Beruflich Dokumente
Kultur Dokumente
Credits:
EAProdux, Ltd.
MMVII
TABLE OF CONTENTS
WRITING THE BUSINESS LETTER
The Business Letter Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 The Parts of the Business Letter Exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Writing a Letter of Order Practice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4 Correcting a Business Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Recommended State Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Business Letter of Order Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-16 Sample Business Letter of Complaint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17-18 Business Letter of Complaint Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . .19-28
TABLE OF CONTENTS
WRITING A NARRATIVE
Sequencing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Using Transitional Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78-79 Maintaining a Point of View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Telling a Story - Mix and Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Preliminary Narrative Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Narrative Warm-up Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83-84 Writing a Narrative Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85-95
WRITING A DESCRIPTION
Putting Yourself in the Readers Place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Supplying Specific Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Using Concrete Language and Specific Details . . . . . . . . . . . . . . . . . . . . . . . . . .98 Description Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Writing a Description Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100-107
INTERPRETING LITERATURE
Commonly Used English Idioms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Practice with Idioms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109-112 Identifying Literary Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Literary Techniques Frequently Used by Authors . . . . . . . . . . . . . . . . . . . . . . .114 Writing the Critical Lens Essay with Sample . . . . . . . . . . . . . . . . . . . . . . .115-117 Practice in Paraphrasing Quotations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118-119 Writing the Critical Lens Essay Exercises . . . . . . . . . . . . . . . . . . . . . . . . .120-123 Additional Topics for the Critical Lens Essay . . . . . . . . . . . . . . . . . . . . . . . . . .124
ii
(2) INSIDE ADDRESS Name and address of person/company to whom you are writing.
Your Signature
(7)Typed or Printed Name (7) TYPED OR PRINTED NAME Helps the company answer your letter if your signature is not clear.
HEADING:
1066 Hastings Place Collins, Iowa 50055-1234 October 18, 2008
INSIDE ADDRESS:
Les Jeans 1475 Broadway New York, NY 10017-3235
GREETING OR SALUTATION:
Dear Ms. Jones: Ladies and Gentlemen: Dear Madam or Sir:
CLOSING:
Yours truly, Very truly yours, Some of the parts of the letter given below are correct; some are not. If a form is correct, put a C on the line to the right. If the form is not correct, write the proper form on the line to the right. The first one has been done for you. 1. 44 caesar street Cleveland Ohio 44135 March 15, 2008 2. Great Gifts, Inc. P. O. Box, 1492 Peck Kansas, 67120 3. Yours Truely, 4. Dear: Madam or Sir 5. Joans Loans 726 Cactus Gulch Dulce, NM 87528 6. 17, Lakewood Drive Ogden, utah 84401 June 24 2008 7. Sincerely, yours 8. Lady 9. Fiesta Fast Foods, 18 Dave Lane Houston texas 77008 10. Dear Mr. Smith,
2
Now compare your letter with the sample on the next page. Be sure to check your capitalization and punctuation carefully against the model.
3
123 Fourth Street Freeport, New York 11520-5648 September 18, 2008
Good Health Insurance Co. 555 Welfare Boulevard Hartford, Connecticut 06109-4720 Ladies and Gentlemen: Please send me a copy of your booklet, Exercise for Health, which was advertised in todays edition of The Record. I am enclosing a check for $5.00 to cover the cost of postage and handling. Yours truly,
Your Signature
Your Name Typed or Printed
please send me one copy of The national parks of the united states: map and guide. I am enclosing a check for $4.95 to cover the cost of the publication.
