Installation Manual DCT1000

Digital Consumer Terminal
DCT 1000/1200
Digital Consumer Terminal
Installation Manual
MESSAGES
REMOTE
GUIDE
CURSOR
DIGITAL
POWER
A/B
INFO
MENU
SELECT
A/B
CHANNEL
POWER
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Installing Batteries in Remote Control................................................................................................ 2-7
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Standard Cabling Diagrams .............................................................................................................. 3-2

A/B In Module Cabling Diagrams ...................................................................................................... 3-4
Dual A/B-RF Bypass Module Cabling Diagrams ................................................................................... 3-7
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Troubleshooting............................................................................................................................. 3-11
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Diagnostics Main Menu.................................................................................................................... B-2

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d 01: DCT 1000/1200 General Status .............................................................................................. B-4

d 02: QPSK Out-of-Band Receiver Status ........................................................................................... B-6
Data Activity and EMM Data Activity Indicators LED .................................................................. B-7
Data Activity Indicator OSD .................................................................................................... B-7
EMM Data Activity Indicator OSD ............................................................................................ B-7
d 03: In-Band Receiver Status .......................................................................................................... B-7
Carrier Lock LED and OSD ...................................................................................................... B-8
In-band Data Activity Indicator LED and OSD ........................................................................... B-8
EMM Data Activity Indicator LED and OSD................................................................................ B-9
PCR Lock OSD Only ............................................................................................................... B-9
Signal-To-Noise Ratio (SNR) and Automatic Gain Control (AGC) OSD Only .................................. B-9
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04: QAM Receiver Status ............................................................................................................ B-10

05: Unit Address ........................................................................................................................ B-11
06: Firmware Version .................................................................................................................. B-13
07 Current-Channel Status .......................................................................................................... B-14
LED Channel Types ................................................................................................................. B-16
Acquisition States .................................................................................................................. B-16
Purchasable Indicator LED and OSD ...................................................................................... B-16
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Preview Indicator LED and OSD ............................................................................................. B-17

Current channel status OSD fields ......................................................................................... B-18
d 08: Renewable Security System ................................................................................................... B-19
TvPC Required LED and OSD ................................................................................................. B-20
Current Mode ......................................................................................................................... B-20
TvPC Status............................................................................................................................ B-20
d 09: Upstream Modem Status ....................................................................................................... B-21
STARVUE II (RF) Diagnostics .................................................................................................... B-21
STARFONE Diagnostics ............................................................................................................ B-22
d 10: Application Code Modules ..................................................................................................... B-25
d 11: Memory Status ..................................................................................................................... B-26
d 12: Keyboard and LED Diagnostic ................................................................................................ B-27
Keyboard Diagnostic LEDs ....................................................................................................... B-27
Keyboard diagnostic OSD ..................................................................................................... B-27
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Installing Batteries .......................................................................................................................... C-2

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Confirm Proper Installation ............................................................................................................... C-4

Configure the Prevue IPG .................................................................................................................. C-6
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Flip Bar .......................................................................................................................................... C-7

Browse ........................................................................................................................................ C-7
Listing Menus.................................................................................................................................. C-7
Pay-Per-View................................................................................................................................... C-8
Messages ....................................................................................................................................... C-8
Parental Control .............................................................................................................................. C-8
Favorites ........................................................................................................................................ C-8
Help C-9
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Installing Batteries .......................................................................................................................... D-2

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Changing the Data Collection Time.................................................................................................... D-3

Adjusting the Display Position .......................................................................................................... D-3
Setting Menus Over Video ................................................................................................................ D-4
Setting Up the VCR to Record with StarSight ...................................................................................... D-4
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Grazing Titles* ................................................................................................................................ D-5

Browsing Titles*.............................................................................................................................. D-5
Parental Control or Purchase Spending Limits Password ...................................................................... D-6
Impulse Pay-Per-View (IPPV) Spending Limits .................................................................................... D-6
PPV Purchasing (Two-Way System) .................................................................................................... D-6
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Program Grid Guide ......................................................................................................................... D-7

Channel Guide* .............................................................................................................................. D-8
Theme Guide*................................................................................................................................. D-9
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The Digital Consumer Terminal (DCT) 1000/1200 is an analog/digital set-top terminal designed
to enable you to configure it to meet specific subscriber needs and upgrade it to meet the future
needs of emerging technologies. The base unit supports many configurations. This manual
provides instructions to install the DCT 1000/1200.
The DCT 1000/1200 operates in the same system with existing analog set-top terminal
products. Existing set-top terminals are not affected by the new data flowing from the system
to the DCT 1000/1200s.
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The General Instrument DCT 1000/1200 offers the following standard features:
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54 through 860 MHz integrated tuner
RF, video, and audio ports
IR Blaster port
Data output port
Application interface port
Auxiliary audio input
Switched accessory outlet
Optional features include:
STARFONE and STARVUE II modules
A/B In module
RF Bypass module
Dual A/B-RF Bypass module
IR Blaster module

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Figure 1-1 illustrates front and rear views of the DCT 1000/1200:
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This manual provides instructions to install and configure a DCT 1000/1200:

Section 1
Introduction provides a product description, a list of related documentation, the technical helpline telephone
number, and the repair/return procedure.
Section 2
Overview describes the DCT 1000/1200 terminal and provides an overview of its use. This section also
identifies the front-panel displays and switches and describes the rear-panel features.
Section 3
Installation provides instructions on how to install the DCT 1000/1200 in a subscriber location and perform
operational tests.
Section 4
Adding a VCR or Stereo Component provides instructions on how to connect a VCR or stereo equipment to a
DCT 1000/1200 terminal.
Section 5
Adding the IR Blaster Option provides instructions on how to install the IR Blaster option for controlling VCR
recording through the DCT 1000/1200.
Appendix A
Specifications provides the technical specifications for the DCT 1000/1200.
Appendix B
Diagnostics provides instructions on accessing and interpreting the built-in diagnostics.
Appendix C
Appendix D
Abbreviations and
Acronyms
Prevue Interactive Program Guide provides instructions to check the operation of Prevue Interactive (an
optional interactive program guide). It also describes a few basic operations used to introduce your
subscribers to the guide.
StarSight Interactive Program Guide provides instructions to check the operation of StarSight Interactive
Program Guide (an optional interactive program guide). It also describes a few basic operations used to
introduce your subscribers to the guide.
The Abbreviations and Acronyms list contains the full spelling of the short forms used in this manual.
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Separate instruction manuals are available for associated components. Although these may be
useful, they are not necessary to install or operate the basic DCT 1000/1200:
DCT 1000/1200 User Guide
XRC 100 Remote Control User Guide
XRC 110 Remote Control User Guide (for StarSight interactive program guide installations)
XRC 200 Remote Control User Guide (for Prevue interactive program guide installations)
DCT External Add-on Modules Installation Sheet
STARFONE Installation and Operation Manual
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STARVUE II Installation Instructions
Before you begin using the DCT 1000/1200, familiarize yourself with the stylistic conventions
used in this manual:
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Before you begin working with this manual, familiarize yourself with the stylistic conventions
used in this manual:
SMALL CAPS
(asterisk)
Denotes silk screening on the equipment, typically representing front- and rear-panel controls, input/output
(I/O) connections, and LEDs
Indicates that several versions of the same model number exist and the information applies to all models;
when the information applies to a specific model, the complete model number is given
Italic type
Used for emphasis
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If you need assistance while working with the DCT 1000/1200, call the General Instrument
Technical Response Center (TRC) at 1-888-GEN-INST (1-888-436-4678). The TRC is open
from 8:00 AM to 7:00 PM Eastern Time, Monday through Friday. When the TRC is closed,
emergency service only is available on a call-back basis.
When contacting the TRC from outside the United States, call the main switchboard number,
1-215-323-1000, and ask for extension 4200.

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If repair is necessary, call the General Instrument Repair Facility at 1-800-227-0450 for a
Return for Service Authorization (RSA) number before sending the unit. The RSA number
must be prominently displayed on all equipment cartons. The Repair Facility is open from 8:00
AM to 5:00 PM Central Time, Monday through Friday.
When calling from outside the United States, use the appropriate international access code,
and then call 52-891-40739 to contact the Repair Facility.
When shipping equipment for repair, follow these steps:

Pack the unit securely.

Enclose a note describing the exact problem.

Enclose a copy of the invoice that verifies the warranty status.

