Business Process Re-Engineering - 14 LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answe Question C itic!

l "uestions ! e to #e !nswe e$ while %o &ul!ting the '( Co ect Answe )ision st!te&ent *ou Answe )ision st!te&ent Multiple Choice Multiple Answe Question M!n!ge&ent o% ch!nge inclu$es '( Co ect Answe M!n!ge&ent o% IT p o+ect , M!n!ge&ent o% people *ou Answe M!n!ge&ent o% IT p o+ect , M!n!ge&ent o% people , M!n!ge&ent o% e(enginee ing p ocess Select The -l!n. Question //////// -PR &etho$olog0 h!s ! sou ce !s ! 1)sens12 Co ect Answe 3o$!. *ou Answe 3o$!. T ue4F!lse Question 1In$ic!ti5e thin.ing1 techni"ue is use$ %o pu pose o% co&p! ison o% the e(enginee e$ p ocess Co ect Answe F!lse *ou Answe F!lse Multiple Choice Single Answe Question The -! ie s which ! e el!te$ People P o#le&s ! e c!lle$ !s '( Co ect Answe So%t -! ie s *ou Answe So%t -! ie s Multiple Choice Multiple Answe Question -usiness p ocesses shoul$ #e e(enginee e$ to h!5e in(#uilt '( Co ect Answe Le! ning techni"ues , Renew!l techni"ues , Sho t %ee$#!c. loops *ou Answe Renew!l techni"ues , Sho t %ee$#!c. loops Select The -l!n. Question O g!ni6!tion h!s to s!tis%0 //////// %o its su 5i5!l2

Co ect Answe E7te n!l custo&e *ou Answe E7te n!l custo&e Select The -l!n. Question The p ocess o% o $e ing % o& ! supplie is c!lle$ !s //////// p ocess2 Co ect Answe Inte o g!nise$ *ou Answe Inte o g!nise$ Select The -l!n. Question //////// -PR &etho$olog0 h!s ! sou ce !s consult!nt with !c!$e&ic #!c.g oun$2 Co ect Answe 8!&&e 4Ch!&p0 *ou Answe 8!&&e 4Ch!&p0 Multiple Choice Single Answe Question Applic!tion S0ste&s L!ngu!ge is '( Co ect Answe A-AP 9 *ou Answe A-AP 9 Multiple Choice Single Answe Question One o% the 8! $ -! ie coul$ #e '( Co ect Answe Leg!l O#st!cles *ou Answe Leg!l O#st!cles Multiple Choice Multiple Answe Question The Top M!n!ge&ent shoul$ !lso ensu e the suppo t o% '( Co ect Answe Senio M!n!ge s , St!.ehol$e s , Associ!tes *ou Answe Senio M!n!ge s , St!.ehol$e s , Associ!tes Select The -l!n. Question Inte n!l In$i5i$u!l esist!nce is //////// Co ect Answe People -eh!5iou *ou Answe Singul! -eh!5iou Multiple Choice Multiple Answe Question IT suppo t o $e %ul%ill&ent p ocess is '( Co ect Answe

In sen$ing : 5! ious t0pes *ou Answe In sen$ing : 5! ious t0pes

ecei5ing the o $e , In chec.ing the ship&ent st!tus on o $e , E7ch!nge o% %o &s ecei5ing the o $e , In chec.ing the ship&ent st!tus on o $e , E7ch!nge o% %o &s

T ue4F!lse Question The so%tw! e selection p ocess &!0 not in5ol5e e o s o% p o+ect content : p o+ect &!n!ge&ent2 Co ect Answe F!lse *ou Answe F!lse T ue4F!lse Question S0nch oni6e the ph0sic!l : 5i tu!l p! ts o% the p ocess is S0nch oni6e P inciple2 Co ect Answe T ue *ou Answe T ue M!tch The Following Question Co ect Answe *ou Answe Pu ch!se M!n!ge Negoti!to Negoti!to P o$uction M!n!ge Le!$e Le!$e 8R M!n!ge Moti5!to Moti5!to PPC M!n!ge Monito Pl!nne T ue4F!lse Question The -usiness Re(enginee ing p o+ect $oes not e"ui e ! new cultu e2 Co ect Answe F!lse *ou Answe F!lse Multiple Choice Multiple Answe Question ERP li%e c0cle consists o% these steps '( Co ect Answe ERP e!$iness !ssess&ent , P ep! ing the O g!ni6!tion %o ERP , ERP %e!si#ilit0 stu$0 : #usiness t !ns%o &!tion *ou Answe ERP e!$iness !ssess&ent , P ep! ing the O g!ni6!tion %o ERP , ERP %e!si#ilit0 stu$0 : #usiness t !ns%o &!tion

