A STUDY ON STRESS MANAGEMENT

IN
National Thermal Power Corporation LTD
Ramagunam

A
PROJECT REPORT
SUBMITTED TO
!A!ATIYA UNI"ERSITY
In Partial Fulfillment of Requirement For The Award Of The
#Ma$ter o% &u$ine$$ Amini$tration#
B
K. REKHA REDDY
'()( *+C,l(-+.
U!DER T"E #UIDE!CE OF
Mr/ E/ MANO0AR
DEPARTMENT O1 &USINESS MANAGEMENT
UNI"ERSITY POST GRADUATE COLLEGE
!A!ATIYA UNI"ERSITY23ARANGAL
#ODA$ARI%"A!I& %ARIM!A#AR DIST '()(*)+
*)),')-
.
DECLARATION
I here/ de0lare that thi1 2ro3e0t 44STRESS MANAGEMENT4 done
in !TPC Rama5undam i1 ori5inal wor6 / him for the award of 2artial
fulfillment of the de5ree of MASTER O1 &USINESS
ADMINISTRATION in 0UMAN RESOURCE MANAGEMENT to
#UNI"ERSITY P/G/ COLLEGE55 #oda7ari6hani !A!ATIYA
UNI"ERSITY4 i1 re0ord of /onified wor6 0arried out / me8
I al1o de0lare that thi1 2ro3e0t i1 a re1ult of m own effort and that not
/een 1u/mitted to an other Uni7er1it 9 In1titution for the award of an
de5ree8
!/ RE!0A REDDY
()(*+C,*(-+
ACKNOWLEDGEMENT
I am 7er than6ful to mana5ement of the :!ational Thermal Power 1tation&
*
Rama5undam& for e;tendin5 their'0oo2eration in 0om2letion of 2ro3e0t
wor68
I am than6ful to Prof. Thirumala Rao Garu, Prin0i2al of Uni7er1it 2o1t
#raduate Colle5e& and m <e0turer Mr. E. Manohar Sir& who 0on1tant
5uidan0e had 5i7en 7er 7alua/le 1u55e1tion1 in 0om2letin5 m 2ro3e0t
1u00e11full8
It i1 m immen1e 2lea1ure to than6 Sri. P.Gopal Rao =De2ut #MRR>
!TPC& Rama5undam who 5a7e me an o22ortunit do m 2ro3e0t wor6 in an
e1teemed or5ani?ation RSTPSI!TPC Plant8
M 1in0ere than61 to Sri A.Monoharan, "R Mana5er =RR'ED> for ma6in5
it 0on7enient to underta6e 2ro3e0t wor6 at !TPC& Rama5undam8
I would li6e to e;2re11 m dee2 1en1e of 5ratitude Sri Rajesham Sir, Offi0er
="R>8 M 2ro3e0t 5uide who 5uide me 2re0i1el and without hi1 timel
in1tru0tion1 hi1 re2ort would not ha7e 1een li5ht8
I am al1o 5rateful to all the E;e0uti7e1 and 1taff of the !TPC&
Rama5undam& for ha7in5 me an o22ortunit in their or5ani?ation to 0arr on
m 2ro3e0t wor6 @ their 1u22ort in /rin5in5 out thi1 0a1e 1tud 1u00e11full8
!/ RE!0A REDDY
()(*+C,*(-+
UNI"ERSITY POST GRADUATE COLLEGE
!A!ATIYA UNI"ERSITY
GODA"ARI!0ANI2 PIN,6(6-(7
CERTI1ICATE
A
Thi1 i1 0ertifin5 that the 2ro3e0t wor6 entitled 88STRESS
MANAGEMENT4& /ein5 1u/mitted /8
!/RE!0A REDDY
()(*+C,*(-+
In 2artial fulfillment for the award of #MASTER O1 &USINESS
ADMINISTRATION# at UNI"ERSITY POST GRADUATE
COLLEGE2 #ODA$ARI%"A!I& %ARIM!A#AR i1 a /onafide wor6
0arried out under m 1u2er7i1ion8
PRO9ECT GUIDE
E/ MANO0AR
1a:ult; Mem<er
De2artment of Bu1ine11
Mana5ement
Uni7er1it Po1t'#raduate Colle5e&
#oda7ari6hani'()(*)+
CONTENTS
Chapter-1 : Introduction 6-28
Introdu0tion of Stre11
Or5ani?ational Stre11
Sour0e1 of Stre11
Con1equen0e1 of Stre11
Mana5ement of Stre11
Chapter-2 : Organization Proi!e 29-42
Chapter-" : Data Ana!#$i$ % Interpretation
43-60
B
Chapter-& : 'inding$ and (ugge$tion$
Conc!u$ion$ 61-63
Chapter-) : *ue$tionnaire +i,!iograph#
64-68

(

INTRODUCTION
Stre11 ha1 /een 0alled Cthe in7i1i/leD8 It i1 a di1ea1e that ma affe0t
ou& our or5ani?ation& and an of the 2eo2le in it& 1o ou 0annot afford to
i5nore it8
E"OLUATION O1 STRESS=
The #arden of Eden /e5an a1 a tranquil 1tre11 en7ironment8 "owe7er
when Adam wa1 5i7en the tantali?in5 0han0e to eat the for/idden fruit& he
wa1 tru1t into man6indE1 fir1t 1tre11ful 1ituation8 Adam wa1 offered a 0hoi0e
and& a1 we 6now& de0i1ion'ma6in5 i1 the /reedin5 5round for 0onfli0t&
fru1tration and di1tre118
DE1INITION=
Stress in individual is defined as any interference that disturbs a
persons healthy mental and physical well being. It occurs when the body is
required to perform beyond its normal range of capabilities.
,
Stress is the way that you react physically, mentally and emotionally to
various conditions, changes and demands in your life. High levels of stress can
affect your physical and mental well being and performance.
The results of stress are harmful to individuals, families, society and
organizations, which can suffer from organization stress. Ivancevich and
Matteson define stress as individual with the environment.
Behr and Newman define job stress as a condition arising from the
interaction of people and their jobs and characterized by changes within
people that force them to deviate from their normal functioning.
Stress is a dynamic condition, which an individual is confronted with
an opportunity, constraint or demand related to what he or she desires and for
which the outcome is perceived to be both uncertain and important. Stress is
associated with constraints and demands. The former prevent you from doing
what you desire, the latter refers to the loss of something desired.
Stress is highest for those individuals who perceive that they are uncertain as
to whether they will win or lose and lowest for those individuals who think
that winning or losing is certainty.
Canadian physician Hans Selye (1907-1982) in his book the stress of
life 1956 popularized the idea of stress. According to Selye, the General
Adaptation Syndrome consists of three phases.
Ce level begins to decline irreversibly. The organism collapses .
Alarm Rea:tion= The fir1t i1 the alarm 2ha1e18 "ere the indi7idual
mo/ili?e1 to meet the threat8 The alarm rea0tion ha1 two 2ha1e18 The fir1t
2ha1e1 in0lude1 in initial C1to06 1ho06 2ha1eD in whi0h defen1i7e me0hani1m
F
/e0ome a0ti7e8 Alarm rea0tion i1 0hara0teri?ed / autonomou1 e;0ita/ilitG
adrenaline di10har5e1G in0rea1e heart rate& ul0eration8 De2endin5 on the
nature @ inten1it of the threat and the 0ondition of the or5ani?ation the
2eriod of re1i1tan0e 7arie1 and the 1e7erit of 1m2tom1 ma differ from
Cmild in7i5orationD to Cdi1ea1e of ada2tationD8
Re$i$tan:e= The 1e0ond i1 the 2ha1e of re1i1tan0e8 The indi7idual
attem2t1 to re1i1t or 0o2e with the threat8 Ma;imum ada2tation o00ur1 durin5
thi1 1ta5e8 The /odil 1i5n1 0hara0teri1ti0 of the alarm rea0tion di1a22ear8 It
the 1tre11 2er1i1t& or the defen1i7e rea0tion 2ro7e1 ineffe0ti7e& it ma
o7erwhelm the /od re1our0e18 De2leted of ener5& the /od enter1 the
2ha1e of third8
E>hau$tion= Ada2tation ener5 i1 e;hau1ted8 Sin51 of the alarm
rea0tion rea22ear& and the re1i1tan0e le7el /e5in1 to define irre7er1i/l8 The
or5ani1m 0olla21e18
Pe1ton3ee ha1 attem2ted 9 identified three im2ortant 1e0tor1 of life in
whi0h Stre11 ori5inate18 The1e are
4 Jo/ and the or5ani?ation
4 The 1o0ial 1e0tor
4 Intra210hi0 1e0tor
Jo/ and or5ani?ation& refer1 to the totalit of the wor6 en7ironment
=ta16& atmo12here& 0ollea5ue1& 0om2en1ation& 2oli0ie1& et08>8 The 1o0ial
1e0tor refer1 to the other 1u0h fa0tor18 The Intra210hi0 1e0tor en0om2a11e1
tho1e thin51& whi0h are intimate& and 2er1ona& li6e tem2erament& 7alue1&
a/ilitie1 and health8 It i1 0ontended that 1tre11 0an ori5inate in an of the1e
1e0tor1 or in 0om/ination1 thereof8
-
In the fi5ure /elow it 0an /e 1een that the ma5nitude of 1tre11
emanatin5 from the 1tre11 to learner limit of the indi7idual to handle the1e
1tre118 Thi1 indi0ate1 a /alan0ed 1tate8

ORGANIZATION-INDIVIDUAL NORMAL INTERACTION
PATTERN
S.T.L STRESS TOLERANCE LEVEL
In the fi5ure we find that 3o/ and or5ani?ation load1 ha7e in0rea1ed
and ha7e made a dent in the 2er1onalit8 In thi1 1ta5e& we find minor 1urfa0e
0han5e1 ta6in5 2la0e& whi0h are quite mana5ea/le8

MINIOR SURFACE CHANGES
Ada2tation attem2t
a> E;tra effort
/> E;0e11i7e 0on0ern of ta16
0> Horrie1
d> An;iet
+
In the 1ta5e three and the fi5ure /elow& we find that 3o/ and
or5ani?ational load1 ha7e /e0ome unmana5ea/le and intera0t with
intra210hi0 load18 Thi1 i1 the 1ta5e at whi0h he ne5ati7e
0on1equen0e1 of the 1tre11 /e0ome a22arent8 Mo1t of the 1tre11 related
di1ea1e1 emer5e at thi1 2oint8 Hhen the 1ituation 2er1i1t1 we mo7e
into the ne;t 1ta5e in whi0h we 1tart o2eratin5 /eond the C1tre11
toleran0e limitD8

MAJOR SURFACE DISFIGURATION
Franti0 0o2in5
.8 E;tra ordinar effort
*8 Horr and an;iet a/out the 1elf
A8 On1et of 2h1iolo5i0al 1m2tom1
B8 A55re11i7e tenden0ie1
Se7eral t2e1 of /rea6down1 and 0ra061 are o/1er7a/le in thi1 1ta5e
i8e8& fourth 1ta5e8 If un0he06ed the 1ituation ma 0ulminate into the la1t and
mo1t inten1e 2ha1e wherein 0om2lete di1inte5ration of 2er1onalit ta6e1
2la0e8 At thi1 1ta5e& the indi7idual require1 2ro2er 210holo5i0al and
medi0al 0are8 The fi5ure /elow de2i0t1 the fourth and fifth 1ta5e8
STRESSORS OR LOADS
.)

