Examples of each Finishing option when printing three copies of a three page document:

Group

Collate

Staple

Rotate + Group

Rotate + Collate

Offset + Group

Offset + Collate

1-16

Settings Menu

Error Time Out

Off, On (1 to 300 sec); 15 Sec The Error Time Out setting enables the machine to discard a print job that remains in the machines memory after a specified period of time. This setting is useful when the data for the current job has some error and prevents the machine from performing further printing. In this case, the machine will not receive other print commands because it performs printing in the chronological order; the first job received is printed first, then the second job received printed next, etc. If the Error Time Out setting is enabled, the current job will be discarded automatically in the specified period of time. For example, if <Error Time Out> is set to On and 20 sec, the data for the current job will be erased from the machines memory 20 seconds after the machine starts processing the data. If <Error Time Out> is set to Off, the machine will not discard jobs automatically. IMPORTANT If a job that consists of a large amount of data is sent from a computer, the function may cause the machine to end a print job before the complete data is received. In this case, set a longer error time out period (in seconds). If <Off> is selected, you will not be able to make copies until print jobs that use the Staple mode are complete.

Settings Menu

1-17

Using the Machine as a Printer

NOTE Rotate modes are not available if the machine is equipped with the optional Finisher-U2. To use the Staple or Offset mode, the optional Finisher-U2 must be attached. Rotate + Group and Rotate + Collate are available for selection if the paper size is A4, A4R, B5, B5R, LTR, or LTRR. If Rotate + Group or Rotate + Collate is selected, part of the print image may be cut off when the image is rotated. You need to load the same size paper as the original in the paper drawers in both landscape and portrait positions. If you do not, all the sheets will be printed in the orientation that the loaded paper is in. Offset + Group and Offset + Collate are available for the following paper sizes: A4, A4R, A3, B4, B5, LTR, LTRR, LGL, or 11" 17". When you are stapling paper in landscape orientation, the image orientation and the staple position may not match. The Staple mode is available for selection if the paper size is A4, A4R, A3, B4, B5, LTR, LTRR, LGL, or 11" 17". The maximum number of sheets that can be stapled is 30 for A4R, A3, B4, LTRR, LGL, and 11" 17", and 50 for A4, B5, and LTR. If the number of sheets is greater than the limit, they will not be stapled.

NOTE When a job is being processed, the Processing/Data indicator blinks on the control panel.

Auto Size Detection

1
Using the Machine as a Printer
Off, On Paper of the selected size in the printer driver may be absent in any of the machines paper drawers. If the Auto Size Detection setting is enabled, the machine will automatically substitute paper of an available size for the missing, according to the following table: Printer Driver Setting Letter A4 11" 17" A3 Substitute Paper A4 Letter A3 11" 17"

NOTE The machine does not use substitute paper if the above substitute paper is not loaded in the machines paper drawers.

Initializing the Printer

No, Yes The menu settings can be returned to the factory defaults by initializing the printer settings. If <Yes> is selected, the settings are initialized. If <No> is selected, the settings are not initialized. IMPORTANT Do not turn OFF the machine while the settings are being initialized, as this may damage the machines memory.

1-18

Settings Menu

Canceling a Print Job

There are several ways to cancel a job. This section describes how to cancel a job using the Stop key and using the System Monitor screen.
NOTE Several prints may be output even after you canceled a job.

1
Using the Machine as a Printer

Using the Stop Key

You can cancel a print job using the Stop key.

Press

(Stop).

If the machine is handling only one job: Proceed to step 4. If the machine has multiple jobs: Proceed to step 2.

Status Copy Printer Report Copy

Paused Waiting Waiting Waiting

Use [ ] or [ ] to select the job you want to cancel press [OK].

NOTE The current job is listed first on the Status screen. The LCD display can display characters in ASCII code. Using other character codes may cause characters garbled on the LCD display. The messages displayed on the Status screen are as follows: - <Printing> = Current job - <Paused> = Current job that has been temporarily stopped by pressing (Stop). - <Waiting> = Reserved jobs

Canceling a Print Job

1-19

Job Status Details Cancel Status: Waiting Dept. ID: 0000001 Type: Printer

Use [ ] or [ ] to select <Cancel> press [OK].

The Cancel screen appears.

1
Using the Machine as a Printer

Cancel?

Use [ ] or [ press [OK].

] to select <Yes>

The job is canceled.

Yes

No

NOTE If you do not want to cancel the job, press [ ] or [ ] to select <No> press [OK]. Pressing (Stop) while the machine is scanning an original placed in the optional feeder may cause a paper jam. For instructions on clearing paper jams in the optional feeder, see Chapter 7, Troubleshooting, in the Reference Guide. You cannot select multiple jobs and cancel them all at once. Select and cancel one job at a time.

Using the System Monitor Screen

You can cancel a print job from the System Monitor screen during printing or while it is waiting to be processed.

1 2

Press

(System Monitor).

The System Monitor screen appears on the LCD.

Check System Status Device Copy Print Network Information

Use [ ] or [ press [OK].

] to select <Print>

The Print Status/Log screen appears.