Multiple Choice Single Answe Question ERP s0ste& &eet 5! ious $e&!n$s e%%ecti5el0 #0 # i$ging in technologies to suppo t the '( Co ect Answe -usiness P ocesses *ou Answe -usiness P ocesses Multiple Choice Multiple Answe Question Me!su e o% p ocess eenginee ing !s ! 1)elocit0 ;o!l1 will #e el!te$ to '( Co ect Answe C0cle Ti&e *ou Answe Asset Tu no5e , Response Ti&e , Custo&e S!tis%!ction T ue4F!lse Question P ocess o ient!tion o g!ni6e co&p!nies ! oun$ thei p ocesses2 Co ect Answe T ue *ou Answe T ue Multiple Choice Single Answe Question F o& ! p ocess 5iew point, highest p io it0 in !n o g!ni6!tion is gi5en to ' Co ect Answe S!tis%!ction o% custo&e *ou Answe S!tis%!ction o% custo&e Multiple Choice Single Answe Question Which !cti5it0 is pe %o &e$ $u ing secon$ ph!se !n!l0sis o% e(enginee ing p o+ect< Co ect Answe Con$ucting #ench&! .ing *ou Answe Ensu ing suppo t o% top &!n!ge&ent Multiple Choice Multiple Answe Question Continuous i&p o5e&ent p ocess consists o% '( Co ect Answe C! 0ing the p ocess , Docu&ent!tion o% e7isting p ocess , Est!#lishing the &e!su es *ou Answe Docu&ent!tion o% e7isting p ocess , Est!#lishing the &e!su es , C! 0ing the p ocess Multiple Choice Single Answe Question R!w &!te i!ls, %inishe$ goo$s, WIP, sp! es etc2 %low % o& 5en$o to custo&e is c!lle$ !s '( Co ect Answe )!lue Flow *ou Answe

)!lue Flow Multiple Choice Single Answe Question M! .eting pl!ns, $isp!tch pl!ns, p o$uction pl!ns etc2 % o& custo&e to 5en$o : 5is(=( 5is is te &e$ !s '( Co ect Answe In%o &!tion Flow *ou Answe In%o &!tion Flow Select The -l!n. Question All -! ie s to -PR i&ple&ent!tion success ! e the esults o% //////// Co ect Answe Root C!uses *ou Answe Root C!uses T ue4F!lse Question -!se$ on the %ee$#!c. % o& the p otot0pe, the #usiness p ocess is not e$e%ine$ : the inst!nti!te$ within ! #usiness s0ste&2 Co ect Answe F!lse *ou Answe F!lse Multiple Choice Single Answe Question Deli5e 0 o% p o$uct : se 5ices is '( Co ect Answe Custo&e %!cing p ocess *ou Answe Custo&e %!cing p ocess Multiple Choice Multiple Answe Question Ch! !cte istics o% ope !tion!l in%o &!tion s0ste&s ! e '( Co ect Answe In%o &!tion is gene !te$ egul! l04 epe!te$l02 , In%o &!tion is in 5e 0 $et!ile$ %o & , Sou ce o% $!t! is inte n!l *ou Answe In%o &!tion is gene !te$ egul! l04 epe!te$l02 , In%o &!tion is in 5e 0 $et!ile$ %o & , Sou ce o% $!t! is inte n!l Select The -l!n. Question In -PR, 0ou c!n &!n!ge E(P ocesses th ough ////////2 Co ect Answe E(Co&&e ce *ou Answe E(Co&&e ce Multiple Choice Multiple Answe Question )! ious 5en$o s %o ERP ! e '(

