Class Vocabulary Vocabulary Term audit audit interview audit team auditee checklist continuous improvement corrective action

evidence exit meeting external auditor follow-up audit formal audit report internal audit internal auditor lead auditor Definition An examination of a company's activities or products to determine if a company is doing what it says it is doing. A method of collecting information through a series of questions and observations. The interview is the basis for collecting and interpreting information in the audit. A group of individuals selected to perform an internal audit. The audit team is responsible for auditing selected departments in its own company. An organization or department to be audited. A document that contains numbers, statements, or other evidence found in the audit. The belief that an organization must constantly measure the effectiveness of its processes and strive to meet more difficult objectives to satisfy customers. A plan created by management to address a non-conformance. Corrective actions lead to company improvement. Information that pertains to the quality of an item, process, or element of a quality system. A meeting of the audit team and auditee to discuss the results of the audit. An individual outside of the organization that objectively assesses the effectiveness of the organization's quality system. External auditors are required to register with ISO 9000. An audit designed to evaluate the effectiveness of a corrective action. A report containing the results of the audit. The report lists all information pertaining to the audit in a final, formal language. An examination of a company's activities or products conducted by the company's own staff. ISO 9000 requires internal audits. An individual that is selected to perform an internal audit. Internal auditors cannot audit their own work. The individual responsible for leading the audit team. The lead auditor prepares the audit plan, conducts the meetings, and submits the formal audit report. A U-shaped measuring instrument with a threaded spindle that slowly advances toward a small anvil. Micrometers are available in numerous types for measuring assorted dimensions and features. A failure to comply with a requirement of a company's quality system. An item of evidence found during an audit that relates to the quality of the product, process, or quality system. Observations may or may not require corrective action. A document describing an organization process. An operating procedure contains moderate detail. An audit that focuses on processes and not a specific person or product. A process audit examines the effectiveness of company procedures. An audit that focuses on a product to determine if it meets specifications. Customers might request product audits if their products have had consistent problems. The overall objectives and direction of the organization. Upper management is

micrometer non-conformance observation operating procedure process audit product audit quality policy manual

Vocabulary Term

Definition responsible for drafting the quality policy.

quality record

A document recording specific information that relates to a procedure or work instruction. Quality records are proof that an organization is complying with its procedures and policies. The selection of quality records at random to determine if they accurately represent a company's quality system. The range of activites that are the focus of an audit. The scope includes all areas of importance in an audit. A document describing specific activities and tasks within the organization. It contains the greatest amount of detail.

random sampling scope work instruction