AMERICAN EAGLE OUTFITTERS ae.

com

American Eagle Outfitters

Aerie Inspection Manual

Prepared by Intertek Labtest, Hong Kong

Date: Sep 15, 2007 Revision 2

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Table of Content Garment Inspection

Quality Assurance Inspection Introduction Of Intertek Inspection Services Offered How To Initiate Inspection Service With Intertek Final Random Inspection (Fri) a) Inspection Criteria b) Extra On-Site Checking c) Size Measurement Check For Garment d) Defect Classification Definition e) Location Of Defects (Zones) Random Sampling Method Acceptable Quality Level (AQL 2.5) Communication & Procedure Contact And Communication Initiating An Inspection Lead Time To Arrange The Inspection Product Availability Results And Reporting Certification Cost Of Resource Audit & Inspection Services Appendix I Inspection Request Form Appendix II Defect Checklist Appendix III Final Random Inspection Report Form Intertek Global Contact List 3 3 4 4 4 5 5 5 6 7 8 8 9 9 9 9 9 10 10 10 11 12 21 29

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Quality Assurance Inspection

Our goal is to provide to our customer a high quality product that meets or exceeds their quality expectation. American Eagles Outfitters maintains quality assurance staff to assist in the selection and development of manufacturers who manufacture products according to American Eagles Outfitters standards and who meet American Eagles Outfitters sourcing policy, principles and guidelines. This field function is also responsible for assisting in starting up new production, monitoring production as it is being made, and communicating with the Buyers and production representatives their findings. American Eagles Outfitters has developed the following general quality assurance and inspection procedures in accordance with the corporations commitment to quality and safety. All quality assurance representatives of agents and suppliers are required to follow these procedures for all American Eagles Outfitters purchase orders.

Introduction of Intertek
Labtest is a global market leader in testing and inspection services for textiles, footwear, accessories other consumer products. Products undergo test and inspection programs against safety, regulatory, quality and performance standards, and increasingly, certified to customers own operating standards. Labtest has gained an uncompromised reputation for accuracy, integrity and confidentiality and, as a result, Labtest now serves as a long term partner with American Eagle Outfitters and a wide range of manufacturers, and importers around the world. As products are increasingly sourced from developing countries, Labtests global network allows test services to be provided near manufacturing sites or customers buying offices. In addition, Labtest's rapid response times gives customers the ability to move quickly enough to meet changing regulations and industry standards. The aim of our services is to reduce and eliminate as many of AEOs importing risks in accepting defective merchandise. Through our on-site inspection, Intertek will monitor the correct fulfillment of AEO Purchase Orders and assure that the merchandise evaluated meets all specific requirements. Meanwhile, Intertek is offering whole range of inspection services to our worldwide clients. Our services include: During Production Inspection Final Random Inspection

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Inspection Services Offered:

During Production Inspection (DPI):
During the early stages of production, AEO may advice Intertek to randomly inspects the first production batch of the product for possible defects. If any should occur, Intertek will identify the deviation and provide advice on the corrective measures that are necessary to ensure a uniform batch and a quality product.

Final Random Pre-Shipment Inspection (FRI):

As third party inspection service provider, Intertek will conducts a Final Random Inspection when goods are packed and ready for shipment on behalf of AEO. Intertek will verify that the shipments conform to the description as it appears in the contract. Intertek works according to conventional statistical sampling procedures, such as ANSI/ASQC Z1.4 (MIL-STD-105E) or AEOs individual product standard requirements.

How to Initiate the Inspection Service with Intertek

Final Random Inspection (FRI)
Intertek will make the necessary arrangements with AEO supplier in order to perform services. Intertek requests AE suppliers that it is their job to arrange a proper environment and labor for inspection. Test equipment/facilities should be available to enable Intertek staff to properly evaluate function, performance, and overall compliance with specifications at the time and place of inspection. Should Intertek inspector(s) arrive at the location and find the inspection conditions unsuitable to carry out a proper physical inspection or, where necessary equipment for testing is not available, then our inspectors may decide to draw samples for further checking and/or testing in Intertek premises if practical. Intertek inspectors will arrive when goods are at least 80% completed, packed and marked. At this time a random sample of cartons will be selected from the whole consignments are per our standard procedure. To ensure AE suppliers do not abuse the requirement of goods availability %, it is recommended that AE suppliers should be instructed to target 100% of packed goods available for inspection.

