JULY

1216, 2014

www.n4aconference.org
The

AGING NETWORK

CONFERENCE

for the

NATIONAL ASSOCIATION OF AREA AGENCIES ON AGING 39TH ANNUAL CONFERENCE & TRADESHOW

REGISTRATION, PROGRAM & HOTEL GUIDE

Invitation to Attend
Come Join Your Colleagues in Dallas!
I invite and encourage you to join us at this years n4a Annual Answers on Aging Conference, July 1216, 2014 in Dallas, Texas. This is a conference that delivers and one that you cannot aord to miss! Designed by and for Area Agencies on Aging, Title VI tribal aging programs and local community professionals in aging and disability services, the n4a Conference delivers answers on aging in stimulating general sessions with national experts; workshops that highlight cutting edge issues and best practices programs; and one-on-one conversations in the hallways, Tradeshow and networking functions that enable you to connect and share information with your colleagues. Whereas last years successful Annual Conference focused on strategies to change and enhance the way AAAs and Title VI agencies do business, this years Conference will build on that theme by highlighting ways to build your agencys business acumen, by addressing the development of performance and outcome measures for home and community-based services, and by enhancing your lines of business in order to position your agency for the future. The n4a Conference Committee, together with our incredible Texas Host Committee, have put together a jam-packed Conference program designed to provide you with: yy Up-to-date information on the latest policy decisions and discussions in Washington, DC yy Cutting-edge and best practice information and ideas from AAAs and Title VI programs from across the nation including the winners of n4as Aging Innovations and Achievement Awards yy Successful business strategies and practices for non-prot and government-based agencies yy Sustainability models, including private pay and cost-sharing structures yy Leadership strategies to help you tackle culture change in your agency and community yy Information on new products and services available to you and your agency from conference supporters and vendors yy Opportunities to share thoughts and ideas with your colleagues who are dealing with the same challenges and opportunities that you are yy A Network of support and supporters who are all pushing for your success! I know that in this day and age, the travel budget for your agency is tight but the n4a Conference is one you truly cannot aord to miss. The ideas, strategies and answers on aging and disability services that you will discover will save your agency a hundred-fold the cost of your traveland the benets to your clients will be even greater. Please share this brochure with your colleagues and dont forget to register for the Conference right away to take advantage of the special early bird pricing. I look forward to seeing you in Dallas this July!

Hosted by

Nick Beamer President, n4a Board of Directors

2 39th Annual n4a Conference & Tradeshow | Dallas, Texas

Tentative Agenda at a Glance

SATURDAY, JULY 12 8:00 a.mNoon 1:00 p.m.5:00 p.m. SUNDAY, JULY 13 7:00 a.m.6:00 p.m. 8:30 a.m.Noon 8:30 a.m.12:30 p.m. 8:45 a.m.Noon 11:30 a.m.1:00 p.m. 1:00 p.m.2:15 p.m. 1:00 p.m.5:00 p.m. 2:30 p.m.3:45 p.m. 4:00 p.m.5:30 p.m. 5:30 p.m.7:00 p.m. MONDAY, JULY 14 6:00 a.m.7:00 a.m. 7:00 a.m.8:00 a.m. 7:00 a.m.5:00 p.m. 8:00 a.m.10:00 a.m. 10:00 a.m.10:30 a.m. 10:30 a.m.11:45 p.m. 11:45 a.m.1:00 p.m. 1:00 p.m.2:15 p.m. 2:15 p.m.3:05 p.m. 3:05 p.m.4:25 p.m. 4:40 p.m.5:40 p.m. TUESDAY, JULY 15 7:00 a.m.5:00 p.m. 7:00 a.m.8:00 a.m. 8:00 a.m.10:00 a.m 10:15 a.m.11:30 a.m. 11:30 a.m.1:00 p.m. 1:00 p.m.2:15 p.m. 2:30 p.m.3:45 p.m. 4:00 p.m.5:30 p.m. 6:00 p.m.9:00 p.m. WEDNESDAY, JULY 16 7:00 a.m.9:30 a.m. 7:00 a.m.11:00 a.m. 8:00 a.m.10:00 a.m. 10:30 a.m.Noon AIRS Testing (separate registration required) Conference Registration Closing General Session and n4a Business Meeting/Aging Network Update n4a New Board of Directors Meeting Conference Registration Continental Breakfast General Session Concurrent Workshops Lunch on Own Concurrent Workshops Concurrent Workshops The United States of Aging Town Hall Event Optional Sixth Floor Museum Event (advance ticket purchase required) 11th Annual Early Bird Walk Networking Breakfast in Tradeshow Conference Registration General Session Networking Break in Tradeshow Concurrent Workshops Networking Lunch in Tradeshow Concurrent Workshops Networking Break in Tradeshow Concurrent Workshops Concurrent Workshops Conference Registration I&R/A Summit Part IFederal, State and Local Perspectives on I&R/ANational Updates and Hot Topics Boot Camp for New Directors Community-Based Integrated Care Networks: Taking the Next StepsPart II Aging Innovations & Achievement Awards Luncheon (By Invitation Only) Concurrent Workshops I&R/A Summit Part IICIRS-A Exam Prep & I&R/A Basic Training Concurrent Workshops Opening General Session Welcome Reception in Tradeshow n4a Board of Directors Meeting Community-Based Integrated Care Networks: Taking the Next StepsPart I

