M23 ServiceManual 2006 11 6 E PDF

M23
DIRECT THERMAL PORTABLE PRINTER
SERVICE MANUAL
M23 Bar Code Printer Service Manual
TABLE OF CONTENT
1. FUNDAMENTAL OF THE SYSTEM .......................................................................... 1 1.1. Overview ................................................................................................................. 1 1.2. Specification ............................................................................................................ 4 2. ELECTRONICS.......................................................................................................... 7 2.1. Circuit Description ................................................................................................... 7 2.2. MCU Pin Description: (SH7705).............................................................................. 9 2.3. Reset Circuit (SH7705) ......................................................................................... 16 2.4. Memory Circuit ...................................................................................................... 17 2.5. Memory Map and Definition .................................................................................. 18 2.6. I/O Board Circuit Description................................................................................. 19 2.7. MCU Pin Description: (MSP430) ........................................................................... 22 2.8. Reset Circuit (MSP 430)........................................................................................ 24 2.9. Print Head Circuit .................................................................................................. 25 2.10. Stepping Motor Drive / Protection Circuit............................................................. 26 2.11. Power Circuit ....................................................................................................... 28 2.12. USB and Serial Interface Circuit.......................................................................... 29 2.13. Sensor Circuit...................................................................................................... 31 2.14. User Interface Circuit........................................................................................... 33 2.15 Summary of Board connectors............................................................................. 34 3. MECHANISM ........................................................................................................... 39 3.1 Remove Front Cover Case..................................................................................... 39 3.2 Replace Peel Off Roller Bracket............................................................................. 41 3.3 Replace Supply Holder........................................................................................... 42 3.4 Replace Tear Plate and Platen Support ................................................................. 45 3.5 Replace Release Lever Shaft................................................................................. 47 3.6 Replace Front Inner Case ...................................................................................... 50 3.7 Replace Strap Button ............................................................................................. 52 3.8 Replace the Top Front Cover ................................................................................. 53 3.9 Replace LCD Panel................................................................................................ 55 3.10 Replace Back Outer Case and Case Door........................................................... 58 3.11 Replace Black Mark Sensor Board Assembly ...................................................... 61 3.12 Replace Printer Contacts, Spring Plate and Fan Fold Paper Guide ..................... 64 3.13 Replace CPU board, I/O board, Power Board and Communication Board........... 66 3.14 Replace TPH Release Lever ................................................................................ 70 3.15 Replace the Peel Enabler..................................................................................... 71 3.16 Replace Print Engine............................................................................................ 72 3.17 Install 802.11b Wireless Module (Option) ............................................................. 75 4. PART LIST ............................................................................................................... 79 4.1. M23 Main Assy ...................................................................................................... 79 4.2. Top Cover ASSY.................................................................................................... 80 4.3. Panel ASSY........................................................................................................... 81
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4.4. Front Cover ASSY ................................................................................................. 82 4.4A. Platen Support ASSY.......................................................................................... 84 4.4B. Bracket ASSY ..................................................................................................... 85 4.4C. Supply Holder ASSY........................................................................................... 86 4.5. Lower Cover ASSY................................................................................................ 87 4.5A. Print Engine ASSY .............................................................................................. 89 4.6. Accessories ........................................................................................................... 90 5. USING THE DISPLAY AND BUTTONS................................................................... 91 5.1 LCD Display and Buttons ....................................................................................... 91 5.2 LCD Display Icon Description................................................................................. 91 6. DIAGNOSTICS ........................................................................................................ 93 6.1 LCD/Keyboard Operation ....................................................................................... 93 6.2 Main Menu ............................................................................................................. 94 6.3 Function of Diagnostics item .................................................................................. 95 Print Config. ................................................................................................... 96 Dump Mode ................................................................................................... 97 Battery ........................................................................................................... 97 Print Head ...................................................................................................... 97 Display ........................................................................................................... 97 Buttons........................................................................................................... 97 7. TROUBLESHOOTING............................................................................................. 98 8. MAINTENANCE..................................................................................................... 100 9. POWER ON UTILITIES ......................................................................................... 103 9.1 Printer initialization ............................................................................................... 103 9.2 Ignore AUTO.BAS ................................................................................................ 105 UPDATE HISTORY .................................................................................................... 106
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1. FUNDAMENTAL OF THE SYSTEM

1.1. Overview
Front View
Context-Sensitive keys
Front door release button
Paper exit chute
Tear plate (for label)
Peel roller
Peel bar
Tear plate (for liner)

1
Platen Gap/Black mark sensor
Supply holder
Peel enabler
Li-ion battery
Strap button
Graphic LCD with back light user interface
Rear View
Hinged cable door Fan fold paper entrance chute Power jack chute
RS-232 interface
+5V/DTR switch
USB interface
1.2. Specification
Printer model Item Resolution Printing method Print speed Max. print width Max. print length Enclosure Physical dimension Weight (including battery) Label roll capacity Processor Memory Interface Power User interface Operation switch, button M23 203 DPI Direct Thermal 1.5, 2.0, 3.0, up to 3.5 ips. 1.5 ips for peeler mode 72 mm (2.83) 304.8 mm (12) Double-walled plastic with rubber over molded 183.7 mm (L) x 129 mm (W) x 90 mm (H) 7.23 (L) x 5.08 (W) x 3.54 (H) 920g (2.03 lbs) 2.5 (63.5 mm) OD 32-bit RISC CPU 4MB Flash memory 2MB DRAM RS-232 (max. 115200 bps) USB 1.1 Two-cell, 7.4V DC, 2.2AH Li-ion rechargeable battery Graphical LCD display (122 dots x 32 dots) with back light 5 buttons (On/Off, Feed, and three context-sensitive keys) Gap transmissive sensor Black mark reflective sensor Head open Peeler sensor
Sensors

