1156SBT000AA

EP5000/EP4000
TROUBLESHOOTING

1139SBT0100A

INTRODUCTION

1139SBT0101A

1-1. General Precautions

1. When servicing the copier with its covers removed, use utmost care to prevent your hands, clothing, and tools from being caught in revolving parts including the chains and gears. When servicing the copier with the Lower Rear Cover removed, be sure to install the jig. 2. Before attempting to replace parts and unplugging connectors, make sure that the power cord of the copier has been unplugged from the wall outlet. 3. Never create a closed circuit across connector pins except those specified in the text and on the printed circuit. 4. When creating a closed circuit and measuring a voltage across connector pins specified in the text, be sure to use the green wire (GND). 5. When the user is using a word processor or personal computer from the wall outlet of the same line, take necessary steps to prevent the circuit breaker from opening due to overloads. 6. Keep all disassembled parts in good order and keep tools under control so that none will be lost or damaged.
1139SBT0102A

1-2. How to Use This Book

1. If a component on a PWB or any other functional unit including a motor is defective, the text only instructs you to replace the whole PWB or functional unit and does not give troubleshooting procedures applicable within the defective unit. 2. All troubleshooting procedures contained herein assume that there are no breaks in the harnesses and cords and all connectors are plugged into the right positions. 3. For the removal procedures of covers and parts, see DIS/REASSEMBLY, ADJUSTMENT. 4. The troubleshooting procedures are given in the order of greater frequency of trouble or order of operation. 5. The procedures preclude possible malfunctions due to noise and other external causes.
1139SBT0103A

1-3. Reading the Text

1. The paper transport failure troubleshooting procedures are given according to the symptom. First identify the location where the paper is present and start the procedure for that particular location. For malfunction troubleshooting, start with step 1 and onward. 2. Make checks in numerical order of steps and, if an item is checked okay, go to the next step. Pattern 1 Step Check Item 1 2 Is...? Result YES Action Do this. Pattern 2 Step Check Item 1 2 Is...? Result YES NO Action Do this. Check that.

! Go to step 2 if you answered NO.

! Go to step 2 if it checks okay.

T-1

1151SBT0200A

2 I/O PORT CHECK

1156SBT0201A

2-1. Controlled Parts Check Procedure

To allow the Tech. Rep. to easily and safely determine whether a particular controlled part is fully operational, this copier provides the following provision: checking the data of the I/O port of the board IC with the copier in the standby state (including a misfeed, malfunction, and closure failure condition) allows the Tech. Rep. to determine whether a signal is properly input to, and output from, a controlled part.

<Procedure> 1) On the circuit diagram accompanying the text, locate the I/O port of the controlled part which is probably defective when a misfeed or malfunction occurs. 2) Select the IC Port Data Check function of I/O Check in the Tech. Rep. mode and access the screen which contains the port identified in step 1 above. (See SWITCHES ON PWBs/TECH. REP. MODE.) 3) Change or check the input or output port data to determine whether the controlled part is operational and signals are properly input and output. 4) If the controlled part does not operate properly after changing the output port data, select Controller Board Check of I/O Check in the Tech. Rep. mode and determine whether the board is responsible for that malfunction or not. Note: Only the output ports given on pages T-37 and 38 may be checked by Controller Board Check of I/O Check in the Tech. Rep. mode.

T-2

<Controlled Part Check Procedure by Changing Input Port Data> Example: When a paper misfeed occurs in the paper take-up section of the copier, 1st Drawer Paper Take-Up Sensor PC56 is considered to be responsible for it. <Procedure> 1) Remove the sheet of paper misfed and reset the misfeed. 2) From the I/O port check list, it is found that the H/L input signal to PC56 is supplied from PWB-A (IC3A) APB3. 3) Select IC Port Check from the I/O Check function in the Tech. Rep. mode and access the screen which includes the input ports of PWB-A (IC3A) APB3. 4) Check that the input port data of PWB-A (IC3A) APB3 on the screen is H (sensor being unblocked). 5) Move the PC56 actuator to block the sensor. 6) Return to the I/O Check basic screen once, select IC Port Check again, choose the screen which includes the APB3 input port data, and make sure that the data has changed from H to L. L: PC56 is operational. H: PC56 is faulty.

T-3

<Controlled Part Check Procedure by Changing Output Port Data> Example: When a manual paper misfeed occurs, Manual Feed Paper Take-Up Clutch CL3 is considered to be responsible for it. <Procedure> 1) Remove the sheet of paper misfed and reset the misfeed. 2) From the I/O port check list, it is found that the ON/OFF output signal of CL3 is supplied from PWB-A (IC5A) BPA1. 3) Select IC Port Check from the I/O Check function in the Tech. Rep. mode and access the screen which includes the output ports of PWB-A (IC5A) BPA1. 4) Check that the output port data of PWB-A (IC5A) BPA1 on the screen is 1 (CL3 is deenergized). 5) Touch the CHANGE key on the screen to change the data from 1 to 0, causing CL3 to be energized for approx. 5 seconds. This allows you to determine whether the Clutch is operational or faulty by checking for the Clutch sound. Operational: Sound produced. Faulty: No sound produced.

6) If CL3 was not energized, make the Controller Board Check in the same mode (for some electrical parts only). 7) If the ON signal of CL51 is not output from PWB-A, the corresponding malfunction code is displayed. * For CL3, C0337 is displayed.

T-4

1156SBT0202A

2-2. I/O Port Check List

<Port Check Screens> D The following screens are displayed in the standby mode but may not always be as shown below because some port data are undefined. (Copier+PF-205)

1156T016CA

1156T020CA

1156T017CA

1156T021CA

1156T018CA

1156T022CA

1156T019CA

1156T023CA

T-5

<I/O Port Check List>

Copier *The shaded areas of the following table indicate that the output check cannot be made by touching the Change key. Display Page 2/8 2/8 3/8 3/8 2/8 Operation Characteristics/Panel Display H or 1 IC4A IC4A IC4A IC4A IC4A BPA2 BPB1 APC0 BPC1 BPB6 f " f f " OFF When locked Stop OFF When locked Turned at high speed When locked OFF When locked OFF OFF Turn inhibited Turn inhibited OFF OFF OFF OFF OFF L or 0 ON When turned Scan cycle ON When turned Turned at low speed When turned ON When turned ON ON Turn permitted Turn permitted ON (up) ON (down) ON (up) ON (down) ON PJ18A-9 PJ18A-10 PJ8A-5 PJ34A-1 PJ34A-3

Symbol M1 ! M2 M3 ! M4

Parts/Signal Name

IC No.

Port No.

I/O

CN/PJ No.

Main Drive Motor/REM Main Drive Motor/lock signal Scanner Motor/SCAN Ventilation Fan Motor/ REM Ventilation Fan Motor/ lock signal Suction Fan Motor/select signal Suction Fan Motor/lock signal Original Glass Cooling Fan Motor/REM Original Glass Cooling Fan Motor/lock signal Main Hopper Toner Replenishing Motor/REM Sub Hopper Toner Replenishing Motor/REM 1st Drawer Paper TakeUp Motor 2nd Drawer Paper TakeUp Motor 1st Drawer Paper Lift-Up Motor (UP) 1st Drawer Paper Lift-Up Motor (DOWN) 2nd Drawer Paper Lift-Up Motor (UP) 2nd Drawer Paper Lift-Up Motor (DOWN) Fusing Section Cooling Fan Motor/REM

3/8

IC4A

BPC2

PJ15A-4

! M5 ! M8 M9

3/8 3/8 2/8 3/8 3/8

IC4A IC4A IC4A IC4A IC5A

BPC7 BPC0 BPB5 BPC3 APA2

" f " f f

PJ15A-3 PJ15A-5 PJ15A-7 PJ11A-4A PJ11A-2A

M11

3/8

IC5A

APA0

PJ18A-1

M12

3/8

IC5A

APA1

PJ18A-2

M13 ! M14 ! M15

3/8 3/8 3/8 3/8 3/8

IC5A IC5A IC5A IC5A IC4A

APA4 APA5 APA6 APA7 APC2

f f f f f

PJ18A-5 PJ18A-6 PJ8A-7 PJ18A-8 PJ10A-1

T-6

Symbol

Parts/Signal Name

Display Page

IC No.

Port No.

I/O

Operation Characteristics/Panel Display H or 1 L or 0 When turned ON ON ON (up) ON (down) ON ON ON Paper present Blocked Paper present Paper present Paper present Paper present Paper present In position In position

CN/PJ No.

! SL1 SL5

Fusing Section Cooling Fan Motor/lock signal Separator Solenoid Exit/Duplex Switching Solenoid Manual Feed Paper Take-Up Solenoid (UP) Manual Feed Paper Take-Up Solenoid (DOWN) Paper Transport Clutch Synchronizing Roller Clutch Manual Feed Paper Take-Up Clutch Duplex Unit Vertical Transport Sensor Toner Bottle Home Position Sensor Manual Feed Paper Empty Sensor Transport Roller Sensor Paper Leading Edge Detecting Sensor 1st Drawer Paper Take-Up Sensor 2nd Drawer Paper Take-Up Sensor 1st Drawer Set Sensor 2nd Drawer Set Sensor

3/8 2/8 2/8

IC4A IC4A IC4A

APB6 BPA0 BPA5

" f f

When locked OFF OFF

PJ10A-3 PJ11A-6A PJ14A-6

SL51

3/8

IC5A

BPA2

OFF

PJ15A-10

! CL1 CL2 CL3

3/8

IC5A

BPA3

OFF

PJ15A-9

2/8 2/8 3/8

IC4A IC4A IC5A

BPA3 BPA4 BPA1

f f f

OFF OFF OFF Paper not present Unblocked Paper not present Paper not present Paper not present Paper not present Paper not present Out of position Out of position

PJ14A-2 PJ14A-4 PJ15A-12

PC12

3/8

IC5A

BPB0

"

PJ17A-8

PC35

3/8

IC4A

BPC5

"

PJ11A-9

PC51

3/8

IC5A

BPB1

"

PJ15A-14

PC54

3/8

IC5A

BPB6

"

PJ19A-5

PC55

3/8

IC5A

BPB5

"

PJ19A-2

PC56

1/8

IC3A

APB3

"

PJ21A-5A

PC57

1/8

IC3A

APB4

"

PJ21A-5B

PC61 PC62

1/8 1/8

IC3A IC3A

BPA5 APB5

" "

PJ22A-2 PJ22A-6

T-7

Symbol

Parts/Signal Name

Display Page

IC No.

Port No.

I/O

Operation Characteristics/Panel Display H or 1 L or 0 Paper present Paper present At upper limit At upper limit Blocked Blocked At lower limit At lower limit Size detected Size detected At home Paper present Paper present Lowered At home When counting In position Paper not present Paper not present Not at upper limit Not at upper limit Unblocked Unblocked Not at lower limit Not at lower limit Size not detected Size not detected Not at home Paper not present Paper not present Raised Not at home Normally Out of position

CN/PJ No.

PC63

1st Drawer Vertical Transport Sensor 2nd Drawer Vertical Transport Sensor 1st Drawer Lift-Up Sensor 2nd Drawer Lift-Up Sensor 1st Drawer Lift-Up Motor Pulse Sensor 2nd Drawer Lift-Up Motor Pulse Sensor 1st Drawer Lower Limit Position Sensor

1/8

IC3A

APB6

"

PJ21A-8A

PC64

1/8

IC3A

APB7

"

PJ21A-8B

PC65

1/8

IC3A

APB1

"

PJ21A-2A

PC66

1/8

IC3A

APB2

"

PJ21A-2B

PC67 PC68

1/8 1/8

IC3A IC3A

APC0 APC1

" "

PJ23A-2 PJ23A-5

PC69

1/8

IC3A

BPA2

"

PJ24A-5

PC70

2nd Drawer Lower Limit Position Sensor Paper Size Detecting Sensor 5 Paper Size Detecting Sensor 6 Scanner Reference Position Sensor 1st Drawer Paper Empty Sensor 2nd Drawer Paper Empty Sensor Original Cover Detecting Sensor Toner Hopper Home Position Sensor Total Counter/REM Total Counter/Set

1/8

IC3A

BPA3

"

PJ24A-6

PC72 PC73 PC81

2/8 2/8 2/8

IC3A IC3A IC4A

BPB6 BPB7 APC4

" " "

PJ25A-2 PJ25A-5 PJ8A-4

PC101

1/8

IC3A

APC2

"

PJ23A-9

PC102

1/8

IC3A

APC3

"

PJ23A-12

PC111 PC112 CNT1 !

2/8 3/8 1/8 2/8

IC4A IC5A IC1A IC4A

APB5 BPB7 P55 APB7

" " f "

PJ12A-1 PJ11A-9B PJ13A-6 !

T-8

Symbol

Parts/Signal Name

Display Page

IC No.

Port No.

I/O

Operation Characteristics/Panel Display H or 1 L or 0 When counting In position ON OFF OFF ON ON ON ON ON ON ON Paper not present Size detected Size detected Size detected Size detected Toner empty

CN/PJ No.

CNT2

Plug-In Counter/REM

1/8

IC1A

P44

Normally Out of position OFF ON ON OFF OFF OFF OFF OFF OFF OFF Paper present Size yet to be detected Size yet to be detected Size yet to be detected Size yet to be detected Toner still available

PJ28A-9

! H1 H3 RY1 LA1 LA2 LA2 S1 S21 S22 S23

Plug-In Counter/Set Fusing Heater Lamp Paper Dehumidifying Heater Main Relay Exposure Lamp/AVR REM Main Erase Lamp/ REM Main Erase Lamp/ failure detection Power Switch Front Door Interlock Switch Right Upper Door Interlock Switch Left Upper Door Interlock Switch Paper Exit Switch

3/8 1/8 1/8 1/8 1/8 2/8 2/8 1/8 1/8 3/8 3/8

IC5A IC1A IC1A IC1A IC1A IC4A IC4A IC1A IC1A IC5A IC5A

BPC3 P57 P45 P46 P61 BPA1 APC7 P53 P51 BPB2 BPC6

" f f f f f " " " " "

PJ28A-7 PJ33A-2 PJ4A-5 PJ4A-3 PJ8A-13 PJ12A-3 PJ12A-5 PJ4A-1 PJ4A-4 PJ16A-2 PJ16A-4

S53

3/8

IC4A

BPB2

"

PJ20A-12

S61

Paper Size Detecting Switch 1 Paper Size Detecting Switch 2 Paper Size Detecting Switch 3 Paper Size Detecting Switch 4 Toner Empty Detecting Switch

1/8

IC3A

BPA6

"

PJ26A-2

S62

1/8

IC3A

BPA7

"

PJ26A-4

S63

2/8

IC3A

BPB4

"

PJ26A-7

S64

2/8

IC3A

BPB5

"

PJ26A-9

S106

3/8

IC1A

BPC6

"

PJ11A-8B

T-9

Symbol

Parts/Signal Name

Display Page 1/8 1/8 1/8 1/8 2/8

IC No.

Port No.

I/O

Operation Characteristics/Panel Display H or 1 L or 0 ON ON ON ON ON

CN/PJ No.

UN5 ! UN6 ! PWB-G

1st Drawer Paper Descent Key Manual Down Display 1 2nd Drawer Paper Descent Key Manual Down Display 2 AIDC Sensor Board/ AIDC REM

IC3A IC3A IC3A IC3A IC4A

BPA0 APC4 BPA1 APC5 APA4

" f " f f

OFF OFF OFF OFF OFF

PJ24A-3 PJ24A-1 PJ24A-4 PJ24A-2 !