Co ect Answe SAP , O !cle , >D E$w! $s *ou Answe SAP , O !cle , Mic oso%t Select The -l!n. Question //////// is consi$e e$ !s point o% si&il! it0 #etween e(enginee ing : continuous i&p o5e&ent p o+ect2 Co ect Answe O g!ni6!tion!l Ch!nge *ou Answe O g!ni6!tion!l Ch!nge T ue4F!lse Question Missing .nowle$ge : s.ills eg! $ing co&pute s : co&pute !pplic!tions &ight #e se5e e e!sons %o non(!ccept!nce2 Co ect Answe T ue *ou Answe T ue T ue4F!lse Question The In%o &!tion Technolog0 c!nnot #e %!ult0 !t !ll2 Co ect Answe F!lse *ou Answe F!lse Multiple Choice Multiple Answe Question A #usiness p ocess e(enginee ing &o$el h!s &!in !cti5ities !s '( Co ect Answe -usiness De%inition , P ocess I$enti%ic!tion , P ocess E5!lu!tion *ou Answe -usiness De%inition , P ocess I$enti%ic!tion , P ocess E5!lu!tion Multiple Choice Single Answe Question The p inciple o% ?o g!ni6e ! oun$ outco&es, not t!s.s? &e!ns '( Co ect Answe Assigning one pe son o ! te!& to !cco&plish ! t!s. *ou Answe Assigning one pe son o ! te!& to !cco&plish ! t!s. Select The -l!n. Question The 5iew which integ !tes !ll 5iews : !lso i&p! ts the logic $0n!&ics o% ! p ocess is c!lle$ ////////2 Co ect Answe Cont ol )iew *ou Answe Function )iew Multiple Choice Single Answe

Question M!n!ge&ent o% ch!nge !s ! &ost i&po t!nt t!s. is in which step o% -PR p o+ect< Co ect Answe I&ple&ent!tion o% e(enginee ing p o+ect2 *ou Answe I&ple&ent!tion o% e(enginee ing p o+ect2 T ue4F!lse Question -usiness P ocesses ! e set o% !cti5ities th!t t !ns%o & ! set o% inputs into set o% outputs using people : tool2 Co ect Answe T ue *ou Answe T ue M!tch The Following Question Co ect Answe *ou Answe Politic!l Ris.s People Resist!nce People Resist!nce Fin!nci!l Ris.s ROI ROI Technic!l Ris.s IT Solution IT Solution Function!l Ris.s O g!ni6!tion Resist!nce O g!ni6!tion Resist!nce T ue4F!lse Question Custo&e i$enti%ic!tion is !n en$ o% p ocess e(enginee ing e%%o ts2 Co ect Answe F!lse *ou Answe F!lse Multiple Choice Single Answe Question The pu pose o% st !tegic pl!n esponse to the %!cto s th!t ! e '( Co ect Answe Not within the o g!ni6!tion?s sp!n o% cont ol *ou Answe Within the o g!ni6!tion?s sp!n o% cont ol Multiple Choice Multiple Answe Question -ene%it p!ths o% p ocess e(enginee ing in !n o g!ni6!tion ! e '( Co ect Answe P o$ucti5it0 , Qu!lit0 , )elocit0 *ou Answe P o$ucti5it0 , Qu!lit0 , )elocit0

Select The -l!n. Question //////// -PR &etho$olog0 h!s ! sou ce !s 1Ac!$e&ics12 Co ect Answe D!5en po t *ou Answe 3o$!. Multiple Choice Multiple Answe Question To $esc i#e potenti!l %utu e % o& cu ent en5i on&ent, o g!ni6!tion uses '( Co ect Answe Re!soning techni"ues , T en$ line plotting , Si&ul!tion techni"ues *ou Answe T en$ line plotting , Si&ul!tion techni"ues , 8istog !& s.etching !t @'9A AM A co&&ents Lin.s to this post L!#els' -usiness P ocess Re(Enginee ing BSet(CD Business Process Re-Engineering - 13 LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The -l!n. Question L!test ISO EAAF is in the &! .et since the *e! ////////2 Co ect Answe GAAA *ou Answe FEEA T ue4F!lse Question O g!ni6!tion!l cultu e $oes not h!5e !n0 e%%ect on e(enginee ing p o+ect2 Co ect Answe F!lse *ou Answe F!lse Select The -l!n. Question In 3!i6en, %ocus is on //////// I&p o5e&ent2 Co ect Answe Continuous *ou Answe Continuous T ue4F!lse Question The e is ! is. o% p o+ect %!iling on !ccount o% l!c. o% esou ces2 Co ect Answe T ue *ou Answe T ue Select The -l!n. Question E5e 0 s0ste& h!s //////// th!t $e%ines its scope o% !cti5ities2 Co ect Answe -oun$! 0 *ou Answe -oun$! 0 Multiple Choice Single Answe Question ;o!l &!0 #e $e%ine$ !s ! speci%ic co&ponent o% '( Co ect Answe -usiness *ou Answe -usiness Multiple Choice Multiple Answe Question Which ! e the o#+ecti5es o% #usiness s0ste&s pl!nning stu$0<