8 alpha-numeric bitmap fonts (1 typeface bitmap font with 5 different sizes, OCRA, OCRB and one true type font Codepage 437 (English - US) Codepage 850 (Latin 1) Codepage 852 (Latin 2) Codepage 860 (Portuguese) Codepage 863 (French Canadian) Codepage 865 (Nordic) Codepage 857 (Turkish) Codepage 861 (Iceland) Codepage 1252 (Latin 1) Codepage 1250 (Latin 2) Codepage 1254 (Turkish) Latin-1 (ISO-8859-1: Western European) Latin-2 (ISO-8859-2: Central European) Latin-9 (ISO-8859-9: Turkish) 1D bar code Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleave 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST 2D bar code PDF-417, Maxicode, DataMatrix, QR code 0, 90, 180,270 degree TSPL2 Continuous, die-cut, Fan-fold, black mark, tag Outside wound 25.4~80.0 mm (1.00" ~ 3.15") 25.4~76.0 mm (1.00~2.99) 0.06~0.19 mm (2.3~7.4 mil) 25.4 mm (1.00)
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Internal font
Code Page
Bar code
Font & barcode rotation Command set Media type Media wound type Media width Media width (peeler mode) Media thickness Media core diameter

Label length Label length (peeler mode) Gap height Black mark height Black mark width Printout bias Min. 19.05 mm (0.75) 19.05~152.40 mm (0.75~6.00) 2.0 mm (0.07)~6.3 mm (0.15) 2.3 mm (0.09)~6.3 mm (0.25) Min. 10.10 mm (0.40) Vertical: 1 mm max. Horizontal: 1 mm max. Operation: 0~40oC (32oF~104 oF), 5~90% non-condensing Environment condition Storage: -40~60oC (-40 oF~140 oF), 10~90% non-condensing FCC, CE, C-Tick Class B, UL, CUL, TUV/GS BarTender Labeling Software CD disk Quick start guide Li-ion battery 3 width paper core WEEE information sheet Hand strap Battery charger station & power adapter TPH: 1 million inches or 12 months which comes first since delivery from TSC (service part) Platen: 1 million inches (service part) 802.11b Wireless network module Li-ion battery Bluetooth module Shoulder strap
Safety regulation
Accessories
Reliability
Factory option
User option
2. ELECTRONICS
2.1. Circuit Description
Fig. 2.1 CPU board Circuit Diagram
The above is the CPU board circuit diagram. The CPU board include two system blocks: 1. MCU. (SH7705) 2. Memory System

The figure below shows the CPU board PCB system area. 1. CPU board top view
MCU
2. CPU board buttom view
Memory system
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2.2. MCU Pin Description: (SH7705)
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11
12
13
14
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2.3. Reset Circuit (SH7705)
Fig. 2.3 Reset Circuit This is the reset circuit .The 80930 reset IC outputs the system reset signal of LOW when the driving voltage is lower than 3.0V (Typical).
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2.4. Memory Circuit
Fig. 2.4 Memory Circuit Diagram This is the memory circuit. The U5 type 4M Byte FLASH ROM and U4 type 2M Byte SDRAM are used. The MCU R/W pin becomes H when reading Flash ROM or SDRAM, and L when writing.
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2.5. Memory Map and Definition

Memory Map
Definition: IRQ0: NO USE IRQ1: SYSTEM_WEAK_UP IRQ2: NO USE IRQ3: NO USE IRQ4: NO USE IRQ5: HEAD_SENSOR (TPH) TO0: ON DEMAND POWER TO1: MOTOR VOLTAGE REFERENCE TO2: GAP SENSOR POWER TO3: BLACK MARK SENSOR POWER AN0: TPH_V_DET AN1: TPH_TM AN2: BLACK MARK SENSOR AN3: ON DEMAND SENSOR 1BFF FFFF
No Use
0FFF FFFF
CS3: CS_SDRAM 0BFF FFFF
CS2: ROM2 03FF FFFF CS1: ROM1 0000 0000
Other Definitions: 1. System Crystal is 16 MHz. 2. USB Crystal is 48MHz. 3. RTC Crystal 32.768KHz. 4. Option mode is mode 6. ( MD1 & MD2 is high, MD0 is low. ) 5. Memory bus width is 16 bits. (MD3 is low, MD4 is High.) 6. Ending flag is big endian. (MD5 is low.) 7. MD6 is low. 8. Clock mode is PLL1 ON (x1,2,3,4), PLL2 ON (x4). CKIO (Crystal x4) 9. Vcc is 1.5V, VccQ is 3.3V, AVcc is 3.3V.
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2.6. I/O Board Circuit Description
Fig. 2.6 I/O Board Circuit Diagram
The I/O board includes six system blocks: 1. MCU. (MSP430) 2. Print Head System. 3. Motor System. 4. Power System. 5. Communication Interface System. 6. Sensor System. 7. User Interface System
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The figure below shows the I/O board PCB system area. <i> I/O board top view
Communication Interface
Print Head System
MCU
User Interface System
Sensor System
Power System Motor System
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<i> I/O board button view
Print Head System
Power System
Motor System
Communication Interface System User Interface System
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2.7. MCU Pin Description: (MSP430)
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2.8. Reset Circuit (MSP 430)
Fig. 2.8 Reset Circuit
This is the reset circuit .The 80925 reset IC outputs the system reset signal of LOW when the driving voltage is lower than 2.5V (Typical).
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2.9. Print Head Circuit
Fig. 2.9 Print Head Circuit Diagram
TPH_CLK and /TPH_LAT are connected to thermal head control clock and data latch respectively. TPH_EN and TPH_5V_E signals control the VMM voltage of the thermal head. When TPH_EN and TPH_5V_E are both high, the thermal head will be separated from 5V (VDD). U9 controls protecting print head. It is used to make sure the power of print head is off when switch off the printer. Q3 and Q4 are used to limit current of print head. STB1, STB2 and STB3 determine whether to heat the thermal head or not. The RC charging time of U6 and U7A limit the heating time of print head to avoid burning the print head. TPH_DATA signal sends printer data to the print head. TPH_TM signal is the temperature/voltage sensor for thermal head. TPH_V_DET signal feeds back the voltage and compensates the heat time for voltage accuracy when printing.
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2.10. Stepping Motor Drive / Protection Circuit
Fig. X Stepping Motor Drive / Protection Circuit Diagram
Connector, JP4 (Pin 1~Pin 4), sends the pattern as shown in table1. The status of MS1 & MS2 determines the microstep resolution. The microstep resolution pattern is shown in table2. /MOTOR_RESET signal is a protection pin. When it is at low level, the power of the motor system will be closed. Power will be on again until /MOTOR_RESET signal is the pulse of high level. Step Input (STEP). A low-to-high transition on the STEP input sequences the translator and advances the motor one increment. The translator controls the input to the DACs and the direction of current flow in each winding. Direction Input (DIR). The state of the DIRECTION input will determine the direction of rotation of the motor. Sleep Mode (SLEEP). An active-low control input used to minimize power consumption when not in use. This disables much of the internal circuitry including the outputs. A logic high allows normal operation and startup of the device in the home position. Table 1 Pin on Step JP4 1 2 3 4 on on
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Stepping Motor Pattern 1 2 3 on on on on on 4 on Phase /A B A /B

