Running head: GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM
FOR THE LISCENSED VOCATIONAL NURSE
Geriatric Quality Care Specialist: A Certificate Program for the Experienced Licensed Vocational Nurse Group A: Laura Ferguson, Tanya Griesenbeck, Crystal Johnson, Leah Spittle Texas A&M School of Graduate Studies EDHP 501 Dr. Kathy Missildine, PhD, RN August 8, 2013
2 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE Introduction Licensed Vocational Nurses (LVN) are an integral part of the healthcare team, and are often the primary direct care givers in long term care facilities. They are the supervisors of nurses aides in nursing homes and work under the supervision of a Registered Nurses. According to the Texas Administrative Code and the Texas State Board of Nursing , the LVN is empowered to use a systematic problem-solving process in the care of multiple patients with predictable health care needs to provide individualized, goal-directed nursing care. LVNs may contribute to the plan of care by collaborating with interdisciplinary team members, the patient and the patients family. (1). LVNs are accountable for the quality of nursing care provided and must exercise prudent nursing judgment to ensure the standards of nursing practice are met at all times. They also ensure continued competence in nursing practice, and develop insight through reflection, self-analysis, self-care, and lifelong learning (2). Many LVNs further their education; many ultimately attain qualifications for Registered Nurse. An intermediate step for many who work in long term care facilities might be attainment of improved understanding of quality of life care in their employment setting including a holistic approach to care of patients in the nursing home consisting of safety, hygiene and sanitation, end of life care , compliance with elder abuse prevention practices and an understanding of quality improvement and evidence based practice. An online course designed for the adult learner with direct application in the workplace is suggested.
3 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE Curriculum Model and Theory By using the systems theory, we identify common characteristics within all systems to create our program. Focusing on the big picture, the wholeness, we use systems thinking to incorporate parts into the systems. Looking at our program, we have an outer layer of governing bodies or regulating boards (like the Center for Disease Control [CDC]) and then the institution. Within lies the educational program, like the Geriatric Quality Nursing Care Specialist. Inside the program encompasses multiple areas like the philosophy, organization framework, mission, curriculum, curriculum mapping, educational outcomes, program outcomes, and level outcomes. The innermost section is program evaluation. We chose this model as it allows for continual improvements. Using the systems thinking as the framework, educators could combine any two elements for analyzing and/or explaining how they work together to produce results. The curriculum is designed to empower the student to take an active role in learning to apply their knowledge and skills through activities that are competency based. This will allow the student to apply knowledge from experience and to develop measures to implement new skills in the focus areas using the principles of quality improvement and evidence-based practice. As determined in our target needs assessment, consumers expect quality, safe nursing care in a nursing home. LVNs will focus on learning outcomes. By utilizing all of these data collection modalities, we will gather all the needed information to present to key stakeholders involved in the support and creation of our well-rounded curriculum that includes all aspects of quality of life care. 4 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE Support for our new curriculum is a very important aspect in this curriculum design model. The key stakeholders for this new curriculum include: local and regional nursing school faculty, local and regional medical and dental school faculty that teach geriatric care, geriatric physicians, psychologists, psychiatrists that specialize in geriatric, social workers and other governmental and regulatory agencies (e.g. State Department of Health and Human Services, Joint Commission Accreditation Standards for Nursing and Rehabilitation Centers). By having a diverse group of stakeholders, there is a greater chance that a well-rounded curriculum in training for future "Geriatric Quality Care Nursing Specialists" will be developed. This certificate program will be taught as a supplemental program to graduates of LVN programs at a local community college. The certificate course will be taught by some of the key stakeholders that support this program. An LVN who will enroll in this program will have recent two-year work experience as LVN in nursing home. Upon completion of the course, the LVN will receive a certificate showing completion of the program as a "Geriatric Quality Care Nursing Specialist"
Influences on Curriculum Needs assessment for curriculum for Geriatric Nursing Care Specialist The International Association of Gerontology and Geriatrics, and the World Health Organization propose the development of sustainable strategies to enhance confidence among older people and their relatives in safe, patient and family centered, clinically appropriate, respectful ,compassionate care by appropriately prepared providers and staff. (3) The pressure to improve nursing home care has been exerted by the media, regulatory 5 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE and accrediting agencies, advocacy groups, third party payers as well as patients and family members and the staff of nursing homes themselves, Although now a decade old, an article by Kane 2003 (4) serves as a landmark for determining quality measures for nursing home care and that work has been advanced. To assess the need for this certification as well as to plan the curriculum, input may be garnered from local nursing homes administrators, nursing leadership, LVNs themselves, physicians, patients in nursing homes and/or their families. Information may be gathered by a combination of surveys(including opportunity for anonymity) and focus groups. Additionally, regional nursing faculty and medical school faculty may be approached for their input to potential development of such a program and curriculum and to be aware of the elements of basic LVN curriculum which may be reinforced by the new curriculum without true redundancy.