BREAKDOWNS AND CRACKS: FAILURE IN COPING
A8 Hor6 related 1m2tom1
<a06 of 0on0entration
Affe0ted 0larit of thin6in5 @ de0i1ion I ma6in5
Frequent a/1enteei1m
Affe0ted team wor6
A55re11i7e /eha7ior
B8 Ph1iolo5i0al 1m2tom1
"eada0he 9 Mi5raine
In1omnia
<a06 of a22etite
Di5e1ti7e di1order1
Se;ual di1order1
Tem2eramental 0han5e18
Pe1ton3ee ha1 al1o de7elo2ed a model to e;2lain how we 0o2e with
1tre11 rea0tion18 It i1 0alled the BOU!CE model /e0au1e the /eha7ioral
de0om2o1ition ta6in5 2la0e due to 1tre11 ten1e to 5et refle0ted in
inter2er1onal rea0tion18 The rea0tion1 are re0ei7ed @ anal?ed / the
en7ironment& whi0h in turn& /oun0e /a06 1i5nal1 to the indi7idual1 to /rin5
a/out a 0han5e either at the or5a1mi0 le7el or at the re12on1e le7el8
THE BOUNCE MODEL
STRESSORS
..
BORNOUT STRESS SYNDROME (BOSS):-
Bo11 0an lead to at lea1t four t2e1 of 1tre11 related 0on1equen0e1 1u0h
a1& de2letion of ener5 re7er1e1& lowered re1i1tan0e to illne11& in0rea1ed
di11ati1fa0tion and 2e11imi1m and in0rea1ed a/1enteei1m and ineffi0ien0 at
wor68
$enin5le and 12radle ha7e identified fi7e di1tin0t 1ta5e1 of BOSS8
HONEYMOON STAGE:-
Thi1 1ta5e 0an /e de10ri/e a1 a00ountin5 for the eu2hori0 feelin5 of
en0ounter with the new 3o/ 1u0h a1 e;0itement& enthu1ia1m& 0hallen5e and
2ride8 D1fun0tional feature1 emer5e in two wa1 fir1tG the ener5 re7er1e1
are 5raduall de2leted in 0o2in5 with the demand1 of a 0hallen5in5
en7ironment8 Se0ond& ha/it1 and 1trate5ie1 for 0o2in5 with 1tre11 are formed
in thi1 1ta5e whi0h i1 often not u1eful in 0o2in5 with later 0hallen5e18
FUEL SHORTAGE STAGE:-
Thi1 1ta5e 0an /e identified a1 0om2o1ed of the 7alue feelin51 of lo11&
fati5ue and 0onfu1ion ari1in5 from the indi7idualE1 o7erdraw1 on re7er1e1 of
ada2tation ener58 Other 1m2tom1 are di11ati1fa0tion& ineffi0ien0& and
fati5ue and 1lee2 di1tur/an0e1 leadin5 to e10a2e a0ti7ate 1u0h a1 in0rea1ed
eatin5& drin6in5 @ 1mo6in58
CRISIS STAGE:-
.*
Hhen the1e feelin51 and 2h1iolo5i0al 1m2tom1 2er1i1t o7er 2eriod
of time& the indi7idual enter1 the 1ta5e of 0ri1i18 At thi1 1ta5e he de7elo21
Ce10a2e mentalitD and feel1 o22re11ed8 "ei5htened 2e11imi1m& 1elf'
dou/lin5 tenden0ie1& 2e2ti0 ul0er1& ten1ion heada0he1& 0hroni0 /a06a0he1&
/lood 2re11ure8
HITTING THE ALL STAGE:-
Thi1 1ta5e of BOSS i1 0hara0teri?ed / total e;hau1tion of oneE1
ada2tation ener5& whi0h ma mar6 the end of oneE1 2rofe11ional 0areer8
Hhile re0o7er from thi1 1ta5e elude ma /e re1our0eful to tide o7er the
0ri1e18
-YPE( O' (-RE((:-
It the 1tre11 for the da to da ada2ta/ilit of man to hi1
en7ironment and re1ult1 in the maintenan0e of internal 1tead
1tate =homeo1ta1i1> it i1 6now a1 neu1tre118 For e;am2le& one
2rodu0e1 neu1tre11 in order to /reath& wor68
Stre11 i1 throu5h of in ne5ati7e term18 It i1 thou5ht to /e 0au1ed
/ 1omethin5 /ad =for e;am2le the /o11 5i7e1 a formal
re2rimand for 2oor 2erforman0e>8 It the 1tre11 re12on1e i1
unfa7ora/le and 2otentiall di1ea1e 2rodu0in5& thi1 i1 6nown a1
di1tre118 Con1tant worr in a 1u10e2ti/le indi7idual 0an lead to
ul0er18
If the 1tre11 re12on1e i1 fa7ora/le and re1ult1 i1 fa7ora/le and re1ult1
in im2ro7ement in 2h1i0al and 9 or mental fun0tionin5& it i1 0alled e1tru1e18
Thi1 i1 the 2o1iti7e& 2lea1ant 1ide of 1tre11 0au1ed / 1tre11 0au1ed / 5ood
thin518 For e;am2le1 an em2loee i1 offered a 3o/ 2romotion at another I8
.A
DEFINING STRESS AT WORK
Chan5e in wor6in5 2ra0ti0e1& 1u0h a1 the introdu0tion of new
te0hnolo5 or the alternation of new te0hnolo5 or the alternati7e of tar5et1&
m 0au1e 1tre11& or 1tre11 ma /e /uilt into an or5ani?ation1E 1tru0ture8
Or5ani?ational 1tre11 0an /e mea1ured / a/1enteei1m and qualit or wor68
ORGANI!ATIONAL STRESS:-
Stre11 affe0t1 a1 well a1 the indi7idual within them8 An or5ani?ation
with a hi5h le7el of a/1enteei1m& ra2id 1taff turno7er& deterioratin5 indu1trial
and 0u1tomer relation1& a wor1enin5 1afet re0ord& or 2oor qualit 0ontrol i1
1ufferin5 from or5ani?ational 1tre118
FOLLOWING THE PAT OF STRESS THROUGH IN ORGANIZATION:-
The /elow 0hart 1how1 one e;am2le of the 1tru0ture of a de2artment
in an or5ani?ation& indi0atin5 t2i0al 0au1e1 of 1tre11 that ma effe0t 1tre11 at
0ertain le7el1 in the 1tru0ture& and 2arti0ular8