T-10

PF-205 Display Page IC No. Port No. Operation Characteristics/Panel Display H or 1 IC1A PB3 f Turn inhibited Turn inhibited Turn inhibited ! OFF ! OFF Out of position Paper not present Paper not present Out of position Not at upper limit Paper not present Paper not present Paper not present Not at upper limit L or 0 Turn permitted Turn permitted Turn permitted ON (up) ON (down) ON (up) ON (down) In position Paper present Paper present In position At upper limit Paper present Paper present Paper present At upper limit PJ12A-1~ 4 PJ11A-1~ 4 PJ10A-1~ 4 PJ9A-8B PJ9A-7B PJ9A-2A PJ9A-1A PJ3A-2 CN/PJ No.

Symbol

Parts/Signal Name

I/O

M21

Vertical Transport Drive Motor 3rd Drawer Paper Take-Up Motor 4th Drawer Paper Take-Up Motor 3rd Drawer Paper Lift-Up Motor 3rd Drawer Paper Lift-Up Motor 4th Drawer Paper LiftUp Motor 4th Drawer Paper LiftUp Motor Lower Left Door Sensor Duplex Unit Turnover Path Sensor Vertical Transport Sensor 3 Lower Right Door Sensor 3rd Drawer Paper Lift-Up Sensor 3rd Drawer Paper Empty Sensor 3rd Drawer Paper Take-Up Sensor Vertical Transport Sensor 4 4th Drawer Paper LiftUp Sensor

4/8

M22

4/8

IC1A

PB1

M23

4/8

IC1A

PB0

M24 ! M25 ! PC11

4/8 4/8 4/8 4/8 4/8

IC1A IC1A IC1A IC1A IC2A

PA0 PA1 PA2 PA3 PB1

f f f f "

PC13

4/8

IC2A

PB0

"

PJ3A-5

PC17

4/8

IC1A

PC3

"

PJ7A-5

PC18

4/8

IC1A

PE2

"

PJ7A-2

PC19

4/8

IC1A

PG3

"

PJ6A-12

PC20

4/8

IC1A

PC0

"

PJ6A-2

PC21

4/8

IC1A

PE3

"

PJ6A-9

PC22

4/8

IC1A

PC2

"

PJ6A-5

PC23

4/8

IC1A

PF3

"

PJ8A-8

T-11

Symbol

Parts/Signal Name

Display Page

IC No.

Port No.

I/O

Operation Characteristics/Panel Display H or 1 L or 0 Paper present In position In position Paper not present Out of position Out of position Unblocked Unblocked Paper not present Paper not present

CN/PJ No.

PC24

4th Drawer Paper Empty Sensor 3rd Drawer Set Sensor 4th Drawer Set Sensor 3rd Drawer Paper Lift-Up Motor Pulse Sensor 4th Drawer Paper LiftUp Motor Pulse Sensor 4th Drawer Paper Take-Up Sensor Large Capacity Toner Collecting Box Set Sensor

4/8

IC1A

PD0

"

PJ8A-2

PC25 PC26

4/8 4/8

IC1A IC1A

PG2 PF2

" "

PJ9A-2B PJ9A-7A

PC27

4/8

IC1A

PC1

"

Blocked

PJ9A-5B

PC28

4/8

IC1A

PD1

"

Blocked Paper present Paper present

PJ9A-4A

PC29

4/8

IC2A

PB3

"

PJ8A-5

PC31

4/8

IC2A

PC3

"

PJ2A-2

T-12

PF-105 Symbol Display Page IC No. Port No. Operation Characteristics/Panel Display H or 1 IC1A PB3 f Turn inhibited Turn inhibited Up/stop Down/ stop Transfer/stop Return/ stop OFF Paper not present Not at lower limit Not at home Not at returned position Unblocked Unblocked Out of position Out of position Paper not present Paper not present Out of position L or 0 Turn permitted Turn permitted Down Up Return Transfer ON Paper present At lower limit At home At returned position Blocked Blocked In position In position Paper present Paper present In position PJ12A-1~4 CN/PJ No.

Parts/Signal Name

I/O

M21

Vertical Transport Drive Motor 3rd Drawer Paper Take-Up Motor Main Tray Elevator Motor Main Tray Elevator Motor Paper Shift Motor Paper Shift Motor Shift Gate Motor Shift Tray Paper Empty Sensor Main Tray Lower Position Sensor Shifter Home Position Sensor Shifter Return Position Sensor Elevator Motor Pulse Sensor Shift Motor Pulse Sensor 3rd Drawer Set Sensor Lower Left Door Sensor Duplex Unit Turnover Path Sensor Vertical Transport Sensor 3 Lower Right Door Sensor

5/8

M22

5/8

IC1A

PB1

PJ11A-1~4

M26 ! M27 ! M28 PC1

5/8 5/8 5/8 5/8 5/8 5/8

IC1A IC1A IC1A IC1A IC1A IC1A

PA2 PA3 PA0 PA1 PB2 PD1

f f f f f "

PJ4A-6B PJ4A-7B PJ4A-4B PJ4A-5B PJ4A-2B PJ4A-4A

PC2

6/8

IC2A

PC1

"

PJ4A-9A

PC3

6/8

IC2A

PC0

"

PJ4A-8A

PC4

6/8

IC2A

PD1

"

PJ4A-7A

PC5 PC6 PC7 PC11

5/8 5/8 6/8 6/8

IC1A IC1A IC1A IC2A

PF2 PD0 PG2 PB1

" " " "

PJ4A-5A PJ4A-3A PJ5A-2 PJ3A-2

PC13

6/8

IC2A

PB0

"

PJ3A-5

PC17

5/8

IC1A

PC3

"

PJ7A-5

PC18

5/8

IC1A

PE2

"

PJ7A-2

T-13

Symbol

Parts/Signal Name

Display Page

IC No.

Port No.

I/O

Operation Characteristics/Panel Display H or 1 L or 0 At upper limit Paper present Paper present Paper present In position Not at upper limit Paper not present Paper not present Paper not present Out of position Unblocked Not at lower limit Paper not present OFF OFF

CN/PJ No.

PC19

3rd Drawer Paper Lift-Up Sensor 3rd Drawer Paper Empty Sensor 3rd Drawer Paper Take-Up Sensor Vertical Transport Sensor 4 Large Capacity Toner Collecting Box Set Sensor Shift Gate Position Sensor Lower Position Sensor Main Tray Paper Empty Board Drawer Paper Descent Key 3rd Drawer Lock Solenoid

6/8

IC1A

PG3

"

PJ6A-12

PC20

5/8

IC1A

PC0

"

PJ6A-2

PC21

5/8

IC1A

PE3

"

PJ6A-9

PC22

5/8

IC1A

PC2

"

PJ6A-5

PC31

4/8

IC2A

PC3

"

PJ2A-2

PC34

5/8

IC1A

PC1

"

Blocked At lower limit Paper present ON ON

PJ4A-1B

PC35

6/8

IC2A

PB3

"

PJ4A-2A

PWB-E

5/8

IC1A

PF3

"

PJ4A-6A

UN21 SL41

6/8 6/8

IC2A IC2A

PC2 PA1

" f

PJ4A-10A PJ5A-5

T-14

AD-9 Display Page 7/8 7/8 7/8 7/8 7/8 7/8 7/8 IC No. Port No. Operation Characteristics/Panel Display H or 1 IC1G IC1G IC1G IC1G IC1G IC1G IC1G PB3 PE1 PA3 PH1 PH0 PB2 PE0 f " f f f f " OFF When locked OFF OFF OFF OFF Not at home Not at home Paper not present Paper not present Paper not present L or 0 ON When turned ON ON ON ON At home PJ6G-2 PJ6G-1 PJ2G-7 PJ3G-5 PJ3G-7 PJ2G-12 PJ7G-2 CN/PJ No.

Symbol

Parts/Signal Name

I/O

M31 ! CL31 SL31 SL32 SL33 PC8

Duplex Unit Drive Motor Duplex Unit Drive Motor/lock signal Duplex Unit Paper Take-Up Clutch Duplex Unit Gate Switching Solenoid Duplex Unit Rear Finger Solenoid Duplex Unit Pick-Up Solenoid Duplex Gate Home Position Sensor Front/Rear Edge Guide Plate Home Position Sensor Duplex Unit Paper Entry Sensor Duplex Unit Paper Empty Sensor Duplex Unit Paper Take-Up Sensor

PC9

7/8

IC1G

PC3

"

At home Paper present Paper present Paper present

PJ7G-5

PC14

7/8

IC1G

PC1

"

PJ3G-2

PC15

7/8

IC1G

PC2

"

PJ2A-4

PC16

7/8

IC1G

PC0

"

PJ2G-9

T-15

C-301 Display Page 8/8 8/8 8/8 IC No. Port No. Operation Characteristics/Panel Display H or 1 IC1A IC1A IC1A PH0 PH1 PG1 f f " Down/ stop Up/stop OFF Paper present Paper present Not upper limit Not at lower limit Out of position Out of position L or 0 Up Down ON Paper not present Paper not present At upper limit At lower limit In position In position CN5A-2 CN5A-1 CN2A-2 CN/PJ No.

Symbol

Parts/Signal Name

I/O

HMOT ! PWB-B EMPSEN

Elevator Motor Elevator Motor Paper Plate Descent Switch Board Paper Empty Sensor

8/8

IC1A

PC1

"

CN2A-5

KSEN LEVSEN LOWSEN DSEN SETSEN

Paper Feed Sensor Paper Plate Raised Position Sensor Paper Plate Lowered Position Sensor Cassette Door Sensor Set Sensor

8/8

IC1A

PG0

"

CN2A-3

8/8

IC1A

PC0

"

CN2A-6

8/8

IC1A

PG3

"

CN3A-5

8/8 8/8

IC1A IC1A

PG2 PC2

" "

CN3A-2 CN2A-4

T-16

PF205 : MC Display Page IC No. Port No. Operation Characteristics/Panel Display H or 1 IC1A PB3 f Turn inhibited Turn inhibited Turn inhibited OFF OFF OFF OFF Out of position Paper not present Paper not present Out of position Not at upper limit Paper not present Paper not present Not at upper limit Out of position Out of position L or 0 Turn permitted Turn permitted Turn permitted ON (up) ON (up) ON (up) ON (up) In position Paper present Paper present In position At upper limit Paper present Paper present At upper limit In position In position PJ12A-1~ 4 PJ11A-1~ 4 PJ10A-1~ 4 PJ9A-8B PJ9A-7B PJ9A-2A PJ9A-1A PJ3A-2 CN/PJ No.

Symbol

Parts/Signal Name

I/O

M21

Vertical Transport Drive Motor 3rd Drawer Paper Take-Up Motor 4th Drawer Paper Take-Up Motor 3rd Drawer Paper Lift-Up Motor 3rd Drawer Paper Lift-Up Motor 4th Drawer Paper Lift-Up Motor 4th Drawer Paper Lift-Up Motor Lower Left Door Sensor Duplex Unit Turnover Path Sensor Vertical Transport Sensor 3 Lower Right Door Sensor 3rd Drawer Paper Lift-Up Sensor 3rd Drawer Paper Take-Up Sensor Vertical Transport Sensor 4 4th Drawer Paper Lift-Up Sensor 3rd Drawer Set Sensor 4th Drawer Set Sensor

6/8

M22

6/8

IC1A

PB1

M23

6/8

IC1A

PB0

M24 ! M25 ! PC11

6/8 6/8 6/8 6/8 6/8

IC1A IC1A IC1A IC1A IC2A

PA0 PA1 PA2 PA3 PB1

f f f f "

PC13

6/8

IC2A

PB0

"

PJ3A-5

PC17

6/8

IC1A

PC3

"

PJ7A-5

PC18

6/8

IC1A

PE2

"

PJ7A-2

PC19

6/8

IC1A

PG3

"

PJ6A-12

PC21

6/8

IC1A

PE3

"

PJ6A-9

PC22

6/8

IC1A

PC2

"

PJ6A-5

PC23

6/8

IC1A

PF3

"

PJ8A-8

PC25 PC26

6/8 6/8

IC1A IC1A

PG2 PF2

" "

PJ9A-2B PJ9A-7A

T-17

Symbol

Parts/Signal Name

Display Page

IC No.

Port No.

I/O

Operation Characteristics/Panel Display H or 1 L or 0 Paper present In position Paper not present Out of position Unblocked Unblocked Not at lower limit Not at lower limit Paper not present Paper not present OFF OFF

CN/PJ No.

PC29

4th Drawer Paper Take-Up Sensor Large Capacity Toner Collecting Box Set Sensor 3rd Drawer Paper Lift-Up Motor Pulse Sensor 4th Drawer Paper Lift-Up Motor Pulse Sensor 3rd Drawer Lower Position Sensor 4th Drawer Lower Position Sensor 3rd Drawer Paper Empty Board 4th Drawer Paper Empty Board 3rd Drawer Paper Descent Key 4th Drawer Paper Descent Key

6/8

IC2A

PB3

"

PJ8A-5

PC31

6/8

IC2A

PC3

"

PJ2A-2

PC67

6/8

IC1A

PC1

"

Blocked

PJ9A-5B

PC68

6/8

IC1A

PD1

"

Blocked At lower limit At lower limit Paper present Paper present ON ON

PJ9A-4A

PC69

7/8

IC2A

PD1

"

PJ4A-7A

PC70

7/8

IC2A

PC0

"

PJ4A-8A

PWB-E1

6/8

IC1A

PC0

"

PJ4A-4A

PWB-E2

6/8

IC1A

PD0

"

PJ4A-3A

UN5 UN6

7/8 7/8

IC2A IC2A

PC1 PC2

" "

PJ4A-9A PJ4A-10A

T-18

PF-5D/AD-8 Display Page IC No. Port No. Operation Characteristics/Panel Display H or 1 IC1A PB3 f Turn inhibited OFF When locked OFF OFF OFF OFF Not at home Not at home Out of position Paper not present Paper not present Paper not present Paper not present Paper not present Out of position Out of position L or 0 Turn permitted ON When turned ON ON ON ON At home PJ12A-1~ 4 PJ5G-2 PJ5G-1 PJ2G-7 PJ3G-5 PJ3G-7 PJ2G-12 PJ7G-2 CN/PJ No.

Symbol

Parts/Signal Name

I/O

M21

Vertical Transport Drive Motor Duplex Unit Drive Motor Duplex Unit Drive Motor/lock signal Duplex Unit Paper Take-Up Clutch Duplex Unit Gate Switching Solenoid Duplex Unit Rear Finger Solenoid Duplex Unit Pick-Up Solenoid Duplex Gate Home Position Sensor Front/Rear Edge Guide Plate Home Position Sensor Lower Left Door Sensor Duplex Unit Turnover Path Sensor Duplex Unit Paper Entry Sensor Duplex Unit Paper Empty Sensor Duplex Unit Paper Take-Up Sensor Vertical Transport Sensor 3 Lower Right Door Sensor Large Capacity Toner Collecting Box Set Sensor

4/8

M31 ! CL31 SL31 SL32 SL33 PC8

7/8 7/8 7/8 7/8 7/8 7/8 7/8

IC1G IC1G IC1G IC1G IC1G IC1G IC1G

PB3 PE1 PA3 PH1 PH0 FB2 PE0

f " f f f f "

PC9

7/8

IC1G

PC3

"

At home In position Paper present Paper present Paper present Paper present Paper present In position In position

PJ7G-5

PC11

5/8

IC2A

PB1

"

PJ3A-2

PC13

5/8

IC2A

PB0

"

PJ3A-5

PC14

7/8

IC1G

PC1

"

PJ3G-2

PC15

7/8

IC1G

PC2

"

PJ2G-4

PC16

7/8

IC1G

PC0

"

PJ2G-9

PC17

5/8

IC1A

PC3

"

PJ7A-5

PC18

5/8

IC1A

PE2

"

PJ7A-2

PC31

5/8

IC2A

PC3

"

PJ2A-2

T-19

1151SBT0300A

3 PAPER TRANSPORT FAILURE

1156SBT0301A

3-1. Paper Misfeed

When a paper misfeed occurs, the Touch Panel shows the corresponding message, misfeed location and paper location. Blinking Light There is a misfeed at that location. There might be a sheet of paper stopped at that location.

