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Table of Contents
Navigating the Users Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Printing Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
How to choose paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Finding the HP print settings box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 How to print on standard paper sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 How to print on different paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 How to print on both sides of the paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 How to create a mirror image of your document . . . . . . . . . . . . . . . . . . . . . 36 About color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 About pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
The HP DeskJet Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Maintaining your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Increasing printer performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Minimum printing margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Supplies and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Language Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Environmental Attributes of the DeskJet Printer. . . . . . . . . . . . . . . . . . . . . . .74
4 Carefully remove the protective vinyl tape from the tri-color and black print cartridges.
5 For each print cartridge, lift the cradle latch inside the printer. With the copper electrical contacts toward the rear of the printer and the print cartridge held vertically, push the print cartridge firmly down into the appropriate cradle.
Insert the black print cartridge in the right cradle, and insert the tri-color print cartridge in the left cradle. You must insert both print cartridges for the printer to operate.
light continues to blink or if the cradle doesnt move to the right side of the printer, take out both cartridges and reinsert them. When a print cartridge starts to run out of ink, replace it. If you do not have a replacement, leave the empty print cartridge in the cradle of the printer. The printer will not print with only one print cartridge installed. We recommend you keep spare print cartridges on hand. When buying print cartridges, check the part numbers referenced below carefully to make sure you are buying the right print cartridges for your printer. These print cartridges have been specifically designed to work with your printer to produce results that are always clear, always sharp.
6 Close the latch. You will hear a click and feel resistance when the latch is pushed down. 7 Close the top cover. The Print Cartridge light continues to blink for awhile and then goes off. (Youll hear the cartridge cradle return to its home position on the right side of the printer.)
840C, 842C, and 843C require: Black HP No. [15] (equivalent to C6615 Series) Tri-Color HP No. [17] (equivalent to C6625 Series)
2 Remove a stack of paper from its packaging. (Make sure all the paper in the stack is the same size and type.) Tap the stack on a flat surface to even it up.
3 Load the paper into the IN tray, printable side down. The IN tray holds up to 10 mm or 3/8 inch at a time. 4 Push the paper toward the back of the paper tray until it stops.
5 Slide both paper adjusters to fit snugly against the papers edges. Make sure the paper lies flat in the tray and that the paper fits under the tab of the paper-length adjuster.
6 Slide the IN tray all the way back in. Flip the OUT tray back down if its up.
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5 Close any software programs that are open and running on the computer, except the HP DeskJet installer, Windows Explorer, or Program Manager. See page 26 for instructions on how to close software programs. 6 Follow the installation instructions for your computers operating system.
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2 When the opening screen appears, click Install HP DeskJet 840C Series Printer Software. (Your printer model number will be on the install button.) 3 When the HP License Agreement box appears, read the agreement and click Accept. 4 Do one of the following: If the printer is turned on and is connected to the computer with the parallel printer cable, the setup program automatically detects the printer and the port to which it is connected. Then, proceed to step 5. OR If the printer is turned off or if the connection to the computer has not yet been made with the parallel printer cable, the setup program asks you to specify which port to use for the printer. Select an LPT-type port; the default setting of LPT1 is appropriate for most computers. Click Next and proceed to step 5.
5 Follow the instructions on the screen. If something goes wrong, go to If you have problems installing on page 13.
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1 After a few seconds, the Add New Hardware Wizard screen appears.
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5 Double-click the CD or disk drive icon, which ever is appropriate for the type of media you are installing from. Click on the win98usb folder then click OK to close the Browse screen and return to the Wizard.
4 Select Specify a location and then click the Browse button. Do NOT click Next. 6 Click Next.
The Add New Hardware Wizard searches for the win98usb driver. If Windows is unable to find a driver, click Back to return to Step 4. 22
9 Soon the opening screen for installing the HP DeskJet printer software appears. Click Next.
The driver file is installed on your computer. 8 When you are notified that installation of the USB software is completed, click Finish.
10 When the HP License Agreement box appears, read the agreement, then click Accept.
If something goes wrong with the USB software installation, go to Problems with your USB installation? on page 24.
