Nortel PBX Cheat Sheet

Tags: journal Kurt Weiske @ 12:42 pm

These are notes Ive compiled after many years of supporting Northern Telecom/Nortel Networks SL1, Meridian 1 and NCS 1000 phone systems. While graphical tools exist, many times its easier to connect via serial terminal or a telnet session and use the command line for common tasks. ADD AN AREA CODE > LD 90 REQ NEW CUST 0 Customer is almost always zero FEAT NET Network Translation TRAN AC1 Access Code 1 TYPE NPA Numbering Plan Area NPA 1NXX 1 + new area code RLI 4Route List Index SDRR DENY Supplemental Digit Restriction or Recognition DENY 976 Deny access to 976 numbers within this area code DENY SDRR ITEM NPA REQ **** ADD/CHANGE CALL ROUTING > LD 87 REQ NEW CUST 0 FEAT CDP TYPE DSC DSC 4238 Extension being added RLI 30 Route number for Chicago CHANGE CALLING PARTY NAME DISPLAY (CPND) > LD 95 REQ CHG TYPE NAME CUST 0 DIG DN 4210 Extension needing changed RESET A PHONE > LD 20 REQ PRT TYPE DNB DN 4210 Extension 003 0 00 013 REQ **** Exit > LD 32 Blah . STAT 3 13 DSBL . DISU 3 13 . ENLU 3 13 . STAT 3 13 IDLE CHANGE CALL CAPABILITIES > LD 10 or 11 10 for Analog phones 11 for Digital

REQ CHG TYPE 500 or 2616/2006/2008 500 for Analog and 2616 or 2006 depending on digital TN 14 0 00 00 TN of Phone ECHG YES ITEM ENCOS 1 Where 1 is ability desired.0 = 911 1 = 1800, etc 5 = US 6 = Caribbean 7 = Hawaii/Alaska 8 = Canada 9 = International (only?) CHANGE PBX TIME > LD 2 . TTAD (Responds) TUE 04 04 2000 13 25 54 . STAD 4 4 2000 14 26 10 . **** PRINT SPEED CALL LISTS > LD 20 REQ PRT TYPE SCL LSNO 0000 System Speed Call List Number Is 0000 RNGE 00 20 (example) Print speed call entries (0-20) Or Print All Entries REQ **** Exit CHANGE THE SYSTEM SPEED CALL LIST > LD 18 REQ CHG TYPE SSC System Speed Call LSNO 0000 NCOS Network Class Of Service DNSZ Directory Number SiZe (length of stored numbers) SIZE List SIZE (how many entries can be stored) WRT WriTe to disk? ( = yes) STOR 09 98*15108476100 09 = Entry Number, * = pause WRT STOR REQ **** Exit ENABLE/DISABLE TRUNKS > LD 32 Blah . STAT 011 0 00 00 6102 Trunk IDLE . DISU 011 0 00 00 . STAT 011 0 00 00 DSBL . ENLU 011 0 00 00 . STAT 011 0 00 00 IDLE SHOW T1/PRI STATUS > LD 60 Blah . STAT (note the DCH shown on channel 24 if you want to down a PRI) RESET PRI > LD 96

Blah . DIS DCH 15 Channel Number LD 60 DISL 2 Loop Number ENLL 2 BACKUP YOUR DATA (IMPORTANT!) > LD 43 . Edd Create data dump > LD 143 . Xbk External Backup INFO: 9600 backup 05-19-03 Include backup rate (needed for restore), and date. Initiate x-modem receive on comm. program QUICK MOVE A TELEPHONE SET EX: 5572 8 11 5573 8 14 18 0 = empty >ld 11 REQ: mov type: 2616 TN: 8 11 TOTN: 18 0 (to empty TN) REQ: mov type: 2616 TN: 8 14 TOTN: 8 11 REQ: mov type: 2616 TN 18 0 TOTN: 8 14 LIST SYSTEM INFO >ld 22 REQ: slt LIST FREE EXTENSIONS >LD 20 REQ: prt TYPE: ludn CUST: 0 DN 55 LIST FREE PORTS (TERMINAL NUMBERS) >LD 20 REQ: luvu TYPE: 2616

COPY A PHONE >ld 11 REQ: cpy 8 CFTN: 8 11 DES: whatever SFMT: auto TN: 17 2 DN: 4221 AUTO ADJUST DAYLIGHT SAVING TIME ld 2 .tdst (show current) .sdst on (turn on) fwtm 4 1 1 2 bwtm 10 l 1 2 month week day hour L = last week. TRACE A CALL ld 80 .trac 0 5572 trac cust number DN Notes: Tgar = 1 (Not allowed to access trunks directly) Tgar = 0 (Access trunks directly using 8901,2,etc) Octel Stuff 14 System reports 4 Special Request A Add 1 Add item number 1 3 Short Form Subscriber Usage 1 Current Period P Prints it to screen Boot on error: ^DD (Control-DD) CL ALL (Clear all errors) BOOT ! Quick Phone Example: >ld 20 PT0000 MARP NOT ACTIVATED