.B
Cau1e1 that are affe0tin5 indi7idual18 Stre11 i1 0onta5iou1G anone who i1 not
2erformin5 well due to in0rea1e1 the amount of 2re11ure on their 0ollea5ue1&
1u2erior1& and 1u/ordinate18
The 0au1e ma ran5e from un0lear or o7erla22in5 3o/ de10ri2tion1& to
la06 of 0ommuni0ation& to 2oor wor6in5 0ondition1& in0ludin5 C1i06 /uildin5
1ndromeD8
"OTENTIAL SOURCES OF STRESS:
There are three 0ate5orie1 of 2otential 1tre11or1J
En7ironmental fa0tor
Or5ani?ation fa0tor
Indi7idual fa0tor1
En.iron/enta! actor$:
Ju1t a1 en7ironmental un0ertaint influen0e1 the de1i5n of an
or5ani?ation8 Chan5e1 in /u1ine11 00le 0reate e0onomi0 un0ertaintie18
Po!itica! uncertaintie$:
.(
If the 2oliti0al 11tem in a 0ountr i1 im2lemented in an orderl
manner& there would not /e an t2e of 1tre118
-echno!ogica! uncertaintie$:
!ew inno7ation1 0an ma6e an em2loeeE1 16ill1 and e;2erien0e1
o/1olete in a 7er 1hort 2eriod of time8 Te0hnolo5i0al un0ertaint therefore
i1 a third t2e of en7ironmental fa0tor that 0an 0au1e 1tre118 Com2uter1&
ro/oti01& automation and other form1 of te0hnolo5i0al inno7ation1 are threat
to man 2eo2le and 0au1e them 1tre118
Organization actor$:
There are no 1tora5e1 of fa0tor1 within the or5ani?ation that 0an 0au1e
1tre11G 2re11ure1 to a7oid error or 0om2lete ta161 in a limited time 2eriod&
wor6 o7erload are few e;am2le18
Ta16 demand1 are fa0tor1 related to a 2er1onE1 3o/8 The in0lude the
de1i5n of the indi7idualE1 3o/ wor6in5 0ondition1& and the 2h1i0al wor6
laout8
Role demand1 relate to 2re11ure1 2la0ed on a 2er1on a1 a fun0tion of
the 2arti0ular role he or 1he 2la1 in the or5ani?ation8 Role o7erhead i1
e;2erien0ed when the em2loee1 i1 e;2e0ted to do more than time 2ermit18
Role am/i5uit i1 0reated when role e;2e0tation1 are not 0learl
under1tood and em2loee i1 not 1ure what he 9 1he i1 to do8
Inter2er1onal demand1 are 2re11ure1 0reated / other em2loee18 <a06
of 1o0ial 1u22ort from 0ollea5ue1 and 2oor8
Inter2er1onal relation1hi21 0an 0au1e 0on1idera/le 1tre11& e12e0iall
amon5 em2loed with a hi5h 1o0ial need8
Or5ani?ational 1tru0ture define1 the le7el of differentiation in the
or5ani?ation& the de5ree of rule1 and re5ulation1& and where de0i1ion1 are
made8 E;0e11i7e rule1 and la06 of 2arti0i2ation in de0i1ion that affe0t an
em2loee are e;am2le1 of 1tru0tural 7aria/le1 that mi5ht /e 2otential
1our0e1 of 1tre118
Potential $our:e$ Con$e?uen:e$
.,
Or5ani?ational leader1hi2 re2re1ent1 the mana5erial 1tle of the
or5ani?ation1 1enior e;e0uti7e8 Some e;e0uti7e offi0er1 0reate a 0ulture
0hara0teri?ed / ten1ion& fear& and an;iet8 The e1ta/li1h unreali1ti0
2re11ure1 to 2erform in the 1hort'run im2o1e e;0e11i7el ti5ht 0ontrol1 and
routinel fire em2loee1 who donEt mea1ure u28 Thi1 0reate1 a fear in their
heart1& whi0h lead to 1tre118
Or5ani?ation1 5o throu5h a 00le8 The are e1ta/li1hedG the 5row&
/e0ome mature& and e7entuall de0line8 An or5ani?ationE1 life 1ta5e ' i8e8
Hhere it i1 in four 1ta5e 00le'0reate1 different 2ro/lem1 and 2re11ure1 for
em2loee18 The e1ta/li1hment and de0line 1ta5e are 2arti0ularl 1tre11ful8
Indi.idua! actor$:
The t2i0al indi7idual onl wor61 a/out B) hr1 a wee68 The
e;2erien0e and 2ro/lem1 that 2eo2le en0ounter in tho1e other .*- non'wor6
hr1 ea0h wee6 0an 12ell o7er to the 3o/8
'a/i!# pro,!e/$:
!ational 1ur7e1 0on1i1tentl 1how that 2eo2le hold famil and
di10i2line& trou/le1 with 0hildren are e;am2le1 of relation1hi2 2ro/lem1 that
.F
0reate 1tre11 for em2loee and that arenEt at the front door when the arri7e
at wor68
Econo/ic pro,!e/$:
E0onomi0 2ro/lem1 0reated / indi7idual1 o7ere;tendin5 their
finan0ial re1our0e1 are another 1et of 2er1onal trou/le1 that 0an 0reate 1tre11
for em2loee1 and di1tra0t their attention from their wor68
.-
.+
CAUSES OF STRESS
So0iet the wor6in5 world and dail life ha7e 0han5ed almo1t /eond
re0o5nition in the 2a1t () ear18 The1e 0han5e1 ha7e 0ontri/uted to a ma3or
in0rea1e in 1tre118
Stre11 i1 0au1ed from /oth out1ide @ in1ide the or5ani?ation @ from
5rou21 that em2loee1 are influen0ed / @ from em2loee1 them1el7e18
(tre$$or$:
The a5ent1 or demand1 that e7o6e the 2otential re12on1e are referred
to a1 1tre11or18 A00ordin5 to Sele a 1tre11or1 i1 CHhate7er 2rodu0e1 1tre11
with or without fun0tionin5 hormonal or ner7ou1 11tem1D8
E0tra organizationa! $tre$$or$:
E;tra or5ani?ational 1tre11or1 ha7e a tremendou1 im2a0t on 3o/ 1tre118
Ta6in5 an o2en 11tem 2er12e0ti7e of an or5ani?ation& it i1 0lear that 3o/
1tre11 i1 not 3u1t limited to thin51 that ha22en in1ide the or5ani?ation& durin5
wor6in5 hour18 E;tra or5ani?ational 1tre11or1 in0lude thin51 1u0h a1 1o0ial 9
te0hnolo5i0al 0han5e& the famil& relo0ation& e0onomi0 @ finan0ial
0ondition1& ra0e @ 0la11& re1idential or 0ommunit 0ondition18
Organizationa! $tre$$or$:
Be1ide1 the 2otential 1tre11or1 that o00ur out1ide the or5ani?ation&
there are al1o tho1e a11o0iated with the or5ani?ation it1elf8 Althou5h the
or5ani?ation i1 made u2 of 5rou21 @ indi7idual1& there are al1o more ma0ro'
le7el dimen1ion1 unique to the or5ani?ation that 0ontain1 2otential 1tre11or18
MACRO-LE#EL ORGANI!ATIONAL STRESSORS:
POLICIES
*)
O Unfair& ar/itrar 2erforman0e re7iew18
O Rotatin5 wor61 1hift18
O Infle;i/le rule18
O Unreali1ti0 3o/ de10ri2tion18
STRUCTURES
O Centrali?ationG <a06 of 2arti0i2ation in de0i1ion ma6in58
O <ittle o22ortunit for ad7an0ement8
O A 5reat amount of formali?ation8 9O&
O Interde2enden0e of de2artment18 STRESS
O <ine'Staff 0onfli0t18
PHYSICAL CONDITIONS
O Crowdin5 @ la06 of 2ri7a08
O Air 2ollution8
O Safet ha?ard18
O Inadequate li5htin58
O E;0e11i7e& heat or 0old8
PROCESS
O Poor 0ommuni0ation8
O Poor 9 inadequate feed/a06 a/out 2erforman0e8
O Ina00urate 9 am/i5uou1 mea1urement of 2erforman0e8
O Unfair 0ontrol 11tem18
O Inadequate information8
GROUP STRESSORS:
The 5rou2 0an al1o /e a 2otential 1our0e of 1tre118 #rou2 1tre11or1 0an
/e 0ate5ori?ed into three area18
1. Lac !" #$!%&' c!()'*+),)'':-
CCohe1i7ene11D or Cto5etherne11D i1 a 7er im2ortant to em2loee1&
e12e0iall at the lower le7el1 of the or5ani?ation18 If the em2loee i1
denied the o22ortunit for thi1 0ohe1i7ene11 /e0au1e of the ta16
de1i5n& /e0au1e the 1u2er7i1or doe1 thin51 to 2rohi/it or limit it& or
/e0au1e the other mem/er1 of the 5rou2 1hut the 2er1on out& thi1 0an
/e 7er 1tre11 2rodu0in58
-. Lac !" '!c*a. '%&&!$/:-
Em2loee1 are 5reatl affe0ted / the 1u22ort of one or more mem/er
of a 0ohe1i7e 5rou28 B 1harin5 their 2ro/lem1 @ 3o1 with other1&
the are mu0h /etter off8 It thi1 t2e of 1o0ial 1u22ort i1 la06in5 for an
indi7idual& it 0an /e 7er 1tre11ful8
0. I,/$a-I,1*+*1%a.2 *,/)$&)$'!,a. 3 *,/)$-#$!%& c!,".*c/:-
*.
Confli0t i1 7er 0lo1el 0on0e2tuall or ho1tile a0t1 /etween
a11o0iated with in 0om2ati/le or ho1tile a0t1 /etween intra'indi7idual
dimen1ion1& 1u0h a1 2er1onal 5oal1 or moti7ational need1 9 7alue1&
/etween indi7idual1 within a 5rou2& @ /etween 5rou218
INDI#IDUAL STRESSORS:
In a 1en1e& the other 1tre11or1 =E;tra or5ani?ational& or5ani?ational& @
#rou2 1tre11or1> all e7entuall 5et down to the indi7idual le7el8 For
e;am2le& role 0onfli0t& am/i5uit& 1elf'effi0a0 @ 210holo5i0al hardine11
ma all affe0t the le7el of 1tre11 1omeone e;2erien0e18

CONSEQUENCES OF STRESS
**
The effe0t of 1tre11 i1 0lo1el lin6ed to indi7idual 2er1onalit8 The
1ame le7el of 1tre11 affe0t1 different 2eo2le in different wa1 @ ea0h 2er1on
ha1 different wa1 of 0o2in58 Re0o5ni?in5 the1e 2er1onalit t2e1 mean1
that more fo0u1ed hel2 0an /e 5i7en8
Stre11 1how1 it1elf num/er of wa18 For in1tan0e& indi7idual who i1
e;2erien0in5 hi5h le7el of 1tre11 ma de7elo2 hi5h /lood 2re11ure& ul0er1&
irrita/ilit& diffi0ult in ma6in5 routine de0i1ion1& lo11 of a22etite& a00ident
2ronene11& and the li6e8 The1e 0an /e 1u/1umed under three 0ate5orie1J
C Indi7idual 0on1equen0e1
C Or5ani?ational 0on1equen0e
C Burnout
Ini@iual :on$e?uen:e$=
Indi7idual 0on1equen0e1 of 1tre11 are tho1e& whi0h affe0t the
indi7idual dire0tl8 Due to thi1 the or5ani?ation ma 1uffer dire0tl or
indire0tl& /ut it i1 the indi7idual who ha1 to 2a1 for it8 Indi7idual
0on1equen0e1 of 1tre11 are /roadl di7ided into /eha7ioral& 210holo5i0al
and medi0al8
+ Beha7ioral 0on1equen0e1 of 1tre11 are re12on1e1 that ma harm the
2er1on under 1tre11 or other18 Beha7iorall related 1tre11 1m2tom1
in0lude 0han5e1 in 2rodu0ti7it& turno7er& a1 well a1 0han5e1 in eatin5
ha/it1& in0rea1ed 1mo6in5 or 0on1um2tion of al0ohol& 2aid 12ee0h& and
1lee2 di1order18
+ P10holo5i0al 0on1equen0e1 of 1tre11 re2la0e to an indi7idual mental
health and well'/ein5 from or fellin5 de2re11ed8 Jo/ related 1tre11
0ould 0au1e di11ati1fa0tion& infa0t it ha1 mo1t 210holo5i0al effe0t on
the indi7idual and lead to ten1ion& an;iet irrita/ilit& and /oredom8
+ Medi0al 0on1equen0e1 of 1tre11 affe0t a 2er1onE1 well /ein58
A00ordin5 to a re1ear0h 0ondu0ted& it re7ealed that 1tre11 0ould 0reate
0han5e1 in meta/oli1m& in0rea1e heart and /reathin5 rate1& in0rea1e1
/lood 2re11ure /rin5 out heada0he1 and indu0e heart atta0618
OrganiAational :on$e?uen:e$=
*A
Or5ani?ational 0on1equen0e1 of 1tre11 ha7e dire0t affe0t on the
or5ani?ation18 The1e in0lude de0line in 2erforman0e& withdrawal and
ne5ati7e 0han5e1 in attitude8
De0line in 2erforman0e 0an tran1late into 2oor qualit wor6 or a dro2
in 2rodu0ti7it8 Promotion1 and other or5ani?ational /enefit1 5et
affe0ted due to thi18
Hithdrawal /eha7ior al1o 0an re1ult from 1tre118 Si5nifi0ant form of
withdrawal /eha7ior i1 a/1enteei1m8
One main affe0t of em2loee 1tre11 i1 dire0tl related to attitude18 Jo/
1ati1fa0tion& morale and or5ani?ational 0ommitment 0an all 1uffer&
alon5 with moti7ation to 2erform at hi5her le7el18
&urnout=,
A final 0on1equen0e of 1tre11 ha1 im2lementation for /oth 2eo2le and
or5ani?ation18 Burnout i1 a 5eneral feelin5 of e;hau1tion that de7elo21 when
an indi7idual 1imultaneou1l e;2erien0e1 too mu0h 2re11ure and few 1our0e1
of 1ati1fa0tion8
Managing stress in the work !a"e
*B
E7er re12ond1 to 1tre11 in a different wa& it i1 onl / under1tandin5
the nature of indi7idual re12on1e1 that ou 0an 1tart fi5htin5 1tre11 our1elf
and other18
Redu0tion or elimination of 1tre11 i1 ne0e11ar for 210holo5i0al and
2h1i0al well /ein5 of an indi7idual8 Effi0ien0 in 1tre11 mana5ement
ena/le1 the indi7idual to deal or 0o2e with the 1tre11ful 1ituation1 in1tead of
a7oidan0e8 Strate5ie1 li6e tie mana5ement& /od'mind and mind'/od
rela;ation e;er0i1e& 1ee6in5 1o0ial 1u22ort hel2 indi7idual im2ro7e their
2h1i0al and mental re1our0e1 to deal with 1tre11 1u00e11full8
A2art from hel2in5 em2loee1 ado2t 0ertain 0o2in5 1trate5ie1 to deal
with 1tre11 2ro7idin5 them with the 1er7i0e of 0oun1elor i1 al1o u1eful8
Man 1trate5ie1 ha7e /een de7elo2ed to hel2 mana5e 1tre11 in the
wor6 2la0e8 Some are 1trate5ie1 for indi7idual1& and other i1 5eared toward
or5ani?ation18
Ini@iual :oping $trategie$=
Man 1trate5ie1 for hel2in5 indi7idual1 mana5e 1tre11 ha7e /een
2ro2o1ed8
Indi7idual 0o2in5 1trate5ie1 are u1ed when an em2loee under 1tre11
e;hi/it1 unde1ira/le /eha7ior on the 3o/1 1u0h a1 2erforman0e& 1trained
relation1hi2 with 0o'wor6er1& a/1enteei1m al0oholi1m and the li6e8
Em2loee1 under 1tre11 require hel2 in o7er0omin5 it1 ne5ati7e effe0t18 The
1trate5ie1 u1ed areJ
E>er:i$e=,
*(
One method / whi0h indi7idual 0an mana5e their 1tre11 i1 throu5h
e;er0i1e8 Peo2le who e;er0i1e re5ularl are 6nown to le11 li6el to ha7e
heart atta061 than ina0ti7e 2eo2le are8 Re1ear0h al1o ha1 1u55e1ted that
2eo2le who e;er0i1e re5ularl feel le11 ten1ion and 1tre11 are more 0onfli0t
and 1low 5reater o2timi1m8
Rela>ation=,
A related method indi7idual 0an mana5e 1tre11 i1 rela;ation8 Co2in5
with 1tre11 require ada2tation8 Pro2er rela;ation i1 an effe0ti7e wa to ado2t8
Rela;ation 0an ta6e man form18 One wa to rela; i1 to ta6e re5ular
7a0ation1G 2eo2le 0an al1o rela; while on the 3o/ =i8e8 ta6e re5ular /rea61
durin5 their normal wor6da>8 A 2o2ular wa of re1tin5 i1 to 1it quietl with
0lo1ed ee1 for ten minute1 e7er afternoon8
Time management=,
Time mana5ement i1 an often re0ommended method for mana5in5
1tre11& the idea i1 that man dail 2re11ure1 0an /e ea1ed or eliminated if a
2er1on doe1 a /etter 3o/ of mana5in5 time8 One 2o2ular a22roa0h to time
mana5ement i1 to ma6e a li1t& e7er mornin5 or the thin1 to /e done that
da8 Then ou 5rou2 the item1 on the li1t into three 0ate5orie1J 0riti0al
a0ti7itie1 that mu1t /e 2erformed& im2ortant a0ti7itie1 that 1hould /e
2erformed& and o2timal or tri7ial thin51 that 0an /e dele5ated or 2o1t2oned&
then of more of the im2ortant thin51 done e7er da8
ROLE MANAGEMENT=,
Some what related to time mana5ement in whi0h the indi7idual
a0ti7el wor61 to a7oid o7erload& am/i5uit and 0onfli0t8
SUPPORT GROUPS=,
Thi1 method of mana5in5 1tre11 i1 to de7elo2 and maintain 1u22ort
5rou28 A 1u22ort 5rou2 i1 1im2l a 5rou2 of famil mem/er or friend1 with
whom a 2er1on 0an 12end time8 Su22orti7e famil and friend1 0an hel2
2eo2le deal with normal 1tre11 on an on5oin5 /a1i18 Su22ort 5rou21 0an /e
2arti0ularl u1eful durin5 time1 of 0ri1i18