Steady Light

1149T002CA

*When option is installed Blinking/Steady LED Misfeed/Paper Location Multi Bypass take-up and transport Transport/separator Fusing/exit Copier take-up/vertical transport Paper Feed Cabinet take-up/vertical transport Duplex Unit vertical transport 1st Drawer take-up 2nd Drawer take-up 3rd Drawer take-up 4th Drawer take-up Duplex Unit take-up T-22 T-20 T-24 T-17,18 T-25 to 28 T-30 T-17 T-17 T-25 to 28 T-26 T-32,33 T-31 ! ! ! ! ! Ref. Page

! " # $ $,% &,' ( ) *

* *

',

Duplex Unit storage ADF take-up ADF transport ADF turnover/exit Sorter LCC

* * * * * * * * *

<Display Resetting Method>

When misfeed occurs in the copier When misfeed occurs in the option (except Duplex Unit) Open and close the Front Door. Raise and lower the option, or slide the option away from, and back up against, the copier.

T-20

<Misfeed Detecting Sensor Layout>

*When options (PF-205+AD-9) are installed

Paper Exit Sensor (S53) Paper Leading Edge Detecting Sensor (PC54)

Transport Roller Sensor (PC54) 1st Drawer Vertical Transport Sensor (PC63) 1st Drawer Paper Take-Up Sensor (PC56) 2nd Drawer Vertical Transport Sensor (PC64)

*Duplex Unit Vertical Transport Sensor (PC12)

2nd Drawer Paper Take-Up Sensor (PC57)

*Vertical Transport Detection Sensor 3 (PC17) *Duplex Unit Paper Entry Sensor (PC14) *Vertical Transport Detection Sensor 4 (PC22) *Duplex Unit Paper Take-up Sensor (PC16)

*Duplex Unit Turnover Path Sensor (PC13)

1156T001AB

*Duplex Unit Paper Empty Sensor (PC15)

*3rd Drawer Paper Take-up Sensor (PC21)

*4th Drawer Paper Take-up Sensor (PC29)

T-21

1156SBT0302A

3-2. Misfeed Detection Types and Detection Timings

D The following table lists the types of misfeed detection classified by the misfeed locations and their corresponding detection timings. Note: For the misfeed detection types and detection timings in the options, see the Service Manual for the options.

<Copier Paper Take-up Misfeed>

Type Paper take-up failure detection Detection Timing 1st Drawer Paper Take-Up Sensor PC56 is not blocked (L) even after the lapse of approx. 2.2 sec. after 1st Drawer Paper Take-Up Motor M11 has been energized. 2nd Drawer Paper Take-Up Sensor PC57 is not blocked (L) even after the lapse of approx. 2.2 sec. after 2nd Drawer Paper Take-Up Motor M12 has been energized. Paper take-up trailing edge g detection PC56 is not unblocked (H) even after the lapse of T (which varies for paper sizes) after it has been blocked (L). PC57 is not unblocked (H) even after the lapse of T (which varies for paper sizes) after it has been blocked (L). Paper take-up leading edge g detection 1st Drawer Vertical Transport Sensor PC63 is not blocked (L) even after the lapse of approx. 2 sec. after PC56 has been blocked (L). 2nd Drawer Vertical Transport Sensor PC64 is not blocked (L) even after the lapse of approx. 2 sec. after PC57 has been blocked (L). Leading edge detection by Transport p Roller Sensor PC54 C PC54 is not blocked (L) even after the lapse of approx. 1.3 sec. after PC63 has been blocked (L). PC54 is not blocked (L) even after the lapse of approx. 1.7 sec. after PC64 has been blocked (L).

<Multi-Bypass Misfeed>
Type Paper take-up failure detection Detection Timing PC54 is not blocked (L) even after the lapse of approx. 2.5 sec. after Manual Feed Paper Take-Up Clutch CL3 has been energized.

<Transport/Separator Misfeed>
Type Trailing edge detection by Transport Roller Sensor PC54 Leading edge detection by Paper Leading Edge Detecting Sensor PC55 Trailing edge detection by PC55 Detection Timing PC54 is not unblocked (H) even after the lapse of T (which varies for paper sizes) after the TRON signal has been input. PC55 is not blocked (L) even after the lapse of approx. 1.2 sec. after PC54 has been blocked (L). PC55 is not unblocked (H) even after the lapse of approx. 1.2 sec. after PC54 has been unblocked (H).

T-22

<Fusing/Exit Misfeed>
Type Leading edge detection by Paper Exit Switch S53 Trailing edge detection by S53 Detection Timing S53 is not deactuated even after the lapse of approx. 2 sec. after the TRON signal has been input. S53 is not actuated even after the lapse of approx. 2.5 sec. after PC55 has been unblocked (H).

T-23

1156SBT0303A

3-3. Misfeed Clearing Procedures

1156SBT030301A

1) Copier Paper Take-Up Misfeed

Relevant Electrical Parts D 2nd Drawer Paper Take-Up Sensor PC57 D 1st Drawer Vertical Transport Sensor PC63 D 2nd Drawer Vertical Transport Sector PC64 D Transport Roller Sensor PC54 D 1st Drawer Paper Take-Up Motor M11 D 2nd Drawer Paper Take-Up Motor M12 D Paper Transport Clutch CL1 D Power Supply Board PWB!C D Master Board PWB-A

1156C01TAA

T-24

!Copier Paper Take-Up Misfeed Clearing Procedure

Symptom D Paper is not taken up at all. D Paper is stationary before the Paper Take Up Sensor. Take-Up Step 1 Check Item Does the paper being used meet product specifications? Is the paper curled, waved, or damp? Is the Trailing Edge Stop or Edge Guide in good position? Are the Paper Take-Up Roll and Separator Roll deformed, worn, or dirty with paper dust? Is the Paper Take-Up Motor (M11, M12) turning when the Start key is pressed? Run the Controller/Board Check Is either of the Check. malfunction codes C032A and C032B displayed? Are the Vertical Transport Rollers deformed, worn, or dirty with paper dust? Does PC63 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (IC3A) APB6. Does PC64 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (IC3A) APB7. Does PC56 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (IC3A) APB3. Does PC57 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (IC3A) APB4. Does PC54 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (IC5A) BPB6. Result NO Action Instruct the user to use the paper that meets product specifications. Change the paper. Instruct the user in how to store the paper. Position the edge stop and guide to meet the paper size. Clean or change the Paper Take-Up Roll and/or Separator Roll. Check the motor for overload. Change PWB-A. Change M11, M12, or PWB-C. Clean or change the Vertical Transport Rollers. Check the PC63 actuator for operation and, if it checks okay, change PC63.

YES

NO

YES

NO YES NO YES

6 Paper is stationary at the Vertical Transp port Section.

NO

NO

Check the PC64 actuator for operation and, if it checks okay, change PC64.

NO

Check the PC56 actuator for operation and, if it checks okay, change PC56.

NO

Check the PC57 actuator for operation and, if it checks okay, change PC57.

YES NO

Change PWB-A. Check the PC54 actuator for operation and, if it checks okay, change PC54.

T-25

Symptom Paper is stationary at the Vertical Transport Section

Step

Check Item Does CL1 operate properly? Using the IC Port Data Check function, set the data of PWB-A (IC4A) BPA3 to 0. Run the Controller Board Check Is the malfunction Check. code C0321 displayed?

Result

Action Check the drive transmission path.

YES

YES NO

Change PWB-A. Change CL1.

T-26

1156SBT030302A

2) Transport/Separator Misfeed
Relevant Electrical Parts D Transport Roller Sensor PC54 D Paper Leading Edge Detecting Sensor PC55 D Paper Transport Clutch CL1 D Synchronizing Roller Clutch CL2 D Separator Solenoid SL1 D Suction Fan Motor M4 D High Voltage Unit HV1 D Master Board PWB-A

1156C02TAA

T-27

!Transport/Separator Misfeed Clearing Procedure

Symptom Paper is stationary at the Synchronizing g Roller. Step 1 Check Item Is the paper curled, waved or damp? Does CL2 operate properly? Using the IC Port Data Check function, set the data of PWB-A (IC4A) BPA4 to 0. Run the Controller Board Check Is the malfunction code Check. C0320 displayed? Is an adequate length of loop formed before the Synchronizing Roller? Does PC55 operate p properly? p p y Using the IC Port Data Check function, make an input port check on PWB-A (IC5A) BPB5. Is the Pre-Image Transfer Guide Plate deformed or dirty? Are the Image Transfer/Paper Separator Corona wires deteriorated or dirty? Is the paper guide at the Paper Separator Corona deformed or dirty? Are the Synchronizing Rollers deformed, worn, or dirty with paper dust? Run the Controller Board Check. Is the malfunction code C031D or C031E displayed? Are the Paper Separator Fingers deformed or dirty? Does SL1 operate properly? Using the IC Port Data Check function, set the data of PWB-A (IC4A) BPA0 to 0. Run the Controller Board Check Is the malfunction code Check. C0324 displayed? Result YES Action Change the paper. Instruct the user in how to store the paper. Check the drive transmission path.

YES

YES NO

Change PWB-A. Change CL2. Adjust the loop length using the Loop Adjust (Drawer) function of Tech. Rep. Choice. Change PWB-A. Check the PC55 actuator for operation and, if it checks okay, change PC55. Correct, clean, or change the guide plate. Clean or change the wires.

NO

YES NO

Paper is stationary y near the PC Drum.

YES

YES Clean or change the paper guide. Clean or change the Synchronizing Rollers. Change PWB-A. Change the Image Transfer/ Paper Separator Coronas Assy or HV1. Clean or change the Paper Separator Fingers. Check the drive transmission path.

YES

YES YES NO

Paper is wedged at the Paper p S Separator Fingers.

YES

YES

YES NO

Change PWB-A. Change SL1.

T-28

Symptom Paper is stationary y on the Suction Belts.

Step 1

Check Item Do the Suction Belts turn when the Main Drive Motor runs? Does M4 operate properly? Using the IC Port Data Check function set the data of PWB function, PWB-A A (IC4A) BPC2 to 0. Does M4 then run at full speed?

Result NO YES NO

Action Check the drive gears and timing belt. Check the Suction Belts. Change M4 or PWB-A.

T-29

1156SBT030303A

3) Multi Bypass Misfeed

Relevant Electrical Parts D Manual Feed Paper Empty Sensor PC51 D Manual Feed Paper Take-Up Solenoid SL51 D Manual Feed Paper Take-Up Clutch CL3 D Master Board PWB-A

1156C03TAA

T-30

!Multi Bypass Misfeed Clearing Procedure

Symptom Paper is not detected. 1 Step Check Item Does PC51 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (IC5A) BPB1. Does the paper being used meet product specifications? Is the paper curled, waved, or damp? Is the Manual Bypass Paper Take-Up Roll deformed, worn, or dirty with paper dust? Does SL51 operate properly? Using the IC Port Data Check function, set the data of PWB-A (IC5A) BPA3 to 0. Does the roll then go down? Run the Controller/Board Check Is the malfunction Check. code C0336 displayed? Does CL3 operate properly? Using the IC Port Data Check function, set the data of PWB-A (IC5A) BPA1 to 0. Run the Controller/Board Check Is the malfunction Check. code C0337 displayed? Result YES Action Change PWB-A. Check the PC51 actuator for operation and, if it checks okay, change PC51. Instruct the user to use the paper that meets product specifications. Change the paper. Instruct the user in how to store the paper. Clean or change the Manual Bypass Paper Take-Up Roll. Check the drive transmission path. YES

NO

Paper is not taken up at all.

NO

YES

YES

YES NO

Change PWB-A. Change SL51. Check the drive transmission path.

YES

YES NO

Change PWB-A. Change CL3.

T-31

1156SBT030304A

4) Fusing/Exit Misfeed
Relevant Electrical Parts D Paper Exit Switch S53 D Suction Fan Motor M4 D Master Board PWB-A

1156C04TAA

T-32

!Fusing/Exit Misfeed Clearing Procedure

Symptom Paper is stationary before the Fusing Roller. Step 1 Check Item Is the paper curled, waved, or damp? Is the Fusing Guide Plate deformed or dirty? Does M4 operate properly? Using the IC Port Data Check function, set the data of PWB-A (IC4A) BPC2 to 0. Does M4 then turn at full speed? Are the Fusing Rollers dirty or scratched? Are the Fusing Roller Paper Separator Fingers deformed, worn, or dirty? Is the Cleaning Roller dirty or scratched? Does S53 operate properly? Using the IC Port Data Check function, make an input port check of PWB-A (IC5A) BPB3. Result YES Action Change the paper. Instruct the user in how to store the paper. Clean, correct, or change the Fusing Guide Plate. Check the Suction Belts.

YES YES

NO YES

Change M4 or PWB-A.

Paper is stationary at the Fusing g Roller.

Clean or change the Fusing Rollers. Clean, correct, or change the defective separator fingers. Clean or change the Cleaning Roller. Change PWB-A. Check the S53 actuator for operation and, if it checks okay, change S53.

2 3 Paper is stationary at the Exit Roller. 1

YES

YES YES

NO

T-33

1156SBT030305A

5) PF-205 Paper Take-Up Misfeed

Relevant Electrical Parts D 3rd Drawer Paper Take-Up Sensor PC21 D 4th Drawer Paper Take-Up Sensor PC29 D Vertical Transport Sensor 3 PC17 D Vertical Transport Sensor 4 PC22 D 3rd Drawer Paper Take-Up Motor M22 D 4th Drawer Paper Take-Up Motor M23 D Vertical Transport Drive Motor M21 D PF-205 Master Board PWB-A D EP5000/EP4000 Master Board PWB-A

1156C24TAA

T-34

Symptom D Paper is not taken up at all. D Paper is stationary before the Paper Take-Up Sensor Sensor.

Step 1

Check Item Does the paper being used meet product specifications? Is the paper curled, waved, or damp? Are the Paper Take-Up Roll and Separator Roll deformed, worn, or dirty with paper dust? Is the Paper Take-Up Motor (M22, M23) turning when the Start key is pressed?

Result NO

Action Instruct the user to use the paper that meets product specifications. Change the paper. Instruct the user in how to store the paper. Clean or change the Paper Take-Up Roll and/or Separator Roll. D Check the motor for overload. A PWB-A D Change PWB (PF-205) or PWB-A (copier). Change M22 or M23. D Check the motor for overload. PWB-A A D Change PWB (PF-205) or PWB-A (copier). Change M21. Clean or change the Vertical Transport Rollers. Check the PC17 actuator for operation and, if it operates properly, change PC17.

YES

YES

NO

Paper is stationary at the Vertical Transport Section.

Is Vertical Transport Drive Motor M21 turning when the Start key is pressed?

NO

Are the Vertical Transport Rollers deformed, worn, or dirty with paper dust? Does PC17 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (200) IC1A PC3 (metric areas) or PWB-A (MC) IC1A PC3 (inch areas). Does PC22 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (200) IC1A PC2 (metric areas) or PWB-A (MC) IC1A PC2 (inch areas). Does PC21 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (200) IC1A PE3 (metric areas) or PWB-A (MC) IC1A PE3 (inch areas). Does PC29 operate properly? Using g the IC Port Data Check function, make an input port check on PWB-A (200) IC1A PB3 (metric areas) or PWB-A (MC) IC1A PB3 (inch areas).