Table 2 Microstep Resolution Truth Table
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2.11. Power Circuit
Fig. 2.11 Power Circuit Diagram
The U27 TS9011SCX converts VMM to 3.3V Mdc. The U25 TPS62056 converts VMM to 3.3Vdc. The U24 AT1796-50 converts VPP to 5Vdc. The U26 TPS76615D converts 3.3Vdc to 1.5Vdc.
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2.12. USB and Serial Interface Circuit
Fig. 2.12 USB and Serial Interface Circuit Diagram
The RS-232 Circuit is for use with the externally connected personal computer, wireless 802.11b and bluetooth module. JP5 connects to communication board transit PC serial port through the RS-232 cable. RxD is the data receive pin of MCU. CTS is the Clear To Send of MCU, which sends the signal from the external device. TxD is the data output pin of MCU. RTS is the Request To Send signal which MCU sends to the external device. DTR is PC ready. DSR is printer ready to function. The USB Circuit is for use with the externally connected personal computer. VBUS signal is USB power supply detection from PC. D- signal is USB transceiver DD+ signal is USB transceiver D+
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2.12.1. RS232 & USB Pin Configuration
RS232 PIN 1 2 3 4 5 6 7 8 9 USB PIN 1 2 3 4 5 CONFIGURATION VBUS DD+ NO CONNECT GND CONFIGURATION NO CONNECT RXD TXD DTR GND DSR RTS CTS NO CONNECT
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2.13. Sensor Circuit

2.13.1. Black Mark Sensor
Fig. 2.13.1 Black Mark Sensor Circuit Diagram
BM_POWER signal uses PWM circuit control voltage to change black mark sensor current. BM_SENSOR signal is the black mark sensor for MPU (SH7705).
2.13.2. Gap Sensor and Head Open Micro Switch
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Fig. 2.13.2 Gap Sensor and Head Open Micro Switch Circuit Diagram
GAP_POWER signal uses PWM circuit control voltage to change gap sensor current. The head open micro switch is a micro-switch. HEADSENSOR signal is high when the print head opens; otherwise, it is low. / OP_EN2 signal at low level to enable U11C &U11D work, at high level to disable.
2.13.3. ON DEMAND Sensor
Fig. 2.13.3 ON_DEMAND Sensor Circuit Diagram
ON_DEMAND_POWER signal uses PWM circuit control voltage to change on demand sensor current. ON_DEMAND_SENSOR signal is the on demand sensor for MPU (SH7705).
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2.14. User Interface Circuit
Fig. 2.14 User Interface Circuit Diagram
POWER_KEY signal is low when push the power button to turn on the printer. KB0 signal is low when push the feed button. KB1KB2KB3 signals are function buttons for the LCD module. LCD_RS signal controls the LCD module register select. /LCD_WR signal is the LCD module write enable clock input. /LCD_E signal is the LCD module read enable clock input. LCD_D0 ~ LCD_D7 are data bit 0 ~ bit 7. LCD_CS signal is the LCD module chip enable signal. LCD_RESET signal is the LCD module reset signal. LCD_BL signal controls the LCD module backlight.
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2.15 Summary of Board connectors

I/O board
I/O board top view
JP8 JP2 JP5
JP1
JP4 JP7 JP9
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I/O board button view
JP13
JP6
JP12 Connector JP1 JP2 JP3 JP4 JP5 JP6 JP7 JP8 JP9 JP10 JP11 JP12 JP13
JP1 Description Connect to CPU Board JP1 TPH connector Connect to CPU Board JP2 Stepping motor, Head switch and Gap power connector USB and RS232 connector Power connector Panel connector On Demand sensor connector JTAG connector Black Mark sensor connector No connector No connector +5V DC connector for wireless (option)
JP3
JP11 Remark
Provide 5V DC, 0.3A
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CPU board
JP2
JP1
Connector JP1 JP2
Description Connect to I/O Board JP1 Connect to I/O Board JP3
Remark
Communication board Communication board top view
Communication board button view
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CP1
Connector CP1
Description Connect to I/O Board JP5
Remark
Power board Power board top view
JP3
Power board button view
P_J1
JP_G
JP4
Connector JP3

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Remark

PJ_1 JP_G JP4 Connect to I/O Board JP6 Connect to ground Connect to Black mark sensor
Key board Key board top view
Key board button view
P_JP1
P_JP2
Connector P_JP1 P_JP2 Connect to LCD
Remark
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3. MECHANISM
3.1 Remove Front Cover Case
1. Open front cover and remove rubber cap.
Rubber cap
2. Remove screws and takes out the front door release button at right/left sides.
Screw
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3. Remove 4 screws (hexagonal head M3*L12), 2 screws (hexagonal head M3*L8) and removes front cover.
Screws (hexagonal head M3*L8) Screws (hexagonal head M3*L12)
Front cover case
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3.2 Replace Peel Off Roller Bracket

1. Refer to section 3.1 to remove Front Cover. Separate the point from the fillister(both sides).
Point and fillister
2. Remove peel off roller bracket.
Peel off roller bracket
3. Reassemble the parts in the reverse order.