(8) Patients in nursing homes and their families would also be invited to participate with regard to quantitative assessment of satisfaction as well as qualitative input with regard to ideas for improvement. Lastly, data available for local nursing homes either in individual or aggregate form from the Department of State Health Services, Joint Commission or other agencies may prove useful to identify areas for needed improvement and consideration for inclusion in the curriculum. Despite the challenges in caring for patients who are generally declining in health in the nursing home setting, there are many aspects of the care plan that must be implemented. Maintenance of hygiene and general sanitation, ensuring safety in medication management and prevention of elder abuse and end of life care in a holistic manner with a focus on patient and family centered care optimizes physical, social and mental health for these patients and must be a focus for quality care. The healthcare team in the nursing 6 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE home is composed of administrative staff, health care providers who direct patient care via orders, nursing staff , and in some settings, therapists, behavioral health providers, social workers , dental hygienists and others. These disciplines represent stakeholders in the care of patients and therefore in the education of the LVN who seeks a specialist certification in geriatric care. Enhanced quality of life training may provide nursing homes residents and their families better care experiences, comfort and reassurance. Internal and External Pressures There are both internal and external pressures on the training of LVNs. Nursing home administrators are faced with the above mentioned concerns in addition to the feasibility of providing continuing education and excellent quality improvement practices for the multidisciplinary team. Primarily, the LVN and nurses aides perform most of the direct care for residents and often have the most contact with their families. Since many nursing homes are located in suburban areas, small towns and rural areas, access to inter- professional education resources can be limited. External pressures on nursing home care include the regulatory and accrediting agencies such as Joint Commission, state departments of health and human services, and the Center for Medicare and Medicaid Services. While families have always been integral in the lives of nursing home residents, most residents are in the nursing homes because families are unable to provide care or routinely visit. Increased emphasis on patient and family centered care and an emphasis on outcomes had primarily been expected to be physician-lead. With the increased access to technology, consumers are questioning more about healthcare, possibly causing tension between medical team and resident or families. Media pressure for improvements in quality care in the nursing home is evidenced by high profile cases of abuse, 7 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE deplorable conditions related to sanitation (including hygiene) and safety (including medication management) and societal debate about end of life care and other ethical issues. Geriatric Quality Care Nursing Specialist Mission Statement: Our mission is devoted to supplementing LVNs with the knowledge, attitude, and skills to support and focus on the resident-centered quality of life in the nursing home. We believe high quality; innovative education will assist LVNs who provide focused-based assessments to promote the holistic well-being of residents and their families. Geriatric Quality Care Nursing Specialist Curriculum Design Certificate Program Prerequisites includes 1. LVN/LPN certificate with active license 2. Two years of experience working in a nursing home or long term care facility. This will ensure that each student will bring real world experiences to their learning and understanding. Student Centered Curriculum Characteristics Prior to beginning course content, the LVN who enrolls in the course is asked to consider their own learning needs and the environment in which they have worked and to complete an individual learning needs assessment including: 1. Topics perceived by the student in their own care setting as representing an area for improvement in quality of life care 2. A baseline assessment of their knowledge and skills in the areas including: A) Professionalism and ethics 8 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE B) Quality Improvement C) Standards for nursing home accreditation and regulation D) Patient and family centered care E) Identification, reporting and management of elder abuse F) Oral health promotion, oral health care and oral disease management in the nursing home G) End of life care (including advance directives, medical power of attorney) Problem Based Learning: Our program is based on an assessment of current needs and evidence based nursing practice to attempt improvement in quality of life care in nursing. This includes: oral care, ethical and professional standards, end of life care, and proper medication handling. This is very important for clinicians as it uses real-world scenarios and allows the students to develop their critical thinking skills. Students that complete the course will identify an array of problems in the workplace that involve care for the elderly and will develop strategies to improve care utilizing new skills. Integrated Curriculum: A multidisciplinary approach to improving quality of care for the elderly requires input from instructors in fields such as psychology, medicine, dentistry, and social work, with expertise