Co ect Answe Dete &in!tion o% in%o &!tion s0ste& p io ities , M!n!ging s0ste&s esou ces to suppo t #usiness o#+ecti5es *ou Answe Dete &in!tion o% in%o &!tion s0ste& p io ities , M!n!ging s0ste&s esou ces to suppo t #usiness o#+ecti5es , M!n!ging "u!lit0 i&p o5e&ent p og !& , I&p o5ing el!tionship #etween %unction!l !n$ technic!l o g!ni6!tion unit Select The -l!n. Question A st !tegic pl!n gene !ll0 shoul$ not t!.e &o e th!n //////// p!ges2 Co ect Answe Ten *ou Answe Ten T ue4F!lse Question I% the s0ste& is !ccessi#le % o& outsi$e the o g!ni6!tion, the people within the o g!ni6!tion &!0 not &ist ust the s0ste&2 Co ect Answe F!lse *ou Answe F!lse Select The -l!n. Question //////// ! e -usiness p ocess o iente$ in%o &!tion technolog0 solutions eithe ! e not !5!il!#le o wo .ing2 Co ect Answe Technic!l Ris. *ou Answe Function!l Ris. Select The -l!n. Question //////// -PR &etho$olog0 h!s ! sou ce !s 1Ac!$e&ics12 Co ect Answe D!5en po t *ou Answe D!5en po t Multiple Choice Multiple Answe Question Pit%!lls o% ERP i&ple&ent!tion ! e '( Co ect Answe Longe I&ple&ent!tion Ti&es , Co&&unic!tion ;!p , In!#ilit0 to suppo t continuous i&p o5e&ent : ch!nge &!n!ge&ent *ou Answe Del!0s o% Supplie P!0&ents , Longe I&ple&ent!tion Ti&es , Co&&unic!tion ;!p , In!#ilit0 to suppo t continuous i&p o5e&ent : ch!nge &!n!ge&ent T ue4F!lse Question S0ste&s ! e co&pose$ o% inte Co ect Answe T ue *ou Answe T ue el!te$ !n$ inte $epen$ent su# s0ste&s2

Multiple Choice Single Answe Question Inte n!l In$i5i$u!l esist!nce $esc i#es '( Co ect Answe People -eh!5iou *ou Answe People -eh!5iou Multiple Choice Multiple Answe Question Due to long(te & i&ple&ent!tion o% st !tegic pl!n, le!$e h!s to gu! $ !g!inst '( Co ect Answe F ust !tion , W!ning o% enthusi!s& , Co&&it&ent *ou Answe O5e enthusi!s& , F ust !tion , W!ning o% enthusi!s& , Co&&it&ent Multiple Choice Multiple Answe Question When &ission, custo&e #!se !n$ the en5i on&ent ! e p ope l0 consi$e e$, st !tegic pl!nning p o$uces ! pl!n which cont!ins4&!.e g e!t st i$e %o w! $ '( Co ect Answe A 5ision to gui$e $ecision &!.ing , Situ!tion !n!l0sis use$ to $e5elop !nnu!l #usiness pl!n , - e!. th ough o#+ecti5es

*ou Answe P o%it !n$ loss st!te&ent , - e!. th ough o#+ecti5es , A 5ision to gui$e $ecision &!.ing , Situ!tion !n!l0sis use$ to $e5elop !nnu!l #usiness pl!n Multiple Choice Multiple Answe Question Who go5e ns the con$uct in !n o g!ni6!tion< Co ect Answe )!lues , -elie%s *ou Answe )!lues , -elie%s , Mission , Ethics Select The -l!n. Question //////// -PR &etho$olog0 h!s ! sou ce !s ! 1)sens12 Co ect Answe 3o$!. *ou Answe 3o$!. Multiple Choice Multiple Answe Question Which o% the %ollowing ! e o#st!cle to success o% -PR p o+ect !s p! &!ng!nelli43lein &etho$olog0< Co ect Answe Ti&e , Ris. , Cost *ou Answe Ti&e , Ris. , Cost , Cultu e T ue4F!lse Question Wo . shoul$ #e # o!$ene$ without s!c i%icing $epth o% e7pe tise in st !tegic ! e!s2 Co ect Answe F!lse *ou Answe T ue Multiple Choice Single Answe Question E7!&ple o% Inte n!l Resist!nce is '( Co ect Answe M!n!ge *ou Answe M!n!ge Select The -l!n. Question The nu&#e o% co e p ocesses shoul$ #e .ept to ////////2 Co ect Answe Mini&u& *ou Answe Mini&u& Multiple Choice Single Answe Question Mic o le5el eenginee ing $e!ls in el!tion to ti&e % !&e which is '( Co ect Answe Sho t *ou Answe Sho t Multiple Choice Single Answe Question RFP st!n$s %o '( Co ect Answe Re"uest Fo P opos!l *ou Answe Re"uest Fo P opos!l T ue4F!lse Question T !nspo t!tion cost, T !nspo t &!$e choice, c!p!cit0, loc!tion, outing, the sche$ules o% $ist i#ution2 Co ect Answe T ue *ou Answe T ue M!tch The Following Question Co ect Answe *ou Answe Integ !ti5e Coo $in!tion #etween t!s.s : p ocess Coo $in!tion #etween t!s.s : p ocess Auto&!tion!l Eli&in!tion hu&!n l!#ou Eli&in!tion hu&!n l!#ou