&E0A"IORAL SEL1,CONTROL=,
*,
In ultimate anal1i1& effe0ti7e mana5ement if 1tre11 2re1u22o1e1
e;er0i1e of 1elf'0ontrol on the 2art of an em2loee8 B 0on10iou1l
anal?in5 the 0au1e and 0on1equen0e1 of their own /eha7ior& the em2loee1
0an a0hie7e 1elf'0ontrol8 The 0an further de7elo2 awarene11 of their own
limit1 of toleran0e and learn to anti0i2ate their own re12on1e1 to 7ariou1
1tre11ful 1ituation18 The 1trate5 in7ol7e1 in0rea1in5 an indi7idual1 0ontrol
o7er the 1ituation1 rather than /ein5 1olel 0ontrolled / them8

COGNITI"E T0ERAPY=,
The 0o5niti7e thera2 te0hnique1 1u0h a1 ElliE1 rational emoti7e
model and Mei0hen/aumE1 0o5niti7e 1trate5 fir modifi0ation ha7e /een
u1ed a1 an indi7idual 1trate5 for redu0in5 3o/ 1tre118
COUNSELING=
Per1onal 0oun1elin5 hel2 em2loee1 under1tand and a22re0iate a
di7er1e wor6for0e& the holi1ti0 a22roa0h ado2ted / the 0oun1elor 5i7e1 him
a 0om2rehen1i7e 7iew of the em2loee a1 0lient and ena/le him to deal the
i11ue1 of wor6 related 2ro/lem1 in a lar5er 0onte;t with hi1 awarene11 of the
inter'relation1hi2 amon5 2ro/lem1 in ad3u1tment with 1elf& other and
en7ironment and that a wor6 0on0ern will effe0t 2er1onal life and 7i0e'7er1a&
the em2loee would re0ei7e hel2 re5ardin5 the 2ro/lem in all life8
One of the ad7anta5e of the indi7idual inter7ention1 i1 the indi7idual
0an u1e the1e 16ill1 to im2ro7e the qualit of life in offer domain1 li6e
famil& 1o0ial 1u22ort and 1elf& thu1 redu0in5 the ne5ati7e 0arr of
e;2erien0e1 in the1e domain1 into the wor6 life whi0h mi5ht effe0t hi1
o00u2ation mental health8
ORGANIBATIONAL STRATEGIES=,
The mo1t effe0ti7e wa of mana5in5 1tre11 0all1 for ado2tin5 1tre11or1
and 2re7ent o00urren0e of 2otential 1tre11or18E
Two /a1i0 or5ani?ational 1trate5ie1 for hel2in5 em2loee1 mana5e
1tre11 are in1titutional 2ro5ram1 and 0ollateral 2ro5ram18
Hor6 De1i5n Stre11 Mana5ement 2ro5ram1
*F
Hor6 10hedule1 "ealth 2romotion1 2ro5ram1
Culture Other 2ro5ram1
Su2er7i1ion
In$titutional program$=,
In1titutional 2ro5ram1 for mana5in5 1tre11 are underta6en to
e1ta/li1hed or5ani?ational me0hani1m for e;am2le& a 2ro2erl de1i5ned 3o/
and word 10hedule1 0an hel2 ea1e 1tre118 Shift wor6 in 2arti0ular 0an
0on1tantl ha7e to ad3u1t their 1lee2 and rela;ation 2attern18 Thu1& the de1i5n
of wor6 10hedule1 1hould /e a fo0u1ed of or5ani?ational effort1 to redu0e
1tre118
The or5ani?ationE1 0ulture 0an al1o u1ed to hel2 to mana5e 1tre118 The
or5ani?ation 1hould 1tri7e to fo1ter a 0ulture that reinfor0e1 a health mi; of
wor6 and nonwor6in5 a0ti7itie18
Finall& 1u2er7i1ion 0an 2la an im2ortant in1titutional role in
o7erload8 In mana5in5 1tre118 A 1u2er7i1or i1 a 2otential mana5er 1our0e of
o7erload8 If made aware of their 2otential for a11i5nin5 1tre11ful amount1 of
wor6& 1u2er7i1or1 0an do a /etter 3o/ 6ee2in5 wor6load1 rea1ona/le8
COLLATERAL PROGRAMS=
In addition to their in1titutional effort1 aimed at redu0in5 1tre11& man
or5ani?ation1 are turnin5 to 0ollateral 2ro5ram18 A 0ollateral 1tre11 2ro5ram
in an or5ani?ational 2ro5ram 12e0ifi0all 0reated to hel2 em2loee1 deal
with 1tre118 The or5ani?ation1 ha7e ado2ted 1tre11 mana5ement 2ro5ram1&
health 2romotion 2ro5ram1 and other 6ind1 of 2ro5ram1 for thi1 2ur2o1e8
*-
COM#AN$ #ROFILE
Ener5 i1 im2ortant 2arameter in the o7erall e0onomi0 de7elo2ment
a0ti7it of an 0ountr8 It ha1 /e0ome 1nonmou1 with 2ro5re11 in all
field1 of a0ti7itie18 It1 1tandard of li7in5 in the word1 of DA#<I i1 a1
follow1 it i1 1aid that the differen0e /etween a 1tar7in5 Indian 2ea1ant and a
2ro12erou1 Ameri0an farmer i1 that /ehind hi1 el/ow the India farmer ha1
*+
almo1t nothin5 while hi1 Ameri0an 0ounter2art ha1 thou1and1 of hour1
2ower8 Thi1& it i1 ener5& whi0h i1 the di7idin5 line /etween an 1u/1tan0e
e0onom and a hi5hl de7elo2ed e0onom8 India i1 2oor and Ameri0an i1
ri0h /e0au1e Ameri0a 0on1ume1 nearl () time1 a1 mu0h ener5 a1 i1
0on1umed / India8 Ener5 i1 at the heart of the modern indu1trial 1o0iet8 It
0ould al1o /e effe0ti7e wea2on in the /attle a5ain1t o/3e0t 2o7ert8
There i1 a 0lo1e 0orrelation /etween ener5 0on1um2tion and le7el of
e0onomi0 de7elo2ment8 Ener5 mean1 C0a2a0it of doin5 wor6D8 There are
7ariou1 1our0e1 of ener5 /ut in India the im2ortant 1our0e1 are 0oal&
hdroele0tri0it8 Oil and natural 5a1& nu0lear fuel1 fire wood and animal
wa1te18 De12ite1 the de7elo2ment of 7ariou1 1our0e1 in the ener5 1e0tor&
the fa0t 1till remain1 that low la1t ener5 1our0e1 li6e fire wood& 0attle dru5
and 7e5eta/le wa1te1 a00ount for a1 mu0h at B( 2er0ent of ener5
0on1um2tion in the 0ountr8
Power de7elo2ment in India /e5an in .-+F when a *))%H hdro
1tation wa1 fir1t 0ommi11ioned at Dar3eelin5& in .-++ a fir1t 1team 1tation
wa1 1et u2 in Cal0utta with a total of .))6w8 There after& a 1erie1 of hdro
and 1team 2ower 1tation were 0ommi11ioned8 But the 2ower de7elo2ment
wa1 not in a 11temati0 and 2lanned manner in the 0ountr8 Therefore& in
order to a0hie7e the o/3e0ti7e of 2romotin5 the 0o'ordination de7elo2ment
and rationali?ation of 5eneration& tran1mi11ion and di1tri/ution of ele0tri0it
on a re5ional /a1i1 throu5hout the 0ountr in the mo1t effi0ient and
e0onomi0 wa the 1tate ele0tri0it /oard =SEB1> wa1 0on1tituted in the
7ariou1 1tate1 of the 0ountr under the 2ro7i1ion1 of the ele0tri0it =1u22l>
a0t .+B-8 The1e SEB1& were to en3o the mono2ol in re12e0t of 5eneration&
tran1mi11ion and di1tri/ution of ele0tri0it in the 0ountr8 After 0on1titution
of SEB1& there wa1 2henomenal im2ro7ement in the de7elo2ment of
in1talled 0a2a0it and 2ower 5eneration8 The effi0ien0 of wor6in5 of 2ower
2lant and their maintenan0e ha7e /een un1ati1fa0tor a1 a re1ult of whi0h the
2ower 5eneratin5 0a2a0it alread 0reated 0ould not ha7e /een full utili?ed8
Power i1 the 1in5le fa0tor& whi0h 0han5ed the wa of li7in58 The
!ational Thermal Power Cor2oration <imited& e1ta/li1hed on !o7em/er F
th
in .+F(& ha1 /e0ome the mo1t im2ortant infra1tru0ture in2ut for im2ro7in5
the 1tandard of li7in5 to meet the 5rowin5 demand and to fulfill the need1 of
the 0ountr8 Ju1t in *+ ear1 thi1 0om2an ha1 5rown to /e the lar5e1t
2rodu0er of 2ower in the 0ountr8 !TPC the !A$ARAT!A 2ower 5iant
toda 5enerate1 one fourth of the total 2ower in the 0ountr and it i1 ran6ed
+
th
lar5e1t thermal 2ower 5eneratin5 utilit in the world8
A)
%ee2in5 the 1i5nifi0an0e of 2ower 1u22l in 1i5ht& !TPC ha1 /een
0ho1en for the 2ur2o1e of the 1tud a1 it ha1 man unit1 under it1 0ontrol8
Rama5undam Su2er Thermal Power Station =RSTPS> ha1 /een 1ele0ted for
the 1tud8
BRIEF HISTOR4 OF NTPC:
CPowerD The 1in5le fa0tor whi0h 0han5ed the wa in whi0h man li7ed
for million1 of ear1& ha1 /e0ome the mo1t im2ortant infra1tru0ture in2ut for
im2ro7in5 the 1tandard of li7in5 /oth dire0tl a1 well a1 indire0tl / wa of
0ontri/utin5 in the e0onomi0 de7elo2ment to ma6e a7aila/le to the nation
relia/le @ qualit 2ower in in0rea1in5l lar5e quantitie18 !ATIO!A<
T"ERMA< POHER CORPORATIO! <TD wa1 formed in .+F(G !TPC
Rama5undam unit with a22ro7ed 0a2a0it of *,)MH and in1talled 0a2a0it
of *.OOMH i1 the lar5e1t Thermal Power 2lant 2owerin5 South IndiaK1
5rowth8 Rama5undam unit of !TPC 0redited with fir1t ISP .B)). 0ertified
Su2er Thermal Power Station in our 0ountr8
!TPC a front runner in the Indian Power 1e0tor in one of the lar5e1 @
the /e1t 2ower utilitie1 of the world& there / 0ontri/utin5 of IndiaK1
emer5en0e a1 one of the worldK1 leadin5 e0onomie18 The Horld Ban6& in it1
2erforman0e audit re2ort on !TPCK1 2ro3e0t1 o/1er7ed that8
:!TPC re0ord in 2lant 0on1tru0tion& 0o1t 0ontainment @ o2eratin5
effi0ien0 ha1 /een e;0e2tional& while a1 an in1titution it ha1 /ro6en new
5round in Or5ani?ation @ Mana5ement& 1u00e11full na7i5ated the
tran1ition from 0on1tru0tion1 to o2eratin5 0om2an @ 5enerall 0o2ed quite
well with the 2ro/lem1 of ra2id e;2an1ion:8
Two 0or2oration1 The !ational "dro Ele0tri0 Power Cor2oration
=!"PC> @ !ational thermal Power Cor2oration =!TPC> were 1et in .+F(
'F, in the 0enter 1e0tor a1 a 1te2 to a0hie7e the o/3e0ti7e18 The 0om2an
1tarted fun0tionin5 in Mar0h .+F, with the a22ointment of a 0hairman @
Mana5in5 Dire0tor8
LOCATION:
The *.)) MH Rama5undam Su2er Thermal Pro3e0t i1 lo0ated in
%arimna5ar Di1tri0t of Andhra Prade1h to the South of ri7er #oda7ari8 The
2ro3e0t i1 lin6ed to the 1outh #oda7ari Coal field or the Sin5areni Collierie18

