RODERICK CLEGG

11010 Windsor Club Ct #107

Raleigh, North Carolina 27617
919 358 1577
Roderickclegg1031@yahoo.com
Experience:
Outside Sales Representative
Account Executive - Empire Today
2008 - Present
• Ranked in the top 5 sales leaders 3 months consecutive.
• Ranked 1 in closing sales.
st

• Bring samples in to client’s homes to demo.

• Show difference in materials and warranties to aid customers in selections.
• Calculate area of room with precision to provide accurate quote for client.
• Complete contract and credit applications completely and accurately following all state,
and federal guide lines.
• Report results and file paper work daily
•
Retail Sales Representative
Paint Department Supervisor - Home Depot
2003 - 2008
• Increased department sells 18 months consecutive.
• Achieve top sales for department for 2004 and 2005
• Top sales per hour.
• Contact vendors to finalize orders and merchandise for store.
• Complete daily and weekly paper work to track and control inventory.
• Order supplies accurately on daily and weekly basis.
• Set up appointments with installers and customers.
• Train and cross train all new sales associates to provide superior customer service by
learning new products in all departments.
• Lead other associates by giving them positive accurate examples to follow by.
• Provide superior customer service.

Reservation Agent
Night Auditor
Front Supervisor - Hilton Hotels

2001 - 2003
• Make reservations for guests, groups and organization.
• Add personal touch to all reservations made.
• Provide superior customer service.
• Control revenue and daily rates
• Maximize occupancy of hotel.
• Account for all daily business transactions for hotel.
• Balance all departments' revenue and expense.
• Provide technical assistance for low to high level problems to computer system on notice.
• Provide security for guest and property.
• Account for proper rate, arrival, and departure dates.
• Give tours of property, present show rooms and banquet halls to potential groups or
organizations for special events.

Retail Sales Representative

Computer Department Senior/Product Specialist - Best Buy Stores
1999 - 2001
• Increased department sales.
• Suggested new methods for satisfying customer product requests.
• Accessed customer requirements efficiently and promptly.
• Provide superior customer service to all customers
• Educate customers in the best products available for their PC.
• Train and develop product specialists to use their skills in providing excellent customer
service in terms customers can easily understand.

Retail Sales Representative

Assistant Manager
Store Partner - Jewelers & Accessories

1992 - 1999
• Increased store and regional sales - 150% of Quota
• Received company sales awards each year employed.
• Managed multiple sales representatives.
• Provide superior customer service to all customers
 • Implemented training course for new recruits - speeding profitability.
• Managed repair and special order department.
• Recruited and trained new sales personnel.
• Managed accounts payable and maintained inventory.
• Developed monthly sales promotions.
• Provide superior customer service
• Lead and organized collections department in implementing new collection procedures.
• Enhanced sales training course and recruiting.

Education

• Sand Hills Community College

• Union Pines High School

Other Skills

• Marketing
• Sales Presentations
• Public Speaking
• Superior Closing Skills
• Drafting
• MS Office
• Computer Technical Support
• Network Installation
• Web Page Design/Development