VCR STATUS OVERRIDE Customer Test Plan Phase 1 Test Preparation:

Contact your interline electronic ticketing partner and request they create and ticket PNRs in their database with an itinerary to include your airline and your partners airline segments. The segments should reflect travel within 48 hours of PNR ticketing. Also request your interline partner to create and ticket electronic ticket eligible PNRs in their database with itinerary to allow manual update more than 48 hours after flight departure.

Sabre Customer Activity (Native Sabre):

Retrieve PNR. Display VCR. Display VCR Coupon Data (*VI) to verify VCR segments are associated. Enter: VCRSTATUS/C CPN/CARRIER FLIGHT/TODAYS DATE/ BRDOFF/CABIN/TO-USED-REMARKS. Example: VCRSTATUS/C2/YY10/09OCT/FSGHDQ/Y/TO-USED-FLEW08AUG Note: Cabin is either Y (main cabin) or F (premium cabin) Redisplay VCR to check new USED Status. Display VCR History (VCR*H) to view Change of Status to USED as a result of manual entry. Display VCR Coupon Data (*VI) to view status change to USED as a result of manual entry. Enter VCR*nnnnnnnnnnnnn@OA to view and verify CTRL status in partner carriers database. Note: This display from OA will show CTRL status until new USED status is released from DETAIN. Note: Once ticket is on DETAIN, SAC will not be generated for a minimum of 18 hours (based on table setting) after manual entry was made. 18 Hours Following Manual Entry: Display VCR History (VCR*H) to verify population of SAC in detail. Enter VCR*nnnnnnnnnnnnn@OA to verify coupon status has changed to USED status in partner carriers database. 48 Hours Following Manual Entry: Verify revenue accounting XL file contains SAC based on manually entered VCR Status to USED.

Sabre Customer Activity (Interact):

Retrieve PNR. Display VCR Display VCR Coupon Data (*VI) to verify VCR segments are associated Select Supervisors Pop Screen Option

Redisplay VCR to check new USED Status. Display VCR History to view Change of Status to USED as a result of manual entry. Display VCR Coupon Data to view status change to USED as a result of manual entry. Enter VCR from OA database to view and verify CTRL status in partner carriers database. Note: This display from OA will show CTRL status until new USED status is released from DETAIN. Note: Once ticket is on DETAIN, SAC will not be generated for a minimum of 18 hours (based on table setting) after manual entry was made.

18 Hours Following Manual Entry: Display VCR History to verify population of SAC in detail. Display from the OA database to verify coupon status has changed to USED status in partner carriers database.

48 Hours Following Manual Entry: Verify revenue accounting XL file contains SAC based on manually entered VCR Status to USED.

9/15/2006