Ship the unit PREPAID to the following address:
GI Communications
Attn: RSA #___________
4694 Coffee Port Road
Brownsville, TX 78521
6HFWLRQ
2YHUYLHZ
This section provides illustrations and tables showing the DCT 1000/1200 controls, displays
and connectors. Before you install the DCT 1000/1200, familiarize yourself with the various
controls and displays.
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Figure 2-1 illustrates the front-panel, which contains selection buttons, tuning buttons, various
displays, and the power switch:
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'&7IURQWSDQHO
These controls are designed to provide a minimum, but functional, capability in the event that
the DCT 1000/1200 remote control is lost or is temporarily out of service. However, functions
such as those requiring a numeric entry are not available without a remote control.
2YHUYLHZ

Table 2-1 describes the front-panel controls and LEDs:

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.H\
)HDWXUH
)XQFWLRQ
Turns DCT 1000/1200 on and off
Change channel up and down
When enabled, this switches an add-on module from one function to

another function
Selects function options and Pay-Per-View (PPV) events and tunes

channels from the interactive program guide (IPG)
Displays the Main Menu
Displays current channel and program information
Move cursor in menu and the interactive program guide screens
Displays the interactive program guide
Lights if optional switch is activated
Lights to indicate that a message is present
Normally displays current channel number; in the diagnostic mode,

displays diagnostic codes
Flashes when an error-free signal is received from the remote control
Lights when the unit is on
2YHUYLHZ

5HDU3DQHO
Figure 2-2 illustrates the rear panel of the DCT 1000/1200 which contains a switched power
outlet; connectors for video, audio, and RF cabling; data output connectors; and IR Blaster
output connectors:
)LJXUH
'&7UHDUSDQHO
If a STARFONE or STARVUE II module is not installed in the rear panel, a protective plate
covers the opening in the rear panel reserved for the modules. Do not remove the protective
plate unless you are installing new hardware in the opening.
Table 2-2 describes each of the rear-panel features:
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5HDUSDQHO
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,WHP
)XQFWLRQ
AC power outlet that can be configured as a switched or unswitched

outlet and a two-pronged plug for attaching a power cord
Mini-phone jacks for connecting an optional IR Blaster; the high-power

output is optional
Mini-phone jacks for connecting data output from the DCT 1000/1200
Cover for an area reserved for future use
RCA jack used to connect the DCT 1000/1200 to a composite

(baseband) video TV or a monitor; in some configurations this jack
connects to a VCR
Left and right audio RCA jacks used for stereo audio output
F-type connector used to connect the DCT 1000/1200 to a standard TV

or VCR
2YHUYLHZ

.H\
,WHP
)XQFWLRQ
F-type connector used for the coaxial cable input port
Optional RCA jacks for looping through audio from audio equipment
Covers slot used for STARVUE II and STARFONE options
Punch-outs reserved for future options
&RQILJXUDWLRQ2SWLRQV
The DCT 1000/1200 supports a variety of configurations to enable your company to offer
options tailored to the needs of individual subscribers. Figure 2-3 illustrates the options
available for the DCT 1000/1200:
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'&7RSWLRQV
2YHUYLHZ

Table 2-3 describes the function of each of the options shown in Figure 2-3:
7DEOH
2SWLRQV
2SWLRQDO0RGXOH
)XQFWLRQ
Used in a dual cable system to receive both cables; verify the location of the A and B
connectors on your particular A/B In module (they may be reversed)
A/B In
Enables the cable signal to bypass the DCT 1000/1200 and go directly to a TV or VCR; before
installing an external RF Bypass module, verify that the DCT 1000/1200 does not have an
internal RF Bypass module
RF Bypass
Used in a dual cable system; enables the cable signal on the current side (A or B) to go directly
to a TV or VCR
Dual A/B-RF Bypass

Used in a two-way addressable system to send Impulse Pay-Per-View (IPPV) information to the
DAC 6000 or other controller through the subscribers telephone hookup
STARFONE
Used in a two-way addressable system to send IPPV information to the DAC 6000 or other
controller through the return system
STARVUE II

2YHUYLHZ
5HPRWH&RQWUROV
The basic DCT 1000/1200 uses the XRC 100 remote control. If your system offers an optional
IPG, you may need a different remote control; refer to Appendix C, Prevue Interactive
Program Guide, or Appendix D, StarSight Interactive Program Guide. To program the
remote control before use, refer to its user guide for instructions.
;5&5HPRWH&RQWURO
Figure 2-4 illustrates the XRC 100:

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;5&UHPRWHFRQWURO
2YHUYLHZ

,QVWDOOLQJ%DWWHULHVLQ5HPRWH&RQWURO
Before using the remote control, you must install two AA (1.5 V) alkaline batteries. Battery
access is located on the back of the remote control.
To install batteries in an XRC 100:

Press and slide the battery compartment cover off.

Place the batteries in the compartment; be careful to observe the correct polarity.

Slide the battery compartment cover back into place.
6HFWLRQ
,QVWDOODWLRQ
This section provides step-by-step instructions for installing and cabling the DCT 1000/1200 in
the subscribers location. The cabling diagrams in this section include the following
configurations, both with and without the STARFONE and STARVUE II options:
n
n
Standard cabling
With A/B In module
If you are adding a VCR or stereo components to the configuration, see Section 4, Adding a
VCR or Stereo Component, for cabling suggestions.
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Before beginning the installation process:

n
n
n
If the subscriber location requires an A/B In, RF Bypass, Dual A/B-RF Bypass module or a
STARFONE or STARVUE II module, install these options before beginning cabling.
Installation instructions are provided with these modules.
Look at the TV set or monitor to determine whether it is a standard TV or a composite
(baseband) monitor. Be certain you have the correct connecting cables.
Be certain you have the correct cables for audio connections.
Determine whether you are going to connect a VCR to the DCT 1000/1200 so that you can
select the cabling diagram that includes a VCR.
After completing the installation, place the DCT 1000/1200 on a smooth, flat surface with no
obstructions to interfere with the airflow over, under, or around the DCT 1000/1200. Tell the
subscriber not to place anything on top of the unit.

,QVWDOODWLRQ
,QVWDOOLQJWKH'&7
To install the DCT 1000/1200:

Locate the correct cabling diagram on the following pages that provide:
Standard cabling diagrams
A/B In module cabling diagrams
RF Bypass module cabling diagrams
Dual A/B-RF Bypass module cabling diagrams
To connect the video, do one of the following:

n

For a conventional TV, use a 75-ohm coaxial cable with F-type connectors to connect
the TO TV/VCR connector directly to the input of the TV or through a matching
transformer to the 300-ohm input of the TV.
For a monitor, use a cable with an RCA connector to connect the VIDEO connector to the
monitor.
Perform the basic operational check in this section after you install the DCT 1000/1200.
Check the troubleshooting suggestions in this section if you have a problem with the
operational check.
6WDQGDUG&DEOLQJ'LDJUDPV
Figure 3-1 illustrates a standard wiring configuration:

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6WDQGDUGZLULQJZLWKRXWD339PRGXOH
,QVWDOODWLRQ

Figure 3-2 illustrates the wiring diagram for the DCT 1000/1200 when it has a telephone
return modem:
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6WDQGDUGZLULQJZLWKD67$5)21(PRGXOH
Figure 3-3 illustrates the wiring diagram for the DCT 1000/1200 when it has an RF return
modem:
)LJXUH
6WDQGDUGZLULQJZLWKD67$598(,,PRGXOH

,QVWDOODWLRQ
$%,Q0RGXOH&DEOLQJ'LDJUDPV
The A/B In module is commonly used in dual-cable systems. Figure 3-4 illustrates a standard
configuration that uses an A/B In module:
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$%,QPRGXOHZLWKRXWD339PRGXOH
,QVWDOODWLRQ

Figure 3-5 illustrates a DCT 1000/1200 that is equipped with a STARFONE module:
)LJXUH
$%,QPRGXOHZLWKD67$5)21(PRGXOH
Figure 3-6 illustrates a DCT 1000/1200 with a STARVUE II module when the return is on
Cable A:
)LJXUH
$%,QPRGXOHZLWKD67$598(,,PRGXOHDQGWKHUHWXUQRQ&DEOH$

,QVWDOODWLRQ
Cable B:
)LJXUH
$%,QPRGXOHZLWKD67$598(,,PRGXOHDQGWKHUHWXUQRQ&DEOH%
,QVWDOODWLRQ

'XDO$%5)%\SDVV0RGXOH&DEOLQJ'LDJUDPV
The Dual A/B-RF Bypass module is commonly used in dual-cable systems. Figure 3-8
illustrates a standard configuration that uses a Dual A/B-RF Bypass module:
)LJXUH
'XDO$%5)%\SDVVPRGXOHZLWKRXWD339PRGXOH

,QVWDOODWLRQ
Figure 3-9 illustrates a DCT 1000/1200 with a STARFONE module:

)LJXUH
'XDO$%5)%\SDVVPRGXOHZLWKD67$5)21(PRGXOH
,QVWDOODWLRQ

Cable A:
)LJXUH
'XDO$%5)%\SDVVPRGXOHZLWKD67$598(,,PRGXOHDQGWKHUHWXUQRQ&DEOH$

,QVWDOODWLRQ
Cable B:
)LJXUH
'XDO$%5)%\SDVVPRGXOHZLWKD67$598(,,PRGXOHDQGWKHUHWXUQRQ&DEOH%
,QVWDOODWLRQ

2SHUDWLRQDO&KHFN
The operational check tests the communication link between the remote control and the
DCT 1000/1200. Table 3-1 lists the features and the procedures to verify the DCT 1000/1200
response to remote control commands:
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7HVWLQJ3URFHGXUH
Power on
Press POWER to turn on the DCT 1000/1200.