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i) Inspection Criteria Inspection normally entails visual and manual examination for criteria such as: Style Color Workmanship Packaging Shipping Mark Dimension Quantity Available Assortment

ii) Extra on-site Checking Depending on the product nature and function, some of the following extra checking will be performed during inspection: Function Check *Unit Weight Check Color Comparison (by grey scale) *Metal Detection(if requested) Bar Code Check (5 samples) *on-spot checking apply only with adequate set up/machinery provided by factory. iii) Size measurement check for garment: 1. One piece from each size will be measured for all given specifications covering all the colours. 2. Additional 10% Garments from Sample size will be measured for Critical Measurements. Critical Points For Top: Neck Drop Sleeve length Chest Across shoulders Armhole Across Back Critical Points For Bottom: Waist relaxed Outseam Back rise Low hip Leg opening Critical Points For Bra: Top Back (both sides) Cup Neckline Gore Width Bottom Hook-Up
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Neck width / circumference Garment length (HPS / Center back) Sweep Sleeve opening Across Front

Inseam Front rise High hip Thigh Sweep Bottom Back (both sides) Cup Armhole Gore Height Wire Channel Length

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Across Cup Length Critical Points For Panties / brief: Waist width Front panty width Back panty width Front rise Back rise Side string length on thongs

Across Cup Width Side seam height Leg opening (both side) Front crotch width Back crotch width Crotch liner length

Note: All panties & brief, Top Back and Bottom Back need to measure both sides to ensure the asymmetrical shape of goods. And the findings need to be recorded on the measurement chart to well identify the difference. Either one or both sides of findings out of the tolerance, it would be treat as one defective point against measurement audit. 3. Out of tolerance measurements will be encircled. 4. The total found on encircled measurement points will be counted against AQL 2.5, will follow the allowance on selected sample size, adopted those out of tolerance measurement points on the Measurement Audit. Eg. Shipment Quantity: 5000 Pieces Sample Size: 200 Pieces Total Sizes: 08 Total Colours: 05 Total Number of Measurement Points: 14 Critical Measurement Points: 06 Number of Pieces measured for all the 14 Measurement Points: 08 Pcs (Covering all 05 colours) Additional 10% pieces measured for Critical Points: 20 Pcs Total Points Measured = (08 x 14) + (20 x 06) = 232 Points Hence AQL 2.5 for a sample size 200 will be used to determine whether Measurements are Conformed or Not Conformed. allowance for sample size 200 pcs : 10 Out of Tolerance Points > 10 ~ Measurements Not Conformed. Out of Tolerance Points </= 10 ~ Measurements Conformed.

iv)

Defect Classification Definition A defect that fails to meet mandatory regulations and/or affects the safety of the consumer. A defect which will likely result in product failure, reduction of
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Critical Defects Major Defects -

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product usability, or render the product to be not sellable. Minor Defects A defect not likely to reduce the usability of the product, but likely to reduce the saleability or a discrepancy from the established acceptable limit.

In case where the major and minor defects classification category is ambiguous, the Intertek Testing Services executing office will send the defect inspection sample to American Eagle Outfitters directly for decision. Alternatively, Intertek will take digital photos on defective and have it sent to you by email for your reference. *(Please find the checking list for Garment Inspections from Appendix II Page # 15) Location of defects (zones) The impact of a fault definition (major or minor) may depend on the location within the garment. The diagram below is a guide that illustrates the obvious and less-obvious zones, which should be used in conjunction with the final inspection checklist to assist in defining the fault. Zone A obvious location Whole front area Top 2/3rds of back area Top sleeve area Zone B less-obvious location Under sleeve area Lower 1/3rd of back area

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Random Sampling Method

ANSI/ASQC Z1.4 (MIL-STD-105E) is the most widely accepted method of sampling by attributes and is based on the mathematical theory of probability. ANSI/ASQC Z1.4 (MILSTD-105E) provides specific criteria for acceptance or rejection of a shipment/lot based on the number of defects found, and provides a fair assessment of product quality which is fair to both the supplier and buyer. Unless otherwise instructed, for FRI, Intertek will normally use: ANSI/ASQC Z1.4 (MIL-STD-105E) Single Sampling Plan Normal,Level-II

Acceptable Quality Level (AQL 2.5):

