Admin department

THE DEPARTMENT
The Tourism & Convention department offers a major
in Meetings and Events Management with a Bachelor
of Science in Hotel Administration and a Bachelor of
Science with a major in recreation. Students can focus
in areas such as meetings and expositions,
entertainment and event management, and tourism
administration. Other courses include hospitality
accounting and finance, hospitality marketing, and
private club management. The department also offers
instruction in association management, concert and
sports arena management, and cruise ship
management. Also available is the Professional Golf
Management program, certified by the PGA.

OUR MISSION
The Tourism and Convention Administration
Department in the William F. Harrah College of Hotel
Administration is committed to providing cutting-edge
educational opportunities that teach our students how
to think strategically and be prepared for leadership
and the inevitable changes in the tourism and
hospitality fields (such as casino, club, convention and
exposition, entertainment, food service, lodging, and
resort industries) and leisure studies.

2)Account department

Accounting Department Organization and

Operations in the hospitality industry
This article discusses accounting structures for large hotels, small hotels, and chain
restaurants with a focus on the organization and operation of accounting departments in
full-service hotels. Full-service hotels are defined as hotels that have from 250 rooms to
more than 2,000 rooms; in addition these establishments provide sleeping rooms, operate
food and beverage outlets, provide catering functions and meeting room rentals, and offer
gift shops, valet laundry, health workout facilities, bellmen, a concierge, and other services
and amenities that are typically included in larger hotels. A wide range of hotels are
included in the full-service category, such as corporate hotels, airport hotels, suburban
hotels, convention hotels, and resorts. Because of the wide range of activities and the large
amounts of revenues and profits generated, full-service hotels have accounting departments
in the hotel to take care of all the accounting responsibilities.
Because smaller hotels and select-service hotels do not offer their guests such a wide
range of amenities and services, they do not require an onsite accounting department.
Their accounting functions are coordinated by a regional or corporate accounting structure,
which includes a centralized accounting department that handles the accounting
activities of the individual hotels. These hotels provide information daily to the corporate
accounting office, which then prepares reports and information and sends them back to
the individual hotels for their use and review.
The accounting operations of chain restaurants are similar to the accounting operations
of smaller hotels. A regional or corporate accounting office provides the accounting
services for each individual restaurant. It is the responsibility of each restaurant
to provide the daily operating information to the corporate accounting office, which
then prepares the necessary accounting statements and operating information for the
restaurant.
Independent operators of small hotels and individually owned restaurants will either
do their own accounting or hire an outside accounting company to handle all accounting
requirements and to prepare financial reports.
Organization Charts
An organization chart is a diagram of the structure and relationships of a specific business
unit. It can include job titles, direct reporting relationships, areas of responsibility,
and lines of communication among different job levels. We will discuss several organization
charts as we describe the role and relationships of accounting departments.
Full-Service Hotels
Figure 3.1 contains two examples of organization charts for a full-service hotel. It includes
four levels of responsibility divided into the two main types of business activities: operating
departments and staff departments.

ii. 2nd anwers

The prevailing offshore legislation provides for speedy formation of international business
corporations (IBCs) at very competitive charges. The formation can be carried out by a
locally registered trust company or by an accountant or attorney. Formation can usually be
completed within 24 hours and full corporate and trust services are available to both private
and corporate investors including:
1. Registration and maintenance of corporate charters for offshore companies;
2. Reception, management, and disbursement of the assets of offshore companies;
3. Provision and maintenance of a registered office;
4. Maintenance of the company's records and statutory register;
5. Preparation of all necessary corporate returns and reports to the Director;
6. Provision of directors and officers on request;
7. Incorporation and management of offshore banks and captive insurance companies; and
8. A full range of traditional trust services.
Some of the benefits provided to offshore companies formed under the IBC Act include the
full exemption of all direct taxes in respect of any international trading, investment or
commercial activity including withholding taxes and stamp duties. For banking there is a 3%
tax on gross income (i.e. interest income and fees derived from the operations and
investments of the banking business minus interest expense). No minimum capital is
specified for an IBC and shares may have a nominal or no par value. The transfer of the
charter of an IBC to a foreign jurisdiction, or vice versa, is explicitly permitted. The board of
directors of a corporation may consist of a single member. In the case of banking, trust and
insurance corporations, at least one director must be a citizen and resident of Antigua and
Barbuda.
Confidentiality Provisions