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3.3 Replace Supply Holder

1. Using a flathead screwdriver to separate the supply hubs from the supply holder side. Flathead screwdriver
Supply hub
2. Refer to section 3.1 to remove front door cover.
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3. Take out the supply holder idle gear and springs.
Idle gear
Springs
4. Remove two screws.
Screws
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5. Separate extension spring and supply holder sides.
Supply holder sides
Extension springs
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3.4 Replace Tear Plate and Platen Support

1. Refer to section 3.1 and 3.2 to remove front door cover and peel off roller bracket. 2. Remove rubber platen.
3. Remove three screws.
Screws
45

4. Remove platen support. Be careful for the sensor PCB and flexible PCB at the backside of platen support.
Platen support
Sensor PCB
5. Replace and reassemble the parts in the reverse order.
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3.5 Replace Release Lever Shaft

1. Refer to section 3.1 and 3.2 to remove the peel off roller bracket. Then, remove 4 e-rings that fixed the shaft to the front inner case.
E-ring
47

2. Remove torsion spring from holes.
Remove torsion spring from holes
Short
Long
48

3. Move the front door release lever to the other side and take out the release lever shaft. Please notice the direction when install this part. Front door release lever (Left) Front door release lever (Right)
Release lever shaft Spring (Right, Silver)
Spring (Left, Black)
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3.6 Replace Front Inner Case

1. Refer to section 3.1~3.5 to remove the whole items. 2. Remove the 2 screws to detach the FPC at the front inner case.
Screws
3. Push the inner case hinge shaft to the other side and remove the hinge shaft.
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Push hinge shaft to the other side
Hinge shaft
4. Remove the front inner case.
Front inner case
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3.7 Replace Strap Button

1. Use wrench to remove the M4 screws (hexagonal head) in the strap button at right/left sides.
Wrench (size3)
Rubber damper Strap button M4 Screw (hexagonal head)
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3.8 Replace the Top Front Cover

1. Remove two screws (hexagonal head) at backside of printer.
Screws
2. Then, press both sides of top front cover and remove it in the front door cover open direction.
Clip
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3. Remove 5 screws on the top front cover.
Screws
Screws
Screw 4. Remove top front cover and tear plate.
Top front cover
Peel sensor fixed plate 5. Reassemble the parts in the reverse procedures after replacing.
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Tear plate
3.9 Replace LCD Panel

1. Refer to section 3.8 to remove the top front cover and turn over the panel.
Panel
2. Use pliers to remove the flat cable from wafer SMD connector. (Loosen the connector before remove the cable)
Loosen the connector before remove the cable
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3. Remove the 8 screws. Screws
Screws
Panel top
Keypad
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LCD module
Keys & LCD panel board
4. Reassemble parts in the reverse orders.
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3.10 Replace Back Outer Case and Case Door

1. Refer to section 3.7 to remove strap button first. 2. Remove 4 screws of back outer case and loosen 2 screws of case door.
Remove 4 screws (hexagonal head)
Loosen 2 screws
3. Open the case door and remove the other 2 screws (hexagonal head).
Screws (hexagonal head)
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4. Remove the back outer case.
Back outer case
5. Remove the case door.
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Remove this side first.
Case door
6. Reassemble the parts in the reverse orders.
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3.11 Replace Black Mark Sensor Board Assembly

1. Refer to section 3.10 to remove the back outer case. 2. Use pliers to disconnect the flexible printed circuit from wafer SMD connector JP4. (Loosen the wafer SMD connector before remove the cable)
Wafer SMD connector JP4
3. Refer to section 3.1 to remove front cover. 4. Refer to section 3.2 to remove peel off roller bracket. 5. Refer to section 3.4 to remove peel off roller bracket and platen support. 6. Refer to section 3.5 to remove release lever shaft.
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Platen suppor
7. Remove two screws and take out the black mark sensor board assembly.
Screws Flexible printed circuit
Black mark sensor board assembly
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Black mark sensor
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M23 Bar Code Printer Service Manual 3.12 Replace Printer Contacts, Spring Plate and Fan Fold Paper Guide
1. Refer to section 3.10 to remove the back outer case. Then, remove 3 printer contacts.
Printer contact
2. Remove the 2 screws of spring plate on the fan-fold paper guide.
Screws
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Fan fold paper guide
Fan fold paper guide Spring plate
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M23 Bar Code Printer Service Manual 3.13 Replace CPU board, I/O board, Power Board and Communication Board
1. Refer to section 3.8 to remove the top front cover, and remove 2 screws.
Screws
2. Refer to section 3.10 to remove back outer case and case door, and refer section 3.12 to remove printer contacts, and disconnect all the connectors from main boards include the top front cover.
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3. Remove the CPU board by hand directly.
CPU board
5. Remove 2 screws and 2 nuts.
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Screws
Nuts
6. Remove 6 screws and then remove the boards.
Screws
Screws
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Communication board
Peel sensor PCB
CPU board I/O board
Power board 7. Reassemble the parts in the reverse order.
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3.14 Replace TPH Release Lever

1. Refer to section 3.8 to open the top front Cover, and remover 2 screws.
Screws
2. Remover the TPH release lever.
TPH release lever
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3.15 Replace the Peel Enabler

1. Refer to section 3.10 to remove the back outer case. 2. Use the tool to remove the pins at right/left sides.
Here is a small hole. Please use sharp tool to push the pin out, and then use a tongs to draw the pin out.
3. Remove the peel enabler.
Peel enabler