Turn on the TV and tune it to the output channel of the DCT 1000/1200 (channel 3 or 4).
Channel Selection
Scan through the channels using the CHANNEL keys on the DCT 1000/1200 and the CHAN keys on the
remote control.
Tune to several channels by entering the channel number with the numeric keys on the remote control.
Volume Control
Use the TV volume control to adjust the sound volume to a moderate level.
Press VOL on the remote control to increase the volume to its upper limit, lowest level, and to a
comfortable level.
Press MUTE to turn the sound completely off. Press MUTE again to restore the sound.
If the DCT 1000/1200 does not operate properly, refer to Troubleshooting in this section.
7URXEOHVKRRWLQJ
Occasionally a DCT 1000/1200 can fail to operate as described. To correct problems:

n
n
Press and release operation keys one at a time, firmly and deliberately.
Aim the remote control directly at the DCT 1000/1200, not the TV or VCR. Be sure that no
obstructions are between the remote control and the DCT 1000/1200.
Be certain that the TV set is tuned to the output channel of the DCT 1000/1200
(channel 3 or 4).
If the channels can be changed with the DCT 1000/1200 front-panel buttons but not with the
remote control keys, the problem can be that the remote control battery is weak or the
DCT 1000/1200 is not initialized correctly.
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Depending on the options in the DCT 1000/1200 and the equipment attached to it, you can use
numerous methods to connect a VCR or stereo equipment. This section describes a few of the
standard configurations.
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Figure 4-1 illustrates the configuration which enables recording of the channel being viewed:
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6WDQGDUG9&5FDEOLQJ

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5)%\SDVV6ZLWFK9&5&DEOLQJ'LDJUDPV
Proper operation of the RF Bypass feature requires special configuration in the control system
and in the EPG settings.
Figure 4-2 illustrates the cabling diagram that enables viewing an unscrambled analog channel
on a TV while recording another channel through the DCT 1000/1200:
)LJXUH
5)%\SDVVVZLWFKZLWK9&5

Figure 4-3 illustrates the cabling diagram that enables viewing an unscrambled analog channel
on a TV while recording another channel through the DCT 1000/1200:
)LJXUH
5)%\SDVVVZLWFKZLWK9&5DQG67$598(,,PRGXOH

&RPSRVLWH%DVHEDQG9&5&DEOLQJ'LDJUDP
Figure 4-4 illustrates the baseband audio and video outputs of the DCT 1000/1200 which are
available to connect to a VCR:
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&RPSRVLWH9&5FDEOLQJ
The VCR can be cabled to either a standard TV by an F-type connector or to a TV/monitor with
audio and video connectors.

6WHUHR6\VWHP&DEOLQJ'LDJUDP
Figure 4-5 illustrates how to connect auxiliary audio inputs on the DCT 1000/1200:
)LJXUH
6WHUHRV\VWHPFDEOLQJ
In this configuration, a subscribers CD player and VCR can be played through a stereo
receiver.
6HFWLRQ
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The IR Blaster controls the VCR from the DCT 1000/1200. It consists of a low-power infra-red
transmitter attached to a six-foot cord and a mounting bracket. The mounting bracket is a clear
plastic holder that has a pad of adhesive tape that enables you to install the IR Blaster near the
VCR IR receiver. A mini-pin connector at the end of the cord connects the IR Blaster to the
DCT 1000/1200.
Figure 5-1 illustrates the IR transmitter installed in the mounting bracket:
)LJXUH
,5WUDQVPLWWHULQVWDOOHGLQPRXQWLQJEUDFNHW
Once installed, the IR Blaster is activated automatically through the interactive program
guide. Individual VCR codes are broadcast through the out-of-band data channel and are
updated periodically as new codes are added.
The procedure for installing the IR Blaster is described in the following paragraphs.
/RFDWLQJWKH,55HFHLYHURQWKH9&5
The IR receiver area is not visible on some VCRs. If you cannot see the area, you can locate it
using the following procedure:

Obtain a piece of opaque material, such as a 3- by 5-inch index card.

Use the card to block off areas of the VCR where the IR receiver might be located. Try to
turn the VCR on and off with the remote control pointed directly at it and close enough to
reduce the possibility that the receiver will see IR reflections.
Note the area where the VCR is unresponsive to the remote control. This region contains
the sensor and can be marked by loosely taping the index card to the area.
Because the IR Blaster radiates in an area approximately 40 degrees wide, you do not need to
be precisely on target with the receiver. You may prefer to offset the location of the IR Blaster
transmitter so that it is less likely to interfere with operation of the VCR remote control.

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To install the IR Blaster:

Fit the transmitter into the mounting bracket (refer to Figure 5-1).
Plug the mini-pin connector into the LOW POWER IR jack on the rear panel of the
DCT 1000/1200 rear panel:
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,5%ODVWHULQVWDOOHG

Remove the adhesive tape cover from the mounting bracket.

Position and press firmly to attach the mounting bracket to the IR receiver on the VCR. Be
careful to route the wire so that it does not prevent loading tapes.
&KHFNLQJWKH,QVWDOODWLRQ
After the IR Blaster is located near the receiver, the VCR can be controlled through the
DCT 1000/1200. As a final check, operate the VCR using the remote control from various
positions in the room. If the IR Blaster is obstructing the IR receiver on the VCR, move it
slightly.
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6SHFLILFDWLRQV
Input frequency
54 through 860 MHz (excluding data carrier frequency)
HRC/IRC frequency assignments
Downloadable
Number of channels
136 carriers per cable, 1 or 2 cables
Analog
1 channel per carrier
Digital
More than 1 channel per carrier, content dependent
Dual A/B cable switching
Optional A/B (field upgradeable)
Input analog video level
0 dBmV through +15 dBmV
Input analog sound level
Average digital input level
Data carrier
QPSK-modulated carrier
Frequency
75.250 MHz
Bandwidth
1.5 MHz
Level
Video s/n
49 dB @ 0 dBmV input level
Output frequency accuracy
150 kHz
Return loss
Input
6 dB minimum
Output
8 dB minimum
Spurious output
57 dBc maximum, in band
Cross-modulation distortion
56 dB (136 channels, each @ +15 dBmV)
Composite second order distortion
Second order distortion
Composite triple beat distortion
Set-top input beats (with all input signals)
Hum modulation distortion
3 IRE
Output level
10 through 15 dBmV
Isolation (input/output)
70 dB minimum
Differential phase
10 degrees (maximum)
Scrambling method
Gated sync suppression or dynamic gated sync suppression, video

inversion, audio privacy, and Hamlin compatibility
Two-way systems compatibility
With addition of STARFONE or STARVUE II
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On-screen display (OSD)

Screen size
352 x 480 pixels (configuration dependent)
Message/barker capacity
Up to 40 pages (configuration dependent)
Mechanical security
Standard: security screws, unichassis construction
Operating environment range

Temperature
0 through 40C (32 through 104F)
Humidity
5 through 95% (noncondensing)
ac voltage
105 through 125, 60 Hz
Power dissipation
45 W at 115 Vac
Surge protection
Provided on power supply and RF ports
Size
17.13 13.25 2.75 inches
Weight
10 pounds
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'LDJQRVWLFV
This section describes the diagnostics designed to confirm proper installation of the
DCT 1000/1200. They include checking error states and signal integrity, as well as provisions
to identify the DCT 1000/1200 on the network and to verify communications with the headend.
The diagnostic information is displayed on the front-panel LEDs and the OSD.
For diagnostics provided in this appendix:
Because of hardware limitations, the out-of-band lock indicator is not accurate; it falsely
indicates locked.
Unless otherwise noted, all indicators are in decimal notation.
Unless otherwise noted, all signal-level and quality indicators are based on a 0 to 100%
scale.
All screens are self-refreshing at a minimum rate of once every five seconds.
All sample displays are illustrative; actual data will differ from the examples.
$FFHVVLQJ'LDJQRVWLFV
To put the DCT 1000/1200 in the diagnostic mode:

Install the DCT 1000/1200.

Connect the DCT 1000/1200 to an ac outlet.

Press POWER to turn on the DCT 1000/1200.

Wait five seconds.

Press POWER to turn off the DCT 1000/1200.

Within two seconds, press SELECT. The DIAGNOSTICS main menu (Figure B-1) is
displayed on the OSD and G is displayed on the front-panel LEDs. The DCT 1000/1200
is now in diagnostic mode.

Use the CHANNEL keys to select the desired diagnostic.

Press CURSOR <, CURSOR >, SELECT, or ENTER to execute the selected diagnostic.