3)Tour department

Travel and Tourism industry in India has emerged as one of the main sectors for the
significant growth of Indian economy in recent years. Travel and Tourism industry is widely
recognized as the largest foreign exchange earner in the world today. Being a very vast
industry, the scope of employment opportunities is unlimited. Travel and tourism industry
consists of tourists, travel agents and government and private tourism departments.
Why career in Travel and tourism?
1650934918 In India travel and tourism industry is the second largest foreign exchange
earner. India?s foreign exchange earnings from travel and tourism industry in
2005 were US $ 5731 million. According to a survey conducted across 134
countries by the world?s travellers, India is being rated as the fifth most
 preferred destination. In India travel and tourism industry gives employment to
millions of people.

Career options in travel and tourism industry

• Tour operator: - Tour operator work involves organizing tours, arranging visas, taking
care of board and lodging, providing guides for a journey etc. For this employment
one needs to have pleasant personality and good communication skills.
• Holiday Consultant: -Holiday consultant work involves organizing tailor made tours
and providing all-important details that are needed.
 Moneychanger: - Moneychanger main work is to purchase and sell
foreign exchange i.e. currency notes or travellers cheques.
 Tourist guide: - Tourist guide provides all-important information on
1650934918
the history, culture, language etc of the location. Tourist guide should be
familiar with local stories, history and culture, language, traditions and
heritage on the location of the tour.
Eligibility in travel and tourism industry
There are many travel and tourism institutes, affiliated to various universities and colleges,
which provide training in tourism courses at the diploma and degree level. The minimum
requirement for admission to travel and tourism courses at undergraduate level is higher
secondary. The postgraduate courses require graduation in any academic discipline and
fluency in at least one foreign language. These tourism courses are aimed at clearing concepts
of students related to ticketing, reservations, tour packages, customer service and much more.
However, below is the list of courses available to students interested in this industry:
• Masters in Tourism
• P.G Diploma in Travel Management
• M.A in Tourism
• Diploma in Destination Management
• Masters in Business Administration in Tourism and Hospitality
• P.G Certificate Course in Travel and Tourism Management
• Part time Diploma Course in Tourism
• Short term Course in Travel Agency and Tour Operation Management.
Job prospects in travel and tourism industry
In travel and tourism industry there are job prospects exist in both public as well as private
sector. In the public sector, one can find excellent job in the government tourism
departments. A degree in travel and tourism is must for jobs in government tourism
departments. On the other hand, in the private sector student can find employment in a travel
agencies, hotels, airlines, transport and cargo companies etc. The students after doing the
course in travel and tourism can secure a job in the top agencies and companies i.e. Thomas
Cook, Coz and Kings, SOTC, Sita travels, Kingfisher airlines, Emirates, Indian Airlines etc.
List of various Indian Consultants and websites offering services in Travel and Tourism are:
www.naukrihub.com
www.bestjobsindia.in
www.123oye.com
www.indianconsultancy.com
Where to study?
4)ticketing department

The tremendous trade of Travel Tourism & Ticketing has JOB OPPORTUNITIES
hit an all-time high, the world over. In India, it has
Our Deparment is oriented
become a highly competitive and money-generating
towards providing professional
Industry. Our country is rich in monuments and natural
competence.We kit them to
treasures, to attract tourists from everywhere.The varied
become :
geo-cultural topography,helps in catering to all types of
travellers. The Industry does not require only Ticketing
Officers, Tour Operators but many skilled professionals • Ticketing Operator
,in other areas. The Department began its' journey in the • Tourist Agent / Guide
year 1980,with a One-yr diploma programme.In the year • Script Writer / Travel
1991,the Two-yrs diploma was launched and was Journalist
followed by a successful Three-yrs diploma ,in 1995. • Travel Desk Officer
• Travel Coordinator
The One-yr diploma deals with the domestic aspects of • Agency Manager
Tourism. In the second-year, we focus upon International
Travel. The Third Year is designed for enterprising
students, who want to open their own Agency or work as
an Industry Specialist. If you google 'India Travel
Tourism', you will find a book on Journeys, by a Faculty
Member. This is mentioned here, because we want to
impress upon you the fact, that our teachers edify both a
professional and esoteric joy, for their field.