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11 If you are notified that the HP DeskJet printer port could not be located, select the USB port. Then click Next. 12 Follow the on-screen instructions. If something goes wrong with the printer software installation, go to If you have problems installing on page 13.
Note: The HP DeskJet 840C Series printer is automatically set as the default Windows printer. If you find that it is not the default Windows printer, go to Setting the HP DeskJet Printer as the Default on page 26.
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I accidentally cancelled the USB installation the first time I connected my HP DeskJet printer to my computer. How do I get it to appear again?
To redisplay the USB installation screens: 1 Disconnect the USB cable from your printer. 2 Insert the printer software CD (or Disk 1 if you have diskettes) into your computer. 3 Click Start Run. 4 Browse to your disk drive and select Setup, then click Open. 5 The setup.exe file will appear in the dialog box. Click OK. 6 Select the Remove HP DeskJet 840C Series Software option. 7 Connect the USB cable to your printer again. The USB installation screen should appear again. 8 Continue with the first step of USB Step 7: Install USB and printer software on page 21.
When I install the USB software, I get an Unknown device is found message.
Disconnect the USB cable, remove the printer software, and turn off the computer and printer. Unplug the electrical power to the printer, then reconnect your printer and restart the USB software installation.
After I installed my printer, why isnt my HP DeskJet printer assigned to an LPT printer port in the Print dialog box of my software application?
USB uses a different naming convention for USB devices. After the printer has been installed, you see USB/DeskJet 840C/ (serial number of your printer).
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3 If you still dont see the box, click Setup, Options, or Properties.
Try This...
1 Click File and then click Print. 2 Then click whichever button you seeSetup or Options.
Save time and ink. Click Draft mode. Draft is recommended for printing test pages and proofing drafts.
Flip the image. Click Mirror Image. This is great for iron-on transfers.
Select the appropriate settings. Choose the correct paper size and type for the job.
Save time and color ink. Click here to print drafts of color documents in shades of gray
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Book option
Tablet option
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Appendices
Until now, weve been talking about the what, where, and how of your printer. If youre ready for some simple facts about the printer and printer supplies, here they are.
You may be able to increase photo printing speed by enabling Hardware ECP. Click the Configuration tab and check Attempt to Use Hardware ECP. Apply your changes and print your photo.
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C1823AC
C1823AE
C1823AL
C1823A
C1823DA
C1823DC
Tri-Color Ink Print Cartridge - Prints Approximately 360 Pages Based on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for Canada) Tri-Color Ink Print Cartridge - Prints Approximately 360 Pages Based on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for Europe) Tri-Color Ink Print Cartridge - Prints Approximately 360 Pages Based on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for Latin America) Tri-Color Ink Print Cartridge - Prints Approximately 360 Pages Based on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for USA) Tri-Color Ink Economy Print Cartridge - Prints Approximately 180 Pages Based on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for Asia/Pacific) Tri-Color Ink Economy Print Cartridge - Prints Approximately 180 Pages Based on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for Europe) Tri-Color Ink Economy Print Cartridge - Prints Approximately 180 Pages Based on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for Latin America) Tri-Color Ink Economy Print Cartridge - Prints Approximately 180 Pages Based on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for USA) Tri-Color Ink Cartridges (2 Pack of C1823D) - Each Prints Approximately 360 Pages on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for Asia/Pacific) Tri-Color Ink Cartridges (2 Pack of C1823D) - Each Prints Approximately 360 Pages on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for Europe) Tri-Color Ink Cartridges (2 Pack of C1823D) - Each Prints Approximately 360 Pages on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for Latin America) Tri-Color Ink Cartridges (2 Pack of C1823D) - Each Prints Approximately 360 Pages on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for USA) Tri-Color Ink Cartridges (2 Pack of C1823D) - Each Prints Approximately 360 Pages on 13.5% Total Density (4.5% for Each Color) on a 8in by 10in Print Area (for USA) Top/front access door - Print cartridge access door - Solid door without a window opening