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3.16 Replace Print Engine

1. Refer to section 3.13 to remove I/O board.
I/O board
2. Then, use tongs to remove the TPH module fixed pins.
TPH module fixed pins
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3. Put the print engine from backside and take out the print engine.
Push the print engine from backside.
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Print engine
4. Remove 2 screws can separate the print engine support.
Screws
Print engine support
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3.17 Install 802.11b Wireless Module (Option)

1. Check items: Screws 2pin wire
Wireless module board
Mylar sheet
9pin wire
2.
Connect the 2pin & 9pin wire to wireless module board.
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3. 4. Refer to section 3.10 to remove back outer case and turn over the panel. Put Mylar sheet and wireless module board onto the fixed plate.
Fixed plate
Mylar sheet
Mylar sheet
Wireless module board
5.
Lock the Mylar sheet and wireless module with 3 screws.
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Screws
6.
Insert the 2pin wire onto the I/O board connector JP13 and put back the panel.
Connector JP13
7.
Let the 9pin wire pass through the middle hole of back outer case.
9pin wire & housing
8.
Refer to section 3.10 to lock back outer case with 8 screws.
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Screwdriver
9.
Plug the housing to the RS232 port.
RS232 port
Housing
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4. PART LIST
4.1. M23 Main Assy
Figure 4.1. M23 Main Assy
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M23 Bar Code Printer Service Manual 4.2. Top Cover ASSY
ITEM SPARE
PART NUMBER
4.2
DESCRIPTION
REMARK PARTS
4.2 -1
98-0290007-01LF TOP COVER ASSY 98-0290008-00LF (40-0290007-00LF 58-0010016-00LF 72-0010055-00LF) PEEL SENSOR ASSY includes Peel sensor PCB *1 Peel sensor *1 Cable *1
1 SET 1SET 1%
7 6
-2 -3 -4 -5 1 -6 3 -7 2 4
Figure 4.2. TOP COVER ASSY
37-1202605-24LF TAPPING SCREW (TP2.6 x L5x5)
4PCE
32-0290020-00LF PEEL SENSOR FIXED PLATE 1PCE 32-0290001-00LF TEAR PLATE (FOR LABEL) 30-0290006-01LF TOP COVER, CASE 30-0290006-11LF 37-1201703-34LF TAPPING SCREW (TP1.7x L3x2.85) 72-0010060-00LF GROUND WIRE (250mm) 1PCE 1PCE 1PCE 1PCE
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M23 Bar Code Printer Service Manual 4.3. Panel ASSY
1 4 5
ITEM SPARE
PART NUMBER
4.3
DESCRIPTION
REMARK PARTS
4.3 -1 2 6 -3 -4 -5 -6 3 -2
98-0290002-01LF PANEL ASSY 66-0A0A211-03LF LCD MODULE (Includes wire) 40-0290005-01LF KEYS & LCD PANEL BOARD (70251.2mm) 30-0290009-01LF KEYPAD-A TYPE 30-0290007-01LF PANEL-A TOP 30-0290007-11LF 36-0290007-00LF DAMPER(5.8x2.8T) 37-1202306-11LF TAPPING SCREW (TP2.3x L6x5)
1 SET 1PCE 1PCE 1PCE 1PCE 4PCE 8PCE
1% 1% 1%
Figure 4.3.
PANNEL ASSY
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M23 Bar Code Printer Service Manual 4.4. Front Cover ASSY
3
Figure 4.4.
FRONT COVER ASSY
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ITEM 4.4
SPARE
PART NUMBER
DESCRIPTION
REMARK PARTS
-1 -2 -3
98-0290003-00LF FRONT INNER CASE ASSY 30-0290004-01LF FRONT COVER 30-0290004-11LF CASE 30-0290016-01LF FRONT COVER RELEASE KNOB (RIGHT) 30-0290017-01LF FRONT COVER RELEASE KNOB (LEFT) 37-1502608-39LF SCREW (M2.6XL8xP0.45) 36-0290004-00LF RUBBER CAP
1SET 1PCE 1PCE 1%
-4
1PCE 1% 2PCE 2PCE
-5 -6
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M23 Bar Code Printer Service Manual 4.4A. Platen Support ASSY
1 2
ITEM SPARE
PART NUMBER
4.4A
DESCRIPTION
REMARK PARTS
-1 -2 -3 -4 -5 -6 4 7
98-0290028-00LF PLATEN ROLLER ASSY 37-1502505-G9LF SCREW (M2.5x L5x P0.45x5) 30-0290011-00LF PLATEN SUPPORT 32-0290022-00LF PEEL BAR 37-1202004-34LF TAPPING SCREW (TP 2x L4x3.8)
1SET 3PCE 1PCE 1PCE 2PCE
1% 1% 1%
98-0290010-00LF BLACK MARK SENSOR 1SET (58-0010008-00LF PCB ASSY INCLUDES 40-0290006-01LF REFLECTING SENSOR *1 40-0290008-00LF) BLACK MARK SENSOR PCB *1
FLEXIBLE PRINTED *1
2%
-7 6 -8
Figure 4.4A. PLATEN SUPPORT ASSY
98-0290018-00LF PLATEN SUPPORT ASSY (includes platen support & peel bar) 30-0290024-00LF Washer
1SET
2PCE
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M23 Bar Code Printer Service Manual 4.4B. Bracket ASSY
ITEM
SPARE
PART NUMBER
4.4B
DESCRIPTION
REMARK PARTS
4 4.4B -1 -2 -3 1 -4 -5 2
Figure 4.4B. BRACKET ASSY
BRACKET ASSY 98-0290020-00LF (Includes 4B-1~ 4B- 5 items) 30-0290012-00LF PEEL OFF ROLLER 30-0290012-10LF BRACKET 37-3415040-04LF E-RING(1.5x4xT0.4) 30-0290013-00LF PEEL ROLLER 32-0290017-00LF PEEL FUNCTION ACTIVATE PIN 32-0290018-00LF COMPRESSION SPRING 32-0290006-00LF COMPRESSION SPRING
1SET 1PCE 2PCE 1PCE 2PCE 2PCE 2PCE
1%
3 -6
85
M23 Bar Code Printer Service Manual 4.4C. Supply Holder ASSY
ITEM 4.4C
SPARE
PART NUMBER
DESCRIPTION
REMARK PARTS
-1 4 3 -2 -3 -4 -5
37-1203005-74LF TAPPING SCREW (TP 3x L5x8) 30-0290020-00LF IDLE GEAR 18T 32-0290003-00LF EXTENSION SPRING 30-0290018-00LF SUPPLY HOLDER SIDE 30-0290019-00LF 1" SUPPLY HUB 30-0290025-00LF 1/2" SUPPLY HUB
2PCE 1PCE 2PCE 2PCE 2PCE
Figure 4.4C. SUPPLY HOLDER ASSY
86
M23 Bar Code Printer Service Manual 4.5. Lower Cover ASSY
6 8 5 7 13
3 2
9 14
4 10 1
Figure 4.5. LOWER COVER ASSY
15 11 12
87