The designated value of defects, expressed as a percentage by the particular sampling procedure and level used, will identify what the buyer will normally accept in the majority of cases. Different AQLs may be designed for different defect classifications - Major and Minor. In general, Intertek will use AQL 2.5 for major defects. * 3 garments with 1 minor defect on each will treated as 1 Major defective. ANSI/ASQC Z1.4 (MIL-STD-105E) Single Sampling Plans, Normal Inspection Level II Inspection Standard: ANSI/ASQC Z1.4 Single Sampling Plans for Normal Inspection General Inspection Level II Lot Size Sample Size Max. No. Defective Units Allowed 2.5 280 32 2 500 50 3 1,200 80 5 3,200 125 7 10,000 200 10 35,000 315 14 150,000 500 21

151 281 501 1,201 3,201 10,001 35,001

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Communication & Procedure

I. Contact and Communication
The local relevant Intertek offices will handle inspection arrangement. For HK and China inspections, Intertek Shenzhen will be the only contact point. All communications are conducted in English.

II.

Initiating an Inspection

To expedite an inspection, Intertek Testing Services requires the following: 1. Copy of Purchase Order showing: Merchandise Description Ordered Quantity Assortment instruction Shipping marks Other Inspection reference including: Reference Sample(s) Product Specifications Instruction Manual Packaging & Packing Instruction Supplier & Factory Contact Details

2.

III. Lead time to Arrange an Inspection

Inspection booking should be made at least10 -14 working days prior to the scheduled date of inspection in general. And 4 working days (for Guangdong Province) or 10 working days (outside Guangdong Province). If air traveling is required, at least 10 working days notice is needed. To initiate an inspection, Intertek requires Purchase Order, reference sample, specification, packing details, factory information as inspection materials. Appropriate equipment/facilities and worker in assisting packing and unpacking of items are needed.

IV. Product Availability

Intertek inspectors will proceed an inspection when the consignment is 100% produced with at least 80% packed and marked. At this time a random sample of cartons will be selected from the whole consignments as per our standard procedure. To ensure your suppliers do not abuse the requirement of goods availability %, it is recommended that your suppliers should be instructed to target 100% of packed goods available for inspection.

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V. Result and Reporting

Inspection reports shall be emailed to American Eagle Outfitters and copy to the vendor on the next working day after the inspection. Unless requested, no hard copy inspection report will be submitted in order to minimize paper consumption and save the planet. *(Please find the report format from Appendix III Page # 33.)

VI. Certification
After inspection report is emailed to you, you can make a shipment decision according to our findings. You can make shipment decision based on our inspection report. Simply by send us a written instruction, Intertek can issue an Inspection Certificate to your supplier. Once we receive suppliers Inspection Certificate Requisition Form, Intertek will issue Inspection Certification in 2 working days. Supplier should arrange courier or collect it personally. This service is a value-added service. No additional cost will be charged.

Cost of Resource Audit & Inspection Services

Minimum Charge: Manday rate Minimum manday rate for Asia Pacific, is US$ 220.00 For Latin America and Mexico is US $ 340.00 For Brazil and Europe is US $ 475.00 For US, Canada US $ 600.00 Overtime Charge: Although unusual, Intertek may be asked to work overtime under special situations. Our charge for overtime outside normal working hours will be US$35.00 per man hour. Arrangement to do inspections on Sunday and public holidays can be made on request. Other Expenses: Travel costs, faxes, sample mailing and other necessary miscellaneous expenses will be charged. Abortive Inspection: In the event of an abortive inspection visit, the charge will be minimum manday fee plus travel. Re-Inspection: The AEO vendors or his designated contracting entity remains responsible to Intertek for the payment of re-inspection costs.

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Appendix I
(Requisition From)

Inspection Request Form

To
1. 2. 3. 4.

(ph: (Fax:

) )

Make appointments with at least 10 working days in advance. Follow - up your appointment by phone call to ensure that we have received your message. e mail this form for all amendments made. Any late cancellation in inspection booking with notice not more than 1 working day before inspection taking place will incur a a charge for 1 manday.