Se"uenti!l Ch!nging p ocess se"uence Ch!nging p ocess se"uence An!l0tic!l I&p o5ing !n!l0sis o% in%o &!tion I&p o5ing !n!l0sis o% in%o &!tion Multiple Choice Multiple Answe Question M!n!ging E(P ocesses consists o% '( Co ect Answe ERP , E(Co&&e ce , E(;o5e n!nce *ou Answe ERP , E(Co&&e ce , E$uc!tion , E(;o5e n!nce T ue4F!lse Question The p o+ect shoul$ not #e p ope l0 e7pl!ine$ to the sto e &!n!ge s2 Co ect Answe F!lse *ou Answe F!lse Multiple Choice Multiple Answe Question Scope o% ERP inclu$es '( Co ect Answe Ope !tions , Out#oun$ Logistics , S!les : M! .eting to Se 5ice *ou Answe Fin!nci!l St ength , Ope !tions , Out#oun$ Logistics , S!les : M! .eting to Se 5ice Select The -l!n. Question 8! $ -! ie e7!&ple coul$ #e ////////2 Co ect Answe Leg!l O#st!cles *ou Answe Leg!l O#st!cles Multiple Choice Multiple Answe Question A e!s o% Cost Re$uction ! e '( Co ect Answe M!te i!ls , M!chines , Qu!lit0 *ou Answe M!te i!ls , M!chines , In5est&ent Multiple Choice Single Answe Question A p ocess &!t i7 shows the el!tionship #etween '( Co ect Answe -usiness p ocess : o g!ni6!tion!l entities *ou Answe -usiness p ocess : o g!ni6!tion!l entities T ue4F!lse Question Missing .nowle$ge : s.ills eg! $ing co&pute s : co&pute !pplic!tions &ight #e se5e e e!sons %o non(!ccept!nce2 Co ect Answe T ue *ou Answe T ue Multiple Choice Single Answe Question Who i$enti%0 the &!nne in which the o g!nis!tion will c! 0 out &ission< Co ect Answe )!lue !n$ #elie%s *ou Answe )!lue !n$ #elie%s Multiple Choice Multiple Answe Question Steps in5ol5e$ in -PR P o+ect ! e '( Co ect Answe P o+ect P ep! !tion , Re$esign o% P ocesses , I&ple&ent o% new P ocesses *ou Answe P o+ect P ep! !tion , Re$esign o% P ocesses , I&ple&ent o% new P ocesses , T !ining Multiple Choice Multiple Answe Question The esults o% SWOT !n!l0sis ! e use$ to $e5elop '(