Register online at www.n4aconference.org 3

Pre-Conference Intensives: Join us for a series of

pre-conference workshops. Pre-registration is required.

Saturday, July 12
1:00 p.m.5:00 p.m. Community-Based Integrated Care Networks: Taking Next Steps Part I This two-part intensive begins on Saturday and concludes on Sunday. A $30 materials fee will apply for all attendees. ACL-CMS Update Session: Duals Financial Alignment, MLTSS and more. Health and long-term services and supports systems are changing fast, as are the roles of community-based organizations in those systems. Knowing Your Market. The rst step to contracting with integrated care entities is analyzing and getting to know your market. Building a Performance-Based Culture. What Gets Measured Gets Improved: How does a CBO do it?

Sunday, July 13, continued

8:30 a.m.12:30 p.m. Boot Camp for New Directors and Sta Pre-registration is required. Are you a newcomer to the Aging Network? This is the session for you! n4as Boot Camp will provide you with crucial information about the Aging Network, including the evolution of the Older Americans Act, Medicaid waivers and other critical programs and resources that will help ground you in your agencys operations. This is the perfect chance to draw on the insight and perspectives from federal ocials, state unit sta and veteran AAA and Title VI directors sta on the history, current trends and future directions for the Aging Network. 8:45 a.m.Noon Community-Based Integrated Care Networks: Taking Next StepsPart II With the goal to support growth in your organizations capacity to address emerging needs and opportunities, this set of concurrent workshops focuses on building skills and knowledge across aging services and business disciplines. Structuring Your Network. Youve got willing and interested partners, but how formal does your network need to be in order to contract with a health care partner? Demonstrating Your Value. How do you demonstrate value and credibility to the new breed of data-driven MCOs and other health partnerships? 1:00 p.m.5:00 p.m. I&R/A Summit Part II CIRS-A Exam Prep & I&R/A Basic Training The Alliance of Information and Referral Systems (AIRS) Certication training is for professionals planning to take the Certication for Information and Referral Specialists in Aging (CIRS-A) examination. This training provides a concentrated review of the key competencies needed for AIRS certication as an aging I&R/A specialist as well as a general overview to sta who are new to the eld of I&R/A. An opportunity to take the CIRS-A examination is Wednesday, July 16 at 9:00 a.m. For more information and to register, visit www.airs.org.

Sunday, July 13
8:30 a.m.Noon I&R/A Summit Part IFederal, State and Local Perspectives on I&R/A: National Updates and Hot Topics Join n4a and the Eldercare Locator, along with NASUAD/ Aging and Disability Information and Referral/Assistance (I&R/A) Support Center and the Dallas Area Agency on Aging for this I&R/A Intensive that includes important information for I&R/A professionals of various experience levels. This is the only opportunity during the n4a Conference for I&R/A professionals to gather and focus exclusively on industry trends, initiative, challenges and solutions. Participants will have opportunities to network with peers from around the country, participate in group discussions, learn about innovative strategies for service delivery, and consider new approaches to aging and disability I&R/A development.
photo credit: Dallas CVB