YES

NO

NO

Check the PC22 actuator for operation and, if it operates properly, change PC22.

NO

Check the PC21 actuator for operation and, if it operates properly, change PC21.

YES

Change PWB-A (PF-205) or PWB-A (copier). Check the PC29 actuator for operation and, if it operates properly, change PC29.

NO

T-35

1156SBT030306A

6) PF-105 Paper Take-Up Misfeed

Relevant Electrical Parts D 3rd Drawer Paper Take-Up Sensor PC21 D Vertical Transport Sensor 3 PC17 D Vertical Transport Sensor 4 PC22 D 3rd Drawer Paper Take-Up Motor M22 D Vertical Transport Drive Motor M21 D PF-105 Master Board PWB-A D EP5000/EP4000 Master Board PWB-A

1156C26TAA

T-36

Symptom D Paper is not taken up at all. D Paper is stationary before the Paper Take-Up Sensor.

Step 1

Check Item Does the paper being used meet product specifications? Is the paper curled, waved, or damp? Are the Paper Take-Up Roll and Separator Roll deformed, worn, or dirty with paper dust? Is 3rd Drawer Paper TakeUp Motor M22 turning when the Start key is pressed?

Result NO

Action Instruct the user to use the paper that meets product specifications. Change the paper. Instruct the user in how to store the paper. Clean or change the Paper Take-up Roll and/or Separator Roll. D Check the motor for overload. A (PF-105) (PF 105) PWB-A D Change PWB or PWB-A (copier). Change M22. D Check the motor for overload. A (PF-105) (PF 105) PWB-A D Change PWB or PWB-A (copier). Change M21. Clean or change the Vertical Transport Rollers. Check the PC17 actuator for operation and, if it operates properly, change PC17.

YES

YES

NO

Paper is stationary at the Vertical Transport Section. Section

Is Vertical Transport Drive Motor M21 turning when the Start key is pressed?

NO

Are the Vertical Transport Rollers deformed, worn, or dirty with paper dust? Does PC17 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC1A) PC3. Does PC22 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC1A) PC2. Does PC21 operate properly? Using g the IC Port Data Check function, make an input port check on PWB-A (400) (IC1A) PE3.

YES

NO

NO

Check the PC22 actuator for operation and, if it operates properly, change PC22.

YES

Change PWB-A (PF-105) or PWB-A (copier). Change M21. Check the PC21 actuator for operation and, if it operates properly, change PC21.

NO

T-37

1156SBT030307A

7) AD-9 Vertical Transport/Storage Misfeed

Relevant Electrical Parts D Vertical Transport Sensor 3 PC17 D Duplex Unit Vertical Transport Sensor PC12 D Duplex Unit Turnover Path Sensor PC13 D Duplex Unit Paper Entry Sensor PC14 D Duplex Unit Paper Empty Sensor PC15 D Vertical Transport Sensor 3 PC17 D Exit/Duplex Switching Solenoid SL5 D Duplex Unit Gate Switching Solenoid SL31 D Duplex Unit Drive Motor M31 D Duplex Unit Master Board PWB-G D PF-205/105 Master Board PWB-A D EP5000/EP4000 Master Board PWB-A

1156C30TAA

T-38

!AD-9 Vertical Transport Misfeed Clearing Procedure

Symptom Paper is stationary at the copier exit section. Step Check Item Does SL5 operate properly? Using the IC Port Data Check function, set the data of PWB-A (IC4A) BPA5 to 0. Run the Controller Board Check Is the malfunction Check. code C0324 displayed? Do the Vertical Transport Roller and drive coupling operate properly when M31 is running? Using the IC Port Data Check function, set the data of PWB-G (Dup) (IC1G) PB3 to 0. Does PC12 operate properly? Using the IC Port Data Check function, make an input port check of PWB-A (IC5A) BPB0. Do the Paddle Roller, Slip Roller, and drive coupling operate properly when M31 is running? Using the IC Port Data Check function, set the data of PWB-G (Dup) (IC1G) PB3 to 0. Does PC13 operate properly? y Using the IC C Port Data Check function, make an input port check of PWB-A (200/400) (IC2A) PB0. Result Action Check the drive transmission path. YES

2 Paper is stationary at the Duplex Unit Vertical Transport Section.

YES NO

Change PWB-A. Change SL51. Check the gears, belts, and rollers.

NO

YES

Change PWB-A. Check the PC12 actuator for operation and, if it operates properly, change PC12. Check the gears, belts, and rollers.

NO

Paper is stationary at the Duplex Unit Turnover Section. 1

NO

YES

Change PWB-A (copier) or PWB-A (PF-205/105). Check the PC13 actuator for operation and, if it operates properly, change PC13.

NO

T-39

!AD-9 Storage Misfeed Clearing Procedure

Symptom The leading edge of the paper p p is stationary inside the Duplex Unit. Step 1 Check Item Is the Paper Guide Mylar dirty or deformed? Does PC14 operate properly? Using the IC Port Data Check function, , make an input port check on PWB-A (Dup) (IC1G) PC1. Result YES Action Clean or change the mylar. Change PWB-G, PWB-A (copier), or PWB-A (PF-205/105). Check the PC14 actuator for operation and, if it operates properly, change PC14. Check the Gate Switching Lever for operation. Change PWB-G, PWB-A (copier), or PWB-A (PF-205/105). Change SL31. Change PWB-G, PWB-A (copier), or PWB-A (PF-205/105). Check the PC15 actuator for operation and, if it operates properly, change PC15.

YES

NO

Does SL31 operate properly? y Using the IC C Port Data Check function, set the data of PWB-A (Dup) (IC1G) PH1 to 0. Does PC15 operate properly? Using g the IC Port Data Check function, make an input port check of PWB-A (Dup) (IC1G) C2.

YES

NO

Paper is stationary at the storage section. 1

YES

NO

T-40

1156SBT030308A

8) AD-9 Paper Take-Up Misfeed

Relevant Electrical Parts D Duplex Unit Paper Take-Up Sensor PC16 D Vertical Transport Sensor 3 PC17 D Vertical Transport Drive Motor M21 D Duplex Unit Paper Take-Up Clutch CL31 D Duplex Unit Pick-Up Solenoid SL33 D Duplex Unit Master Board PWB-G D PF-205/105 Master Board PWB-A D EP5000/EP4000 Master Board PWB-A

1156C31TAA

T-41

!AD-9 Paper Take-Up Misfeed Clearing Procedure

Symptom Paper is not taken up p at all. 1 Step Check Item Does SL33 operate properly? y Using the IC C Port Data Check function, set the data of PWB-A (Dup) (IC1G) PB2 to 0. Does CL33 operate properly? y Using the IC C Port Data Check function, set the data of PWB-A (Dup) (IC1G) PA3 to 0. Are the Take-Up Roll, Feed Roll, and Separator Roll deformed, worn, or dirty with paper dust? Is Vertical Transport Drive Motor M21 turning g when a copy is taken up and fed into the copier from the Duplex Unit? Are the Vertical Transport Rollers deformed, worn, or dirty with paper dust? Does PC17 operate properly? y Using the IC C Port Data Check function, make an input port check of PWB-A (200, 400) (IC1A) PC3. Does PC16 operate properly? y Using the IC C Port Data Check function, make an input port check of PWB-A (Dup) (IC1G) PC0. Result YES Action Check the pick-up mechanism. Change PWB-G, PWB-A (copier), or PWB-A (PF-205/105). Change SL33. Check the drive transmission path. Change PWB-G, PWB-A (copier), or PWB-A (PF-205/105). Change CL31. Clean or change the defective roll.

NO

YES

NO

YES

Paper is stationary at the Vertical Transport Section. S

YES

Check the motor for overload. Change PWB-A (copier) or PWB-A (PF-205/105). Change M21. Clean or change the defective roller. Change PWB-A (copier) or PWB-A (PF-205/105). Check the PC17 actuator for operation and, if it operates properly, change PC17. Change PWB-A (copier) or PWB-A (PF-205/105). Check the PC16 actuator for operation and, if it operates properly, change PC16.

NO

YES

YES

NO

YES

NO

T-42

1151SBT0400A

4 MALFUNCTIONS
1156SBT0401A

4-1. Detection Timings Classified by Malfunction Codes

D The codes marked with an asterisk (*) are the candidates for isolated malfunctions.

C00## Drive Malfunctions

* Code C0000 Main Drive Motor M1 turning at abnormal timing Suction Fan Motor M4s failure to turn C0040 Fusing Section Cooling Fan Motor M15s failure to turn Fusing Section Cooling Fan Motor M15 turning at abnormal timing Original Glass Cooling Fan Motor M5s failure to turn Original Glass Cooling Fan Motor M5 turning at abnormal timing Ventilation Fan Motor M3s failure to turn Ventilation Fan Motor M3 turning at abnormal timing Main Hopper Toner Replenishing Motor M8s failure to turn C0070 Description Main Drive Motor M1s failure to turn

1156SBT040101A

Detection Timing The lock signal remains HIGH for a continuous 2.0-sec. or more period while M1 is energized. The lock signal remains LOW for a continuous 1.5-sec. or more period while M1 is deenergized. The lock signal remains HIGH for a continuous 1.0-sec. or more period while M4 is energized. The lock signal remains HIGH for a continuous 2.0-sec. or more period while M15 is energized. The lock signal remains LOW for a continuous 2.0-sec. or more period while M15 is deenergized. The lock signal remains HIGH for a continuous 2.0-sec. or more period while M5 is energized. The lock signal remains LOW for a continuous 2.0-sec. or more period while M5 is deenergized. The lock signal remains HIGH for a continuous 2.0-sec. or more period while M3 is energized. The lock signal remains LOW for a continuous 2.0-sec. or more period while M3 is deenergized. D Toner Bottle Home Position Sensor PC35 does not go from HIGH to LOW within 12 sec. after M8 has been energized. D PC35 does not go LOW within 12 sec. after M8 has been energized and PC35 gone HIGH. PC35 is HIGH 2 sec. after M8 has been deenergized. When the current toner-to-carrier ratio is 2% lower than the SCH-90 setting and the Add Toner Indicator is not lit on the control panel, a toner replenishing sequence is carried out (M9 is turned); the toner-to-carrier ratio does not increase by 1% within 140 seconds or by 2% within 220 seconds.

C0001

C0046

C0047

C004A

C004b

C004c

C004d

C0071

Main Hopper Toner Replenishing Motor M8 turning at abnormal timing Sub Hopper Toner Replenishing Motor M9s failure to turn

C0072

T-43

C02## Corona Malfunction

* Code C0200 Description PC Drum Charge, Image Transfer, Paper Separator Corona malfunction

1156SBT040102A

Detection Timing The leak signal (SCD) turns ON after the PC Drum Charge and Image Transfer/Paper Separator Corona output has been turned ON.
1156SBT040103A

C03## Master Board/Harness Malfunctions

D The copier performs a self-diagnostic sequence to determine if the microprocessor outputs a signal to each of the IC ports on Master Board PWB-A properly. It is intended for detecting the following malfunctions (C03##). D Any malfunction is detected when Controller Board Check available from the I/O Check function of the Tech. Rep. mode is executed. D If the microprocessor fails to output any of these signals or if any of the electronic components on the board (driver IC, etc.) is faulty, the copier determines that there is a faulty condition existing and shows the corresponding malfunction code on the Touch Panel. D C0350, C0351, C0352, C0353, or C0357 is displayed when there is a communication fault between the copier and paper feeder option or Duplex Unit, and detected as an isolated malfunction when the Power Switch is turned ON. * Code C0300 C0310 C0311 C0312 C0313 C0314 C0315 C0316 C0317 C0318 C0319 C031A C031B C031C C031D C031E C031F C0320 C0321 C0322 C0323 C0324 C0325 C0326 C0327 C0328 C0329 Description Port diagnosis cannot be started. Drum Dehumidifying Heater H2 REM signal Fusing Heater Lamp H1 REM signal Exposure Lamp Regulator PWB-J REM signal AE Sensor Board PWB-H PWM signal Image Erase Lamp LA3 DATA Image Erase Lamp LA3 MODE Image Erase Lamp LA3 CLOCK Image Erase Lamp LA3 STROBE Copy vendor count (during copy cycle) Copy vendor count (size) 2nd Drawer Paper Take-Up Motor M12 energization 1st Drawer Paper Take-Up Motor M11 energization Original size detection Original size detection, marketing area 2 Original size detection, marketing area 1 Scanner Motor M2 SCAN signal Scanner Motor M2 ENABLE signal Fusing Section Cooling Fan Motor M15 REM signal Separator/Developing Bias output REM signal PC Drum Charge/Image Transfer output REM signal Exit/Duplex Switching Solenoid SL5 Synchronizing Roller Clutch CL2 Paper Transport Clutch CL1 Main Drive Motor M1 REM signal Main Erase Lamp LA2 REM signal Separator Solenoid SL1 REM signal IC1A IC1A IC1A IC1A IC1A IC1A IC1A IC1A IC3A IC3A IC3A IC3A IC4A IC4A IC4A IC4A IC4A IC4A IC4A IC4A IC4A IC4A IC4A IC4A IC4A IC4A Master Board Port P45 P57 P61 P60 P64 P65 P66 P67 APA1 APA0 !1 !O APA7 APA6 APA5 APC0 APC1 APC2 BPA7 BPA6 BPA5 BPA4 BPA3 BPA2 BPA1 BPA0

T-44

Code C032A C032B C032C C032D C032E C032F C0330 C0331 C0332 C0333 C0334 C0335 C0336 C0337 C0338 C0339 C033A C033B C033C C0350 C0351 C0352 C0353 C0357

Description Main Hopper Toner Replenishing Motor M8 Suction Fan Motor M4 33/ Ventilation Fan Motor M3 Ventilation Fan Motor M3 2nd Drawer Paper Lift-Up Motor M14 DOWN 2nd Drawer Paper Lift-Up Motor M14 UP 1st Drawer Paper Lift-Up Motor M13 DOWN 1st Drawer Paper Lift-Up Motor M13 UP Separator bias switching Sub Hopper Toner Replenishing Motor M9 2nd Drawer Paper Take-Up Motor M12 ENABLE 1st Drawer Paper Take-Up Motor M11 ENABLE Manual Feed Paper Take-Up Solenoid SL4 UP Manual Feed Paper Take-Up Solenoid SL4 DOWN Manual Feed Paper Take-Up Clutch CL3 Warming-up completion signal During copy cycle SSR2 REM signal (MH only) Exposure Lamp Regulator PWB-J PWM signal Grid PWM signal Paper Feed Cabinet S/P-0 Paper Feed Cabinet S/P-1 Duplex Unit S/P-2 Large g Capacity p y Cassette S/P-3 /

Master Board Port IC4A IC4A IC4A IC5A IC5A IC5A IC5A IC5A IC5A IC5A IC5A IC5A IC5A IC5A IC5A IC5A IC5A IC4A IC5A BPC3 BPC2 BPC1 APA7 APA6 APA5 APA4 APA3 APA2 APA1 APA0 BPA2 BPA3 BPA1 BPA7 BPA6 BPA5 TOUT TOUT

IC3 SO0 IC3 SO1 IC3 SO2 IC3 SO3 IC3 S13

T-45

1156SBT040104A

C04## Exposure Lamp Malfunctions

* Code C0400 Description Exposure Lamp LA1s failure to turn ON Detection Timing The output from AE Sensor Board PWB-H does not become 4.0V or more for the period between when LA1 turns ON and the Scanner starts a scan motion and when the Image Leading Edge signal (BASE) turns ON. With LA1 OFF, the output from PWB-H remains 3.9V or less for a continuous 3-sec. period at any timing while the Scanner is at the home position or the Original Cover is lowered.