ITEM 4.5
SPARE
SPARE
PART NUMBER
DESCRIPTION
REMARK
ITEM
PARTS
PART NUMBER
DESCRIPTION
REMARK PARTS
-1 -2 -3 -4 -5 -6 -7 -8 -9
98-0290023-01LF BACK CASE ASSY 37-1503008-E2LF SCREW (M3xL8xP0.5x5.4) 30-0290003-01LF DOOR, CASE 37-1503012-E2LF SCREW (M3 x L12 x P0.5x5.4) 37-1504012-E9LF SCREW (M4*L12*P0.7*7) 30-0290021-00LF STRAP BUTTON 36-0290005-00LF RUBBER DAMPERA 32-0290010-00LF TPH MODULE FIXED SHAFT 98-0290012-10LF COMMUNICATION CONNECTOR BOARD ASSY 98-0290026-00LF CPU BOARD & I/O BOARD ASSY 32-0290012-00LF PRINTER CONTACT
1SET 2PCE
-12 -13
98-0290027-00LF BACK INNER CASE ASSY 98-0290022-00LF PRINT ENGINE ASSY 32-0290014-00LF HINGE PIN 98-0290011-10LF POWER SUPPLY PCB ASSY
1SET 1SET 1PCE 1SET
1PCE 4PCE 2PCE 2PCE 2PCE 2PCE 1SET
1%
-14 -15
2%
-10 -11
1SET 3PCE
2%
88
M23 Bar Code Printer Service Manual 4.5A. Print Engine ASSY
ITEM
SPARE
4 3 5
4.5A
PART NUMBER
DESCRIPTION
REMARK PARTS
4.5A 98-0290022-00LF PRINT ENGINE ASSY -1 -2 -3 -4 -5 7 -6 -7 30-0290010-00LF PRINT ENGINE 30-0290010-10LF SUPPORT 30-0290022-00LF TPH RELEASE LEVER 37-1202006-22LF TAPPING SCREW (TP 2x L6x3.8) 37-1202604-G4LF TAPPING SCREW (TP 2.6x L4x4.36) 32-0290016-00LF GROUND CONTACT PLATE 37-1502606-34LF SCREW (M2.6*L6*P0.45*4.5) 98-0290005-00LF PRINT ENGINE (INCLUDING PLATEN ROLLER ASSY)
1SET 1PCE 1PCE 2PCE 1PCE 1PCE 2PCE 1SET 3%
Figure 4.5A. PRINT ENGING
89
M23 Bar Code Printer Service Manual 4.6. Accessories

ITEM 4.6
SPARE
PART NUMBER
DESCRIPTION
REMARK PARTS
-1 -2
36-0290002-01LF HAND STRAP 36-0290003-00LF SHOULDER STRAP (OPTION) 52-0290002-00LF LI-ION BATTERY 62-0290003-00LF CHARGER 62-0290001-00LF POWER SUPPLY/US 62-0290002-00LF POWER SUPPLY/EU
1PCE 1PCE
-3 8 2 -4 -5 -6 7 -7 1 3 -8
1PCE 1PCE 1PCE 1SET (OPTION) 1PCE 1PCE
98-0290024-00
BLUETOOTH
72-0010067-00LF RS232 CABLE 72-0010068-00LF USB CABLE
6 5 4
90
5. USING THE DISPLAY AND BUTTONS

5.1 LCD Display and Buttons
Navigation buttons LCD display
On/Off button
Feed/Ready button
Turns the printer on and off. Advances label or returns the display to the previous menu. Three buttons that selecting options on the display.
5.2 LCD Display Icon Description
Icon
Description Enter the menu.
Select this option Scroll up Scroll down Cursor location

91

Increase the setting value Decrease the setting value Cancel OK Enter the menu Return the display to the next higher menu. Pause and display the battery voltage When printer is pause, hold the pause button for 2 seconds will reset printer, clear printing job in the buffer and go back to Ready.
ll
92
6. DIAGNOSTICS
The Diagnostics menu helps troubleshoot problems with the printer.
6.1 LCD/Keyboard Operation
option
Turn on/off the Printer
Hold the Arrow Keys Press the Press the Press the
button to turns on/off printer.
button under the button under the button under the
LCD icon to scroll down the menu list LCD icon to scroll up the menu list. LCD icon to enter the option
Exit From a Menu 1. Press the next higher menu.

