A PROJECT REPORT ON

Job Satisfaction In HUL

Submitted to Punjabi University, Patiala In partial fulfillment of the requirement for the award of degree of Master of Business Administration By: Manpreet Kaur Class Roll No: 59 MBA 2ND YEAR (2012-2014) Registration No: 413-12-149

Under the guidance of: Dr.Rohit Markan Asstt. Professor, Deptt. Of Management

DESH BHAGAT INSTITUTE OF MANAGEMENT AND COMPUTER SCIENCES MANDI GOBINDGARH 2014

Contents
S. No. 1 Introduction 1.1 Introduction to topic(Employees Resistance to
Change in Vodafone)

Title of the Chapter

Page No.

1-12

1.2 Company Profile 1.3 Industry Profile

13-18 19-20 21-29 30-32 33 34 35-49 51-54 55 56

2 3

Review Of Literature Research Methodology 3.2 Objectives 3.3 Limitations

4 5

Analysis & Interpretation 5.1 Findings 5.2 Conclusion 5.3 Suggestions

Bibliography Questionnaire

PREFACE
MBA is a stepping stone to management career. In order to achieve practical, positive and concrete results, the classroom needs to be effectively fed to the realities of the situation exiting outside the classroom this is particle truth of the management. To develop healthy managerial and administrative skills in the potential managers it is necessary that the theoretical knowledge must be supplemented with expose of real environment. Actually it is very vital for the management and it is very in the practical training that the measuring of management is itself realized. My project is on Job Satisfaction. If your company is like most companies today, you're working leaner. You're asking everyone on your staff to work harder and smarter, often without the support you may have had in the past. When you're asking so much of your employees, your managers may curb discipline measures for fear of losing a good worker. However, lean times are when employers most need employees to fulfill their job duties. When your managers ask employees to work additional time or take on increased responsibilities, they often face resistance. When an employees pushes back against working harder, ask yourself, "Is the resistance a motivation problem or a discipline issue?" Resistance can be caused by two factors. First, the employee might lack the knowledge to do the job, which can be solved by training. Second, and more troubling, it could be a lack of desire brought on by a bad attitude.

ACKNOWLEDGEMENT
A project is a combination of views, ideas and suggestions and contribution of many people. The report is the opportunity to thank those who contributed towards its fulfillment. Firstly I would like to thank the teachers of my institute for making me able to prepare this project. I would also like to thank my project guide Dr.Rohit Markan. I would like to thank my parents who give me encouragement and support. I conclude by delivering my thanks to the almighty for giving me strength and for enabling me to understand this project and for everything else.

MANPREET KAUR

DECLARATION BY THE STUDENT

I hereby declare that this project tilted EMPLOYEE RESISTANCE TOWARDS ORGANIZATIONAL CHANGE (WITH REFERENCE TO VODAFONE) is based on the original work carried out by me under the supervision of Ms Rajni is an original and bonafide work carried out in partial fulfillment of the requirement of the award of the degree of Master of Business Administration of Punjabi University Patiala. This is my original work and not submitted for any other diploma, fellowship, award or prizes. This is my sole effort.

Place:

Ab. Raouf Naikoo