Yours, Turley
Duane Miller
Duane Miller
Montana . . . . . . . . . . . . . . . . . . . . . . . . . . Nebraska . . . . . . . . . . . . . . . . . . . . . . . . . Nevada . . . . . . . . . . . . . . . . . . . . . . . . . . . New Hampshire . . . . . . . . . . . . . . . . . . . . New Jersey . . . . . . . . . . . . . . . . . . . . . . . . New Mexico . . . . . . . . . . . . . . . . . . . . . . . New York . . . . . . . . . . . . . . . . . . . . . . . . . North Dakota . . . . . . . . . . . . . . . . . . . . . . Ohio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oklahoma . . . . . . . . . . . . . . . . . . . . . . . . . Oregon . . . . . . . . . . . . . . . . . . . . . . . . . . . Pennsylvania . . . . . . . . . . . . . . . . . . . . . . Puerto Rico . . . . . . . . . . . . . . . . . . . . . . . Rhode Island . . . . . . . . . . . . . . . . . . . . . . South Carolina . . . . . . . . . . . . . . . . . . . . . South Dakota . . . . . . . . . . . . . . . . . . . . . . Tennessee . . . . . . . . . . . . . . . . . . . . . . . . . Texas . . . . . . . . . . . . . . . . . . . . . . . . . . . . Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vermont . . . . . . . . . . . . . . . . . . . . . . . . . . Virginia . . . . . . . . . . . . . . . . . . . . . . . . . . Virgin Islands . . . . . . . . . . . . . . . . . . . . . . Washington . . . . . . . . . . . . . . . . . . . . . . . West Virginia . . . . . . . . . . . . . . . . . . . . . . Wisconsin . . . . . . . . . . . . . . . . . . . . . . . . . Wyoming . . . . . . . . . . . . . . . . . . . . . . . . .
MT NE NV NH NJ NM NY ND OH OK OR PA PR RI SC SD TN TX UT VT VA VI WA WV WI WY
RED PINK
BLUE YELLOW
GREEN
BLACK SILVER
PURPLE GOLD
ORANGE
Change colors as you change your mood! A simple click gives you the color of your choice! A must for anyone who wants to get a message across colorfully! Order yours today. Only $9.99 each, postage and handling included
Write a business letter ordering ONE of these pens for yourself. When you write your business letter, be sure to: Write your address and todays date at the top of your letter. Give the company all the information it will need to fill your order. Use an acceptable business letter form. Write complete sentences.
MEMOMAGIC
The personalized memo pad that allows you to choose the color & slogan you want. Pads are available in white, yellow, pink, or blue with choice of the slogans: School-dazed From the desk of _____________ Stolen from ______________ Quiet Zone... Student Sleeping ORDER TODAY! A package of three pads of one color and slogan is only $5.95, plus $4.50 for postage and handling.
MEMOREES Sterling Stationary Company 1218 Penfield Road Paterson, New Jersey 07513-5642
Write a business letter ordering one package of memo pads for yourself. Specify the slogan and the color you want. In addition, be sure to: Give the company all the information it will need to fill your order. Use an acceptable business letter form. Enclose a check or money order for the proper amount. Check your spelling, capitalization, punctuation, and usage.
The situation:
Item ordered: one set of $17.95 budget stereo headphones, Delta Model 40 with cushioned earcups and adjustable headband Date ordered: September 19, 2008 Problem: You received Delta Model 30 which has no stereo capability and a non-adjustable headband.
Your task:
Write a business letter concerning this situation to: Music Masters, Inc.; 1654 Balfour Drive; Evanston, Illinois 60211-4563. In your letter, be sure to: Explain the situation. Explain what you want the company to do for you. Give complete and correct information. Use an acceptable business letter form.
The format:
Like the letter of order, the letter of complaint is brief and to the point. Generally, it is divided into two paragraphs: Paragraph One - describes the situation. Paragraph Two - explains the action you would like the company to take.