C1823DE
C1823DL
C1823D
C1823GA
C1823GE
C1823GL
C1823G
C1823TA
C1823TE
C1823TL
C1823T
C6618AN
C587040045
C645860001 C645860002 C6458A C645960001 C645960002 C6459A C646060001 C646060002 C6460A C646160001 C646160002 C6461A C646260001 C646260002 C6462A
Top/Front Access Door Assembly - Print Cartridge Access Door With Strawberry Window - With Installation Instructions Top/Front Access Door Assembly - Print Cartridge Access Door With Strawberry Window - Without Installation Instructions Top/Front Access Door Assembly - Print Cartridge Access Door With Strawberry Window - Replaces the Existing Door Top/front access door assembly - Print cartridge access door with lime window - With installation instructions Top/Front Access Door Assembly - Print Cartridge Access Door With Lime Window Without Installation Instructions Top/Front Access Door Assembly - Print Cartridge Access Door With Lime Window - Replaces the Existing Door Top/Front Access Door Assembly - Print Cartridge Access Door With Tangerine Window - With Installation Instructions Top/front access door assembly - Print cartridge access door with tangerine window - Without installation instructions Top/Front Access Door Assembly - Print Cartridge Access Door With Tangerine Window - Replaces the Existing Door Top/Front Access Door Assembly - Print Cartridge Access Door With Grape Window - With Installation Instructions Top/Front Access Door Assembly - Print Cartridge Access Door With Grape Window - Without Installation Instructions Top/Front Access Door Assembly - Print Cartridge Access Door With Grape Window - Replaces the Existing Door Top/Front Access Door Assembly - Print Cartridge Access Door With Blueberry Window - With Installation Instructions Top/Front Access Door Assembly - Print Cartridge Access Door With Blueberry Window - Without Installation Instructions Top/Front Access Door Assembly - Print Cartridge Access Door With Blueberry Window - Replaces the Existing Door I/O and power input cable covering door No. 15 Black Ink Print Cartridge - 21 ml Ink (for Asia/Pacific) No. 15 Black Ink Print Cartridge - 21 ml Ink (for Canada) No. 15 Black Ink Print Cartridge - 21 ml Ink (for Europe) No. 15 Black Ink Print Cartridge - 21 ml Ink (for Latin America) No. 15 Black Ink Print Cartridge - 21 ml Ink (for USA) No 15 Black Ink Print Cartridge - 25 ml Ink (for Asia/Pacific)
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No. 15 Black Ink Print Cartridge - 25 ml Ink (for Canada) No. 15 Black Ink Print Cartridge - 25 ml Ink (for Europe) No. 15 Black Ink Print Cartridge - 25 ml Ink (for Latin America) No. 15 Black Ink Print Cartridge - 25 ml Ink (for USA) Main logic PCA cover - Has cut outs for the USB interface socket, parallel interface socket, and power module socket Main Logic PCA EMI Shield - Installed Between Main Logic PCA and Main Logic PCA Cover Main logic PCA - Configured for English font - Not for Europe Main Logic PCA - Not for Purchase in Europe - Can be Configured for Arabic, Cyrillic, Greek, Hebrew, Lithuanian, Latvian, or Thai Font DeskJet 810C Nameplate Left Side Case - Covers the Left Side of the Printer Output door - Separates output media from input media Keypad assembly Worldwide Input Power Supply Module - 100V-240V, 50/60Hz - Does Not Include Detachable Power Cord Power cord (For 120V in the USA, Canada, Mexico and Latin America) Note: This power cord has been recalled to order replacement power cord kit please call 1-877-917-4378 or visit http:h30022.www3.hp.com/home1/ Power Cord (2 Wire, Quartz Gray) - 120V in USA/Canada - 1.8m Power Cord (Gray) - Japan - 1.8m Power Cord (2 Wire, Quartz Gray) - Australia - 1.8m Power Cord (2 Wire, Quartz Gray) - for 240V in the UK - 1.8m Power Cord (2 Wire, Gray) - India - 1.8m Power Cord (2 Wire, Gray) - for China - 1.8m Power Cord (2 Wire, Quartz Gray) - for 220V in Europe, Asia Pacific, Germany, Spain, France, Netherlands, Switzerland, Italy, Portugal - 1.8m Right Side Case - Covers the Right Side of the Printer