93
button to exit from a menu or cancel a setting and return to the

2. When the cursor is pointed to the Exit, press the button which is under the
LCD icon on the disply to exit an option. Cancel the Error Status Press the button to cancel the error status to resume printer to normal.
6.2 Main Menu
Main menu
Setup
File Manager
Diagnostics
Language
Service
Exit
1. Turn on the printer by pressing and holding the
button until the display turns on.
The display flashes printer version information, battery charging status, and then you see: State Ready ll Pause icon
Menu icon
Note: At ready states press ll icon, can check battery charging status.(Press the same button to back ready states.)
PAUSE E
2. Press the
button under the
icon.
94

Setup File Manager
3. Press the
button under the menu icon to enter the main menu.
6.3 Function of Diagnostics item
Main menu
Setup File Manager - Diagnostics Language Service Exit
Print Config.
- Dump - Battery Mode
Print - Display - Buttons - Exit Head
To exit, press the
button at any time.
95

Print Config. To print out the self test data to a label.
PRINTER INFO.
MODEL: M23 MAIN VERSION: V0.90 MAIN CHECKSUM: 12BF , 740B , 0 MSP430 VERSION: V0.27 MSP430 CHECKSUM: B546 VOLTAGE (V): 7.52 TEMPERATURE (deg) : 27 RESISTANCE (ohm) : 170 BAD DOTS (dot) : 0 MILAGE (m) : 1 SERIAL PORT : 9600 , N , 8 , 1 CODE PAGE : 850 COUNTRY CODE: 001 SPEED: 2.0 DENSITY: 7 SIZE: 2.84 , 1.97 GAP: 0.12 , 0.00 TRANSPARENCE: 154 LOW POWER (sec): OFF SHUT DOWN (min): OFF ****************************** DRAM FILE: 0 FILE(S) FLASH FILE: SECTOR SIZE: TEST3.BAS TEST4.DAT 2 1 FILE(S) KB
Print head check pattern Printer model Firmware version Firmware checksum MSP430 firmware version MSP430 firmware checksum Print voltage Print head temperature Print head resistance Print head bad dots Printed mileage (meter) Serial port configuration Code page Country code Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor sensitivity Low power off/on (sec) Shut down off/on (min) ************************************ Numbers of download files Total & available memory space ************************************
TOTAL DRAM: 256 KBYTES AVAIL.DRAM: 256 KBYTES TOTAL FLASH: 3072 KBYTES AVAIL.FLASH: 3070 KBYTES *******************************
96

Dump Mode Captures the data from the communications port and prints out that information to a label.
DOWNLOA D "TEST2. DAT",5,CL S DOWNLO AD F,"TES T4.DAT",5 ,CLS DOW NLOAD "TE ST2.DAT", 5,CLS DO WNLOAD F, "TEST4.DA T",5,CLS DOWNLOAD "TEST2.D AT",5,CLS DOWNLOA D F,"TEST 4.DAT",5, CLS 0D 44 44 53 41 54 2C 4E 53 35 57 22 54 0A 20 41 0D 44 34 43 0A 20 41 0D 44 34 43 4C 54 2C 4E 54 22 44 22 54 0A 20 2E 4C 44 22 54 0A 20 2E 4C 4F 32 43 4C 45 2C 4F 54 22 44 46 44 53 4F 54 22 44 46 44 53 41 2E 4C 4F 53 35 57 45 2C 4F 2C 41 0D 57 45 2C 4F 2C 41 0D 44 44 53 41 54 2C 4E 53 35 57 22 54 0A 4E 53 35 57 22 54 0A 20 41 0D 44 34 43 4C 54 2C 4E 54 22 4C 54 2C 4E 54 22 44 22 54 0A 20 2E 4C 4F 32 43 4C 45 2C 4F 32 43 4C 45 2C 4F 54 22 44 46 44 53 41 2E 4C 4F 53 35 4I 2E 4C 4F 53 35 57 45 2C 4F 2C 41 0D 44 44 53 4I 54 2C
ASCII Data
Hex decimal data related to left column of ASCII data
Battery Use this option to check the battery voltage. Print Head Use this option to check the print head for bad dots, view the print head dot resistance, and the print head temperature. Display To see the backlight is working or if pixels are missing on the display. Buttons To see the button on the keyboard is working properly.
97
7. TROUBLESHOOTING
The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
Problem
Possible Cause Check if battery is installed properly. Check battery voltage meter if battery is low. Make sure if battery is fully charged. Check if front door is closed completely.
Recovery Procedure Reinstall the battery Recharge or replace battery if necessary. Recharge/replace a battery. Close front door completely.
No Power
Not Printing
Check if cable is well connected to Re-connect cable to interface. serial or USB interface. Check if wireless settings are set correctly. Run out of label. The label is installed incorrectly. No Paper Gap/black mark sensor is not calibrated. Poor Print Quality Make sure the battery is fully charged Check if front door is closed completely Check if supply is loaded correctly Check for dust or adhesive accumulation on the print head.
98
Reconfigure the wireless settings. Supply a new label roll. Please refer to the steps in users manual to reinstall the label roll. Calibrate the gap/black mark sensor. Recharge or replace a new battery Close front door completely Reload the supply Clean the print head

Check if print density is set properly. Check print head test pattern to determine if head element is damaged Gap/black mark sensor is not set properly Make sure label size is set properly. Paper Jam Labels may be stuck inside the printer mechanism. The serial port setting is not consistent between host and printer. The serial port cable pin configuration is not correct. Reduced Battery life Adjust the print density and print speed. Run printer self-test and check the print head test pattern if there is dot missing in the pattern Calibrate the gap/black mark sensor Set label size correctly Remove the stuck label. Please reset setting. the serial port
Please replace the null modem cable
Check battery date code, if battery Replace a battery. is one to two years old, short life may be due to normal aging.
99
8. MAINTENANCE
This session presents the clean tools and methods to maintain your printer. 1. Use one or more of the following supplies that meets your needs: Cotton swab Lint-free cloth Vacuum 100% ethanol 2. The cleaning process is described as following Printer Part Method 1. Always turn off the printer before cleaning the print head. 2. Allow the printhead to cool for a minimum of one minute. 3. Use a cotton swab and 100% ethanol to clean the print head surface. Interval Clean the print head when changing a new label roll
Print Head
1. Turn the power off. 2. Rotate the platen roller and wipe it thoroughly Platen Roller with 100% ethanol and a cotton swab, or lint-free cloth. 1. Turn the power off. 2. Rotate the Peel-off roller and wipe it thoroughly with 100% ethanol and a cotton swab, or lint-free cloth.
Clean the print head when changing a new label roll Clean the print head when changing a new label roll
Peel Roller
Use the lint-free cloth with 100% ethanol to wipe it. As needed Tear Bar/Peel Bar Sensor Exterior Interior Compressed air or vacuum Wipe it with water-dampened cloth Brush or vacuum Monthly As needed As needed
3.
Illustration for recommended cleaning parts:

