Erick Wilson

248 N. Asbury #3 Moscow, ID 83843

(619) 980-0689
Wils5503@Vandals.Uidaho.edu

Dear Mr. John Doe,

I am writing this letter today to ensure that you know that I have a very strong interest in the
internship with regards to the Material Science/Engineering position. This opportunity is an
excellent match for my interests and experience. Your organization will benefit from my strong
desire to further myself and my career in the engineering field, as well as my exceptional
problem solving skills.
I have extensive experience using critical thinking to troubleshoot and diagnose a wide range of
hardware and software issues. If you are seeking a qualified and productive person who sees
challenges as opportunities to learn than I am the right person.
Some of my key strengths are:

Exceptional Problem Solving Skills demonstrated by 5 years of troubleshooting and

diagnose of critical issues

Proficiency in the use of Microsoft Office as well as familiarity with a wide range of
computer hardware and software.

Several years of direct customer and interdepartmental support and care.

I can assure you that I can be a great benefit to your company, and have many references that can
support this claim. I welcome the opportunity to discuss my qualifications and experience this
with you personally. Enclosed is my resume for your further review.
Respectfully yours,

Erick Wilson

OBJECTIVE
To obtain an internship in an engineering firm relating to material science and research.

EXPERIENCE
2007 2011
IT Specialist II

Boise, ID

Troubleshoot and diagnose critical issues in retail payment systems including direct
experience with pinpads, registers, wireless networks, payment servers and networking
equipment including Cisco and Juniper routers and switches.
Full support of corporate desktop and laptop users and devices including (but not
limited to) VPN issues, WIFI networks, drive mapping, software installation and
admin level account support.

2012 2013
Server

Albertsons, INC.

Sangria Grille

Moscow, ID

Ensure pleasant experience for customers increasing desire for repeat business.
Ensured tables were pre-bused and ensured all food was delivered to tables in a timing
manner, and also ensured food and order were prepared and delivered as specified by
the customer.

2006 -- 2007
Red Robin Boise, ID
Server
Ensure pleasant experience for customers as well as ensuring timely and accurate
food service

Ensured tables were pre-bused and ensured all food was delivered to tables in a
timing manner, and also ensured food and order were prepared and delivered as
specified by the customer.

PROFESSIONAL REFERENCES

George Skandalos
(208) 596-0604

Owner, Sangria Grille

Moscow, ID

Craig Davison
(208) 440-6818

Team Lead, Albertsons Inc.

Boise, ID

Jim Dodenhoff
(626) 488-6956

Vice President, Greenman Tech.

Azusa, CA

Carol OBrien
(208) 867-4572

Team Lead, Albertsons Inc.

Boise, ID

Jeff Baranco
(208) 794-1577

District Manager, Red Robin

Boise, ID

Robert Dixon
(208) 286-7458

Retired, Armed Forces

Boise, ID