C0410

Exposure Lamp LA1 turning ON at abnormal timing

1156SBT040105A

C05## Fusing Malfunctions

* Code C0500 Description Warming-up failure (Fusing Heater Lamp failure) Detection Timing The surface temperature of the Upper Fusing Roller does not reach a given level even after the lapse of a given period of time during warming-up as detailed below: D If the temperature is 165_C or less when the Power Switch is turned ON: EP4051 From room temperature to 65_C 65_C~140_C 140_C~170_C *170_C~200_C *170_C~190_C 105S 210S 220S 145S 145S EP3051 60S 110S 120S 100S 100S

D If the temperature is more than 165_C when the Power Switch is turned ON: EP4051 EP3051 *~200_C 200S 120S *~190_C 200S 120S *A 200_C temperature control is provided for the first 1 hour after the Power Switch has been turned ON and 190_C temperature control is provided thereafter. C0510 Abnormally low fusing temperature (Fusing Heater Lamp failure) The surface temperature of the Upper Fusing Roller remains 135"C or less for a continuous 5-sec. period or more after the copier has completed warming up. The surface temperature of the Upper Fusing Roller remains 230"C or more for a continuous 5-sec. period or more after the copier has completed warming up.

C0520

Abnormally high fusing temperature (Fusing Heater Lamp turning ON at abnormal timing)

T-46

1156SBT040106A

C06## Optical Malfunctions

* Code C0600 Description Scanner Motor M2 malfunction Detection Timing D When the Scanner is at a position other than home, Scanner Reference Position Sensor PC81 does not go from HIGH to LOW even after the lapse of 20 sec. after the Power Switch has been turned ON. D When the Scanner is at the home position, PC81 does not go from LOW to HIGH even after the lapse of 5 sec. after the Scanner has started a scan motion. D PC81 does not go from HIGH to LOW even after the lapse of 20 sec. after the Scanner has started a scan motion. The output from Lens Reference Position Sensor PC90 does not go from HIGH to LOW, or vice versa, even after the lapse of 15 sec. after M6 has started turning. D The output from Mirror Reference Position Sensor PC86 does not go from HIGH to LOW even after the lapse of 10 sec. after M7 has started turning. D The output from PC86 does not go from LOW to HIGH even after the lapse of 3 sec. after M7 has started turning. D When the Scanner is at a position other than home, the SHOME signal does not go HIGH even after the lapse of 7 sec. after the SCAN signal has gone LOW. D The SHOME signal is HIGH even after the lapse of 5 sec. after the BASE signal has gone from LOW to HIGH. The SHOME signal remains LOW even after the lapse of 7 sec. after it has gone LOW. The BASE signal does not go LOW even after the lapse of 5 sec. after the SHOME signal has gone HIGH. The BASE signal remains LOW even after the lapse of 5 sec. after the SHOME signal has gone HIGH. The TRON signal remains HIGH even after the lapse of 5 sec. after the BASE signal has gone LOW. The TRON signal remains LOW even after the lapse of 5 sec. after it has gone LOW. The SCEND signal remains HIGH even after the lapse of 5 sec. after the TRON signal has gone LOW. The SCEND signal remains LOW even after the lapse of 5 sec. after it has gone LOW.

C0610

Lens Motor M6 malfunction

C0620

Mirror Motor M7 malfunction

C06F0

SHOME signal failure (Signal does not go LOW)

C06F1 C06F2

SHOME signal failure (Signal does not go HIGH) BASE signal failure (Signal does not go LOW) BASE signal failure (Signal does not go HIGH) TRON signal failure (Signal does not go LOW) TRON signal failure (Signal does not go HIGH) SCEND signal failure (Signal does not go LOW) SCEND signal failure (Signal does not go HIGH)

C06F3

C06F4

C06F5 C06F6

C06F7

T-47

1156SBT040107A

C09## Paper Take-Up Malfunctions

* Code C0900 C0901 (Inch Area) C0902 (Inch Area) C0903 (Inch Area) C0904 C0906 (Inch Area) C0950 C0951 (Inch Area) C0952 (Inch Area) C0953 (Inch Area) C0954 C0956 (Inch Area) Description 3rd Drawer upward motion failure 3rd Drawer downward motion failure 3rd Drawer downward motion failure 3rd Drawer upward motion failure 3rd Drawer Lift-Up Motor M24s failure to turn 3rd Drawer ejection failure 4th Drawer upward motion failure 4th Drawer downward motion failure 4th Drawer downward motion failure 4th Drawer upward motion failure 4th Drawer Lift-Up Motor M25s failure to turn 4th Drawer ejection failure See PF-205 PF 205 Service Manual. Manual Detection Timing

T-48

Code

Description 2nd Drawer upward motion failure

Detection Timing D 2nd Drawer Lift-Up Sensor PC66 is not blocked (L) even after the lapse of 5 sec. after 2nd Drawer Paper Lift-Up Motor M14 has been energized. D PC66 is not blocked (L) even if 2nd Drawer LiftUp Motor Pulse Sensor PC68 detects 75 pulses after M14 has been energized. D When PC66 is blocked (L), it is not unblocked (H) even after the lapse of 5 sec. after M14 has been energized. D PC66 is not unblocked (H) even if PC68 detects 10 pulses after M14 has been energized. D When PC66 is unblocked (H), 2nd Drawer Lower Limit Position Sensor PC70 is not blocked (L) even after the lapse of 5 sec. after M14 has been energized. D PC70 is not unblocked (H) even after the lapse of 1.5 sec. after it has been blocked (L). D PC70 is not blocked (L) even if PC68 detects 75 pulses after M14 has been energized. D PC70 is not blocked (L) even after the lapse of 2 sec. after M14 has been energized. D When PC70 is blocked (L), it is not unblocked (H) even after the lapse of 5 sec. after M14 has been energized. D PC70 is not unblocked (H) even after the lapse of 2 sec. after it has been blocked (L). D PC68 detects no pulses even after the lapse of 500 msec. after M14 has been energized. D PC68 detects no pulses for the period of 200 msec. while M14 is being energized. D The 2nd Drawer is not ejected even after the lapse of 2 sec. after PC70 has been blocked (L). D 1st Drawer Lift-Up Sensor PC65 is not blocked (L) even after the lapse of 5 sec. after 1st Drawer Paper Lift-Up Motor M13 has been energized. D PC65 is not blocked (L) even if 1st Drawer LiftUp Motor Pulse Sensor PC67 detects 75 pulses after M13 has been energized. D When PC65 is blocked (L), it is not unblocked (H) even after the lapse of 5 sec. after M13 has been energized. D PC65 is not unblocked (H) even if PC67 detects 10 pulses after M13 has been energized. D When PC65 is unblocked (H), 1st Drawer Lower Limit Position Sensor PC69 is not blocked (L) even after the lapse of 5 sec. after M13 has been energized. D PC69 is not unblocked (H) even after the lapse of 1.5 sec. after it has been blocked (L). D PC69 is not blocked (L) even if PC67 detects 75 pulses after M13 has been energized. D PC69 is not blocked (L) even after the lapse of 2 sec. after M13 has been energized. D When PC69 is blocked (L), it is not unblocked (H) even after the lapse of 5 sec. after M13 has been energized. D PC69 is not unblocked (H) even after the lapse of 2 sec. after it has been blocked (L).

C0910

C0911

2nd Drawer downward motion failure

2nd Drawer downward motion failure C0912

2nd Drawer upward motion failure C0913

C0914 * C0916

2nd Drawer Paper Lift!Up Motor M14s failure to turn 2nd Drawer ejection failure 1st Drawer upward motion failure

C0920

1st Drawer downward motion failure C0921

1st Drawer downward motion failure

C0922

1st Drawer upward motion failure C0923

T-49

Code C0924

Description 1st Drawer Paper Lift!Up Motor M13s failure to turn 1st Drawer ejection failure

Detection Timing D PC67 detects no pulses even after the lapse of 500 msec. after M13 has been energized. D PC67 detects no pulses for the period of 200 msec. while M13 is being energized. D The 1st Drawer is not ejected even after the lapse of 2 sec. after PC69 has been blocked (L).

* C0926

T-50

Code C0990 C0991 C0992 C0993 C0994 C0996 C0998

Description Main Tray upward motion failure Main Tray downward motion failure Main Tray downward motion failure Main Tray upward motion failure Elevator Motor M26s failure to turn Main Tray ejection failure Shifter transfer failure Shifter return failure Shifter return failure Shifter transfer failure Shift Motor M27s failure to turn Shift Gate position detecting failure Shift Gate position detecting failure Elevator ascent fault Elevator descent fault

Detection Timing

See PF-105 Service Manual.

C0999 C099A C099b C099C C099E C099F C09C0 C09C2

See C-301 Service Manual.

T-51

1156SBT040108A

C0E## Erase Lamp Malfunctions

* Code C0E00 C0E01 Description Main Erase Lamp LA2s failure to turn ON Main Erase Lamp LA2 turning ON at abnormal timing Image Erase Lamp LA3s failure to turn ON Detection Timing The LA2 Failure Detection signal remains HIGH for a continuous 1-sec. period while LA2 is ON. The LA2 Failure Detection signal remains LOW for a continuous 1-sec. period while LA2 is OFF. The LA3 gate array is faulty as found through a self-diagnostic sequence carried out immediately after Main Drive Motor M1 has been deenergized.

C0E20

1156SBT040109A

C0F## Sensor Malfunctions

* Code Description Original Size Detecting Board UN2 malfunction * C0F02 Detection Timing D Undefined data is input to the master CPU. D Under normal conditions: A fixed-cycle pulse signal (Busy) remains HIGH or LOW for 3 sec. or more. D When the Power Switch is ON: A fixed-cycle pulse signal (Busy) remains HIGH or LOW for 5 sec. or more. The output from PWB-H remains approx. 0.18V or less for a continuous 2-sec. period, with the Exposure Lamp OFF, the Scanner at the home position, and the Original Cover lowered. In the initial F5 or FF mode: D The output from PWB-G is 1V or more when the load resistance is made maximum by the 4-bit analog switch. D The output from PWB-G is less than 1V when the load resistance is made minimum by the 4-bit analog switch. D The output from PWB-G does not fall within the 0.9V-1.1V range when the intensity of PWB-G LED is varied. In the initial F5 or FF mode: 1) Vg of 580V is output. 2) A solid black pattern is produced and the PWB-G output is sampled. 3) If the average is less than 4.3V, Vg is increased. In the initial F5 or FF mode: 1) The Exposure Lamp is turned ON with 58V. 2) A halftone pattern is produced and the PWB-G output is sampled. 3) If the average does not fall within the target range, the exposure level is varied. 4) The average does not fall within the target range even after steps 1) to 3) have been repeated 15 times.

C0F10

AE Sensor Board PWB-H malfunction

AIDC Sensor Board PWB-G variation correction failure * C0F20

AIDC Sensor Board PWB-G grid voltage (Vg) correction failure * C0F22

AIDC Sensor Board PWB-G exposure correction failure

C0F23

T-52

* *

Code C0F30

Description ATDC Sensor UN3 adjustment failure ATDC Sensor UN3 failure

Detection Timing The UN3 output does not fall within the target range in the F8 mode. D The ATDC Ref. Value of Level History drastically deviates from the value set in the FF mode. D The UN3 output remains 0.5V or less or 4.2V or more for a consecutive 3-sec. period 2 sec. after Main Drive Motor M1 has been energized. See the PF-105 Service Manual.

C0F31

C0F79

D 3rd Drawer Paper Empty Sensor PC20 failure D Main Tray Paper Empty Board PWB-E failure D Shift Tray Paper Empty Sensor PC1 failure D Paper Empty Sensor EMPSEN failure

See the C-301 Service Manual.

T-53

Code C0FE1 C0FE2 C0FE3 C0FE4 C0FE5 C0FE6 C0FE7 C0FE8 C0FE9 C0FEA C0FEB C0FEC C0FED C0FEE C0FEF

Description Original Size Detecting Sensor ! failure Original Size Detecting Sensor " failure Original Size Detecting Sensors ! and " failure Original Size Detecting Sensor # failure Original Size Detecting Sensors ! and # failure Original Size Detecting Sensors ", and # failure Original Size Detecting Sensors !,", and # failure Original Size Detecting Sensor $ failure Original Size Detecting Sensors ! and $ failure Original Size Detecting Sensors " and $ failure Original Size Detecting Sensors !,", and $ failure Original Size Detecting Sensors # and $ failure Original Size Detecting Sensors !,#, and $ failure Original Size Detecting Sensors ",#, and $ failure Original Size Detecting Sensors !,",#, and $ failure D t ti Ti i A A !

Sensor Layout <Detection Timing> After having read the output data from PC115 to PC119 UN2 determines that there is a failure PC119, failure.

<Sensor S Layout> L t Metric Areas D !: PC116, ": PC117, #: PC118 (option), $: PC115, %: PC119 (option) D A to E: Sensor locations

Origin ginal Size e Detectin ing Board rd *

" B C D

# E

A B $ %

Inch Areas D !: PC116 (option), ": PC117, #: PC118 (option), $: PC115, %: PC119 (option)

! " B A $ C D

# E

B %

T-54

Code C0FF0 C0FF1 C0FF2 C0FF3 C0FF4 C0FF5 Original S O Size Det etecting B Board * C0FF6 C0FF7 C0FF8 C0FF9 C0FFA C0FFB C0FFC C0FFD C0FFE

Description Original Size Detecting Sensor % failure Original Size Detecting Sensors !and % failure Original Size Detecting Sensors " and % failure Original Size Detecting Sensors !,", and % failure Original Size Detecting Sensors # and % failure Original Size Detecting Sensors !,#, and % failure Original Size Detecting Sensors ",#, and % failure Original Size Detecting Sensors !,",#, and % failure Original Size Detecting Sensors $ and % failure Original Size Detecting Sensors !,$, and % failure Original Size Detecting Sensors ",$, and % failure Original Size Detecting Sensors !,",$, and % failure Original Size Detecting Sensors #,$, and % failure Original Size Detecting Sensors !,#,$, and % failure Original Size Detecting Sensors ",#,$, and % failure Original Size Detecting Sensors !,",#,$, and % failure (Metric Areas) B % A B % A $ A !

Sensor Layout Metric Areas D !: PC116, ": PC117, #: PC118 (option), ( ti ) PC115, %: PC119 (option) $: PC115 D A to E: Sensor locations

" B C D

# E

Inch Areas D !: PC116 (option), ": PC117, ( p ) $: PC115, %: PC119 (option) ( p ) #: PC118 (option),

! " B A $ C D

# E

C0FFF

T-55

1156SBT040110A

C0b## Staple Sorter/Sorter Malfunctions

* Code C0b00 C0b01 C0b10 C0b11 C0b12 C0b13 C0b30 C0b31 C0b50 C0b51 C0b52 C0b53 C0b60 * C0b61 C0b62 C0b63 C0b64 C0b65 C0b70 C0b71 C0b72
1156SBT040111A

Description Transport p drive malfunction Paper p Clamp p Unit motion failure

Detection Timing See the ST-210/S-207 / Service Manual. See the ST-210/S-207, / , ST-101/S-104 / Service Manual. See the ST-210/S-207 / Service Manual.