4 39th Annual n4a Conference & Tradeshow | Dallas, Texas

Workshops: n4a is proud to oer more than ninety workshops on

a broad array of important aging issues that impact how you work to help others. Below is just a sampling of the workshops that will be oered at the Conference. For full workshop descriptions, visit www.n4aconference.org.
Accessing the Opportunities from the Affordable Care Act Adventures in Care Transitions: A Look at Program Development and Lessons Learned Redefining and Repositioning the Role of AAAs for Relevance in the Future AAAs Serving as Navigators: 3 Case Studies Advancing Our Advocacy Advocating for Your Spot at the Health Care Table Kupuna Caucus: Creating Unified Statewide Advocacy for the Aging Network Live from DC: A Federal Aging Policy Update Assisting Caregivers 24/7 Working Caregivers: What They Need to Keep Going Helping Financial Caregivers Protect Moms Money and Family Assets Stress-Busting Program: An Evidence-Based Program for Caregivers of Those with Dementia Building Livable Communities for All Ages How Does a Livable Community Embrace Aging: Changing Communities Perception of Aging Lessons in Leveraging Local $ for Livability SMILES: Senior MilesVolunteer Transit Connecting the Aging Community to the Medical Community Community Connection-Linking AAAs with the Medical and Business Community Great IDEA! Maximizing Agency Opportunities through Relationship Building with Medical Partners Innovating Through Integrated Evidence-Based Programs Inter-Agency Care Teams for High Risk Patients: A Framework for Testing New Payment Models Winning Strategies for the Post-ACA World: Contracting Networks and Other Ways to Become Important to Healthcare Cutting Edge Older Americans Act Programs A Win-Win Strategy in Managed Care Delivery: Connecting to Ombudsman Services Meet with Your ACL Regional Administrators SCSEP Enhancement and Innovation: A Case Management Approach to Serving Los Angeles County Title V Seniors SHIFT! Your Senior Center for Success Engaging Volunteers in the Aging Network Decreasing Liability Exposure: Ensuring the Safety of Your Volunteers, Clients and Programs Si, Por Favor and Gracias: Survival Skills in a Culturally Diverse World Enhancing Business Practices My Support ConnectionAn Innovative Private Pay Solution Building Sustainable Programs and Infrastructure: Marylands Living Well Chronic Disease Self-Management Education Program Creating a No Wrong Door System: Transforming How Individuals Enter LTSS Planning for and Early Results from the HCBS Evaluation

Expanding Options for Community Living Clearing, Clutter, Changing Lives Advancing Recovery-Driven Advocacy Mobility 101 Training Policy Change Beyond the Beltway: Three State Perspectives on Streamlining Benefits Access for Seniors VHA Opportunities for Aging and Disability Networks: National Roll-out of VD-HCBS/Respite Highlighting Title VI Programs and Services Expanding Support for Tribal Grandparents Raising Grandchildren The Road to Tribal Elder Health and Longevity Investing In Your Professional Development Introduction to the n4a Leadership Institute Leading the Way in Community-Based Long-Term Services and Supports Advancing Health and LTSS: Trends from the 2013 AAA Survey Best Practices in Growing VD-HCBS : The Ohio Partnership Between the AAA of District 7 and the Chillicothe VAMC Helping Older Adults Stay Connected: How to Operate a Transportation Call Center Making the Business Case: Using ACL/AoA Data to Improve Performance The Changing Aging Network: An Open Dialogue on Where We Are Headed Promoting Healthy Aging Measurements are Critical: Indicators Help Denton, TX Learn How to Age Well Older Adults and Oral Health: Tools for Mobilizing Partnerships for Healthy Mouths Successful Community Models for Sustaining Evidence-Based Healthy Aging Programs The Science Behind the Evidence: Cutting-Edge Nutrition Findings from USDAs Human Nutrition Research Center on Aging Utilizing Technology to Improve Services/Operations Quality Training Leads to Quality Outcomes Social Media Roundtable for AAAs and Title VI Programs: What Works? What Doesnt? Where Are We Headed? Technology: Learn How the San Francisco Department of Aging is Tapping it as Their Tool! Working with Diverse Aging Populations Assembling a Retirement Strategy: Women Building Financial Knowledge and Taking Action in a Changing Retirement Landscape The State of Research in Elder Abuse Working Successfully with Diverse Older Adult Populations