Co ect Answe - e!.th ough o#+ecti5es in st !tegic pl!n , -usiness pl!n , P ocess e( enginee ing pl!n *ou Answe Continuous i&p o5e&ent , - e!.th ough o#+ecti5es in st !tegic pl!n , -usiness pl!n , P ocess e(enginee ing pl!n Multiple Choice Single Answe Question Inte n!l ; oup esist!nce $esc i#es '( Co ect Answe ; oup -eh!5iou *ou Answe ; oup -eh!5iou Multiple Choice Single Answe Question Following is one o% the e7!&ple o% &!n!ging $e&!n$ '( Co ect Answe De&!n$ ;ene !tion *ou Answe In5est&ent Select The -l!n. Question In Mic o le5el eenginee ing, the pe %o &!nce %ocus is ////////2 Co ect Answe Fin!nci!l *ou Answe Technic!l T ue4F!lse Question A co&pletel0 new co&pute !pplic!tion s0ste& nee$ not #e teste$ tho oughl02 Co ect Answe F!lse *ou Answe F!lse Select The -l!n. Question //////// is the ope !tion!l p ocess2 Co ect Answe P ocu e&ent o% !w &!te i!l *ou Answe P ocu e&ent o% !w &!te i!l Multiple Choice Single Answe Question The -PR !cti5ities ! e use$ in con+unction with '( Co ect Answe Wo .%low An!l0sis *ou Answe Wo .%low Multiple Choice Multiple Answe Question P! !&ete s o% Mic o Le5el Re(enginee ing ! e '( Co ect Answe Opti&i6!tion , Sho t , Di5e se *ou Answe Opti&i6!tion , Sho t , Di5e se , Technolog0 T ue4F!lse Question Fo &e e7pe iences with the o g!ni6!tion!l p o+ects %o &s the #eh!5iou o% people2 Co ect Answe T ue *ou Answe T ue Multiple Choice Single Answe Question O g!ni6!tion spe!.s !#out '( Co ect Answe St uctu e : Cultu e *ou Answe Contents M!n!ge&ent M!tch The Following Question Co ect Answe *ou Answe ERP Ch!llenge 9 O g!ni6!tion!l Inte 5ention F!ith in P!c.!ge So%tw! e ERP Ch!llenge F Ch!nge M!n!ge&ent Ch!nge M!n!ge&ent

ERP Ch!llenge G Shi%ting % o& Function to P ocess )iew O g!ni6!tion!l Inte 5ention ERP Ch!llenge H F!ith in P!c.!ge So%tw! e Shi%ting % o& Function to P ocess )iew Multiple Choice Single Answe Question Applic!tion S0ste&s L!ngu!ge is '( Co ect Answe A-AP 9 *ou Answe A-AP 9 !t @'HI AM A co&&ents Lin.s to this post L!#els' -usiness P ocess Re(Enginee ing BSet(CD Business Process Re-Engineering - 12 LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answe Question Applic!tion S0ste&s L!ngu!ge is '( Co ect Answe A-AP 9 *ou Answe A-AP 9 Multiple Choice Single Answe Question -PR is ethin.ing o% the #usiness p ocesses to i&p o5e the spee$, "u!lit0 : output o% '( Co ect Answe P o$uct o Se 5ices *ou Answe P o$uct o Se 5ices Multiple Choice Single Answe Question In ! continuous p ocess i&p o5e&ent &o$e 9th step is Co ect Answe Me!su e the pe %o &!nce *ou Answe Me!su e the pe %o &!nce Multiple Choice Multiple Answe Question In -usiness s0ste& pl!nning which o% the %ollowing is $one %i st< Co ect Answe A !nge&ent o% the o g!ni6!tion % o& !n in%o &!tion &!n!ge&ent especti5e2 , I$enti%ic!tion o% p ocess %o success%ull0 !cco&plish the e &ission *ou Answe A !nge&ent o% the o g!ni6!tion % o& !n in%o &!tion &!n!ge&ent especti5e2 , I$enti%ic!tion o% p ocess %o success%ull0 !cco&plish the e &ission Select The -l!n. Question O#+ecti5es ! e ch! !cte i6e$ #0 //////// things2 Co ect Answe Fou *ou Answe Fou Multiple Choice Multiple Answe Question Which ! e the o#+ecti5es o% #usiness s0ste&s pl!nning stu$0< Co ect Answe Dete &in!tion o% in%o &!tion s0ste& p io ities , M!n!ging s0ste&s esou ces to suppo t #usiness o#+ecti5es *ou Answe Dete &in!tion o% in%o &!tion s0ste& p io ities , M!n!ging s0ste&s esou ces to suppo t #usiness o#+ecti5es Select The -l!n. Question C0cle Ti&e, Asset Tu no5e : Response Ti&e go!ls ! e !chie5e$ #0 ////////2