Paper p Aligning g g Mechanism drive failure Stapling p g failure

See the ST-210/S-207, / , ST-101/S-104 / Service Manual.

Bin motion failure

See the ST-210/S-207, / , ST-101/S-104 / Service Manual.

Hole punching p g failure

See the ST-210/S-207 / Service Manual.

C0d## Duplex Unit Malfunctions

* Code C0d00 C0d20 C0d50 C0d51 Description Front/Rear Edge Guide Plates home position detection failure Gate Unit home position detection failure Duplex Unit Drive Motor M31s failure to turn Duplex Unit Drive Motor M31 turning at abnormal timing Detection Timing See the AD-5 Service Manual.

T-56

1156SBT0402A

4-2. Troubleshooting Procedures

1156SBT040201A

1) C0000: Main Drive Motor M1s Failure to Turn C0001: Main Drive Motor M1 Turning at Abnormal Timing
Relevant Electrical Parts D Main Drive Motor M1 D Master Board PWB-A

1156C05TAA

T-57

!C0000
Step 1 Check Item Does M1 turn? Set the data of PWB-A (IC4A) BPA2 to 0. Perform the Controller Board Check. Is malfunction code C0327 displayed? Result YES YES NO D Change M1. Change PWB-A. D Check the drive coupling. Action Change PWB-A.

!C0001
Step 1 2 Check Item Does M1 turn when the malfunction is reset? Is malfunction code C0001 displayed again? Result YES YES Action Change PWB-A. Change PWB-A.

T-58

1156SBT040202A

2) C0040: Suction Fan Motor M4s Failure to Turn

Relevant Electrical Parts D Suction Fan Motor M4 D Master Board PWB-A

1156C06TAA

T-59

!C0040
Step 1 Check Item Does M4 turn? Set the data of PWB-A (IC4A) BPC2 to 0. Perform the Controller Board Check. Is malfunction code C032B dis displayed? Result YES YES NO Change PWB-A. D Change M4. Action Change PWB-A.

!C0011
Step 1 2 Check Item Does M4 turn when the malfunction is reset? Is malfunction code C0011 displayed again? Result YES YES Action Change PWB-A. Change PWB-A.

T-60

1156SBT040203A

3) C0046: Fusing Section Cooling Fan Motor M15s Failure to Turn C0047: Fusing Section Cooling Fan Motor M15 Turning at Abnormal Timing
Relevant Electrical Parts D Fusing Section Cooling Fan Motor M15 D Master Board PWB-A

1156C07TAA

T-61

!C0046
Step 1 Check Item Does M15 turn? Set the data of PWB-A (IC4A) APC2 to 0. Perform the Controller Board Check. Is malfunction code C0321 dis displayed? Result YES YES NO Change PWB-A. D Change M15. Action Change PWB-A.

!C0047
Step 1 2 Check Item Does M15 turn when the malfunction is reset? Is malfunction code C0047 displayed again? Result YES YES Action Change PWB-A or M15 Change PWB-A or M15

T-62

1156SBT040204A

4) C004A: Original Glass Cooling Fan Motor M5s Failure to Turn C004b: Original Glass Cooling Fan Motor M5 Turning at Abnormal Timing C004C: Ventilation Fan Motor M3s Failure to Turn C004d: Ventilation Fan Motor M3 Turning at Abnormal Timing
Relevant Electrical Parts D Original Glass Cooling Fan Motor M5 D Ventilation Fan Motor M3 D Master Board PWB-A

1156C08TAA

T-63

!C004A
Step 1 Check Item Does M5 turn? Set the data of PWB-A PWB A (IC4A) BPC0 to 0. Result YES NO Action Change PWB-A. Change M5.

!C004b
Step 1 2 Check Item Does M5 turn when the malfunction is reset? Is malfunction code C004b displayed again? Result YES YES Action Change PWB-A. Change PWB-A.

!C004C
Step 1 Check Item Does M3 turn? Set the data of PWB-A PWB A (IC4A) BPC1 to 0. Result YES NO Action Change PWB-A. Change M3.

!C004d
Step 1 2 Check Item Does M3 turn when the malfunction is reset? Is malfunction code C004d displayed again? Result YES YES Action Change PWB-A. Change PWB-A.

T-64

1156SBT040205A

5) C0070: Main Hopper Toner Replenishing Motor M8s Failure to Turn C0071: Main Hopper Toner Replenishing Motor M8 Turning at Abnormal Timing C0072: Sub Hopper Toner Replenishing Motor M9s Failure to Turn
Relevant Electrical Parts D Main Hopper Toner Replenishing Motor M8 D Sub Hopper Toner Replenishing Motor M9 D Toner Bottle Home Position Sensor PC35 D Master Board PWB-A

1156C09TAA

T-65

!C0070
Step 1 Check Item Turn the Toner Bottle a half turn by hand and close the Front Door. Does the Toner Bottle turn at this time? Does PC35 operate properly? Make an input port check on PWB-A (IC4A) BPC5. Perform the Controller Board Check. Is malfunction code C032A dis displayed? Result Go to step 3. NO Change PC35. NO YES NO Change PWB-A. Change M8. Action

!C0071
Step 1 2 Check Item Does M8 turn when the malfunction is reset? Is malfunction code C0071 displayed again? Result YES YES Action Change PWB-A. Change PWB-A.

!C0072
Step 1 Check Item Does M9 turn? Set the data of PWB-A (IC5A) APA2 to 0. Perform the Controller Board Check. Is malfunction code C0332 dis displayed? Result YES YES NO Change PWB-A. Change M9. Action Change PWB-A.

T-66

1156SBT040206A

6) C0200: Corona Malfunctions

Relevant Electrical Parts D High Voltage Unit HV1 D Master Board PWB-A

1156C10TAA

Step

Check Item Is C0200 displayed even when the PC Drum Charge Corona and Image Transfer/Paper Separator Coronas are removed? Is C0200 displayed when the PC Drum Charge Corona is installed? Is C0200 displayed when the Image Transfer/Paper Separator Coronas unit is installed? Is C0200 displayed p y even when the HV1 connector is unplugged?

Result Go to step 4. YES

Action

YES

Clean or change the PC Drum Charge Corona. Clean or change the Image Transfer/ Paper Separator Coronas. Change PWB-A. Change HV1.

YES YES NO

T-67

1156SBT040207A

7) C03##: Master Board/Harness Malfunctions

Relevant Electrical Parts D Master Board PWB-A D PF-205/105 Master Board PWB-A D Duplex Unit Master Board PWB-G

!C0300 to C033C
Step 1 Change Master Board PWB-A. Action

!C0350, C0351
Step 1 2 Change PWB-A or PF-205/105 PWB-A. Action Check the connections from PJ20A on PWB-A to PJ13A on PF!205/105 PWB-A.

!C0352
Step 1 2 Action Check the connections from PJ20A on PWB-A to PJ8G on Duplex Unit Master Board PWBG. Change PWB-A, PF-205/105 PWB-A, or Duplex Unit Master Board PWB-G.

!C0353, C0357
Step 1 2 Change PWB-A or C-301 PWB-A. Action Check the connections from PJ20A on PWB-A to CN1A on C-301 PWB-A.

T-68

1156SBT040208A

8) C0400: Exposure Lamp LA1s Failure to Turn ON C0410: Exposure Lamp LA1 Turning ON at Abnormal Timing
Relevant Electrical Parts D Exposure Lamp LA1 D Exposure Thermal Fuse TF1 D Exposure Lamp Regulator PWB-J D AE Sensor Board PWB-H D Master Board PWB-A

1156C11TAA

T-69

Step 1

Check Item Does the voltage across PWB-A PJ8A-13 and GND become DC0V (L) when the Start key is pressed? Perform the Controller Board Check. Is malfunction code C0312 or C033B displayed? Disconnect CN7. Is there continuity across CN7-1 and -2 on LA1 side? Is the voltage g across PJ3J-1 and !3 on PWB-J the source voltage? Is the voltage across PWB-A PJ3A-2 and GND 3.9V or less when LA1 is off, the Scanner is at the home position, and the Original Cover is lowered?

Result Go to step 2. YES

Action

Change PWB-A. YES Change LA1 or TF1. Change PWB-J. Check the power supply line. Change PWB-A. Change PWB-H.

3 4

NO YES NO YES NO

T-70

1156SBT040209A

9) C0500: Warming-up Failure C0510: Abnormally Low Fusing Temperature C0520: Abnormally High Fusing Temperature
Relevant Electrical Parts D Fusing Heater Lamp H1 D Fusing Thermoswitch TS1 D Fusing Thermistor TH1 D Fusing Thermistor TH2 D Fusing Heater Lamp SSR SSR1 D Master Board PWB-A

1156C12TAA

T-71

!C0500, C0510
Step 1 2 3 4 5 6 Check Item Does H1 light up when the Power Switch is turned ON? Is TH1 installed properly? Is TH1 dirty? Measure resistance of TH1. Is is infinite? Perform the Controller Board Check. Is malfunction code C0311 displayed? Check H1 for continuity. y Is there continuity? Result NO NO YES YES NO YES YES NO Go to step 5. Reinstall TH1. Clean or change TH1. Change TH1. Change PWB-A. Change PWB-A. Change SSR1. Change H1 or TS1. Action

!C0520
Step 1 2 3 4 5 6 Check Item Does H1 remain lit after the copier has warmed up? Perform the Controller Board Check. Is malfunction code C0311 displayed? Does H1 turn OFF? Is TH1 installed properly? Is TH1 dirty? Measure resistance of TH1. Is is 0 ! or close to 0? Result NO YES NO NO YES YES NO Go to step 4. Change PWB-A. Change SSR1. Reinstall TH1. Clean or change TH1. Change TH1 (TH2). Change PWB-A. Action

T-72

1156SBT040210A

10) C0600: Scanner Motor M2 Malfunction C06FX: Signal Failure

Relevant Electrical Parts D Scanner Motor M4 D Power Supply Unit PU1 D SCP Board PWB-F D Master Board PWB-A

1156C13TAA

T-73

!C0600
Step 1 2 Check Item Are all connectors on PWB-F plugged in securely? Is the voltage across PWB-F PJ1F-2 and GND DC5V? Perform the Controller Board Check. Is malfunction code C031F or C0320 displayed? Result NO NO YES NO Action Plug them in securely. Check the connection of the DC5V line and, if it is intact, change PU1. Change PWB-A. Change PWB-F or M2.

!C06FX
Step 1 Check Item Are PWB-A PJ8A and PWB-F PJ2F connected securely? Result YES NO Action Change PWB-A or PWB-F. Connect securely.

T-74

1156SBT040211A

11) 0610: Lens Motor M6 Malfunction 0620: Mirror Motor M7 Malfunction

Relevant Electrical Parts D Mirror Reference Position Sensor PC86 D Lens Reference Position Sensor PC90 D Lens Motor M6 D Mirror Motor M7 D SCP Board PWB-F D Master Board PWB-A

1156C14TAA

T-75

!C0610
Step 1 Check Item Are all connectors on PWB-F, M6, and PC90 plugged in securely? Does the voltage across PWB-F PJ6F-5 and GND change from DC5V to DC0V when PC90 is blocked? Is the Lens drive defective? Result NO Action Plug them in securely. Change PC90. NO YES NO Correct or change the defective part. Change PWB-F or M6.

!C0620
Step 1 Check Item Are all connectors on PWB-F, M7, and PC86 plugged in securely? Does the voltage across PWB-F PJ6F-2 and GND change from DC5V to DC0V when PC86 is blocked? Is the Mirror drive defective? Result NO Action Plug them in securely. Change PC86. NO YES NO Correct or change the defective part. Change PWB-F or M7.

T-76

1156SBT040212A

12) C0910: 2nd Drawer Upward Motion Failure C0914: 2nd Drawer Paper Lift-Up Motor M14s Failure to Turn C0920: 1st Drawer Upward Motion Failure C0924: 1st Drawer Paper Lift-Up Motor M13s Failure to Turn
Relevant Electrical Parts D 1st Drawer Lift-Up Sensor PC65 D 2nd Drawer Lift-Up Sensor PC66 D 1st Drawer Lift-Up Motor Pulse Sensor PC67 D 2nd Drawer Lift-Up Motor Pulse Sensor PC68 D 1st Drawer Paper Lift-Up Motor M13 D 2nd Drawer Paper Lift-Up Motor M14 D Master Board PWB-A D Power Supply Board PWB-C

1156C15TAA

T-77

!C0910
Step Check Item Does PC66 operate p properly? p p y Using the IC Port Data Check function, make an input port check on PWB-A (IC3A) APB2. Result YES NO Action Change PWB-A. Check the Paper Take-Up Roll for operation. If it is operational, change PC66.

!C0920
Step Check Item Does PC65 operate p properly? p p y Using the IC Port Data Check function, make an input port check on PWB-A (IC3A) APB1. Result YES NO Action Change PWB-A. Check the Paper Take-Up Roll for operation. If it is operational, change PC65.

!C0914
Step 1 Check Item Slide out the 2nd Drawer and slide it back into the copier. Does M14 turn at this time? Perform the Controller Board Check. Is malfunction code C032E dis displayed? Does the voltage across PWB-C PJ9C-4 and GND change from DC0V to DC24V when the 2nd Drawer is slid back into the copier? Does the voltage across PWB-A PJ23A 5 and GND vary between DC0V PJ23A-5 and DC5V while M14 is turning? Result Go to step 4. YES YES NO YES NO YES NO Change PWB-A. Replace PWB-A. Change M14. Change PWB-C. Change PWB-A. Change PC68. Action

!C0924
Step 1 Check Item Slide out the 1st Drawer and slide it back into the copier. Does M13 turn at this time? Perform the Controller Board Check. Is malfunction code C033O displayed? Does the voltage across PWB-C PJ9C-2 and GND change from DC0V to DC24V when the 1st Drawer is slid back into the copier? Does the voltage across PWB-A PJ23A 7 and GND vary between DC0V PJ23A-7 and DC5V while M13 is turning? Result Go to step 4. YES Change PWB-A. YES YES NO YES NO Change M13. Change PWB-C. Change PWB-A. Change PC67. Action

T-78

1156SBT040213A

13) C0900: 3rd Drawer Upward Motion Failure C0904: 3rd Drawer Paper Lift-Up Motor M24s Failure to Turn C0950: 4th Drawer Upward Motion Failure C0954: 4th Drawer Paper Lift-Up Motor M25s Failure to Turn
Relevant Electrical Parts D 3rd Drawer Paper Lift-Up Sensor PC19 D 4th Drawer Paper Lift-Up Sensor PC23 D 3rd Drawer Paper Lift-Up Motor Pulse Sensor PC27 D 4th Drawer Paper Lift-Up Motor Pulse Sensor PC28 D 3rd Drawer Paper Lift-Up Motor M24 D 4th Drawer Paper Lift-Up Motor M25 D PF-205 Master Board PWB-A

1156C25TAA

T-79

!C0950
Step Check Item Does PC19 operate p properly? p p y Using the IC Port Data Check function, make an input port check on PWB-A (200) (IC1A) PG3. Result YES NO Action Change PF-205 PWB-A. Check the Paper Take-Up Roll for operation. If it is operational, change PC19.

!C0900
Step Check Item Does PC23 operate p properly? p p y Using the IC Port Data Check function, make an input port check on PWB-A (200) (IC1A) PF3. Result YES NO Action Change PF!205 PWB-A. Check the Paper Take-Up Roll for operation. If it is operational, change PC23.