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C640960162
C4557-20026 Felt Retainer - Holds the Lubricating Felt to the Side of the Carriage (2 Used) C4557-20027 Cartridge Latch Shaft - Installed Near Top of Carriage - Used to Hold Cartridge Latches in Place C4557-60045 Cartridge latch (Black) - Holds black ink cartridge in place C4557-60046 Cartridge latch (Color) - Holds color ink cartridge in place C4557-80002 Felt Washer Mounted to Sides of the Ink Cartridge Carriage Assembly - Used to Lubricate the Carriage Rod (2 Used) C6409-40031 Ink Cartridge Carriage - the Largest Piece of the Carriage Assembly Does Not Include Other Items Such as Latches or Felt Washers (Also Known as the Cradle) C6409-60003 Ink cartridge carriage assembly - This item should be replaced only by trained, experienced service personnel
C2145-00037 ESD Blade - Installed Between Cartridge and Carriage PCA (Only one used on the color cartridge side)
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C2145-00033 ESD Spring - Installed Between ESD Blade and Carriage PCA C6409-60237 Ink cartridge carriage PC board C6409-40028 Belt Attachment Plate - Mounted to back of Ink Cartridge Carriage Assembly - Used to attach the Carriage Drive Belt C5870-40036 Integrated Slider - Mounted to Top Rear of Carriage Assembly
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DESCRIPTION Left wall pusher - Pushes against left side of media to maintain correct edge alignment Paper Input Tray Pressure Plate - Tray Installed in Rear of Input Tray - Used to Lift Paper Stack Paper Input Tray Base - Holds Paper Supply for Printer - Does Not Include the Pressure Plate Assembly Paper Input Tray Assembly (Partial) - Holds Paper Supply for Printer - Includes Only Base of Tray and Pressure Plate Assembly Left Wall Spring (Rear) - Provides Pressure Against Media Attached Near the Rear of the Width Adjust Width adjust (Gray) - Holds media against right wall of input tray Left Wall Spring (Front) - Holds Left Wall Assembly in Position Attached to the Front of the Width Adjust Width Adjust Channel - Mounted Under the Left Wall Paper Input Tray Base - Holds Paper Supply for Printer - Does Not Include the Pressure Plate Assembly Paper Input Tray Assembly (Partial) - Holds Paper Supply for Printer - Includes Only Base of Tray and Pressure Plate Assembly Fine paper length adjuster (Gray) - Holds paper firmly against the back of the paper input tray Length adjust pad (Poron) - Mounted under the fine length adjuster Length adjuster - Media input length adjuster Paper length adjuster spring - Provides tension for paper input length adjuster Paper Input Tray Pressure Plate - Tray Installed in Rear of Input Tray - Used to Lift Paper Stack Paper Input Tray Assembly (Partial) - Holds Paper Supply for Printer - Includes Only Base of Tray and Pressure Plate Assembly
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C4557-60062 Banner PCA and Cable Assembly - Installed Inside Left Panel of Paper Output Tray C6411-60004 Paper tray left side assembly (Left cheek assembly) - Includes left cheek, banner PCA and cable assembly, banner switch lever
C4557-40116 Paper Tray Left Outer Panel (Left Cheek) - Attaches to Left Edge of Wing Frame C6411-60004 Paper tray left side assembly (Left cheek assembly) - Includes left cheek, banner PCA and cable assembly, banner switch lever
C6411-40006 Banner Lever - Attached to Front of Paper Tray Left Outer Panel Used to Choose Either Single Sheet Paper or Continuous Feed (Banner) Paper C6411-60004 Paper tray left side assembly (Left cheek assembly) - Includes left cheek, banner PCA and cable assembly, banner switch lever
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C4557-40024 Left wing - Holds printed paper after being ejected C4557-40025 Right wing - Holds printed paper after being ejected C4557-40098 Paper Tray Left Inner Panel (Left Cheek Cap) - Mounts Between Left Wing and Left Outer Panel C6409-00017 Wing Spring - Provides Pressure on the Wing During Paper Output