A.
NTPC ACTIVITIES:
.8 Plannin5 @ In7e1ti5ation of new 1ite1& 2re2aration of fea1i/ilit
2ro12e0t re2ort @ the de1i5nin5 a1 well a1 en5ineerin5 of 2ower
1tation8
*8 !TPC al1o mana5e1 the F*) MH Badar2ur Thermal Power Station in
Delhi @ *F) MH BA<CO Ca2ti7e 2ower 2lant =M8P>
A8 O2eration @ Maintenan0e of Power Station18
B8 Re1ear0h @ de7elo2ment in area related to 2ower 5eneration
(8 !TPC al1o /a55ed a turn6e 0ontra0t for the 0on1tru0tion of*. Su/ '
1tation1 from !e2al ele0tri0it authorit8
,8 The R @D u1in5 of !T PC ha1 /een in1trumental in enhan0in5 the
relia/ilit of 2lant @ equi2ment8
OBJECTIVES OF NTPC:
C To add 5eneratin5 0a2a0it with in 2re10ri/ed time @ 0o1t8 To o2erate
@ maintain 2ower 1tation1 at hi5h a7aila/ilit en1urin5 minimum 0o1t
of 5eneration8 It ha1 2lanned ma11i7e 5rowth to ma6e it1elf a B)&)))
MH 0om2an8
C To maintain the finan0ial 1oundne11 of the 0om2an / mana5in5 the
finan0ial o2eration1 in a00ordan0e with 5ood 0ommer0ial utilit
2ra0ti0e18
C To fun0tion a1 a re12on1i/le 0or2orate 0iti?en @ di10har5e 1o0ial
re12on1i/ilit& in re12e0t of en7ironment 2rote0tion and reha/ilitation8
The 0or2oration will 1tri7e to utili?e the a1h 2rodu0ed at it1 1tation1 to
the ma;imum e;tent 2o11i/le throu5h 2rodu0tion of a1h /ri061&
/uildin5 material1 et08
C To ado2t a22ro2riate human re1our0e1 de7elo2ment 2oli0 leadin5 to
0reation of team of moti7ated and 0om2etent 2ower 2rofe11ional18 To
introdu0e& a11imilate @ attain 1elf 1uffi0ien0 in te0hnolo5& a0quire
e;2erti1e in utilit m5t8 Pra0ti0e1 to di11eminate 6nowled5e
e11entiall a1 a 0ontri/ution to other 0on1tituent1 of the 2ower 1e0tor
in the 0ountr8
C To de7elo2 R@D for a0hie7in5 im2ro7ed 2lant relia/ilit
To e;2and the 0on1ultan0 o2eration1 @ to 2arti0i2ate in 7enture1
a/road8
CORPORATE OBJECTIVES:
O To add 5eneratin5 0a2a0it with in 2re10ri/ed time @ 0o1t8
O To e;2and the 0on1tan0 o2eration1 @ to 2arti0i2ate 7enture1 a/oard8
A*
O To maintain the finan0ial 1oundne11 of the 0om2an / m a5in5 the
finan0ial o2eration1 in a00ordan0e with 5ood 0ommer0ial utilit8
O To o2erate and maintain 2ower 1tation1 at hi5h a7aila/ilit en1urin5
minimum Co1t of 5eneration8
O To de7elo2 =R@D> for a0hie7in5 im2ro7ed 2lant relia/ilit8
O To de7elo2 a22ro2riate 0ommer0ial 2oli0 leadin5 to remunerati7e
tariff1 @ minimum re0ei7a/le18
O Im2lement 1trate5i0 di7er1ifi0ation in the area1 of R@M8 "dro8 <!#
and !on 0on7entional and e0o'friendl fuel1 and e;2lore new area1
li6e tran1mi11ion information te0hnolo5 et08
O Promote 0on1ultan08
O Ma6e 2rudent a0qui1ition18 Continuou1l de7elo2 0om2etent human
re1our0e1 to mat0h world 1tandard18
G Be a re12on1i/le 0or2orate 0iti?en with thru1t on en7ironment
2rote0tion reha/ilitation and a1h utili?ation8