Register online at www.n4aconference.org 5

SPECIAL SESSION

The United States of Aging Town Hall Event

American Perspectives on Aging Preparedness
Tuesday, July 15

Right now, more than 77 million baby boomers are turning 65 at a rate of 10,000 per day.1 The rapid growth of Americas senior population is prompting significant changes in health care, technology, social services and other areas vital to seniors well being. Please join a panel of aging professionals to review the third-annual results of The United States of Aging Survey from n4a, the National Council on Aging and UnitedHealthcare. The conversation, streamed live online, will explore the latest research on individual and community aging preparedness including exciting new issues, populations, and local market perspectives added in 2014. Register now to participate in this unique Town Hall event.
NCOA Approved Logo Artwork File
Approved 1.20.2012

Pew Research Center. Baby Boomers Retire, December 2010

NCOA logo PMS Version This artwork for print only

Regular Version PMS 287C PMS 7408C

Reversed Versions White PMS 7408C

PMS 287C

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Conference Highlights: More workshops not to be

Monday, July 14
10:30 a.m.11:45 a.m. Prepare for Open Enrollment: New Medicare Education Tools Come learn what Medicare counselors identied as information gaps in educating others about Medicare, and see what new solutions and tools have been developed to improve the Medicare education process. Discover easyto-use intuitive tools to drive Medicare education and help prepare you for Medicare open enrollment. 1:00 p.m.2:15 p.m. Carenect: Your Care Coordination n4as preferred provider programthat is targeted to privatepay initiatives. This members-only program can help you serve your clients, and better manage private pay and care transitions, all while creating a new revenue stream.

missed! No additional feels apply, but pre-registration is required as space is limited. Tuesday, July 15
1:00 p.m.3:45 p.m. Mobile Workshop: Mobility 101 The Mobility 101 training is a workshop for agency professionals, seniors, people with disabilities and their caregivers to learn about the available transportation options in Dallas County and how they work with local older adults. The workshop includes a group outing by DART bus and rail. 10:15 a.m.11:30 a.m. Which Evidence-Based Programs Should Your Agency Oer? Speed Date Some Leading Experts on Evidence-Based Programs to Learn More!

General Sessions
Leading the Way in Home and Community-Based Aging and Long-Term Services and Supports Enhancing and Developing Your Lines of Business
Area Agencies on Aging and Title VI aging programs are leaders in the provision of home and community-based aging and long-term services and supports. Over the past forty years, the Aging Network has successfully developed lines of business that make a dierence in the lives of older adults, people with disabilities and their caregivers. In order to build the business case for expanding the scope of Aging Network services to new purchasersmanaged care organizations, hospitals, accountable care organizations, health homes and private pay individualsit is critical that AAAs and Title VI programs hone and enhance their lines of business for the future. The General Sessions at this years Annual Conference will focus on Enhancing and Developing Your Lines of Business to position the Aging Network to build on its strengths in the competitive new world of aging and disability services. Sunday, July 13 Youve Got What it Takes: Positioning AAAs and Title VI Programs in the Competitive New Playing Field of Aging and Long-Term Services and Supports Monday, July 14 The New Outlook for Home and Community-Based Services: A View from ACL Tuesday, July 15 Yes, You Are a Player in Health Care!: The Aging Networks Expanding Role in Evidence-Based Health Promotion Wednesday, July 16 Planning, Supporting and Advocating for Those We Serve: Elder Rights and Livable Communities

Discover Dallas
The Sixth Floor Museum: Exploring the Legacy of JFK
Tuesday, July 15, 6:00 p.m.9:00 p.m.
Coming o nationwide commemorations of the 50th anniversary, join your n4a colleagues at The Sixth Floor Museum to examine the life, death and legacy of President John F. Kennedy and his assassination through artifacts, photographs, documentary lms, areas where evidence was found, eyewitness accounts and interactive educational programming. Located within walking distance of the Hyatt Regency Dallas, this optional event includes exclusive access to the Museum, as well as light hors doeuvres to enjoy while connecting with other Conference attendees. Tickets are limited. Register early to secure your space.

photo credit: Dallas CVB

photo credit: Dallas CVB

Explore Dallas on your own!

