Christina Roth Customer

focused professional specialized in marketing and sales

Phone: 503.880.9805 Email: Christina.M.Roth@gmail.com

Experience

Education

Marketing/PR Intern Know Your City

July 2013 Present
Assist Executive Director in planning and executing
marketing and PR activities
Write press releases and story pitches for news outlets
Communicate with businesses and local sponsors
Helped raise $10,000 for company expansion through a
Kickstarter Campaign
Helped plan and execute company fundraising event

Lead Teller: Wells Fargo Bank
January 2011 August 2011
Promoted from teller within a year in order to assist
manager with branch management and ensuring highest
level of customer satisfaction
Helped employees reach their goals through one-on-ones
and providing constructive feedback
Solved private and complex customer issues with discretion
and sensitivity
Managed a wide variety of personal and commercial
accounts
Exceeded sales goals and received sales bonus each quarter

Teller: Wells Fargo Bank
January 2010 2011
Quickly and accurately processed transactions while
handling customer issues
Assessed customer needs in order to sell a variety of
services as well as build outstanding business relationships
Recognized for sales and customer service in multiple
managers reviews
Maintained perfect customer service score longer than any
other teller in the district

Cashwrap Lead: Victorias Secret
March 2008 June 2009
Trained new employees at Cash Wrap procedures and
customer service etiquette
Handled customer issues while helping store reach daily
sales goals
Recognized for exceptional service in customer reviews
Promoted from Sales Associate in 5 months

Portland State University

Graduated August 2013
Bachelor of Arts: Business
Marketing with a focus in Sales

Coursework
Small Business Consulting Courses
2012 2013
Worked in teams with 3 local
companies to develop strategic
business plans and
recommendation reports to help
grow business and increase cliental
Used extensive market research,
data analysis, and assessment of
each companys strengths and
weaknesses to develop each plan
Presented research findings to
business owners and a panel of
administrators from PSUs School of
Business
Companies worked with:
Deur Counsel, LLC
The Portland Aquarium
New Church Moto

Volunteer Work
Social Media Consultant
March 2013 August 2013
Strengthened social media
presence for owners acupuncture
business
Facebook Likes increased by 6.15%
and Engagement Rate increased
from 6% to 12%.

Skills
Software
Microsoft Office, Adobe Suite
Social Media
Facebook, Twitter, Instagram,
Pinterest, Youtube, Wordpress