VISION OF NTPC:
TO BE ONE OF THE WORLD'S LARGEST AND BEST POWER
UTILITIES. POWER INDIA'S GROWTH
CORE VALUES 5COMIT6
1 Cu1tomer fo0u18
1 Or5ani?ational 2ride8
1 Mutual Re12e0t and Tru1t8
1 Initiati7e and 12eed total qualit8
1 Total Lualit8
MISSION OF NTPC:
Ma6e a7aila/le relia/le& qualit 2ower in in0rea1in5l lar5e quantitie1
at a22ro2riate tariff1& and en1ure timel reali?ation of re7enue18 S2eedil
2lan and im2lement 2ower 2ro3e0t1& with 0ontem2orar te0hnolo5ie18
DISTRI&UTION O1 PO3ER O1 NTPC RAMAGUNDAM
S/No State Di$tri<ute Per:entage
Capa:it; 'M3. 'C.
.8 Andhra Prade1h (-) *F8,.+
AA
*8 Tamil !adu BF) **8A-.
A8 %arnata6a AB( .,8B*+
B8 %erala *B( ..8,,F
(8 #oa .)) B8F,*
,8 Pondi0herr () *8A-.
F8 Unallo0ated A.) .B8F,*
PERFORMANCES:
!TPC 1tation1 @ the !TPC mana5e Badar2ur 1tation ha1 /een
a00redited with CISO .B)).D for 1ound en7ironment mana5ement 11tem @
2ra0ti0e18
FINANCIAL PERFORMANCE:
!TPC re0orded a 2ro7i1ional turno7er of R18A)))) 0rore1 durin5
*))B')( a1 a5ain1t R18*(.-B 0rore1 durin5 *))A')B8 The 2ro7i1ional net
2rofit after ta; for *))A')B i1 R18B+)( 0rore1& a1 0om2ared to R18(()) 0rore1
la1t ear8 The 2ro7i1ional Return on Ca2ital Em2loed =ROCE> and Return
on !et worth =RO!H> are .*8A. M and .B8.AM re12e0ti7el for the ear
*))B')(8 An interim di7idend of R18B)) Crore1 ha1 /een 2aid to the
#o7ernment for *))A')B8
The total out 1tandin51 a1 on A.8.)8*))( 1tood at R1 *,)F-8+, 0rore1
in0ludin5 a 2rin0i2al amount of R18.,)B+8(( 0rore18
STATION HIGH LIGHTS:
1 Re0ord haula5e of 0oal in 1in5le da of F-&F*) MT on *+ June .++-
A1ian re0ord8
1 Station re0orded hi5he1t loadin5 fa0tor of ++8BM for the r .+++ *)))
AB
1 Continuou1 run or $I unit =())MH> for B), da1& third /e1t in the
world8
1 Rama5undam ())MH unit'F =1ta5e'III> ha1 1u00e11full 0om2leted
one ear of 0ommer0ial o2eration on *(8)A8), without an tu/e
lea6a5e8 The unit 5enerated A-)*8B+* MU1 N a P<F of -,8-.M8
Con1iderin5 the lo11 of 5eneration of *+F MU1 due to /a06in5 down&
the deemed& P<F i1 +A8(+)9)8 The unit al1o ha1 a0hie7ed a 0ontinuou1
run of +F da1 without tri22in5 in the fir1t ear of o2eration it1elf8
1 Rama5undam 1tation a0hie7ed BF8+BM =.-8,A <MT> of A1h
utili?ation durin5 the finan0ial ear a5ain1t the tar5et of BFM =.-8*)
<MT>8
1 Rama5undam @ Simhadri were re0ommended for 0ommendation
0ertifi0ate for C1tora5e 0ommitment to E;0elD / #.II8
1 Rama5undam /a55ed CInno7ati7e 1afet 2ra0ti0e1D award for the ear
*))( from in1titution of En5ineer18
1 Rama5undam 1tation /a55ed CBe1t Mana5ement award from #o7t8 of
AID fur the ear *))B')(8
1 !TPC I Rama5undam /a55ed 5olden 1hied for the finan0ial ear1
*)))').& *)).')*& *))*')A and *))A')B for out1tandin5 2erforman0e
in 2ower 5eneration8
I,'/a..)1 ca&ac*/7 !" NTPC P$!8)c/':
ProDe:t$ No/ o% ProDe:t$ Commi$$ione Capa:it; 'M3.
!TPC OH!ED .A .+&+-)
COA< )F A&+((
#AS9<IL8FUE<
O!ED BO J$C1
COA< A A.B
GRAND
TOTAL
-E -F/-F7
Capa:it; power plant uner 9" with SAIL
C!a. 9a')1 &$!8)c/'=
Sl/No/ Coal &a$e State Commi$$ione Capa:it;
.8 Sin5rauli Uttar Prade1h *&)))
*8 %o/ra Chhatti15arh *&.))
A(
A8 Rama5undam Andhra Prade1h *&,))
B8 Fara66a He1t Ben5al .&,))
(8 $idha0hal Madha Prade1h .&,))
,8 Rihand Uttar Prade1h *&*))
F8 %ahal5oan Bihar *&)))
-8 Dadri Uttar Prade1h -B)
+8 Ta0her %aniha Ori11a -B)
.)8 Un0hahar Uttar Prade1h A&)))
..8 Ta0her Thermal Ori11a -B)
.*8 Simhadri Andhra Prade1h A&)))
.A8 Tanda Uttar Prade1h BB)
Total *727+(
N Ca2a0it 2re1entl under im2lementation8
$inda0hal .))) MH
Un0hahar *.) MH
%ahal5oan State II
Pha1e I .()) MH
Pha1e II .))) MH
Ga' Ba')1 P$!8)c/'=
.B8 Anta Ra3a1than B.A
.(8 Aurala Uttar Prade1h ,(*
.,8 %awa1 #u3arat ,B(
.F8 Dadri Uttar Prade1h -.F
.-8 Jahanor'#andhar #u3arat ,B-
.+8 %aam6ulam %erala A()
*)8 Farida/ad "arana BA)
Total -F2-F7
Gran total 'Coal G Ga$ G 9".
Capa:it; Power $tation manage State In$talle
&; NTPC 'M3.
*.8 Badar2ur Delhi F)(
Sterling Performance of 2005-06:-
.8 The 0om2an ta6e1 a new name C!TPC <imitedD ali5ned to it1 new
/u1ine11 2lan18
A,
*8 The 0om2an mar6et 0a2itali?ation J.. 0ro11e1 R18 One trillion =R18
.&))&))) 0rore> and i1 one of the to2 three lar5e1t Indian 0om2anie1 in
term1 of mar6et 0a28
A8 A hi5he1t e7er 5eneration of .F)8-- B$1 durin5 *))('), re5i1terin5 an
in0rea1e ).F8B)M o7er the 5eneration of .(+8.. B$1 durin5 *))B')(8
B8 Hith .+8(.M Pin0ludin5 0a2a0it of 3oint 7enture 0om2anie1Q 1hare of
the total in1talled 0a2a0it of the nation& !TPC 0ontri/uted *F8,-M
ele0tri0it 5enerated in the 0ountr durin5 *))('),8
(8 Coal 1tation1 of !TPC a0hie7ed an o2eratin5 a7aila/ilit of -+8+(C/
,8 Coal 1tation1 of !TPC re0orded a P<F of -F8(BM& whi0h i1 the hi5he1t
for an finan0ial ear 1in0e in0e2tionG Tilt P<F durin5 2re7iou1 ear
wa1 -F8(.M8
F8 .))M reali?ation for the third ear in 1u00e11ion8
-8 Pro7i1ional and un audited net 1ale1 of R18 *&(+&+*- million durin5 the
ear *))('), a1 a5ain1t R18 *&*(&A., million for the ear *))B')(8
howe7er& 2ro7i1ional and un audited #ro11 Re7enue i1 R18 *&-,&BFA
million durin5 *))('), a1 a5ain1t R18 *&((&B,) million for the ear
*))B')(8
+8 Pro7i1ional and un audited net 2rofit after ta; for the ear *))('),i1 R18
(F&)F, million a 0om2ared to R18 (-& )F) million durin5 the ear *))B'
)(8
.)8 Total 0a2a0it added durin5 the ear four ear1 of .)
th
2lan 2eriod
=*))*'*)),> in0rea1e1 to B))) MH with another ()) MH 5ettin5
added durin5 the far 0om2an to *B&*B+ MH =in0ludin5 0a2a0it of
Joint 7enture 0om2anie1>8
..8 Con1tru0tion wor61 on +BF) MH in 2ro5re118
.*8 Further 2ro3e0t1 with 0a2a0it of AF*) MH under /iddin5 2ro0e118
.A8 Ratna5iri #a1 and 2ower 1u22l P7t <td formed RRith !TPC ha7in5 a
1ta6e of *-8AAM for ta6in5 o7er and o2eratin5 the Da/hol 2ower
2ro3e0t8
.B8 The #o7ernment allot1 F mortE 0oal minin5 /lo061 to !TPC for
0a2a0it u1e ta6in5 the total mine1 allotted to - with an e;2e0ted out2ut
of () MT 2er annum8
.(8 A 0on1ortium 0om2ri1in5 of !TPC and two other mem/er1 allotted an
e;2loration /lo06 in Aruna0hal Prade1h8
.,8 Ca2ital e;2enditure in0urred in *))('), on 0a2ital 10heme wa1 R18
F.&-F+ million 0om2ared to R18 (A&,)A million in *))B')( 0a2ital
outla for *J),)F 1et at R18 .&.A&*() million8
AF
.F8 A USD . Bn medium Tern !ote 2ro5ramme e1ta/li1hed8 !TPC
/e0ome1 the fir1t Indian 0or2orate 1in0e .++F to ma6e 1u00e11ful
offerin5 of .) ear fi;ed rate amountin5 to USD A)) million8
.-8 Standard @ PoorE1 ha7e re7i1ed outloo6 on the ratin5 of the 0om2an
from 1ta/le to 2o1iti7e while affirmin5 the 4BBSE i11uer ratin58
.+8 An interim di7ided o *)M for the finan0ial ear *))('), amountin5 to
R18 .,&B+. million8
*)8 #o7ernment ha1 a11i5ned !TPC the 0on1ultant role to moderni?e and
im2ro7e 1e7eral 2lant1 a0ro11 the 0ountr in the 2artner1hi2 4In
E;0ellen0eE 2ro5ram of the 5o7ernment8
*.8 Colla/oratin5 the 5o7ernment in the Ra3i7 #andhi #rameen
$iduti6aran Oo3una8
**8 !TPC ha1 al1o ta6en u2 Di1tri/ution #eneration for rural ele0trifi0ation
of remote 7illa5e1 throu5h non'0on7entional ener5 1our0e18
*A8 Simhadri 2ro3e0t re0ei7er1 international 2ro3e0t mana5ement award
in1tituted / International 2ro3e0t mana5ement A11o0iation =IMPA>
!TPC i1 the onl A1ian Com2an that ha1 re0ei7ed thi1 award8
*B8 Ran6ed A
rd
C#reat Pla0e to wor6 for in IndiaD / M9S #row Talent and
Bu1ine11 world *))(8
*(8 !TPC ha1 a0hie7ed all the tar5et1 to /e rated CE;0ellentD durin5 *))('
), for the nineteenth ear 1in0e in0e2tion of the MOU 11tem8
NTPC ORGANIZATION AND FUNCTIONS:
The or5ani?ation1 de1i5n i1 one of the main fa0tor1& whi0h ultimatel
determine1 the effe0ti7ene11 of enter2ri1e18
The /oard of dire0tor1 i1 the 1u2reme 2oli0 ma6in5 /od& whi0h 5i7e
the dire0tion to the a0ti7itie1 of the or5ani?ation8 The head of thi1 /oard i1
the 0hairman @ mana5in5 dire0tor who i1 al1o the full time 0hief e;e0uti7e
of the 0om2an8 The mem/er1 of thi1 /oard are /oth full'time dire0tor1 a1
well a1 1enior le7el offi0er18
The /a1i0 di7i1ion1& whi0h are a00ounta/le to CMD& AreJ
.8 Te0hni0al and En5ineerin5 di7i1ion8
*8 Cor2orate Commer0ial di7i1ion8
A-
A8 O2eration Ser7i0e1 di7i1ion8
B8 Cor2orate Finan0e di7i1ion8
(8 Cor2orate "uman re1our0e1 di7i1ion8
,8 Cor2orate Pro3e0t1 Di7i1ion8
F8 $i5ilan0e di7i1ion8
NTPC RAMAGUNDAM
The foundation 1tone for RSTPS wa1 laid on .B'..'.+F- / Sri8
Morar3i De11ai then Prime mini1ter of India8
Rama5undam a 7i/rant *,)) MH 1tation i1 a lar5e1t Thermal Power
1tation in South India with three *)) MH @ three MH and .()) 1et1 and
al1o one of the lar5e1t in the 0ountr8 It1 emer5en0 ha1 2ut the Southern
State1 one 1te2 ahead in their effort to meet their 2ower requirement8
Third in the 1erie1 1u2er Thermal Power Station 1et u2 / !TPC
Rama5undam8 It i1 1ituated in the interior1 of Andhra Prade1h on the /an61
of #oda7ari Ri7er in %arimna5ar Di1tri0t of Telan5ana& 3u1t a0ro11 the old
2ithead1 of Sin5areni Collierie18
Rama5undam ha1 /een rai1in5 at thi1 time @ earned the 2roud
de1tination of /ein5 the onl 1tation in the 0ountr to omi11ion all the 1e7en
unit1 ahead of 10hedule& 0on1tru0ted at a 0o1t of R18 .F)* 0rore1& the 1tation
ha1 /een one of the lar5e1t re0i2ient it1 of the world Ban68 It1 2ro3e0t
im2lementation @ finan0ial 0ontrol ha1 earned a 2ath from the Horld Ban6
CRama5undam a /e 0on1idered a1 the 10hool for 0on1tru0tion of Power
2ro3e0t1D8 The ma3or e;ternal finan0in5 1our0e1 are IBRD& IDA @ OPEC8
Rama5undam 5eneration 2ro2ortion ha1 a0hie7ed the #o7t8 of India
meritoriou1 2rodu0ti7it award a1 man four time18 The /enefi0iarie1 of
RSTOS are Andhra Prade1h& Tamil !adu& %arnata6a& #oa and Pondi0herr8
The 2lant load fa0tor for the ear *))A')B wa1 -8AM and it 1tood in
the fourth 2la0e the !TPC 1tation8
To 0ater to the 5rowin5 demand for 2ower the 1e7enth unit of ())
MH i1 /ein5 added8 The 1tation had required infra1tru0ture fa0ilitie1 and the
0ommitment of the em2loee8 The 2ro3e0t after 0om2letion will /e the
lar5e1t 2ower 1tation 1u22lin5 2ower to the Southern #rid8 The "onora/le
Union Mini1ter of the Power Sri8 Sure1h Ba/u in the 2re1en0e if Sri8 !8
Chandra Ba/u !aidu& "onora/le Chief Mini1ter of Andhra Prade1h laid the
foundation on ..th Jan *))* and 0om2leted ahead of 10hedule8
COMPAN4 AT GLANCE
In1talled Ca2a0it J *,))MH
A+
Unit Si?e1 J AT*))MH
BT())MH
Unit1 Commi11ioned J Unit' I O0to/er& .+-A
Unit' II Ma& .+-B
Unit' III De0em/er& .+-B
Unit' I$ June& .+--
Unit' $ Mar0h& .+-+
Unit' $I O0to/er& .+-+
Unit' $II !o7em/er *)))
Tran1mi11ion S1tem J *B)) 061 'B))%$
Sour0e of Coal J South #oda7ari Coal field1
of Sin5areni Collerie1
Hater Sour0e1 J Sri Ram Sa5ar Pro3e0t
Benefi0iar State1 J Andhra Prade1h& Tamil !adu&
%arnata6a& %erala& #oa and
Pondi0herr8
A22ro7ed in7e1tment J R18 A-FF8,- 0rore1
Coal Con1um2tion J -8, million tone1 2er annum
Hater Con1um2tion J *() 0u1e0
Coal Tran12ortation J =M#R> Merr'or'round 11tem
of **8( 6m1 Indian Railwa8
Total <and J .)&))) A0re18
RESEARCH METHODOLOGY
B)
Di10u11 the re1ear0h de1i5n& re1ear0h 2ro/lem1& im2ortant of the
1tud& 10o2e and 1i5nifi0an0e of the 1tud& 1our0e of data& que1tionnaire&
1am2le de1i5n 1tati1ti0all te0hnique1 u1ed& and o/3e0ti7e of the 1tud and
limitation1 of the 1tud8
RESEARCH DESIGN:
A re1ear0h de1i5n i1 an arran5ement of 0ondition1 for 0olle0tion and
anal1i1 of data in a manner that aim1 to 0om/ine rele7an0e to the re1ear0h8
Pur2o1e with e0onom in 2ro0edure8 It i1 the 0on0e2tual 1tru0ture
within whi0h re1ear0h i1 0ondu0ted and it 0on1titute1 the /lue2rint for the
0olle0tion& mea1urement and anal1i1 of data8 It in0lude1 an outline of what
the re1ear0her will do from within the h2othe1i1 and it1 o2erational
im2li0ation1 to the final anal1i1 of data8
The re1ear0h de1i5n u1ed for the 1tud i1 de10ri2ti7e de1i5n8
De10ri2ti7e re1ear0h de1i5n in0lude1 1ur7e1 and fa0t findin5 enquire1 of
different 6ind18 The ma3or 2ur2o1e of de10ri2ti7e re1ear0h i1 de10ri2tion of
the 1tate of affair1& a1 it e;i1t1 at 2re1ent8
SOURCE OF DATA:
The rele7ant data ha1 /een 0olle0ted from the 2rimar 1our0e1 and
1e0ondar 1our0e18 The 2rimar data i1 0olle0ted / a que1tionnaire from the
em2loee18 For thi1 2ur2o1e of data 0olle0tion& the que1tionnaire wa1
0ir0ulated amon5 the em2loee1 to 0olle0t information8 The 1e0ondar data
i1 0olle0ted / new1 2a2er 0om2an 3ournal1& ma5a?ine1 we/1ite1 et08
:UESTIONNAIRE ADMINISTRATION:
The que1tionnaire wa1 2re2ared after 0oun1elin5 with the offi0er8
Em2loee relation1 of the "R de2artment of !TPC8 The re1ear0her 2re2ared
a 1et of que1tionnaire8 A four 2oint 10ale C1tron5l a5ree to 1tron5l
di1a5reeD wa1 u1ed for thi1 2ur2o1e8
SAMPLE DESIGN:
A 1am2le of .() re12ondent1 wa1 ta6en u1in5 random 1am2lin58 The
re1ear0her 0onta0ted the e;e0uti7e 2er1onall and /rief 1ummar of the
nature of the 1tud and detail1 in the que1tionnaire were narrated to them8
PERIOD OF STUD4:
B.
The 2re1ent 1tud had /een underta6en for 2eriod of , wee61& in
whi0h it had di7ided into three 1ta5e1 a1 1u0h8 Sta5e I i1 of re1ear0h 2ro/lem
and 0olle0tion the literature of the to2i0 0ho1en8 Sta5e II i1 of anal1i1 and
inter2retation1 / u1in5 different 1tati1ti0al tool1& findin51 and
re0ommendation18
STATISTICAL TOOLS USED:
For the 2ur2o1e of 2re1ent 1tud 2er0enta5e anal1i1 wa1 u1ed8
LIMITATIONS OF STUD4:
.8 The 1am2le 1i?e 0ho1en i1 0o7ered onl a 1mall 2ortion of the whole
2o2ulation of !TPC& Rama5undam8
*8 The 1tud i1 0onfined to limited 2eriod i8e8 Si; wee618
A8 A00ura0 of the 1tud i1 2urel /a1ed on the information a1 5i7en /
the re12ondent18
B8 Data 0olle0ted 0annot /e a11erted to the free from 0rore1& a1 the
1am2le 1i?e re1tri0ted to the em2loee18
HIERARCH4 OF MANAGEMENT
B*