Co ect Answe )elocit0 ;o!l *ou Answe )elocit0 ;o!l T ue4F!lse Question Me!su e&ents ! e cent !l to ! %!ct #!se$ $ecision(&!.ing p ocess2 Co ect Answe T ue *ou Answe T ue Select The -l!n. Question Acti5ities pe %o &e$ #0 top &!n!ge&ent le5el ! e c!lle$ !s //////// !cti5ities Co ect Answe St !tegic *ou Answe St !tegic Multiple Choice Multiple Answe Question Scope o% ERP inclu$es '( Co ect Answe Ope !tions , Out#oun$ Logistics , S!les : M! .eting to Se 5ice *ou Answe Ope !tions , Out#oun$ Logistics , S!les : M! .eting to Se 5ice Multiple Choice Single Answe Question Inclusion o% custo&e s in the pl!nning p ocess inc e!ses '( Co ect Answe Con%i$ence le5el o% st !tegic pl!n *ou Answe Se 5ice le5el o% st !tegic pl!n Multiple Choice Single Answe Question O g!ni6!tion spe!.s !#out '( Co ect Answe St uctu e : Cultu e *ou Answe St uctu e : Cultu e T ue4F!lse Question -usiness P ocesses ! e set o% !cti5ities th!t t !ns%o & ! set o% inputs into set o% outputs using people : tool2 Co ect Answe T ue *ou Answe T ue Multiple Choice Multiple Answe Question Ch! !cte istics o% -usiness P ocess ! e '( Co ect Answe De&!n$s ! set o% t!s.s , Re"ui es $i5e se esou ces , Desi e$ custo&e who c!n #e ! pe son o ! g oup *ou Answe De&!n$s ! set o% t!s.s , Re"ui es $i5e se esou ces , Desi e$ custo&e who c!n #e ! pe son o ! g oup Multiple Choice Single Answe Question Deli5e 0 o% p o$uct : se 5ices is '( Co ect Answe Custo&e %!cing p ocess *ou Answe Custo&e %!cing p ocess Select The -l!n. Question Co(o $in!ting #etween t!s.s !n$ p ocess is the //////// i&p!ct o% IT on p ocess inno5!tion2 Co ect Answe Integ !ti5e *ou Answe Integ !ti5e Multiple Choice Multiple Answe Question Fin!nci!l Moti5!tions ! e '( Co ect Answe P o&otion , Incenti5e , -onus *ou Answe P o&otion , Incenti5e , -onus

Multiple Choice Single Answe Question -usiness s0ste& pl!nning stu$0 in5ol5es how &!n0 nu&#e o% steps< Co ect Answe Fi5e *ou Answe Fi5e Multiple Choice Single Answe Question A M!+o P inciple : T!ctics %o Recon%igu ing ! oun$ P ocesses w!s '( Co ect Answe O chest !te *ou Answe O chest !te Select The -l!n. Question QMS &e!ns Qu!lit0 M!n!ge&ent ////////2 Co ect Answe S0ste& *ou Answe S0ste& Multiple Choice Single Answe Question F o& ! p ocess 5iew point, highest p io it0 in !n o g!ni6!tion is gi5en to ' Co ect Answe S!tis%!ction o% custo&e *ou Answe S!tis%!ction o% custo&e Select The -l!n. Question In ! Re(enginee ing p o+ect the Thi $ ph!se is ////////2 Co ect Answe C e!ting 5ision %o new p ocess *ou Answe C e!ting 5ision %o new p ocess Multiple Choice Single Answe Question P o+ect spe!.s !#out '( Co ect Answe Contents M!n!ge&ent *ou Answe Contents M!n!ge&ent T ue4F!lse Question Le5el o% ch!nges is inc e&ent!l in continuous i&p o5e&ent2 Co ect Answe T ue *ou Answe T ue Multiple Choice Single Answe Question Which is the %i st co&&unic!tion in e(enginee ing p o+ect< Co ect Answe )ision st!te&ent *ou Answe )ision st!te&ent T ue4F!lse Question The p ocess &!t i7 illust !tes p ocess !n$ in%o &!tion s0ste& $epen$encies2 Co ect Answe F!lse *ou Answe F!lse Multiple Choice Multiple Answe Question -ene%it p!ths o% p ocess e(enginee ing in !n o g!ni6!tion ! e '( Co ect Answe P o$ucti5it0 , Qu!lit0 , )elocit0 *ou Answe P o$ucti5it0 , Qu!lit0 , )elocit0 T ue4F!lse Question )!lues !n$ #elie%s ! e to #e ! ticul!te$ to withst!n$ in the !$5e sit02 Co ect Answe F!lse *ou Answe F!lse Multiple Choice Single Answe Question Which st!te&ent t!.es into !ccount the !5!il!#le esou ce o% !n o g!nis!tion<