in medico legal ethics, patient and family centered care, and cultural competency. This program integrates knowledge and skills already learned in the original LVN program with experience learned on the job and newly acquired knowledge and skills derived from this course. Courses within the core curriculum: 9 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE The core content of the program is to ensure that each student upon completion will be able to provide better and more accurate quality of life care. Courses will provide both competency based learning in a didactic setting and externally in a community based setting where they can apply what they have learned in a real world aspect. Systematic Methods: Our program will use systematic methods for teaching, testing, and evaluating each of the students progress throughout the course. Curriculum mapping will be used in order to have a well-organized curriculum that looks at what the student has already learned and builds upon that information to optimize performance in geriatric nursing. Curriculum mapping must be adequately employed to fulfill its primary goals which are to ensure that program objectives and accreditation requirements met and to integrate the courses content. It will also serve to identify any gaps and redundancies and to aid in course planning. Lastly the map will assist in providing a efficient and logical sequence making sure that the sequence and content is transparent. Program Description The curriculum for a certificate as a Quality Care Nursing Specialist allows the LVN an opportunity to enhance the provision of quality of life care in nursing homes. Those receiving a certification as a Quality Care Nursing Specialist will provide and promote holistic nursing care, will receive enriching knowledge, advance their assessment skills, and be able to better assist with planning and implementation of novel programs to enhance the resident and family experience in the nursing home setting.
10 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE Terminal Learning Outcomes (TLOs) The terminal learning outcomes were developed with reference to the Center for Disease Controls quality of life for older adults initiative (7). It is this initiative that described, straight forward, significant, quality of life needs, for the older population in nursing homes and long term care facilities. After doing research on the primary needs for quality of life care, these terminal learning outcomes were developed. The terminal learning outcomes include: 1. Integrate evidence-based nursing practice into facility and individual resident needs assessments. 2. Assist with the development and implementation of policies and compliance measures related to regulations appropriate to nursing home settings. 3. Demonstrate professional commitment to geriatric care in nursing homes by providing quality care. 4. Demonstrate ethical accountability by recognizing and reporting abuse within the nursing home and implementing a care plan for victims 5. To develop understanding and comprehension of health promotion and disease prevention in all areas of care as it relates to care of the elderly in nursing home settings. 6. Communicate with an interdisciplinary team to ensure that each healthcare member involved in a residents care will be aligned with goals of the healthcare team. 7. Demonstrate critical thinking skills to provide holistic care to meet residents and their families in nursing home setting 8. Provide quality resident-centered end of life care to residents and their families. Curriculum Map
The curriculum map was developed to outline how the courses will address all of the 11 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE terminal learning outcomes. The terminal learning outcomes are listed down the left hand side of the chart. The standards this curriculum wishes to achieve, are listed along the top of the map. These standards were also developed in conjunction with the Center For Disease Controls initiative in mind (7). The cells of the curriculum map include: the course name, course number, and the level of achievement that each student should strive to understand in relation to each standard and terminal learning outcome. It is important to note that this curriculum map is not designed to the standards of an accrediting agency since this is not a certification program, rather it is a certificate program designed to supplement the current knowledge of Licensed Vocational Nurses in relation to quality care. In each cell I, D or M is noted for the level of achievement expected which are acronyms corresponding to Introduce, Developed or Mastered.
Enhance the ability to identify and implement effective strategies, policies, and programs to promote and protect the health of older adults. Expand efforts to integrate public health and aging services and enhance health promotion and disease prevention for older adults. Promote health and preserve health- related quality of life for older adults within health care and other systems and address end- of -life issues Emphasizes providing the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, as defined by and in accordance with the comprehensive assessment and plan of care. Provides a comprehensiv e approach to well -being investigating areas of medication management, evidence based practice, oral health care and clinical practice. Using clinical guidelines and standardized measures; must teach how to collect and analyze data on quality of care in the nursing home based on a needs assessment. Integrate evidence- based nursing practice into facility and individual resident needs assessments to ensure safety and quality of life QNC 201:
I QNC 203:
M QNC 213:
D QNC 213:
I QNC 223:
M QNC 243:
I 12 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE Assist with the development and implementatio n of policies and compliance measures related to regulations appropriate to nursing home settings to improve quality of life for residents
QNC 201:
D
Demonstrate professional commitment to geriatric care in nursing homes by providing quality care.