1-20

Canceling a Print Job

Print Status/Log Status Log

Use [ ] or [ ] to select <Status> press [OK].

The Status screen appears.

1
Status Copy Printer Report Copy Printing Waiting Waiting Waiting
Using the Machine as a Printer

Use [ ] or [ ] to select the job you want to cancel press [OK].

If there is only one print job, just press [OK]. The Job Status Details screen appears.

NOTE The current job is listed first on the Status screen. The LCD display can display characters in ASCII code. Using other character codes may cause characters garbled on the LCD display. The messages displayed on the Status screen are as follows: - <Printing> = Current job - <Paused> = Current job that has been temporarily stopped by pressing (Stop). - <Waiting> = Reserved jobs

Job Status Details Cancel Status: Waiting Dept. ID: 0000001 Type: Printer

Use [ ] or [ ] to select <Cancel> press [OK].

The Cancel screen appears.

NOTE On the Job Status Details screen, you can also check the details of the selected job. For more information, see Chapter 2, Basic Operations, in the Reference Guide.

Canceling a Print Job

1-21

6
Cancel?

Use [ ] or [ press [OK].

] to select <Yes>

If you do not want to cancel the job, select <No> to return to the previous display.

Yes

No

The selected job is canceled. Repeat steps 4 and 6 to cancel another job.

1
Using the Machine as a Printer

NOTE You cannot select multiple jobs and cancel them all at once. Select and cancel one job at a time. The LCD display can display characters in ASCII code. Using other character codes may cause characters garbled on the LCD display.

Press

(Reset) to return to the Standby display.

1-22

Canceling a Print Job

Troubleshooting

CHAPTER This chapter describes printing problems that can be solved by following a few simple procedures. Do not attempt to solve problems other than those described in this chapter. If you cannot solve a problem, contact your local authorized Canon dealer. Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Printer Trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Other Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Correcting Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

2-1

Printing Problems
If you have difficulties in printing, we recommend that you resolve with the following remedies.

2
Troubleshooting

NOTE Please contact your local authorized Canon dealer if a problem persists, or if you encounter problems not listed in the following sections.

Printer Trouble
Indicators off and display blank. Cause 1 Remedy Cause 2 Remedy Cause 3 Remedy Power switch is not turned ON. Check the power switch to ensure that the machine is turned ON. Power cord is not connected. Check the power cord and be sure it is connected at both ends. No power at the AC outlet. Check the AC outlet. Consult an electrician or the local power company. If you are using a power strip, ensure that the power lead is connected at the source and turned ON.

2-2

Printing Problems

Printing does not start. Cause 1 Output tray is full of paper during the print job. (When Inner 2 Way Tray-E2 is set up, the selected tray is full of paper.) Remove the paper in the tray. The machine and host computer are not properly connected. Check the cable connection between the host computer and the machine. (See Chapter 1, Before You Start Using This Machine, in the Users Guide.) A failure occurred in the machine or an optional device. Take appropriate measures according to the message on the LCD display. The paper size set in the drawer is different from the paper size you have set up in the application software. Or an appropriate paper size you have set for enlarging or reducing the copy is not set.

Remedy Cause 2 Remedy

2
Troubleshooting

Cause 3 Remedy Cause 4

Remedy 1 Change the paper in the selected drawer to the paper size you have set in the application software (or to the size you have set for enlarging/reducing copy). Then print it again. Remedy 2 Select the drawer with the appropriate paper size you have set up in the application software (or to the size you have set for enlarging/reducing copy). Then print it again. Cause 5 Remedy Paper in the drawer or the stack bypass has run out. Load more paper.

The machine does not work. Cause Remedy There is a problem with the machine or the software. Look at the message on the LCD display and act accordingly.

You cannot print a job or store a job. Cause The total number of pages in all jobs has exceeded the limit which can be processed.

Remedy 1 Delete other processes, cancel other jobs being processed, or wait until those jobs are finished, then print again. Remedy 2 Divide the job, then print again.

Printing Problems

2-3

Paper excessively curled after coming out of the machine. Cause Remedy You may be using paper that curls too easily. Ensure that the paper you are using meets the specifications. (See Chapter 8, Appendix, in the Reference Guide.) Remove the paper stack, turn it over, reload in the drawer and try again. (See Chapter 2, Basic Operations, in the Reference Guide.)

2
Troubleshooting

Print Problems
Printer not using the font you want. Cause Remedy You have specified a font that is not available. Check whether the font you specified is available with the machine. (See Symbol Sets Supported, on p. 3-3.)

One edge of the document is cut off. Cause Remedy You are trying to print something outside the printable area of the page. Use your software application to adjust the margins of the page. Check and ensure that your software application is not trying to print graphics or text outside the printable area. (See the application software manual.)

High jam rates, incorrect feeding, or multiple sheet feed errors. Cause Remedy You may be using unsuitable paper. Always use paper that is suitable for the machine. (See Chapter 2, Basic Operations, in the Reference Guide.)