To exit the diagnostic mode, press POWER. The DCT 1000/1200 exits the diagnostic mode
and automatically becomes operational.
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Figure B-1 illustrates the DIAGNOSTICS main menu:

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',$*1267,&6PDLQPHQX
26'
DIAGNOSTICS
01
GENERAL STATUS
02
OOB STATUS
03
IN BAND STATUS
04
IN BAND ERROR
05
UNIT ADDRESS
06
FIRMWARE VERSION
07
CURR CHANNEL STAT
08
RENEWABLE SECURITY
09
UPSTREAM MODEM
10
APP CODE MODULES
11
MEMORY CONFIG
12
KEYBOARD/LED
Table B-1 provides a list of the keys and key functions for selecting diagnostics:
7DEOH%
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.H\
.H\IXQFWLRQZKHQRQWKH
.H\IXQFWLRQZKHQXVLQJD
',$*1267,&6PDLQPHQX
GLDJQRVWLF
CATV/POWER
DCT 1000/1200 exits the diagnostic mode and

enters OFF state
DCT 1000/1200 exits the diagnostic mode and

enters Off state
CH/CUR +,
CURSOR UP
Moves the cursor down
Displays the DIAGNOSTICS main menu
CH/CUR - ,
CURSOR DOWN
Moves the cursor up
CURSOR RIGHT,
CURSOR LEFT,
SELECT,
ENTER
The DCT 1000/1200 executes the selected

diagnostic
OTHER
No function
No function
'LDJQRVWLFV
%
6XPPDU\RI'LDJQRVWLFV
Table B-2 lists the LED and provides a description of each diagnostic. It also indicates whether
the diagnostic provides information on the LED/OSD:
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'LDJQRVWLF
/('
'LDJQRVWLF
/('
26'
d 01
General status of the DCT 1000/1200
d 02
QPSK out-of-band receiver status
d 03
In-band receiver status
d 04
In-band error count
d 05
Unit address
d 06
Firmware version
d 07
Decryptor status
d 08
Renewable security system
d 09
Upstream modem status
d 10
Application code modules
d 11
Memory configuration
d 12
Keyboard and LED diagnostic
X
X
%
'LDJQRVWLFV
G'&7*HQHUDO6WDWXV
This diagnostic indicates the general status of the DCT 1000/1200. Figure B-2 illustrates the
LEDs, which alternate between the error code and the purchases count:
)LJXUH%
'&7JHQHUDOVWDWXV
/('
The purchases count is used by Customer Service Representatives (CSRs) to check returned
DCT 1000/1200 for uncollected purchases, which are used to close out a customers account.
The largest error code takes priority.
Figure B-3 illustrates the DCT 1000/1200 STATUS OSD, which displays the error code, a short
description of the error, the purchases count, and specific model information:
)LJXUH%
'&767$786
26'
DCT 1000/1200 STATUS

ERROR:
E 00
NO ERROR
PURCHASES
10
MODEL NUMBER:
DCT 1134/1151/ACL
TUNER:
V860
'LDJQRVWLFV
%
Table B-3 lists the error codes:

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(UURUFRGHV
(UURU&RGH
26'
&DXVH
5HPHG\
E 00*
NO ERROR
Indicates normal condition after

initialization
Not applicable
E 01*
NOT CONNECTED
DCT did not receive a connect

message
Send a connect message

Restore out-of-band signal
Not currently defined
Not applicable
E 02 through
E 07
E 08
POST ERROR
Faulty RAM, ROM, EEPROM, or

POST failure (this is a hardware
failure)
Return DCT 1000/1200 for

repair
E 09
NVRAM
CORRUPTED
Dead battery or memory has not

been initialized; occurs if battery
fails to keep the RAM alive during
power-down; causes
DCT 1000/1200 to be
disconnected

repair; requires factory
initialization message
Not applicable
Invalid unit address

repair; requires a unit creation
message
Not applicable
E 10
E 11
E 12 through
E 99
INVALID UNIT ADDRESS
* E 00 and E 01 cannot be displayed while the DCT 1000/1200 is off. The other errors will display on the LEDs when the DCT 1000/1200 is off.
'LDJQRVWLFV
%
G436.2XWRI%DQG5HFHLYHU6WDWXV
This diagnostic indicates the status of the out-of-band control channel. Figure B-4 illustrates
the out-of-band status LED display:
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2XWRIEDQGVWDWXV
/('
Figure B-5 illustrates the OOB DIAGNOSTIC OSD:

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22%',$*1267,&
26'
OOB DIAGNOSTIC
DATA
EMM DATA
CARRIER LOCK
YES
Table B-4 lists the LED and OSD indications of whether the out-of-band receiver is locked to
the carrier (this indicator can falsely indicate locked):
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/('DQG26'LQGLFDWRUVIRURXWRIEDQGUHFHLYHUVWDWH
/('
26'
6WDWH
YES
Carrier locked
NO
Carrier unlocked
'LDJQRVWLFV
'DWD$FWLYLW\DQG(00'DWD$FWLYLW\,QGLFDWRUV
%
/('
Two LEDs indicate that a message is present. The indicators are cleared when you enter this
diagnostic and three seconds after receiving the last message. These indicators cover all packet
processors regardless of which stream they are monitoring. The OSD indicates that data has
been received with an *.
'DWD$FWLYLW\,QGLFDWRU
26'
The data activity indicator shows receipt of a message. This indicator covers all packet
processors regardless of which stream they are monitoring.
(00'DWD$FWLYLW\,QGLFDWRU
26'
Table B-5 lists how the EMM data activity indicator shows when the DCT 1000/1200 is
receiving a message on the EMM stream:
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2XWRIEDQG(00GDWDDFWLYLW\LQGLFDWRU
/('DQG26'
/('
26'
6WDWXV
off
Blank
No data received
on
Data received
The DCT 1000/1200 can receive only six PIDs at one time. Data can be present on the
out-of-band multiplex on PIDs that the DCT is not receiving.
G,Q%DQG5HFHLYHU6WDWXV
The DCT 1000/1200 displays the in-band digital diagnostics for the last attempted channel
tune. If no digital carrier is present, these diagnostics indicate that the carrier is not locked.
Figure B-6 illustrates the in-band receiver digital status as shown on the LED:
)LJXUH%
'LJLWDOVWDWXV
/('
'LDJQRVWLFV
%
Figure B-7 illustrates the IN-BAND DIAGNOSTIC OSD:

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,1%$1'',$*1267,&
26'
IN-BAND DIAGNOSTIC
DATA
EMM DATA
CARRIER LOCK
YES
PCR LOCK
YES
SNR
47
ssss
AGC
23
ssss
&DUULHU/RFN
/('DQG26'
This diagnostic indicates that the digital in-band receiver is locked to the carrier.
Table B-6 lists the LED and OSD indications:
7DEOH%
,QEDQGFDUULHUORFN
/('DQG26'
/('
26'
6WDWXV
YES
Carrier locked
NO
Carrier unlocked
Analog
Analog channel
,QEDQG'DWD$FWLYLW\,QGLFDWRU
/('DQG26'
The in-band data activity indicator lights when the DCT 1000/1200 is receiving a message. The
indicator is clear when you enter this diagnostic and three seconds after receiving the last
message. The indicator covers all packet processors regardless of which stream they are
monitoring.
7DEOH%
,QEDQGGDWDDFWLYLW\
/('
26'
6WDWXV
off
blank
No data received
on
Data received
'LDJQRVWLFV
(00'DWD$FWLYLW\,QGLFDWRU
%
/('DQG26'
The EMM data activity indicator lights when the DCT 1000/1200 is receiving a message on the
EMM stream. The indicator is clear when entering this diagnostic and three seconds after
receiving the last message.
7DEOH%
(00GDWDDFWLYLW\LQGLFDWRU
/('DQG26'
/('
26'
6WDWXV
off
blank
No data received
on
Data received
3&5/RFN
26'2QO\
The PCR lock indicates that the DCT 1000/1200 has a program-clock-reference lock with the
current digital datastream.
6LJQDO7R1RLVH5DWLR615DQG$XWRPDWLF*DLQ&RQWURO$*&
26'2QO\
The SNR displayed on the OSD is a rough estimate of the carrier signal-to-noise ratio. The
SNR displayed is really a measure of the QAM cluster variance, which is proportional to the
signal-to-noise ratio.
The AGC value roughly indicates the received signal level.
Analog channels display DQDORJ for carrier lock. The SNR and AGC display a number for the
numeric value and blank for the ssss text.
A blank display indicates that the digital section of the DCT is still in the initial state. If this
occurs, check diagnostic d07.
Table B-9 lists the SNR and AGC indicators for the OSD:
7DEOH%
615DQG$*&LQGLFDWRUV
9DOXHVIRU
26'RQO\
0HDQLQJ
615DQG
$*&
VVVV
GOOD
Good value
FAIR
Marginal signal level check the signal
BAD
Unusable signal
%
'LDJQRVWLFV
G4$05HFHLYHU6WDWXV
The error count represents the number of uncorrectable errors in the digital multiplex. The
QAM receiver must be locked to the signal before errors can be detected. A four-digit value of
displayed on the LED indicates that there are no uncorrectable errors. The display shows
the short-term error count and is updated every five seconds. The maximum count is 9999.
The long-term error count is a sum of the errors occurring over the last 24 hours of
DCT 1000/1200 operation. This data is maintained between channel changes and power cycles.
This count is reset every 24 hours of DCT 1000/1200 operation. The maximum is 9999 counts.
Figure B-8 shows the receiver status error count on the LEDs:
)LJXUH%
,QEDQGUHFHLYHUVWDWXVHUURUFRXQWVKRUWWHUP/('V
When there is no carrier lock, the LEDs display four dashes ().
Figure B-9 shows the receiver status error count on the IN-BAND RCVR STATUS OSD:
)LJXUH%
,1%$1'5&9567$78626'
IN-BAND RCVR STATUS