Co ect Answe Mission *ou Answe Mission Select The -l!n. Question A st !tegic pl!n gene !ll0 shoul$ not t!.e &o e th!n //////// p!ges2 Co ect Answe Ten *ou Answe Ten T ue4F!lse Question Wo . shoul$ #e # o!$ene$ without s!c i%icing $epth o% e7pe tise in st !tegic ! e!s2 Co ect Answe F!lse *ou Answe F!lse Multiple Choice Multiple Answe Question Du ing Design Ph!se, the Top M!n!ge&ent shoul$ '( Co ect Answe Listen , Respon$ , Fee$#!c. *ou Answe Listen , Respon$ , Fee$#!c. Select The -l!n. Question Qu!lit0 M!n!ge&ent Deplo0&ent Tool is ////////2 Co ect Answe TQM *ou Answe TQM Multiple Choice Multiple Answe Question Dist i#ution St !teg0 c!n #e !pplie$ %o these issues '( Co ect Answe Ch!nnel Selection , Suppl0 Ch!in Con%igu !tion , Dist i#ution Pl!nning *ou Answe Ch!nnel Selection , Suppl0 Ch!in Con%igu !tion , Dist i#ution Pl!nning Multiple Choice Multiple Answe Question C itic!l Success %!cto in #usiness ! e '( Co ect Answe Cost e$uction , Qu!lit0 enh!nce&ent , Se 5ice i&p o5e&ent *ou Answe Cost e$uction , Qu!lit0 enh!nce&ent , Se 5ice i&p o5e&ent T ue4F!lse Question A close$ s0ste& get the %ee$ #!c. % o& the e7te n!l en5i on&ent2 Co ect Answe F!lse *ou Answe F!lse M!tch The Following Question Co ect Answe *ou Answe Secon$! 0 P ocess M!inten!nce M!inten!nce 3nowle$ge P ocess Rese! ch : De5elop&ent Rese! ch : De5elop&ent 3e0 P ocess P ocess suppo ting the &ission o% co&p!n0 P ocess suppo ting the &ission o% co&p!n0 Ope !tion!l P ocess M!nu%!ctu ing M!nu%!ctu ing Select The -l!n. Question RFP is ////////2 Co ect Answe Re"uest Fo P opos!l *ou Answe Re"uest Fo P opos!l

Multiple Choice Single Answe Question P io iti6!tion o% custo&e e"ui e&ent is $one th ough '( Co ect Answe Custo&e ?s inte 5iew *ou Answe Custo&e ?s %ee$#!c. Select The -l!n. Question //////// is the st! ting point %o p ocess eenginee ing e%%o ts2 Co ect Answe Custo&e i$enti%ic!tion *ou Answe Custo&e i$enti%ic!tion T ue4F!lse Question O g!ni6!tion h!s #oth inte n!l : e7te n!l custo&e s2 Co ect Answe T ue *ou Answe T ue M!tch The Following Question Co ect Answe *ou Answe ERP Ch!llenge 9 O g!ni6!tion!l Inte 5ention O g!ni6!tion!l Inte 5ention ERP Ch!llenge F Ch!nge M!n!ge&ent Ch!nge M!n!ge&ent ERP Ch!llenge G Shi%ting % o& Function to P ocess )iew Shi%ting % o& Function to P ocess )iew ERP Ch!llenge H F!ith in P!c.!ge So%tw! e F!ith in P!c.!ge So%tw! e T ue4F!lse Question The int o$uction o% ! new in%o &!tion technolog0 o%ten ch!nges the co&ple7 powe st uctu e in !n o g!ni6!tion2 Co ect Answe T ue *ou Answe T ue T ue4F!lse Question A #usiness p ocess is $e%ine$ !s 1! set o% logic!ll0 el!te$ t!s.s pe %o &e$ to !chie5e ! $esi e$ #usiness outco&e12 Co ect Answe T ue *ou Answe T ue Multiple Choice Single Answe Question Acti5ities pe %o &e$ #0 &i$$le &!n!ge&ent is '( Co ect Answe St !tegic !cti5ities *ou Answe T!ctic!l !cti5ities Select The -l!n. Question - e!.th ough Results in se! ch %o : the i&ple&ent!tion o% !$ic!l ch!nge in #usiness p ocess ! e #0 ////////2 Co ect Answe -PR *ou Answe -PR Multiple Choice Multiple Answe Question Integ !tion St !teg0 is el!te$ to '( Co ect Answe In%o &!tion Integ !tion , Decision Integ !tion , Fin!nci!l Integ !tion *ou Answe In%o &!tion Integ !tion , Decision Integ !tion , Fin!nci!l Integ !tion