Printing garbled text. Cause 1 If different portions of the text are garbled every time you print, the interface cable may be too long, and spurious noise is corrupting the data. Using a USB cable of 3 meters or shorter is recommended. If your USB cable is longer than this, replace it with a shorter one. The machine is plugged into an outlet shared with another electrical device capable of generating noise, such as a photocopier, shredder or air conditioner. Plug the machine into a different outlet or consult a qualified technician to install a noise filter.

Remedy

Cause 2

Remedy

2-4

Printing Problems

Other Print Problems

Correcting Poor Print Quality
Printed text faded or streaked with white. Cause The level of toner remaining in the toner cartridge may be low, or the toner is not evenly distributed inside the cartridge. Replace the Toner Cartridge. (See Chapter 6, Routine Maintenance, in the Reference Guide.)

2
Troubleshooting

Remedy

Printed pages are dirty or have white specks. Cause Remedy The fixing roller inside the fixing assembly has become dirty with toner dust. Clean the fixing assembly inside the machine. (See Chapter 6, Routine Maintenance, in the Reference Guide.)

The printout is too light or too dark. Cause 1 Remedy The toner density settings are not correct. Adjust the toner density and print the data again. (See Print Quality, on p. 1-11.) <Toner Saver> is set to On. Set <Toner Saver> to Off and print the data again. (See Print Quality, on p. 1-11.)

Cause 2 Remedy

Black spots on the front and back of the printed pages Cause Remedy The fixing roller inside the fixing assembly unit may be dirty. Clean the fixing roller. (See Chapter 6, Routine Maintenance, in the Reference Guide.)

Other Print Problems

2-5

Black stripes appear on multiple sheets in sequence Cause Remedy The life of the cartridge is old or damaged. Contact your local authorized Canon dealer.

2
Troubleshooting
2-6

Other Print Problems

Appendix
This chapter summarizes the specifications of the machine and contains the index.

CHAPTER

Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Symbol Sets Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

ISO Substitution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5 Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

3-1

Printer Settings Menu

The following table lists all settings of the Printer Settings menu. (The default settings are indicated in bold.)
Additional Functions Available Settings Applicable Page

3
Appendix

Printer Settings Default Paper Size A4, A4R, A3, A5R, B4, B5, B5R, LTR, LTRR, LGL, STMTR, EXEC, COM10, Monarch, DL, ISO-C5, ISO-B5 Plain, Recycled, Color, Bond, Heavy Paper, Tracing Paper, Transparency, Labels Off, On p. 1-4

Default Paper Type 2-Sided*1 Print Quality Image Refinement Density Toner Saver Page Layout Binding Margin Finishing Error Time Out Auto Size Detection Initialize Printer

p. 1-5 p. 1-6

On, Off -4 to +4; 0 Off, On

p. 1-11 p. 1-11 p. 1-11

Long Edge, Short Edge mm: -50.0 mm to +50.0 mm; 0.0 mm Group, Collate, Rotate + Rotate + Collate*3, Offset + Collate*2, Offset + Group*2 On (1 to 300 sec), Off; 15 sec Off, On Select <Yes> or <No>. Staple*2, Group*3,

p. 1-12 p. 1-13 p. 1-15 p. 1-17 p. 1-18 p. 1-18

*1 The 2-Sided Printing mode is available only when the optional Duplex Unit-A1 is attached. *2 The Staple and Offset modes are available only when the optional Finisher-U2 is attached. *3 The Rotate modes are not available when the optional Finisher-U2 is attached.

3-2

Printer Settings Menu

Symbol Sets Supported

This section provides a list of the character code tables for the characters in each symbol set.

ISO Substitution Table

3
Appendix The shaded characters in the table are replaced with the corresponding ones in the following table according to the graphic set used.
Symbol Sets Supported

3-3

3
Appendix
3-4

Symbol Sets Supported

Specifications
This section lists the specifications of the machine.

Controller Specifications
CPU Memory Capacity (RAM) (ROM) Host interface ARC 128 MHz

3
Flash: 8 MB One USB2.0 High Speed connector

Software Specifications
Printer Language UFRII LT Effective Printable Reduced to 5 mm from the top, bottom, left, and right edges of the Area paper, and 10 mm from the top, bottom, left, and right edges of the envelope.

Specifications

3-5

Appendix

DDR: 64 MB

Index
Numerics
2-Sided, 3-2 2-Sided Printing, 1-6

I
Image Refinement, 1-11, 3-2 Initialize Printer, 1-18, 3-2 ISO Substitution Table, 3-3

3
Appendix

A
Auto Size Detection, 1-18, 3-2

M
Margin, 1-13, 3-2

B
Binding, 1-12, 3-2

P
Page Layout, 1-12, 3-2 Print Quality, 1-11, 3-2 Printer Settings Overview, 3-2

D
Default Paper Size, 1-4, 3-2 Default Paper Type, 1-5, 3-2 Density, 1-11, 3-2 Duplex Unit-A1, 1-7

S
Symbol Sets, 3-3 System Monitor, 1-20

E
Error Time Out, 1-17, 3-2

T
Toner Saver, 1-11, 3-2

F
Finishing, 1-15, 3-2

3-6

Index

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