SHORT-TERM ERROR COUNT
3456
LONG TERM ERROR COUNT

7890
When there is no carrier lock, the error count displays four dashes ().
'LDJQRVWLFV
%
G8QLW$GGUHVV
This diagnostic displays the 16-digit (40-bit) unit address of the DCT 1000/1200. It displays in
five parts on the four-section LED. The address display stays on each section for five seconds.
The location of the dash in each of the five displays is unique. Figure B-10 shows the LED for
unit address 123-45678-90123-456:
)LJXUH%
8QLWDGGUHVV/('
%
'LDJQRVWLFV
On the unit address OSD, the unit, network, and TV PassCard (TvPC) addresses are in decimal
form (13 address digits and three check digits). Figure B-11 illustrates the unit address on the
DCT 1000/1200 UNIT ADDRESS OSD:
)LJXUH%
'&781,7$''5(6626'
DCT 1000/1200 UNIT ADDRESS:

123-45678-90123-456
Network Address:
123-45678-90123-456
TvPC:
123-45678-90123-456
Multicast 16 Address:
255.255
255.255
255.255
255.255
nnnn
255.255
255.255
255.255
255.255
The multicast 16-bit address is in TCP/IP decimal byte form.

The value nnnn shown in Figure B-11 represents the following datastreams: DATA, VCN,
POLL, NET, EMM, SCC, DWLD. The Multicast 16 address numbers change to display the
values for each datastream.
'LDJQRVWLFV
%
G)LUPZDUH9HUVLRQ
This diagnostic displays the Dena firmware version. Figure B-12 illustrates that the LEDs
alternate between displaying the firmware version number and the characters dEnA:
)LJXUH%
'HQDILUPZDUHYHUVLRQ/('V
The Dena firmware version OSD displays the Dena firmware revision number, build date,
CMLBK firmware version number, and TSODA firmware version number. Figure B-13
illustrates the Dena firmware version on the FIRMWARE VERSION OSD:
)LJXUH%
),50:$5(9(56,2126'
FIRMWARE VERSION
12.34
May 14, 1997
08:13:54
TSODA
CMLBK
t14
0307
%
'LDJQRVWLFV
G&XUUHQW&KDQQHO6WDWXV
This diagnostic gives the instantaneous status of the last attempted channel tune on the inband tuner. The status shows channel type, acquisition state, purchasable information, preview
information, and parental control information. Figure B-14 illustrates the current channel
status display on the LEDs:
)LJXUH%
&XUUHQWFKDQQHOVWDWXV/('V
The current channel status OSD has the following fields:

The Type field indicates whether the current channel is analog or digital.
The Status field indicates the channel type.
The Parental control field indicates whether the current channel is parentally controlled.
The Purchasable field indicates that the program can be purchased.
The Purchased field indicates that the program has been bought.
The ddd Connected field indicates whether the DCT is connected or disconnected. If the
value is connected, the program is viewable.
The Preview field indicates that the program is in the free preview state.
'LDJQRVWLFV
%
Figure B-15 illustrates the current channel status display for analog channels on the
CURRENT CHANNEL STATUS OSD:
)LJXUH%
&855(17&+$11(/67$78626'DQDORJ
CURRENT CHANNEL STATUS

TYPE
ANALOG
STATUS
ccccc
ddd CONNECTED
PARENT CONTROL
YES
385&+$6$%/(
385&+$6('
35(9,(:
<(6
<(6
<(6
Figure B-16 illustrates the current channel status display for digital channels on the
CURRENT CHANNEL STATUS OSD:
)LJXUH%
&855(17&+$11(/67$78626'GLJLWDO
CURRENT CHANNEL STATUS

TYPE
DIGITAL
STATUS
ccccc
aaa bb
ddd CONNECTED
PARENT CONTROL
YES
385&+$6$%/(
385&+$6('
35(9,(:
<(6
<(6
<(6
'LDJQRVWLFV
%
/('&KDQQHO7\SHV
Table B-10 lists the possible channel types:

7DEOH%
&KDQQHO7\SHV
/('DQG26'
VW/('
26'
0HDQLQJ
Analog
Analog channel
Digital
Digital channel
$FTXLVLWLRQ6WDWHV
Table B-11 lists the acquisition states:

7DEOH%
$FTXLVLWLRQVWDWHV
QG/('
6WDWH
Not connected
Initialized to acquire the program
Configured to acquire the program
Acquiring the program
Not authorized for the program
Authorized for analog program
Authorized for encrypted digital program
Unencrypted digital program
3XUFKDVDEOH,QGLFDWRU
/('DQG26'
Table B-12 lists the purchase indicator:

7DEOH%
3XUFKDVDEOHVWDWXV
/('DQG26'
/('
26'
0HDQLQJ
off
NO
Channel is not purchasable at present
on
YES
Channel is purchasable at present
'LDJQRVWLFV
3UHYLHZ,QGLFDWRU
%
/('DQG26'
Table B-13 lists the preview indicator:

7DEOH%
3UHYLHZVWDWXV
/('DQG26'
/('
26'
0HDQLQJ
off
NO
Channel is not in preview
on
YES
Channel is in preview
%
'LDJQRVWLFV
&XUUHQWFKDQQHOVWDWXV
26'ILHOGV
Table B-14 lists the current channel status OSD fields:

7DEOH%
&XUUHQWFKDQQHOVWDWXV
26'
26'ILHOGV
6WDWH
YDULDEOHV
aaa
Analog blank
For digital only:
n
n
ENC encrypted
UNE unencrypted
bb
Current epoch authorization reason in the

current_epoch_auth_reason field. This is displayed in hex:
01 missing working key epoch message
02 missing event blackout message
03 missing category rekey
04 old category sequence in program, rekey message
10 program bought
11 program bought without taping
12 subscribed with taping
13 subscribed without taping
14 - subscribed with taping purchasable
15 IPPV with taping
16 IPPV without taping
20 bad seed checksum
21 bad debit buffer checksum
30 IPPV not enabled
31 insufficient credit to purchase
32 show count limit exceeded
33 debit register will overflow
34 no AFP records available
36 maximum package cost exceeded
37 no IPPV overlay in message
40 not subscribed
41 regional blackout
42 event blackout
ccccc
INIT Initialized state

CONFI Configured
ACQUI Acquiring the program
AUTH Authorized for the program
Not A Not authorized for the program
ddd
blank Connected
NOT Not connected
'LDJQRVWLFV
%
G5HQHZDEOH6HFXULW\6\VWHP
The renewable security system returns the current status of the TvPC. This includes whether
the TvPC is required, the mode, status, and version.
Figure B-17 illustrates the renewable security status LED:
)LJXUH%
5HQHZDEOHVHFXULW\VWDWXV/('V
Figure B-18 illustrates the renewable security status display on the RENEWABLE SECURITY
OSD:
)LJXUH%
5(1(:$%/(6(&85,7<
26'
RENEWABLE SECURITY
SYSTEM STATUS
TvPC NOT REQUIRED
CRYPTO:
STAND ALONE
STATUS:
00
VERSION:
00
%
7Y3&5HTXLUHG
'LDJQRVWLFV
/('DQG26'
Table B-15 shows how the LED and OSD indicate whether further operation of the DCT
requires the TvPC:
7DEOH%
7Y3&UHTXLUHG
/('
26'
6WDWXV
NOT REQUIRED
TvPC not required
IS REQUIRED
TvPC is required
&XUUHQW0RGH
Table B-16 lists the current mode as displayed on the LED and the OSD:
7DEOH%
&XUUHQWPRGH
/('
26'
6WDWXV
STAND ALONE
Stand alone
SUPPORT
Support
NOT MATED
Not mated
7Y3&6WDWXV
Table B-17 shows the TvPC status as displayed on the LED and the OSD:
7DEOH%
7Y3&VWDWXV
/('DQG26'
6WDWXV
00
OK
01
TvPC communication problem
02
TvPC required
03
Validator does not match between GK and TvPC
04
Invalid unit key number
05
Old TvPC unit address
0a
TvPC not mated
0b
TvPC/base module unit address mismatch
0C
New TvPC, but wrong version number
0d
TvPC unit address mismatch
'LDJQRVWLFV
%
G8SVWUHDP0RGHP6WDWXV
These diagnostics display the appropriate set of STARFONE (telephone) or STARVUE II (RF)
modem information based on the module installed in the DCT 1000/1200.
67$598(,,5)'LDJQRVWLFV
This diagnostic shows the status and operating parameters for the STARVUE II module.
Figure B-19 illustrates the STARVUE II diagnostics LEDs:
)LJXUH%
67$598(,,GLDJQRVWLFV/('V
Figure B-20 illustrates the STARVUE II DIAGNOSTICS OSD:

)LJXUH%
67$598(,,',$*1267,&626'
STARVUE II DIAGNOSTICS
STATUS
FREQUENCY
9.0 MHz
LEVEL
34
IPPV
DISABLED
The Level field on the STARVUE II DIAGNOSTICS OSD indicates the approximate value of
the power of the STARVUE II transmitter in dBmV. The accuracy of the power value on the
diagnostic screen and the actual power of the STARVUE II module is 5 dBmV.
%
'LDJQRVWLFV
Table B-18 lists the STARVUE II transmitter status:

7DEOH%
67$598(,,WUDQVPLWWHUVWDWXV
/('DQG26'
,QGLFDWRU
Idle
Transmitting
Table B-19 shows how the LED and OSD indicate the IPPV status:
7DEOH%
67$598(,,,339VWDWXV
/('
26'
0RGH
on
ENABLED
IPPV enabled
flashing
UNSENT ##
The DCT 1000/1200 contains unsent IPPV transactions
off
DISABLED
IPPV disabled
The ## is the number of unsent transactions.