!C0904
Step 1 Check Item Slide out the 3rd Drawer and slide it back into the copier. Does M24 turn at this time? Does the voltage across PF-205 PWBA PJ9A-8B and GND change from DC0V to DC24V when the 3rd Drawer is slid back into the copier? Does the voltage across PF-205 PWBA PJ9A PJ9A-5B 5B and GND vary between DC0V and DC5V while M24 is turning? Result Go to step 3. NO YES NO YES NO Change M24. Change PF-205 PWB-A. Change PF-205 PWB-A. Change PC27. Action

!C0954
Step 1 Check Item Slide out the 4th Drawer and slide it back into the copier. Does M25 turn at this time? Does the voltage across PF-205 PWBA PJ9A-2A and GND change from DC0V to DC24V when the 4th Drawer is slid back into the copier? Does the voltage across PF-205 PWBA PJ9A PJ9A-4A 4A and GND vary between DC0V and DC5V while M25 is turning? Result Go to step 3. NO YES NO YES NO Change M25. Change PF-205 PWB-A. Change PF-205 PWB-A. Change PC28. Action

T-80

1156SBT040214A

14) C0911: 2nd Drawer Upward Motion Failure (Inch Areas) C0912: 2nd Drawer Downward Motion Failure C0913: 2nd Drawer Upward Motion Failure C0916: 2nd Drawer Ejection Failure
Relevant Electrical Parts D 2nd Drawer Lift-Up Sensor PC66 D 2nd Drawer Lower Limit Position Sensor PC70 D 2nd Drawer Flexible Printed Circuit Board PWB-M2 D Master Board PWB-A

1156C35TAA

T-81

!C0911
Step Check Item Does PC66 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (IC3A) APB2. Result YES NO Action Replace PWB-A. Replace PC66 or PWB-M2.

!C0912, C0913
Step Check Item Does PC70 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (IC3A) BPA3. Result YES NO Action Replace PWB-A. Replace PC70 or PWB-M2.

!C0916
Step 1 Check Item Remove the Right Door, lift up the Lock Lever with a flat-blade screwdriver to unlock and slide out the 2nd Drawer. Is the Lock Release Spring installed properly? Are the Lock Lever and Torsion Spring installed properly? Result ! Reinstall or change. Reinstall or change. Action

2 3

NO NO

T-82

1156SBT040215A

15) C0921: 1st Drawer Upward Motion Failure (Inch Areas) C0922: 1st Drawer Downward Motion Failure C0923: 1st Drawer Upward Motion Failure C0926: 1st Drawer Ejection Failure
Relevant Electrical Parts D 1st Drawer Lift-Up Sensor PC65 D 1st Drawer Lower Limit Position Sensor PC69 D 1st Drawer Flexible Printed Circuit Board PWB-M1 D Master Board PWB-A

1156C36TAA

T-83

!C0921
Step Check Item Does PC65 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (IC3A) APB1. Result YES NO Action Replace PWB-A. Replace PC65 or PWB-M1.

!C0922, C0923
Step Check Item Does PC69 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (IC3A) BPA2. Result YES NO Action Replace PWB-A. Replace PC69 or PWB-M1.

!C0926
Step 1 Check Item Remove the Right Door, lift up the Lock Lever with a flat-blade screwdriver to unlock and slide out the 1st Drawer. Is the Lock Release Spring installed properly? Are the Lock Lever and Torsion Spring installed properly? Result ! Reinstall or change. Reinstall or change. Action

2 3

NO NO

T-84

1156SBT040216A

16) C0901: 3rd Drawer Upward Motion Failure (Inch Areas) C0902: 3rd Drawer Downward Motion Failure C0903: 3rd Drawer Upward Motion Failure C0906: 3rd Drawer Ejection Failure
Relevant Electrical Parts D 3rd Drawer Lift-Up Sensor PC19 D 3rd Drawer Lower Limit Position Sensor PC69 D 3rd Drawer Flexible Printed Circuit Board PWB-M1 D PF-205 Master Board PWB-A

1156C37TAA

T-85

!C0901
Step Check Item Does PC19 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (MC) (IC1A) PG3. Result YES NO Action Replace PWB-A (PF-205). Replace PC19 or PWB-M1.

!C0902, C0903
Step Check Item Does PC69 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (MC) (IC2A) PD1. Result YES NO Action Replace PWB-A (PF-205). Replace PC69 or PWB-M1.

!C0906
Step 1 Check Item Remove the Right Door, lift up the Lock Lever with a flat-blade screwdriver to unlock and slide out the 3rd Drawer. Is the Lock Release Spring installed properly? Are the Lock Lever and Torsion Spring installed properly? Result ! Reinstall or change. Reinstall or change. Action

2 3

NO NO

T-86

1156SBT040217A

17) C0951: 4th Drawer Upward Motion Failure (Inch Areas) C0952: 4th Drawer Downward Motion Failure C0953: 4th Drawer Upward Motion Failure C0956: 4th Drawer Ejection Failure
Relevant Electrical Parts D 4th Drawer Lift-Up Sensor PC23 D 4th Drawer Lower Limit Position Sensor PC70 D 4th Drawer Flexible Printed Circuit Board PWB-M2 D PF-205 Master Board PWB-A

1156C38TAA

T-87

!C0951
Step Check Item Does PC23 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (MC) (IC1A) PF3. Result YES NO Action Replace PWB-A (PF-205). Replace PC23 or PWB-M2.

!C0952, C0953
Step Check Item Does PC70 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (MC) (IC2A) PC0. Result YES NO Action Replace PWB-A (PF-205). Replace PC70 or PWB-M2.

!C0956
Step 1 Check Item Remove the Right Door, lift up the Lock Lever with a flat-blade screwdriver to unlock and slide out the 4th Drawer. Is the Lock Release Spring installed properly? Are the Lock Lever and Torsion Spring installed properly? Result ! Reinstall or change. Reinstall or change. Action

2 3

NO NO

T-88

1156SBT040218A

18) C0990: Main Tray Upward Motion Failure C0991: Main Tray Downward Motion Failure C0992: Main Tray Downward Motion Failure C0993: Main Tray Upward Motion Failure C0994: Elevator Motor M26s Failure to Turn
Relevant Electrical Parts D D D D Main Tray Lower Position Sensor PC2 Elevator Motor Pulse Sensor PC5 3rd Drawer Paper Lift-Up Sensor PC19 Lower Limit Position Sensor PC35 D Cabinet Transport Board PWB-H D PF-105 Master Board D Main Tray Elevator Motor M26

1156C27TAA

T-89

!C0990, C0991
Step Check Item Does PC19 operate p properly? p p y Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC1A) PG3. Result YES NO Action Change PF-105 PWB-A. Check the Paper Take-Up Roll for operation and, if it is operational, change PC19.

!C0992, C0993
Step Check Item Does PC35 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC2A) PB3. Does PC2 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC2A) PC1. Result YES NO YES NO Action Change PF-105 PWB-A. Change PWB-H, flat cable, or PC35. Change PF-105 PWB-A. Change PC2, PWB-H, or flat cable.

!C0994
Step 1 Check Item Does M26 turn when the Paper Descent key is pressed? Does the voltage across PF-105 PWBA PJ4A-6B or PJ4A-7B and GND change from DC0V to DC24V when the Tray is slid in or the Paper Descent key is pressed? Does the voltage g across PF-105 PWBA PJ4A-5A and GND vary between DC0V and DC5V while M26 is turning? Result YES YES NO YES NO Go to step 3. Change M26, PWB-H, or flat cable. Change PF-105 PWB-A. Change PF-105 PWB-A. Check the pulse disk and gear. Change PC5. Action

T-90

1156SBT040219A

19) C0998: Shifter Transfer Failure C0999: Shifter Return Failure C099A: Shifter Return Failure C099b: Shifter Transfer Failure C099C: Shift Motor M27s Failure to Turn
Relevant Electrical Parts D Shifter Home Position Sensor PC3 D Shifter Return Position Sensor PC4 D Shift Motor Pulse Sensor PC6 D Paper Shift Motor M27 D Cabinet Transport Board PWB-H D PF-105 Master Board PWB-A

1156C28TAA

T-91

!C0998, C0999
Step Check Item Does PC4 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC2A) PD1. Result YES NO Action Change PF-105 PWB-A. Change PC4, PWB-H, or flat cable.

!C099A, C099b
Step Check Item Does PC3 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC2A) PC0. Result YES NO Action Change PF-105 PWB-A. Change PC3, PWB-H, or flat cable.

!C099C
Step 1 Check Item Does M27 turn when the 3rd Drawer is slid into the copier with a paper stack loaded in the Shift Tray? In step 1, does the voltage across PF 105 PWB PF-105 PWB-A A PJ4A PJ4A-5B 5B and GND change from DC0V to DC24V? Does the voltage g across PF-105 PWBA PJ4A-3A and GND vary between DC0V and DC5V while M27 is turning? Result Go to step 3. YES YES NO YES NO Change M27, PWB-H, or flat cable. Change PF-105 PWB-A. Change PF-105 PWB-A. Check the pulse disk and gear. Change PC6. Action

T-92

1156SBT040220A

20) C099E: Shift Gate Position Detecting Failure C099F: Shift Gate Position Detecting Failure C0996: 3rd Drawer Lock Release Failure C0F79: Paper Empty Sensor Failure
Relevant Electrical Parts D Shift Tray Paper Empty Sensor PC1 D 3rd Drawer Paper Empty Sensor PC20 D Main Tray Paper Empty Board PWB-E D 3rd Drawer Set Sensor PC7 D Shift Gate Position Detecting Sensor PC34 D 3rd Drawer Lock Solenoid SL41 D Cabinet Transport Board PWB-H D PF-105 Master Board PWB-A

1156C29TAA

T-93

!C099E, C099F
Step Check Item Does PC34 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC1A) PC1. Result YES NO Action Change PF-105 PWB-A. Change PC34, PWB-H, or flat cable.

!C0996
Step Check Item Does SL41 operate properly? Using the IC Port Data Check function, set the data of PWB-A (400) (IC2A) PA1 to 0. Does PC7 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC1A) PG2. Result YES NO YES NO Action Check the drawer lock mechanism. Change PF-105 PWB-A or SL41. Change PF-105 PWB-A. Change PC7, PWB-H, or flat cable.

!C0F79
Step Check Item Does PC20 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC1A) PC0. Does PWB-E operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC1A) PF3. Does PC1 operate properly? Using the IC Port Data Check function, make an input port check on PWB-A (400) (IC1A) PD1. Result YES NO YES NO YES NO Action Change PF-105 PWB-A. Change PC20, PWB-H, or flat cable. Change PF-105 PWB-A. Change PWB-E, PWB-H, or flat cable. Change PF-105 PWB-A. Change PC1, PWB-H, or flat cable.

T-94

1156SBT040221A

21) C0d00: Duplex Unit Front/Rear Edge Guide Plate Home Position Detection Failure C0d20: Duplex Unit Gate Unit Home Position Detection Failure C0d50: Duplex Unit Drive Motor M31s Failure to Turn C0d51: Duplex Unit Drive Motor M31 Turning at Abnormal Timing
Relevant Electrical Parts D Duplex Gate Home Position Sensor PC8 D Front/Rear Edge Guide Plate Home Position Sensor PC9 D Duplex Unit Drive Motor M31 D Gate Motor M32 D Front/Rear Edge Guide Drive Motor M33 D AD-9 Master Board PWB-G

1149C24TAA

T-95

!C0d00
Step Check Item Does M33 turn when the Front/Rear Edge Guide Plates are moved to a position other than home and the Duplex Unit is slid in? Does PC9 operate properly? Using the IC Port Data Check function, make an input port check on PWB-G (Dup) (IC1G) PC3. Result YES NO YES NO Action Check for overload. Change M33 or PWB-G. Change PWB-G. Change PC9.

!C0d20
Step 1 Check Item Does M32 turn when the Gate Unit is moved to a position other than home and the Duplex Unit is slid in? Does PC8 operate properly? Using the IC Port Data Check function, make an input port check on PWB-G (Dup) (IC1G) PE0. Result YES NO YES NO Action Check for overload. Change M32 or PWB-G. Change PWB-G. Change PC8.

!C0d50
Step Check Item Does M31 turn? Using the IC Port Data Check function, set the data of PWB-A (Dup) (IC1G) PB3 to 0. Result YES NO Action Check the drive coupling. Change M31 or PWB-G.

!C0d51
Step 1 2 Check Item Does M31 turn when the malfunction is reset? Is malfunction code C0011 displayed again? Result YES YES Change PWB-G Change PWB-G Action

T-96

1156SBT040222A

22) C0E00: Main Erase Lamp LA2s Failure to Turn ON C0E01: Main Erase Lamp LA2 Turning ON at Abnormal Timing
Relevant Electrical Parts D Main Erase Lamp LA2 D Master Board PWB-A

1156C22TAA

!C0E00
Step 1 Check Item Perform the Controller Board Check. Is malfunction code C0328 displayed? Does the voltage across PWB-A PJ12A-3 and GND change from DC0V to DC24V when the Start key is pressed? Result YES YES NO Change LA2. Change PWB-A. Action Change PWB-A.

!C0E01
Check the LA2 Failure Detection signal when LA2 is OFF. Using the IC Port Data Check function, function check that the data of PWB-A (IC4A) APC7 is H. YES NO Change PWB-A. Change LA2.

T-97

1156SBT040223A

23) C0E20: Image Erase Lamp LA3s Failure to Turn ON

Relevant Electrical Parts D Image Erase Lamp LA3 D Master Board PWB-A

1156C23TAA

Step 1

Check Item Perform the Controller Board Check. Is malfunction code C0314 to C0317 displayed? Is the voltage g across PWB-A PJ9A-1 and GND DC5V?

Result YES YES NO Change LA3.

Action Change PWB-A.

Check the 5V line.

T-98

1156SBT040224A

24) C0F02: Original Size Detecting Board UN2 Malfunction C0FE1 to C0FFF: Original Size Detecting Sensor Failure
Relevant Electrical Parts D Original Size Detecting Sensor CD1 PC115 D Original Size Detecting Sensor FD1 PC116 D Original Size Detecting Sensor FD2 PC117 D Original Size Detecting Sensor FD3 PC118 D Original Size Detecting Sensor CD2 PC119 D Orignal Size Detecting Board UN2 D Master Board PWB-A

1156C16TAA

T-99

!C0F02
Step 1 Check Item Are PJ62 on UN2 and PJ7A on PWB-A plugged in securely? Does the voltage across PJ7A-6 on PWB A and GND vary between DC0V PWB-A and DC5V? Result NO YES NO Action Plug them in securely. Change PWB-A. Change UN2.

!C0FE1 to C0FFF
Step 1 2 Check Item Are the jumper connectors plugged correctly into J1 and J2 on UN2? Is each Original Size Detecting Sensor installed in correct position? Is the malfunction code displayed again after the Original Size Detecting Sensor corresponding to the malfunction code has been changed? Result NO NO Action Change the jumper connector positions. Reinstall. Change UN2 or PWB-A. YES

T-100

1156SBT040225A

25) C0F10: AE Sensor Board PWB-H Malfunction

Relevant Electrical Parts D AE Sensor Board PWB-H D Master Board PWB-A

1156C17TAA

Step

Check Item Is the voltage across PWB-A PJ3A-3 and GND DC0.18V or less when the Scanner is at the home position position, the Exposure Lamp is OFF, and the Original Cover is lowered?

Result YES NO

Action Change PWB-H. Change PWB-A.