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C4557-40099 Paper Tray Right Inner Panel (Right Cheek Cap) - Mounts Between Right Wing and Right Outer Panel C4557-00011 Drawer spring - Holds input drawer in place C4557-40034 Drawer cam - Short, spring loaded lever attached to the base of the wing frame - Used to draw input tray into position C5870-40019 Paper Tray Right Outer Panel (Right Cheek) - Attaches to Right Edge of Wing Frame C5870-40039 Wing frame - Chassis for in/out tray components C4557-20020 Envelope spring - Holds envelopes in position for picking
C4557-40014 Back Plate - Holds Latch Spring, Knob and Latch Components of Rear Cleanout Assembly C4557-20009 Latch Spring - Provides Friction for Rear Access Door Knob C4557-40042 Rear Access Cleanout Latch - Installed in Back Plate - Used in Conjunction With Rear Access Cleanout Knob to Hold Back Plate in Place (2 Used) C4557-40013 Rear paper guide - Guides media through rear of printer C4557-40090 Rear cleanout door knob C4557-40015 Rear Roller (Black) - Between Paper and Rear Paper Guide C4557-20003 Rear Roller Spring - Flexible Axle for Rear Roller C4557-60076 Rear cleanout door assembly - Paper jam cleanout door
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Encoder Spring - Provides Tension for Encoder Strip Gear - Mounted on Pickup Roller Assembly Pickup roller assembly - Shaft with large rollers, gear, and 2 bearings - Picks paper from paper input tray - Available for trade sales in Europe and Asia/Pacific - Available for authorized service centers only in USA Pickup roller - Shaft with large rollers - Does not include other items such as gear or bearings Encoder Strip (Clear Strip with Position Marks) - Used by the Sensor in the Carriage Assembly to Determine Position Carriage rod - Shaft that the carriage assembly rides on - This item should be replaced only by trained, experienced service personnel Turnaround Assembly - Mounts in Right Side Base of Printer Provides Carriage Belt Tension - Does Not Include Spring Belt Tension Spring - Provides Tension for Carriage Belt Keypad and Service Station Cable Assembly - Between Main Logic PCA, Keypad, and Service Station
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C455700009 C640900013 C642960025 C640940040 C587020002 C455720007 C455740021 C587040030 C455740016 C455720028 C455700037 C455780019 C455740150 C455740063 C587040020 C587000004
Seperator Spring - Provides Pressure Between Seperator Assembly and the Center Drive Roller BacKBone - Large metal item where the main logic PCA and the carriage drive motor are mounted - This item should be replaced only by trained, experienced service personnel Pivot Link - Installed Between the Pick Cam Link Pin and the Pivot Pick cam - Controls pressure plate and lever Paper stacker (kicker) spring Pinch Spring - Provides Tension on Upper Paper Guide Feedroller Idler Gear - Between Shift Plate and Pick Roller Pivot Assembly - Large Plastic Item Below the Feedroller Assembly - Picks and Feeds Media Through Print Mechanism Should Be Replaced Only by Experienced Service Personnel Kicker - Restacks paper in stack after top sheet is picked EOR tension spring - Maintains tension on wear strip Pressure plate lever - Transfers upward pressure from the separator lifter to the kicker Paper Motor Encoder Disk - Mounts on the Left End of the Pivot and Feedroller Assembly Shaft Pivot snap - Used to hold pivot to pick feed roller shaft Separator Lifter - Small Plastic Piece Installed in Base of Print Mechanism Under the Lower Paper Guide - Used to Lift the Separator Peg Right backbone brace - Installed on right side of printer base to provide support for backbone Wear strip - Long, spring loaded strip mounted in top of backbone - Used to ensure smooth ink cartridge carriage motion
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Shifter spring - Provides tension on the pivot Gear - Mounted on Pivot Feed Roller Assembly Pivot feed roller - Shaft with 4 hard rollers - Does not include other items such as gear or encoder Pivot feed roller assembly - Shaft with small rollers and paper encoder - This item should be replaced only by trained, experienced service personnel Paper Pusher - Small, Spring Loaded Lever Attached to Pivot Pushes Against Left Side of Paper to Maintain Right Edge Alignment (2 Used) Paper pusher spring - Maintains alignment in paper tray For the Bottom of the Printer (4 Used) Service Station ESD Grounding Clip - Attached Between the Service Station and the Printer Base
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