From (Name of the company): Contact Person: Tel No.: Fax No.: We would like to inform you that the following goods will be ready for inspection with details as follows. a) Name of Vendor: b) Item Name: Quantity: P.O. No. Item # c) d) Inspection Date: Inspection Location: Factory Name: Address: Contact Person in Factory: Tel No.: Attachment: Is this the re-inspection of the previous rejected lot? If yes, state the previous inspection report No.: Time: AM/PM

Fax: Yes dated No

e) f)

______________________________________________________________________________

Date of Requisition : ____________________

_______________________________ Supplier/Factory Signature

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Appendix II
(Defect Checklist)

PART I : General defect in apparel manufacture

A) B) C) D) Fabric Accessories Workmanship and appearance Packaging and presentation

PART II : Common defect in specific items

A) B) C) Knitted T-shirt Bra Brief / Panty

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Part I General defect in apparel manufacture Details of Defective : Critical - Use of monofilament sewing thread that will hurt customers skin - No warning clause on polybag if require - Any sharp point/sharp edge on accessories - Loose stud/button/rivet or trim on babywear - Infestation of live insect - Not bilingual (French and English) fiber content for Canada market - Polybag thickness less than 0.038 mm - Needle detected X X X X X X X X Major Minor -

A) Fabric

- Fabric flaw / run more than 1/2" at obvious part of a garment (depends on size) - Fabric flaw / run more than 1" at non-obvious part of a garment (depends on size) - Hole (any size other than pinhole) - Wrong or slanted grain line - Neps /pills on surface (depends on density)

X X X X X

X X X

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Critical - Colour shade difference within same garment (depends on obviousness) - Printing fault (depends on obviousness) - Barrenness on knitted fabric (depends on obviousness) - Permanent crease mark -

Major X X X X

Minor X X X -

B) Accessories - Any missing accessory - Dimension, colour, art work or content not as specified - Button inside out - Button marking not removed - Damaged button (depends on seriousness) - Rusted stud, snap, rivet, buckle, zipper, hook & bar - Paint peel off on stud, snap and buckle (depends on obviousness) - Button and buttonhole not aligned cause bulge (depends on obviousness) - Buttonhole too small to allow button to pass Through - Uncut / partially cut buttonhole - Ragged edges at buttonhole - Broken buttonhole stitches - Button thread easily pulled out - Wordings upside down on button / snap X X X X X X X X X X X X X X X X X X X X X X

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Critical - Gap at zip top / end (depends on size) - Incomplete adhesive on interlining - Illegible information on accessory - Strike through/back from adhesive interlining - Fusing bubbles/Wrinkled fuse on interlining - Sparse embroidery - Wrong way insertion of belt - Insecure shoulder pad attached -

Major X X X X X X -

Minor X X X X X X X

B) Workmanship and appearance ***Stitch and seam Critical - Irregular stitch density - Loose / tight stitches - Crooked stitches (depends on size) - Skipped stitches on lockstitching (depends on size) - Skipped stitches on chainstitching - Broken stitches on lockstitching (depends on size and location) - Broken stitches on chainstitch (any size) - Run-off stitches (depends on size) - Blind stitching visible (depends on obviousness) - Undulated stitches - Snarled stitches - Needle cutting Major X X X X X X X X X Minor X X X X X X X X -

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Critical - Seam grin exposed - Insufficient seam allowance 3/8" (or below specified) - Unwanted pleat - Seam slippage - Puckered seam (depends on obviousness) - Open seam (any size) - Cracked seam - Seam not fully opened before stitching - Underply seam visible (depends on obviousness) - Abrasion feed mark (depends on obviousness) - Uncut thread ends 1" or more (depends on obviousness) ***Assembling Critical - Mismatched stripes, checks or prints over 1/4" - Asymmetric collar (depends on obviousness) - Uneven collar point " (depends on length) - Facings pulling - Uneven sleeve length 1/2" or more - Uneven leg length (depends on obviousness) - High/low pockets 1/4" or more - Pocket not smooth / squared (depends on obviousness) - Pocket flap not centered over pocket 1/4" (depend on length) -

Major X X X X X X X X X -

Minor X X X X X X X X

Major X X X X X X X X X

Minor X X X X X X

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Critical - Misalignment of cuff / neck 1/4" (depends on length) - Uneven hem line -

Major X -

Minor X X

***Washing Critical - Different lots of shade - Uneven washing effect - Streaky mark - Pills / Hairy on garment surface (depends on density) - Broken collar / Cuff and Hem (depends on size) - Sand on garment surface - Rocks inside pockets - Different washing effect (if specified) - Mildew or heavily odor garment ***Pressing Critical - Wrinkle (depends on obviousness) - Wet - Seam not fully pressed open Major X X Minor X X Major X X X X X X X X X Minor X X -

