Copyright 2011-2013 PEOPLECERT Int. Ltd.

All rights reserved. No part of this publication may be reproduced in any form except as permitted by PEOPLECERT International Ltd. Enquiries for permission to reproduce material should be directed to the publisher.
DISCLAIMER Although every care has been taken by PEOPLECERT International Ltd. in the preparation of this publication, no warranty is given by PEOPLECERT International Ltd. as publisher as to the completeness of the information contained within it and neither shall PEOPLECERT
International Ltd. be responsible or liable for any loss or damage whatsoever arising by virtue of such information or any instructions or advice contained within this publication.
Process: Conduct of Examinations/ ID No: ECS_WI_23ver06.9 / 31.05.13 Page 1 of 2



CANDIDATE EXAM REGISTRATION INSTRUCTIONS
A step by step guide on how to register for an exam

Note: Please make sure that Internet Explorer does not run in Compatibility View.
Exam Registration is a two-step process:
1. Create a PEOPLECERT Web Account.
2. Register for an exam online by using your exam booking ID or exam voucher:
a. If you are using an exam ID: You can register up to 2 hours prior to the exam (we advise you to
register as early as possible for your convenience).
b. If you are using an exam voucher: You can register up to 4 hours prior to the exam.
If you have taken an exam with PEOPLECERT in the past you may already have a valid PEOPLECERT
Web Account so you can proceed with the registration process. If not, you have to create one.
To create a New PEOPLECERT Web Account follow the steps below:
1. Visit https://candidate.peoplecert.org/
2. Click on the Create an account button to create your Web Account Profile.
3. Fill in the form and click on I accept. Create my account button.
4. An e-mail with subject Activate Passport Account will be sent to you. To complete the activation
process click on the Activate Now link.
5. Now that you have a profile, follow the steps below to register for your exam.
If you already have a PEOPLECERT Web Account, please follow the steps below:
1. Visit: https://candidate.peoplecert.org/
2. Enter your username or your Candidate Number and your password and click the Sign In button.
Note: If you have forgotten your password click on Cant access your account?. Enter your username and
your registered e-mail address and click Submit. You will receive an e-mail entitled Reset password for
Passport Account. Click on Reset My Password to reset your password.
3. Click View profile to view your personal data. Click Edit to change the fields: Photo ID Type, Photo ID
Number, Photo ID Issue Date, Birth Date, Gender, Telephone Number, Mobile Number, e-mail. For
security purposes, to change any of the other fields please contact support@peoplecert.org.
4. Click Register for an exam to register for your exam.
5. Select the appropriate option, enter your exam booking ID or your exam voucher code and click the
Submit button.
6. If additional data is required, you will be prompted to complete the relevant fields.
7. Check your exam information and click on Confirm Registration.
8. An e-mail confirming your exam registration and your exam details will be sent to you. These are also
available in the View profile section of your Web Account.
Note: You are advised to arrive at the exam location 15 minutes prior to the scheduled start time, carrying
a valid photo ID (Identification document), such as: Passport, Driving license, Social Security card,
National ID, or equivalent.
To reschedule your exam, please follow the steps below:
If you are using an exam voucher, you can reschedule your exam up to 4 hours before the scheduled
exam time:
1. Log in your PEOPLECERT Web Account at candidate.peoplecert.org.
2. Go to My Exams and click Edit on the exam you want to reschedule.
3. Book the time slot you want, using the online exam scheduler.
4. You will receive an exam booking confirmation e-mail.
Home
You can view at a glance any pending activities or upcoming exams, your ITIL credits awarded with
PEOPLECERT and the upcoming certificate surveillance dates, if applicable to your certificates.
My Files
You can upload your CV, previous certificates and any documentation needed to be submitted as a
prerequisite for the specific exam you register for.



Copyright 2011-2013 PEOPLECERT Int. Ltd.
All rights reserved. No part of this publication may be reproduced in any form except as permitted by PEOPLECERT International Ltd. Enquiries for permission to reproduce material should be directed to the publisher.
DISCLAIMER Although every care has been taken by PEOPLECERT International Ltd. in the preparation of this publication, no warranty is given by PEOPLECERT International Ltd. as publisher as to the completeness of the information contained within it and neither shall PEOPLECERT
International Ltd. be responsible or liable for any loss or damage whatsoever arising by virtue of such information or any instructions or advice contained within this publication.
Process: Conduct of Examinations/ ID No: ECS_WI_23ver06.9 / 31.05.13 Page 2 of 2



My Exams
You can view all your past and future exams and edit your exam details if you are using an exam
voucher. Provisional results are available immediately after the exam for Web based exams. Once you
are notified by PEOPLECERT that the official results are issued, you can access them through your
profile at https://candidate.peoplecert.org/.

My Certificates
To access your e-certificate, please visit your profile at https://candidate.peoplecert.org/.