(* means questions are compulsory)

QUESTIONNAIRE BASED ON BENCHMARKING BEST PRACTICES IN HR

*Name: *Organization:

*Designation: *Total No of employees:

REWARDS AND RECOGNITION

1) Do you have rewards and recognition schemes in your organisation?

2) What kind of rewards are offered-Monetary or non monetary? Explain them.

3) What is the coverage of the rewards & recognition policies?(No. of employees)

4) From the following options considered, the employee gets recognition for: (Put tick
mark where ever applicable). Kindly explain each one in brief.

1. Performance
2. Milestones
3. Birthday
4. Length of service
5. Marriage
6. Innovation & creativity
7. Team performance
8. Customer Satisfaction
9. Contribution towards society
10. Any other, specify.

5) How are employees selected for awards and based on what parameters?

6) How often are employees rewarded?

 7) Where are they rewarded? (Office/party/hotel, etc)

8) Who rewards them? (MD etc)

9) What is the upper and lower limit in case of monetary rewards for recognition?

10) What is the approximate budget allocated for these rewards and recognition
programs?(kindly give an estimated and correct figure)

SALES INCENTIVE PROGRAMS

1) Are there any sales incentive programs? Can you explain in brief?

2) What is the kind of programs? (cash, kind or travel)

3) Is the program for front line managers or for everyone?

4) How frequently are they conducted?

E-LEARNING THROUGH INTERNET
1) Do you have any developmental programs such as e-learning or anything? If yes,
explain in brief.

2) Do you encourage your employees to engage in e-learning?

3) If yes, what are the tie-ups you have for the same?

4) Has it helped the organisation as well as the employees?

EMPLOYEES COMMUNICATION PLATFORM

1) The Communication pattern in your organization is structured such that it is:

a. Formal & transparent

b. Informal
c. Both i) & ii)
d. Any other, specify

2) Are employees given the opportunity to exchange information with superiors as

well as assimilate information being transmitted from the top down?

3) Is your organization encouraging employee participation in decision making?

4) What are the different employee participative programs you organize?

5) Are there forums that allow for regular interaction and information exchanges
between employees and management? If yes, explain in brief.

6) Does your organization engage in employee opinion surveys? If yes, how

frequently?

7) Do you communicate survey results to employees?

8) Is there a demonstrated commitment to introducing changes based on survey

data?