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Critical - Crease mark (depends on seriousness) - Burn mark - Water spot (depends on obviousness) - Colour stain (depends on obviousness) - Oil stain (depends on obviousness) - Melt - Glazed / Scorched mark (depends on obviousness) - Pleated press - Zip / button mark made by improper pressing - Ring from cleaning gun ***Fitting Critical - Sway front / back - Sloping shoulder - Large ,hollow ,high or low bust point - Thigh bulge - Lining exposed - Tight lining - Twisted body / sleeve / leg - Slanted placket - Asymmetric / uneven collar / neck opening -

Major X X X X X X X X X

Minor X X X X X X X X -

Major X X X X X X X X X

Minor -

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D) PACKAGING AND PRESENTATION - Missing price ticket /hangtag/ label/ clips/ cardboard paper/ tissue paper, etc. - Wrong placement of price ticket/hangtag/label etc. - Wrong size set - Wrong size/ colour assortment - Improper folding (depends on obviousness) - Soil/Dirty polybag - Bulky/Broken export carton - Empty space 2" or more inside export carton Part II Common defect in specific items A) KNITTED T-SHIRT Critical - Neck opening / collar not symmetrical (depends on obviousness) - Asymmetric body shape - Twisted body at sideseam 1/2" or more - Twisted/slanted/curved/pleated placket (depends on obviousness) - Colour thread shown at back neck - Missing shoulder seam strap (if specified) - Needle cutting at cuff seaming - Stretched / enlarged buttonhole (depends on size) - Blindstitching exposed at cuff/hem (depends on obviousness) - Twisted seam at cuff / bottom (depends on obviousness)
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Critical -

Major X X X X X X -

Minor X X X

Major X X X X X X X X X

Minor X X X X X X

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- Untrimmed seam allowance at inside hem (inside garment) - Unleveled hem - Mismatched rib colour (depends on obviousness) - Mismatched stripes / checks at shoulder / sideseam 1/8" or above (depends on size) B) BRA

X X

X X X X

Critical - Wire exposed - Frayed edge exposed - Untrimmed elastic end - Shrunk lace at cup edge - Twisted strap -

Major X X X X

Minor X X -

C) BRIEF / PANTY Critical - Hole - High-low side seam (Depend on obvious) - Open seam at gusset - Uneven leg opening - Slanted stripe print > - Slanted stripe print - Colour stain along stitching - Curled elastic Major X X X X X X Minor X X X -

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Appendix IV
(Final Random Inspection report form)

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Intertek Global Contact List

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ASIA: HK / China
Intertek Testing Services Hong Kong Ltd. 2/F., Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong Main Contact Contact: Ms Freda Wong Tel: (852) 2173 8888 Direct: (852) 2173 8286 Fax: (852) 3403 2488 E-mail: freda.wong@intertek.com South of China Contact: Kathy Jing Tel# (86) 0755 - 26020685 Fax#(86) 0755 - 2602 0811/2 E-mail: kathy.jing@intertek.com North East of China Contact: Jane Zhang Tel # (86) - 21 - 64956108 ext-5212 E-mail: jane.zhang@intertek.com Backup Contact Contact :

Inspection

Taiwan
Intertek Testing Services Taiwan Ltd. No. 423, Ruiguang Rd., Neihu District, Taipei City 114, Taiwan Toys & Hardline testing, Inspection: 8/F Main Contact Contact: Ms Pearl Chen Tel: (886) 2-66022888 Ext.303 Fax: (886) 2-66022420 or 66022421 E-mail: pearl.chen@intertek.com Backup Contact Ms. Terisa Chu Tel: 886-2-6602-22306 Fax: 886-2-6602-2420 / 886-2-6602-2421 Email: terisa.chu@intertek.com

Inspection

Bangladesh
ITS Labtest Bangladesh Ltd. T. K. Bhaban (6/F), 13 Kawran Bazar C/A, Dhaka 1215, Bangladesh. Fred Leung Tel: +88 02 8156226-28 or 8156579-80 (ext 128) Fax: +88 02 9125866 Mobile: +88 0189252233 Email: fred.leung@intertek.com

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Inspection

Main Contact Zahidur Rahman Khan

ITS Labtest Bangladesh Ltd.

