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CV - Jaydee Marie Lozano-2014
CV - Jaydee Marie Lozano-2014
Lozano
5092 Resurreccion St. San Antonio Valley 5, Sucat Paraaque City 1715 (02) 409 1396 (63) 905 380 2327 Jaydeemarielozano@yahoo.com EDUCATION University of Santo Tomas Bachelor of Science in Business Administration Major in Business Economics June 2007 March 2011
PROFESSIONAL EXPERIENCE HYUNDAI ASIA RESOURCES, INC. Quality Assurance and Process Enhancement Divison Planning and Administrative Assistant After Sales Department April 2011 July 2013 ADMINISTRATIVE FUNCTIONS Addresses the requests / inquiries of department managers/ division head in a timely manner Provides administrative assistance to the Senior AVP and other company officers as required or as requested including word processing, transcription, information research, filing, taking and directing telephone messages Drafts memos, financial and other reports as appropriate Makes arrangements and assists with executive management meetings and conferences Schedules and performs word processing and spreadsheet activities; formats, revises and prints out final copies of complex documents for other employees Trains on-the-job trainees and assists with questions or problems related to Service operations Responsible for developing, implementing and updating office policies and procedures including scheduling appointments, processing mail, answering phones and ordering supplies Coordinates all travel arrangements for the department; researches and makes flight, hotel and rental car reservations in accordance with company policies and to obtain the most economical and efficient travel Creates travel itinerary and schedules in accordance with authorized travel requests Performs other administrative or office duties or projects as required or as assigned Ensures proper documentation of reports and correspondences Acts as first line of inquiry receiving concerns addressed to the Senior AVP Liaises with other department regarding issues within the company AFTER SALES MARKETING INITIATIVES Assists in the conceptualization of company-initiated activities Administers the needed collateral during Marketing promos / activities Processes promo rebates given to dealers Creates the After Sales Marketing report for the Department manager Assists in off-site programs like test drives, Marketing activities Participates in company-initiated projects like summer motorist roadside assistance Provides research on the process improvement measures for Marketing activities Have been exposed to numerous operation field works Provides assistance to Marketing Department in overseeing operations in various regional dealerships Supervises the dealers in off-site events (mall displays) REPORT GENERATION Maintains spread sheet reports for the Marketing activities results to be submitted to the company headquarters in Korea Utilizes the data gathered / reports generated to establish recommendations to improve the operations process
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Provides analysis on dealer After Sales department data and establish trends and use these as basis to make operation strategies and recommendations Updates the Monthly Performance Reports of dealers Collates all departmental reports for submission to the Dealer Development Division of the company
CLIENT / STAKEHOLDER RELATIONS Provides regular updates to stakeholders Coordinates with internal customers in terms of business needs, resolutions, action items, client staff concerns Performs other initiatives that can further solidify stakeholder relationship Ensures the implementation of cost-effective measures to fill existing requirements Represents the company in various external activities TRAININGS & SEMINARS ATTENDED: April 24-25, 2013
PAS National Convention 2013 Ballroom B, Dusit Thani Manila Guthrie Jensen Powerful Presentation Course Bonifacio Technology Center, Taguig Guthrie Jensen Business Communication Course Bonifacio Technology Center, Taguig PAS National Convention 2012 Mindanao Ballroom, Sofitel Phil. Plaza Manila CCP Complex, Roxas Blvd., Pasay City Product Knowledge Training/Seminar Sta.Fe Training Room KPMG Center, Ayala Avenue, Makati City The 7 Habits of Highly Effective People (Signature Program) Luxureville, Multinational Village, Paraaque City Facilitator:Raymond Ciriaco Image Plus Workshop Hyundai Asia Resources Inc. Delivered by May K Learning Center Incorporated
SUMMARY OF SKILLS: Familiarity with human resource areas specifically, recruitment and sourcing / marketing Able to work in a fast-moving, dynamic working environment/industry Demonstrated multi-tasking capability Demonstrated leadership skills with ability to influence and persuade senior management Excellent interpersonal relationship skills with employees at all levels management and rank-and-file Excellent quantitative and analytical skills with strong attention to detail Excellent verbal, written communication and presentation skills Strong planning, organizational and coordination skills General working knowledge of various software applications such as Microsoft Word, PowerPoint and Excel Ability to process a high volume of detailed work in a short time frame Solid analytical decision-making skills Great people skills
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