67$5)21('LDJQRVWLFV
This diagnostic shows the status and operating parameters for the STARFONE module.
Figure B-21 illustrate the STARFONE LED diagnostics:
)LJXUH%
67$5)21(GLDJQRVWLFV/('V
'LDJQRVWLFV
%
Figure B-22 illustrates the STARFONE DIAGNOSTICS OSD:

)LJXUH%
67$5)21(',$*1267,&626'
STARFONE DIAGNOSTICS
STATUS
CARRIER
BAUD
300
PARAMETERS
NOT SET
20 DIGIT PH#1
20 digit PH #1
20 DIGIT PH#2
20 digit PH #2
Table B-20 lists the STARFONE transmitter status:

7DEOH%
67$5)21(WUDQVPLWWHUVWDWXV
VW'LJLW
QG'LJLW
0HDQLQJ
On hook (* = hang-up code)
Test for line available
Dialing
Waiting for answer
Communicating, receiving
Communicating, transmitting
Communicating, idle
Waiting for retry (* = hang-up code)
%
'LDJQRVWLFV
Table B-21 lists the STARFONE hang-up code:

7DEOH%
67$5)21(KDQJXSFRGH
0RGH
6WDWXV
Normal hang-up
Answer time-out
Phone ringing
Carrier loss
Line in use
Errors (data)
User line request
Parameters invalid
Data timeout
Communication protocol fault
Table B-22 lists the IPPV status indicator:

7DEOH%
67$5)21(,339VWDWXV
/('
26'
0RGH
on
ENABLED
IPPV enabled
flashing
UNSENT
This DCT 1000/1200 contains unsent IPPV transactions
off
DISABLED
IPPV disabled
Table B-23 lists the STARFONE third-digit baud rate:

7DEOH%
67$5)21(WKLUGGLJLWEDXGUDWH
/('
26'
0RGH
300
300 Baud
Table B-24 lists the STARFONE fourth-digit telephone parameters:

7DEOH%
67$5)21(IRXUWKGLJLWWHOHSKRQHSDUDPHWHUV
/('
26'
0RGH
NOT SET
Telephone parameters not set
P (flashing)
NOT VALID
Telephone parameters not valid
P (solid)
SET
Telephone parameters OK
'LDJQRVWLFV
%
G$SSOLFDWLRQ&RGH0RGXOHV
This diagnostic displays the currently downloaded code modules. This can be a multipage
display. Press SELECT to display additional pages. The LEDs show the downloaded status.
Figure B-23 illustrates the application code module LEDs:
)LJXUH%
$SSOLFDWLRQFRGHPRGXOH/('V
Figure B-24 illustrates the application code module APP. CODE MODULES OSD:
)LJXUH%
$33&2'(02'8/(626'
APP. CODE MODULES

VC
456
appl_______
MODULE
VER
STATUS
DCT_ROM
01.00
DISABLD
dct_plat
01.00
ENABLED
appl_____
2.00
DOWNLD
%
'LDJQRVWLFV
Table B-25 lists the mode for the first LED that indicates the current status of the downloader:
7DEOH%
)LUVW/('LQGLFDWLQJFXUUHQWVWDWXVRIGRZQORDGHU
)LUVW/('
0RGH
Idle no download in progress
Connected to download PID awaiting data
Download in progress
The LED diagnostic indicates the current status of the downloader. The download data
received indicator lights when data is received and stays lit for three seconds after the last data
packet is received. The download packet counter counts down toward zero, indicating the
remaining packets of the current module to be received. This counter will initially be blank,
and after segment zero is received it shows the remaining packets. The data received indicator
may be lit even if no additional packets are stored.
G0HPRU\6WDWXV
The memory-free value is the sum of all free memory. This free memory is not necessarily in
one free block. Figure B-25 illustrates the MEMORY STATUS OSD:
)LJXUH%
0(025<67$78626'
MEMORY STATUS
APPLICATION
NVMEM
384 K
DRAM
768 K
PLATFORM
ROM
512 K
DRAM
1024 K
DPRAM
256 K
FLASH
512 K
There is no LED for this diagnostic. The format of the OSD depends on the installed memory
types.
'LDJQRVWLFV
%
G.H\ERDUGDQG/(''LDJQRVWLF
This diagnostic is used to verify the functionality of the LEDs and front-panel push buttons.
.H\ERDUG'LDJQRVWLF/('V
This LED diagnostic indicates the currently pressed button. One segment on each row is lit
corresponding to the front-panel key.
.H\ERDUGGLDJQRVWLF
26'
Figure B-26 illustrates the keyboard diagnostic OSD:

)LJXUH%
.H\ERDUGGLDJQRVWLF
26'
G < > V ^ I M S B - + P
Each character is highlighted while the front panel key is held. You must enter an IR input to
exit this diagnostic. Press any button on the remote control to display the main menu.
$SSHQGL[&
3UHYXH,QWHUDFWLYH3URJUDP*XLGH
The DCT 1000/1200 supports the Prevue interactive program guide (IPG). If your cable
company offers this service, this section will help you get the Prevue IPG up and running for
your subscriber. It also describes a few basic operations to help you introduce the subscriber to
the Prevue IPG.
5HPRWH&RQWURO
Figure C-1 illustrates the XRC 200 remote control that is used when operating the Prevue IPG
with the DCT 1000/1200:
)LJXUH&
;5&UHPRWHFRQWURO
The XRC 200 may require programming before use; refer to its user guide for programming
instructions.
&
3 U H Y X H , Q W H U D F W L Y H 3 U R J U D P * X L G H
,QVWDOOLQJ%DWWHULHV
Before using the remote control, you must install two AA (1.5 V) alkaline batteries. Battery
To install batteries in an XRC 200 unit:

Press on the battery compartment cover and slide it off.

Place the batteries in the compartment, being careful to observe the correct polarity.

4XLFN7LSVIRU8VLQJWKH3UHYXH,3*
When using the Prevue IPG:

Use the directional arrows to navigate throughout the IPG.
Any item in the IPG that is yellow is currently highlighted.
To select a currently highlighted item, press OK.
To return to the previous screen, press LAST.
To return to watching television at any time, press EXIT.
Typically, after pressing a key to enter a screen or mode, such as Menu, Info, Fav, or Help,
pressing the same key again exits that screen or mode.
&
6HWWLQJ8SWKH3UHYXH,3*
After the DCT 1000/1200 is installed, it takes approximately five to 15 minutes for the Prevue
IPG to become functional and provide listings for the current hour. Inform the subscriber that
it takes approximately 60 minutes to receive the listing information for the next 36 hours. The
download time varies on different systems.
To check the Prevue IPG status, press MENU on the remote control. If the Prevue IPG has not
yet received sufficient data, the screen shown in Figure C-2 is displayed:
)LJXUH&
1RWLFHVFUHHQ
&
&RQILUP3URSHU,QVWDOODWLRQ
While the Notice screen is displayed, press MENU again; the SETUP screen shown in Figure C-3
is displayed:
)LJXUH&
6(783VFUHHQZLWK'LJLWDO7HUPLQDOVHOHFWHG
Highlight Digital Terminal and then press OK. The DIGITAL TERMINAL SETUP screen
shown in Figure C-4 is displayed:
)LJXUH&
',*,7$/7(50,1$/6(783VFUHHQ
&
Highlight the Review Configuration selection and then press the arrow key to display the
CONFIGURATION screen shown in Figure C-5:
)LJXUH&
&21),*85$7,21VFUHHQ
The number in the column to the right of the word Message should constantly change,
indicating that the DCT 1000/1200 is successfully receiving data. If the number is not
changing, the DCT 1000/1200 is not functioning properly.
After confirming that the Prevue IPG is functioning properly, press EXIT to return to television
viewing.
&
&RQILJXUHWKH3UHYXH,3*
After the Prevue IPG has received enough data to display the Navigator screen, you can
configure the IPG to suit the subscribers needs.
To configure the IPG and/or demonstrate some of the IPGs key features:

Press MENU.
Highlight Setup in the Viewer Services section of the Navigator and then press OK. The
SETUP screen illustrated in Figure C-6 is displayed:
)LJXUH&
6(783VFUHHQZLWK3UHYXH,QWHUDFWLYHVHOHFWHG

Highlight Prevue Interactive and then press OK. The PREVUE INTERACTIVE SETUP
screen illustrated in Figure C-7 is displayed:
)LJXUH&
35(98(,17(5$&7,9(6(783VFUHHQ

Highlight Flip Bar.