Tel: Fax:

88 02 8156226-28 88 02 9125866

Backup Contact Mr. Mohammad Shameem Tel: 88 02 8156226-28 ext 621 Fax: 88 02 9125866 Email: mohammad.shameem@intertek.com

E-mail: zahidur.rahman@intertek.com

India
Intertek Testing Services India Private Ltd. Godrej Soaps Complex Unit No. 4, Pirojshanagar, Eastern Express Highway, Vikhroli (East), Mumbai 400079, India Main Contact Ashwin Pathak Tel: 91-22-5597 6911 Fax: 91-22-2518 8787 Email: ashwin.pathak@intertek.com Mr. Arvind Patil E-mail: arvind.patil@intertek.com Backup Contact Mr. V. G. Morab Tel: 91-22-55976910 Fax: 91-22-2518 8787 Email: morab@intertek.com

Inspection / SCA

Intertek Testing Services (I) Pvt. Ltd. Aristo International Building, No. 10, Mahaveer Colony, Saba[ahipuram, Triupur - 641601, India (South) Main Contact P.S. Venkatesh Tel# (91)-421-2232803/4/5/6 Fax# (91)-421-2232801 E-mail: venkatesh@intertek.com.hk Backup Contact

Indonesia
PT Intertek Utama Services Citrabuana Indoloka Building, 2nd - 5th Floor, Jalan Cikini IV No. 2 Gondangdia, Jakarta 10330, Indonesia Main Contact Ririen Prihartini Tel# +62 21 391 8339 Fax# +62 21 3918340 e-mail: ririen.prihartini@intertek.com Sano Resdiano Tel: 6221 - 391 8339 Fax: 6221 - 391 8345 Email: sano.resdiano@intertek.com Fty Evaluation Agustini tel# +62 21 3905153 fax# +62 21 3918340 e-mail : labtest.indonesiasca@intertek.com Backup Contact Nina Tjen Tel: 6221 - 391 4185 Fax: 6222 - 391 8345 Email: nina.tjen@intertek.com

Inspection/SCA

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Korea
Intertek Testing Services HK Ltd Korea Ltd. 3/F Hwawon Building, # 746-1 Yeoksam-dong, Kangnam-gu, Seoul 135-080 Korea Inspection Main Contact Lauren Nam
Tel : 82-2-508-5640 Fax : 82-2-508-5641 E-mail : lauren.nam@intertek.com

Backup Contact
John J Park Tel : (82-2) 508 5640 Fax : (82-2) 508 5641 E-mail: john.park@INTERTEK.com

Malaysia
ITS Testing Services (M) SDN BHD (Labtest) Suite 6.09, Penthouse, Wisma Academy Lot 4A, Jalan 19/1, 46300 Petaling Jaya, Selangnor Darul Ehsan, Malaysia Main Contact Backup Contact Inspection / Ms. Eileen Tan Ms. Chiang Tel: 603 -79567989 / 79560989 Tel: 603 -79567989 / 79560989 SCA Fax: 603 -79551989 Fax: 603 -79551989 Email : eileen.tan@intertek.com Email : sh.chiang@intertek.com

Pakistan
Intertek Testing Services (Singapore) Pte Ltd.
35-D Miran Mohammad Shah Road, Mohammad Ali Society Karachi, Pakistan

Main Contact Inspection Mr Azam Hadi Tel : (92-21) 438 8888 Fax : (92-21) 454 7189 E-mail : labtest.pakistan@intertek.com

Philippines
Intertek Testing Services Philippines Inc ITS Building 2310, Pasong Tamo Ext, Makati Metro Manila, Philippines Main Contact Mrs. Raquel L. Sese Tel: 632- 8195841 to 47 Fax: 632 - 8195848 Email: raquel.sese@intertek.com Backup Contact Ms. Ana Blancaflor Tel: 632-8195841 to 47 Fax: 632-8196848 E-mail: ana.blancaflor@intertek.com

Inspection / SCA

Singapore
Intertek Testing Services (S) Pte Ltd 5 Pereira Road #06-01, Asiawide Industrial Building, Singapore 368025 Main Contact Ms. Serene Teo Tel: 65 63810617 Fax: 65 63826268 Email: serene.teo@intertek.com Backup Contact Mr. Yeo Sin Joon Tel: 65 63810611 Fax: 65 63826268 Email: sinjoon.yeo@intertek.com

