A REPORT ON A TWO MONTH INDUSTRIAL ATTACHMENT AT TECHIMAN HOLY FAMILY HOSPITAL

UNIVERSITY FOR DEVELOPMENT STUDIES FACULTY OF COMPUTATIONAL AND DEVELOPMENTAL MATHEMATICS A REPORT ON STUDENT COMPULSORY SUPERVISED INDUSTRAL ATTACHMENT AT THE TECHIMAN HOLY FAMILY HOSPITAL (RECORDS OFFICE) PRESENTED BY: NAME: OSAM SARFO ESTEPHAN ID: FAS/1857/07 SUBMITTED TO THE DEPARTMENT OF APPLIED STATISTICS DATE: JUNE/AUGUST 2010

CHAPTER 1: 1.0 INTRODUCTION The industrial attachment training is an essential component of the curriculum of the University for Development Studies (UDS), Faculty of computational and developmental mathematics (FCDM) Navrongo campus. The Third Trimester Field Practical Programme (TTFPP) will not be completed without the industrial attachment. The attachment period is usually a maximum of eight weeks, during which the students are expected to acquire additional practical experience to supplement, their course of study in the university. They are also exposed to the real world of work and its challenges which will prepare them towards their future careers. This report is the outcome of the eight weeks practical training I had at Techiman Holy Family Hospital in the Brong Ahafo Region. It is said to be a supervised programme since lecturers from the faculty visit the students during this period and at the end of the programme to ascertain the success of the programme and the amount of seriousness students attached to it.

1.1OBJECTIVES OF THE CSIA Some of the important objectives of the industrial attachment are as follows To assess the interest of the student in the occupation he/she plans to undertake.

To expose the students to work methods not taught in the University and to provide access to products equipment not normally available in the environment of the University. To provide the students with an opportunity to apply knowledge in real work situation thereby closing the gap between University work and the actual practice.

 To make the transition from school to the world of work smoothly and to enhance student contacts for job placement. To enlist and strengthen employers involvement in institutional activities and in the entire educational process of preparing the students for employment in industry. To enhance industrys satisfaction with the graduate of the Faculty in particular and the University at large. 1.2 BENEFITS TO STUDENTS The industrial attachment seek to offer students a practical translation of the theory they have been taught.. It has also got individual benefit of liaising the university to the industries, hence brightening the employment chances of the students in the university.Through this attachment, I have generated a good interpersonal relationship through my interaction with my supervisors and colleagues. This has assisted me to interact confidently with people irrespective of the position. 1.2.1 EXPERIENCE Through my attachment, I have gained some new experiences in data collection and data analysis on the computer in presentation. I have also learnt patient folder filing and retrieval which has aided me to improve on my social life through interaction with customers either working under pressure with or without supervision. 1.2.2 MORAL EDUCATION Working in the hospital exposes one to various health situations or conditions. It has thereby inculcated in me sympathy for the poor and above all the will to prevent myself from contracting certain communicable diseases. 1.3 PROBLEMS AND CHALLENGES SIZE OF THE RECORDS OFFICE The size of the records office makes filing and retrieval of patients folders very tedious.

ORINTATION FOR STUDENTS There is no form of orientation for students coming for attachment which makes it difficult for students to get well acquainted with the environment. 1.4 METHODOLOGY In order to ensure the success and effectiveness of this work I adopted the following methods. 1.4.1OBSERVATION This method was used to study some of the activities that goes on at the records office such as; workers patient relation, workers attitudes towards work and the monitoring of staff. 1.4.2 PARTICIPATION This method was used to acquire knowledge on the use of computer software, data entry and analysis, filling of claim sheets, pulling and filing of folders. 1.4.3 STRUCTURED INTERVIEWS Through interaction with the staff of the Hospital; important information about the hospitals activities, services, historical background and the organizational structure were obtained. 1.4.5DISCUSSION This method was employed to gather some of the activities going on in the hospital. 1.5 RESEARCH LIMITATIONS Busy schedules of the staff made it difficult for discussions and explanations to be asked for. Inadequate number of computers at the unit was also a hindrance.

CHAPTER 2: 2. 0 TECHIMAN HOLY FAMILY HOSPITAL 2.1 HISTORICAL BACKGROUND In early 1953, three (3) founding elders of the St. Pauls Catholic church of Techiman, made several visits to the then Bishop of Kumasi, Bishop Hubert Paulissen to express their desire for a hospital for Techiman. On 17th December, 1954, Nana Akumfi Ameyaw III laid the corner stone for the construction of the hospital and Bishop Bronk of Kumasi blessed it. The L shaped hospital building was completed in April 1955 with a bed capacity of eight. In December 1977, ownership of the hospital was transferred to the catholic Diocese of Sunyani. From June 1987 to January 1997, Sister Suzanne Maschek was the Administrator and supervised the construction of additional improvements to the hospital. 2.1.1 MISSION OF THE HOSPITAL To continue Christ healing ministry through healers with good ethical and moral standards. 2.1.2 VISION OF THE HOSPITAL To provide high quality health care in the most effective, efficient and innovative manner to complement the national health sector activities of Ghana. 2.1.3 GOAL To strengthen and improve the national catholic health service (NCHS) in its ability to provide quality health care services to the community.