(a) Your CEO is concerned about sexual harassment at the workplace.

The present course is outdated due to court rulings. As a result, a consultant is engaged to re ise the existing harassment awareness programme !or all the emplo"ees. Answer# Context Anal"sis# $exual harassment is identi!ied as unwanted conduct o! a sexual nature. CEO decided there should be an inter ention. The" !eel there should be a training programme because the present course is outdated due to court rulings. Emplo"ers are responsible !or pro iding their emplo"ees with a work en ironment that !ree o! sexual harassment. Emplo"ers are, there!ore, re%uired to pro ide a training program to pre ent sexual harassment in the wok place. &! the emplo"er has not taken all reasonable steps to pre ent sexual harassment in the work place, the emplo"er ma" be liable !or sexual harassment which does occur, e en i! unaware that the sexual harassment was taking place. &! the emplo"er pro ide training program the emplo"ee are moti ated to and the work en ironment is become better. The trainer do to ensure success that re%uire the in ol ement o! all those concerned. 'articipant(s Anal"sis# )All the emplo"ees are going to recei e the training. )A consultant is going to instruct who has experience in that sub*ect. )'ro ide education and in!ormation about sexual harassment to all the sta!! on a regular basis. The circulation o! in!ormation, open communication and guidance is o! particular importance. &n!ormation sessions, personnel meetings, o!!ice meetings, group discussion and problem sol ing groups can pro e er" e!!ecti e in this respect. +ork Anal"sis# &n addition to the emplo"er(s responsibilit" to pro ide a non discriminator" and non iolent workplace atmosphere and the dut" o! emplo"ees must also assume an acti e role in the pre ention o! sexual harassment. To remo e the sexual harassment !rom the workplace the emplo"ee no re%uired high le el skill, onl" need to change there beha ior and also emplo"ees should commit to !ollow the organi,ational polic".

'eople expected to do the *ob in such a work en ironment which is !ree !rom sexual harassment. -ut currentl" the CEO belie es this t"pe o! work en ironment doesn(t exist in his organi,ation. Content Anal"sis# .e elop an anti harassment polic" together with emplo"ees, managers and union representati es. And in training session communicate the polic" to all emplo"ees. &n the training program what e er the training session contain make sure that all managers and super isors understand their responsibilit" to pro ide a sexual harassment !ree work en ironment. Ensure that all emplo"ees understand the polic" and procedures !or dealing with sexual harassment this in ol es training, in!ormation and education. $uitabilit" Anal"sis# /ere the emplo"ee need to obtain and become !amiliar with the organi,ation(s polic" and to obtain the polic" a proper training program is re%uired on sexual harassment. Emplo"ee need to change his !eelings, attitudes and beha iors i! he is wrong. -eha ior should correspond with the expectation and beha ioral re%uirements o! the organi,ation(s sexual harassment polic". -eside these emplo"er need to create a proper en ironment !or the emplo"ee. Cost)-ene!it Anal"sis# /ere need to !orecast the costs o! training. Cost depend on training procedure, learning methods, number o! participants. E!!ecti e training will remo e sexual harassment in the workplace. 0or that reason emplo"ee become moti ated.

(b) One week ahead o! annual sa!et" da" celebration, the general manager sa"s, 1+e ha e got a new sa!et" polic". +e need to in!orm all emplo"ees about it. +e need someone to prepare a sel!)stud" learning material !or distribution among all emplo"ees.2 Answer# Context Anal"sis#

An organi,ation sa!et" polic" is a statement o! principles and general rules that ser e as guides !or action. $enior management must be committed to ensuring that the polic" is carried out with no exceptions. /ere general manager sa"s about that. The sa!et" polic" should ha e the same importance as the other policies o! the organi,ation. The" !eel there should be a sel!)stud" training programme because the polic" is new. Emplo"ee doesn(t know about the new polic". This training will increase emplo"ee per!ormance as well as organi,ational per!ormance. &t remo es the accident and emplo"ee understands how to work properl". Trainer ma" prepare a updated and appropriate sel! stud" learning materials and pro ide to all the emplo"ees. 'articipants( Anal"sis# All emplo"ees recei e the training and the emplo"ees alread" know about the pre ious sa!et" polic". According to sa!et" polic" trainer prepare a sel! stud" training materials. The polic" statement can be brie!, but it should mention# 3anagement(s commitment to protect the sa!et" and health o! emplo"ees. The ob*ecti e o! the programme. The organi,ation(s basic health and sa!et" philosoph". +ho is accountable !or occupational health and sa!et" programs. The general responsibilities o! all emplo"ees. That unacceptable per!ormance o! health and sa!et" duties will not be tolerated.