Inspection / SCA

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Thailand
Intertek Testing Services (Thailand) Limited 5/1 Phaholyotin, 28 Phaholyotin Road, Bangkok 10900 Thailand Main Contact Ms. Chayasan Jirachanchai Tel. 66 2 939-0661 ext. 303 Fax: 66 2 939-0668 Email: chayasan.jirachanchai@intertek.com Backup Contact Sobhabhan Thong Tel: 66 2 939-0661 ext. 306 Fax: 66 2 939-0668 Email: sobhabhan.thong@intertek.com

Inspection

Vietnam
ITS Vietnam Ltd
. Thank you. 1st Floor, E.Town. Ew Building, 364 Cong Hoa St, Ward 13, Tan Binh District, HCM City, Vietnam

Inspection

Main Contact Ms. Pham Le Yen Nga

Tel: (84-8) 297 1099 (ext. 111) Fax: (84-8) 297 1110 Email : nga.pham@intertek.com

Backup Contact Ms. Nguyen Thi Thao Tel: 84 8 297 1099 Direct line : 84 8 297 1110 Email : thao.nguyen@intertek.com

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EUROPE: Belgium
Please contact our company in France

Bulgaria
Please contact our company in Turkey

Czech Republic
Please contact our company in France

Denmark
Please contact our company in UK

France
Intertek Testing Services (France) sarl 91 Rue Du General De Gaulle, 27100 Le Vaudreuil France Main Contact Mr Jerome Mariage Tel : (33-2) 3209 3636 Fax : (33-2) 3209 3637 E-mail: labtest.france@intertek.com

Inspection

Germany
Intertek Deutschland GmbH Niederlassung Wiesbaden (Labtest), Berliner Strae 207, D-65205 Wiesbaden, Germany Main Contact Mr Dirk Schafer Tel : (49-611) 716 5700 Fax : (49-611) 716 5789 E-mail: labtest.germany@intertek.com

Inspection

Greece
Please contact our company in France

Hungry
Please contact our company in France

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Ireland
Please contact our company in UK

Italy
Intertek Testing Services (Italy) s.r.l. Viale Europe, 66a, 1- 50018 Scandicci Florence, Italy Main Contact Mr Riccardo Pastacaldi Tel : (39-055) 790 873 Fax : (39-055) 791 198 E-mail: labtest.italy@intertek.com

Inspection

Poland
Poland Intertek Testing Services (France) Przedstawicielstwo W Polsce, Ul. Jutrzenki 177 (Budynek GEBO), 02-231 Warszawa, Poland Main Contact Ewa Borcz-Wdowiarska Tel / Fax : (48-22) 873 9045 E-mail: labtest.poland@intertek.com

Inspection

Portugal
Labtest Portugal - Testes Laboratorias, Lda Rua Antero De Quental, n221 Sala 101/102, 4455-586 Perafita - Matosinhos, Portugal Main Contact Ms. Alice Lima Tel: 00 351 22 999 80 80/82 Fax: 00 351 22 999 80 81 Email: Alice.lima@intertek.com

Inspection

Romania
Please contact our company in Turkey

Slovak Republic
Please contact our company in France

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Spain
Intertek Testing Services (Spain) SarL Placa Ramon Llull 7-10, 08203 Sabadell Barcelona, Spain Main Contact Mr Alberto Matarrodona Tel : (34-93) 712 0670 Fax : (34-93) 712 0469 E-mail: labtest.spain@Intertek.com

Inspection

Switzerland
Please contact our company in Germany

Turkey
Intertek Test Hizmetleri (AS) Turkey Fatih Caddesi, Dereboyu Sok, No. 4 Kat 2, Halkali 34303 Istanbul, Turkey Main Contact Aysegul Demirler Tel: 00 90 212 471 00 65 Ext.122 Fax: 00 90 212 696 99 06 Email: aysegul.demirler@intertek.com Backup Contact Contact : Ms Muge Moya Tel : (90-212) 471 0065 Fax : (90-212) 471 1172 E-mail: muge.moya@intertek.com

Inspection

UK
Intertek Testing Services (Leicester) Limited Centre Court, Meridian Business Park, Leicester LE19 1WD, United Kingdom Main Contact Mr Calvin Yam Tel : (44-116) 263 0330 Fax : (44-116) 263 0311 / 2 E-mail: labtest.uk@intertek.com