*/ 0ow o%ten o ;ou $a; the wor HI am <u$; or I am ha@ing har
time4 At the worI pla:eJ

BA
Option$ Re$pon$e ' C .
$er often +
often *,
Rarel *-
$er rarel *(
!e7er .*

0
$
10
1$
20
2$
30
#%&'
O()%*
O()%* R+&%,' #%&'
&+&%,'
N%-%&
R%./0*.%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =(*M> rarel
and 7er rarel 1a1 that the are /u1 at wor6 2la0e8
-/ You thinI ph;$i:al en@ironment pro<lem in the worI pla:e :au$e
Stre$$J ' Temperature2 lighting2 ga$e$2 u$t .

BB
Option$ Re$pon$e ' C .
Stron5l a5ree *,
A5ree A,
Cannot 1a .,
Di1a5ree .,
Stron5l di1a5ree ,
0
$
10
1$
20
2$
30
3$
40
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
O2inion of 1tud re7eal that& ma3orit of the re12ondent1 =,*M> a5ree
with 2h1i0al en7ironment =Tem2erature& <i5htin5& #a1e1 and Du1t> 0au1e1
Stre118

E/ You %eel time pre$$ure to :omplete worIJ

Option$ Re$pon$e ' C .
B(
Stron5l a5ree .)
A5ree B.
Cannot 1a .A
Di1a5ree *-
Stron5l di1a5ree -

0
$
10
1$
20
2$
30
3$
40
4$
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
The finall et im2ortantl& the que1tion a16ed a/out the
em2loee1& ma3orit of the em2loee1 =(.M> of the !TPC a5ree and
1tron5l a5ree with a/o7e 1tatement8
F/ Do ;ou %eel la:I o% :o,operation in o%%i:eJ
Option$ Re$pon$e ' C .
B,
$er often +
often *,
Rarel .,
$er rarel .F
!e7er A*
0
$
10
1$
20
2$
30
3$
40
4$
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =,-M>
fa0ed la06 of 0o'o2eration in offi0e remainin5 =A*M> of em2loee1
ne7er fa0ed la06 of 0o'o2eration in or5ani?ation8
6/ 1amil; pro<lem$ :au$e $tre$$J

Option$ Re$pon$e ' C .
Stron5l a5ree .+
BF
A5ree B.
Cannot 1a ..
Di1a5ree .+
Stron5l di1a5ree .)
0
$
10
1$
20
2$
30
3$
40
4$
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =,)M>
1tron5l a5ree and a5ree with famil 2ro/lem1 0au1e1 1tre118
K/ Do ;ou ha@e pro<lem o% &P L $ugar L an; other health pro<lem$J
Option$ Re$pon$e ' C .
$er often (
B-
often .F
Rarel .+
$er rarel .*
!e7er BF
0
$
10
1$
20
2$
30
3$
40
4$
$0
#%&'
O()%*
O()%* R+&%,' #%&'
&+&%,'
N%-%&
R%./0*.%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =BFM> 1aid
donEt lo7e health 2ro/lem1 li6e BP& 1u5ar8
)/ Ph;$i:al e>er:i$e M ;oga reu:e the $tre$$J
Option$ Re$pon$e ' C .
Stron5l a5ree A+
B+
A5ree A,
Cannot 1a ..
Di1a5ree +
Stron5l di1a5ree (
0
$
10
1$
20
2$
30
3$
40
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =F(M>
a5ree with a/o7e 1tatement that / doin5 2h1i0al e;er0i1e @ o5a
1tre11 will /e redu0ed8
+/ Meitation M pra;er to reu:e the $tre$$J
Option$ Re$pon$e ' C .
Stron5l a5ree B)
()
A5ree AF
Cannot 1a .B
Di1a5ree ,
Stron5l di1a5ree A
0
$
10
1$
20
2$
30
3$
40
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =FFM>
a5ree with a/o7e 1tatement that meditation @ 2raer to redu0e the
1tre118
7/ La:I o% :ommuni:ation :au$e$ $tre$$J
Option$ Re$pon$e ' C .
Stron5l a5ree .A
(.
A5ree ((
Cannot 1a .F
Di1a5ree +
Stron5l di1a5ree ,
0
10
20
30
40
$0
60
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%

Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =,-M>
a5ree with a/o7e 1tatement i8e8 la06 of 0ommuni0ation 0au1e1 1tre118
*(/Spening time with ;our %amil; reu:e$ $tre$$J
Option$ Re$pon$e ' C .
Stron5l a5ree A(
(*
A5ree BB
Cannot 1a +
Di1a5ree -
Stron5l di1a5ree B
0
$
10
1$
20
2$
30
3$
40
4$
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =F+M>
a5ree with a/o7e 1tatement i8e8 a22endin5 more time with famil
redu0e1 1tre118
**/Impro@ing worIing :onition$2 reu:e$ the $tre$$J
Option$ Re$pon$e ' C .
Stron5l a5ree *,
A5ree (,
(A
Cannot 1a -
Di1a5ree F
Stron5l di1a5ree A
0
10
20
30
40
$0
60
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
S)&0*1,'
+1&%%
A1&%%
C+**0)
.+'
D2.+1&%%
S)&0*1,'
32.+1&%%

Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =-*M>
a5ree with im2ro7in5 wor6in5 0ondition1 in offi0e 1tre11 will /e
redu0e8
*-/Rational allo:ation o% worI reu:e$ the $tre$$J
Option$ Re$pon$e ' C .
Stron5l a5ree ..
A5ree ((
(B
Cannot 1a *)
Di1a5ree .)
Stron5l di1a5ree B
0
10
20
30
40
$0
60
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%

Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =,,M>
a5ree with rational allo0ation of wor6 redu0e1 the 1tre118
*E/1inan:ial moti@ation$ reu:e the $tre$$J
Option$ Re$pon$e ' C .
Stron5l a5ree .*
A5ree BA
((
Cannot 1a A*
Di1a5ree .)
Stron5l di1a5ree A
0
$
10
1$
20
2$
30
3$
40
4$
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =((M>
a5ree with a/o7e 1tatement i8e8 finan0ial moti7ation redu0e1 the 1tre118
*F/Training M De@elopment program$ help to :ope,up with new
te:hnolog; reu:e$ the $tre$$J
Option$ Re$pon$e ' C .
Stron5l a5ree .,
A5ree (*
(,
Cannot 1a *.
Di1a5ree -
Stron5l di1a5ree A
0
10
20
30
40
$0
60
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =,-M>
a5ree with a/o7e 1tatement i8e8 trainin5 and de7elo2ment with
0han5e18
*6/Nee %or %amil; :oun$eling i$ re?uireJ
Option$ Re$pon$e ' C .
Stron5l a5ree ..
A5ree *+
(F
Cannot 1a *-
Di1a5ree .+
Stron5l di1a5ree .A
0
$
10
1$
20
2$
30
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =B)M>
a5reed that famil 0oun1elin5 i1 needed to 2lan and o7er 0ome the
1tre118
*K/Rela>ation reu:e$ the $tre$$J
Option$ Re$pon$e ' C .
Stron5l a5ree A*
A5ree B-
(-
Cannot 1a .A
Di1a5ree ,
Stron5l di1a5ree .
0
10
20
30
40
$0
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%
Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =-)M>
a5ree with a/o7e 1tatement i8e8 rela;ation =holda1& lea7e1& famil&
tour1 et08> redu0e1 1tre118
*)/1ollowing $a%et; pre:aution$ reu:e$ the $tre$$J
Option$ Re$pon$e ' C .
Stron5l a5ree .(
A5ree ()
(+
Cannot 1a *.
Di1a5ree .)
Stron5l di1a5ree B
0
$
10
1$
20
2$
S)&0*1,'
+1&%%
A1&%% C+**0)
.+'
D2.+1&%% S)&0*1,'
32.+1&%%
R%./0*.
%

Interpretation=
A1 i1 e7ident from the 0hart& ma3orit of the re12ondent1 =,(M>
a5ree with a/o7e 1tatement i8e8 followin5 1afet 2re0aution1 1tre11 i1
redu0ed8
,)
FINDINGS % SUGGESTIONS
1INDINGS=
The findin5 of the 2re1ent re7ealed the followin58
f Mo1t of the re12ondent fall under law 1tre11 0ate5or8
f Thee i1 in 1i5nifi0an0e relation1hi2 /etween 1tre11 @
demo5ra2h fa0tor1 i8e8 a5e& e;2erien0e @ de1i5nation8
f The followin5 dimen1ion1 of 2er1onal 2oli0ie1 @ 2ra0ti0e1 of
the or5ani?ation ha7e 0ontri/uted to 1tre11 amon5 em2loee18
,.
f Re12ondent1 who fall under the E*A @ E( 5rade are more
1tre11ed in 0om2ari1on with the other 5rade8
f The or5ani?ation fall1 a 7er tall 1tru0ture of 1tre11 amon5
hierar0h @ thi1 i1 one of the rea1on1 for em2loee1 /ein5
1tre11ed8
f There i1 no 1i5nifi0an0ant differen0e of 1tre11 amon5
em2loee1 wor6in5 in 2lant @ other de2artment18
f The em2loee1 wor6in5 in the 2lat 5a7e a 2o1iti7e re12on1e in
an1werin5 the que1tionnaire
SUGGESTIONS=
A Small 2er0enta5e of the em2loee1 did ha7e hi5h 1tre118 Per1on
fa0in5 1tre11 at the or5ani?ational le7el of lot of 210holo5i0al 2ro/lem1 in
the form of de0rea1ed moti7ation& a/1enteei1m low 2rodu0ti7it tar5et1 not
/ein5 a0hie7in5 et08 a1 a reed for the a/o7e 1aid em2loee1 fa0in5 1tre11
are ad7i1ed to attend 1tre11 mana5ement 0our1e1 whi0h will hel2 them to
/uild 0o2in5 1trate5ie1 and 0au1e out their 1tre118 The 1tre11 mana5ement
0au1e 0om2ri1e of a 2a06a5e 2ro5ram 0on1i1tin5 ofJ
+Rela;ation
+Po1iti7e outloo6 toward1 wor61 9 re12on1i/ilitie1
+Self anal1i1 throu5h 2er1onalit t2e te1te1
+Inter 2er1onal 16ill de7elo2ment
+Prote0tion o5a 0um meditation
+Time mana5ement
+Sin0e T @ D 3o/ related fa0tor1& 2erforman0e a22rai1al @ 3o/
1ati1fa0tion were 2er0ei7ed 1tre11ful / the em2loee1& the
em2loee1 1hould /e 0oun1eled re5arded the matter
+At the indi7idual le7el the em2loee1 0ould 2ra0ti0e a rela;in5
holida =where in qualit time i1 12ent with the famil> e7er
fortni5ht or mouth
+Reali?e e;0e11i7e u1e of tea 9 0offee 0i5arette i1 not an1wer to
1tre11
+Tr to 5et ,'F hr1 of 0ontinuou1 1lee2 2er da
CONCLUSION
CONCLUSION=
,*
The 2re1ent 1tud wa1 0ondu0ted at !TPC in Rama5undam8
The aim wa1 to find the 1tre11 le7el1& 2er1onalit t2e of the
em2loee18 Thi1 wa1 done u1in5 a detailed que1tionnaire8 The 1tud
re7eled that fall under low 1tre11 0ate5or onl a 1mall 2er0enta5e i1
hi5hl 1tre11ed @ needed 2re7ailin5 in the or5ani?ation to 1ome
e;tent8
At the end of the 1tud& we 0an 0on0lude that throu5h there are
1i5n1 of 1tre11 amon5 the em2loee1 @ 1u0h 1tre11 i1 affe0tin5 their
/eha7ior1& it 0an /e 0ontrolled @ redu0ed effe0ti7el8
Thi1 0an /e done / 5i7in5 0oun1elin5 @ in0or2oratin5 the
1u55e1tion1 5i7en here in at indi7idual @ or5ani?ation le7el8

,A
.8 "ow often do ou 1a the word CI am /u1 or I am ha7in5 hard timeD At
the wor6 2la0eU
$er often = > Often = > Rarel = >
$er rarel = > !e7er = >
*8 Oou thin6 2h1i0al en7ironment 2ro/lem in the wor6 2la0e 0au1e Stre11U
=Tem2erature& li5htin5& 5a1e1& du1t>
Stron5l a5ree = > A5ree = > Cannot 1a = >
,B
Di1a5ree = > Stron5l di1a5ree = >
A8 Oou feel time 2re11ure to 0om2lete wor6U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
B8 Do ou feel la06 of 0o'o2eration in offi0eU
$er often = > Often = > Rarel = >
$er rarel = > !e7er = >
(8 Famil 2ro/lem1 0au1e 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
,8 Do ou ha7e 2ro/lem of BP 9 1u5ar 9 an other health 2ro/lem1U
$er often = > Often = > Rarel = >
$er rarel = > !e7er = >
F8 Ph1i0al e;er0i1e @ o5a redu0e the 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
-8 Meditation @ 2raer to redu0e the 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
+8 <a06 of 0ommuni0ation 0au1e1 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
.)8S2endin5 time with our famil redu0e1 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
..8Im2ro7in5 wor6in5 0ondition1& redu0e1 the 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
,(
.*8Rational allo0ation of wor6 redu0e1 the 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
.A8Finan0ial moti7ation1 redu0e the 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
.B8Trainin5 @ De7elo2ment 2ro5ram1 hel2 to 0o2e'u2 with new te0hnolo5
redu0e1 the 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
.(8!eed for famil 0oun1elin5 i1 requiredU
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
.,8Rela;ation redu0e1 the 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
.F8Followin5 1afet 2re0aution1 redu0e1 the 1tre11U
Stron5l a5ree = > A5ree = > Cannot 1a = >
Di1a5ree = > Stron5l di1a5ree = >
.-8Plea1e offer 1u55e1tion1 if an for /etter mana5ement of wor6 1tre11 in
!TPC8
,,
BIBLIORAPH4
Books for reference:
Fred Lut!ns : "Or#!n$%!t$on Be!&$or'
(c Gr!) H$** Intern!t$on!*
Ed$t$on+
,F
Ste,en P+ Ro-$n : "Or#!n$%!t$on Be!&$or .
conce,t /ontro&ers$es 0
A,,*$c!t$ons'
1+ As)!t! R!2!$! : "A ce*e-r!t$on c!**ed L$fe'
Un$3ue consu*t!nts 4P5 Ltd+
1+ 6+ 7!$n : "Te 2!n!#e2ent 8ourn!* of
,o)er ,rofess$on!*s'
NTP/ Art$c*es+
,-