Dr.

Teresa Lynn Bounds 2421 Snow Creek Lane, Charlotte, North Carolina 28273 Home Phone: (704) 521-5283

Professional Profile Education, Honors, and Certifications

Doctor of Business Administration, Accountancy Concentration Argosy University, 2012 M.S. in Accountancy Gardner-Webb University, Boiling Springs, North Carolina. 2008 B.S. in Accountancy Gardner-Webb University, Boiling Springs, North Carolina. 2007 Associate in Applied Science Accountancy South Piedmont Community College Polkton, North Carolin, 2004, Summa cum Laude Certificate in Business Administration, 2005 South Piedmont Community College Polkton, North Carolina, 2005 Engaged Foundations 2014 Colorado State University Global Campus (training for online professors)

Achievements
Phi Theta Kappa Honor Society Member Dimension Data High Performance Culture Award 2008 Dimension Data DD Weight Outstanding Performance and Recognition for excellent employee for first quarter 2007 Dimension Data High Five Award Numerous outstanding performance recognitions for excellent employee Kyrus OK Award for Outstanding Performance and Recognition for excellent customer support

Key Qualifications
Writing procedures and instructions for standardized work Creating and teaching classes for employers Assisting Accounts Receivable and Payable Managing financial accounts

Computer Skills
MS Office Excel, Word, Power Point and Access Oracle Accounting Database Software program Lotus Notes for email College Online Tools e-college, blackboard and WebCt

Employment
DeVry University Keller Graduate School of Management Visiting Professor Accounting Managerial Accounting Managerial Use and Analysis May, 2013-Present

Dimension Data Charlotte, North Carolina APL Operations Manager (US, Canada, & Mexico)

October 2005 Present

Profitability: Ensures a profitable, mutually beneficial business relationship with all current and future clients and measures success based on ability to deliver services in an organized fashion that meets or exceeds client expectations. Review and provide training materials as needed for new processes and procedures to the teams incorporated in AP&L department Partner with key members of Procurement, Logistics, Warehouse, CSRs, and Dimension Data Direct Teams to forecast demand and develop enhanced forecasting techniques and processes for critical times of the business Research, identify, design and implement tools, systems and best practices to achieve continuous improvement goals for Procurement, Logistics, Warehouse, CSRs, and Dimension Data Direct Teams. Lead, coach, mentor, train and develop team members from the departments Procurement, Logistics, Warehouse, CSRs, and Dimension Data Direct Teams In conjunction with other department outside of AP&L work closely to ensure proper alignment in processes to meet the objectives of Dimension Datas Finance policies and procedures

Problem Management: Provides responsive channels for escalation of account, client, and consultant concerns. Resource Utilization: Maintain quarterly consultant utilization rate for the region. Prepare reports and documents to maintain feedback of process changes and development of new policies and procedures to the managers in the AP&L group and VP of AP&L. Managing Inside Sales representative accounts with orders and written communication Provide knowledge and guidance to achieve the best profit cost in special situations to the members of the AP&L teams Fosters business growth and development for the region is necessary for improvement in processes changes and development of efficient ways to meets companys business objectives and strategies. This includes different departments within AP&L, other departments, and vendors Provide knowledge and resources for sales and solutions on processes around new and different sales opportunities. Provide knowledge and resources for vendors in these new sales opportunities. Product / Pricing Strategy: Selects the resources and sets appropriate pricing for services quoted, while maximizing revenue/profit and ensuring customer/consultant satisfaction Business Development to learn the different processes for the teams of Procurement, Warehouse, Logistics and CSRs to create a process manual for training and references for other team members and new employees

Coffing Hoist Wadesboro, NC Accounting Assistant

January 2005 August 2005

Expense statements, processing checks, reports, and mailing to sales personnel Inventory management: reconciliation of shortage of inventory, supervising cycle counts Cost Margin Reports: daily report to sales, plant manager, and district manager on profits under 20% Labor Variance Reports: daily report for plant manager show labor for the three departments of production Reports for management: monthly reports of each departments profit and loss statements Non Compliance Reports: inventory management relieving of scrapped items from raw materials Off shore vendor invoices: processing for payment, matching, and coding to the right GL accounts Assisting the controller with month end closings: adjusting entries, pcard statement adjustments, etc

Agilysys, Inc., Charlotte and Arden, North Carolina Customer Project Support Representative

April 1995 - May 2003

Managing large financial accounts of regional sales personnel and two service engineers for 15 customers Scheduling IBM Point of Sale equipment deliveries per customer roll out

Ordering products for customer Invoicing the customer when the equipment shipped Assisting with Accounts Receivable and Payable for each order Submitting weekly, monthly, and yearly reports for my Supervisors and IBM Corporation