100

Tear edge (for label) Printhead Peel bar
Peel roller
Gap/Black mark sensor
Platen roller
Peel-off sensor
101

Note: Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it. Its industry alcohol. Please do not use regular alcohol, which may damage the printer head. You may have to clean the supply sensors more often if you frequently receive supply error messages.
102
9. POWER ON UTILITIES
There are two power-on utilities to set up and test printer hardware. These utilities are activated by pressing button and by turning on the printer power simultaneously. The utilities are listed as below: 1. 2. Printer initialization Ignore AUTO.BAS
Middle button Left button Right button Feed button
9.1 Printer initialization

Printer Initialization will restore printer settings to defaults. Default settings are listed as below: Parameter Speed Density Label Width Default setting 50mm/sec (2 ips) 7 2.83"(72.0mm)
103

Label Height Sensor Type Gap Setting Print Direction Reference Point Offset Tear Mode Peel off Mode Serial Port Settings Code Page Country Code Clear Flash Memory Shift Gap Intension Bline Intension LCD Contrast Back Light off Time Low Power Time Shut Down Time 2.5"(63.4mm) Gap sensor 0.12"(3.0mm) 0 0,0(upper left corner) 0 On Off 9600 bps, none parity, 8 data bits, 1 stop bit 850 001 No 0 156 226 50 10 sec Off Off
Please follow the steps below to initialize the printer. 1. Turn off the printer power. 2. Hold down the middle and right buttons and turn on the printer power. 3. Do not release the buttons until printer LCD shows "Initializing..." as below.
Initializing...
Note : When printer initialization is done, please calibrate the gap or black mark sensor again.
104
M23 Bar Code Printer Service Manual 9.2 Ignore AUTO.BAS

If AUTO.BAS file is downloaded in printer flash memory, printer will run this program automatically when turns on printer power. Please follow the steps below to skip the AUTO.BAS file. 1. Turn off the printer power. 2. Hold down the right button and turn on the printer power. 3. Do not release the buttons until the printer is ready then, LCD will show "IGNORE AUTO.BAS" under "Ready" in a second.
Ready IGNORE AUTO.BAS

ll
105
UPDATE HISTORY
Date 5/8 5/17
Content
Editor
Add power on utilities section and modify printer size of spec. Camille Modify the 4.4B peel off roller bracket from 30-0290012-00LF Camille to 30-0290012-10LF
2006/10/23 1. Modify the 4.4-2 FRONT COVER CASE from -01LF to Camille -11LF 2. Modify the 4.2-5 TOP COVER, CASE from -01LF to -11LF 3. Modify the 4.3-4 PANEL-A TOP from -01LF to -11LF 4. Modify the 4.5A-1 PRINT ENGINE SUPPORT from -00LF to -10LF 2006/11/6 1.Cancel the 4.4A -5 and -8 parts 2.Add the 4.4C -5 1/2" supply hub part no. Camille
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TAIWAN SEMICONDUCTOR CO., LTD.

11F, No. 205, Sec. 3, Beishin Rd., Shindian City, Taipei, Taiwan, R.O.C. TEL+886-2-8913-1588 E-mailprinter@mail.ts.com.tw FAX+886-2-8913-1808 Web Sitewww.tscprinters.com
107

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M23

DIRECT THERMAL PORTABLE PRINTER

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

1. FUNDAMENTAL OF THE SYSTEM

Front door release button

Paper exit chute

Tear plate (for label)

Tear plate (for liner)

M23 Bar Code Printer Service Manual

Platen Gap/Black mark sensor

Graphic LCD with back light user interface

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

Fig. 2.1 CPU board Circuit Diagram

M23 Bar Code Printer Service Manual

2. CPU board buttom view

M23 Bar Code Printer Service Manual

2.2. MCU Pin Description: (SH7705)

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

2.3. Reset Circuit (SH7705)

M23 Bar Code Printer Service Manual

2.4. Memory Circuit

M23 Bar Code Printer Service Manual

2.5. Memory Map and Definition

CS3: CS_SDRAM 0BFF FFFF

CS2: ROM2 03FF FFFF CS1: ROM1 0000 0000

M23 Bar Code Printer Service Manual

2.6. I/O Board Circuit Description

Fig. 2.6 I/O Board Circuit Diagram

M23 Bar Code Printer Service Manual

Print Head System

User Interface System

Power System Motor System

M23 Bar Code Printer Service Manual

<i> I/O board button view

Print Head System

Communication Interface System User Interface System

M23 Bar Code Printer Service Manual

2.7. MCU Pin Description: (MSP430)

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

2.8. Reset Circuit (MSP 430)

Fig. 2.8 Reset Circuit

M23 Bar Code Printer Service Manual

2.9. Print Head Circuit

Fig. 2.9 Print Head Circuit Diagram

M23 Bar Code Printer Service Manual

2.10. Stepping Motor Drive / Protection Circuit

Fig. X Stepping Motor Drive / Protection Circuit Diagram

Stepping Motor Pattern 1 2 3 on on on on on 4 on Phase /A B A /B

M23 Bar Code Printer Service Manual

M23 Bar Code Printer Service Manual

Screws (hexagonal head M3L8) Screws (hexagonal head M3L12)