We are also happy to mention that Campus

recruitment is a salient feature of the Department. In
addition, we find with pride that the Airlines and Hotelier
Industry, routinely employ our students. This is mainly
due to the diverse and multiple skills, taught. If you like
the idea of a quality profession(whether as an armchair
traveller or otherwise),alongwith offering specialized
services to people, this is the Vocation for you !

Curriculum
ONE YEAR FIRST YEAR SECOND YEAR THIRD YEAR
Air Travel & Ticketing Domestic Ticketing International Ticketing Travel Agency Operation

Destination India Destination India World Destination Foreign Language

Tourism Organisation Tour Operation Tourism Organisation Sales Promotion

Marketing Research Business Correspondence Marketing & Management Computer Applications

Research work in Tourism Research work in Tourism Research Work in Tourism Research Work in
Industry Industry Industry Tourism Industry
Industrial Training Industrial Training Industrial Training Industrial Training

Emporiatrics Emporiatrics
Subject Details
DOMESTIC TICKETING : Covers all aspects related to flying within the Country. It deals
with reservations, flight information, fare calculations and issuance of Tickets. The Students
are also taught about the various discounts and special fares available.
INTERNATIONAL TICKETING : Deals with travel formalities required in moving from
one country to another. It covers Fare Calculations and usage of various manuals.
DESTINATION INDIA : As the name suggests this deals totally with India, including the
regional and cultural aspects. It enlightens an Individual to become successful Tour
Operators, Travel escorts or Information Personnel.
WORLD DESTINATION : Deals with major Tourist attractions across the Globe. It
imparts knowledge on all five A’s of a Destination: Attraction, Accommodation,
Accessibility, Amenities and activities.
BUSINESS CORRESPONDENCE : Covers all commercial correspondence necessary in
the Travel Industry.
MARKETING RESEARCH : Forms the basis of Planning and Management in the Tourism
Industry.
SALES PROMOTION:Help us in achieving sales target and efficient implementation of
policies. It also leads to enhancing Business Skills among Students.
TOUR OPERATION : Deals with handling of Tours. It imparts detailed knowledge of
itinerary planning, Costing and Reservation etc.
TOURISM ORGANISATION : Covers all the basic concepts of Tourism. It deals with
organisations promoting Tourism and role of Travel Agents. How to open your own Agency
is also Explained.
TRAVEL AGENCY OPERATION : The study of the functioning of an Agency. It
highlights the sources of income and handling of Clients.
TRANSPORT & ACCOMMODATION SYSTEM WITHIN INDIA: Imparts knowledge
on various modes of transport and major Hotel Chains in India.
TRANSPORT & ACCOMMODATION : Covers major modes of Transport with case
studies on Euro-rail etc. It also deals with classification and categorisation of Hotel.
TRANSPORT & ACCOMMODATION SYSTEM IN THE WORLD : Deals with the
two significant hubs of Travel available across the Globe.
EMPORIATRICS : Health aspects include specific Travel Risks, their Management and
Vaccination Schedules and First Aid.
FOREIGN LANGUAGE :Tourism Industry requires interaction with tourists from all over
the world. This subject develops the Communication Skills.
MARKETING MANAGEMENT : Deals with Tourism Marketing and successful
management of various operations in the Industry.
COMPUTER APPLICATIONS: In the present era of Information Technology, usage of
Computers is widespread in every sphere of life. This subject deals with Computer
Applications in Travel Industry.
RESEARCH WORK IN TOURISM INDUSTRY: Students have to prepare a thesis on any
Indian/Foreign destination or their cultural aspects. Field surveys are also conducted to
enable them to study the Travel Trends.
INDUSTRIAL TRAINING: The Students go for training to various professional
organisations as part of the Curriculum. This gives them an insight into the travel trade and a
first hand experience of the industry.
5)sale & marketing department
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DEPARTMENT OF TOURISM ADMINISTRATION
Web Site of the Department
Head of Department: Perran Akan