Whether touring the worlds largest domed structure, Dallas Cowboys stadium, visiting the walkable Knox-Henderson shopping and dining mecca or asserting your curiosity at newly opened Perot Museum of Nature and Science, Dallas is a city with something for everyone. Consult with the Hyatts Concierge service for an activity tailored to your interests. Visit www. n4aconference.org to see more information on all that Dallas has to oer.

photo credit: Dallas CVB

8 39th Annual n4a Conference & Tradeshow | Dallas, Texas

Register Today
To register, please visit www.n4aconference.org.

Registration Types n4a Member Two or More* Non-Member Two or More* Title VI Native American Aging Program One-Day Registration

Early (Paid By 6/10/14) $475 $450 $550 $525 $230 $265

Standard (Paid After 6/10/14) $525 $500 $625 $600 $255 $290

*In order to register for the Two or More option you must register all attendees on the same order, so please plan ahead.

To view full details on registration, including what is included, cancellation policies and how to register, visit www.n4aconference.org.

Reserve Your Hotel Accommodations

All events and registration for the n4a 2014 Conference & Tradeshow will take place at the Hyatt Regency Dallas in downtown Dallas. Visit www.n4aconference.org to reserve your room at the group rate.

Hyatt Regency Dallas

300 Reunion Boulevard Dallas, Texas 75207 Phone: 214.651.1234 www.dallasregency.hyatt.com The group rate is available throughTuesday, June 10, 2014, or until the group block is full, whichever occurs rst. It is also oered for hotel stays three days prior and three days after the Conference (subject to availability).

n4a Group Rate

Room Type Single/Double Room Triple Room Quad Room Room Rate USD $159 USD $214 USD $239

*Rates do not include taxes (currently 15%)

Internet Access
All n4a Conference attendees will enjoy complimentary high-speed Internet access in their Hyatt Regency Dallas guest rooma $9.95 per day value!

Register online at www.n4aconference.org 9

The n4a Conference & Tradeshow

Connecting you with the best opportunities to: Learn about new strategies and cutting-edge programs and services that matter to Area
Agencies on Aging and Title VI tribal aging programs, including managed care, care transitions, evidence-based health programs, transportation, nutrition, ADRCs, volunteerism, livable communities, technology and caregiving.

Find out how the federal budget decisions will impact your programs and services; the
latest developments on Integrated Care strategies; whats next on the reauthorization of the Older Americans Act; and discussions about a future White House Conference on Aging.

Network with your colleagues from across the country to share best and promising practices
that will help you better serve older adults, people with disabilities, and caregivers in your community.

Engage with experts on critical issues like the AAA and Title VI role in Managed Care,
Care Transitions, Accountable Care Organizations and Health Homes.

Discover how your agency can hone its lines of business and incorporate new business
strategies that enable you to enhance and sustain services and supports, including business planning, pricing structures, billing systems and contract negotiation.

Explore the benets of new partnerships with health providers, including insurance
companies, hospitals, physician groups, community health centers and pharmacists, as well as partners in the disability, business, planning and transportation communities.

Celebrate the incredible and successful contributions of the Aging Network and n4a
THE resource for Answers on Aging.

Experience Texas hospitality and the wonderful city of Dallasthe city where BIG things happen!

10 39th Annual n4a Conference & Tradeshow | Dallas, Texas

Thank Our Sponsors

Premier Level

Benefactor Level

Platinum Level

Silver Level

Bronze Level

Copper Level

Program Sponsors

your

Interested in Becoming a Sponsor, Exhibitor or Advertiser?

Is your organization looking for ways to connect with the key decision makers in aging? Opportunities are available at the n4a 2014 Conference to sponsor headline events, conduct research and participate in the Tradeshow. For more information, please visit www.n4aconference.org, or contact our Conference Planners at n4a@ ConferenceSolutionsInc.com or 503.244.4294 extension 208.

Register online at www.n4aconference.org 11

n4a 2014 Conference & Tradeshow c/o Conference Solutions 520 SW Yamhill St. Suite 430 Portland, OR 97204 www.n4aconference.org

Join n4a in Dallas, Texas, for the 39th Annual n4a Conference & Tradeshow

JULY 1216, 2014

www.n4aconference.org