UNIVERSITAS GUNADARMA

SK NO. 92 / Dikti / Kep / 1996

Fakultas Ilmu Komputer, Teknologi Industri, Ekonomi,, Teknik Sipil & Perencanaan, Psikologi, Sastra
Program Diploma (D3) Manajemen Informatika, Teknik Komputer, Akuntansi Komputer, Manajemen Keuangan dan
Pemasaran Program sarjana (S1) Sistem Informasi, Sistem Komputer, Teknik Informatika, Teknik Elektro, Teknik Mesin,
Teknik Industri, Akuntansi, Manajemen, Arsitektur, Teknik Sipil, Psikologi, Sastra Inggris
Program Magister (S2) Sistem Informasi, Manajemen, Teknik Elektro, Sastra Inggris, Psikologi, Teknik Sipil
Program Doktor (S3) Ilmu Ekonomi, Teknologi Informasi / Ilmu Komputer

SOAL UJIAN AKHIR SEMESTER

Mata Kuliah : Bahasa Inggris Bisnis 1 Tanggal :
Fakultas : Ilmu Komputer Waktu : 75 Menit
Jenjang / Jurusan : S1 / SI Dosen :
Tingkat / Kelas : V / 4KA01-33 Sifat Ujian : Tutup Buku
Semester / Tahun : PTA 2013 / 2014 Juml. Soal : 40 Soal


Choose one correct answer!

1. In inside name and address of the letter, where it is not known whether a woman
addressed is married or single, always use ___________________________________
a. Mrs. b. Miss c. Mr. d. Ms. *

2. What is not part in a head of letter, ________________________________________
a. name of the company c. address of the company
b. branch address d. references *

3. We shall be glad to learn that you accept our proposal and subject to the usual trade
reference, look forward to your oders.
The sentence above can be found in ______________________________________
a. opening paragraph c. message
b. complimentary closing d. closing paragraph *

4. Which of the following expression functions as a salutation _____________________
a. Sincerely yours, c. With best wishes,
b. Yours faithfully, d. Dear Sir, *

5. What will we do after we received a reply of our inquiry, ______________________
a. write a complaining letter c. write an order letter *
b. write a payment letter d. write an inquiry letter

6. The purpose of application letter is ________________________________________
a. to invite someone c. to apply for a job *
b. to ask for information d. to order goods from abroad

7. What style of business letter which saves energy and time in typing, because all texts
are typed flush left.
a. Indented style c. Full block style *
b. Modified Block style d. Hanging indentation style


8. Body of the letter is divided into three paragraphs, except ______________________
a. opening c. message
b. closing d. reference*

9. We look forward to ________________ your reply.
a. receiving* c. received
b. receives d. receive

10. A style of business letter in which every part of its starts from the left margin _______
a. block style c. semi block style
b. hanging block style d. full block style *

11. Please send us the goods by Dian Rana Transport agency, Surakarta and forward the
documents through the Lippo Bank....
We can find this sentence in ____________________________________________
a. application letter c. order letter *
b. sales letter d. inquiry letter

12. Which one is the correct sentence that can be found in closing paragraph of
application letter?
a. I would like to apply for the post of....... in your company.
b. I would be glad to meet you for an interview and look forward to having your
response. *
c. We look forward to having your comments by return.
d. We look forward to hearing that the replacement will be sent by return.

13. What is the abbreviation of CC in the English business letter?
a. Complimentary Close c. Credit Card
b. Carbon Copy Notation * d. Contact Channel

14. A _____________ is a written list that describes your education and the jobs you have
had.
a. memo c. message
b. resume * d. fax

15. My work experience matches your requirements. I worked as an administrative
assistant for two years. Those two sentences can be stated in ______________
a. claim letter c. memo
b. application letter * d. replying to inquiries






Complete the sentences in this letter. Choose the words below ( no. 16 23 )

December 9, 2009

Javier Perez
Office Manager
Winston and Peras ,LP
1400, 16
th
street, Suite 339
Washington DC, 20036-1301

Dear Mr. Perez

Thank you for (16)______________and Purchase Order 6453. All of the items are
(17)_________and will be shipped overnight as you (18)___________.

You (19)_________100 black pens, stock number 3245. As we discussed on the
telephone, these pens now come in boxes of twelve. We will send you 10 boxes of
twelve for no (20)_________ charge.

Your business is very (21)_________ to us. If we can do (22)________ else for you,
please call me at my toll-free (23)_________ (888)555-2323 ext.28. or e-mail me at
rnair@wvoffice.com

Sincerely yours,

Rajan Nair

16. a.ordered b. number c. fax * d. requested

17. a. important b. additional c. number d. in stock *

18. a. additional b. fax c. ordered d. requested *

19. a. ordered * b. important c. requested d. number

20. a. anything b. ordered c. important d. additional *

21. a. additional b. in stock c. important * d. anything

22. a. fax b. additional c. requested d. anything *

23. a. number * b. ordered c. fax d. important





24. The reply of the inquiry letter is usually made by _________________________
a. a seller * c. a buyer
b. a customer d. no one

25. In the salutation of the letter, when your correspondent is unknown to you and may be
either a man or a woman, always use the form _______________________________
a. Dear Sir, * c. Dear Madam,
b. Dear Sirs, d. Dear Gentlemen,

26. What will you do if you receive a product which has different quality from the
catalogue?
a. Write a reply of order c. Write a complaining letter *
b. Write an inquiry letter d. Write an order letter

27. What is the abbreviation of PS?
a. Personal Sentence c. Postcript *
b. Purchase Statement d. Postal Subject

28. Do not include an address or title, such as Mr. or Ms. It can be found in ___________
a. curriculum vitae c. cover sheet
b. resume d. memo *

29. Which of the following is the correct salutation in British style?
a. Dear sir. c. Dear sir:
b. Dear sir; d. Dear sir, *


30. Which of the following is the correct salutation in American style?
a. Dear sir, c. Dear sir.
b. Dear sir; d. Dear sir: *


31. Which of the following is the correct complimentary close in British style?
a. Yours truly, * c. Very truly yours,
b. Cordially yours, d. With best regards,

32. The English term of lampiran is __________________________________________
a. subject line c. salutation
b. complimentary close d. enclosure *

33. The English term of kop surat is __________________________________________
a. subject line c. letterhead *
b. complimentary close d. salutation



34. The Indonesian term of subject line is _____________________________________
a. salam pembuka c. salam penutup
b. isi surat d. perihal surat *


35. The English term of salam pembuka is _____________________________________
a. subject line c. salutation *
b. complimentary close d. signature

36. The initial name of person who sign and type the letter can be found in ___________
a. attention line c. subject line
b. inside address d. reference line *

37. Here are some information that you will find in the letter of inqury, except _________
a. terms of delivery c. order letter *
b. quotation d. terms of payment

38. The correct date format of business letter in American style is ___________________
a. 17 March-2013 c. 17th March, 2013
b. March 17th, 2013 * d. March 17th/2013

39. Here are some styles of business letter that are commonly used, except ____________
a. block style c. hanging style *
b. semi block style d. full block style

40. Ref. DJ/EW/D2
The EW in reference line above is the initial of ________________________
a. the filing number c. the signer
b. the filing system d. the typist *



good luck