Professors: Perran Akan, A. Bulent Himmetoglu*, Bike Kocaoglu*, Meral

Korzay*, Bilge Koksal*, Sevgin Akis Roney,

Associate Professors: Irfan Arikan*, Bengi Ertuna

Assistant Professors: Maria Dolores Alvarez, Kivanc Inelmen, Yasar Dilek

Unalan

Instructors: Ali Serdar Balaban*, Birsun Birturk*, Ibrahim Buyukyuksel*,

Yavuz Durmus*, Idil Evcimen, Hami Fidanoðlu*, Cuneyt Argun Genc, Dilek
Gultekin*, Banu Yilmaz Hanedar*, Semine Ongay*, Mehmet Onkal*, Gokce
Ozkarar*, Duygu Salman Ozturk, Pinar Sayit*, Ilker Unsever*, Dilek Yarcan*
*Part-time

The Department of Tourism Administration aims to educate and train students for
managerial positions in the field of tourism.
The department program offers professional courses which are complemented by
courses in economics, finance, marketing, management, communication,
behavioral sciences, food and beverage. An industrial training period of
minimum 120 workdays during summer months is part of the study. Lectures and
seminars conducted by leading practitioners are incorporated into the program to
familiarize the students with the industry. Proficiency in a second language in
addition to English is also an aim of the program.
Integration with the industry is attained by joint training projects that are of
mutual benefit to students and the members of the tourism industry. The research
projects assigned to the students during the course of the program are
instrumental in developing a theoretical framework. Field studies expose students
to the actual operational structure of the industry as well as giving them a chance
to make contact with the employers of the service sector.

UNDERGRADUATE PROGRAM
FRESHMAN YEAR
First Semester Second Semester
Introduction to Tourism
TRM 101 3 TRM 106 Anatolian Civilizations 3
Industry
TRM 111 Economics I 3 TRM 112 Economics II 3
Principles of
TRM 131 3 TRM 124 Business Communication 3
Management
Introduction to
TRM 141 3 TRM 132 Introduction to Law 3
Psychology
Introduction to Probability
TRM 151 Business Mathematics 3 TRM 156 3
and Statistics
Introductory Computing
TRM 153 3
for Business
Ticketing department..
Responsibilities:
• Responsible for ticketing functions carried out in Ticketing Department as
follows:
a) Accountable documents stock requisition and control.
b) Prompt response to customer inquiries on fare quotations and travel reservations.
c) Proper accounting of ticketed documents, timely invoicing and timely collection of
authority documents, such as BPP, LO, JO etc.
d) Timely reconciliation and submission of ticketed documents to the accounts
department on a daily basis.
e) Proper analysis of the various reports and initiate appropriate action.
• Develop, implement and control all Ticketing operation procedures and policies to
ensure strict compliance.
• Manage airline personnel IATA, BSP Officials and maintain corporate and
commercial customer relationship.
• Responsible for evaluating the performance of Ticketing staff, conduct training
and counseling.
• Update Senior Management with weekly and monthly reports providing sales
analysis, airlines sales analysis and the gross profit earned.
Requirements:
• Candidates must possess at least 10 years of working experience with an IATA
accredited Agent(s).
• Diploma in Hospitality & Tourism or IATA / UFTAA or an equivalent.
• Experience in handling Amadeus System will be an added advantage.
• Must be able to work under pressure and be committed to working in a team
environment.
• Possess excellent managerial skills, leadership qualities, efficient and effective in
supervision and execution.
• Good in problem solving and have a strong commitment to providing superior
customer service.
• Must be able to work closely with other Heads of Department in achieving the
company’s vision & mission.