Press the arrow to turn the Flip bar on.

Highlight Message Envelope.

Press the arrow to turn the Message Indicator on.

Press EXIT to return to television viewing.
&
*HWWLQJ6WDUWHGZLWKWKH3UHYXH,3*
Point out to the subscriber the following information about using the Prevue IPG. Remind the
subscriber to press HELP at any time to learn more about the screen that is currently displayed.
)OLS%DU
The Flip bar appears each time you change the channel, indicating which channel is tuned in
and the name of the program currently on even during commercials. The Flip bar disappears
after five seconds. To make the Flip bar appear or disappear on command, press OK.
%URZVH
You can press any of the four directional arrows while watching television to enter Browse
mode. While in Browse, press the or arrows to see what is on other channels without
leaving what you are watching.
Press OK to tune to a channel seen by browsing. Press the and arrows to see what is on
at other times. To watch something that comes on later, press OK to set a reminder. Press EXIT
to exit Browse mode.
/LVWLQJ0HQXV
You can press MENU to view the Navigator. Within the Prevue Interactive section, you will see
six different ways that program listings are organized: Time, Channel, Title, Movies, Sports,
and Children. To access a listing menu, highlight it and then press OK.
Within each menu, you can:
Highlight a program that is on now, press OK, and tune to it
Highlight a program that is on later, press OK, and set a reminder for it
Highlight a PPV program, press OK, and purchase it
Highlight a program, press LOCK, and lock it (locking restricts viewing)
Press EXIT at any time to return to watching television
&
3D\3HU9LHZ
To order a PPV program:

Highlight the program title from within the PPV menu or from any of the listing menus
and then press OK. You can also purchase a PPV program by flipping or browsing to the
channel.
Highlight the desired start time and then press OK.
Highlight Confirm (or enter the four-digit purchase code if you have one set) and then
press OK.
Reminders are automatically set for PPV programs.
0HVVDJHV
A yellow envelope in the upper-right-hand corner of the screen indicates that there is a
message. To read the message:

Highlight Messages IN the Viewer Services section of the Navigator and then press OK.

Highlight the message and then press OK.

After reading the message, highlight Keep or Delete and then press OK.
3DUHQWDO&RQWURO
Parental control enables you to restrict viewing of certain programs based on its MPAA rating,
the channel it is on, or its title. To set a parental control lock:

Highlight Parental Control in the Viewer Services section of the Navigator and then press
OK. You can also press LOCK while watching a program or while highlighting a program
name in any of the listing menus.

Enter the four-digit lockout code and then press OK.

To set a lock, highlight the desired rating, channel, or title, and then press OK.

To remove a lock, highlight the locked criteria and then press OK.

When you are finished, press EXIT.
)DYRULWHV
To set favorite channels:

Highlight Favorites in the Viewer Services section of the Navigator and then press OK.
Highlight By Number to organize the list of channels numerically or By Name to organize
them alphabetically.
Highlight a channel and then press FAV to include/exclude it in the favorite channel list.
While watching television, press FAV to turn Favorite Channel mode on. Now you will flip
through only the channels designated as favorites and see only your favorite channels in
the listing menus. To turn Favorite Channel mode off and see all channels, press FAV again.
&
+HOS
Press HELP on the remote control to display helpful information pertaining to the portion of the
IPG currently in use. To exit Help, press HELP again.
$SSHQGL['
6WDU6LJKW,QWHUDFWLYH3URJUDP*XLGH
The DCT 1000/1200 supports the StarSight IPG. If your company offers this service, this
section helps you get the StarSight features up and running for the subscriber. It also describes
a few basic features to help you introduce the subscriber to the StarSight IPG.
5HPRWH&RQWURO
To operate the StarSight IPG, the DCT 1000/1200 uses the XRC 110 remote control illustrated
in Figure D-1:
)LJXUH'
;5&UHPRWHFRQWURO
A VCR is required for recording.

StarSight features licensed under one or more of the following U.S. patents: 4,706,121; 5,151,789; 5,335,277; 5,353,121; 5,479,266; and
5,479,268;. Use rights reserved.
StarSight is not in any way liable for the accuracy of the program schedule information provided by the StarSight system. In no event shall
StarSight Telecast Inc. be liable for any amounts representing loss of profits, loss of business, or indirect, special, or consequential
damages in connection with the provision or use of any information, equipment, or service relating to the StarSight system.
The XRC 110 may require programming before use; refer to its user guide for programming
instructions.
'
6 W D U 6 L J K W , Q W H U D F W L Y H 3 U R J U D P * X L G H
,QVWDOOLQJ%DWWHULHV
Before using the remote control, you or must install two AA (1.5 V) alkaline batteries. Battery
To install batteries in an XRC 110:

Press and slide the battery compartment cover off.

Place the batteries in the compartment; be careful to observe the correct polarity.

6WDU6LJKW6XEVFULEHU)HDWXUH&KHFNOLVW
The following checklist can be used to show subscribers which StarSight features apply to their
system. A checkmark indicates a standard feature. A box indicates an optional feature. Check
the boxes that apply to your subscribers system.
4
o
6WDQGDUG
)HDWXUH1DPH
)HDWXUH'HVFULSWLRQ
Grid Guide
List programs by channel
Display two half hours of information
Display ______ days of information
Select program titles from guides and complete purchase
Password protected purchases
List purchased events
2SWLRQDO
4
4
4
4
o
o
o
o
o
o
IPPV Purchasing
Parental Control
Use passwords to limit TV viewing by time, channel, rating and content; limit TV
purchasing by cost
Schedule Auto Tune
Schedule TV to automatically tune to programs when they begin
Theme Guide
Provides an extensive list of over 100 search categories
Theme
Subcategories
Specify search (for example, sports to football)
Channel Guide
Lists all programs on one channel
Grazing Titles
Display program information pop-up window as subscriber changes channels
Browsing Titles
Displays program information pop-up window for other channels without leaving
channel currently being watched
Recording
Enables one-button VCR programming
Enable subscriber to sort by time, channel, or alphabetical order
Enables current and future recording (once, daily, weekly) with recording log
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Favorite Channels
Enable subscriber to select favorite channels; pressing the FAV button on the
remote control cycles through the list
Select/Deselect
Channels
Enable subscriber to select channels to remove from the IPG
Change Channel
Order
Enable subscriber to change the order in which the channels appear on the IPG
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After the DCT 1000/1200 has been successfully installed, StarSight automatically collects
program information for approximately 10 minutes.
After StarSight has collected the program information, perform the tasks listed in the following
four subsections. The subscriber should be present when you perform these tasks so you can
demonstrate how to customize the guide to suit his or her needs.
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The subscriber receives StarSight program information daily. The DCT 1000/1200 was set at
the factory to collect program information between 4:00 AM and 4:30 AM. It is a good idea to
select a time when the subscriber is seldom watching TV. To select an alternative time period
to collect information:

Press MENU to display the Main Menu.

Highlight Set Up the Box and then press SELECT.

Highlight Set Up Data Collection and then press SELECT.

Press or to choose the data collection time.

Press EXIT twice to resume watching TV.
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You can control where the StarSight IPG is displayed on the TV screen. To adjust the display
position:


Highlight Control TV Viewing and then press SELECT to display the list of options.

Highlight Adjust Display Position and then press SELECT to display the control screen.

Press , , , or , to adjust the position of the IPG.

When the subscriber is satisfied with the IPG position, press EXIT twice to resume
watching TV.
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To see video while using a guide or menu:



Highlight Set Menus Over Video and then press SELECT to display the control screen.

Press or to select the desired option.

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StarSight can record current and be set to record future programs on the VCR. To set up the
VCR:

Plug in the VCR but leave it turned off.

Turn on the DCT 1000/1200.

Turn on the TV.

Using the number pad on the TV remote control, tune the TV to the channel (usually
channel 3 or 4) that enables you to watch cable TV.

Press MENU on your XRC 110 remote control to display the Main Menu.

Highlight Set Up the Box and then press SELECT.

Highlight Set Up VCR and then press SELECT.

Insert a blank videotape in the VCR, be sure that the VCR is turned off, and then press
SELECT.
Highlight the VCR brand from the VCR list and then press SELECT. To find the correct VCR
code, StarSight tries to turn the VCR on and off, tune the VCR to another channel and back
again, and start and stop a VCR recording.
Press SELECT to start the tests. Follow the instructions at the bottom of the screen.
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When using the StarSight IPG:

Use , , , to navigate through the IPG.
When an item in the IPG is yellow, it is highlighted.
To choose a currently highlighted item, press SELECT.
The Pay-Per-View channel icon color is green.
All functions are controlled with the remote control in Cable mode. Be sure that the CABLE
key light on the remote control blinks when you press keys; the TV, VCR, and AUX key lights
should not blink.
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Point out to the subscriber the following information about using StarSight IPG. Remind the
subscriber to refer to the StarSight Reference Manual or the StarSight Quick Reference Card.
Features marked with an asterisk (*) are cable-operator-configurable features.
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The Grazing Title pop-up window appears automatically each time you change the channel and
is closed after five seconds. For additional information about the program, press INFO while the
pop-up window is displayed. To make the pop-up window close, press INFO again.
To stop program information pop-up windows from displaying when you change channels:



Highlight Channel Information Pop-up and press SELECT to display the control screen.