+ork Anal"sis# Organi,ation wants to re iew there sa!et" polic". Organi,ation expectation !rom the emplo"ee or the duties o! emplo"ee is do the *ob properl" or can sa" without an" accident. /ere the responsibilit" o! emplo"ees includes# 4sing personal protection and sa!et" e%uipment as re%uired b" the emplo"er. 0ollowing sa!e work procedures 5nowing and compl"ing with regulations 6eputing an" in*ur" or illness immediatel" 6eputing unsa!e acts and unsa!e conditions

'eople expected to do the *ob in sa!e and health!ul work place where accidents do not happened. -ut right now the organi,ation can not achie e this t"pe o! work place that(s wh" sel! stud" training is needed.

Content Anal"sis# +hile organi,ation will ha e di!!erent needs and scope !or speci!ic elements re%uired in there sa!et" programe. The !ollowing basic items should be considered in each case# &ndi idual responsibilit". $a!et" rules Correct work procedures Emplo"ee orientation +ork place inspection 6eporting and in estigating accidents Emergenc" procedures 3edical and !irst aid /ealth and sa!et" promotion

$uitabilit" Anal"sis# Training is one solution !or sa!et" problem. -eside this management ha e huge responsibilities include# 'ro iding a sa!e and health!ul work place Establishing and maintaining a health and sa!et" programe Ensuring workers are trained or certi!ied, as re%uired 6eporting accidents and cases o! occupational disease to the appropriate authorit" 'ro iding medical and !irst aid !acilities Ensuring personal protecti e e%uipment is a ailable 'ro iding workers with health and sa!et" in!ormation $upporting super isors in their health and sa!et" acti ities E aluating health and sa!et" per!ormance o! super isors

Cost)-ene!it Anal"sis# This training reduces the number o! work place accidents. This bene!it we can not con ert appropriatel" in terms o! mone". -ut i! accident reduce, emplo"ee work willingl". $o the" reduce the wastage and de elop organi,ation image.

(c) The compan" has *ust gi en &nternet access 78 new recruits. 3anagement has asked the /uman 6esource 3anager to ensure that the" know how to use it and don(t waste compan" time. Answer# Context Anal"sis# 3anagement decided there should be an inter ention. The" ha e *ust gi en &nternet access 78 new recruits, so the !eel there should be training programme. Another thing is management wants to ensure that the new emplo"ee know how to use it and don(t waste compan" time. 3anagement wants to that new 78 emplo"ee will not !ace an" problem during internet access. +ithout training o! these 78 emplo"ees, the emplo"ee can(t work properl". 0or that reason the business doesn(t expand. $o to de elop the business training is needed. /ow to work properl" in internet the" actuall" learn !rom the trainer. $o there success in the *ob !iled er" much depends on trainer. 'articipants( Anal"sis# Twent" new recruits are going to recei e the training. The" are new, so need a good training. An internet expert is going to instruct. This person is er" much known about the internet. This person will identi!" those new 78 recruits( current le els o! knowledge, attitudes and skills in using the &nternet. According to current condition o! those 78 new recruits the trainer will pro ide the training. +ork Anal"sis# &denti!" what is the work o! new 78 recruits. The duties and responsibilities o! those new recruits. +hat materials do the" use in the organi,ation. /ow management wants emplo"ees to use the internet9 &denti!" the knowledge and skills re%uired to meet this standard o! per!ormance9 Content Anal"sis# &t is important to take the learning pre!erences o! new recruits into account. 0ind out each new recruit pre!ers to learn. $ome people ma" en*o" group learning, while others pre!er indi idual stud". $ome people learn best b" listening, others b" watching and some b" getting hands on experience as son as possible. Explain the di!!erent training options "ou are considering and let people know their training pre!erences will be acknowledged.

0ormulating a personal de elopment plan !or each emplo"ee is a great idea. This helps identi!" and prioritise training needs and pro ides a wa" to agree on how to best address these. $uitabilit" Anal"sis# Training is the right solution !or this problem. Training gi e proper guide line to the new 78 recruits about how to access internet. Cost)-ene!it Anal"sis# &t could concei abl" calculate the !inancial bene!its resulting !rom the time sa ed b" ha ing a skilled &nternet user work!orce as opposed to an untrained work!orce. An e!!ecti e training alwa"s ssbrings a good result. &! new recruits know how to access internet there producti it" will increase.