Inspection

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MEXICO, CENTRAL AMERICA AND SOUTH AMERICA Argentina

Please contact our company in Colombia

Bolivia
Please contact our company in Colombia

Brazil
Intertek Testing Services R: Dr. Renato Paes de Barros, 778, 6. Andar Conj. 61, Itaim So Paulo SP, Brazil Main Contact Inspection Ms. Danielle Cordeiro Tel: (5511) 3707-0650 Fax: (5511) 3707-0656 E-mail: danielle.cordeiro@intertek.com Backup Contact Mr. Jackson Luvizotto Tel: (5511) 3707-0650 Fax: (5511) 3707-0656 E-mail: jackson.luvizotto@intertek.com

Caribbean Countries
Please contact our company in Guatemala

Central American Countries

Please contact our company in Guatemala

Chile
Please contact our company in Colombia

Colombia
Intertek Testing Services Calle 98 # 22-64, Oficinas 405-406, Edificio Calle Cien, Bogota, Colombia Backup Contact Ms. Viviana Rodriguez

Main Contact Inspection

Camilo A. Caycedo B.
Tel: +57.1.256.8392 Fax: (57.1) 493 3255 E-mail: camilo.caycedo@intertek.com Ms. Adriana Cortes Tel: (57.1) 493 0913 Fax: (57.1) 493 3255 E-mail: adriana.cortes@intertek.com

Tel: (57.1) 256 8392 Fax: (57.1) 493 3255

E-mail: viviana.rodriguez@intertek.com

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Ecuador
Please contact our company in Colombia

Guatemala
GUATEMALA INTERTEK TESTING SERVICES INTERNATIONAL, SOCIEDAD ANONIMA 20 Calle, 26-30, Zona 10, Conjunto Empresarial Pradera, Bodega Numero 4, Guatemala City, Guatemala Tel : (502) 2366 9013 Fax : (502) 2367 5209 E-mail: labtest.guatemala@intertek.com Contact: Ms Claudia Lobos

Honduras
Please contact our company in Latin America

Latin America
INTERTEK LABTEST - Latin America 8125 Northwest 53rd Street Suite 200, Miami Florida 33166 USA Tel : (1-305) 513 3000 Fax : (1-305) 513 2856 E-mail: roque.corona@intertek.com Contact : Mr Roque Corona

Mexico
Intertek Testing Services De Mexico Av. lvaro Obregn 286 piso 3 Col Roma, C.P 06700 Mxico City-Mxico Backup Contact Mr Victor Arroyo Tel: +52 55 5063 7199 Fax: +52 55 5211 5030 E mail : victor.arroyo@intertek.com

Main Contact Inspection Bernice Guerra Tel# +52 55 5063 7193 Fax# +52 55 5211 5030 E mail : bernice.guerra@intertek.com Ms. Olivia Torpey Tel: +52 55 5063 7126 Fax: +52 55 5211 5030 E mail: olivia.torpey@intertek.com

Paraguay
Please contact our company in Colombia

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Peru
Please contact our company in Colombia

Santiago , Dominican Republic. Please contact our company in Guatemala

Uruguay
Please contact our company in Colombia

Venezuela
Please contact our company in Colombia

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NORTH AMERICA U.S.A

Intertek Labtest NA
70 Diamond Rd., Springfield, NJ 07081, USA

Inspection

Main Contact Johanna Vargas Tel: +1.973.924.2558 Fax: +1.973.379.4563 Email: johanna.vargas@intertek.com

Backup Contact Arjun Parmar Tel: 973-924-2545 Fax: 973-379-5232 Cell: 862-686-9042 E mail: arjunsinh.parmar@intertek.com Francis Yuk Tel: 973-924-2506 Fax: 973-379-5232 Cell: 732-558-0263 E mail: francis.yuk@intertek.com

Canada
Intertek Testing Services NA Inc. 3210 American Drive, Mississauga, Ontario, Canada L4V 1B3

Inspection

Main Contact Ms Shirley Luo Tel: 1-905 678 7820 Ext. 254 Cell: 1 416 473 5590 Fax: 1 905 678 7131 Email: shirley.luo@intertek.com

PROPOSAL AND TECHNICAL INFORMATION LISTED IN THIS THIRD PARTY PRESHIPMENT INSPECTION SERVICE ARE PROPRIETARY INFORMATION TO INTERTEK.

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