QNC 243:
D QNC 253:
D QNC 263:
D QNC 283:
D
Demonstrate ethical accountability by recognizing and reporting abuse within the nursing home and implementing a care plan for victims
QNC 263:
I QNC 263:
D
To encourage understanding and comprehensio n of health promotion and disease prevention in all areas of care as it relates to care relates to care of the elderly in nursing home settings. QNC 233:
D QNC 253:
M
13 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE
Communicate with an interdisciplina ry team to ensure that each healthcare member involved in a residents care will be aligned with goals of the healthcare team.
QNC 283:
M
Demonstrate critical thinking skills to provide holistic care to meet residents and their families in nursing home setting
QNC 201:
D QNC 223:
D QNC 253:
D QNC 283:
M
Demonstrate ability to provide quality resident- centered end of life care to residents and their families. QNC 233:
D
QNC 283:
D
(I)Introduced (D)Developed (M)Mastered
List of Courses
QNC 201: Introduction to Quality Improvement in Elderly Care QNC 203: Regulation Agency Standards for Geriatric Nursing QNC 213: Introduction to Evidence Based Practice in Geriatric Nursing QNC 223: Integration of Public Health and Aging Services in Geriatric Care QNC 233: Preventative Oral HealthCare and the Prevention of Oral Disease in the Elderly 14 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE QNC 243: Psychosocial Issues of Aging QNC 253: Medication and its Impact on the Elderly QNC 263: Nursing Home Abuse and Neglect QNC 283: Quality End of Life Care in a Nursing Home
Summary In conclusion, the Licensed Vocational Nurse is a dedicated healthcare team member who is involved in the direct care of residents. This curriculum has great need and significance because residents living in a nursing home or long-term care facility deserve excellent quality of life care by a staff dedicated to their well-being. This curriculum was designed to provide a well-rounded education for these Licensed Vocational Nursing students by increasing their awareness of different aspects of quality of life care. This paper described the curriculum model and theory, the influences that this curriculum has on quality geriatric care including a needs assessment and internal and external influences, the important mission statement that will be included discussing the reason this curriculum is important, the curriculum design itself and the terminal learning outcomes, and finally the curriculum map that will be the core of the curriculum itself. By having this curriculum it will produce Licensed Vocational Nurses that are competent, understanding, and educated Quality Care Nursing Specialists.
15 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE
References (1) Texas Board of Nursing . Position statement 15.27. The LVN Scope of Practice. 2011. Accessed: 2013. http://www.bon.texas.gov/practice/pdfs/position.pdf (2) 22 Texas Administration Code. Standards of Nursing Practice. 217.11. November 15, 2007. Accessed: 2013. http://info.sos.state.tx.us/pls/pub/readtac$ext.TacPage?sl=R&app=9&p_dir=&p_rloc=&p _tloc=&p_ploc=&pg=1&ti=22&ch=217&rl=11 (3) Tolson, Debbie et. al. International Association of Gerontology and Geriatrics: A Global Agenda for Clinical Research and Quality of Care in Nursing Homes. JAMDA: Long Term Care: Management and Applied Research and Clinical Issues. 12.3 (March 2011): 184-189. (4) Rosalie A. Kane Definition, Measurement, and Correlates of Quality of Life in Nursing Homes: Toward a Reasonable Practice, Research, and Policy Agenda The Gerontologist (2003) 43 (supply 2): 28-36 doi:10.1093/geront/43.suppl_2.28 (5) Mathy D. Mezey, Ethel L. Mitty, and Sarah Green Burger Rethinking Teaching Nursing Homes: Potential for Improving Long-Term Care Gerontologist 2008 48: 8-15. 16 GERIATRIC QUALITY CARE SPECIALIST: A CERTIFICATE PROGRAM FOR THE LISCENSED VOCATIONAL NURSE (6) Sefton, N, Craig, K and Meadows, S; FPIN's clinical inquiries. Quality of life in older persons with dementia living in nursing homes. Am Fam Physician. 2008 Apr 1 ;77(7):1011-2. (7) Center for Disease Control and Prevention. Healthy Aging: Improving Quality of Life Among Older Americans. National Center for Chronic Disease Prevention and Health Promotion. 2009. Accessed: 2013. http://www.cdc.gov/nccdphp/publications/aag/pdf/healthy_aging.pdf (8) Johnson R. H., Puglia, C. J., Designing A Needs Assessment Survey for Clinical Nurse Educators. Nurses Staff Dev. 2010 Sep-Oct; 28(5):225-8.