17
2121 Brookview Court Blair, South Carolina 29015-6547 October 28, 2008 Music Masters, Inc. 1654 Balfour Drive Evanston, Illinois 60211-4563 Dear Music Masters: On September 19, 2008, I ordered one set of your $17.95 budget stereo headphones, as advertised in that days Record. Today, however, instead of the Delta Model 40 set, which has cushioned earcups and an adjustable headband, I received a Delta Model 30 set which is not stereo and which has a non-adjustable headband. I am returning the Model 30 set by parcel post today. I would appreciate your exchanging this Model 30 set for the Model 40 set as soon as possible. Yours truly,
Andrew Lynch
Andrew Lynch
18
19
Choose the argument that is more likely to persuade the given audience:
1. AUDIENCE: Person to whom you are applying for a part-time job (a) Although I have no actual work experience, I am willing to learn. Also, if you require references, I can supply letters of recommendation from several of my teachers. (b) I would like to work for your company because I have never had a job and would appreciate the opportunity to earn money. 2. AUDIENCE: Your classmates who will be voting for class president (a) If you elect Terrys opponent, youre asking for trouble. Robin is a known troublemaker who doesnt care about whats best for you and your school. (b) Terry has promised to bring all your complaints before the principal and the school board. Your priorities improving cafeteria service, providing more parking spaces for students, providing more elective courses are Terrys priorities.
Here is a persuasive argument. Choose the audience most suited to the given reason:
3. I am against wearing a school uniform because it will be both physically and mentally uncomfortable. Uniforms are usually made of stiff, long-lasting materials, so I know theyll be uncomfortable physically. In addition, kids from other schools will single us out and make fun of us. 2. AUDIENCE: (a) parents (b) classmates (c) principal
65
66
2. Id like to thank all the little people who helped me win this award. First, my parents for having such a talented child. Next, Joe Dilch who first discovered my genius. Finally, Fifi Chambois who designs the clothes I look so marvelous in. (a) combative (b) enthusiastic (c) conceited (d) sincere
3. You cant tell me that they call that noise music. Youd have to be pretty dumb to enjoy its pounding beat which drowns out the melody, and only fools would attempt dancing to it. (a) combative (b) humorous (c) sarcastic (d) snobbish
67
Your task:
The essay:
In a 200-word essay, express your reaction to the proposed bill. Your purpose is to persuade your states senators to support your position. Follow the outline below and write your essay on a separate sheet of paper. Remember to indent each of the four paragraphs. Paragraph 1: (a) States the situation. (Summarize the main points in the Situation paragraph above.) (b) States the authors opinion. (The proposed bill should/should not be supported.) (c) Briefly mentions two reasons that support the opinion. (Just mention the reasons here; dont explain them.) Paragraph 2: (a) Repeats the first reason. (b) Explains the first reason by giving facts, details, or specific examples. Paragraph 3: (a) Repeats the second reason. (b) Explains the second reason by giving facts, details, or specific examples. Paragraph 4: (a) Repeats the authors opinion. (b) Restates the two reasons for that opinion. (The proposed bill should/should not be supported because ____________________________and because____________________________.)
DEPARTMENT OF BIG HINTS: If you experience trouble developing supporting reasons for your opinions about the topics presented here, remember that you can usually find a reason related to one of the three following areas: 1. MONEY 2. EDUCATIONAL VALUE 3. DEVELOPING A SENSE OF RESPONSIBILITY OR MATURITY
68
The situation: Congratulations! You passed your road test and received your drivers
Your task:
Write a composition of about 200 words persuading your parents to allow you to purchase a car. State two reasons why you believe it is important for you to have a car at this time. In your composition, be sure to: Keep in mind the purpose of your composition is to persuade your parents to accept your viewpoint. Explain in detail your two reasons for needing a car. Organize what you write into cohesive paragraphs.
The situation: The school board is considering two possible ways to save district money. Their
Your task:
Decide which of the two suggestions is more acceptable to you. In about 200 words, write to the school board and persuade them that your choice is the better solution to the problem. In your composition, be sure to: Keep in mind that you are trying to persuade the school board to accept your choice. Clearly state whether you are in favor of eliminating the lunch program or eliminating bus transportation. Support your choice with two fully-explained reasons. Organize your composition into cohesive paragraphs.
69