Human Resource Management at Work What Is Human Resource Management (HRM)?

and compensating emplo ees, and of attending to their la!or relations, health and safet , and fairness concerns"

The process of acquiring, training, appraising,

#rgani$ation Manager

%eople &ith formall assigned roles &ho &ork

together to achie'e the organi$ation(s goals"

The person responsi!le for accomplishing the

The Management %rocess Human Resource Management %rocesses %ersonnel )spects of a Manager(s *o! +onducting ,o! anal ses %lanning la!or needs and recruiting ,o! candidates -electing ,o! candidates #rienting and training ne& emplo ees Managing &ages and salaries

organi$ation(s goals, and &ho does so ! managing the efforts of the organi$ation(s people"

%ro'iding incenti'es and !enefits )ppraising performance +ommunicating Training and de'eloping managers .uilding emplo ee commitment %ersonnel Mistakes Hire the &rong person for the ,o! /0perience high turno'er Ha'e our people not doing their !est Waste time &ith useless inter'ie&s Ha'e our firm in court !ecause of discriminator actions Ha'e our firm cited ! #-H) for unsafe practices Ha'e some emplo ees think their salaries are unfair and inequita!le relati'e to others in the organi$ation )llo& a lack of training to undermine our department(s effecti'eness +ommit an unfair la!or practices .asic HR +oncepts The !ottom line of managing1

Getting results

 HR creates 'alue ! engaging in acti'ities that produce the emplo ee !eha'iors that the organi$ation needs to achie'e its strategic goals" 2ooking ahead1 3sing e'idence4!ased HRM to measure the 'alue of HR acti'ities in achie'ing those goals" 2ine and -taff )spects of HRM 2ine Manager
Is authori$ed (has line authorit ) to direct the

-taff Manager

&ork of su!ordinates and is responsi!le for accomplishing the organi$ation(s tasks"

)ssists and ad'ises line managers" Has functional authorit to coordinate

2ine Managers( HRM Responsi!ilities

personnel acti'ities and enforce organi$ation policies"

%lacing the right person on the right ,o! -tarting ne& emplo ees in the organi$ation (orientation) Training emplo ees for ,o!s that are ne& to them Impro'ing the ,o! performance of each person

 5aining creati'e cooperation and de'eloping smooth &orking relationships Interpreting the firm(s policies and procedures +ontrolling la!or costs 6e'eloping the a!ilities of each person +reating and maintaining department morale %rotecting emplo ees( health and ph sical condition

Increase producti'it and performance ! 1

Human Resource Managers( 6uties Human Resource -pecialties 7e& )pproaches to #rgani$ing HR Trends -haping Human Resource Management Trends in the 7ature of Work Workforce and 6emographic Trends Important Trends in HRM Meeting Toda (s HRM +hallenges High4%erformance Work - stems

Recruiting, screening and hiring more

effecti'el %ro'iding more and !etter training

 /'idence4.ased HRM Managing /thics /thics HRM4related /thical Issues

%a ing higher &ages %ro'iding a safer &ork en'ironment 2inking pa to performance

-tandards that someone uses to decide &hat

his or her conduct should !e

The %lan of This .ook1 .asic Themes HRM is the responsi!ilit of e'er manager" The &orkforce is !ecoming increasingl di'erse" +urrent economic challenges require that HR managers de'elop ne& and !etter skills to effecti'el and efficientl deli'er and manage HR ser'ices"

Workplace safet -ecurit of emplo ee records /mplo ee theft )ffirmati'e action +ompara!le &ork /mplo ee pri'ac rights

 The intensel competiti'e nature of !usiness toda means human resource managers must defend their plans and contri!utions in measura!le terms" +onclusion )ll managers should understand the importance of human resource management" Human resource management is the responsi!ilit of e'er manager" ) changing en'ironment toda is influencing &hat human resource managers do and ho& the do it" Workforce and demographic changes mean that the &orkforce is !ecoming older and more di'erse" Toda ( &ith emplo ers competing in a challenging ne& en'ironment, emplo ers e0pect and demand more from their HR managers" +onclusion

 )s part of this, emplo ers e0pect their human resource managers to !e a!le to create high performance &ork s stems that produce superior emplo ee performance" Human resource managers must !e a!le to defend their plans and contri!utions in measurea!le terms4 ! appl ing e'idence !ased management"