REQ: prt TYPE: dnb CUST DN 5572 DATE PAGE DES CUST 00 DN 5572 CPND NAME FirstName Lastname XPLN 24 DISPLAY_FMT FIRST,LAST TYPE SL1 TN 007 0 00 15 KEY 00 H MARP DES QAOFF 22 JUL 2005 (2616) NACT REQ: prt TYPE: tnb TN 7 15 DATE PAGE DES DES QAOFF TN 007 0 00 15 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 5600 TGAR 1 LDN NO NCOS 7 SGRP 0 RNPG 1 SCI 0 SSU 0000 LNRS 16 XLST SCPW CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1 POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD LLCN MCTD CLBD AUTU GPUD DPUD DNDD CFXA ARHD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD DDGA NAMA DRDD EXR0 USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN CDMR CPND_LANG ENG RCO 0 HUNT 5600 LHK 1 LPK 0

PLEV 02 CSDN AST IAPG 0 AACS NO ITNA NO DGRP MLWU_LANG 0 DNDR 0 KEY 00 SCR 5572 0 MARP CPND NAME <enter name here> XPLN 24 DISPLAY_FMT FIRST,LAST 01 SCR 6572 0 MARP CPND NAME James Zawacki XPLN 24 DISPLAY_FMT FIRST,LAST 02 ADL 16 03 ADL 16 04 ADL 16 05 ADL 16 06 PRK 07 08 AO6 09 CFW 16 5600 10 MWK 5600 11 TRN 12 ADL 16 13 ADL 16 14 ADL 16 15 DATE 22 JUL 2005 NACT ADD EXTERNAL CALL FORWARDING 1. Enter LD 20. PRT the directory number (DN) of the phone youd like to change. >ld 20 REQ: prt TYPE: dnb CUST 0 DN 6660 DATE PAGE DES DN 6660 CPND NAME NOC XPLN 27 DISPLAY_FMT FIRST,LAST

TYPE SL1 TN 012 0 00 07 KEY 00 H MARP DES 012000 1 JUL 2009 (3903) 3. In LD 20, print out the terminal number (TN) of the phone youd like to change. Note the following: A. Class of Service (CLS) field and look for CLS CFXD (Call Forward to External DNs DENIED) or CLS CFXA (Call Forward to External DNs DENIED) B. Note the key number corresponding to KEY XX CFW NN OOOO. XX = Key number NN = Number of digits allowed 0000 = Previous call forwarded number. REQ: prt TYPE: tnb TN 12 0 0 7 DATE PAGE DES DES 012000 TN 012 0 00 07 TYPE 3903 CDEN 8D CUST 0 FDN TGAR 1 LDN NO NCOS 7 SGRP 0 RNPG 0 SCI 0 SSU

LNRS 16 XLST CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA GRLD CRPD STSD MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD SLKD CCSD TENA SWD LNA CNDA CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD LLCN MCTD CLBD AUTU GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHA DDGA NAMA DRDD EXR0 USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN CPND_LANG ENG RCO 0 HUNT 6666 LHK 1 TEN 1 PLEV 02 AST IAPG 0 AACS NO ITNA NO DGRP MLWU_LANG 0 MLNG ENG DNDR 0 KEY 00 SCR 6660 0 MARP

CPND NAME NOC XPLN 27 DISPLAY_FMT FIRST,LAST 01 SCR 7660 D MARP 02 ADL 16 03 ADL 16 0 04 05 06 07 08 09 10 11 12 13 14 15 16 MWK 6666 17 TRN 18 AO6 19 CFW 4 6592 20 21 PRK 22 23

24 25 26 CPN 27 CLT 28 RLT 29 30 31 DATE 1 JUL 2009 4. Change the CLS and key in step 3 to CLS CFXA and KEY XX CFW 11 REQ: chg TYPE: 3903 TN 12 7 ECHG yes ITEM cls cfxa ITEM key 19 cfw 12 KEY ITEM MEM AVAIL: (U/P): 551854 USED U P: 542676 68733 TOT: 1163263 DISK RECS AVAIL: 414 DIGITAL TELEPHONES AVAIL: 121 USED: 167 TOT: 288 INTERNET TELEPHONES AVAIL: 0 USED: 0 TOT: 0 ACD AGENTS AVAIL: 10 USED: 0 TOT: 10 PCA AVAIL: 0 USED: 0 TOT: 0 AST AVAIL: 1 USED: 0 TOT: 1 TNS AVAIL: 2225 USED: 275 TOT: 2500 DATA PORTS AVAIL: 2500 USED: 0 TOT: 2500

PRINT SYSTEM DATA (LD 22) LD 22

Patch info = ISSP PBX VERSION = ISS Print tape ID = TID MERIDIAN CONFIGURATION FOLDER = CFN PRINT ACTIVE PASSWORD LIST = PWD Print TTY = ADAN Print systems limits= SLT Print software packages = PKG Print common equipment data = CEQU Print core inventory list = CINV Print history file = VHST Print overlay area information =OVLY Print system parameters = PARM LD 23 CDN = Control DN ACD = AUTOMATIC CALL DISTRIBUTION