Press or to select the desired option.

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To browse through program titles:

Press or to see what is on other channels without leaving the program that you are
watching. The current program continues on-screen, but a pop-up window is displayed that
shows the title of the program on the next or previous channel.
Press SELECT to tune to the program described in the pop-up window.
For additional information about the program, press INFO while the pop-up window is
displayed.
To close the pop-up window, press INFO again.
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The subscriber can create a password to restrict TV viewing by channel, rating and content, or
time period. The subscriber can also create a password to set spending limits for PPV
programs. To set up a password:


Highlight Parental Control and then press SELECT.

Highlight Set Up Passwords and then press SELECT.

Highlight Create Parental Password or Create Purchase Password and then press SELECT.

Enter the new password on the Create Parental/Purchase Password screen and then press
SELECT.
Enter the password again. (If you make a mistake while entering the password, press
CANCEL.)
Press SELECT and then press EXIT to continue watching TV.
The subscriber can now use the password to set up parental locks. If the subscriber forgets the
password, he or she can call customer service to have the DCT 1000/1200 cleared.
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The subscriber can set an IPPV spending limit. To set a limit:


Highlight Parental Control and then press SELECT.

Highlight Set Spending Limit and then press SELECT.

If you have set a purchase password, enter the password and then press SELECT. If you
have not set a purchase password, a Set Up Passwords pop-up window is displayed. Press
SELECT to create a password and then follow the on-screen instructions.
Press to enter an IPPV spending limit. Each time that you press the right arrow, one
dollar is added to the limit. To reduce the dollar amount, press . To clear the limit, press
CANCEL.
Press EXIT to continue watching TV.
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To order a PPV program:

Highlight the program that you want to purchase from one of the StarSight IPGs and then
press SELECT.
Press SELECT to purchase the program. If the program is on and it is past the
purchasability window, you cannot purchase the program.
Press SELECT again to confirm the purchase.
The subscriber can purchase PPV programs ahead of time using the StarSight IPG. If an IPPV
spending limit has been set, a password is not required until the limit is reached.
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In each IPG:
Press INFO to learn more about a program.
Press SELECT to tune to any program that is highlighted.
Press and hold down SELECT for a short time to display a menu of other options.
Press REC to record a program that is highlighted.
Press PAGE or PAGE to display more channel listings.
Press DAY or DAY to display different days for the same time.
Press EXIT to resume watching TV.
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To list programs on all channels:

Press GUIDE.
Press , , , to move the highlight bar around in the grid. Figure D-2 illustrates the
grid:
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To move directly to another time block, press the hour number on the remote number
keypad and then press the or arrow. (For example, press 10 and then to see what is
on at 10:00.)

Press INFO to display an information pop-up window about the program that is highlighted.

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To list all programs on one channel:

Press GUIDE to display the grid.

Press or to highlight the selected channel.

Press GUIDE to display the channel guide. Figure D-3 illustrates the channel guide:
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Press PAGE or PAGE to view more programs on the same channel.

Press CH or CH to display the channel guide for other channels.

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To list all programs in a category:

Press THEME to display the SEARCH BY THEME menu. Figure D-4 illustrates the
SEARCH BY THEME menu:
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Press or to highlight a theme.

Press SELECT to display the categories for that theme.

Press or to highlight a category.

Press SELECT to display the programs for the category.

Press or to display additional program listings.

Press or to sort the programs by time, title, or channel.

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To record a current or future program on the VCR, first be sure that you have completed the
VCR set up so the DCT 1000/1200 can control it. Then, using the StarSight one-button record
feature:

Insert a blank tape into the VCR and be sure that the VCR is turned off.
Highlight the program you want to record from one of the StarSight IPG or tune to the
program on TV.

Press REC.

Select the recording option you prefer:

Press REC again to confirm the recording option.
ONE TIME, EVERY M-F,
or ONCE A WEEK.
To cancel a current recording, press CANCEL and then press SELECT to confirm the cancellation.
To cancel a scheduled recording, highlight the program on the grid, press CANCEL and then
press SELECT.
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To review and revise the list of programs the subscriber has set up to record, purchase, or tune:

Press LIST to review the scheduled events. (The Scheduled Events list can hold
approximately 30 events.)

Press or to highlight a program title.

Press INFO to display more information about the program.

Press CANCEL and then SELECT to cancel a highlighted event. If it is a future PPV event, the
subscriber is not be charged for the program unless it is beyond the cancellation period.
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To customize the StarSight IPG to eliminate seldom-watched channels and display only those
the subscriber is likely to view:


Highlight Set Up the Channels and then press SELECT.

Highlight Select Channels and then press SELECT to display a list of all channels.

Press , , , to highlight the channel to be blocked and then press SELECT. A

deselected symbol appears to the left of the channel to indicate removal from the guide.
(You can still tune a deselected channel by entering the channel number directly on the
remote keypad.)
Press EXIT to display the Set Up the Channels menu.
To reselect a channel, highlight the channel once again and then press SELECT. The deselected
symbol disappears, and the channel is again selected.
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You can customize the order in which channels are listed in the StarSight IPG. The channels
also appear in this order when the you scan up and down from one channel to the next.



Highlight Change Channel Order and then press SELECT to display the channel list.

Press , , , to highlight the channel that you want to move and press SELECT. An
arrow symbol appears to the left of the channel indicating that it is ready to be moved.
Press , , , to move the highlighted channel to the new location and press SELECT to
insert the channel where it has been relocated.

Repeat steps 3 and 4 until the channels are listed in the order you prefer.

Press EXIT to display the Set Up the Channels menu.
To reset channels to the original order, use to highlight the RESET box to the left of the
Change Channel Order screen and then press SELECT.
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By designating certain channels as favorite channels, you can tune quickly and directly to
those watched frequently and bypass the others, simply by pressing a key. To set up favorite
channels:



Highlight Favorite Channels and then press SELECT to display a list of channels.

Press , , , to highlight the channel you want to identify as a favorite channel and
then press SELECT. A yellow star indicates that the channel has been selected; it also
appears in all StarSight guide screens. Repeat steps two and three for all favorite channels.
If you change your mind, just highlight the channel again and press SELECT. The yellow
star disappears. While watching TV you can now press FAV to tune through your favorite
channels list.
Press MENU to display the Set Up the Channels menu.
You can also designate a channel on the StarSight guide as a favorite channel. Use the
Action pop-up window to highlight Make Favorite and then press SELECT.
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Use this table to help correct problems that can occur after installation:
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Guide has no data
Unplug the power to the DCT 1000/1200 and plug in the unit again. Wait for the
DCT 1000/1200 to collect the data.
VCR did not record
Turn the VCR off when you are not using it.
Be sure the IR Blaster is correctly placed.
Check the Scheduled Events List to see that programs are actually being scheduled for
recording. If no recordings are on the Scheduled Events List, be sure you are programming
future recordings correctly.
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CSR
Customer Service Representative
DCT 1000
Digital Consumer Terminal 1000
EMM
entitlement management message(s)
HRC
harmonically related carriers
IPG
interactive program guide
IPPV
Impulse Pay-Per-View
IR Blaster
Infrared Blaster
IRC
incrementally related carriers
LPIRB
Low Power IR Blaster
MPAA
Motion Picture Advisory Association
NVOD
Near Video on Demand
NVRAM
Non-volatile random-access memory
OSD
on-screen display
PCR
program clock reference
PID
packet identifier
PPV
Pay-Per-View
QAM
quadrature amplitude modulation
QPSK
quadrature phase shift keying
RSA
Return for Service Authorization
TCP/IP
Transmission Control Protocol/Internet Protocol
TRC
Technical Response Center
TvPC
TV PassCard
General Instrument Corporation

11/98 462488-001-99

Installation Manual DCT1000

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Installation Manual DCT1000

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Digital Consumer Terminal

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XRC 100 Remote Control .................................................................................................................. 2-6

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Standard Cabling Diagrams .............................................................................................................. 3-2

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Diagnostics Main Menu.................................................................................................................... B-2

d 01: DCT 1000/1200 General Status .............................................................................................. B-4

04: QAM Receiver Status ............................................................................................................ B-10

Preview Indicator LED and OSD ............................................................................................. B-17

Installing Batteries .......................................................................................................................... C-2

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Flip Bar .......................................................................................................................................... C-7

Installing Batteries .......................................................................................................................... D-2

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Changing the Data Collection Time.................................................................................................... D-3

Grazing Titles* ................................................................................................................................ D-5

Program Grid Guide ......................................................................................................................... D-7

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