T-101

1156SBT040226A

26) C0F20: AIDC Sensor Board PWB-G Variation Correction Failure C0F22: AIDC Sensor Board PWB-G Grid Voltage (Vg) Correction Failure C0F23: AIDC Sensor Board PWB-G Exposure Correction Failure
Relevant Electrical Parts D AIDC Sensor Board PWB-G D Master Board PWB-A

1156C18TAA

Step 1 2 3 4

Check Item Is PWB-A PJ11A plugged in securely? Is CN35 plugged in securely? Is PWB-G installed in the correct position? Is the photoreceiver p or LED of PWB-G dirty?

Result NO NO NO YES NO

Action Plug it in securely. Plug it in securely. Reinstall. Clean. Change PWB-G or PWB-A.

T-102

1156SBT040227A

27) C0F30: ATDC Sensor UN3 Failure C0F31: ATDC Sensor UN3 Failure
Relevant Electrical Parts D ATDC Sensor UN3 D Master Board PWB-A

1156C19TAA

Step 1

Check Item Is the malfunction code C0F30 displayed? Is the value for ATDC Ref. Value of Level History equal to the value given on the Adjust Label? Is PWB-A PJ11A plugged in securely? Is CN35 plugged in securely? Is UN3 installed in the correct position?

Result YES Go to step 3.

Action

2 3 4 5

NO NO NO NO

Enter the value given on the Adjust Label. Plug it in securely. Plug it in securely. Reinstall.

T-103

1156SBT0403A

4-3. Power Malfunctions

1156SBT040301A

1) Main Relay Does Not Turn ON.

Relevant Electrical Parts D Power Switch S1 D Main Relay RY1 D Power Supply Unit PU1 D Master Board PWB-A D Power Supply Board PWB-C D Noise Filter Board PWB-D

1156C20TAA

T-104

Step 1 2

Check Item Is the source voltage applied to the circuit across PJ1-1 and -2 on PU1? Is the voltage across PJ2-2 or -3 on PU1 and GND DC24V? Is the voltage across PJ6C-1 on PWBC and GND DC24V when S1 is turned ON? Is the voltage across PJ21-2 on PU1 and GND DC5V? Is the wiring between PWB-A, PWB-C, and RY1 intact?

Result NO NO

Action Change PWB-D. Check the fuse on PU1 and, if it is intact, change PU1. Check the wiring between PWB-C and S1 and, if it is intact, change PWB-C or S1. Check the wiring between PWB-C and S1 and, if it is intact, change PWB-C or S1. Change PWB-A, PWB-C, and RY1, in that order. Correct the wiring or change the harness.

NO

NO

YES NO

T-105

1156SBT040302A

2) Main Relay Turns ON But the Control Panel Gives No Display.

Relevant Electrical Parts D Power Supply Unit PU1 D Control Panel UN1 D MSC Board PWB-B D Power Supply Board PWB-C

1156C21TAA

Step 1

Check Item Is the voltage across PJ22-2 on PU1 and GND DC5V? Is the voltage across PJ21-2 on PU1 and GND DC5V? Is the voltage across PJ3C-1 on PWBC and GND DC24V? Is the connection between PWB-B and UN1 normal?

Result YES NO

Action Check the wiring between PU1 and UN1. Change PU1. Check the wiring between PU1 and PWB-B. Change PU1. Check the wiring between PWB-C and UN1. Change PWB-C. Change PWB-B or UN1. Correct the wiring or change the harness.

YES NO

YES NO YES NO

T-106

1156SBT0404A

4-4. Miscellaneous
D The message Stabilizing Image Controller not run. appears on the Touch Panel. Condition T/C is less than 4% when an F5 operation is run (initial adjustment). Detection Timing D Memory clear D PC Drum of Port/Option counter is cleared. D AIDC Sensor Board PWB-G develops a malfunction.

<Procedure> Step 1 Check Item Is ATDC Current Level of Level History y available from Tech. Rep. p mode l less than h 4%? ? Result YES NO Action Run the auxiliary toner replenishing cycle and then an F5 operation. Run an F5 operation again.

T-107

1149SAT0500A

IMAGE FAILURE

1149SBT0501A

5-1. Image Failure Troubleshooting

Image failures have many possible causes. For troubleshooting, it is necessary to determine whether a failure is attributable to a basic cause or any other cause. In this chapter, troubleshooting is divided into initial checks and troubleshooting procedures classified by image failures. If any image failure has occurred, first make the initial checks, then proceed to the corresponding image failure troubleshooting procedure.
1149SBT0502A

5-2. Initial Checks 1) Place of installation

D Is the source voltage normal? Does the voltage vary greatly? D Is the copier installed in a hot, humid place or in a place where temperatures vary sharply? D Is the copier installed in a dusty place? D Is the copier subjected to direct sunlight? D Is the copier level?

2) Copy paper
D Is the recommended paper used? !Load recommended paper and make copies to see if the problem persists. D Is the paper damp? !Load new paper and make copies to see if the problem persists.

3) Original
D Does the original used have a reddish background or is it written in light pencil? !Use the Test Chart to check the image. D Is the original transparent or are transparencies being used? !Cover with white paper and make a copy. D Are the Original Glass and ADF Transport Belt dirty or scratched? !If dirty, clean with alcohol. If scratched, replace.

4) Adjust data and Level History data

D Are the set values of Adjust and Level History (ATDC Level) in the Tech. Rep. mode equal to the value given on the Adjust Label inside the Front Door? !When installing the Developing Unit of another copier containing its own developer, input the ATDC Level value of that particular copier.

5) PM parts (supplies)
D Have the PM parts (supplies), such as the PC Drum, Cleaning Blade, AIDC Sensor and corona wires, reached the end of their cleaning/replacement cycles?

T-108

6) Adjustment items (registration, focus, AE level, etc.)

D Among the adjustment items given in DIS/REASSEMBLY, ADJUSTMENT, is there any adjustment that may remedy the image failure?

7) Controller Board Check

D Is a malfunction code displayed when Controller Board Check in the Tech. Rep. mode is run?

T-109

1149SBT0503A

5-3. Troubleshooting Procedures Classified by Image Failure

<Image Failure Samples> 1) Blank copy 2) Black copy 3) Low image density

4) Foggy background

5) Black streaks or bands

6) Black spots

7) Blank streaks or bands

8) Void areas

9) Smear on back

1149T012AA

T-110

1149SBT050301A

1) Blank Copy
Cause Charging failure Step 1 2 Check Item Is the PC Drum Charge Corona installed correctly? Are the Comb Electrode wire and grid mesh normal? Is the wiring between High Voltage Unit HV1 and the PC Drum Charge Corona normal? Is the PC Unit in position? Are the Ds Rolls in contact with the PC Drum? Is the Developing Unit connector plugged in? Is the drive transmission mechanism to the Developing Unit intact? Is the Image Transfer Corona wire normal? Is the wiring between High Voltage Unit HV1 and corocoro na wire normal? Is the paper guide shorted to the frame? Result NO NO YES NO NO NO NO Action Install correctly. Check and change if necessary. Change HV1. Correct the wiring. Reinstall the Unit. Reinstall the Developing Unit. Plug it in. Check and change any defective part. Check and change if necessary. Change HV1. Correct wiring. Connect the paper guide through the resistor to the frame.

3 Developing p g Unit out of position 4 5 6

7 Image transfer failure

NO

NO YES NO YES

9 Paper guide shorting 10

1149SBT050302A

2) Black copy
Cause PC Drum grounding failure Developing bias failure Step 1 2 Check Item Is the PC Drum properly grounded? Is the developing bias contact normal? Is the developing bias harness intact? Has condensation formed on the mirrors, lenses, or PC Drum? Are the mirrors installed properly? Does the Exposure Lamp light up? Result NO NO YES NO Light path failure 4 YES Action Clean or change the PC Drum Ground Plate. Clean or replace the developing bias contact. Change the High Voltage Unit for drum charging. Change the harness. Clean the mirrors and lenses, and run the Drum Dehum. operation. Reinstall the mirrors. Take the action for malfunction code C0400.

5 Exposure Lamps failure to turn ON 6

NO NO

T-111

1149SBT050303A

3) Low Image Density

Cause PC Drum life Step 1 Check Item Does the PC Drum have enough service life? Do the fan motors turn properly? (Ozone deterioration, temperature rise) Is the PC Drum grounded properly? Are the Comb Electrode and grid mesh normal? Is the wiring between High Voltage Unit HV1 and the PC Drum Charge Corona normal? Are the mirrors and lenses dirty or covered with condensation? Is the Image Transfer Corona dirty? Is the copy paper damp? 8 YES Result NO Action Change the PC Drum. Troubleshoot the fan motors. Clean or change the PC Drum Ground Plate. Check and change if necessary. Change HV1. Correct the wiring. Clean the mirrors and lenses. Clean the Image Transfer Corona or change the wire. Change the copy paper and instruct the user in how to store paper and to keep the copier plugged in during the night. Make Db adjustment. Reinstall the Developing Unit. Clean or Change the developing bias contact.

2 PC Drum grounding failure Drum charge failure

NO

3 4

NO NO YES NO YES

5 Optical failure 6 Image transfer failure

YES

Developing p g failure

9 10 11

Is Db adjusted properly? Are the Ds Rolls in contact with the PC Drum? Is the developing bias contact normal?

NO NO NO

T-112

1149SBT050304A

4) Foggy background
Cause Cleaning failure 1 Optical failure PC Drum failure 3 Step Check Item Is the Cleaning Blade dirty with foreign matter, paper dust, etc. or is it scratched? Are the mirrors and lenses dirty? Is the PC Drum dirty with foreign matter, etc.? Is the PC Drum properly grounded? Is the Sleeve Roller abnormally dirty? Result YES Action Change the Cleaning Blade. Clean the mirrors and lenses. Clean or replace the PC Drum. Change the Cleaning Blade if necessary. Clean or change the PC Drum Ground Plate. Clean the Sleeve Roller. Check the Developer Scattering Prevention Seal to see if it is deformed or dirty. Clean or change the developing bias contact. Replace the Main Erase Lamp. Clean the Main Erase Lamp. Clean or reinstall the AIDC Sensor and execute F5. Using care not to scratch, wipe the pattern with a dry soft cloth and run F5.

YES

YES

4 Developing failure 5

NO

YES

6 Main Erase Lamp failure 7 8 AIDC Sensor failure 9

Is the developing bias contact normal? Does the Main Erase Lamp light up properly? Is the Main Erase Lamp dirty? Is the AIDC Sensor clean or installed properly? Is the AIDC halftone pattern dirty?

NO NO YES NO

10

YES

T-113

1149SBT050305A

5) Black Streaks or Bands

Cause Uneven charging 1 Step Check Item Are the Comb Electrode and grid mesh dirty? Result Action Clean or replace the PC Drum Charge Corona. Check the toner suction mechanism for operation. Change the Cleaning Blade.

YES

Cleaning failure 2

Is the Cleaning Blade dirty with foreign matter, paper dust, etc., or is it scratched? Does the Cleaning Blade make a correct lateral motion? Is the PC Drum surface dirty or scratched? Are the PC Drum Paper Separator Fingers dirty, deformed or faulty in operation? Is the Upper Fusing Roller dirty or scratched? Are the Upper Paper Separator Fingers dirty or deformed? Are the mirrors and lenses dirty with foreign matter?

YES

3 PC Drum failure 4 PC Drum Paper Separator Fingers

NO

Check the Cleaning Blade for operation. Change the PC Drum. If necessary, change the Cleaning Blade. Clean or replace the PC Drum Paper Separator Fingers. Clean or replace the Upper Fusing Roller. Clean or replace the Upper Paper Separator Fingers. Clean the mirrors and lenses.

YES

YES

Fusing failure

YES

7 Optical failure

YES

YES

1149SBT050306A

6) Black Spots
Cause PC Drum failure 1 Fusing failure 2 Developing failure Step Check Item Is the PC Drum surface scratched or dirty with foreign matter? Is the Upper Fusing Roller dirty or scratched? Is the amount of toner on the Sleeve Roller proper? Is the toner-to-carrier ratio relatively high? Is the Db value normal? Is the Developer Scattering Prevention Seal deformed or dirty? Are the PC Drum Paper Separator Fingers dirty or deformed? Result YES Action Clean or change the PC Drum. Change the Cleaning Blade if necessary. Check the Fusing Thermistors. Clean or change the Upper Fusing Roller. Go to step 5. Change the toner-to-carrier ratio. Make Db adjustment. Clean or change the Developer Scattering Prevention Seal. Clean or change the PC Drum Paper Separator Fingers.

YES

3 4 5 6

YES YES NO YES

Dirty PC Drum Paper Separator Fingers

YES

T-114

1149SBT050307A

7) Blank Streaks or Bands

Cause Plugged Db 1 Drum charge failure Step Check Item Is Db plugged with foreign matter, caked toner, etc.? Are the Comb Electrode and grid mesh dirty? Is the Drum Charge Corona Wire Cleaner at the home position? Is the Image Transfer Corona wire dirty? Is the Corona Wire Cleaner at the home position? Are the PC Drum Paper Separator Fingers dirty or deformed? Does the Image Erase Lamp light up at abnormal timing? Is the Upper Fusing Roller dirty or scratched? Are the Upper Paper Separator Fingers dirty or scratched? Result YES Action Remove foreign matter. If the problem persists, change the developer. Clean or change the PC Drum Charge Corona. Check the corona wire cleaning mechanism. Clean or change the Image Transfer Corona. Check the corona wire cleaning mechanism. Clean or replace the PC Drum Paper Separator Fingers. Check the Image Erase Lamp. Clean or change the Upper Fusing Roller. Clean or change the Upper Paper Separator Fingers.

YES

3 Image transfer failure

NO

4 5

YES NO

Defective PC Drum Paper Separator Fingers Image Erase Lamp lit at abnormal timing Fusing failure

YES

YES

YES

YES

T-115

1149SBT050308A

8) Void Areas
Cause Image transfer failure Step 1 2 Damp copy paper 3 Check Item Is the Image Transfer Corona installed properly? Is the Image Transfer Corona wire dirty? Is the image improved by loading new paper? YES Result NO YES Reinstall. Clean or change the Image Transfer Corona wire. Change the copy paper and instruct the user in how to store paper and to keep the copier plugged in during the night. Check the Db value and amount of developer, and check the Bucket Roller for operation. Run Drum Dehum. and instruct the user to take further action. Connect the paper guide through the resistor to theframe. Replace the Lower Fusing Roller. Action

Small amount of toner supplied

Is toner uniformly attracted onto the Sleeve Roller?

NO

PC Drum condensation Paper guide shorting

Is the image improved by running Drum Dehum.? Is the paper guide shorted to the frame? Is the Lower Fusing Roller scratched or deformed?

YES

6 Fusing failure

YES

YES

1149SBT050309A

9) Smear on Back
Cause Dirty Developing Unit Dirty Image Transfer Corona Step 1 Check Item Is the bottom part of the Developing Unit dirty? Is the Image Transfer Corona dirty? Is the Pre-Image Transfer Guide Plate dirty? Are the Suction Belts dirty? 4 Dirty Fusing Unit Is the Fusing Unit Entrance Guide Plate dirty? Are the Upper and Lower Fusing Rollers dirty? YES Result YES Action Clean, and check the Developer Scattering Prevention Seal. Clean the corona, and check the Developing Unit. Clean the guide plate, and check the Developing Unit. Clean the Suction Belts, and check the Developing Unit. Clean the guide plate, and check the Developing Unit. Clean or change the Upper and Lower Fusing Rollers, and check the Fusing Roller cleaning mechanism.

2 3

YES YES

Dirty Suction Unit

YES

YES

T-116

1156SBT000EA

Copyright 1997 MINOLTA Co., Ltd. Printed in Japan

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

MINOLTA CO., LTD.

1156-7998-11 97046000 Printed in Japan