D 96 D-Channel Diagnostic STAT DCH ENL DCH DIS DCH MAP DCH X = Get physical address and switch settings for d-channel LD 117 IP

Configuring IP address for expansion cabinets = CHG IPR 1 00:00:00:00:00:00 ( Mac address ) Ping ip phone = ping x.x.x.x STAT SS = Status of signalling server

Make a print of all the cards in the system: 1. 2. 3. NV GENERATE CARD WAIT FOR ACKNOWLEDGEMENT INV PRT CARD INV PRT SETS = Perform an idu on all digital sets

LD 135 Core Common Equipment Diagnostic

LD 143 UPGRADE

STAT CPU = Status of cpu STAT MEM = Status of memory STAT FIL = Status of fiber remote link STAT CNI = Status of CNI STAT MAC = Get MAC address of ip daughtherboard installed on ssc card STAT SUTL = Status of system utility TEST LEDS = Test leds DIS FIL X = Disable fiber optic link ENL FIL X = Enable fiber optic link LLBK FIL X = Perform local loopback test on fiber optic link RLBK FIL X = Perform remote loopback test on fiber optic link IDC CPU = Print card ID for active core

.upgrade .HELP BACK UP TO PC OPTION 11 XBK 2. CCBR File Transfer Backup 1. 2. 3. 4. 5. 6. 7. Complete section 1. Log into overlay 143. Type XBK and press , then press . At the prompt R>, you have to start the file transfer procedure. Select the Receive File option and make sure that the protocol is set to X MODEM then select Receive. Create a new file name (Customer name and date) for the information to be received in and select OK. After a few seconds the process will begin and packets will start to be sent (the whole process can take several minutes).

8. Once the file transfer has finished the OPT 11 will respond with OK. This next step is to verify the file. This process should never be missed as it can result in corrupted software! 1. 2. 3. 4. 5. Type XVR and press , then again. At the prompt R> select Send File option. Open the file you have just saved and select send. After a few seconds, the process will begin and packets will start to be sent. Once the process has finished the OPT 11 will respond with OK

Class of service ( CLS )

FEATURES

Cnda = Affiche le nom du poste Hfa = Handsfree allowed Mwa= Message waiting allowed Cfxa = Call forward exteriour allowed Wta = Warning tone allowed Pua = Call pickup allowed Hta = Hunt allowed Spv = Supervisor Aha = Automatic hold allowed

TRN = Transfer RGA = Ring again HOT D = Hot dial AO6 = Conference for 6 NRD = Not ready MSB = Make set busy MWK = Message PVR = Private line CFW = Call forward CWT = Call waiting ADL = Auto dial PRK = Park SCR = Single call ringing MCR = Multiple call ringing

PROGRAMMING COMPANION PHONES HOW TO ADD A PHONE (Companion maintenance set )

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Login = NGENDIST Passw = NTDIST

Feature **0 Pass = 0000 Config NEXT ADMIN SHOW REGISTRATION = SHOW MST REG ENBL = NO CHG to YES with soft key Phone 3050 model SYSTEM ADD SYS-1 PASS = RADIO + TN NUMBER CARD UNIT ( SKIP LOOP AND SHELF ) ex radio0804 SAVE Model 3060 Menu *** KEY- SYSTEM ADD PASS = radio TN SAVE NAME CALL PILOT

Performing a manual software upload on M39xx phones

The normal procedure is: All commands in LD 32! To check which version of firmware a single M390x phoneset has: FWVU LL SS CC UU ****M3900 VERSION REPORT**** TERMINAL TYPE = 021 CORE FIRMWARE VERSION = 018 FLASH FIRMWARE VERSION = 032 To print a summary report of firmware versions currently connected to the switch: FSUM .fsum **M3902 SUMMARY 080 ON DISK **M3903 SUMMARY 080 ON DISK **M3904 SUMMARY 083 ON DISK 083 (083 ) 000026 SETS FOUND 083 (024 ) 000004 SETS FOUND 047 (024 ) 000001 SETS FOUND **M3905 SUMMARY 083 ON DISK 083 (018 ) 000055 SETS FOUND 032 (018 ) 000029 SETS FOUND 024 (018 ) 000011 SETS FOUND 000 (018 ) 000001 SETS FOUND 000014 SETS NOT RESPONDING

Important: Before updating a phoneset, make sure that the phoneset is logged out and during the updating procces do not touch or unplug the phoneset ! It could destroy the complete phoneset!

To initiate conditional download to a M390x phoneset: FDLU LL SS CC UU or FDLF ( not sure ) FDLI = Upload firmware when phone is idle ( takes 20 min )b SDL001 STARTING DNLG LL SS CC UU SDL000 3905(LL SS CC UU ), VERSION 32, MAINT MODE. < this takes approximately 10 minutes During the updating procces (approximately 10 minutes) the phone will show a progress bar on the display. If the download has been aborted by leaving the overlay you have to restart by entering the command FDLF LL SS CC UU