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Site Title: Organizational Behaviour, euro edition
Book Title: Organizational Behaviour
Book Author: Robbins
Location on Site: Student Resources > Chapter 6: Motivation concepts > Post Test
Date/Time Submitted: May 7, 2014 at 10:55 AM (UTC/GMT)
Summary of Results
66% Correct of 29 Scored items:
19 Correct: 66%
10 Incorrect: 34%
More information about scoring
1.
Processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal are collectively known
as _____.
Your Answer: motivation
2.
In Maslow's hierarchy of needs, _____ needs include security and protection from physical and emotional harm.
Your Answer: safety
3.
Physiological and safety needs are _____ needs.
Your Answer: lower-order
4.
ERG theory is associated with _____.
Your Answer: Clayton Alderfer
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5.
According to ERG theory, _____.
Your Answer: a person may work on three needs at the same time.
6.
Which of the following statements was most likely to have been made by a Theory X manager?
Your Answer: "I spend most of my day closely supervising employees. When I'm not around, I suspect that they do as little as
possible."
7.
Which of the following assumptions are characteristic of McGregor's Theory Y?
Your Answer: Employees can view work as being as natural as rest or play.
Correct Answer: All of the above

Theory Y managers believe that work is natural and that employees will exercise self-direction and self-control. In addition, Theory Y
assumes that employees enjoy and even seek responsibility.
8.
According to Herzberg, which of the factors below is NOT considered an intrinsic motivator?
Your Answer: Pay
9.
In Herzberg's model, conditions surrounding the job such as quality of supervision pay, and company policies are known as _____
factors.
Your Answer: hygiene
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10.
Promotional opportunities would be a(n) _____ factor in Herzberg's model.
Your Answer: motivational
11.
_____ suggests that introduction of extrinsic rewards reduces the enjoyment of the task.
Your Answer: Cognitive evaluation theory
12.
Which of the following is an example of an intrinsic reward?
Your Answer: interesting work
13.
_____ considers the degree to which peoples' reasons for pursuing goals are consistent with their interests and core values.
Your Answer: Goal setting theory
Correct Answer: Self-concordance

Self-concordance considers the degree to which peoples' reasons for pursuing goals are consistent with their interests and core values.
14.
Goal-setting theory suggests all of the following EXCEPT:
Your Answer: Difficult goals increase performance.
Correct Answer: Ambiguous goals increase performance.

Goal-setting theory states that specific and difficult goals, with feedback, lead to higher performance.
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15.
_____ operationalizes goal-setting theory.
Your Answer: Management by objectives
16.
_____ refers to an individual's beliefs that he or she is capable of performing a task.
Your Answer: Self-efficacy
17.
Which of the following is NOT a strategy for increasing self-efficacy?
Your Answer: extinction
18.
_____ refers to increasing self-efficacy by seeing someone else performing a task.
Your Answer: Vicarious modeling
19.
The _____ effect occurs when high performance expectations are communicated to employees.
Your Answer: Pygmalion
Correct Answer: Galatea

When employees are informed of high performance expectations, the Galatea effect occurs.
20.
_____ theory ignores the inner state of the individual and concentrates solely on what happens to a person when he or she takes
some action.
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Your Answer: Expectancy
Correct Answer: Reinforcement

Reinforcement theory ignores the inner state of the individual and concentrates solely on what happens to a person when he or she
takes some action.
21.
Jane has recently discovered that a co-worker is making 1,000 more per month, in spite of the fact that both Jane and her
co-worker have similar credentials and levels of effort. In light of this discovery, Jane is dissatisfied. Jane's dissatisfaction can be
explained by _____ theory.
Your Answer: Equity
22.
When an employee compares his current position with experiences in a different or former position he/she has just made a _____
comparison.
Your Answer: self-outside
Correct Answer: self-inside

When an employee compares his current position with experiences in a different or former position he/she has just made a self-inside
comparison.
23.
Which of the following statements concerning inequitable pay is NOT true?
Your Answer: Given payment by time, underrewarded employees will produce less or poorer quality of output.
Correct Answer: Given payment by time, underrewarded employees will produce more than will equitably paid employees.

Given payment by time, overrewarded employees will produce more than will equitably paid employees
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24.
_____ justice refers to the perceived fairness of the amount and allocation of rewards among individuals.
Your Answer: Equity
Correct Answer: Distributive

Distributive justice refers to the perceived fairness of the amount and allocation of rewards among individuals.
25.
Expectancy theory was proposed by _____.
Your Answer: Victor Vroom
26.
Bill is concerned that he will be unable to meet his sales quota for January. Bill is concerned with the _____ relationship.
Your Answer: effort-performance
27.
Juan's employer rewards high performers with additional paid time off. Faced with a large mortgage, Juan would prefer overtime pay.
Juan is not motivated to work hard because of the _____ relationship.
Your Answer: performance-reward
Correct Answer: reward-personal goals

Juan's employer rewards high performers with additional paid time off. Faced with a large mortgage, Juan would prefer overtime pay.
Juan is not motivated to work hard because of the reward-personal goals relationship.
28.
Which of the following countries is NOT identified as scoring high on nurturing characteristics?
Your Answer: Denmark
Correct Answer: the United States
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Countries such as Sweden, Norway, the Netherlands, and Finland are identified as scoring high on nurturing characteristics and would
be more likely to have social needs at the top of the hierarchy.
29.
An entitlement attitude implies that _____.
Your Answer: employees expect outcomes to be greater than inputs.
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