eServices Europa Annual Event

Portugal

26-27 November 2009

Taguspark, Parque Ciência e Tecnologia,

Núcleo Central 100,
2740-122 Oeiras

Provisional agenda

In the framework of the 2nd Cycle of the eServices Europa project (www.eservices-
europa.eu) a major training, informative and networking event is organised co-hosted
by the Portuguese ICT PSP National Contact Point (NCP).

In line with the eServices Europa project’s major goal of supporting the network of
NCPs, the session will have the shape of a two-day event where some of the most
active NCPs inside the ICT PSP NCPs network will come together to strengthen their
relationship, exchange ideas for the continuous development of their network,
interact with their respective constituencies and receive training in key areas.

In addition, they will be part of a major networking event between companies,

organisations, public authorities, which will include an info session on the ICT PSP
programme and presentation of success cases.

Day 1: ICT PSP NCPs training course

On day one, a training session will take place, focused on some key themes such as
financing sources, marketing strategies, and IPR issues. The aim of the session is to
better equip the NCPs to support their local constituencies.
Day 1 will also encompass a workshop focused on the activities been performed by
the eServices-Europa action, especially the ones more focused on the NCPs network
animation and related supporting services, such as the network webportal.

Below follows a more detailed suggestion of the topics the training course will deal
with:

• Business plan development - defining the Value Proposition and Position

(Responding to Demand / Exploiting Opportunity, Specifying ‘drivers’ for
change, Defining the market position), Estimating Returned Value (Expected
Revenue, Capital / Financing Requirement operations), Necessary
investment, Refining the Business Model, Presenting a Business Plan.

INNOVA Europe eServices Europa Page 1 of 3

nd
Intrasoft International 2 Cycle Annual event 08 August 2009
 • Marketing and Dissemination strategies - Developing a marketing plan for
technological services, recruiting client companies, organization of events,
business strategies and promotion of entrepreneurship and creation of new
companies.

• Intellectual Property rights - IPR under CIP / ICT PSP: ownership, access
rights, protection, dissemination, exploitation, consortium Agreements.

• Training on how to use the eServices Europa project and restricted area –
website overview with particular focus on NCPs’ restricted area; how to
improve it; how to put new contents; eServices Europa news alert.

Each theme will be presented by reputable experts with extensive experience and
used to giving training and to supporting the European Commission services and
National governments.

Day 1 provisional agenda:

Time Session
09:00-11:00 Business plan development
-- Discussion with the floor / Coffee break
11:30-13:30 Marketing and Dissemination strategies
-- Discussion with the floor
Lunch break
14:30-16:00 Intellectual Property Rights
-- Discussion with the floor
eServices Europa web-portal
16:30-17:30 Brainstorming on eServices Europa NCPs network
animation activities
17:30 -17:40 Session end

Day 2: Networking Session and ICT PSP CIP Call 4 Info Day

Day 2 will be opened to all relevant stakeholders interested in the CIP programme
and will start with an info session on the ICT PSP CIP Call 4.

Then there will be a brief presentation of financing/funding opportunities, followed by

the presentation of a number of success stories1 by e-services related projects
funded under EC programs, which are now self sustainable and/or which had a
significant impact in their fields and/or communities.

1
each NCP participating in the session will be entitled to bring a “champion” (namely a representative
of a particularly successful project carried out under the CIP programme or the former eTEN
programme) to present their better practices and promote their results and future actions.

INNOVA Europe eServices Europa Page 2 of 3

nd
Intrasoft International 2 Cycle Annual event 08 August 2009
 After the best practices presentation, a networking session will take place, where
participants will have the chance to network, exchange ideas and establish contacts
that can lead to opportunities such as projects collaboration. Besides National
Contact Points and ICT PSP call stakeholders, this session is addressed to regional
and national authorities, investors (such as venture capitalists and business angels),
research centres and other stakeholders who have an interest in the deployment and
development of eServices.

Provisional Agenda:

Time Session
09:00-09:30 Registration and Coffee
09:30-11:30 ICT PSP Call 4 Info session
11:45-13:00 Financing/funding opportunities
-- Lunch break
14:00-15:30 Projects’ success stories presentation
15:30-17:00 Networking session
17:00-17:15 Closing speech

INNOVA Europe eServices Europa Page 3 of 3

nd
Intrasoft International 2 Cycle Annual event 08 August 2009